OVHcloud Bare Metal Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host972944.de2.cloud.ovh.net

Affected instances

a80215c5-1205-4a37-9a8a-1c0d602a59a4
ab68e653-f8c9-4807-b9ce-bd58d999fd0e
794f3cf6-0194-41a1-86a1-9be90f30a552
aaffdc4d-6e6a-4ba1-b0ca-8500c8d7469d
6eeb17cb-f181-4f0e-a832-b8fe059da995
b54faa61-1b8e-4ec8-abd5-0004e8d5c8bf
aa0d931d-be0d-4ca3-954e-50440b5d90dc
c405ba24-3ae5-46aa-b7d5-a5b44d824194
7ac931e2-2924-49ac-813f-108361943bea
c6267216-8cb4-4157-a8c8-27678ceb30e1
be3c2201-fadd-42ba-8e0f-e90cce880e08
4b41572b-5c48-4683-a98c-3092b1940bed
c47e4799-20bd-42d8-af33-14807ebde816
5118377f-41fc-49ff-a8e9-4e7fbb631262
d98ca6e2-5a1a-487f-9a7b-d87404af11bd
3faac84b-b683-4a6d-ae69-bbb8ea523577
d252286f-3b5b-4b1b-aa05-5989341c0c19
05edb3e5-6efc-4b4a-a6e3-c72cf29bbf38
6ff1d35c-7e1b-4c5f-b258-015bfa507c9f
befa9d3a-9bb8-4dbe-a144-5ab5592a1f67
23225f58-70f4-4100-a1f9-16fdc09777ff
eb2153bf-605c-47f2-84e1-13ae22b5079b
2a6eb408-3b7d-4378-9535-77e1505c7be6
30dff436-2f22-484a-9218-42f74b469e10
96a2c86a-2646-431f-87c3-2d64de7c5784
201ce74a-7b6a-4ee9-b085-21eea91d76d1
a1024da8-3db6-43af-baa0-254bd7a292fe
e53fb2a7-831e-4634-8d49-8063ea26785c
3e7e62ea-82c1-456c-9de9-01936ce9dace
05c1a687-e629-439b-9284-32c8b4edd0ab
0a69418d-1636-47e6-bced-451b711deb9e
70f7bd24-a80b-449d-9cb4-0950b2822968
d3994d2b-931d-4271-bc74-3f44b014fd78
5fb489bb-9111-4094-b7d7-a9a92e93e034

Jun 30, 12:10 UTC
Update - Update : The new end time of this maintenance is 15/07/2022 08:53 UTC.
Jun 27, 08:10 UTC
Update - Update : This maintenance is still in progress. we will come back to you in a few days to give you the end date of this operation.
Jun 24, 09:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 23:31 UTC
Scheduled - Start time : 08/06/2022 08:53 UTC
End time : 24/06/2022 08:53 UTC
Service impact : None
Service improvement : As part of our continuous improvement of our infrastructure, we will be doing an upgrade maintenance on server Netboot.

About This Site

Welcome to the Bare Metal Cloud status page for real-time information on system performance and availability.

Dedicated Servers || Global Infrastructure Operational
BHS Operational
ERI Operational
GRA Operational
LIM Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
WAW Operational
Dedicated Servers || Delivery Operational
Zone Europe Operational
Zone APAC Operational
Zone Canada Operational
Dedicated Servers || Operating System Under Maintenance
Zone Europe Under Maintenance
Zone APAC Under Maintenance
Zone Canada Under Maintenance
Dedicated Servers || Additional services Operational
BHS Operational
ERI Operational
GRA Operational
LIM Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
WAW Operational
Dedicated Servers || Network Operational
BHS Operational
ERI Operational
GRA Operational
LIM Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
WAW Operational
Virtual Private Servers || Global Infrastructure Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
Virtual Private Servers || Delivery Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
Virtual Private Servers || Operating System Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
Virtual Private Servers || Additional services Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
Virtual Private Servers || Network Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
Managed Services || Load Balancer Operational
GRA Operational
BHS Operational
RBX Operational
SBG Operational
Storage and Backups || NAS HA Operational
RBX Operational
SBG Operational
BHS Operational
Storage and Backups || Cloud Disk Array Operational
GRA Operational
SBG Operational
BHS Operational
Managed Services || Enterprise Cloud Databases Operational
RBX Operational
GRA Operational
BHS Operational
Managed Services || Logs Data Platform Operational
GRA Operational
BHS Operational
Managed Services || Managed Baremetal Operational
Compute Operational
Network Operational
Storage Operational
Management Operational
Delivery Operational
Storage and Backups || Backup Storage Operational
RBX Operational
BHS Operational
Managed Services || Cloud Databases GRA Operational
sql007 Operational
Licensing || All Services Operational
Zone Europe Operational
Zone APAC Operational
Zone Canada Operational
DNS || DNS Secondary Operational
ns-kimsufi Operational
sdns1 Operational
sdns2 Operational
sdns1-ca Operational
sdns2-ca Operational
DNS || DNS Resolver Operational
RBX Operational
ERI Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
Storage and Backups || Enterprise File Storage Operational
BHS Operational
LIM Operational
RBX Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Start time : 04/07/2022 06:30 UTC
End time : 05/07/2022 09:00 UTC
Service impact : API slowness might be observed on HCI / Scale / HGR servers ranges.
Service improvement : We will increase resource for our API.

Posted on Jun 30, 09:52 UTC
[GRA-BHS][LoadBalancer] - Service operation Jul 4, 09:02 - Jul 6, 09:02 UTC
Start time : 04/07/2022 09:02 UTC
End time : 06/07/2022 09:02 UTC
Service impact : Connections will be reset
Service improvement : The purpose of this maintenance is to upgrade the load balancer service

Posted on Jul 1, 09:51 UTC
Start time : 04/07/2022 10:30 UTC
End time : 04/07/2022 12:00 UTC
Service impact : Servers in this rack will be unreachable during the maintenance
Service improvement : As part of our continuous improvement policy of our infrastructure, we will be doing a maintenance on the reboot system of rack T02B26.

Posted on Jun 30, 21:32 UTC
Start time : 04/07/2022 20:00 UTC
End time : 04/07/2022 23:30 UTC
Service impact :None
Service improvement : The objective of this maintenance is to upgrade the version of multiple network equipment in order to have a homogeneous park

Posted on Jun 28, 22:25 UTC
Start time : 04/07/2022 20:00 UTC
End time : 04/07/2022 23:30 UTC
Service impact : None
Service improvement : The objective of this maintenance is to upgrade the version of multiple network equipment in order to have a homogeneous park

Posted on Jun 28, 16:32 UTC
Start time : 05/07/2022 20:00 UTC
End time : 05/07/2022 23:30 UTC
Service impact : None
Service improvement : In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will upgrade the version of network equipment.

Posted on Jun 28, 22:35 UTC
Start time : 06/07/2022 07:00 UTC
End time : 06/07/2022 11:00 UTC
Service impact :None
Service improvement : The objective of this maintenance is to upgrade the version of multiple network equipment in order to have a homogeneous park

Posted on Jun 28, 23:08 UTC
Start time : 06/07/2022 20:00 UTC
End time : 06/07/2022 23:30 UTC
Service impact :None
Service improvement : The objective of this maintenance is to upgrade the version of multiple network equipment in order to have a homogeneous park.

Posted on Jun 28, 23:27 UTC
Start time : 07/07/2022 07:00 UTC
End time : 07/07/2022 11:00 UTC
Service impact :None
Service improvement : The objective of this maintenance is to upgrade the version of multiple network equipment in order to have a homogeneous park.

Posted on Jun 28, 23:41 UTC
Start time : 07/07/2022 20:00 UTC
End time : 07/07/2022 23:30 UTC
Service impact :None
Service improvement : The objective of this maintenance is to upgrade the version of multiple network equipment in order to have a homogeneous park.

Posted on Jun 28, 23:49 UTC
Start time : 08/07/2022 00:00 UTC
End time : 08/07/2022 03:00 UTC
Service impact : Some customers may experience network disruption during the maintenance
Service improvement : In order to maintain continuous improvement of our internal network infrastructure, we will upgrade the version of multiple network equipment.

Posted on Jun 21, 20:55 UTC
Start time : 12/07/2022 19:30 UTC
End time : 12/07/2022 21:30 UTC
Service impact : There will be an expected 20 mins of downtime per server
Service improvement: The aim of this maintenance is to fix CPU temperature sensor bug

Posted on Jun 23, 02:39 UTC
Start time : 13/07/2022 19:30 UTC
End time : 13/07/2022 21:30 UTC
Service impact : There will be an expected 20 mins of downtime per server
Service improvement: The aim of this maintenance is to fix CPU temperature sensor bug

Posted on Jun 23, 02:54 UTC
Start time : 14/07/2022 19:30 UTC
End time : 14/07/2022 21:30 UTC
Service impact : There will be an expected 20 mins of downtime per server
Service improvement: The aim of this maintenance is to fix CPU temperature sensor bug

Posted on Jun 23, 03:15 UTC
Start time : 18/07/2022 02:00 UTC
End time : 18/07/2022 02:30 UTC
Service impact : vRack network will be unreachable during the maintenance
Service improvement : As part of our continuous improvement process, we will be doing an internal maintenance on a network equipment

Posted on Jun 30, 22:29 UTC
Start time : 18/07/2022 07:00 UTC
End time : 18/07/2022 07:10 UTC
Service impact : Customers using APIv6 with resetHwRaid within their scripts will get an error.
In order to solve the error, impacted customers should remove the flag from the script("POST /dedicated/server/{serviceName}/install/start" "resetHwFlag" in "details").
Service improvement : As part of our policy of continuous improvement, we will be making modifications to the baremetal software to remove the resetHwRaid optional flag, which could cause confusion as it is now performed systematically.

Posted on Jun 17, 12:12 UTC
Start time : 18/07/2022 19:30 UTC
End time : 18/07/2022 21:30 UTC
Service impact : There will be an expected 20 mins of downtime per server
Service improvement: The aim of this maintenance is to fix CPU temperature sensor bug.

Posted on Jun 23, 03:23 UTC
Start time : 19/07/2022 19:30 UTC
End time : 19/07/2022 21:30 UTC
Service impact : There will be an expected 20 mins of downtime per server
Service improvement: The aim of this maintenance is to fix CPU temperature sensor bug.

Posted on Jun 23, 03:35 UTC
Start time : 28/02/2022 10:00 UTC
Service impact : As part of the product lifecycle management we plan to end the baremetal service of Cisco ASA firewall by August 31, 2022. This service interruption will concern only the customers who have previously subscribed to this service.
OVHcloud will decommission the service so that you won’t be able to connect to your Cisco ASA firewall from that date.
Please make the appropriate backup of your data prior that date.
---------------------------------------------------
Heure de début : 28/02/2022 10:00 UTC
Impact du service : Dans le cadre de la gestion du cycle de vie des produits, nous prévoyons de mettre fin au service baremetal du pare-feu Cisco ASA au 31 aout 2022. Cette interruption de service ne concernera que les clients qui ont précédemment souscrit à ce service.
OVHcloud mettra le service hors service de sorte que vous ne pourrez plus vous connecter à votre pare-feu Cisco ASA à partir de cette date.
Veuillez effectuer les sauvegardes appropriées de vos données avant cette date.

Posted on Dec 6, 12:21 UTC
Past Incidents
Jul 1, 2022

No incidents reported today.

Jun 30, 2022
Completed - The scheduled maintenance has been completed.
Jun 30, 22:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 07:00 UTC
Scheduled - Start time : 30/06/2022 07:00 UTC
End time : 30/06/2022 23:30 UTC
Service impact : None
Service improvement : In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will do an operation on a network equipment.

Jun 15, 21:48 UTC
Resolved - This incident has been resolved.
Jun 30, 22:00 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host347207.sgp2.cloud.ovh.net

Affected instances

cb049b4e-014a-4165-b5d8-10d07da1cc37
0f3f79c3-974e-4870-be17-aac033b61104
6a4d3d51-410d-409d-8c50-504b31097a6d
320591ab-4c0d-4e32-aa66-a62fcfccee22
e47d5493-d96f-4b44-a124-dd0c723087b1
e012c81c-d801-4a26-9cbb-7698e4930aa1
0a879d2e-4aa6-44c9-9299-90bb913851aa
6b630f3b-1b33-4bca-badd-ae511e343ebf
bd5e6048-086c-4efc-be04-7b92aa5e5015
575189c1-cac2-4bc7-9281-ac41dfa68b69
9e724448-c7fa-4f50-9f63-77bba1d6c19b
eb4491f8-08e2-448e-b325-4d4feba70328
5b155e71-e038-4a5b-89dc-40c7e8da1ae2
3228cbc0-fee0-4d02-913a-0e596349f773
07b4e442-bec9-4511-8095-db4f662daf5f
5099adc8-fd63-4626-948b-41051195044c
af8dc6c1-cedf-4c07-a21b-58578a311817
3ada6884-ec7b-4f5b-96ef-0f572a57c383
11503fc8-3470-4396-9ee2-ab97d6eadb81
ede4b054-95a8-40d8-ae4a-127dca664bc3
08e91423-cdcc-4022-8a83-2e4e77e27704
92e77cee-34d5-4000-bc02-51244c6e83ec
efbdbaa2-c48e-46cb-bbde-e248edf77c16
39180de3-d373-40a5-808d-84f32940a22c
5285d4ed-c100-4d0c-983a-05f1c4bb1427
c5b5eacb-dc47-46cd-be10-b88f4cedc48c
953f1aae-0142-4c79-92e7-2c4a6689d027
3f3794f5-dd29-4385-9e1a-9b64080ffb5e
7127071d-47d6-418a-9200-50e96e02edab
7b6b8e43-224c-4808-b0d6-61030ac1bdf0
08a2fa07-5d1e-4855-8f96-6e060ba04c7c
c47cbb5f-fc45-465f-9953-f390b6a3b44b
12028e6c-71df-45a4-b6d3-d4a4c7e27405
ede09b5b-5eb5-4012-a6b9-687bd7110cf7
bdfa2e32-6d47-498b-9e8c-95df2f5a7a31
e2a19e18-e0c2-4bb3-beb2-a225aa588142
b82a2e8a-ac98-4ecd-896c-65c9888702ad
2b75ad5a-32eb-4657-b9e4-5c6de0447672
806e7895-5c78-41b7-ab41-32d29a2eaee5

Jun 30, 21:22 UTC
Completed - The scheduled maintenance has been completed.
Jun 30, 21:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 09:30 UTC
Scheduled - Start time : 30/06/2022 09:30 UTC
End time : 30/06/2022 23:30 UTC
Service impact : None
Service improvement: In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will upgrade the version of network equipment.

Jun 23, 01:14 UTC
Resolved - This incident has been resolved.
Jun 30, 15:45 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host299943.bhs2.cloud.ovh.net

Affected instances

vps174608
vps229740
vps213693
vps196538
vps267854
vps249348
vps236720
vps265300
vps198785
vps208580
vps231314
vps221639
vps290554
vps286794
vps189628
vps212816
vps165009
vps238150
vps199617
vps272506
vps269742
vps269151
vps268763
vps265355
vps264974
vps204737
vps263263
vps253986
vps253100
vps250186
vps243355
vps239832
vps198744
vps238629
vps236665
vps236243
vps230230
vps225559
vps224575
vps224133
vps221979
vps202003
vps218799
vps218049
vps217393
vps217234
vps216891
vps216511
vps216508
vps216439
vps214922
vps215305
vps215020
vps199559
vps214001
vps213713
vps211937
vps211217
vps210242
vps210233
vps209567
vps209564
vps209363
vps163132
vps206753
vps206466
vps206063
vps205769
vps205560
vps204764
vps202842
vps202516
vps202432
vps202035
vps202055
vps180341
vps167104
vps166401

Jun 30, 15:42 UTC
Resolved - This incident has been resolved.
Jun 30, 14:20 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host972944.de2.cloud.ovh.net

Affected instances

a80215c5-1205-4a37-9a8a-1c0d602a59a4
ab68e653-f8c9-4807-b9ce-bd58d999fd0e
794f3cf6-0194-41a1-86a1-9be90f30a552
aaffdc4d-6e6a-4ba1-b0ca-8500c8d7469d
6eeb17cb-f181-4f0e-a832-b8fe059da995
b54faa61-1b8e-4ec8-abd5-0004e8d5c8bf
aa0d931d-be0d-4ca3-954e-50440b5d90dc
c405ba24-3ae5-46aa-b7d5-a5b44d824194
7ac931e2-2924-49ac-813f-108361943bea
c6267216-8cb4-4157-a8c8-27678ceb30e1
be3c2201-fadd-42ba-8e0f-e90cce880e08
4b41572b-5c48-4683-a98c-3092b1940bed
c47e4799-20bd-42d8-af33-14807ebde816
5118377f-41fc-49ff-a8e9-4e7fbb631262
d98ca6e2-5a1a-487f-9a7b-d87404af11bd
3faac84b-b683-4a6d-ae69-bbb8ea523577
d252286f-3b5b-4b1b-aa05-5989341c0c19
05edb3e5-6efc-4b4a-a6e3-c72cf29bbf38
6ff1d35c-7e1b-4c5f-b258-015bfa507c9f
befa9d3a-9bb8-4dbe-a144-5ab5592a1f67
23225f58-70f4-4100-a1f9-16fdc09777ff
eb2153bf-605c-47f2-84e1-13ae22b5079b
2a6eb408-3b7d-4378-9535-77e1505c7be6
30dff436-2f22-484a-9218-42f74b469e10
96a2c86a-2646-431f-87c3-2d64de7c5784
201ce74a-7b6a-4ee9-b085-21eea91d76d1
a1024da8-3db6-43af-baa0-254bd7a292fe
e53fb2a7-831e-4634-8d49-8063ea26785c
3e7e62ea-82c1-456c-9de9-01936ce9dace
05c1a687-e629-439b-9284-32c8b4edd0ab
0a69418d-1636-47e6-bced-451b711deb9e
70f7bd24-a80b-449d-9cb4-0950b2822968
d3994d2b-931d-4271-bc74-3f44b014fd78
5fb489bb-9111-4094-b7d7-a9a92e93e034

Jun 30, 12:59 UTC
Resolved - Start time : 30/06/2022 07:26 UTC
End time : 30/06/2022 07:33 UTC
Service impact : Public network was down for all servers
Root cause : Software malfunction on a network device
Our technical teams resolved the issue. Impacted servers are reachable anew.

Jun 30, 07:52 UTC
Investigating - Start time : 30/06/2022 07:26 UTC
Service impact : Public network down for all servers
Ongoing actions : Investigating
Our technical teams are already working on resolving the issue. We will post update as significant progress is made.

Jun 30, 07:39 UTC
Completed - Start time : 30/06/2022 00:00 UTC
End time : 30/06/2022 03:00 UTC
Service impact : None
Service improvement : In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will upgrade the version of some network equipment.

Jun 30, 01:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 00:00 UTC
Scheduled - Start time : 30/06/2022 00:00 UTC
End time : 30/06/2022 03:00 UTC
Service impact : None
Service improvement : In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will upgrade the version of some network equipment.

Jun 14, 22:32 UTC
Resolved - Start Time : 30/06/2022 00:00 UTC
End Time : 30/06/2022 00:40 UTC
Service impact : All IPs in the rack R716B13 are available again.
Root cause : Power lost

Jun 30, 01:03 UTC
Identified - Start time : 30/06/2022 00:00 UTC
Service impact : All IPs in the rack R716B13 are currently unavailable
Root cause : Power lost
Ongoing actions : Our teams are working on this incident for restoring the service rapidly.

Jun 30, 00:21 UTC
Jun 29, 2022
Completed - The scheduled maintenance has been completed.
Jun 29, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 09:31 UTC
Scheduled - Start time : 29/06/2022 09:30 UTC
End time : 29/06/2022 23:30 UTC
Service impact : None
Service improvement: In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will upgrade the version of network equipment.

Jun 23, 00:44 UTC
Resolved - Start Time : 29/06/2022 22:15 UTC
End Time : 29/06/2022 22:20 UTC
Service impact : We experienced a 5 minute downtime on rack T04C14 where 32 IPs were inaccessible. Everything is back to normal.
Root cause : Issue with the uplinks

Jun 29, 22:53 UTC
Completed - Start time : 29/06/2022 07:00 UTC
End time : 29/06/2022 23:30 UTC
Service impact : None
Service improvement : In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will do an operation on a network equipment.

Jun 29, 21:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 07:32 UTC
Scheduled - Start time : 29/06/2022 07:00 UTC
End time : 29/06/2022 23:30 UTC
Service impact : None
Service improvement : In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will do an operation on a network equipment.

Jun 15, 21:48 UTC
Resolved - Start Time : 29/06/2022 15:52 UTC
End Time : 29/06/2022 17:14 UTC
Service impact : 32% of the servers in this rack were unreachable
Root cause : Electrical issue

Jun 29, 17:15 UTC
Identified - Start time : 29/06/2022 15:52 UTC
Service impact : 32% of the servers in this rack are unreachable
Root cause : Electrical issue
Ongoing actions : Our teams are currently working to solve the problem

Jun 29, 16:15 UTC
Completed - The scheduled maintenance has been completed.
Jun 29, 15:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 08:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 28, 15:06 UTC
Scheduled - Start time : 29/06/2022 08:00 UTC
End time : 29/06/2022 12:00 UTC
Service impact : None
Service improvement : We will operate a maintenance on BHS, RBX and SBG to improve our NAS HA control plane. This will be transparent for services.

Jun 28, 14:57 UTC
Resolved - This incident has been resolved.
Jun 29, 02:49 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host281664.bhs2.cloud.ovh.net

Affected instances

vps237270
vps222210
vps274546
vps206104
vps145916
vps200974
vps203668
vps188876
vps138923
vps138925
vps140566
vps296184
vps287957
vps290577
vps290569
vps273723
vps273804
vps272444
vps272292
vps271934
vps269082
vps267736
vps267441
vps265340
vps261299
vps259815
vps253822
vps254313
vps254070
vps252080
vps249817
vps199153
vps243412
vps241632
vps240561
vps238909
vps238269
vps235347
vps231806
vps231362
vps121098
vps230815
vps230358
vps229679
vps228061
vps227096
vps226037
vps218704
vps221530
vps218641
vps219577
vps214380
vps210516
vps70233
vps207164
vps204263
vps160105
vps203484
vps198999
vps197632
vps196352
vps184298
vps166440
vps137828

Jun 29, 02:45 UTC
Jun 28, 2022
Resolved - Start Time : 28/06/2022 17:00 UTC
End Time : 28/06/2022 20:20 UTC
Service impact : Servers in this rack were unreachable
Root cause : An electrical issue caused the incident

Jun 28, 20:24 UTC
Update - Ongoing actions : 95% of the servers in the rack are reachable again.
Our teams are still working to solve the problem

Jun 28, 19:04 UTC
Update - Ongoing actions : 84% of the servers in the rack are reachable again.
Our teams are still working to solve the problem

Jun 28, 17:45 UTC
Identified - Start time : 28/06/2022 17:00 UTC
Service impact : Servers in this rack are unreachable
Root cause : An electrical issue caused the incident
Ongoing actions : Our teams are currently working to solve the problem

Jun 28, 17:14 UTC
Resolved - Start Time : 28/06/2022 14:15 UTC
End Time : 28/06/2022 15:05 UTC
Service impact : Servers in this rack were unreachable
Root cause : A network equipment caused the incident

Jun 28, 15:08 UTC
Update - We are continuing to work on a fix for this issue.
Jun 28, 14:52 UTC
Identified - Start time : 28/06/2022 14:15 UTC
Service impact : Servers in this rack are unreachable
Root cause : A network equipment caused the incident
Ongoing actions : Our teams are currently working to solve the problem

Jun 28, 14:22 UTC
Resolved - This incident has been resolved.
Jun 28, 14:20 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host787321.gra4.cloud.ovh.net

Affected instances

vps547181
vps545196
vps460279
vps712224
vps716844
vps716490
vps701348
vps460731
vps682558
vps678719
vps676961
vps674355
vps673230
vps671962
vps652622
vps327357
vps337598
vps524824
vps512083
vps510970
vps507136
vps503970
vps489643
vps496751
vps495063
vps491478
vps489885
vps489467

Jun 28, 14:13 UTC
Resolved - Start Time : 26/06/2022 00:00 UTC
End Time : 27/06/2022 07:19 UTC
Service impact : Rescue credentials for entering rescue mode were not sent when using password authentication method.

Jun 28, 13:17 UTC
Monitoring - Ongoing actions : Customers can use the password authentication method to access their servers in rescue mode.
Our teams are currently monitoring the situation.

Jun 27, 07:27 UTC
Investigating - Start time : 26/06/2022 00:00 UTC
Service impact : Rescue credentials for entering rescue mode are not sent when using password authentication method.
Customers can use ssh authentication method instead of password method as described here: https://docs.ovh.com/us/en/dedicated/creating-ssh-keys-dedicated/
Ongoing actions : Our teams are currently working to solve the problem

Jun 26, 10:48 UTC
Resolved - Start Time : 28/06/2022 07:21 UTC
End Time : 28/06/2022 09:30 UTC
Service impact : 4 Servers on rack G106A02 were unreachable.
Root cause : Due to a failure in the cooling system.

Jun 28, 12:34 UTC
Investigating - Start time : 28/06/2022 07:21 UTC
Service impact : 4 Servers on rack G106A02 are unreachable.
Ongoing action : Servers are being repaired in the workshop. we will provide updates as soon as possible.
Root cause:: Due to a failure in the cooling system.

Jun 28, 08:14 UTC
Jun 27, 2022

Unresolved incident: [WorldWide][Dedicated server] - upgrade infra server Netboot.

Jun 26, 2022
Resolved - Start time : 26/06/2022 19:48 UTC
End time : 26/06/2022 20:20 UTC
Service status : All servers in the rack 46C32 are operational.
The situation is back to normal, the service is running nominally, no data loss to report.
Root cause : The disjonction was caused by a water leak

Jun 26, 20:50 UTC
Identified - Start time : 26/06/2022 19:48 UTC
Service impact : Some servers in the rack 46C32 are unreachable
Root cause : Disjonction caused by a water leak
Ongoing actions : Currently, the service is being restored, the repair is done, some servers remain down and our teams are working on it.

Jun 26, 20:03 UTC
Resolved - Start Time : 26/06/2022 06:48 UTC
End Time : 26/06/2022 07:00 UTC
Service impact : 23% of the servers in this rack were unreachable
Root cause : An electrical disjunction caused the incident

Jun 26, 07:00 UTC
Jun 25, 2022
Resolved - This incident has been resolved.
Jun 25, 19:23 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host991949.waw2.cloud.ovh.net

Affected instances

vps795773
vps764011
vps757595
vps747798
vps735002
vps726152
vps722456
vps719584
vps710529
vps698804
vps700711
vps694916
vps660967
vps657770
vps653286
vps650932
vps421717
vps628348
vps626882
vps624891
vps623983
vps622069
vps622607
vps619620
vps617119
vps616527
vps615802
vps575131
vps450633
vps608171
vps606086
vps588954
vps604405
vps602008
vps597844
vps595265
vps595237
vps589744
vps578816
vps584054
vps563368
vps583257
vps582861
vps581456
vps577439
vps574141
vps568886
vps562193
vps549843
vps554863
vps554376
vps550685
vps550776
vps550073
vps544012
vps527582
vps526549
vps526268
vps526257
vps522759
vps509983
vps507371
vps507210
vps500662
vps495113
vps494483
vps490493
vps486012
vps485364
vps476815
vps458508
vps440208
vps447478
vps442618
vps437830
vps433569
vps427868

Jun 25, 19:13 UTC
Resolved - This incident has been resolved.
Jun 25, 05:13 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host1246733.gra8.cloud.ovh.net

Affected instances

8342943c-7c79-4dd7-991a-3c3e30ddda65
823c8a26-6fef-4bcc-bca3-75642a49fec4
47e04d7a-c815-4800-83bd-1447fb9642a1
535dc3e2-b7ca-4f68-83f8-ad3723b402bd
6bdafe4f-9a18-4265-bd1b-dc6c8f11ce07
89b1e7e1-4591-4d34-9f49-248bf8a5dfd3
37f0bff5-c37f-4021-944e-3ac15316e635
c5c1ec5c-eb10-4660-9ad3-43c4b2f5b3fb
5b3b6d1e-6730-48dd-89fb-1ed437e39ddb
bebc304c-2efa-441d-9262-476647934446
adb17d5a-f200-4466-94f5-6b56e146da7f
0d817012-7e98-4659-b5af-ba32a6144dcb
0585b6cf-5d46-4efc-bb10-e6f871e9f679
dd9e9afe-c704-4c0d-9336-2e359fab7e30
de863748-078d-411e-89c9-db608e8887b5
df093e9b-3d35-4275-ac36-ba9e1d6f0209
cf724326-5827-4c7d-90bf-117bc6c39a97
d6e3291b-9522-4890-a6aa-51d9ebe4155c
b68247d9-13d7-44ae-b802-58adb78cf538
9ad03d32-b797-4080-974d-6a22dcc188ed
82766531-06e3-41cc-8317-356a375470cd
2a828e9c-3fdd-4977-ace7-2264b8afca47
e5a8eb14-e936-4666-9709-1c7197893306
4abe76d9-7f1a-49db-a5f9-97405ce0d83e
942da494-7596-4515-b39c-d018b7d88193
35049b94-beb5-4e98-9a32-ecce6dca64f0
b682b84d-8b43-4acc-b6f6-de37e858bba4
354373a0-bbf1-4520-9a84-c0fe92ebd59e
a74bacc4-479d-4164-b165-e4187284caca
103ee64c-ef96-4244-9593-daad514c74c7
e68511c1-0f19-4836-aca2-2bac691de050
cad1fb6d-e55a-4115-ace3-d56cf1e90697
840a9b7f-e796-49f2-8b1e-2dfe260afaf5
b71a1fd5-b506-4e48-8dbb-10130bb29ff2
4383f073-bac3-4c9d-91a5-b6be512ba6ff
d1818904-8c02-4fdb-8fc4-66588467e17b
6bdc810c-d92a-4c20-8956-a11b05ac35f3
3a032b58-5587-456e-b2d0-a82dae9b34b3
f07a88a1-3594-455b-87bf-d850ad6a9003
018f0212-7306-4fbf-978f-2636ad1964a8
b3ba59f7-ed2f-4fab-8307-7121ca1ddb66
bcc0c17c-2646-407a-b3b4-4e6697c67fa8
5f9a6a62-932d-4fd1-a45a-d8ef9948d9ea
88c894e3-db07-4f66-9ef5-957a4a9e7c98
f69e79bb-fcfb-4d74-be7c-53785681be05
0cd4f576-42ff-4d22-937c-974590fabc52
78d07fb8-f187-42e5-9902-6ddba23fcb14
01f05b71-82b3-460f-b0bf-c6eb5be43143
a9449812-aeb6-4ac5-87c5-ec38774ebab3
a53726b7-16a3-471f-afa6-0add3ec9f075
914e0251-f469-44da-94f8-c9e40cc14e83
ebc5f755-d0e2-498a-aa63-ae596a991c2c
22dfb35a-619e-4537-b652-51d3e21b5546
71a16373-ae46-4477-bea1-4632db4132b2
b2528709-1734-4f64-b6ff-855a775d19ad
761b2d16-fe09-41b7-80fc-f4e6fc9b7710
4211a2a1-9d3f-401b-83de-bbdf0ab6f870
56f979c1-c315-41e6-9ace-e9f822954c6d
8dda97bc-3075-470c-bf19-9044e46545e1
a61c469f-832b-4d86-a64f-c9011692a7fc
1dcd7348-f89b-49ee-9d65-1e0a657a1c2a
91486947-2c87-4558-8e99-24ab29502df2

Jun 25, 05:03 UTC
Jun 24, 2022
Resolved - Start Time : 24/06/2022 21:10 UTC
End Time : 24/06/2022 22:08 UTC
Service impact : Some servers were down.
Root cause : Cooling system malfunction.
Our technical teams resolved the issue. Impacted servers are up anew.

Jun 24, 22:15 UTC
Investigating - Start time : 24/06/2022 21:10 UTC
Service impact : Some servers are down.
Ongoing actions : Investigating
Our technical teams are working on investigate the root cause and resolving the issue. We will post update as significant progress is made.

Jun 24, 21:21 UTC
Resolved - Start time : 24/06/2022 06:54 UTC
End time : 24/06/2022 13:56 UTC
Service impact : All servers on the following racks 46B21, 46B22 and 46B23 are operational.
No data loss to report. The situation is back to normal, the service is running nominally.
Root cause: The disjunction is due to a water leak on one of our network equipment

Jun 24, 14:15 UTC
Update - Update: All servers in the rack 46B22 are operational since 13:14 UTC
Jun 24, 13:29 UTC
Identified - Update: All servers are actually unreachable on rack 46B22.
Jun 24, 12:52 UTC
Update - Update: 90% of the impacted servers are up, we will come back to you as soon as possible.
Jun 24, 11:11 UTC
Update - Update: All servers in the rack 46B23 are operational since 09:20 UTC, for the 2 remaining racks 46B22 and 46B21, we have 80% of servers that are also operational. We continue to work on this incident to restore services on the remaining servers.
Jun 24, 09:40 UTC
Update - Update: We have 60% of servers that are operational now out of the total number of impacted servers.
Our teams continue to work on this incident to restore the service quickly.

Jun 24, 08:24 UTC
Investigating - Start time : 24/06/2022 06:54 UTC
Service impact : Some servers on the following racks 46B21, 46B22 and 46B23 are currently unreachable.
Ongoing actions : Our teams are investigating the source of this issue.

Jun 24, 07:34 UTC
Jun 23, 2022
Resolved - Start time : 23/06/2022 11:50 UTC
End time : 23/06/2022 13:47 UTC
Our technical teams resolved the issues. All impacted servers are up anew.

Jun 23, 14:11 UTC
Identified - Impacted servers are coming back up gradually.
Our technical teams are hands on the remaining impacted servers.

Jun 23, 13:09 UTC
Investigating - Start time : 23/06/2022 11:50 UTC
Service impact : All servers in rack G251B02 unexpectedly shut down.
Ongoing actions : Investigating
Our technical teams are working on resolving the issue. We will post update as significant progress is made.

Jun 23, 12:38 UTC
Resolved - Start Time : 31/05/2022 08:00 UTC
End Time : 23/06/2022 12:17 UTC
Root cause : The incident was caused by a lack of licence. The incident is closed.

Jun 23, 12:50 UTC
Update - Ongoing actions : Our teams have advanced in the resolution of the incident.
They are still working to solve the problem.

Jun 16, 12:26 UTC
Identified - Start time: 31/05/2022 08:00 UTC
User impact : While updating the Veeam license, customers could see a message that it is expired since 31th May, but we still have a 60 days extension. The service will work as usual and there is no impact on the customers infrastructure.
Technical impact (DC/geographical area): all
Scope of impact : Veeam
Ongoing actions : Updating the license on our side

May 31, 12:49 UTC
Resolved - Start Time : 23/06/2022 07:32 UTC
End Time : 23/06/2022 09:20 UTC
Service impact : 13 servers unreachable.
Root cause : Circuit breaker tripped causing the loss of all 13 servers.

Jun 23, 07:30 UTC
Jun 22, 2022
Resolved - Start time : 22/06/2022 14:15 UTC
End time : 22/06/2022 16:34 UTC
Service impact : Some clients might had seen deliveries blocked or vRack tasks not working.
Our technical teams resolved the issue. Deliveries and vRacks are working as prior the incident.

Jun 22, 16:40 UTC
Update - Following our technical teams' feedback, here is some complementary information :
Some client might see deliveries blocked or vRack tasks not working.
Our technical teams are hands on the issue. We will post update as the situation progress.

Jun 22, 16:14 UTC
Investigating - Start time : 22/06/2022 14:15 UTC
Service impact : API slowness might be observed on HCI / Scale / HGR servers ranges.
Ongoing actions : Investigating
Our technical teams are already working on resolving the issue. We will post update as significant progress is made.

Jun 22, 15:24 UTC
Resolved - This incident has been resolved.
Jun 22, 13:53 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host251053.bhs1.cloud.ovh.net

Affected instances

vps88137
vps92785

Jun 22, 13:28 UTC
Completed - The scheduled maintenance has been completed.
Jun 22, 07:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 07:01 UTC
Scheduled - Start time : 22/06/2022 07:00 UTC
End time : 22/06/2022 08:00 UTC
Service impact : The public network will be unavailable.
Service improvement : As part of our policy of continuous improvement, we will be correcting bugs encountered on some network devices.

Jun 22, 06:56 UTC
Jun 21, 2022
Completed - The scheduled maintenance has been completed.
Jun 21, 22:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 07:00 UTC
Scheduled - Start time : 21/06/2022 07:00 UTC
End time : 21/06/2022 23:30 UTC
Service impact : None
Service improvement : In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will do an operation on a network equipment.

Jun 15, 21:49 UTC
Resolved - Start Time : 21/06/2022 14:30 UTC
End Time : 21/06/2022 15:57 UTC
Service impact : Network on rack rack S350B04 now reachable
Root cause : Electrical equipment malfunction.

Jun 21, 16:05 UTC
Investigating - Start time : 21/06/2022 14:30 UTC
Service impact : Network unreachable on rack S350B04
Ongoing actions : Our technical teams investigate to determine the origin of the incident

Jun 21, 15:25 UTC
Completed - Maintenance has been completed.
Jun 21, 13:09 UTC
Verifying - The maintenance has been postponed.
Jun 21, 11:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 11:00 UTC
Scheduled - Start time : 21/06/2022 11:00 UTC
End time : 21/06/2022 11:15 UTC
Service impact : None
Service improvement : We are removing the possibility of booting with OVH kernel as this solution is not maintained anymore.

Jun 16, 00:39 UTC
Completed - Maintenance's time is over.
Jun 21, 11:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 08:00 UTC
Scheduled - Start time : 21/06/2022 08:00 UTC
End time : 21/06/2022 11:00 UTC
Service impact : None
Service improvement : As part of our policy of continuous improvement, we will be correcting bugs encountered on some network devices.

Jun 14, 19:47 UTC
Resolved - Start Time : 21/06/2022 09:15 UTC
End Time : 21/06/2022 10:21 UTC
Service impact : All the servers of the rack are reachable
Root cause : Electrical malfunction

Jun 21, 10:22 UTC
Identified - Start time : 21/06/2022 09:15 UTC
Service impact : Servers on rack R710A21 are unreachable.
Root cause : Electrical malfunction
Our technical teams are working on resolving the issue. We will post update as significant progress is done.

Jun 21, 09:23 UTC
Resolved - Start time : 21/06/2022 08:30 UTC
End Time : 21/06/2022 09:17 UTC
Service impact : Servers on rack R710B14 were unreachable.

Jun 21, 09:34 UTC
Investigating - Start time : 21/06/2022 08:30 UTC
Service impact : Servers on rack R710B14 are unreachable.
Ongoing actions : Investigating
Our technical teams are working on resolving the issue. We will post update as significant progress is done.

Jun 21, 08:40 UTC
Completed - The scheduled maintenance has been completed.
Jun 21, 02:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 00:00 UTC
Scheduled - Start time : 21/06/2022 00:00 UTC
End time : 21/06/2022 03:00 UTC
Service impact : None
Service improvement : In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will upgrade the version of some network equipment.

Jun 14, 22:32 UTC
Resolved - This incident has been resolved.
Jun 21, 01:31 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host1292904.sbg8.cloud.ovh.net

Affected instances

e65320a9-df93-424b-ab29-e4eb1c3cc3bb
cc68890a-c824-4219-b961-5ee5a414f786
21bf56db-5f99-4914-a9e5-2e6176338ebd
65c7cccf-dec9-43da-989e-b20943a41f72
fb01ac14-4e02-4abd-b534-5372e3f58283
6126cd36-64e4-475a-afb2-eba68c0e08da
51278884-9269-45f1-98ce-c62cfc2c8230
2e20bcb2-5f95-4369-b400-192c6d91b7e1
a2ce3073-65a1-4a82-8c61-467de3bc9912
485f400c-9f86-4d1c-b591-e104417e734f
4e0c29d2-9b92-4872-81ce-cb76b4e4bb4f
fe6a7d8c-f03d-4596-b993-38aad2a62aa7
9ba84fd6-184a-43aa-ae5a-808f051b27d2
5b661174-fd60-473a-a263-6ce5ba6e589e
274cdbe1-9983-4055-a23b-4723a7b30062
a4ca797b-adef-47ce-b7ae-fd9ebbf7ff77
275b8f78-933e-4e3b-ab02-d141c2428c4b
8b8d161b-e3cb-4b4b-aa79-d9848a8dad49
b9f08ef1-bee5-4848-9ddb-1caeff78fb94
83c5fe33-93a1-4785-b1df-42f85ae785fd
2af816dc-02fe-4f36-b614-857df107f9a7
185d49ab-1db2-4242-8b37-5c56b74d5822
e6f7fd09-d3a8-4e7a-a3e2-da254b54ed1f
4cd521d4-6106-4e19-8426-a645352e91df
2b52e518-68f6-45f1-beb1-5b8a36797d31
b6646d15-b8c1-4b15-82ec-03340ab43946
85d2b284-423c-4038-92e9-c8f7c9c9679f
8e76438d-fdd5-4a9f-be51-4dae8e13a9a8
e0c2feb2-1434-4b3e-b915-f0f7a2f06251
b2868e30-8f48-4e6b-a339-9ee06690b10a
2f7dd583-fc4f-4377-8ff5-64c136b06596
0da772ae-4d3e-4d1c-93e2-1cb61aa0dd65
1eb231b0-3589-4c82-a2c0-062a89b9a326

Jun 21, 01:01 UTC
Resolved - Start Time : 20/06/2022 21:00 UTC
End Time : 21/06/2022 01:28 UTC
Service impact : Some customers were facing some packet losses on their vRack.
Root cause : Network equipment caused the incident

Jun 21, 01:30 UTC
Investigating - Start time : 20/06/2022 21:00 UTC
Service impact : Some customers are facing some packet losses on their vRack.
Root cause : Network equipment caused the incident
Ongoing actions : Our teams are currently working to solve the problem.
Customers may also face 1 to 2 seconds downtime of their public network and vRack until resolution

Jun 21, 01:15 UTC
Resolved - This incident has been resolved.
Jun 21, 00:37 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host1292904.sbg8.cloud.ovh.net

Affected instances

e65320a9-df93-424b-ab29-e4eb1c3cc3bb
cc68890a-c824-4219-b961-5ee5a414f786
21bf56db-5f99-4914-a9e5-2e6176338ebd
65c7cccf-dec9-43da-989e-b20943a41f72
fb01ac14-4e02-4abd-b534-5372e3f58283
6126cd36-64e4-475a-afb2-eba68c0e08da
51278884-9269-45f1-98ce-c62cfc2c8230
2e20bcb2-5f95-4369-b400-192c6d91b7e1
a2ce3073-65a1-4a82-8c61-467de3bc9912
485f400c-9f86-4d1c-b591-e104417e734f
4e0c29d2-9b92-4872-81ce-cb76b4e4bb4f
fe6a7d8c-f03d-4596-b993-38aad2a62aa7
9ba84fd6-184a-43aa-ae5a-808f051b27d2
5b661174-fd60-473a-a263-6ce5ba6e589e
274cdbe1-9983-4055-a23b-4723a7b30062
a4ca797b-adef-47ce-b7ae-fd9ebbf7ff77
275b8f78-933e-4e3b-ab02-d141c2428c4b
8b8d161b-e3cb-4b4b-aa79-d9848a8dad49
b9f08ef1-bee5-4848-9ddb-1caeff78fb94
83c5fe33-93a1-4785-b1df-42f85ae785fd
2af816dc-02fe-4f36-b614-857df107f9a7
185d49ab-1db2-4242-8b37-5c56b74d5822
e6f7fd09-d3a8-4e7a-a3e2-da254b54ed1f
4cd521d4-6106-4e19-8426-a645352e91df
2b52e518-68f6-45f1-beb1-5b8a36797d31
b6646d15-b8c1-4b15-82ec-03340ab43946
85d2b284-423c-4038-92e9-c8f7c9c9679f
8e76438d-fdd5-4a9f-be51-4dae8e13a9a8
e0c2feb2-1434-4b3e-b915-f0f7a2f06251
b2868e30-8f48-4e6b-a339-9ee06690b10a
2f7dd583-fc4f-4377-8ff5-64c136b06596
0da772ae-4d3e-4d1c-93e2-1cb61aa0dd65
1eb231b0-3589-4c82-a2c0-062a89b9a326

Jun 21, 00:30 UTC
Jun 20, 2022
Completed - The scheduled maintenance has been completed.
Jun 20, 23:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 07:00 UTC
Scheduled - Start time : 20/06/2022 07:00 UTC
End time : 20/06/2022 23:30 UTC
Service impact : None
Service improvement : In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will do an operation on a network equipment.

Jun 15, 21:49 UTC
Jun 19, 2022
Resolved - This incident has been resolved.
Jun 19, 06:15 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host257454.bhs2.cloud.ovh.net

Affected instances

32381e5c-7ff4-45dc-a483-c7748145cce4
81621ef2-f95c-48bc-a666-7b78b5bf396b
5c02c4b2-d4f1-4e1d-bbba-502d68b3e3bf
0817d53b-c5e7-402e-830f-149f30dfd429
e3e97c80-00a6-4032-a5a0-f9ea7da952cc
bc3e3f48-6bdc-4c96-9256-f966ee6058b4
e77c52c4-d8fb-4f2c-aaa5-f9888daf0a5b
4e370a5a-a25b-4575-92d5-fb4bc7616b87
441fcd12-f306-404d-b3d5-ea604122fdff
7e9aa69c-6d6d-401f-ba9d-7b47ae047fed
7727ba91-96a6-420f-9669-2201d1c7a32b
be63f205-4693-4525-ad6b-45c5ca3b2a1f
377b4191-4a29-4e71-8e28-7c81ac455340
1c65b8e3-9370-4b84-a715-2100f348f72d
6ee52474-7430-4e3e-9d4a-d02f10ddeb0d
da3e365c-f81f-4227-bf5f-25da0392ac49
4f095711-22f4-4ab5-93b6-f3e00d02cbcd
681eac7e-6341-4b22-b87b-24a054cab3cd
155544d1-61b0-4db5-9650-5ede1a17824a
4a651ea4-6640-4ee1-8d41-1527e9102088
9dc230de-03ac-4ef6-a141-2e2e320b20c4
d7587e4c-0e2d-459f-a0d4-91928cc2adb8
90e8484f-1f9a-4b72-8563-a1b084aa7e75
84485d6d-d78e-4ff7-991e-c3166fd30d2d
fd6881b9-1877-493f-acfc-a661f8270422
9980afa7-2d7d-4bd0-946a-1a625da65dfb
df60a546-e446-4f99-b1c1-e92efc8df616
14347365-184c-4418-be10-7cfbbfbfd44b
98e39bfc-ba5b-413b-8d9a-105a7fc0f123
1871826d-ec24-4956-9146-d2979f910229
a0e44c6f-4d5a-45b9-814a-50dddecd9fd0
4e9ed6b5-fe33-4289-a52c-591aad81175f
c9995f87-e739-4554-848d-8520d8b917ee
753a9942-9167-422a-bb47-709972f9e098
a1533b04-4791-4ccf-92f5-99822fe577f0
391f38c1-2daf-4789-a558-24daca68c217
46e9bd1d-44da-45b3-acab-9d7fbc6af41f
53109e88-41d0-48bb-a81e-9b52d43b993b
e275f48c-45d3-457a-9bfc-76afc90145c6
4c80acfc-7b27-4d8b-9b72-b3769b7bd407
92846885-9f97-4358-bce6-d6f92fefc87e
6b9b8572-d59d-49cf-894f-1b26be2243d5

Jun 18, 17:41 UTC
Resolved - This incident has been resolved.
Jun 19, 06:13 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host1083898.de2.cloud.ovh.net

Affected instances

vps601588
vps798924
vps801790
vps795356
vps655586
vps669017
vps637048
vps670220
vps637049
vps648396
vps794746
vps644812
vps810822
vps815783
vps627843
vps699204
vps758089
vps559941
vps677470
vps588242
vps591725
vps673829
vps730718
vps627493
vps807566
vps715493
vps790528
vps761154
vps772636
vps628360
vps732276
vps687978
vps730023
vps729699
vps729702
vps729693
vps725232
vps715852
vps715851
vps712434
vps710676
vps703848
vps701406
vps692395
vps690960
vps678990
vps675793
vps664725
vps655004
vps654590
vps649634
vps641995
vps638989
vps638521
vps626924
vps621854

Jun 16, 21:54 UTC
Resolved - This incident has been resolved.
Jun 19, 06:13 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host1083898.de2.cloud.ovh.net

Affected instances

vps601588
vps798924
vps801790
vps795356
vps655586
vps669017
vps637048
vps670220
vps637049
vps648396
vps794746
vps644812
vps810822
vps815783
vps627843
vps699204
vps758089
vps559941
vps677470
vps588242
vps591725
vps673829
vps730718
vps627493
vps807566
vps715493
vps790528
vps761154
vps772636
vps628360
vps732276
vps687978
vps730023
vps729699
vps729702
vps729693
vps725232
vps715852
vps715851
vps712434
vps710676
vps703848
vps701406
vps692395
vps690960
vps678990
vps675793
vps664725
vps655004
vps654590
vps649634
vps641995
vps638989
vps638521
vps626924
vps621854

Jun 17, 05:42 UTC
Resolved - This incident has been resolved.
Jun 19, 06:13 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host1083898.de2.cloud.ovh.net

Affected instances

vps601588
vps798924
vps801790
vps795356
vps655586
vps669017
vps637048
vps670220
vps637049
vps648396
vps794746
vps644812
vps810822
vps815783
vps627843
vps699204
vps758089
vps559941
vps677470
vps588242
vps591725
vps673829
vps730718
vps627493
vps807566
vps715493
vps790528
vps761154
vps772636
vps628360
vps732276
vps687978
vps730023
vps729699
vps729702
vps729693
vps725232
vps715852
vps715851
vps712434
vps710676
vps703848
vps701406
vps692395
vps690960
vps678990
vps675793
vps664725
vps655004
vps654590
vps649634
vps641995
vps638989
vps638521
vps626924
vps621854

Jun 17, 06:43 UTC
Resolved - Start Time : 18/06/2022 20:01 UTC
End Time : 19/06/2022 05:34 UTC
Service impact : Vrack Network is back in order
Root cause : Defective switch

Jun 19, 05:55 UTC
Update - Ongoing actions : Our technicians are replacing the out-of-service switch.
We will keep you updated as soon as possible. We apologize for any inconvenience caused.

Jun 19, 05:13 UTC
Investigating - Start time : 18/06/2022 20:01 UTC
Service impact : The vrack network is down in the rack L115A16
Ongoing actions : Our teams are currently investigating.

Jun 19, 02:13 UTC
Resolved - Start Time : 19/06/2022 01:00 UTC
End Time : 19/06/2022 02:45 UTC
Service impact : Due to a disjunction in the rack, we lost some servers for a while. A fix has been put in place and all servers are now operational. Thank you
Root cause : Due to a disjunction caused by the water leak.

Jun 19, 03:07 UTC
Jun 18, 2022
Resolved - Start Time : 18/06/2022 20:27 UTC
End Time : 18/06/2022 20:31 UTC
Service impact : The public network went down for 5 minutes
Root cause : public tor rebooted

Jun 18, 20:42 UTC
Resolved - This incident has been resolved.
Jun 18, 19:10 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host1361286.sbg8.cloud.ovh.net

Affected instances

c268d53c-91a3-48a8-b596-358349f55d7b
811e3d0b-492b-45ea-b0ce-c4428ca094d7
55c768cd-cac3-4bf7-a066-642dd6e9cee8
fce442ab-fa93-42aa-ae5d-6efa39304b93
44894208-4183-4b9b-931c-69053ceab582
20b444a6-ebab-4dc4-9847-eeaa51bd1518
e4c3b137-b6cf-40f0-b47f-bf24cdeabb69
05a6ea45-2108-467b-8d7c-6dc263db4ec2
50dd1cda-9d2e-472f-9141-cf9a63e851ac
5073783d-d32a-469f-be1c-2f6e558b158b
0499d69f-b253-46f7-9b16-60aa40dc02ed
336027c5-da60-4f4a-8afa-f7121287012e
4ff51f6a-f131-4aeb-8066-b46acb55eb15
391e0767-49ea-480b-85b2-ba4cc1be15f4
a826e2fa-00fd-4f61-9d59-63e540cdc5a1
a1252def-e94f-4e07-8cb5-0f8f76359f64
0d45cd19-796a-41cd-b7e4-4d08eabfc982
39a8ad71-b7d0-44bd-bf46-4149b6719472
04faa075-5751-422e-a634-b7ba442ea1dc
c54dc5fe-6027-40ac-971d-503eabec7b7b
4cd3ff98-a37d-4231-ba20-063464874362
f4d37c1c-a143-432d-807b-33726e523e0b
602d50b9-8563-4a3c-8514-715996a16b3d
c03128eb-f35c-4f1d-8cea-81c96a4ab7fe
f95c289b-9c0f-4501-a0da-d7676f60c0c2
c54ed21d-7cb6-4770-b2d7-6fc31e4761d4
c93ea111-1c09-42c1-805c-5c514b18e624
c3fe4ae9-efb3-41b3-a775-66c73b9ebb93
ac2e375f-0b77-48e5-913b-6e75f209676b
22d3775c-5791-4512-9295-96de0ad76fc8

Jun 18, 13:44 UTC
Resolved - Start Time : 17/06/2022 15:40 UTC
End Time : 17/06/2022 17:16 UTC
Service impacted : 3 servers were inaccessible
Root cause : Incident due to a problem with the cooling system.

Jun 18, 15:30 UTC
Resolved - Start Time : 18/06/2022 14:40 UTC
End Time : 18/06/2022 15:00 UTC
Service impact : 39% of the servers in the rack were unreachable
Root cause : Electrical issue

Jun 18, 13:00 UTC
Resolved - This incident has been resolved.
Jun 18, 10:15 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host1261902.sbg8.cloud.ovh.net

Affected instances

a0d91ace-6354-49df-b1a2-99adaf95188e
38260a7d-ba22-47bd-a972-d2fd434d866b
a4a12cdf-15e9-4112-84d8-465c00c47156
d7bf3128-aef3-4eae-8956-5bad48666ed5

Jun 18, 10:01 UTC
Jun 17, 2022
Resolved - This incident has been resolved.
Jun 17, 05:28 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host347207.sgp2.cloud.ovh.net

Affected instances

e47d5493-d96f-4b44-a124-dd0c723087b1
e012c81c-d801-4a26-9cbb-7698e4930aa1
0a879d2e-4aa6-44c9-9299-90bb913851aa
6b630f3b-1b33-4bca-badd-ae511e343ebf
bd5e6048-086c-4efc-be04-7b92aa5e5015
575189c1-cac2-4bc7-9281-ac41dfa68b69
9e724448-c7fa-4f50-9f63-77bba1d6c19b
eb4491f8-08e2-448e-b325-4d4feba70328
5b155e71-e038-4a5b-89dc-40c7e8da1ae2
3228cbc0-fee0-4d02-913a-0e596349f773
07b4e442-bec9-4511-8095-db4f662daf5f
5099adc8-fd63-4626-948b-41051195044c
af8dc6c1-cedf-4c07-a21b-58578a311817
3ada6884-ec7b-4f5b-96ef-0f572a57c383
11503fc8-3470-4396-9ee2-ab97d6eadb81
ede4b054-95a8-40d8-ae4a-127dca664bc3
08e91423-cdcc-4022-8a83-2e4e77e27704
92e77cee-34d5-4000-bc02-51244c6e83ec
efbdbaa2-c48e-46cb-bbde-e248edf77c16
39180de3-d373-40a5-808d-84f32940a22c
5285d4ed-c100-4d0c-983a-05f1c4bb1427
c5b5eacb-dc47-46cd-be10-b88f4cedc48c
953f1aae-0142-4c79-92e7-2c4a6689d027
3f3794f5-dd29-4385-9e1a-9b64080ffb5e
7127071d-47d6-418a-9200-50e96e02edab
7b6b8e43-224c-4808-b0d6-61030ac1bdf0
08a2fa07-5d1e-4855-8f96-6e060ba04c7c
c47cbb5f-fc45-465f-9953-f390b6a3b44b
12028e6c-71df-45a4-b6d3-d4a4c7e27405
ede09b5b-5eb5-4012-a6b9-687bd7110cf7
bdfa2e32-6d47-498b-9e8c-95df2f5a7a31
e2a19e18-e0c2-4bb3-beb2-a225aa588142
b82a2e8a-ac98-4ecd-896c-65c9888702ad
2b75ad5a-32eb-4657-b9e4-5c6de0447672
806e7895-5c78-41b7-ab41-32d29a2eaee5

Jun 17, 05:19 UTC
Completed - The scheduled maintenance has been completed.
Jun 17, 02:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 00:02 UTC
Scheduled - Start time : 17/06/2022 00:00 UTC
End time : 17/06/2022 03:00 UTC
Service impact : None
Service improvement : In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will upgrade the version of some network equipment.

Jun 14, 22:32 UTC
Completed - The scheduled maintenance has been completed.
Jun 17, 01:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 20:00 UTC
Scheduled - Start time : 16/06/2022 20:00 UTC
End time : 16/06/2022 23:59 UTC
Service impact : None
Service improvement : In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will upgrade the version of network equipment.

Jun 8, 23:58 UTC
Resolved - Start Time : 16/06/2022 21:00 UTC
End Time : 17/06/2022 00:44 UTC
Root cause : The network equipment was out of service.
Comment : Following the replacement on switch, the vrack is available again.

Jun 17, 01:03 UTC
Identified - Update : The network equipment is out of service, a spare is in progress.
Jun 16, 22:00 UTC
Investigating - Start time : 16/06/2022 21:00 UTC
Service impact : Vrack network is unreachable for all servers
Ongoing actions : Our teams are currently identifying the cause of the incident.

Jun 16, 21:15 UTC