Bare Metal Cloud Status

OVHcloud Bare Metal Cloud Status

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Degraded performance
Partial Outage
Major Outage
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[WAW1][Dedicated Servers] - Rack W01B14 Incident Notification

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack W01B14.

Here are some supplementary details :

Start time : 05/12/2025 14:01 UTC
Impacted Service(s) : All servers in the rack W01B14 are temporarily unavailable.
Customers Impact : All the customers cannot access their servers in this specific rack.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 05, 2025 - 14:20 UTC

Investigating - We are currently experiencing an event affecting our Dedicated Servers offer in the specific rack W01B14.

Start time : 05/12/2025 14:01 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 05, 2025 - 14:12 UTC

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Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[GRA3][Dedicated Servers] - Room GRA0327A Dec `10`, `2025` `06:00`-`11:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 10/12/2025 06:00 UTC
End time : 10/12/2025 11:00 UTC
Service impact : Customers may experience up to 5 hours of service unavailability affecting the racks listed below :
GRA0327A05B
GRA0327A07B
GRA0327A07C

During the maintenance window, access to the IPMI (Intelligent Platform Management Interface) will be temporarily unavailable for the racks listed below :
GRA0327A05A
GRA0327A06A
GRA0327A06B
GRA0327A06C
GRA0327A07A
GRA0327A05B
GRA0327A07B
GRA0327A07C

Please note that the maintenance may take less time than expected.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipment on the specified racks.

Thank you for your understanding.
Posted on Oct 30, 2025 - 14:24 UTC

[RBX2/7][Dedicated Servers] - Multiple servers maintenance notification Dec `15`, `2025` `21:00` - Dec `16`, `2025` `06:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer for some servers in RBX2/7.
Start time : 15/12/2025 21:00 UTC
End time : 16/12/2025 06:00 UTC
Service impact : Service interruptions for customers may last up to 9 hours.
Service improvement : As part of our continuous improvement policy, we will migrate servers from RBX2 to RBX7.

Customers will be notified via ticket

Thank you for your understanding.
Posted on Nov 28, 2025 - 00:11 UTC

[GRA1][Dedicated Servers] - Room G132 maintenance notification Dec `16`, `2025` `00:30`-`03:30` UTC

As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 16/12/2025 00:30 UTC
End time : 16/12/2025 03:30 UTC
Service impact : The public network will be temporarily unavailable for approximately 30 minutes for the servers located in the racks listed below :
G132A01
G132A21
G132A23
G132B02
G132B03
G132B04
G132B06
G132B09
G132B10
G132B11
G132B12
G132B13
G132B14
G132B15
G132B16
G132B22
G132B23
G132B24
G132B25
Please note that the maintenance may take less time than expected.
Service improvement : Following our continuous improvement policy, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Dec 01, 2025 - 21:19 UTC

[RBX2][Dedicated Servers] - Racks 31A19/31A20/31A21 maintenance notification Dec `16`, `2025` `21:00` - Dec `17`, `2025` `06:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer.

Start time : 16/12/2025 21:00 UTC
End time : 17/12/2025 06:00 UTC
Service impact : Servers in the specified racks will be temporarily unavailable up to 9 hours during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be moving servers in the specified racks from RBX2 to RBX7.

Thank you for your understanding.
Posted on Nov 05, 2025 - 13:13 UTC

[GRA1][Dedicated Servers] - Rooms G108 / G118 maintenance notification Dec `17`, `2025` `00:30`-`03:30` UTC

As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 17/12/2025 00:30 UTC
End time : 17/12/2025 03:30 UTC
Service impact : The private network (vRack) will be temporarily unavailable for approximately 30 minutes for the servers located in the racks listed below :
G108A14
G108A15
G108A16
G108B01
G108B04
G108B05
G108B06
G108B10
G108B11
G108B19
G118B02
G118B03
G118B06
G118B09
G118B10
G118B12
G118B13
G118B14
G118B15
G118B16
Please note that the maintenance may take less time than expected.
Service improvement : Following our continuous improvement policy, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Dec 01, 2025 - 21:28 UTC

[GRA4][Dedicated Servers] - Rack GRA0406C02B maintenance notification Jan `4`, `2026` `23:00` - Jan `5`, `2026` `00:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer for some servers in rack GRA0406C02B

Start time : 04/01/2026 23:00 UTC
End time : 05/01/2026 00:00 UTC
Service impact : Private network will be unreachable during the maintenance
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Nov 27, 2025 - 23:03 UTC

[LIM1][Dedicated Servers] - Rack L122B01/L122B02/L122B03/L122B04/L122B05 maintenance notification. Jan `6`, `2026` `05:00`-`16:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 06/01/2026 05:00 UTC
End time : 06/01/2026 16:00 UTC
Service impact : During the maintenance servers located in racks L122B01, L122B02, L122B03, L122B04 and L122B05 will experience a loss of network connectivity for 1 hour.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipments on the specified racks.

Thank you for your understanding.
Posted on Nov 20, 2025 - 22:28 UTC

[ERI1][Dedicated Servers] - Rack E101E21 maintenance notification Jan `8`, `2026` `08:00`-`10:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 08/01/2026 08:00 UTC
End time : 08/01/2026 10:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101E21 to rack ERI0102B04C.

Thank you for your understanding.
Posted on Nov 27, 2025 - 14:55 UTC

[BHS8][Dedicated Servers] - Multiple racks maintenance notification Jan `8`, `2026` `11:00`-`16:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer, affecting servers in racks BHS0807B03C, BHS0807B03B, BHS0807A04A, BHS0807A03C and BHS0807A03B.

Start time : 08/01/2026 11:00 UTC
End time : 08/01/2026 16:00 UTC
Service impact : Public networks will be temporarily unavailable during the maintenance.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Dec 04, 2025 - 21:20 UTC

[ERI1][Dedicated Servers] - Rack E101E20 maintenance notification Jan `19`, `2026` `07:00`-`09:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 19/01/2026 07:00 UTC
End time : 19/01/2026 09:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101E20 to rack ERI0102B04C.

Thank you for your understanding.
Posted on Nov 27, 2025 - 14:57 UTC

[ERI1][Dedicated Servers] - Rack E101E19 maintenance notification Jan `19`, `2026` `09:00`-`11:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 19/01/2026 09:00 UTC
End time : 19/01/2026 11:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101E19 to rack ERI0102C02C.

Thank you for your understanding.
Posted on Nov 27, 2025 - 14:59 UTC

[ERI1][Dedicated Servers] - Rack E101E18 maintenance notification Jan `19`, `2026` `13:00`-`15:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 19/01/2026 13:00 UTC
End time : 19/01/2026 15:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101E18 to rack ERI0102C02C.

Thank you for your understanding.
Posted on Nov 27, 2025 - 15:02 UTC

[ERI1][Dedicated Servers] - Rack E101E17 maintenance notification Jan `19`, `2026` `22:00` - Jan `20`, `2026` `00:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 19/01/2026 22:00 UTC
End time : 20/01/2026 00:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101E17 to rack ERI0102B05C.

Thank you for your understanding.
Posted on Nov 27, 2025 - 15:04 UTC

[ERI1][Dedicated Servers] - Rack E101F16 maintenance notification Jan `20`, `2026` `07:00`-`09:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 20/01/2026 07:00 UTC
End time : 20/01/2026 09:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101F16 to rack ERI0102B05A.

Thank you for your understanding.
Posted on Nov 27, 2025 - 15:07 UTC

[ERI1][Dedicated Servers] - Rack E101F11 maintenance notification Jan `20`, `2026` `09:00`-`11:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 20/01/2026 09:00 UTC
End time : 20/01/2026 11:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101F11 to rack ERI0102B04A.

Thank you for your understanding.
Posted on Nov 27, 2025 - 15:10 UTC

[ERI1][Dedicated Servers] - Rack E101F10 maintenance notification Jan `20`, `2026` `13:00`-`15:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 20/01/2026 13:00 UTC
End time : 20/01/2026 15:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101F10 to rack ERI0102B05C.

Thank you for your understanding.
Posted on Nov 27, 2025 - 15:24 UTC

[ERI1][Dedicated Servers] - Rack E101F12 maintenance notification Jan `20`, `2026` `22:00` - Jan `21`, `2026` `00:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 20/01/2026 22:00 UTC
End time : 21/01/2026 00:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101F12 to rack ERI0102B05C.

Thank you for your understanding.
Posted on Nov 27, 2025 - 15:29 UTC

[ERI1][Dedicated Servers] - Rack E101F04 maintenance notification Jan `21`, `2026` `07:00`-`09:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 21/01/2026 07:00 UTC
End time : 21/01/2026 09:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101F04 to rack ERI0102B05A.

Thank you for your understanding.
Posted on Nov 27, 2025 - 15:32 UTC

[ERI1][Dedicated Servers] - Rack E101F04 maintenance notification Jan `21`, `2026` `09:00`-`11:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 21/01/2026 09:00 UTC
End time : 21/01/2026 11:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101F04 to rack ERI0102B05B.

Thank you for your understanding.
Posted on Nov 27, 2025 - 15:34 UTC

[ERI1][Dedicated Servers] - Rack E101F05 maintenance notification Jan `21`, `2026` `13:00`-`15:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 21/01/2026 13:00 UTC
End time : 21/01/2026 15:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101F05 to rack ERI0102B04B.

Thank you for your understanding.
Posted on Nov 27, 2025 - 15:07 UTC

[ERI1][Dedicated Servers] - Rack E101F09 maintenance notification Jan `21`, `2026` `22:00` - Jan `22`, `2026` `00:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 21/01/2026 22:00 UTC
End time : 22/01/2026 00:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101F09 to rack ERI0102B05C.

Thank you for your understanding.
Posted on Nov 27, 2025 - 15:03 UTC

[ERI1][Dedicated Servers] - Rack E101F03 maintenance notification Jan `22`, `2026` `07:00`-`09:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 22/01/2026 07:00 UTC
End time : 22/01/2026 09:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101F03 to rack ERI0102B05A.

Thank you for your understanding.
Posted on Nov 27, 2025 - 15:01 UTC

[ERI1][Dedicated Servers] - Rack E101F02 maintenance notification Jan `22`, `2026` `09:00`-`11:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 22/01/2026 09:00 UTC
End time : 22/01/2026 11:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101F02 to rack ERI0102B05B.

Thank you for your understanding.
Posted on Nov 27, 2025 - 14:58 UTC

[GRA2/RBX8][Dedicated Servers] - Multiple racks maintenance notification Jan `28`, `2026` `01:00`-`05:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer, affecting servers in racks G244B06, R804R09, G244A17, G263A12, G265B02, G243A09, G251A09, G253B08, G265B15 and R804R04.

Start time : 28/01/2026 01:00 UTC
End time : 28/01/2026 05:00 UTC
Service impact : vRack network will be temporarily unavailable up to 1 hour during the maintenance for servers in the specified racks.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Nov 25, 2025 - 01:16 UTC

[LIM1][Dedicated Servers] - Multiple racks maintenance notification Jan `28`, `2026` `05:00`-`16:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer, affecting servers in racks L122B06, L122B07, L122B08, L122B09 and L122B10.

Start time : 28/01/2026 05:00 UTC
End time : 28/01/2026 16:00 UTC
Service impact : Public networks will be temporarily unavailable during the maintenance.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Dec 04, 2025 - 21:22 UTC

[GRA2/RBX8][Dedicated Servers] - Multiple racks maintenance notification Jan `29`, `2026` `01:00`-`05:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer, affecting servers in racks G244B04, G251A10, G251B04, G253A01, G253B04, G253B05, G253B10, G262E01, G264A07 and R806L03

Start time : 29/01/2026 01:00 UTC
End time : 29/01/2026 05:00 UTC
Service impact : vRack network will be temporarily unavailable up to 1 hour during the maintenance for servers in the specified racks.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Nov 25, 2025 - 01:09 UTC

[GRA2/RBX8][Dedicated Servers] - Multiple racks maintenance notification Feb `3`, `2026` `01:00`-`05:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer, affecting servers in racks G263B03, G244B13, G244B14, G251A08, G244A11, G243A08, G253B06, G243A13, G262D02 and R803R09.

Start time : 03/02/2026 01:00 UTC
End time : 03/02/2026 05:00 UTC
Service impact : vRack network will be temporarily unavailable up to 1 hour during the maintenance for servers in the specified racks.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Nov 27, 2025 - 02:43 UTC

[GRA2/RBX8/RBX7/LIM1][Dedicated Servers] - Multiple racks maintenance notification Feb `4`, `2026` `01:00`-`05:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer, affecting servers in racks R806L05, G265A01, R715B02, R802L08, R802L03, R717B18, R802L11, R718A10, L114B21 and R717B17.

Start time : 04/02/2026 01:00 UTC
End time : 04/02/2026 05:00 UTC
Service impact : vRack network will be temporarily unavailable up to 1 hour during the maintenance for servers in the specified racks.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Nov 27, 2025 - 03:22 UTC

[GRA2/RBX7/RBX8][Dedicated Servers] - Multiple racks maintenance notification Feb `5`, `2026` `01:00`-`05:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer, affecting servers in racks R719A21,R715A11,R715A06,G262F03,R714B04,R803L02,R719A05,R715A01,R717A17 and R719A14.

Start time : 05/02/2026 01:00 UTC
End time : 05/02/2026 05:00 UTC
Service impact : vRack network will be temporarily unavailable up to 1 hour during the maintenance for servers in the specified racks.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Nov 27, 2025 - 01:38 UTC

[GRA2/RBX7/RBX8/LIM1][Dedicated Servers] - Multiple racks maintenance notification Feb `10`, `2026` `01:00`-`05:00` UTC

As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer, affecting servers in racks R715A10,L115A18,R714B05,R717A19,R713B08,R717B20,R719A20,R717A07,R804L02 and G243A06.

Start time : 10/02/2026 01:00 UTC
End time : 10/02/2026 05:00 UTC
Service impact : vRack network will be temporarily unavailable up to 1 hour during the maintenance for servers in the specified racks.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Nov 27, 2025 - 02:36 UTC

Past Incidents

Dec 5, 2025

[APAC][Dedicated Servers] - Rescue boot incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 05/12/2025 03:14 UTC
End time : 05/12/2025 07:30 UTC
Root Cause : The incident occurred due to an issue that arose during the maintenance operation.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 5, 08:24 UTC

Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The rescue boot is once again available for Sydney and Mumbai.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 5, 07:25 UTC

Identified - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Our teams appear to have identified the cause of this incident and are currently working to resolve it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 5, 06:52 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the APAC zone.

Here are some supplementary details :

Start time : 05/12/2025 03:14 UTC
Impacted Service(s) : Servers cannot boot to rescue at all. This incident does not affect prod servers.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 5, 03:53 UTC

Dec 4, 2025

[SGP1][Dedicated Servers] - Racks 050811/040924 maintenance notification

Completed - We would like to inform you that the maintenance on our cooling infrastructure is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Dec 4, 17:36 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 12:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer for some servers in racks 050811 and 040924.

Start time : 04/12/2025 12:00 UTC
End time : 04/12/2025 18:00 UTC
Service impact : During the maintenance, some servers in the specified racks will be temporarily unavailable.
Service improvement : As part of our continuous improvement policy, we will migrate servers in the room SGP1 to SGP2.

Thank you for your understanding.
Nov 13, 21:29 UTC

[RBX][Storage and Backups] - Backup Storage maintenance notification

Completed - The scheduled maintenance has been completed.
All the services are operational now.
Dec 4, 11:11 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 07:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our Backup Storage offer.

Start time : 04/12/2025 07:00 UTC
End time : 04/12/2025 11:00 UTC
Service impact : During the maintenance window, Backup Storage will be temporarily unavailable for approximately 30 minutes.
Service improvement : As part of our continuous improvement policy, maintenance will be performed on our Backup Storage offering to implement security and performance enhancements.

Thank you for your understanding.
Dec 2, 21:37 UTC

[RBX7][Dedicated Servers] - Rack R719A08 maintenance notification

Completed - The scheduled maintenance has been completed.
Dec 4, 03:32 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 03:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our vRack private network equipment.

Start time : 04/12/2025 03:00 UTC
End time : 04/12/2025 03:30 UTC
Service impact : The vRack private network will be unavailable during the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be performing maintenance on our network equipment in rack R719A08.

Thank you for your understanding.
Nov 20, 19:02 UTC

[BHS5][Dedicated Servers] - Rack T05D07 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 03/12/2025 23:27 UTC
End time : 04/12/2025 00:47 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 4, 00:47 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack T05D07.

Here are some supplementary details :

Start time : 03/12/2025 23:27 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access via the IPMI interface.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 3, 23:51 UTC

Dec 3, 2025

[BHS8][Dedicated Servers] - Multiple racks maintenance notification

Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Dec 3, 20:42 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer, affecting servers in racks BHS0807B03C, BHS0807B03B, BHS0807A04A, BHS0807A03C and BHS0807A03B.

Start time : 28/01/2026 11:00 UTC
End time : 28/01/2026 16:00 UTC
Service impact : Public networks will be temporarily unavailable during the maintenance.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Dec 2, 21:07 UTC

[RBX8][Dedicated Servers] - multiples racks incident notification

Resolved - We had an incident affecting our Dedicated Servers offer on the specific racks R808L10, R808L11 and R808L12 that is now resolved.

Here are some supplementary details :

Start time : 03/12/2025 20:00 UTC
End time : 03/12/2025 20:13 UTC
Impacted Service(s) : Servers in the specified racks were no longer able to access the vRack network.
Customers Impact : Customers were temporarily unable to access their servers on the specified racks.
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 3, 20:19 UTC

[LIM1][Dedicated Servers] - Multiple racks maintenance notification

Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Dec 3, 14:11 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer, affecting servers in racks L122B06, L122B07, L122B08, L122B09 and L122B10.

Start time : 07/01/2026 05:00 UTC
End time : 07/01/2026 16:00 UTC
Service impact : Public networks will be temporarily unavailable during the maintenance.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Dec 2, 16:15 UTC

Dec 2, 2025

[SGP1][Dedicated Servers] - Racks 050811/050812/040924 maintenance notification

Completed - The scheduled maintenance has been completed.
Dec 2, 15:28 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 12:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer for some servers in racks 050811, 050812 and 040924.

Start time : 02/12/2025 12:00 UTC
End time : 02/12/2025 18:00 UTC
Service impact : During the maintenance, some servers in the specified racks will be temporarily unavailable.
Service improvement : As part of our continuous improvement policy, we will migrate servers from SGP1 to SGP2.

Thank you for your understanding.
Nov 13, 21:24 UTC

[BHS4/BHS5][Dedicated Servers] - multiples racks incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 02/12/2025 13:39 UTC
End time : 02/12/2025 14:20 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 2, 15:12 UTC

Monitoring - Service has been fully restored since 02/12/2025 14:20 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 02/12/2025 13:39 UTC
Impacted Service(s) : Servers in the specified racks were no longer able to access the vRack network.
Customers Impact : Customers are temporarily unable to access their servers via vRack network located on the specified racks.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 2, 14:23 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks T05C36 - T05C37 - T05C38 - T05C39 - T05D22 - T05D23 - T05D24 - T05D25 - T05D26 - T05C37 - T04D32.

Here are some supplementary details :

Start time : 02/12/2025 13:39 UTC
Impacted Service(s) : Servers in the specified racks were no longer able to access the vRack network.
Customers Impact : Customers are temporarily unable to access their servers via vRack network located on the specified racks.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 2, 13:42 UTC

Dec 1, 2025

[RBX8][Dedicated Servers] - Rack R807L22 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 01/12/2025 15:49 UTC
End time : 01/12/2025 16:04 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 1, 16:09 UTC

Update - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack R807L22.

Here are some supplementary details :

Start time : 01/12/2025 15:49 UTC
Impacted Service(s) : All servers in the rack R807L22 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 1, 16:06 UTC

Investigating - We are currently experiencing an event affecting our Dedicated Servers offer.

Start time : 01/12/2025 15:49 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 1, 16:00 UTC

[GRA3][Dedicated Servers] - Rack GRA0313A04C incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 01/12/2025 13:18 UTC
End time : 01/12/2025 13:57 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 1, 14:05 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack GRA0313A04C.

Here are some supplementary details :

Start time : 01/12/2025 13:18 UTC
Impacted Service(s) : All servers in the rack GRA0313A04C are temporarily unavailable.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 1, 13:27 UTC

[RBX8][Dedicated Servers] - Rack R809R15 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 01/12/2025 00:48 UTC
End time : 01/12/2025 03:02 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 1, 03:03 UTC

Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : A significant number of servers are now operational.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 1, 02:01 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack R809R15.

Here are some supplementary details :

Start time : 01/12/2025 00:48 UTC
Impacted Service(s) : All servers in the rack R809R15 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Dec 1, 01:18 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack R809R15.

Here are some supplementary details :

Start time : 01/12/2025 00:48 UTC
Impacted Service(s) : All servers in the rack R809R15 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Dec 1, 01:10 UTC

[RBX4][Dedicated Servers] - Rack 50C17 maintenance notification

Completed - The scheduled maintenance has been completed.
Dec 1, 01:21 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 23:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure for rack 50C17.

Start time : 30/11/2025 23:00 UTC
End time : 01/12/2025 06:00 UTC
Service impact : Servers in rack 50C17 will be temporarily unavailable for a few minutes.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Nov 13, 21:11 UTC

Nov 30, 2025

[BHS6][Dedicated Servers] - Rack T06B09 incident notification

Resolved - We would like to inform you that the incident on the rack T06B09 has now been resolved.

Here is detail for this incident :
Start time : 30/11/2025 12:06 UTC
End time : 30/11/2025 13:52 UTC
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Nov 30, 14:04 UTC

Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Network equipment is believed to be the cause of this incident.
Ongoing Actions : Our teams are currently replacing it so that we can get the servers back to you as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 30, 12:39 UTC

Update - We are continuing to work on a fix for this issue.
Nov 30, 12:36 UTC

Identified - We are continuing to work on a fix for this issue.
Nov 30, 12:36 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack T06B09.

Here are some supplementary details :

Start time : 30/11/2025 12:06 UTC
Impacted Service(s) : Public network is temporarily unavailable for servers in rack T06B09.
Customers Impact : Customers are temporarily unable to access their servers via public network located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 30, 12:17 UTC

[LIM1][Dedicated Servers] - Rack L121B09 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 30/11/2025 03:49 UTC
End time : 30/11/2025 04:27 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 30, 04:34 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack L121B09.

Here are some supplementary details :

Start time : 30/11/2025 03:49 UTC
Impacted Service(s) : All servers in the rack L121B09 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 30, 04:12 UTC

[RBX3][Dedicated Servers] - Rack 46B22 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 30/11/2025 01:57 UTC
End time : 30/11/2025 02:54 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 30, 02:54 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack 46B22.

Here are some supplementary details :

Start time : 30/11/2025 01:57 UTC
Impacted Service(s) : All servers in the rack 46B22 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 30, 02:34 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack 46B22.

Here are some supplementary details :

Start time : 30/11/2025 01:57 UTC
Impacted Service(s) : All servers in the rack 46B22 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 30, 02:13 UTC

Nov 29, 2025

[RBX10][Dedicated Servers] - Rack RBX1003C03B incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 29/11/2025 08:35 UTC
End time : 29/11/2025 10:03 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 29, 10:09 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack RBX1003C03B.

Here are some supplementary details :

Start time : 29/11/2025 08:35 UTC
Impacted Service(s) : Some servers in the rack RBX1003C03B are temporarily unavailable.
Customers Impact : Some customers were temporarily unable to access and use their servers in the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 29, 09:21 UTC

Nov 28, 2025

[SBG3][Dedicated Servers] - Rack S331A07 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering in the rack S331A07 has been resolved.

Start time : 28/11/2025 12:35 UTC
End time : 28/11/2025 21:24 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 28, 21:27 UTC

Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : All servers in the rack S331A07 are temporarily unavailable since 28/11/2025 16:57 UTC.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 28, 17:13 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our Dedicated Servers offering in the rack S331A07.

Here is detail for this incident :
Start time : 28/11/2025 12:35 UTC
Impacted Service(s) : All servers in the rack S331A07 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Nov 28, 12:47 UTC

[BHS4/BHS5][Dedicated Servers] - Multiples racks incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offer has been resolved.

Start time : 28/11/2025 13:25 UTC
End time : 28/11/2025 13:50 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 28, 15:48 UTC

Monitoring - We were experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks T05C36 - T05C37 - T05C38 - T05C39 - T05D22 - T05D23 - T05D24 - T05D25 - T05D26 - T05C37 - T04D32

Service has been fully restored since 28/11/2025 13:50 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 28/11/2025 13:25 UTC
Impacted Service(s) : Servers in the specified racks were no longer able to access the vRack network.
Customers Impact : Customers were temporarily unable to access their servers via vRack network located on the specified racks between 28/11/2025 13:25 UTC and 28/11/2025 13:37 UTC and 28/11/2025 13:44 UTC to 28/11/2025 13:50 UTC.
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 28, 14:14 UTC

[RBX6][Dedicated Servers] - Racks 46D03 / 46D04 incident notification

Resolved - We would like to inform you that the incident on our Dedicated Servers offering has now been resolved.

Here is detail for this incident :
Start time : 28/11/2025 09:06 UTC
End time : 28/11/2025 10:13 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We thank you for your understanding and patience throughout this incident.
Nov 28, 10:24 UTC

Update - Please find below an update on the situation:

Start time : 28/11/2025 09:38 UTC
Impacted Service(s) : Some servers in the racks 46D03 and 46D04 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Nov 28, 09:54 UTC

Identified - We have determined the origin of the incident affecting our Dedicated Servers offering in the rack 46D03.

Here is detail for this incident :
Start time : 28/11/2025 09:06 UTC
Impacted Service(s) : Some servers in the rack 46D03 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Nov 28, 09:29 UTC

Nov 27, 2025

[SGP1][Dedicated Servers] - Room SGP1 maintenance notification

Completed - The scheduled maintenance has been completed.
Nov 27, 16:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 12:00 UTC

Update - This maintenance has been re-scheduled.
Below you can find new information about the operation.

As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer in the room SGP1.

This may temporarily affect availability.
Start time: 27/11/2025 12:00 UTC
End time: 27/11/2025 18:00 UTC
Service impact: During the maintenance window, some servers in room SGP1 will be temporarily unavailable.
Please note that impacted customers will be notified through a ticket.
Service improvement: As part of our continuous improvement policy, we will migrate servers in the room SGP1 to SGP2.

Thank you for your understanding.
Nov 10, 10:15 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer in the room SGP1.

This may temporarily affect availability.
Start time: 27/11/2025 13:00 UTC
End time: 27/11/2025 19:00 UTC
Service impact: During the maintenance window, some servers in room SGP1 will be temporarily unavailable.
Please note that impacted customers will be notified through a ticket.
Service improvement: As part of our continuous improvement policy, we will migrate servers in the room SGP1 to SGP2.

Thank you for your understanding.
Nov 7, 10:23 UTC

Nov 26, 2025

[BHS8][Dedicated Servers] - Rack BHS0807A04B/BHS0807A04C/BHS0807B04A/BHS0807B04B/BHS0807B04C maintenance notification

Completed - The scheduled maintenance has been completed.
All the services have been operational since 15:51 UTC.
Nov 26, 16:02 UTC

Update - We have new information regarding the maintenance that affected your service(s).

Below you can find the new information regarding the operation.

Maintenance on racks BHS0807A04B,BHS0807A04C,BHS0807B04A ,BHS0807B04B and BHS0807B04C is now complete. Our technical teams are carrying out last changes on some softwares.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 26, 15:28 UTC

Update - We have new information regarding the maintenance that affected your service(s).

Below you can find the new information regarding the operation.

Maintenance on racks BHS0807A04B,BHS0807A04C,BHS0807B04A and BHS0807B04B is now complete. Our technical teams are carrying out maintenance on the remaining racks.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 26, 13:47 UTC

Update - We have new information regarding the maintenance that affected your service(s).
The end time of the maintenance has changed.
Below you can find the new information regarding the operation.
End time : 26/11/2025 17:00 UTC
Maintenance on racks BHS0807A04B and BHS0807A04C is now complete. Our technical teams are carrying out maintenance on the remaining racks.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 26, 13:17 UTC

Update - Operations on this maintenance will take longer than expected.
Update will be posted when operations are done
Nov 26, 12:11 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 06:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 26/11/2025 06:00 UTC
End time : 26/11/2025 11:00 UTC
Service impact : During the maintenance servers located in racks BHS0807A04B, BHS0807A04C, BHS0807B04A, BHS0807B04B and BHS0807B04C will experience a loss of network connectivity for 1 hour.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipment on the specified racks.

Thank you for your understanding.
Oct 29, 05:37 UTC

[GLOBAL][Network] - LACP aggregation maintenance notification

Completed - The scheduled maintenance has been completed.
Nov 26, 15:39 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 08:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 25/11/2025 08:00 UTC
End time : 26/11/2025 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipment.
See the related documentation page for additional information: https://help.ovhcloud.com/csm/en-ie-dedicated-servers-improve-network-resilience?id=kb_article_view&sysparm_article=KB0073256

Thank you for your understanding.
Oct 28, 23:43 UTC

[BHS8][Dedicated Servers] - Rack BHS0807B03C/BHS0807B03B/BHS0807A04A/BHS0807A03C/BHS0807A03B maintenance notification.

Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Nov 26, 13:31 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 03/12/2025 06:00 UTC
End time : 03/12/2025 11:00 UTC
Service impact : During the maintenance servers located in racks BHS0807B03C, BHS0807B03B, BHS0807A04A, BHS0807A03C and BHS0807A03B will experience a loss of network connectivity for 1 hour.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipments on the specified racks.

Thank you for your understanding.
Oct 29, 05:32 UTC

Nov 25, 2025

[GLOBAL][Dedicated Servers] - Network maintenance notification

Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Nov 25, 18:34 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 13:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer.

Start time : 25/11/2025 13:30 UTC
End time : 25/11/2025 16:00 UTC
Service impact : None
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance for the API of our network infrastructure.

Thank you for your understanding.
Nov 4, 21:22 UTC

[RBX3][Dedicated Servers] - Racks 46C02 - 46C03 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering, which was causing temporary availability issue in the racks 46C02 - 46C03 has been resolved.

Start time : 25/11/2025 09:52 UTC
End time : 25/11/2025 16:37 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 25, 16:45 UTC

Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Most of servers are operational in rack 46C03.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 25, 15:24 UTC

Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : A significant number of servers are operational in rack 46C03.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 25, 12:45 UTC

Identified - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 25, 12:12 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the racks 46C02 - 46C03.

Here are some supplementary details :

Start time : 25/11/2025 09:52 UTC
Impacted Service(s) : Some servers in the racks 46C02 - 46C03 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified racks
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 25, 10:44 UTC

[RBX2][Dedicated Servers] - Racks 31A22/31A23 maintenance notification

Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Nov 25, 14:30 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer.

Start time : 26/11/2025 21:00 UTC
End time : 27/11/2025 06:00 UTC
Service impact : Servers in the specified racks will be temporarily unavailable up to 9 hours during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be moving servers in the specified racks from RBX2 to RBX7.

Thank you for your understanding.
Nov 5, 13:17 UTC

Nov 24, 2025

[SGP1][Dedicated Servers] - Racks 051012/050917A/050912 maintenance notification

Completed - The scheduled maintenance has been completed.
Nov 24, 18:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 12:00 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on servers located in racks 051012, 050917A and 050912.

Start time : 24/11/2025 12:00 UTC
End time : 24/11/2025 18:00 UTC
Service impact : Servers in the specified racks will be temporarily unavailable for up to 6 hours during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be moving servers in the specified racks from SGP1 to SGP2.

Thank you for your understanding.
Nov 4, 21:32 UTC

[GRA4][Dedicated Servers] - Racks GRA0401B03C/GRA0401D03A/GRA0401D03A/GRA0401D03C/GRA0401D03C/GRA0401E02A/GRA0401E02B/GRA0401E02C Incident Notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 24/11/2025 08:45 UTC
End time : 24/11/2025 17:48 UTC
Root Cause : This incident is caused by this maintenance : https://network.status-ovhcloud.com/incidents/2f8ykfmq28sm

We apologize for any inconvenience caused and appreciate your understanding.
Nov 24, 17:50 UTC

Update - The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update : New racks are impacted :

GRA0401B03C
GRA0401D03A
GRA0401D03A
GRA0401D03C
GRA0401D03C
GRA0401E02A
GRA0401E02B
GRA0401E02C

As soon as the situation evolves or the incident is resolved, we will keep you informed.
Nov 24, 14:01 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer in the specific rack GRA0401C01A
Here are some supplementary details :

Start time : 24/11/2025 08:45 UTC
Impacted Service(s) : Some servers in the rack GRA0401C01A are temporarily unavailable.
Customers Impact : Some customers cannot access their servers in this specific rack.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 24, 13:24 UTC

Investigating - We are currently experiencing an event affecting our Dedicated Servers offer in the specific rack GRA0401C01A.

Start time : 24/11/2025 08:45 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 24, 13:20 UTC

[GRA4][Dedicated Servers] - Rack GRA0406C02C incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offer on rack GRA0406C02C has been resolved.

Start time : 24/11/2025 01:38 UTC
End time : 24/11/2025 01:46 UTC
Root cause :This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 24, 05:40 UTC

Monitoring - Service has been fully restored since 24/11/2025 01:46 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 24/11/2025 01:38 UTC
Impacted Service(s) : Servers in the rack GRA0406C02C were temporarily unavailable.
Customers Impact : Customers were temporarily unable to access and use their servers in the specified rack.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 24, 01:52 UTC

Nov 23, 2025

[RBX2][Dedicated Servers] - Rack 21B12 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers on rack 21B12 has been resolved.

Start time : 23/11/2025 21:00 UTC
End time : 23/11/2025 21:20 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 23, 21:28 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack 21B12.

Here are some supplementary details :

Start time : 23/11/2025 21:00 UTC
Impacted Service(s) : All servers in the rack 21B12 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their servers in the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 23, 21:14 UTC

[RBX4][Dedicated Servers] - Rack 53D17 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 23/11/2025 16:30 UTC
End time : 23/11/2025 17:46 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 23, 17:46 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack 53D17.

Here are some supplementary details :

Start time : 23/11/2025 16:30 UTC
Impacted Service(s) : All servers in the rack 53D17 are temporarily unavailable.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 23, 17:18 UTC

[RBX6][Dedicated Servers] - Rack 46J17 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering in the rack 46J17 has been resolved.

Start time : 23/11/2025 04:43 UTC
End time : 23/11/2025 06:51 UTC
Root Cause : This incident is caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 23, 06:54 UTC

Update - The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding
Nov 23, 06:28 UTC

Identified - We have determined the origin of the incident affecting our Dedicated Servers offering in the rack 46J17.

Here is detail for this incident :
Start time : 23/11/2025 04:43 UTC
Impacted Service(s) : All Servers in the rack 46J17 are no longer able to access the public network.
Customers Impact : Customers are temporarily unable to access their servers via public network located on the specified rack.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Nov 23, 04:55 UTC

[GRA1][Dedicated Servers] - Rack G105A11 incident notification

Resolved - We would like to inform you that the incident on the rack G105A11 has now been resolved.

Here is detail for this incident :
Start time : 22/11/2025 23:26 UTC
End time : 23/11/2025 00:01 UTC
Root Cause : This incident was caused by a cooling system issue.

We thank you for your understanding and patience throughout this incident.
Nov 23, 00:15 UTC

Identified - We have determined the origin of the incident affecting our Dedicated Servers offering in the rack G105A11.

Here is detail for this incident :
Start time : 22/11/2025 23:26 UTC
Impacted Service(s) : Some servers in the rack G105A11 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Nov 22, 23:37 UTC

Nov 22, 2025

[RBX2][Dedicated Servers] - Rack 23A23 incident notification

Resolved - We would like to inform you that the incident on the rack 23A23 has now been resolved.

Here is detail for this incident :
Start time : 22/11/2025 20:14 UTC
End time : 22/11/2025 22:56 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We thank you for your understanding and patience throughout this incident.
Nov 22, 23:00 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack.

Here are some supplementary details :

Start time : 22/11/2025 21:08 UTC
Impacted Service(s) : All servers in the rack 23A23 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their servers in the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 22, 21:10 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack 23A23.

Here are some supplementary details :

Start time : 22/11/2025 20:14 UTC
Impacted Service(s) : All servers in the rack 23A23 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their servers in the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 22, 20:32 UTC

[RBX4][Dedicated Servers] - Rack 54A07 incident notification

Resolved - We would like to inform you that the incident on the rack 54A07 has now been resolved.

Here is detail for this incident :
Start time : 22/11/2025 20:00 UTC
End time : 22/11/2025 21:32 UTC
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Nov 22, 21:53 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack.

Here are some supplementary details :

Start time : 22/11/2025 20:00 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the public network.
Customers Impact : Customers are temporarily unable to access and use their servers through public network
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 22, 20:48 UTC

[RBX4][Dedicated Servers] - Multiple racks incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers in multiple racks in RBX4 has been resolved.

Start time : 22/11/2025 16:01 UTC
End time : 22/11/2025 16:41 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 22, 16:46 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary functionality issue in the racks 56C02, 56C03, 56C04, 56C05, 56C07 56C08, 56C09, 56C10, 56C11, 56C12, 56C13, 56C14, 56C15 and 56C16.

Here are some supplementary details :

Start time : 22/11/2025 16:01 UTC
Impacted Service(s) : vRack network is temporarily unavailable for servers in the specified racks.
Customers Impact : Customers are temporarily unable to access and use their servers through vRack network.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 22, 16:24 UTC

[GRA4][Dedicated Servers] - Rack GRA0406C02B maintenance notification

Completed - The current maintenance has been canceled and she will be rescheduled later.
Nov 22, 11:26 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our network equipment in the rack GRA0406C02B.

Start time : 02/12/2025 03:00 UTC
End time : 02/12/2025 04:00 UTC
Service impact : During the maintenance window, customers with LACP enabled will experience temporary bandwidth perturbation on their public and private networks.
Service improvement : As part of our continuous improvement policy, we will be carrying out maintenance on our network equipment.

Thank you for your understanding.
Nov 7, 11:50 UTC

[RBX4][Dedicated Servers] - Rack 55D05 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 22/11/2025 10:41 UTC
End time : 22/11/2025 10:57 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 22, 10:57 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack 55D05.

Here are some supplementary details :

Start time : 22/11/2025 10:41 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the public network.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 22, 10:55 UTC

[RBX2][Dedicated Servers] - Rack 22B07 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 22/11/2025 06:17 UTC
End time : 22/11/2025 07:38 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 22, 07:51 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack 22B07.

Here are some supplementary details :

Start time : 22/11/2025 06:17 UTC
Impacted Service(s) : All servers in the rack 22B07 are temporarily unavailable.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Nov 22, 06:42 UTC

[RBX2][Dedicated Servers] - Rack 24B02 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 22/11/2025 06:08 UTC
End time : 22/11/2025 07:32 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 22, 07:50 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack 24B02.

Here are some supplementary details :

Start time : 22/11/2025 06:08 UTC
Impacted Service(s) : All servers in the rack 24B02 are temporarily unavailable.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Nov 22, 06:21 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack 24B02.

Here are some supplementary details :
Start time : 22/11/2025 06:08 UTC
Impacted Service(s) : All servers in the rack 24B02 are temporarily unavailable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.
Nov 22, 06:17 UTC

[RBX2][Dedicated Servers] - Rack 23A01 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 22/11/2025 04:42 UTC
End time : 22/11/2025 07:00 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 22, 07:28 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack 23A01.

Here are some supplementary details :

Start time : 22/11/2025 04:42 UTC
Impacted Service(s) : All servers in the rack 23A01 are temporarily unavailable.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Nov 22, 05:23 UTC

[RBX2][Dedicated Servers] - Row 31A & 34A Maintenance notification

Completed - The scheduled maintenance has been completed.
Nov 22, 03:26 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 21:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer.

Start time : 21/11/2025 21:00 UTC
End time : 22/11/2025 06:00 UTC
Service impact : The few customers affected by this maintenance have already been individually contacted and informed of its impact.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Dedicated Servers infrastructure.

Thank you for your understanding.
Oct 29, 08:03 UTC

Nov 21, 2025

[RBX3][Dedicated Servers] - Rack 42E17 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers on rack 42E17 has been resolved.

Start time : 21/11/2025 18:28 UTC
End time : 21/11/2025 19:23 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 21, 19:24 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack.

Here are some supplementary details :

Start time : 21/11/2025 18:28 UTC
Impacted Service(s) : Some servers in the rack 42E17 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access and use their servers located in the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 21, 18:58 UTC

[SBG5][Cooling System] - Rack SBG0505B09B maintenance notification

Completed - The scheduled maintenance has been completed.
Nov 21, 15:04 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 08:06 UTC

Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 21/11/2025 07:45 UTC
End time : 21/11/2025 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Nov 21, 08:05 UTC

[SBG5][Cooling System] - Rack SBG0505B04A maintenance notification

Completed - The scheduled maintenance has been completed.
Nov 21, 15:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 08:05 UTC

[WAW1][Dedicated Servers] - Rack W01A02 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers on rack W01A02 has been resolved.

Start time : 21/11/2025 09:54 UTC
End time : 21/11/2025 12:31 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 21, 13:15 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack W01A02.

Here are some supplementary details :

Start time : 21/11/2025 09:54 UTC
Impacted Service(s) : All servers in the rack W01A02 are temporarily unavailable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 21, 10:16 UTC

[BHS1][Dedicated Servers] - Rack T01C62 incident notification

Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 21/11/2025 07:47 UTC
End time : 21/11/2025 11:08 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 21, 11:28 UTC

Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack T01C62.

Here are some supplementary details :

Start time : 21/11/2025 07:47 UTC
Impacted Service(s) : Some servers in the rack T01C62 are temporarily unavailable.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Nov 21, 08:18 UTC

Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack T01C62.

Here are some supplementary details :

Start time : 21/11/2025 07:47 UTC
Impacted Service(s) : Some servers in the rack T01C62 are temporarily unavailable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Nov 21, 07:54 UTC

[RBX3][Dedicated Servers] - Rack 46J13 incident notification

Resolved - We had an incident on Dedicated Servers offer which has now been resolved.

Here are some supplementary details :

Start time : 21/11/2025 04:45 UTC
End time : 21/11/2025 05:14 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the public network.
Root Cause : This incident was caused by a hardware issue.

We thank you for your understanding and patience throughout this incident.
Nov 21, 05:23 UTC

About This Site

Scheduled Maintenance

[GRA3][Dedicated Servers] - Room GRA0327A Dec 10, 2025 06:00-11:00 UTC

[RBX2/7][Dedicated Servers] - Multiple servers maintenance notification Dec 15, 2025 21:00 - Dec 16, 2025 06:00 UTC

[GRA1][Dedicated Servers] - Room G132 maintenance notification Dec 16, 2025 00:30-03:30 UTC

[RBX2][Dedicated Servers] - Racks 31A19/31A20/31A21 maintenance notification Dec 16, 2025 21:00 - Dec 17, 2025 06:00 UTC

[GRA1][Dedicated Servers] - Rooms G108 / G118 maintenance notification Dec 17, 2025 00:30-03:30 UTC

[GRA4][Dedicated Servers] - Rack GRA0406C02B maintenance notification Jan 4, 2026 23:00 - Jan 5, 2026 00:00 UTC

[LIM1][Dedicated Servers] - Rack L122B01/L122B02/L122B03/L122B04/L122B05 maintenance notification. Jan 6, 2026 05:00-16:00 UTC

[ERI1][Dedicated Servers] - Rack E101E21 maintenance notification Jan 8, 2026 08:00-10:00 UTC

[BHS8][Dedicated Servers] - Multiple racks maintenance notification Jan 8, 2026 11:00-16:00 UTC

[ERI1][Dedicated Servers] - Rack E101E20 maintenance notification Jan 19, 2026 07:00-09:00 UTC

[ERI1][Dedicated Servers] - Rack E101E19 maintenance notification Jan 19, 2026 09:00-11:00 UTC

[ERI1][Dedicated Servers] - Rack E101E18 maintenance notification Jan 19, 2026 13:00-15:00 UTC

[ERI1][Dedicated Servers] - Rack E101E17 maintenance notification Jan 19, 2026 22:00 - Jan 20, 2026 00:00 UTC

[ERI1][Dedicated Servers] - Rack E101F16 maintenance notification Jan 20, 2026 07:00-09:00 UTC

[ERI1][Dedicated Servers] - Rack E101F11 maintenance notification Jan 20, 2026 09:00-11:00 UTC

[ERI1][Dedicated Servers] - Rack E101F10 maintenance notification Jan 20, 2026 13:00-15:00 UTC

[ERI1][Dedicated Servers] - Rack E101F12 maintenance notification Jan 20, 2026 22:00 - Jan 21, 2026 00:00 UTC

[ERI1][Dedicated Servers] - Rack E101F04 maintenance notification Jan 21, 2026 07:00-09:00 UTC

[ERI1][Dedicated Servers] - Rack E101F04 maintenance notification Jan 21, 2026 09:00-11:00 UTC

[ERI1][Dedicated Servers] - Rack E101F05 maintenance notification Jan 21, 2026 13:00-15:00 UTC

[ERI1][Dedicated Servers] - Rack E101F09 maintenance notification Jan 21, 2026 22:00 - Jan 22, 2026 00:00 UTC

[ERI1][Dedicated Servers] - Rack E101F03 maintenance notification Jan 22, 2026 07:00-09:00 UTC

[ERI1][Dedicated Servers] - Rack E101F02 maintenance notification Jan 22, 2026 09:00-11:00 UTC

[GRA2/RBX8][Dedicated Servers] - Multiple racks maintenance notification Jan 28, 2026 01:00-05:00 UTC

[LIM1][Dedicated Servers] - Multiple racks maintenance notification Jan 28, 2026 05:00-16:00 UTC

[GRA2/RBX8][Dedicated Servers] - Multiple racks maintenance notification Jan 29, 2026 01:00-05:00 UTC

[GRA2/RBX8][Dedicated Servers] - Multiple racks maintenance notification Feb 3, 2026 01:00-05:00 UTC

[GRA2/RBX8/RBX7/LIM1][Dedicated Servers] - Multiple racks maintenance notification Feb 4, 2026 01:00-05:00 UTC

[GRA2/RBX7/RBX8][Dedicated Servers] - Multiple racks maintenance notification Feb 5, 2026 01:00-05:00 UTC

[GRA2/RBX7/RBX8/LIM1][Dedicated Servers] - Multiple racks maintenance notification Feb 10, 2026 01:00-05:00 UTC

Past Incidents

[GRA3][Dedicated Servers] - Room GRA0327A Dec `10`, `2025` `06:00`-`11:00` UTC

[RBX2/7][Dedicated Servers] - Multiple servers maintenance notification Dec `15`, `2025` `21:00` - Dec `16`, `2025` `06:00` UTC

[GRA1][Dedicated Servers] - Room G132 maintenance notification Dec `16`, `2025` `00:30`-`03:30` UTC

[RBX2][Dedicated Servers] - Racks 31A19/31A20/31A21 maintenance notification Dec `16`, `2025` `21:00` - Dec `17`, `2025` `06:00` UTC

[GRA1][Dedicated Servers] - Rooms G108 / G118 maintenance notification Dec `17`, `2025` `00:30`-`03:30` UTC

[GRA4][Dedicated Servers] - Rack GRA0406C02B maintenance notification Jan `4`, `2026` `23:00` - Jan `5`, `2026` `00:00` UTC

[LIM1][Dedicated Servers] - Rack L122B01/L122B02/L122B03/L122B04/L122B05 maintenance notification. Jan `6`, `2026` `05:00`-`16:00` UTC

[ERI1][Dedicated Servers] - Rack E101E21 maintenance notification Jan `8`, `2026` `08:00`-`10:00` UTC

[BHS8][Dedicated Servers] - Multiple racks maintenance notification Jan `8`, `2026` `11:00`-`16:00` UTC

[ERI1][Dedicated Servers] - Rack E101E20 maintenance notification Jan `19`, `2026` `07:00`-`09:00` UTC

[ERI1][Dedicated Servers] - Rack E101E19 maintenance notification Jan `19`, `2026` `09:00`-`11:00` UTC

[ERI1][Dedicated Servers] - Rack E101E18 maintenance notification Jan `19`, `2026` `13:00`-`15:00` UTC

[ERI1][Dedicated Servers] - Rack E101E17 maintenance notification Jan `19`, `2026` `22:00` - Jan `20`, `2026` `00:00` UTC

[ERI1][Dedicated Servers] - Rack E101F16 maintenance notification Jan `20`, `2026` `07:00`-`09:00` UTC

[ERI1][Dedicated Servers] - Rack E101F11 maintenance notification Jan `20`, `2026` `09:00`-`11:00` UTC

[ERI1][Dedicated Servers] - Rack E101F10 maintenance notification Jan `20`, `2026` `13:00`-`15:00` UTC

[ERI1][Dedicated Servers] - Rack E101F12 maintenance notification Jan `20`, `2026` `22:00` - Jan `21`, `2026` `00:00` UTC

[ERI1][Dedicated Servers] - Rack E101F04 maintenance notification Jan `21`, `2026` `07:00`-`09:00` UTC

[ERI1][Dedicated Servers] - Rack E101F04 maintenance notification Jan `21`, `2026` `09:00`-`11:00` UTC

[ERI1][Dedicated Servers] - Rack E101F05 maintenance notification Jan `21`, `2026` `13:00`-`15:00` UTC

[ERI1][Dedicated Servers] - Rack E101F09 maintenance notification Jan `21`, `2026` `22:00` - Jan `22`, `2026` `00:00` UTC

[ERI1][Dedicated Servers] - Rack E101F03 maintenance notification Jan `22`, `2026` `07:00`-`09:00` UTC

[ERI1][Dedicated Servers] - Rack E101F02 maintenance notification Jan `22`, `2026` `09:00`-`11:00` UTC

[GRA2/RBX8][Dedicated Servers] - Multiple racks maintenance notification Jan `28`, `2026` `01:00`-`05:00` UTC

[LIM1][Dedicated Servers] - Multiple racks maintenance notification Jan `28`, `2026` `05:00`-`16:00` UTC

[GRA2/RBX8][Dedicated Servers] - Multiple racks maintenance notification Jan `29`, `2026` `01:00`-`05:00` UTC

[GRA2/RBX8][Dedicated Servers] - Multiple racks maintenance notification Feb `3`, `2026` `01:00`-`05:00` UTC

[GRA2/RBX8/RBX7/LIM1][Dedicated Servers] - Multiple racks maintenance notification Feb `4`, `2026` `01:00`-`05:00` UTC

[GRA2/RBX7/RBX8][Dedicated Servers] - Multiple racks maintenance notification Feb `5`, `2026` `01:00`-`05:00` UTC

[GRA2/RBX7/RBX8/LIM1][Dedicated Servers] - Multiple racks maintenance notification Feb `10`, `2026` `01:00`-`05:00` UTC