Resolved -
Start time : 09/10/2024 05:30 UTC
End time : 09/10/2024 09:28 UTC
We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Oct 9, 09:31 UTC
Update -
The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Thank you for your understanding
Oct 9, 07:21 UTC
Update -
We are continuing to work on a fix for this issue.
Oct 9, 06:17 UTC
Update -
We are continuing to work on a fix for this issue.
Oct 9, 06:15 UTC
Update -
We are continuing to work on a fix for this issue.
Oct 9, 06:14 UTC
Identified -
The issue has been identified and a fix is being implemented.
Oct 9, 06:06 UTC
Investigating -
An incident is in progress on our Dedicated Servers offer
Please be aware that this is currently affecting the latency.
Here is detail for this incident :
Start time : 09/10/2024 05:30 UTC
Service impact : Customers are facing latencies when they are doing some network operations.
Ongoing actions : Investigating
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Oct 9, 06:06 UTC