OVH.com logo
OVHcloud Bare Metal Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[GRA1][Dedicated Servers] - Racks G116A20 Incident Notification
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the racks G116A20.

Here are some supplementary details :

Start time : 21/07/2026 15:47 UTC
Impacted Service(s) : All servers in the racks G116A20 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 21, 2026 - 16:07 UTC

About This Site

Welcome to the Bare Metal Cloud status page for real-time information on system performance and availability.

Dedicated Servers || Additional services Operational
BHS Operational
ERI Operational
GRA Operational
LIM Operational
YNM Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
WAW Operational
YYZ Operational
Dedicated Servers || Delivery Operational
Zone Europe Operational
Zone APAC Operational
Zone Canada Operational
Dedicated Servers || Global Infrastructure Operational
BHS Operational
ERI Operational
GRA Operational
LIM Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
WAW Operational
YNM Operational
YYZ Operational
CCH Operational
MR9 Operational
Dedicated Servers || Operating System Operational
Zone Europe Operational
Zone APAC Operational
Zone Canada Operational
Dedicated Servers || Network Operational
BHS Operational
CCH Operational
ERI Operational
GRA Operational
IEB Operational
LIM Operational
MR9 Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
WAW Operational
YNM Operational
YYZ Operational
US-EAST-VA Operational
US-WEST-OR Operational
US-WEST-LZ-SEA Operational
DNS || DNS Secondary Operational
ns-kimsufi Operational
sdns1 Operational
sdns2 Operational
sdns1-ca Operational
sdns2-ca Operational
Identity, Security & Operations || Key Management Service Operational
EU-WEST-GRA Operational
EU-WEST-LIM Operational
EU-SOUTH-MIL Operational
EU-WEST-PAR Operational
EU-WEST-RBX Operational
EU-WEST-SBG Operational
AP-SOUTH-MUM Operational
AP-SOUTHEAST-SGP Operational
AP-SOUTHEAST-SYD Operational
CA-EAST-BHS Operational
CA-EAST-TOR Operational
EU-WEST-ERI Operational
EU-CENTRAL-WAW Operational
Identity, Security & Operations || Logs Data Platform Operational
GRA Operational
BHS Operational
Licensing || All Services Operational
Zone Europe Operational
Zone APAC Operational
Zone Canada Operational
Managed Services || Cloud Databases GRA Operational
sql007 Operational
Managed Services || Enterprise Cloud Databases Operational
RBX Operational
GRA Operational
BHS Operational
Managed Services || Load Balancer Operational
GRA Operational
BHS Operational
RBX Operational
SBG Operational
YYZ Operational
SYD Operational
Managed Services || Managed Baremetal Operational
Compute Operational
Network Operational
Storage Operational
Management Operational
Delivery Operational
Storage and Backups || Backup Storage Operational
RBX Operational
BHS Operational
Storage and Backups || Block Storage Operational
BHS Operational
SBG6 Operational
UK1 Operational
DE1 Operational
GRA Operational
Storage and Backups || Cloud Disk Array Operational
GRA Operational
SBG Operational
BHS Operational
Storage and Backups || Enterprise File Storage Operational
BHS Operational
GRA Operational
LIM Operational
RBX Operational
SBG Operational
Storage and Backups || NAS HA Operational
RBX Operational
SBG Operational
BHS Operational
LIM Operational
Virtual Private Servers || Additional services Operational
EU-WEST-ERI Operational
EU-WEST-GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
UK2 Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
US-EAST-VA Operational
US-WEST-LZ-PAO Operational
US-WEST-OR Operational
YNM Operational
MIL Operational
EU-WEST-LZ-MRS Operational
Virtual Private Servers || Delivery Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
UK2 Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
US-WEST-LZ-PAO Operational
US-WEST-OR Operational
US-EAST-VA Operational
YNM Operational
MIL Operational
EU-WEST-LZ-MRS Operational
Virtual Private Servers || Global Infrastructure Operational
AP-SOUTH-MUM Operational
BHS Operational
ERI Operational
EU-SOUTH-MIL Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
SGP Operational
SYD Operational
US-EAST-VA Operational
US-WEST-OR Operational
UK2 Operational
YNM Operational
EU-WEST-LZ-BRU Operational
EU-WEST-LZ-MAD Operational
EU-WEST-LZ-MRS Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
US-WEST-LZ-PAO Operational
US-WEST-LZ-SEA Operational
Virtual Private Servers || Network Operational
BHS Operational
ERI Operational
GRA Operational
LIM Operational
SBG Operational
SGP Operational
SYD Operational
UK2 Operational
WAW Operational
MIL Operational
YNM Operational
EU-WEST-LZ-MRS Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
US-EAST-VA Operational
US-WEST-LZ-PAO Operational
US-WEST-OR Operational
Virtual Private Servers || Operating System Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
EU-WEST-LZ-MRS Operational
SGP Operational
SYD Operational
UK2 Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
US-EAST-VA Operational
US-WEST-LZ-PAO Operational
US-WEST-OR Operational
YNM Operational
MIL Operational
MIL Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[SGP1][Dedicated Servers] - Rack 040620B maintenance notification Jul 27, 2026 01:00-02:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack 040620B.

Start time : 27/07/2026 01:00 UTC
End time : 27/07/2026 02:00 UTC
Service impact : vRack network will be temporarily unavailable during the maintenance for servers in the rack 040620B.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Jul 15, 2026 - 23:59 UTC

[GRA3][Cooling System] - Rack GRA0326B03C maintenance notification Jul 27, 2026 06:00-13:00 UTC

As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 27/07/2026 06:00 UTC
End time : 27/07/2026 13:00 UTC
Service impact : During this maintenance, the servers in the affected rack will be gracefully shut down beforehand. Customers hosted on these servers should expect a planned service interruption for the duration of the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jun 25, 2026 - 18:15 UTC

[GRA4][Cooling System] - Rack GRA0404A02B maintenance notification Jul 27, 2026 06:00-14:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 27/07/2026 06:00 UTC
End time : 27/07/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 23, 2026 - 12:45 UTC

[GRA4][Cooling System] - Rack GRA0404A02A maintenance notification Jul 27, 2026 06:00-14:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 27/07/2026 06:00 UTC
End time : 27/07/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 23, 2026 - 12:42 UTC

[GRA4][Dedicated Servers] - Rack GRA0401B04B maintenance notification Jul 28, 2026 05:30-14:30 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 28/07/2026 05:30 UTC
End time : 28/07/2026 14:30 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Posted on Jul 24, 2026 - 19:45 UTC

[GRA4][Dedicated Servers] - Rack GRA0401B02B maintenance notification Jul 28, 2026 05:30-14:30 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 28/07/2026 05:30 UTC
End time : 28/07/2026 14:30 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Posted on Jul 24, 2026 - 19:43 UTC

[GRA4][Dedicated Servers] - Rack GRA0401E03C maintenance notification Jul 28, 2026 05:30-14:30 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 28/07/2026 05:30 UTC
End time : 28/07/2026 14:30 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Posted on Jul 24, 2026 - 19:29 UTC

[GRA4][Dedicated Servers] - Rack GRA0401A01B maintenance notification Jul 28, 2026 05:30-14:30 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 28/07/2026 05:30 UTC
End time : 28/07/2026 14:30 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Posted on Jul 24, 2026 - 19:41 UTC

[BHS1][Dedicated Servers] - Multiple Racks Migration Notification Aug 4, 2026 02:00-10:00 UTC

As part of our continuous improvement plan, we will be carrying out a migration in multiple racks.

List of concerned racks :
- T06E27
- T06D36
- T06D14
- T05E01
- T05C09
- T05B10
- T05B12
- T05B09
- T05B06
- T05B03
- T05A18

Start time : 04/08/2026 02:00 UTC
End time : 04/08/2026 10:00 UTC
Service impact : Some servers in specified racks will be unavailable during maintenance for 8 hours.
Service improvement : As part of our continuous improvement policy, we will be doing a migration on our infrastructure.

Thank you for your understanding.
Posted on Jul 23, 2026 - 10:22 UTC

[GRA1][Dedicated Servers] - Rack G128B03 maintenance notification Aug 6, 2026 02:00-03:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack G128B03.

Start time : 06/08/2026 02:00 UTC
End time : 06/08/2026 03:00 UTC
Service impact : vRack network will be temporarily unavailable during the maintenance for servers in rack G128B03.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Jul 22, 2026 - 12:15 UTC

[BHS8][Dedicated Servers] - Rack BHS0817B02A maintenance notification Aug 6, 2026 05:00-05:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack BHS0817B02A.

Start time : 06/08/2026 05:00 UTC
End time : 06/08/2026 05:30 UTC
Service impact : If LACP is enabled, temporary bandwidth perturbations may be observed on both the public and private networks.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Jul 15, 2026 - 07:32 UTC

[GRA1][Dedicated Servers] - Multiple racks maintenance notification Aug 11, 2026 07:00-10:10 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in racks G124B07, G124B14, G124B19, G124B21, G125B02, G125B03, G125B18, G125B21 and G125B22.

Start time : 11/08/2026 07:00 UTC
End time : 11/08/2026 10:10 UTC

List of concerned racks:
- Rack G124B07
- Rack G124B14
- Rack G124B19
- Rack G124B21
- Rack G125B02
- Rack G125B03
- Rack G125B18
- Rack G125B21
- Rack G125B22

Service impact : Public networks will be temporarily unavailable for 30 seconds during the maintenance for servers located in the specified racks.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.
Posted on Jul 03, 2026 - 07:07 UTC

[SYD2][Dedicated Servers] - Row S2-5X-01 maintenance notification Aug 26, 2026 21:00 - Aug 27, 2026 07:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in row S2-5X-01.

Start time : 26/08/2026 21:00 UTC
End time : 27/08/2026 07:00 UTC
Service impact : Public network will be temporarily unavailable during the maintenance for servers in racks S2-5X-01-08A, S2-5X-01-04A and S2-5X-01-04B.
IPMI network will be temporarily unavailable during the maintenance for servers in racks S2-5X-01-04B, S2-5X-01-05B, S2-5X-01-06B, S2-5X-01-07B, S2-5X-01-08B and S2-5X-01-09B.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Posted on Jul 23, 2026 - 13:15 UTC
Jul 24, 2026
[BHS8][Dedicated Servers] - Rack BHS0809A04A Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 24/07/2026 16:32 UTC
End time : 24/07/2026 19:00 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 24, 19:08 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack BHS0809A04A.

Here are some supplementary details :

Start time : 24/07/2026 16:32 UTC
Impacted Service(s) : Servers in the rack BHS0809A04A are no longer able to access the vRack network.
Customers Impact : Customers are temporarily unable to access their servers via vRack network located on the specified rack.
Root Cause : This incident was caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 24, 18:35 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack BHS0809A04A.

Here are some supplementary details :

Start time : 24/07/2026 16:32 UTC
Impacted Service(s) : Servers in the rack BHS0809A04A are no longer able to access the vRack network.
Customers Impact : Customers are temporarily unable to access their servers via vRack network located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 24, 16:58 UTC
[GRA1][Dedicated Servers] - Rack G107A13 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 24/07/2026 11:59 UTC
End time : 24/07/2026 16:00 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 24, 16:10 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack G107A13.

Here are some supplementary details :

Start time : 24/07/2026 11:59 UTC
Impacted Service(s) : Some servers in the rack G107A13 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : Most servers are back online. Our teams are working to restore full service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 24, 15:09 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in Rack G107A13.

Here are some supplementary details :

Start time : 24/07/2026 11:59 UTC
Impacted Service(s) : Some servers in the Rack G107A13 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 24, 12:17 UTC
[GRA3][Dedicated Servers] - Rack GRA0327A04A Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 24/07/2026 10:53 UTC
End time : 24/07/2026 11:58 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 24, 12:10 UTC
Identified - We have determined the origin of the issue affecting our Dedicated Servers offer in Rack GRA0327A04A.

Here are some supplementary details :

Start time : 24/07/2026 10:53 UTC
Impacted Service(s) : All servers in the Rack GRA0327A04A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 24, 11:47 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in Rack GRA0327A04A.

Here are some supplementary details :

Start time : 24/07/2026 10:53 UTC
Impacted Service(s) : All servers in the Rack GRA0327A04A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 24, 11:01 UTC
Jul 23, 2026
[BHS8][Cooling System] - Racks BHS0801B02A / BHS0801B02B maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 23, 20:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 12:31 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 23/07/2026 11:00 UTC
End time : 23/07/2026 19:30 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 23, 12:29 UTC
[BHS8][Cooling System] - Racks BHS0801B01B / BHS0801B01A maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 23, 20:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 12:30 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 23/07/2026 11:00 UTC
End time : 23/07/2026 16:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 23, 12:25 UTC
[RBX4][Dedicated Servers] - Rack 56A12 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 23/07/2026 16:53 UTC
End time : 23/07/2026 17:52 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 23, 18:53 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack 56A12.

Here are some supplementary details :

Start time : 23/07/2026 16:53 UTC
Impacted Service(s) : Some servers in the rack 56A12 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 23, 17:44 UTC
[GRA4][Cooling System] - Rack GRA0404A01B Maintenance Notification
Completed - The scheduled maintenance has been completed.
Jul 23, 14:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 06:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in Rack GRA0404A01B.

Start time : 23/07/2026 06:00 UTC
End time : 23/07/2026 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 13, 11:51 UTC
[WAW1][Dedicated Servers] - Rack W17A20 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering on rack W17A20 has been resolved.

Start time : 23/07/2026 00:10 UTC
End time : 23/07/2026 00:50 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 23, 01:34 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary issue in the rack W17A20.

Here are some supplementary details :

Start time : 23/07/2026 00:10 UTC
Impacted Service(s) : All servers in the rack W17A20 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 23, 00:20 UTC
Jul 22, 2026
[GRA4][Cooling System] - Rack GRA0404A01A Maintenance Notification
Completed - We would like to inform you that the maintenance on our cooling infrastructure is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Jul 22, 18:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 06:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in Rack GRA0404A01A.

Start time : 22/07/2026 06:00 UTC
End time : 22/07/2026 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 13, 08:16 UTC
[RBX7][Dedicated Servers] - Rack R715B11 Incident Notification
Resolved - We had an incident on Dedicated Servers offer which has now been resolved.

Here are some supplementary details :

Start time : 22/07/2026 11:40 UTC
End time : 22/07/2026 12:09 UTC
Impacted Service(s) : Some servers in the rack R715B11 were temporarily unavailable.
Customers Impact : Some customers were temporarily unable to access their servers located on the specified rack.
Root Cause : This incident was caused by an electrical equipment issue.

We thank you for your understanding and patience throughout this incident.
Jul 22, 12:26 UTC
[RBX8][Dedicated Servers] - Rack R805R05 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 22/07/2026 09:41 UTC
End time : 22/07/2026 11:38 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 22, 12:19 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack R805R05.

Here are some supplementary details :

Start time : 22/07/2026 09:41 UTC
Impacted Service(s) : Some servers in the rack R805R05 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 22, 10:08 UTC
[GRA3][Dedicated Servers] - Rack GRA0326B03C maintenance notification
Completed - The current maintenance has been canceled and it will be rescheduled later.
Jul 22, 11:59 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack GRA0326B03C.

Start time : 23/07/2026 06:00 UTC
End time : 23/07/2026 14:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Additionally, public and vRacks networks might be temporarily unavailable for the servers during the maintenance.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Jul 9, 19:12 UTC
[LIM1][Dedicated Servers] - Rack L115B05 maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 22, 08:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 07:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 22/07/2026 07:00 UTC
End time : 22/07/2026 08:00 UTC
Service impact : During the maintenance window, servers in the rack L115B05 will be temporarily unavailable.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 23, 17:41 UTC
[LIM1][Dedicated Servers] - Rack L115B06 maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 22, 08:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 07:01 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 22/07/2026 07:00 UTC
End time : 22/07/2026 08:00 UTC
Service impact : During the maintenance window, servers in the rack L115B06 will be temporarily unavailable.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 23, 17:43 UTC
[GRA2][Dedicated Servers] - Rack G208A16 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 22/07/2026 03:32 UTC
End time : 22/07/2026 05:00 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 22, 06:04 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary issue in the rack G208A16.

Here are some supplementary details :

Start time : 22/07/2026 03:32 UTC
Impacted Service(s) : Servers in the rack G208A16 are no longer able to access the vRack network.
Customers Impact : Customers are temporarily unable to access and use their servers through vRack private network.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 22, 03:40 UTC
[RBX5][Dedicated Servers] - Multiple racks maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 22, 02:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 01:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer in RBX5.

List of concerned racks :
- 45A01
- 45A02
- 45A03
- 45A04
- 45A05
- 45A06
- 45A07
- 45A08
- 45A09
- 45A10

Start time : 22/07/2026 01:00 UTC
End time : 22/07/2026 04:00 UTC
Service impact : Public network will be temporarily unavailable during the maintenance for servers in the specified racks.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Jul 7, 01:44 UTC
Jul 21, 2026
[GRA1][Dedicated Servers] - Racks G107A08 / G107A09 / G107A10 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 21/07/2026 11:51 UTC
End time : 21/07/2026 19:13 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 21, 19:41 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer in the racks G107A08 / G107A09 / G107A10.

Here are some supplementary details :

Start time : 21/07/2026 11:51 UTC
Impacted Service(s) : All servers in the racks G107A08 / G107A09 / G107A10 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 21, 12:14 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the racks G107A08 / G107A09 / G107A10.

Here are some supplementary details :

Start time : 21/07/2026 11:51 UTC
Impacted Service(s) : All servers in the racks G107A08 / G107A09 / G107A10 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 21, 12:02 UTC
[GRA3][Cooling System] - Rack GRA0326B03C maintenance notification
Completed - We are sorry to inform you that this maintenance has been cancelled and will be rescheduled for another time.
Jul 21, 14:50 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 23/07/2026 06:00 UTC
End time : 23/07/2026 14:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 8, 13:08 UTC
[LIM1][Dedicated Servers] - Rack L102A11 maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 21, 09:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 07:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 21/07/2026 07:00 UTC
End time : 21/07/2026 08:00 UTC
Service impact : During the maintenance window, servers in the rack L102A11 will be temporarily unavailable.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 23, 17:37 UTC
[LIM1][Dedicated Servers] - Rack L112A03 maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 21, 09:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 07:01 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 21/07/2026 07:00 UTC
End time : 21/07/2026 08:00 UTC
Service impact : During the maintenance window, servers in the rack L112A03 will be temporarily unavailable.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 23, 17:36 UTC
[WAW1][Dedicated Servers] - Racks W17A01 / W17A02 / W17A04 / W17A05 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 21/07/2026 06:45 UTC
End time : 21/07/2026 08:04 UTC
Root Cause : This incident was caused by this maintenance : https://network.status-ovhcloud.com/incidents/dt865z4yb80z

We apologize for any inconvenience caused and appreciate your understanding.
Jul 21, 08:59 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The majority of servers are now operational.
Ongoing Actions : Our teams are working to fix the remaining affected servers.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 21, 08:12 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks W17A01 / W17A02 / W17A04 / W17A05.

Here are some supplementary details :

Start time : 21/07/2026 06:45 UTC
Impacted Service(s) : All servers in the racks W17A01 / W17A02 / W17A04 / W17A05 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by this maintenance : https://network.status-ovhcloud.com/incidents/dt865z4yb80z
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 21, 07:19 UTC
Jul 20, 2026
[GRA4/6/8][Virtual Private Servers] - Some instances incident notification
Resolved - We are pleased to inform you that the incident affecting our Virtual Private Servers offering has been resolved.

Start time : 20/07/2026 15:02 UTC
End time : 20/07/2026 15:10 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 20, 15:57 UTC
Monitoring - Service has been fully restored since 20/07/2026 15:10 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 20/07/2026 15:02 UTC
Impacted Service(s) : Some Virtual Private Servers instances in the GRA4, GRA6 and GRA8 regions were unreachable.
Customers Impact : Some customers were temporarily unable to access instances located on the specified regions.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 20, 15:28 UTC
Jul 19, 2026
[RBX8][Dedicated Servers] - Racks R827D03A/R827D03B incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering on racks R827D03A and R827D03B has been resolved.

Start time : 19/07/2026 11:16 UTC
End time : 19/07/2026 16:15 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 19, 16:19 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Servers in rack R827D03B are no longer impacted by this incident.
Ongoing Actions : Our teams are currently working on the last impacted servers in rack R827D03A.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 19, 14:14 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks R827D03A and R827D03B.

Here are some supplementary details :

Start time : 19/07/2026 11:16 UTC
Impacted Service(s) : All servers in the racks R827D03A and R827D03B are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 19, 11:42 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary issue in the rack R827D03A.

Here are some supplementary details :

Start time : 19/07/2026 11:16 UTC
Impacted Service(s) : All servers in the rack R827D03A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 19, 11:22 UTC
[SBG5][Dedicated Servers] - Rack SBG0504A06C maintenance notification
Completed - We would like to inform you that the maintenance on our electrical infrastructure is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Jul 19, 08:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 05:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 19/07/2026 05:00 UTC
End time : 19/07/2026 10:00 UTC
Service impact : During this maintenance, the servers in the affected rack will be gracefully shut down beforehand. Customers hosted on these servers should expect a planned service interruption for the duration of the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 25, 18:19 UTC
Jul 18, 2026

No incidents reported.

Jul 17, 2026
[RBX8][Dedicated Servers] - Racks R809R08/R809R07 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 17/07/2026 12:18 UTC
End time : 17/07/2026 23:46 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 17, 23:49 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks R809R08 and R809R07.

Here are some supplementary details :

Start time : 17/07/2026 12:18 UTC
Impacted Service(s) : Some servers in the racks R809R08/R809R07 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 17, 14:11 UTC
[BHS5][Dedicated Servers] - Rack T05G23 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 17/07/2026 13:06 UTC
End time : 17/07/2026 14:40 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 17, 14:42 UTC
Investigating - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack T05G23.

Here are some supplementary details :

Start time : 17/07/2026 13:06 UTC
Impacted Service(s) : Some servers in the rack T05G23 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 17, 13:20 UTC
[RBX6][Network] - Network Equipment Maintenance Notification
Completed - The maintenance has been postponed and will be re-scheduled.
Jul 17, 14:28 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 21/07/2026 01:00 UTC
End time : 21/07/2026 04:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our network infrastructure.

Thank you for your understanding.
Jul 6, 15:52 UTC
[GLOBAL][Storage and Backups] - Backup Agent incident notification
Resolved - We would like to inform you that the incident affecting our Backup Agent offering has now been resolved.

Please find the details of this incident below :
Start time : 17/07/2026 07:00 UTC
End time : 17/07/2026 14:00 UTC
Root Cause : This incident was caused by a software issue.

Backup jobs that were failed and could not be completed. These failed backup jobs will not be rerun.
However, all future scheduled backup jobs are expected to run normally.

We thank you for your understanding and patience throughout this incident.
Jul 17, 14:15 UTC
Investigating - We are currently investigating an incident affecting our Storage and Backups offering, which is causing temporary availability issue.

Here are some supplementary details :

Start time : 17/07/2026 07:00 UTC
Impacted Service(s) : Backup Agent is temporarily unavailable.
Customers Impact : Customers are temporarily unable to complete backup jobs, Backup jobs initiated since 17/07/2026 are failing.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 17, 08:54 UTC
[GRA3][Dedicated Servers] - Rack GRA0318A02B maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 17, 11:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack GRA0318A02B.

Start time : 17/07/2026 07:45 UTC
End time : 17/07/2026 08:35 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 17, 07:58 UTC
[RBX8][Dedicated Servers] - Rack R822R04 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 16/07/2026 20:35 UTC
End time : 17/07/2026 00:18 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 17, 00:25 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack R822R04.

Here are some supplementary details :

Start time : 16/07/2026 20:35 UTC
Impacted Service(s) : Some servers in the rack R822R04 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 16, 21:10 UTC
Jul 16, 2026
[BHS6][Dedicated Servers] - Rack T06F30 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 16/07/2026 15:16 UTC
End time : 16/07/2026 19:15 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 16, 19:25 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in Rack T06F30

Here are some supplementary details :

Start time : 16/07/2026 15:16 UTC
Impacted Service(s) : Some servers in rack Rack T06F30 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 16, 15:33 UTC
[RBX8][Cooling System] - Rack R804R19 maintenance notification
Completed - All services are operational.
Jul 16, 12:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 06:45 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 16/07/2026 06:45 UTC
End time : 16/07/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 16, 06:33 UTC
[GRA2][Cooling System] - Rack G265A02 maintenance notification
Completed - All services are operational.
Jul 16, 12:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 06:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 16/07/2026 06:00 UTC
End time : 16/07/2026 14:00 UTC
Service impact : During this maintenance, the servers in the affected rack will be gracefully shut down beforehand. Customers hosted on these servers should expect a planned service interruption for the duration of the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jun 25, 18:22 UTC
[WAW1][Dedicated Servers] - Racks W17A09 - W17A10 - W17A11 - W17A14 - W17B08 Maintenance Notification
Completed - The scheduled maintenance has been completed.
Jul 16, 11:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 06:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer.

List of affected racks:

- Rack W17A09
- Rack W17A10
- Rack W17A11
- Rack W17A14
- Rack W17B08

Start time : 16/07/2026 06:00 UTC
End time : 16/07/2026 10:00 UTC
Service impact : All servers will be unavailable during maintenance.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Jun 11, 16:32 UTC
[RBX8][Dedicated Servers] - Rack R809R11 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 16/07/2026 08:42 UTC
End time : 16/07/2026 09:50 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 16, 09:52 UTC
Update - Please find an update of this incident below :

Update: Some servers in the rack R809R11 are progressively becoming operational again.
Ongoing Actions : Our teams are actively working to restore full service as quickly as possible and are closely monitoring system stability.

We will keep you updated on the progress and final resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 16, 09:03 UTC
Identified - We are currently experiencing an incident affecting our Dedicated Servers offering in the rack R809R11.
The root cause has been identified.

Please find the details of this incident below :
Start time : 16/07/2026 08:42 UTC
Impacted Service(s) : All servers in the rack R809R11 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 16, 08:59 UTC
[WAW1][Dedicated Servers] - Racks W17A07 - W17A04 - W17A03 - W17A02 - W17A01 Maintenance Notification
Completed - The scheduled maintenance has been completed.
Jul 16, 09:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 06:01 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer.

List of affected racks:

- Rack W17A07
- Rack W17A04
- Rack W17A03
- Rack W17A02
- Rack W17A01

Start time : 16/07/2026 06:00 UTC
End time : 16/07/2026 10:00 UTC
Service impact : All servers will be unavailable during maintenance.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Jun 11, 16:38 UTC
[GRA2][Dedicated Servers] - Rack G233B07 Migration Notification
Completed - The scheduled maintenance has been completed.
Jul 16, 09:15 UTC
Update - The current maintenance will take more time than expected.
Jul 16, 06:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 04:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a migration from rack G233B07 to G233B08.

Start time : 16/07/2026 04:00 UTC
End time : 16/07/2026 06:00 UTC
Service impact : Servers in rack G233B07 will be unavailable during maintenance for 2 hours.
Service improvement : As part of our continuous improvement policy, we will be doing a migration on our infrastructure.

Thank you for your understanding.
Jul 2, 14:27 UTC
[GRA3][Dedicated Servers] - Rack GRA0313A02C Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 15/07/2026 22:45 UTC
End time : 16/07/2026 01:15 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 16, 01:32 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack GRA0313A02C.

Here are some supplementary details :

Start time : 15/07/2026 22:45 UTC
Impacted Service(s) : All servers in the rack GRA0313A02C are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 16, 01:10 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack GRA0313A02C.

Here are some supplementary details :

Start time : 15/07/2026 22:45 UTC
Impacted Service(s) : All servers in the rack GRA0313A02C are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 15, 22:58 UTC
Jul 15, 2026
[SBG3][Dedicated Servers] - Rack S331A02 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 15/07/2026 07:07 UTC
End time : 15/07/2026 14:50 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 15, 19:37 UTC
Update - Please find an update of this incident below:

Update: Some servers in the impacted rack S331A02 are progressively becoming operational again.
Ongoing Actions : Our teams are actively working to restore full service as quickly as possible and are closely monitoring system stability.

We will keep you updated on the progress and final resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 15, 08:08 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offering on the specific rack.

Here are some supplementary details :
Start time : 15/07/2026 07:07 UTC
Impacted Service(s) : All servers in the rack S331A02 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 15, 08:05 UTC
[RBX8][Cooling System] - Rack RBX0840B05B maintenance notification
Completed - All services are operational.
Jul 15, 14:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 07:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 15/07/2026 07:00 UTC
End time : 15/07/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 15, 06:50 UTC
[GRA1][Cooling System] - Rack G107A10 Maintenance Notification
Completed - All services are operational.
Jul 15, 13:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 06:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in Rack G107A10.

Start time : 15/07/2026 06:00 UTC
End time : 15/07/2026 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 13, 07:24 UTC
[LIM1][Dedicated Servers] - Rack L103A10 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 15/07/2026 01:53 UTC
End time : 15/07/2026 03:00 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 15, 03:03 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary issue in the rack L103A10.

Here are some supplementary details :

Start time : 15/07/2026 01:53 UTC
Impacted Service(s) : Some servers in the rack L103A10 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 15, 02:02 UTC
Jul 14, 2026
[BHS1][Dedicated Servers] - Rack T02E34 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 14/07/2026 20:39 UTC
End time : 14/07/2026 21:14 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 14, 21:19 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary issue in the rack 45B14.

Here are some supplementary details :

Start time : 14/07/2026 20:39 UTC
Impacted Service(s) : All servers in the rack T02E34 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 14, 21:02 UTC
[RBX6][Dedicated Servers] - Multiple Racks Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 14/07/2026 06:28 UTC
End time : 14/07/2026 17:58 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 14, 18:05 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific Racks 46D09 46D10 46G17 46G18 46G19 46G20 46G21 46G22 46G23 46G24 46G25 46G26 46G27 46G28 46G30 46G31 46H13 46H29 46H30 46H31.

Here are some supplementary details :

Start time : 14/07/2026 06:28 UTC
Impacted Service(s) : Some servers in the specified rack are no longer able to access the public and vRack networks.
Customers Impact : Some customers are temporarily unable to access their servers via public and vRack networks located on the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 14, 07:12 UTC
[WAW1][Dedicated Servers] - Rack WAW0106A04A Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 14/07/2026 07:49 UTC
End time : 14/07/2026 15:20 UTC
Root Cause : This incident was caused by this maintenance : https://network.status-ovhcloud.com/incidents/5k6v0v7mks3b

We apologize for any inconvenience caused and appreciate your understanding.
Jul 14, 16:45 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer in Rack WAW0106A04A.

Here are some supplementary details :

Start time : 14/07/2026 07:49 UTC
Impacted Service(s) : Some servers in Rack WAW0106A04A are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by this maintenance : https://network.status-ovhcloud.com/incidents/5k6v0v7mks3b
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 14, 10:34 UTC
[GRA4][Dedicated Servers] - Rack GRA0404B04B Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 14/07/2026 15:17 UTC
End time : 14/07/2026 15:50 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 14, 16:00 UTC
Investigating - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack GRA0404B04B.

Here are some supplementary details :

Start time : 14/07/2026 15:17 UTC
Impacted Service(s) : Servers in the rack are no longer able to access via the IPMI interface.
Customers Impact : Customers are temporarily unable to access their servers via the IPMI interface located on the specified rack.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 14, 15:28 UTC
[RBX5][Dedicated Servers] - Rack 45B14 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 14/07/2026 03:22 UTC
End time : 14/07/2026 03:37UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 14, 03:39 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary issue in the rack 45B14.

Here are some supplementary details :

Start time : 14/07/2026 03:22 UTC
Impacted Service(s) : All servers in the rack 45B14 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 14, 03:29 UTC
[RBX5][Dedicated Servers] - Rack 45C36 Incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 14/07/2026 02:01 UTC
End time : 14/07/2026 03:00 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 14, 03:00 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack 45C36.

Here are some supplementary details :

Start time : 14/07/2026 02:01 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the public and vRack networks.
Customers Impact : Customers are temporarily unable to access their servers via public and vRack networks located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 14, 02:17 UTC
Jul 13, 2026
[RBX6][Dedicated Servers] - Rooms 46G and 46H incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 13/07/2026 22:05 UTC
End time : 13/07/2026 23:31 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 13, 23:33 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks 46H30 , 46H29, 46H31, 46G17, 46G18, 46G19, 46G21, 46G22, 46G20, 46D10, 46G25, 46G24, 46G23. 46G27, 46D09, 46G31.

Here are some supplementary details :

Start time : 13/07/2026 22:05 UTC
Impacted Service(s) : Servers in the specified racks are no longer able to access the public and vRack networks.
Customers Impact : Customers are temporarily unable to access their servers via public and vRack networks located on the specified racks.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 13, 22:24 UTC
[GRA2][Dedicated Servers] - Rack G253A04 Incident Notification
Resolved - We had an incident on Dedicated Servers offer which has now been resolved.

Here are some supplementary details :

Start time : 13/07/2026 05:09 UTC
End time : 13/07/2026 05:17 UTC
Impacted Service(s) : vRack network was temporarily unavailable in the rack.
Customers Impact : Some customers were temporarily unable to access and use their servers through vRack private network.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Jul 13, 05:34 UTC
Jul 12, 2026
[RBX8][Dedicated Servers] - Rack RBX0840B05A incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 12/07/2026 13:18 UTC
End time : 12/07/2026 16:18 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 12, 16:18 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack RBX0840B05A.

Here are some supplementary details :

Start time : 12/07/2026 13:18 UTC
Impacted Service(s) : Some servers in the rack RBX0840B05A are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding
Jul 12, 13:43 UTC
[RBX8][Dedicated Servers] - Rack R804R19 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 11/07/2026 22:23 UTC
End time : 12/07/2026 15:10 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 12, 15:13 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Most of the servers are operational again.
Ongoing Actions : Our teams are actively working to restore the remaining servers as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 12, 09:45 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack R804R19.

Here are some supplementary details :

Start time : 11/07/2026 22:23 UTC
Impacted Service(s) : Some servers in the rack R804R19 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located in the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 12, 00:01 UTC
[GRA1][Dedicated Servers] - Racks G118B02 / G118B03 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 12/07/2026 09:48 UTC
End time : 12/07/2026 10:45 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 12, 11:22 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks G118B02 / G118B03.

Here are some supplementary details :

Start time : 12/07/2026 09:48 UTC
Impacted Service(s) : All servers in the racks G118B02 / G118B03 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 12, 10:14 UTC
[LIM3][Dedicated Servers] - Rack LIM0314B04B incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 12/07/2026 04:00 UTC
End time : 12/07/2026 05:30 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 12, 06:13 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack LIM0314B04B.

Here are some supplementary details :

Start time : 12/07/2026 04:00 UTC
Impacted Service(s) : Most of the servers are operational again. However, some servers in the rack LIM0314B04B remain temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : Our teams are actively working to restore the remaining servers as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 12, 05:13 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary issue in the rack LIM0314B04B.

Here are some supplementary details :

Start time : 12/07/2026 04:00 UTC
Impacted Service(s) : All servers in the rack LIM0314B04B are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 12, 04:08 UTC
[RBX7][Dedicated Servers] - Rack R709B07 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering on rack R709B07 has been resolved.

Start time : 12/07/2026 02:17 UTC
End time : 12/07/2026 02:35 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 12, 02:36 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack R709B07.

Here are some supplementary details :

Start time : 12/07/2026 02:17 UTC
Impacted Service(s) : IPMI (Intelligent Platform Management Interface) is temporarily unavailable in the rack R709B07.
Customers Impact : Customers are temporarily unable to access their IPMI network, preventing remote server management such as forced reboots and console access.
Please note that the public and private networks are operational.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 12, 02:28 UTC
Jul 11, 2026
[BHS7][Dedicated Servers] - Rack B718B11 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 11/07/2026 06:22 UTC
End time : 11/07/2026 07:28 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 11, 07:42 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack B718B11.

Here are some supplementary details :

Start time : 11/07/2026 06:22 UTC
Impacted Service(s) : Servers in rack B718B11 are no longer accessible through the IPMI interface.
Customers Impact : Customers are temporarily unable to access their servers via the IPMI interface located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 11, 06:41 UTC
Jul 10, 2026
[GRA2][Dedicated Servers] - Racks G233A11/G233A10 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering on racks G233A11 and G233A10 has been resolved.

Start time : 09/07/2026 21:38 UTC
End time : 10/07/2026 15:57 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 10, 16:27 UTC
Update - Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 9, 23:18 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer in the specific racks.

Here are some supplementary details :

Start time : 09/07/2026 21:38 UTC
Impacted Service(s) : Some servers in the racks G233A11/G233A10 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located in the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 9, 21:54 UTC
[GRA1][Dedicated Servers] - Rack G115A11 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering on rack G115A11 has been resolved.

Start time : 10/07/2026 09:11 UTC
End time : 10/07/2026 15:03 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 10, 15:05 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack G115A11.

Here are some supplementary details :

Start time : 10/07/2026 09:11 UTC
Impacted Service(s) : Some servers in rack G115A11 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 10, 11:53 UTC
[GLOBAL][Storage and Backups] - NAS HA incident notification
Resolved - We had an incident on Storage and Backups offer on NAS HA which has now been resolved.

Here are some supplementary details :

Start time : 09/07/2026 08:00 UTC
End time : 10/07/2026 10:45 UTC
Impacted Service(s) : Graphs in the web interface and metrics weren't displayed through the API.
Customers Impact : Some customers may have temporarily seen missing or outdated graphs.
Please note that metrics collection has returned to normal.
Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.
Jul 10, 12:35 UTC
[GRA1][Dedicated Servers] - Racks G108A05/G108A06/G108A07 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 09/07/2026 22:47 UTC
End time : 10/07/2026 02:24 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 10, 02:27 UTC
Update - Please find below an update on the situation :

Update : Some servers in racks G108A05/G108A06/G108A07 are becoming operational again.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 9, 23:10 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer in the specific racks.

Here are some supplementary details :

Start time : 09/07/2026 22:47 UTC
Impacted Service(s) : All servers in the racks G108A05/G108A06/G108A07 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located in the specified racks.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 9, 22:54 UTC
[RBX8][Dedicated Servers] - Rack RBX0840E04A incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 09/07/2026 23:51 UTC
End time : 10/07/2026 02:08 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 10, 02:09 UTC
Update - Ongoing Actions : Our teams are currently replacing the faulty network equipment to restore full service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 10, 01:19 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack.

Here are some supplementary details :

Start time : 09/07/2026 23:51 UTC
Impacted Service(s) : vRack network is temporarily unavailable in the specified rack.
Customers Impact : Customers are temporarily unable to access and use their servers through vRack network.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 10, 00:10 UTC
[GRA1][Dedicated Servers] - Rack G103B02 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 10/07/2026 01:02 UTC
End time : 10/07/2026 01:38 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 10, 01:44 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer in the specific rack.

Here are some supplementary details :

Start time : 10/07/2026 01:02 UTC
Impacted Service(s) : Some servers in the rack G103B02 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located in the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 10, 01:27 UTC
[GRA3][Dedicated Servers] - Rack GRA0314A06A incident notification
Resolved - We would like to inform you that an incident occurred in the rack GRA0314A06A.
This incident has now been resolved.

Please find the details of this incident below :
Start time : 10/07/2026 00:01 UTC
End time : 10/07/2026 01:09 UTC
Impacted Service(s) : IPMI (Intelligent Platform Management Interface) was temporarily unavailable in the specified rack.
Customers Impact : Customers were temporarily unable to access their IPMI network, preventing remote server management such as forced reboots and console access. Please note that the public and private networks remained operational.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Jul 10, 01:16 UTC
[GRA1][Dedicated Servers] - Rack G106A06 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 09/07/2026 22:21 UTC
End time : 10/07/2026 00:23 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 10, 00:24 UTC
Update - Please find below an update on the situation:
Update : Some servers in rack G106A06 are becoming operational again.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 9, 23:04 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer in the specific rack.

Here are some supplementary details :

Start time : 09/07/2026 22:21 UTC
Impacted Service(s) : Some servers in the rack G106A06 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located in the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 9, 22:34 UTC
← Incident History Powered by Atlassian Statuspage