Bare Metal Cloud Status

OVHcloud Bare Metal Cloud Status

Current status

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Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

[EU-SOUTH-LZ-MAD][Virtual Private Servers] - Some VPS incident notification

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Virtual Private Servers offer on the specific EU-SOUTH-LZ-MAD region.

Here are some supplementary details :

Start time : 14/08/2026 08:45 UTC
Impacted Service(s) : Some VPS instances are temporarily unavailable.
Customers Impact : Some customers may temporarily be unable to use their VPS instances in this region.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 14, 2026 - 14:31 UTC

About This Site

Welcome to the Bare Metal Cloud status page for real-time information on system performance and availability.

Dedicated Servers || Additional services Operational

BHS Operational

ERI Operational

GRA Operational

LIM Operational

YNM Operational

RBX Operational

SBG Operational

SGP Operational

SYD Operational

WAW Operational

YYZ Operational

Dedicated Servers || Delivery Operational

Zone Europe Operational

Zone APAC Operational

Zone Canada Operational

Dedicated Servers || Global Infrastructure Operational

BHS Operational

ERI Operational

GRA Operational

LIM Operational

RBX Operational

SBG Operational

SGP Operational

SYD Operational

WAW Operational

YNM Operational

YYZ Operational

CCH Operational

MR9 Operational

Dedicated Servers || Operating System Operational

Zone Europe Operational

Zone APAC Operational

Zone Canada Operational

Dedicated Servers || Network Partial Outage

BHS Operational

CCH Operational

ERI Operational

GRA Partial Outage

IEB Operational

LIM Operational

MR9 Operational

RBX Operational

SBG Operational

SGP Operational

SYD Operational

WAW Operational

YNM Operational

YYZ Operational

US-EAST-VA Operational

US-WEST-OR Operational

US-WEST-LZ-SEA Operational

DNS || DNS Secondary Operational

ns-kimsufi Operational

sdns1 Operational

sdns2 Operational

sdns1-ca Operational

sdns2-ca Operational

Identity, Security & Operations || Key Management Service Operational

EU-WEST-GRA Operational

EU-WEST-LIM Operational

EU-SOUTH-MIL Operational

EU-WEST-PAR Operational

EU-WEST-RBX Operational

EU-WEST-SBG Operational

AP-SOUTH-MUM Operational

AP-SOUTHEAST-SGP Operational

AP-SOUTHEAST-SYD Operational

CA-EAST-BHS Operational

CA-EAST-TOR Operational

EU-WEST-ERI Operational

EU-CENTRAL-WAW Operational

Identity, Security & Operations || Logs Data Platform Operational

GRA Operational

BHS Operational

Licensing || All Services Operational

Zone Europe Operational

Zone APAC Operational

Zone Canada Operational

Managed Services || Cloud Databases GRA Operational

sql007 Operational

Managed Services || Enterprise Cloud Databases Operational

RBX Operational

GRA Operational

BHS Operational

Managed Services || Load Balancer Operational

GRA Operational

BHS Operational

RBX Operational

SBG Operational

YYZ Operational

SYD Operational

Managed Services || Managed Baremetal Operational

Compute Operational

Network Operational

Storage Operational

Management Operational

Delivery Operational

Storage and Backups || Backup Storage Operational

RBX Operational

BHS Operational

Storage and Backups || Block Storage Operational

BHS Operational

SBG6 Operational

UK1 Operational

DE1 Operational

GRA Operational

Storage and Backups || Cloud Disk Array Operational

GRA Operational

SBG Operational

BHS Operational

Storage and Backups || Enterprise File Storage Operational

BHS Operational

GRA Operational

LIM Operational

RBX Operational

SBG Operational

Storage and Backups || NAS HA Operational

RBX Operational

SBG Operational

BHS Operational

LIM Operational

Virtual Private Servers || Additional services Operational

EU-WEST-ERI Operational

EU-WEST-GRA Operational

SBG Operational

LIM Operational

WAW Operational

BHS Operational

SGP Operational

SYD Operational

UK2 Operational

US-EAST-LZ-ATL Operational

US-EAST-LZ-DAL Operational

US-EAST-LZ-MIA Operational

US-EAST-LZ-NYC Operational

US-EAST-VA Operational

US-WEST-LZ-PAO Operational

US-WEST-OR Operational

YNM Operational

MIL Operational

EU-WEST-LZ-MRS Operational

Virtual Private Servers || Delivery Operational

ERI Operational

GRA Operational

SBG Operational

LIM Operational

WAW Operational

BHS Operational

SGP Operational

SYD Operational

UK2 Operational

US-EAST-LZ-ATL Operational

US-EAST-LZ-DAL Operational

US-EAST-LZ-MIA Operational

US-EAST-LZ-NYC Operational

US-WEST-LZ-PAO Operational

US-WEST-OR Operational

US-EAST-VA Operational

YNM Operational

MIL Operational

EU-WEST-LZ-MRS Operational

Virtual Private Servers || Global Infrastructure Partial Outage

AP-SOUTH-MUM Operational

BHS Operational

ERI Operational

EU-SOUTH-MIL Operational

GRA Operational

SBG Operational

LIM Operational

WAW Operational

SGP Operational

SYD Operational

US-EAST-VA Operational

US-WEST-OR Operational

UK2 Operational

YNM Operational

EU-WEST-LZ-BRU Operational

EU-WEST-LZ-MAD Partial Outage

EU-WEST-LZ-MRS Operational

US-EAST-LZ-ATL Operational

US-EAST-LZ-DAL Operational

US-EAST-LZ-MIA Operational

US-EAST-LZ-NYC Operational

US-WEST-LZ-PAO Operational

US-WEST-LZ-SEA Operational

Virtual Private Servers || Network Operational

BHS Operational

ERI Operational

GRA Operational

LIM Operational

SBG Operational

SGP Operational

SYD Operational

UK2 Operational

WAW Operational

MIL Operational

YNM Operational

EU-WEST-LZ-MRS Operational

US-EAST-LZ-ATL Operational

US-EAST-LZ-DAL Operational

US-EAST-LZ-MIA Operational

US-EAST-LZ-NYC Operational

US-EAST-VA Operational

US-WEST-LZ-PAO Operational

US-WEST-OR Operational

Virtual Private Servers || Operating System Operational

ERI Operational

GRA Operational

SBG Operational

LIM Operational

WAW Operational

BHS Operational

EU-WEST-LZ-MRS Operational

SGP Operational

SYD Operational

UK2 Operational

US-EAST-LZ-ATL Operational

US-EAST-LZ-DAL Operational

US-EAST-LZ-MIA Operational

US-EAST-LZ-NYC Operational

US-EAST-VA Operational

US-WEST-LZ-PAO Operational

US-WEST-OR Operational

YNM Operational

MIL Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[BHS1][Dedicated Servers] - Rack 80A03 Migration Notification Aug `17`, `2026` `04:00`-`12:00` UTC

As part of our continuous improvement plan, we will be carrying out a migration from Rack 80A03 to Rack T01B24 .

Start time : 17/08/2026 04:00 UTC
End time : 17/08/2026 12:00 UTC
Service impact : Some servers in rack 80A03 will be unavailable during maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a migration on our infrastructure.

Thank you for your understanding.
Posted on Aug 07, 2026 - 19:26 UTC

[GRA4][Cooling System] - Rack GRA0404A02C maintenance notification Aug `17`, `2026` `06:00`-`14:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 17/08/2026 06:00 UTC
End time : 17/08/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 24, 2026 - 21:26 UTC

[LIM1][Dedicated Servers] - Rack L106A10 Maintenance Notification Aug `18`, `2026` `02:00`-`03:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in Rack L106A10.

Start time : 18/08/2026 02:00 UTC
End time : 18/08/2026 03:00 UTC
Service impact : Public network will be temporarily unavailable during the maintenance for servers in Rack L106A10.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Network infrastructure.

Thank you for your understanding.
Posted on Aug 07, 2026 - 19:35 UTC

[GRA4][Cooling System] - Rack GRA0404A02D maintenance notification Aug `18`, `2026` `06:00`-`14:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 18/08/2026 06:00 UTC
End time : 18/08/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 24, 2026 - 21:33 UTC

[GRA4][Cooling System] - Rack GRA0404A03C maintenance notification Aug `19`, `2026` `06:00`-`12:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 19/08/2026 06:00 UTC
End time : 19/08/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 24, 2026 - 21:36 UTC

[BHS1][Cooling System] - Rack T02A54 maintenance notification Aug `19`, `2026` `11:00`-`19:30` UTC

As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 19/08/2026 11:00 UTC
End time : 19/08/2026 19:30 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Aug 15, 2026 - 15:52 UTC

[GRA4][Cooling System] - Rack GRA0404A03D maintenance notification Aug `20`, `2026` `06:00`-`14:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 20/08/2026 06:00 UTC
End time : 20/08/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 24, 2026 - 21:44 UTC

[GRA4][Cooling System] - Rack GRA0404B02B maintenance notification Aug `20`, `2026` `06:00`-`14:00` UTC

As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 20/08/2026 06:00 UTC
End time : 20/08/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Aug 13, 2026 - 19:54 UTC

[BHS5][Cooling System] - Rack T05A07 maintenance notification Aug `20`, `2026` `11:00`-`19:30` UTC

As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 20/08/2026 11:00 UTC
End time : 20/08/2026 19:30 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Aug 15, 2026 - 15:54 UTC

[BHS1][Dedicated Servers] - Rack 80A04 migration notification Aug `24`, `2026` `04:00`-`12:00` UTC

As part of our continuous improvement plan, we will be carrying out a migration in the rack 80A04 to T01B25.

Start time : 24/08/2026 04:00 UTC
End time : 24/08/2026 12:00 UTC
Service impact : Some servers in rack 80A04 will be unavailable during maintenance for 8 hours.
Service improvement : As part of our continuous improvement policy, we will be doing a migration on our infrastructure.

Thank you for your understanding.
Posted on Aug 07, 2026 - 20:52 UTC

[BHS1][Dedicated Servers] - Rack 80A04 migration notification Aug `24`, `2026` `04:00`-`12:00` UTC

[GRA4][Cooling System] - Rack GRA0404A04C maintenance notification Aug `24`, `2026` `06:00`-`14:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 24/08/2026 06:00 UTC
End time : 24/08/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 24, 2026 - 21:45 UTC

[BHS8][Dedicated Servers] - Rack BHS0817B02A maintenance notification Aug `24`, `2026` `08:00`-`09:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack BHS0817B02A.

Start time : 24/08/2026 08:00 UTC
End time : 24/08/2026 09:00 UTC
Service impact : The vRack network will be temporarily unavailable during the maintenance for servers in BHS0817B02A.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Aug 16, 2026 - 00:47 UTC

[RBX2][Dedicated Servers] - Rack 21B23 migration notification Aug `24`, `2026` `22:00` - Aug `25`, `2026` `01:00` UTC

As part of our continuous improvement plan, we will be carrying out a migration in the rack 21B23 to 21B21.

Start time : 24/08/2026 22:00 UTC
End time : 25/08/2026 01:00 UTC
Service impact : Servers in rack 21B23 will be unavailable during maintenance for 3 hours.
Service improvement : As part of our continuous improvement policy, we will be doing a migration on our infrastructure.

Thank you for your understanding.
Posted on Aug 07, 2026 - 21:02 UTC

[LIM1][Cooling System] - Rack L107B08 maintenance notification Aug `25`, `2026` `07:00`-`09:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 25/08/2026 07:00 UTC
End time : 25/08/2026 09:00 UTC
Service impact : During this maintenance, the servers in the affected rack will be gracefully shut down beforehand. Customers hosted on these servers should expect a planned service interruption for the duration of the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 28, 2026 - 12:52 UTC

[GRA4][Dedicated Servers] - Rack GRA0401A04B maintenance notification Aug `25`, `2026` `17:00`-`20:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 25/08/2026 17:00 UTC
End time : 25/08/2026 20:00 UTC
Service impact : Customers could still experience a temporary reboot or shutdown in the worst case of their servers.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Posted on Aug 13, 2026 - 19:58 UTC

[GRA4][Cooling System] - Rack GRA0404A03B maintenance notification Aug `26`, `2026` `06:00`-`14:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 26/08/2026 06:00 UTC
End time : 26/08/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Aug 06, 2026 - 04:13 UTC

[SYD2][Dedicated Servers] - Row S2-5X-01 maintenance notification Aug `26`, `2026` `21:00` - Aug `27`, `2026` `07:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in row S2-5X-01.

Start time : 26/08/2026 21:00 UTC
End time : 27/08/2026 07:00 UTC
Service impact : Public network will be temporarily unavailable during the maintenance for servers in racks S2-5X-01-08A, S2-5X-01-04A and S2-5X-01-04B.
IPMI network will be temporarily unavailable during the maintenance for servers in racks S2-5X-01-04B, S2-5X-01-05B, S2-5X-01-06B, S2-5X-01-07B, S2-5X-01-08B and S2-5X-01-09B.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Posted on Jul 23, 2026 - 13:15 UTC

[GRA4][Cooling System] - Rack GRA0404B01C maintenance notification Aug `27`, `2026` `06:00`-`14:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 27/08/2026 06:00 UTC
End time : 27/08/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Aug 03, 2026 - 16:12 UTC

[BHS1][Dedicated Servers] - Rack 80A03 migration notification Aug `31`, `2026` `04:00`-`12:00` UTC

As part of our continuous improvement plan, we will be carrying out a migration in the rack 80A03 to T01B24.

Start time : 31/08/2026 04:00 UTC
End time : 31/08/2026 12:00 UTC
Service impact : Some servers in rack 80A03 will be unavailable during maintenance for 8 hours.
Service improvement : As part of our continuous improvement policy, we will be doing a migration on our infrastructure.

Thank you for your understanding.
Posted on Aug 07, 2026 - 20:59 UTC

[LIM1][Dedicated Servers] - Rack L121B02 maintenance notification Sep `1`, `2026` `02:00`-`03:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack L121B02.

Start time : 01/09/2026 02:00 UTC
End time : 01/09/2026 03:00 UTC
Service impact : vRack network will be temporarily unavailable in the rack L121B02 during the maintenance.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on our network equipment.

Thank you for your understanding.
Posted on Jul 28, 2026 - 13:11 UTC

[GRA4][Cooling System] - Rack GRA0404B02C maintenance notification Sep `1`, `2026` `06:00`-`14:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 01/09/2026 06:00 UTC
End time : 01/09/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Aug 06, 2026 - 04:14 UTC

[LIM1][Cooling System] - Rack L104B01 maintenance notification Sep `1`, `2026` `07:00`-`09:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 01/09/2026 07:00 UTC
End time : 01/09/2026 09:00 UTC
Service impact : During this maintenance, the servers in the affected rack will be gracefully shut down beforehand. Customers hosted on these servers should expect a planned service interruption for the duration of the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 28, 2026 - 12:53 UTC

[GRA4][Cooling System] - Rack GRA0404B01B maintenance notification Sep `2`, `2026` `06:00`-`14:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 02/09/2026 06:00 UTC
End time : 02/09/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Aug 10, 2026 - 15:33 UTC

[GRA4][Cooling System] - Rack GRA0404B02D maintenance notification Sep `3`, `2026` `06:00`-`14:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 03/09/2026 06:00 UTC
End time : 03/09/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Aug 10, 2026 - 15:34 UTC

[GRA4][Cooling System] - Rack GRA0404B03B maintenance notification Sep `8`, `2026` `06:00`-`14:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 08/09/2026 06:00 UTC
End time : 08/09/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Aug 10, 2026 - 15:35 UTC

[GRA4][Cooling System] - Rack GRA0404B03C maintenance notification Sep `9`, `2026` `09:00`-`17:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 09/09/2026 06:00 UTC
End time : 09/09/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Aug 10, 2026 - 15:37 UTC

[GRA4][Cooling System] - Rack GRA0404A03D maintenance notification Sep `14`, `2026` `06:00`-`14:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 14/09/2026 06:00 UTC
End time : 14/09/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Aug 10, 2026 - 15:38 UTC

[GRA4][Cooling System] - Rack GRA0404A04D maintenance notification Sep `15`, `2026` `06:00`-`07:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 15/09/2026 06:00 UTC
End time : 15/09/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Aug 10, 2026 - 15:39 UTC

[GRA4][Cooling System] - Rack GRA0404B01D maintenance notification Sep `16`, `2026` `06:00`-`14:00` UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 16/09/2026 06:00 UTC
End time : 16/09/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Aug 10, 2026 - 15:40 UTC

Past Incidents

Aug `16`, `2026`

[WAW1][Dedicated Servers] - Rack W15A04 Incident Notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 16/08/2026 12:15 UTC
End time : 16/08/2026 12:20 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 16, 12:32 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in Rack W15A04.

Here are some supplementary details :

Start time : 16/08/2026 12:15 UTC
Impacted Service(s) : Some servers in Rack W15A04 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located in the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 16, 12:23 UTC

[GRA1][Dedicated Servers] - Racks G115B02/G115B03/G115B04 Incident Notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 15/08/2026 20:12 UTC
End time : 16/08/2026 03:50 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 16, 03:55 UTC

Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Servers in racks G115B03 and G115B04 are now operational.
Ongoing Actions : Our teams are actively working on restoring the servers in rack G115B02.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 16, 02:37 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks G115B02/G115B03/G115B04.

Here are some supplementary details :

Start time : 15/08/2026 20:12 UTC
Impacted Service(s) : All servers in the rack G115B02 are temporarily unavailable. Some servers in the racks G115B03/G115B04 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 15, 20:39 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the racks G115B02/G115B03/G115B04.

Here are some supplementary details :

Start time : 15/08/2026 20:12 UTC
Impacted Service(s) : Servers in the racks G115B02/G115B03/G115B04 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 15, 20:22 UTC

Aug `15`, `2026`

[RBX2][Dedicated Servers] - Rack RBX0226A01A incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 15/08/2026 19:38 UTC
End time : 15/08/2026 22:17 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 15, 22:57 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack RBX0226A01A.

Here are some supplementary details :

Start time : 15/08/2026 19:38 UTC
Impacted Service(s) : Some servers in the specified rack are no longer able to access the public network.
Customers Impact : Some customers are temporarily unable to access their servers via public network located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 15, 20:11 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack RBX0226A01A.

Here are some supplementary details :

Start time : 15/08/2026 19:38 UTC
Impacted Service(s) : Some servers in the specified rack are no longer able to access the public network.
Customers Impact : Some customers are temporarily unable to access their servers via public network located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 15, 19:49 UTC

[GRA2][Dedicated Servers] - Rack G210B03 Incident Notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 15/08/2026 03:20 UTC
End time : 15/08/2026 11:58 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 15, 15:47 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack G210B03.

Here are some supplementary details :

Start time : 15/08/2026 03:20 UTC
Impacted Service(s) : Some servers in the specified rack are experiencing increased network latency and are no longer able to reliably access the public network.
Customers Impact : Some customers are experiencing increased latency and are temporarily unable to access their servers via the public network located on the specified rack.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 15, 04:11 UTC

[GRA1][Dedicated Servers] - Rack G135A02 Incident Notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 15/08/2026 08:18 UTC
End time : 15/08/2026 10:30 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 15, 10:34 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in Rack G135A02

Here are some supplementary details :

Start time : 15/08/2026 08:18 UTC
Impacted Service(s) : Some servers in Rack G135A02 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located in the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 15, 08:33 UTC

[RBX3][Dedicated Servers] - Rack 42C16 Incident Notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 15/08/2026 04:17 UTC
End time : 15/08/2026 08:58 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 15, 10:05 UTC

Identified - We are currently experiencing an ongoing incident.
We have determined the origin of the issue affecting our Dedicated Servers offer in Rack 42C16.

Here are some supplementary details :

Start time : 15/08/2026 04:17 UTC
Impacted Service(s) : Some servers in Rack 42C16 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located in the specified rack.
Root Cause : This incident was caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 15, 04:24 UTC

[SGP1][Dedicated Servers] - Rack 051015 Incident Notification

Resolved - We are pleased to inform you that the incident affecting our Databases offering has been resolved.
Start time : 14/08/2026 23:49 UTC
End time : 15/08/2026 06:30UTC
Root Cause : This incident is caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 15, 06:38 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack 051015.

Here are some supplementary details :

Start time : 14/08/2026 23:49 UTC
Impacted Service(s) : Some servers in the rack 051015 are no longer able to access the public network.
Customers Impact : Some customers are temporarily unable to access their servers via public network located on the specified rack.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 15, 02:11 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack 051015.

Here are some supplementary details :

Start time : 14/08/2026 23:49 UTC
Impacted Service(s) : Some servers in the rack 051015 are no longer able to access the public network.
Customers Impact : Some customers are temporarily unable to access their servers via public network located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 15, 00:17 UTC

[RBX8][Network] - Rack R833A10 vRack Incident Notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 15/08/2026 03:52 UTC
End time : 15/08/2026 06:16UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 15, 06:19 UTC

Investigating - We are currently experiencing an incident affecting our vRack Private Network offer in Rack R833A10.

Here are some supplementary details :
Start time : 15/08/2026 03:52 UTC
Impacted Service(s) : vRack Private Network on the servers in the specified rack is unavailable.
Customers Impact : Customers are temporarily unable to access and use their servers through vRack Private Network.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 15, 04:12 UTC

Aug `14`, `2026`

[GRA1][Dedicated Servers] - Multiple Racks Maintenance Notification

Completed - The scheduled maintenance has been completed.
Aug 14, 15:51 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in Multiple Racks in GRA1.

Start time : 14/08/2026 15:00 UTC
End time : 14/08/2026 17:00 UTC

List of concerned Racks :
- Room G107 :
G107A15
G107A05
G107B15
G108A04
G107A13
G107A09
G107A04
G107B08
G107B14
G107B07
G107B04
G107A11
G107A12
G107A08
G107A14
G107B11
G107A06

- Room G108 :
G108A03

- Room G122 :
G122B15
G122B12
G122B14
G122B13

Service impact : vRack network will be temporarily unavailable in the specifed Racks during the maintenance.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on our network equipment.

Thank you for your understanding.
Aug 14, 09:55 UTC

[RBX3][Dedicated Servers] - Rack 46A13 incident notification

Resolved - We had an incident on Dedicated Servers offer which has now been resolved.

Here are some supplementary details :

Start time : 14/08/2026 14:55 UTC
End time : 14/08/2026 15:00 UTC
Impacted Service(s) : Servers in the rack were no longer able to access the public network.
Customers Impact : Customers were temporarily unable to access their servers via public network located on the specified rack.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Aug 14, 15:07 UTC

[RBX3][Dedicated Servers] - Rack 46K12 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 14/08/2026 14:32 UTC
End time : 14/08/2026 14:46 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 14, 14:49 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack 46K12.

Here are some supplementary details :

Start time : 14/08/2026 14:32 UTC
Impacted Service(s) : vRack network is temporarily unavailable in the rack.
Customers Impact : Customers are temporarily unable to access their servers via vRack network located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 14, 14:45 UTC

[RBX3][Cooling System] - Rack 45D09 maintenance notification

Completed - All services are operational.
Aug 14, 09:50 UTC

Update - The ongoing maintenance has been extended and is now expected to be completed by 14/08/2026 at 13:00 UTC.
We appreciate your patience and understanding. Further updates will be provided as needed.
Aug 13, 15:18 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 06:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 13/08/2026 06:00 UTC
End time : 13/08/2026 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Aug 7, 11:31 UTC

[LIM3][Dedicated Servers] - Rack LIM0302B01B Incident Notification

Resolved - We had an incident on our Dedicated Servers offer which has now been resolved.

Here are some supplementary details :

Start time : 14/08/2026 08:35 UTC
End time : 14/08/2026 08:41 UTC
Impacted Service(s) : All servers in the Rack LIM0302B01B were temporarily unavailable.
Customers Impact : Customers were temporarily unable to access their servers located in the specified rack.
Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.
Aug 14, 08:50 UTC

[RBX10][Dedicated Servers] - Rack RBX1003D02C Incident Notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 14/08/2026 01:55 UTC
End time : 14/08/2026 07:55UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 14, 07:56 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack RBX1003D02C.

Here are some supplementary details :

Start time : 14/08/2026 01:55 UTC
Impacted Service(s) : Servers in the rack are no longer able to access the vRack network.
Customers Impact : Customers are temporarily unable to access their servers via the vRack network located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 14, 01:59 UTC

[RBX8][Dedicated Servers] - Rack R804R19 Incident Notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 13/08/2026 14:19 UTC
End time : 14/08/2026 00:49 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 14, 00:50 UTC

Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Servers in the rack are no longer able to access the public and the vRack networks.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 13, 18:19 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack R804R19.

Here are some supplementary details :

Start time : 13/08/2026 14:19 UTC
Impacted Service(s) : Servers in the rack are no longer able to access the vRack network.
Customers Impact : Customers are temporarily unable to access their servers via the vRack network located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 13, 14:25 UTC

Aug `13`, `2026`

[BHS8][Cooling System] - Rack BHS0809A02B maintenance notification

Completed - The scheduled maintenance has been completed.
Aug 13, 19:33 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 11:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 13/08/2026 11:00 UTC
End time : 13/08/2026 19:30 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Aug 7, 11:35 UTC

[BHS5][Cooling System] - Rack T05A29 maintenance notification

Completed - The scheduled maintenance has been completed.
Aug 13, 19:33 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 11:05 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 13/08/2026 11:05 UTC
End time : 13/08/2026 19:05 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Aug 7, 11:38 UTC

[ERI1][Dedicated Servers] - Rack E103C04 incident notification

Resolved - We had an incident on Dedicated Servers offer which has now been resolved.

Here are some supplementary details :

Start time : 13/08/2026 04:06 UTC
End time : 13/08/2026 04:10 UTC
Impacted Service(s) : Servers in the rack were no longer able to access the vRack network.
Customers Impact : Customers were temporarily unable to access their servers via vRack network located on the specified rack.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Aug 13, 04:26 UTC

Aug `12`, `2026`

[GRA1][Dedicated Servers] - Multiple racks incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 12/08/2026 17:04 UTC
End time : 12/08/2026 17:32 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 12, 17:34 UTC

Investigating - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks G122B17, G108A05, G127A19, G134B06, G126A20, G118A05, G118A02, G117A13, G118A24, G118A23, G118A20, G118A19, G108A12, G108A09, G107B18, G108A08.

Here are some supplementary details :

Start time : 12/08/2026 17:04 UTC
Impacted Service(s) : Servers in the specified racks are no longer able to access the vRack network.
Customers Impact : Customers are temporarily unable to access their servers via the vRack network located on the specified rack.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 12, 17:33 UTC

[RBX4][Cooling System] - Rack 55A16 maintenance notification

Completed - The scheduled maintenance has been completed.
Aug 12, 14:19 UTC

Update - Operations on this maintenance will take longer than expected.
Update will be posted when operations are done
Aug 12, 09:57 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 07:30 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 12/08/2026 07:22 UTC
End time : 12/08/2026 08:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Aug 12, 07:28 UTC

[RBX4][Cooling System] - Rack 56B26 maintenance notification

Completed - The scheduled maintenance has been completed.
Aug 12, 13:37 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 06:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 12/08/2026 06:00 UTC
End time : 12/08/2026 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Aug 7, 11:30 UTC

[RBX3][Dedicated Servers] - Rack 46G23 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 11/08/2026 23:10 UTC
End time : 12/08/2026 04:24 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 12, 04:27 UTC

Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The majority of the servers are no longer impacted by this incident.
Ongoing Actions : Our teams are currently working on the last impacted servers.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 12, 03:32 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack 46G23.

Here are some supplementary details :

Start time : 11/08/2026 23:10 UTC
Impacted Service(s) : Some servers in the rack 46G23 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 11, 23:44 UTC

Aug `11`, `2026`

[BHS8][Cooling System] - Rack BHS0807B02C maintenance notification

Completed - We would like to inform you that the maintenance on our cooling infrastructure is now completed.
All services are operational.
Aug 11, 20:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 11:00 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 11/08/2026 11:00 UTC
End time : 11/08/2026 19:30 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Aug 7, 09:31 UTC

[BHS7][Cooling System] - Rack B702A10 maintenance notification

Completed - We would like to inform you that the maintenance on our cooling infrastructure is now completed.
All services are operational.
Aug 11, 19:56 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 11:01 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 11/08/2026 11:00 UTC
End time : 11/08/2026 19:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Aug 7, 11:22 UTC

[RBX7][Dedicated Servers] - Rack R712B15 Incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 11/08/2026 15:07 UTC
End time : 11/08/2026 19:10 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 11, 19:19 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack R712B15 in RBX7 region.

Here are some supplementary details :

Start time : 11/08/2026 15:07 UTC
Impacted Service(s) : Some servers in the rack R712B15 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 11, 15:13 UTC

[RBX4][Cooling System] - Rack 55B07 maintenance notification

Completed - We would like to inform you that the maintenance on our cooling infrastructure is now completed.
All services are operational.
Aug 11, 14:44 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 06:01 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 11/08/2026 06:00 UTC
End time : 11/08/2026 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Aug 7, 09:28 UTC

[RBX8][Cooling System] - Rack R822L14 maintenance notification

Completed - We would like to inform you that the maintenance on our cooling infrastructure is now completed.
All services are operational.
Aug 11, 12:46 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 07:12 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 10/08/2026 06:00 UTC
End time : 11/08/2026 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Aug 10, 07:08 UTC

[GRA4][Cooling System] - Rack GRA0404B03A maintenance notification

Completed - The current maintenance has been canceled and it will be rescheduled later.
Thank you for your understanding.
Aug 11, 11:48 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 13/08/2026 06:00 UTC
End time : 13/08/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Aug 10, 15:31 UTC

[GRA4][Cooling System] - Rack GRA0404A01C maintenance notification

Completed - The current maintenance has been canceled and it will be rescheduled later.
Thank you for your understanding.
Aug 11, 11:47 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 12/08/2026 06:00 UTC
End time : 12/08/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 24, 21:24 UTC

[GRA4][Cooling System] - Rack GRA0404B02B maintenance notification

Completed - The current maintenance has been canceled and it will be rescheduled later.
Thank you for your understanding.
Aug 11, 11:46 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 06:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 11/08/2026 06:00 UTC
End time : 11/08/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Aug 6, 04:02 UTC

[GRA1][Dedicated Servers] - Multiple racks maintenance notification

Completed - The scheduled maintenance has been completed.
Aug 11, 09:55 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 07:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in racks G124B07, G124B14, G124B19, G124B21, G125B02, G125B03, G125B18, G125B21 and G125B22.

Start time : 11/08/2026 07:00 UTC
End time : 11/08/2026 10:10 UTC

List of concerned racks:
- Rack G124B07
- Rack G124B14
- Rack G124B19
- Rack G124B21
- Rack G125B02
- Rack G125B03
- Rack G125B18
- Rack G125B21
- Rack G125B22

Service impact : Public networks will be temporarily unavailable for 30 seconds during the maintenance for servers located in the specified racks.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.
Jul 3, 07:07 UTC

Aug `10`, `2026`

[BHS6][Cooling System] - Rack BHS808A04C maintenance notification

Completed - We would like to inform you that the maintenance on our cooling infrastructure is now completed.
All services are operational.
Aug 10, 19:24 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 11:00 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 10/08/2026 11:00 UTC
End time : 10/08/2026 19:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Aug 7, 09:26 UTC

[BHS8][Cooling System] - Rack BHS0809A04B Maintenance Notification

Completed - We would like to inform you that the maintenance on our Cooling System is now completed.
All services are operational.
Aug 10, 19:23 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 11:01 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in Rack BHS0809A04B.

Start time : 10/08/2026 11:00 UTC
End time : 10/08/2026 19:30 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Aug 7, 19:19 UTC

[SBG5][Dedicated Servers] - Rack SBG0505B02D Incident Notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 10/08/2026 10:37 UTC
End time : 10/08/2026 17:24 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 10, 17:28 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack SBG0505B02D.

Here are some supplementary details :

Start time : 10/08/2026 10:37 UTC
Impacted Service(s) : All servers in the rack SBG0505B02D are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 10, 11:01 UTC

[SBG5][Dedicated Servers] - Rack SBG0506A09A Incident Notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 10/08/2026 04:01 UTC
End time : 10/08/2026 17:00 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 10, 17:00 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack SBG0506A09A.

Here are some supplementary details :

Start time : 10/08/2026 04:01 UTC
Impacted Service(s) : Some servers in the rack SBG0506A09A are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 10, 06:39 UTC

[GRA4][Cooling System] - Rack GRA0404B02A maintenance notification

Completed - We would like to inform you that the maintenance on our is now completed.
All services are operational.
Aug 10, 15:27 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 06:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 10/08/2026 06:00 UTC
End time : 10/08/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 24, 21:21 UTC

[RBX4][Cooling System] - Rack 52C06 maintenance notification

Completed - We would like to inform you that the maintenance on our is now completed.
All services are operational.
Aug 10, 13:46 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 06:00 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 10/08/2026 06:00 UTC
End time : 10/08/2026 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Aug 7, 09:20 UTC

Aug `9`, `2026`

[RBX8][Dedicated Servers] - Rack R806L10 Incident Notification

Resolved - We had an incident on Dedicated Servers offer which has now been resolved.

Here are some supplementary details :

Start time : 09/08/2026 04:18 UTC
End time : 09/08/2026 04:24 UTC
Impacted Service(s) : Some servers in the rack R806L10 were temporarily unavailable.
Customers Impact : Some customers were temporarily unable to access and use their servers.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Aug 9, 04:27 UTC

Aug `8`, `2026`

[GRA2][Dedicated Servers] - Rack G244B10 Incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 08/08/2026 08:58 UTC
End time : 08/08/2026 10:31 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 8, 10:32 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary issue in the GRA2 region.

Here are some supplementary details :

Start time : 08/08/2026 08:58 UTC
Impacted Service(s) : Servers in the rack were no longer able to access the vRack networks.
Customers Impact : Some customers are temporarily unable to access and use their servers through vRack network.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 8, 09:13 UTC

[BHS6][Dedicated Servers] - Rooms T05 / T06 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 08/08/2026 02:27 UTC
End time : 08/08/2026 02:52 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 8, 03:00 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rooms T05 / T06

Here are some supplementary details :

Start time : 08/08/2026 02:27 UTC
Impacted Service(s) : Some servers in the specified rack are no longer able to access the public network.
Customers Impact : Some customers are temporarily unable to access and use their servers through public network.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 8, 02:36 UTC

Aug `7`, `2026`

[BHS1][Dedicated Servers] - Racks T01C21/T01B78 Incident Notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 07/08/2026 14:14 UTC
End time : 07/08/2026 15:57 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 7, 18:45 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in Racks T01C21/T01B78.

Here are some supplementary details :

Start time : 07/08/2026 14:14 UTC
Impacted Service(s) : Some servers in Racks T01C21/T01B78 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located in the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 7, 15:30 UTC

[RBX8][Cooling System] - Rack R823R18 maintenance notification

Completed - All services are operational.
Aug 7, 13:19 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 07:05 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 07/08/2026 06:40 UTC
End time : 07/08/2026 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Aug 7, 07:02 UTC

[BHS8][Dedicated Servers] - Rack BHS0809A04A incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.
Start time : 07/08/2026 10:57 UTC
End time : 07/08/2026 12:58 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 7, 13:04 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack BHS0809A04A.

Here are some supplementary details :

Start time : 07/08/2026 10:57 UTC
Impacted Service(s) : Servers in the rack BHS0809A04A are temporarily unable to access the vRack network.
Customers Impact : Customers are temporarily unable to access and use their servers through vRack private network.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 7, 11:55 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack BHS0809A04A.

Here are some supplementary details :

Start time : 07/08/2026 10:57 UTC
Impacted Service(s) : Servers in the rack BHS0809A04A are temporarily unable to access the vRack network.
Customers Impact : Customers are temporarily unable to access and use their servers through vRack private network.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 7, 11:13 UTC

[GRA4][Cooling System] - Rack GRA0404A04D maintenance notification

Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Aug 7, 12:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 25/08/2026 06:00 UTC
End time : 25/08/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 24, 21:47 UTC

[GRA4][Cooling System] - Rack GRA0404B01D maintenance notification

Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Aug 7, 11:57 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 31/08/2026 06:00 UTC
End time : 31/08/2026 14:00 UTC
Service impact : During this maintenance, the servers in the affected rack will be gracefully shut down beforehand. Customers hosted on these servers should expect a planned service interruption for the duration of the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Aug 6, 08:53 UTC

[RBX8][Dedicated Servers] - Rack R831B17 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering on rack R831B17 has been resolved.

Start time : 07/08/2026 07:55 UTC
End time : 07/08/2026 08:55 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 7, 09:03 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack R831B17.

Here are some supplementary details :

Start time : 07/08/2026 07:55 UTC
Impacted Service(s) : The majority of the servers in the rack R831B17 are no longer impacted by this incident.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 7, 08:59 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary issue in the rack R831B17.

Here are some supplementary details :

Start time : 07/08/2026 07:55 UTC
Impacted Service(s) : All servers in the rack R831B17 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 7, 08:07 UTC

[LIM1][Dedicated Servers] - Rack L107A11 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering on rack L107A11 has been resolved.

Start time : 07/08/2026 06:29 UTC
End time : 07/08/2026 08:31 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 7, 08:32 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack L107A11.

Here are some supplementary details :

Start time : 07/08/2026 06:29 UTC
Impacted Service(s) : The majority of the servers in the rack L107A11 are no longer impacted.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 7, 07:26 UTC

Monitoring - Service has been fully restored since 07/08/2026 07:04 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 07/08/2026 06:29 UTC
Impacted Service(s) : All servers in the rack L107A11 were temporarily unavailable.
Customers Impact : Customers were temporarily unable to access their servers located on the specified rack.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 7, 07:15 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary issue in the rack L107A11.

Here are some supplementary details :

Start time : 07/08/2026 06:29 UTC
Impacted Service(s) : All servers in the rack L107A11 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 7, 06:46 UTC

Aug `6`, `2026`

[BHS5][Dedicated Servers] - Racks T05E34/T05E35 Incident Notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 06/08/2026 11:45 UTC
End time : 06/08/2026 13:25 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 6, 14:33 UTC

Identified - We have determined the origin of the issue affecting our Dedicated Servers offer in Racks T05E34/T05E35.

Here are some supplementary details :

Start time : 06/08/2026 11:45 UTC
Impacted Service(s) : Some servers in Racks T05E34/T05E35 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 6, 12:54 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in Racks T05E34/T05E35.

Here are some supplementary details :

Start time : 06/08/2026 11:45 UTC
Impacted Service(s) : Some servers in the Racks T05E34/T05E35 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 6, 12:29 UTC

[RBX8][Cooling System] - Rack R803R02 maintenance notification

Completed - All services are operational.
Aug 6, 14:17 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 06:51 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 06/08/2026 06:35 UTC
End time : 06/08/2026 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Aug 6, 06:43 UTC

[RBX4][Cooling System] - Rack 54B18 maintenance notification

Completed - All services are operational.
Aug 6, 13:22 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 08:00 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 06/08/2026 06:00 UTC
End time : 06/08/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Aug 6, 07:59 UTC

[BHS4][Cooling System] - Rack T04A01 Maintenance Notification

Completed - All services are operational.
Aug 6, 13:14 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 11:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in Rack T04A01.

Start time : 06/08/2026 11:00 UTC
End time : 06/08/2026 19:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Aug 4, 12:15 UTC

[GRA3][Cooling System] - Rack GRA0327A03C maintenance notification

Completed - The scheduled maintenance has been completed.
Aug 6, 11:45 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 06:50 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 06/08/2026 06:30 UTC
End time : 06/08/2026 12:00 UTC
Service impact : During this maintenance, the servers in the affected rack will be gracefully shut down beforehand. Customers hosted on these servers should expect a planned service interruption for the duration of the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Aug 6, 06:47 UTC

[BHS8][Dedicated Servers] - Rack BHS0817B02A maintenance notification

Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Aug 6, 05:33 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 05:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack BHS0817B02A.

Start time : 06/08/2026 05:00 UTC
End time : 06/08/2026 05:30 UTC
Service impact : If LACP is enabled, temporary bandwidth perturbations may be observed on both the public and private networks.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Jul 15, 07:32 UTC

[GRA1][Dedicated Servers] - Rack G128B03 maintenance notification

Completed - The scheduled maintenance has been completed.
Aug 6, 03:33 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 02:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack G128B03.

Start time : 06/08/2026 02:00 UTC
End time : 06/08/2026 03:00 UTC
Service impact : vRack network will be temporarily unavailable during the maintenance for servers in rack G128B03.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Jul 22, 12:15 UTC

Aug `5`, `2026`

[BHS][Storage and Backups] - Cloud Disk Array incident notification

Resolved - We are pleased to inform you that the incident affecting our Storage and Backups offering has been resolved.

Start time : 05/08/2026 17:00 UTC
End time : 05/08/2026 20:13 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 5, 22:35 UTC

Update - We are continuing to work on a fix for this issue.
Aug 5, 17:35 UTC

Update - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Storage and Backups offer on the specific BHS region.

Here are some supplementary details :

Start time : 05/08/2026 17:00 UTC
Impacted Service(s) : Some Cloud Disk Array services are temporarily unavailable in the BHS region.
Customers Impact : Some customers may be temporarily unable to access their Cloud Disk Array service in this region.
Root Cause : A service disruption occurred due to an unexpected infrastructure failure
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 5, 17:34 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Storage and Backups offer on the specific BHS region.

Here are some supplementary details :

Start time : 05/08/2026 17:00 UTC
Impacted Service(s) : Some Cloud Disk Array services are temporarily unavailable in the BHS region.
Customers Impact : Some customers may be temporarily unable to access their Cloud Disk Array service in this region.
Root Cause : A service disruption occurred due to an unexpected infrastructure failure
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 5, 17:25 UTC

[RBX4][Dedicated Servers] - Rack 55A24 Incident Notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 05/08/2026 21:22 UTC
End time : 05/08/2026 22:16 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 5, 22:25 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack 55A24.

Here are some supplementary details :

Start time : 05/08/2026 21:22 UTC
Impacted Service(s) : Some servers in the rack 55A24 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 5, 21:46 UTC

[BHS1][Dedicated Servers] - Rack T02A47 Incident Notification

Resolved - We had an incident on Dedicated Servers offer which has now been resolved.

Here are some supplementary details :

Start time : 05/08/2026 21:36 UTC
End time : 05/08/2026 21:56 UTC
Impacted Service(s) : Some servers in the specified rack were no longer able to access the public network.
Customers Impact : Some customers were temporarily unable to access their servers via public network located on the specified rack.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Aug 5, 22:07 UTC

[GRA4][Cooling System] - Rack GRA0404B01A maintenance notification

Completed - The scheduled maintenance has been completed.
Aug 5, 14:34 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 06:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 05/08/2026 06:00 UTC
End time : 05/08/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 24, 20:12 UTC

[BHS4][Cooling System] - Rack T04B28 Maintenance Notification

Completed - The scheduled maintenance has been completed.
Aug 5, 13:08 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 11:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in Rack T04B28.

Start time : 05/08/2026 11:00 UTC
End time : 05/08/2026 19:30 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Aug 4, 12:09 UTC

[GRA4][Cooling System] - Rack GRA0404B01B maintenance notification

Completed - The current maintenance has been canceled and it will be rescheduled later.
Aug 5, 12:03 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 06/08/2026 06:00 UTC
End time : 06/08/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 24, 20:13 UTC

[RBX3][Dedicated Servers] - Racks 41H05/41H06/41G06/41G07/41F02 maintenance notification

Completed - The scheduled maintenance has been completed.
Aug 5, 02:34 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 02:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in the specified racks.

Start time : 05/08/2026 02:00 UTC
End time : 05/08/2026 03:00 UTC
Service impact : The public network will be temporarily unavailable during the maintenance for servers located in the racks listed below :
41H05
41H06
41G06
41G07
41F02

Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Jul 28, 13:21 UTC

Aug `4`, `2026`

[GRA2][Dedicated Servers] - G253A07/G253A09/G253A10/G253A11/G253A12 Incident Notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 04/08/2026 21:08 UTC
End time : 04/08/2026 22:25 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 4, 22:51 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks G253A07/G253A09/G253A10/G253A11/G253A12.

Here are some supplementary details :

Start time : 04/08/2026 21:08 UTC
Impacted Service(s) : Servers in the rack G253A10 are no longer able to access the public network. Servers in the rack G253A11 are no longer able to access the vRack network. Servers in the racks G253A07/G253A09/G253A12 are no longer able to access the IPMI interface.
Customers Impact : Customers are temporarily unable to access their servers through the affected networks: public network for rack G253A10, vRack network for rack G253A11, and IPMI interface for racks G253A07/G253A09/G253A12.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 4, 21:38 UTC

[RBX8][Dedicated Servers] - Rack R806R10 - R806R11 - R806R12 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 04/08/2026 13:48 UTC
End time : 04/08/2026 19:12 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 4, 19:16 UTC

Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : All the servers in rack R806R12 are now operational.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 4, 18:21 UTC

Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : A significant number of servers are now operational.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 4, 15:45 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack R806R10 - R806R11 - R806R12.

Here are some supplementary details :

Start time : 04/08/2026 13:48 UTC
Impacted Service(s) : All servers in the rack R806R10 - R806R11 - R806R12 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 4, 13:59 UTC

[GRA4][Cooling System] - Rack GRA0404A04B maintenance notification

Completed - The scheduled maintenance has been completed.
Aug 4, 14:36 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 06:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 04/08/2026 06:00 UTC
End time : 04/08/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 24, 20:11 UTC

[BHS8][Cooling System] - Racks BHS0803A05A/BHS0803B01B Maintenance Notification

Completed - The scheduled maintenance has been completed.
Aug 4, 14:35 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 11:55 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in Racks BHS0803A05A/BHS0803B01B.

Start time : 30/07/2026 11:55 UTC
End time : 30/07/2026 16:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Aug 4, 11:51 UTC

[RBX3][Dedicated Servers] - Rack 41C15 maintenance notification

Completed - All services are operational.
Aug 4, 06:41 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 05:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 04/08/2026 05:00 UTC
End time : 04/08/2026 06:00 UTC
Service impact : All servers will be unavailable in the rack 41C15 during maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jul 28, 13:05 UTC

[BHS1][Dedicated Servers] - Multiple Racks Migration Notification

Completed - All services are operational.
Aug 4, 06:26 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 02:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a migration in multiple racks.

List of concerned racks :
- T06E27
- T06D36
- T06D14
- T05E01
- T05C09
- T05B10
- T05B12
- T05B09
- T05B06
- T05B03
- T05A18

Start time : 04/08/2026 02:00 UTC
End time : 04/08/2026 10:00 UTC
Service impact : Some servers in specified racks will be unavailable during maintenance for 8 hours.
Service improvement : As part of our continuous improvement policy, we will be doing a migration on our infrastructure.

Thank you for your understanding.
Jul 23, 10:22 UTC

[RBX3][Dedicated Servers] - Rack 45B09 Incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 04/08/2026 01:32 UTC
End time : 04/08/2026 02:16 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 4, 02:21 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack 45B09 in RBX3 region.

Here are some supplementary details :

Start time : 04/08/2026 01:32 UTC
Impacted Service(s) : Some servers in the rack 45B09 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 4, 01:38 UTC

Aug `3`, `2026`

[GRA4][Cooling System] - Rack GRA0404A04A maintenance notification

Completed - The scheduled maintenance has been completed.
Aug 3, 15:47 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 06:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 03/08/2026 06:00 UTC
End time : 03/08/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 24, 20:09 UTC

[RBX8][Cooling System] - Rack R821R27 maintenance notification

Completed - The maintenance has now been completed and the current maintenance window is closed. Some remaining activities will be rescheduled for a future maintenance session.
Thank you for your understanding.
Aug 3, 15:42 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 13:13 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 03/08/2026 12:45 UTC
End time : 03/08/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Aug 3, 13:11 UTC

[RBX8][Cooling System] - Rack R806L11 maintenance notification

Completed - The scheduled maintenance has been completed.
Aug 3, 15:39 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 08:41 UTC

Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 03/08/2026 08:21 UTC
End time : 03/08/2026 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Aug 3, 08:40 UTC

Aug `2`, `2026`

[RBX8][Dedicated Servers] - Rack R805R01 Incident Notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 02/08/2026 16:32 UTC
End time : 02/08/2026 20:51 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 2, 20:53 UTC

Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The majority of servers are now back online.
Ongoing Actions : Our teams continue to work on restoring the remaining servers.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 2, 17:17 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack R805R01.

Here are some supplementary details :

Start time : 02/08/2026 16:32 UTC
Impacted Service(s) : All servers in the rack R805R01 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 2, 17:14 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack R805R01.

Here are some supplementary details :

Start time : 02/08/2026 16:32 UTC
Impacted Service(s) : All servers in the rack R805R01 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 2, 16:44 UTC

[GRA3][Dedicated Servers] - Rack GRA0319A04B incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 02/08/2026 10:38 UTC
End time : 02/08/2026 12:42 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 2, 12:48 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack GRA0319A04B.

Here are some supplementary details :

Start time : 02/08/2026 10:38 UTC
Impacted Service(s) : Servers in the rack were no longer able to access the vRack network.
Customers Impact : Some customers are temporarily unable to access and use their servers through vRack private network.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 2, 12:05 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack GRA0319A04B.

Here are some supplementary details :

Start time : 02/08/2026 10:38 UTC
Impacted Service(s) : Servers in the rack were no longer able to access the vRack network.
Customers Impact : Some customers are temporarily unable to access and use their servers through vRack private network.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 2, 10:49 UTC

[GRA1][Dedicated Servers] - Rack G108A05 - G108A06 - G108A07 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 02/08/2026 10:34 UTC
End time : 02/08/2026 12:21 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 2, 12:22 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks G108A05 G108A06 G108A07.

Here are some supplementary details :

Start time : 02/08/2026 10:34 UTC
Impacted Service(s) : A significant number of servers in racks G108A05 and G108A06 are operational. All servers in rack G108A07 are also operational.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by a hardware issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 2, 11:01 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the racks G108A05 G108A06 G108A07.

Here are some supplementary details :

Start time : 02/08/2026 10:34 UTC
Impacted Service(s) : All servers in the racks G108A05 G108A06 G108A07 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Aug 2, 10:44 UTC

About This Site

Scheduled Maintenance

[BHS1][Dedicated Servers] - Rack 80A03 Migration Notification Aug 17, 2026 04:00-12:00 UTC

[GRA4][Cooling System] - Rack GRA0404A02C maintenance notification Aug 17, 2026 06:00-14:00 UTC

[LIM1][Dedicated Servers] - Rack L106A10 Maintenance Notification Aug 18, 2026 02:00-03:00 UTC

[GRA4][Cooling System] - Rack GRA0404A02D maintenance notification Aug 18, 2026 06:00-14:00 UTC

[GRA4][Cooling System] - Rack GRA0404A03C maintenance notification Aug 19, 2026 06:00-12:00 UTC

[BHS1][Cooling System] - Rack T02A54 maintenance notification Aug 19, 2026 11:00-19:30 UTC

[GRA4][Cooling System] - Rack GRA0404A03D maintenance notification Aug 20, 2026 06:00-14:00 UTC

[GRA4][Cooling System] - Rack GRA0404B02B maintenance notification Aug 20, 2026 06:00-14:00 UTC

[BHS5][Cooling System] - Rack T05A07 maintenance notification Aug 20, 2026 11:00-19:30 UTC

[BHS1][Dedicated Servers] - Rack 80A04 migration notification Aug 24, 2026 04:00-12:00 UTC

[BHS1][Dedicated Servers] - Rack 80A04 migration notification Aug 24, 2026 04:00-12:00 UTC

[GRA4][Cooling System] - Rack GRA0404A04C maintenance notification Aug 24, 2026 06:00-14:00 UTC

[BHS8][Dedicated Servers] - Rack BHS0817B02A maintenance notification Aug 24, 2026 08:00-09:00 UTC

[RBX2][Dedicated Servers] - Rack 21B23 migration notification Aug 24, 2026 22:00 - Aug 25, 2026 01:00 UTC

[LIM1][Cooling System] - Rack L107B08 maintenance notification Aug 25, 2026 07:00-09:00 UTC

[GRA4][Dedicated Servers] - Rack GRA0401A04B maintenance notification Aug 25, 2026 17:00-20:00 UTC

[GRA4][Cooling System] - Rack GRA0404A03B maintenance notification Aug 26, 2026 06:00-14:00 UTC

[SYD2][Dedicated Servers] - Row S2-5X-01 maintenance notification Aug 26, 2026 21:00 - Aug 27, 2026 07:00 UTC

[GRA4][Cooling System] - Rack GRA0404B01C maintenance notification Aug 27, 2026 06:00-14:00 UTC

[BHS1][Dedicated Servers] - Rack 80A03 migration notification Aug 31, 2026 04:00-12:00 UTC

[LIM1][Dedicated Servers] - Rack L121B02 maintenance notification Sep 1, 2026 02:00-03:00 UTC

[GRA4][Cooling System] - Rack GRA0404B02C maintenance notification Sep 1, 2026 06:00-14:00 UTC

[LIM1][Cooling System] - Rack L104B01 maintenance notification Sep 1, 2026 07:00-09:00 UTC

[GRA4][Cooling System] - Rack GRA0404B01B maintenance notification Sep 2, 2026 06:00-14:00 UTC

[GRA4][Cooling System] - Rack GRA0404B02D maintenance notification Sep 3, 2026 06:00-14:00 UTC

[GRA4][Cooling System] - Rack GRA0404B03B maintenance notification Sep 8, 2026 06:00-14:00 UTC

[GRA4][Cooling System] - Rack GRA0404B03C maintenance notification Sep 9, 2026 09:00-17:00 UTC

[GRA4][Cooling System] - Rack GRA0404A03D maintenance notification Sep 14, 2026 06:00-14:00 UTC

[GRA4][Cooling System] - Rack GRA0404A04D maintenance notification Sep 15, 2026 06:00-07:00 UTC

[GRA4][Cooling System] - Rack GRA0404B01D maintenance notification Sep 16, 2026 06:00-14:00 UTC

Past Incidents

Aug 16, 2026

Aug 15, 2026

Aug 14, 2026

Aug 13, 2026

Aug 12, 2026

Aug 11, 2026

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Aug 7, 2026

Aug 6, 2026

Aug 5, 2026

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Aug 3, 2026

Aug 2, 2026

[BHS1][Dedicated Servers] - Rack 80A03 Migration Notification Aug `17`, `2026` `04:00`-`12:00` UTC

[GRA4][Cooling System] - Rack GRA0404A02C maintenance notification Aug `17`, `2026` `06:00`-`14:00` UTC

[LIM1][Dedicated Servers] - Rack L106A10 Maintenance Notification Aug `18`, `2026` `02:00`-`03:00` UTC

[GRA4][Cooling System] - Rack GRA0404A02D maintenance notification Aug `18`, `2026` `06:00`-`14:00` UTC

[GRA4][Cooling System] - Rack GRA0404A03C maintenance notification Aug `19`, `2026` `06:00`-`12:00` UTC

[BHS1][Cooling System] - Rack T02A54 maintenance notification Aug `19`, `2026` `11:00`-`19:30` UTC

[GRA4][Cooling System] - Rack GRA0404A03D maintenance notification Aug `20`, `2026` `06:00`-`14:00` UTC

[GRA4][Cooling System] - Rack GRA0404B02B maintenance notification Aug `20`, `2026` `06:00`-`14:00` UTC

[BHS5][Cooling System] - Rack T05A07 maintenance notification Aug `20`, `2026` `11:00`-`19:30` UTC

[BHS1][Dedicated Servers] - Rack 80A04 migration notification Aug `24`, `2026` `04:00`-`12:00` UTC

[BHS1][Dedicated Servers] - Rack 80A04 migration notification Aug `24`, `2026` `04:00`-`12:00` UTC

[GRA4][Cooling System] - Rack GRA0404A04C maintenance notification Aug `24`, `2026` `06:00`-`14:00` UTC

[BHS8][Dedicated Servers] - Rack BHS0817B02A maintenance notification Aug `24`, `2026` `08:00`-`09:00` UTC

[RBX2][Dedicated Servers] - Rack 21B23 migration notification Aug `24`, `2026` `22:00` - Aug `25`, `2026` `01:00` UTC

[LIM1][Cooling System] - Rack L107B08 maintenance notification Aug `25`, `2026` `07:00`-`09:00` UTC

[GRA4][Dedicated Servers] - Rack GRA0401A04B maintenance notification Aug `25`, `2026` `17:00`-`20:00` UTC

[GRA4][Cooling System] - Rack GRA0404A03B maintenance notification Aug `26`, `2026` `06:00`-`14:00` UTC

[SYD2][Dedicated Servers] - Row S2-5X-01 maintenance notification Aug `26`, `2026` `21:00` - Aug `27`, `2026` `07:00` UTC

[GRA4][Cooling System] - Rack GRA0404B01C maintenance notification Aug `27`, `2026` `06:00`-`14:00` UTC

[BHS1][Dedicated Servers] - Rack 80A03 migration notification Aug `31`, `2026` `04:00`-`12:00` UTC

[LIM1][Dedicated Servers] - Rack L121B02 maintenance notification Sep `1`, `2026` `02:00`-`03:00` UTC

[GRA4][Cooling System] - Rack GRA0404B02C maintenance notification Sep `1`, `2026` `06:00`-`14:00` UTC

[LIM1][Cooling System] - Rack L104B01 maintenance notification Sep `1`, `2026` `07:00`-`09:00` UTC

[GRA4][Cooling System] - Rack GRA0404B01B maintenance notification Sep `2`, `2026` `06:00`-`14:00` UTC

[GRA4][Cooling System] - Rack GRA0404B02D maintenance notification Sep `3`, `2026` `06:00`-`14:00` UTC

[GRA4][Cooling System] - Rack GRA0404B03B maintenance notification Sep `8`, `2026` `06:00`-`14:00` UTC

[GRA4][Cooling System] - Rack GRA0404B03C maintenance notification Sep `9`, `2026` `09:00`-`17:00` UTC

[GRA4][Cooling System] - Rack GRA0404A03D maintenance notification Sep `14`, `2026` `06:00`-`14:00` UTC

[GRA4][Cooling System] - Rack GRA0404A04D maintenance notification Sep `15`, `2026` `06:00`-`07:00` UTC

[GRA4][Cooling System] - Rack GRA0404B01D maintenance notification Sep `16`, `2026` `06:00`-`14:00` UTC

Aug `16`, `2026`

Aug `15`, `2026`

Aug `14`, `2026`

Aug `13`, `2026`

Aug `12`, `2026`

Aug `11`, `2026`

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Aug `2`, `2026`