As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 20/04/2026 05:00 UTC End time : 20/04/2026 07:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101C14 to rack ERI0102D04B.
Thank you for your understanding. Posted on
Mar 03, 2026 - 20:05 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Infrastructure in Rack L121.
Start time : 20/04/2026 05:00 UTC End time : 23/04/2026 16:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing an electrical maintenance in DC. Posted on
Apr 14, 2026 - 11:03 UTC
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 20/04/2026 07:00 UTC End time : 20/04/2026 09:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101C13 to rack ERI0102D04B.
Thank you for your understanding. Posted on
Mar 03, 2026 - 20:07 UTC
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 20/04/2026 11:00 UTC End time : 20/04/2026 13:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B09 to rack ERI0102E03A.
Thank you for your understanding. Posted on
Mar 03, 2026 - 20:08 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our Backup Storage offer.
Start time : 20/04/2026 14:00 UTC End time : 21/04/2026 02:00 UTC Service impact : During the maintenance window, some storage will be temporarily unavailable for approximately 30 minutes. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Backup Storage offering to implement security and performance enhancements.
Thank you for your understanding. Posted on
Apr 17, 2026 - 16:42 UTC
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 20/04/2026 20:00 UTC End time : 20/04/2026 22:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B15 to rack ERI0102E01A.
Thank you for your understanding. Posted on
Mar 03, 2026 - 20:10 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack R822R10.
Start time : 21/04/2026 02:00 UTC End time : 21/04/2026 03:00 UTC Service impact : Public network will be temporarily unavailable during the maintenance for servers in rack R822R10. Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.
Thank you for your understanding. Posted on
Apr 09, 2026 - 12:58 UTC
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 21/04/2026 05:00 UTC End time : 21/04/2026 07:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B09 to rack ERI0102E03A.
Thank you for your understanding. Posted on
Mar 03, 2026 - 20:12 UTC
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 21/04/2026 07:00 UTC End time : 21/04/2026 09:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B13 to rack ERI0102E04A.
Thank you for your understanding. Posted on
Mar 03, 2026 - 20:14 UTC
As part of our continuous improvement plan, we will be carrying out a migration of the rack E101B10 to ERI0102E01B.
Start time : 21/04/2026 11:00 UTC End time : 21/04/2026 13:00 UTC Service impact : Servers will be unavailable during migration. Service improvement : As part of our continuous improvement policy, we will be doing a migration on our infrastructure.
Thank you for your understanding. Posted on
Mar 04, 2026 - 12:47 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our Backup Storage offer.
Start time : 21/04/2026 14:00 UTC End time : 22/04/2026 02:00 UTC Service impact : During the maintenance window, some storage will be temporarily unavailable for approximately 30 minutes. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Backup Storage offering to implement security and performance enhancements.
Thank you for your understanding. Posted on
Apr 17, 2026 - 16:53 UTC
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 21/04/2026 20:00 UTC End time : 21/04/2026 22:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B06 to rack ERI0102E02C.
Thank you for your understanding. Posted on
Mar 03, 2026 - 20:15 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 22/04/2026 04:00 UTC End time : 22/04/2026 07:00 UTC Service impact : Servers will be unavailable during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Apr 07, 2026 - 14:02 UTC
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 22/04/2026 05:00 UTC End time : 22/04/2026 07:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B07 to rack ERI0102E03C.
Thank you for your understanding. Posted on
Mar 03, 2026 - 20:26 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure in rack GRA0403D02B.
Start time : 22/04/2026 07:00 UTC End time : 22/04/2026 16:00 UTC Service impact : Servers will be unavailable during the maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding. Posted on
Mar 23, 2026 - 11:48 UTC
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 22/04/2026 07:00 UTC End time : 22/04/2026 09:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101A04 to rack ERI0102F01A.
Thank you for your understanding. Posted on
Mar 03, 2026 - 20:27 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure in rack GRA0403C02B.
Start time : 22/04/2026 07:00 UTC End time : 22/04/2026 16:00 UTC Service impact : Servers will be unavailable during the maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding. Posted on
Mar 23, 2026 - 10:43 UTC
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 22/04/2026 11:00 UTC End time : 22/04/2026 14:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101E13 to rack ERI0102D01C.
Thank you for your understanding. Posted on
Mar 03, 2026 - 20:29 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our Backup Storage offer.
Start time : 22/04/2026 14:00 UTC End time : 23/04/2026 02:00 UTC Service impact : During the maintenance window, some storage will be temporarily unavailable for approximately 30 minutes. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Backup Storage offering to implement security and performance enhancements.
Thank you for your understanding. Posted on
Apr 17, 2026 - 16:58 UTC
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 22/04/2026 20:00 UTC End time : 22/04/2026 22:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101A09 to rack ERI0102F01A.
Thank you for your understanding. Posted on
Mar 03, 2026 - 20:31 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 23/04/2026 04:00 UTC End time : 23/04/2026 07:00 UTC Service impact : Servers will be unavailable during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Apr 07, 2026 - 14:05 UTC
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 23/04/2026 05:00 UTC End time : 23/04/2026 07:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101A18 to rack ERI0102F02B.
Thank you for your understanding. Posted on
Mar 03, 2026 - 20:32 UTC
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 23/04/2026 07:00 UTC End time : 23/04/2026 09:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101A03 to rack ERI0102F01B.
Thank you for your understanding. Posted on
Mar 03, 2026 - 20:34 UTC
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 23/04/2026 11:00 UTC End time : 23/04/2026 13:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101A17 to rack ERI0102F02C.
Thank you for your understanding. Posted on
Mar 03, 2026 - 20:35 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our Backup Storage offer.
Start time : 23/04/2026 14:00 UTC End time : 24/04/2026 02:00 UTC Service impact : During the maintenance window, some storage will be temporarily unavailable for approximately 30 minutes. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Backup Storage offering to implement security and performance enhancements.
Thank you for your understanding. Posted on
Apr 17, 2026 - 17:06 UTC
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 23/04/2026 20:00 UTC End time : 23/04/2026 22:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101A07 to rack ERI0102F01B.
Thank you for your understanding. Posted on
Mar 03, 2026 - 20:37 UTC
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 27/04/2026 05:00 UTC End time : 27/04/2026 07:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101A16 to rack ERI0102F03A.
Thank you for your understanding. Posted on
Mar 03, 2026 - 20:40 UTC
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 27/04/2026 07:00 UTC End time : 27/04/2026 09:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101A02 to rack ERI0102F01B.
Thank you for your understanding. Posted on
Mar 03, 2026 - 20:41 UTC
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 27/04/2026 11:00 UTC End time : 27/04/2026 13:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101A15 to rack ERI0102F03B.
Thank you for your understanding. Posted on
Mar 03, 2026 - 20:43 UTC
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 27/04/2026 20:00 UTC End time : 27/04/2026 22:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101A10 to rack ERI0102F01A.
Thank you for your understanding. Posted on
Mar 03, 2026 - 20:44 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 28/04/2026 04:00 UTC End time : 28/04/2026 07:00 UTC Service impact : Servers will be unavailable during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Apr 07, 2026 - 15:02 UTC
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 28/04/2026 05:00 UTC End time : 28/04/2026 07:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101A14 to rack ERI0102F03C.
Thank you for your understanding. Posted on
Mar 03, 2026 - 20:46 UTC
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 28/04/2026 07:00 UTC End time : 28/04/2026 09:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101A06 to rack ERI0102F01C.
Thank you for your understanding. Posted on
Mar 03, 2026 - 20:47 UTC
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 28/04/2026 11:00 UTC End time : 28/04/2026 13:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101A13 to rack ERI0102F04A.
Thank you for your understanding. Posted on
Mar 03, 2026 - 20:49 UTC
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 28/04/2026 20:00 UTC End time : 28/04/2026 22:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101A05 to rack ERI0102F01C.
Thank you for your understanding. Posted on
Mar 03, 2026 - 20:50 UTC
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 29/04/2026 05:00 UTC End time : 29/04/2026 07:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101A12 to rack ERI0102F04B.
Thank you for your understanding. Posted on
Mar 03, 2026 - 20:51 UTC
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 29/04/2026 07:00 UTC End time : 29/04/2026 09:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B02 to rack ERI0102F02A.
Thank you for your understanding. Posted on
Mar 03, 2026 - 20:53 UTC
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 29/04/2026 11:00 UTC End time : 29/04/2026 13:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101A11 to rack ERI0102F04C.
Thank you for your understanding. Posted on
Mar 03, 2026 - 20:54 UTC
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 29/04/2026 20:00 UTC End time : 29/04/2026 22:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101A08 to rack ERI0102F01A.
Thank you for your understanding. Posted on
Mar 03, 2026 - 20:55 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 30/04/2026 04:00 UTC End time : 30/04/2026 07:00 UTC Service impact : Servers will be unavailable during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Apr 07, 2026 - 15:04 UTC
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 30/04/2026 05:00 UTC End time : 30/04/2026 07:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B04 to rack ERI0102F05A.
Thank you for your understanding. Posted on
Mar 03, 2026 - 20:56 UTC
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 30/04/2026 07:00 UTC End time : 30/04/2026 09:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B03 to rack ERI0102F05B.
Thank you for your understanding. Posted on
Mar 03, 2026 - 20:58 UTC
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 30/04/2026 11:00 UTC End time : 30/04/2026 13:00 UTC Service impact : Servers will be unavailable during the maintenance. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101D03 to rack ERI0102D04C.
Thank you for your understanding. Posted on
Mar 12, 2026 - 14:39 UTC
As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.
Start time : 04/05/2026 23:30 UTC End time : 05/05/2026 01:30 UTC Service impact : During the maintenance, the public network will be unavailable for 10 minutes, after which the vRack network will be unavailable for 10 minutes for the servers in the rack. Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipment.
Thank you for your understanding. Posted on
Apr 16, 2026 - 18:27 UTC
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 11/05/2026 04:00 UTC End time : 11/05/2026 07:00 UTC Service impact : Servers will be unavailable during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding. Posted on
Apr 07, 2026 - 14:50 UTC
Resolved -
We had an incident on Dedicated Servers offer which has now been resolved in rack W15A04.
Here are some supplementary details :
Start time : 17/04/2026 17:24 UTC End time : 17/04/2026 17:29 UTC Impacted Service(s) : All servers in the rack W15A04 were temporarily unavailable. Customers Impact : Customers were temporarily unable to access their servers located in rack W15A04. Root Cause : This incident was caused by an electrical equipment issue.
We thank you for your understanding and patience throughout this incident.
Apr 17, 17:45 UTC
Resolved -
We are pleased to inform you that the incident affecting our Dedicated Servers in the rack R802R04 has been resolved.
Start time : 17/04/2026 15:15 UTC End time : 17/04/2026 16:07 UTC Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 17, 16:17 UTC
Investigating -
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in Rack R802R04.
Here are some supplementary details :
Start time : 17/04/2026 15:15 UTC Impacted Service(s) : Some servers in the rack R802R04 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 17, 15:33 UTC
Resolved -
We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.
Start time : 17/04/2026 05:46 UTC End time : 17/04/2026 07:23 UTC Root Cause : This incident was caused by an electrical equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 17, 08:25 UTC
Identified -
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation: Update : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 17, 06:15 UTC
Investigating -
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack LIM0314B03B.
Here are some supplementary details :
Start time : 17/04/2026 05:46 UTC Impacted Service(s) : All servers in the rack LIM0314B03B are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified racks Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 17, 05:54 UTC
Completed -
The scheduled maintenance has been completed.
Apr 17, 02:48 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 14:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our Backup Storage offer.
Start time : 16/04/2026 14:00 UTC End time : 17/04/2026 02:00 UTC Service impact : During the maintenance window, some storage will be temporarily unavailable for approximately 30 minutes. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Backup Storage offering to implement security and performance enhancements.
Thank you for your understanding.
Apr 13, 09:30 UTC
Resolved -
We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.
Start time : 16/04/2026 12:35 UTC End time : 17/04/2026 02:46 UTC Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 17, 02:47 UTC
Update -
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation: Update : Most servers are now operational and accessible by customers. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 16, 19:36 UTC
Identified -
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer in Rack R822R04.
Here are some supplementary details :
Start time : 16/04/2026 12:35 UTC Impacted Service(s) : Some servers in the rack R822R04 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 16, 14:16 UTC
Completed -
The scheduled maintenance has been completed.
Apr 16, 21:21 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 20:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 16/04/2026 20:00 UTC End time : 16/04/2026 22:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B15 to rack ERI0102E01A.
Thank you for your understanding.
Mar 3, 20:02 UTC
Resolved -
We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.
Start time : 16/04/2026 11:35 UTC End time : 16/04/2026 20:00 UTC Root Cause : This incident was caused by an electrical equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 16, 20:02 UTC
Identified -
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific room CCH0101.
Here are some supplementary details :
Start time : 16/04/2026 11:35 UTC Impacted Service(s) : Some servers in room CCH0101 remain temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their servers located on the specified racks. Root Cause : This incident is caused by an electrical equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 16, 13:46 UTC
Investigating -
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in room CCH0101.
Here are some supplementary details :
Start time : 16/04/2026 11:35 UTC Impacted Service(s) : Some servers in the room CCH0101 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified racks. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 16, 12:13 UTC
Resolved -
We are pleased to inform you that the incident affecting our Dedicated Servers in rack G115A05 has been resolved.
Start time : 16/04/2026 15:49 UTC End time : 16/04/2026 16:51 UTC Root Cause : This incident was caused by an electrical equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 16, 16:53 UTC
Investigating -
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack G115A05 in GRA1.
Here are some supplementary details :
Start time : 16/04/2026 15:49 UTC Impacted Service(s) : Some servers in the rack G115A05 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their servers located on the specified racks. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 16, 16:11 UTC
Completed -
The scheduled maintenance has been completed since 16/04/2026 04:00 UTC.
Apr 16, 13:35 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 14:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our Backup Storage offer.
Start time : 15/04/2026 14:00 UTC End time : 16/04/2026 02:00 UTC Service impact : During the maintenance window, some storage will be temporarily unavailable for approximately 30 minutes. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Backup Storage offering to implement security and performance enhancements.
Thank you for your understanding.
Apr 13, 09:25 UTC
Resolved -
We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.
Start time : 16/04/2026 12:10 UTC End time : 16/04/2026 13:26 UTC Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 16, 13:27 UTC
Identified -
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack R821L07.
Here are some supplementary details :
Start time : 16/04/2026 12:10 UTC Impacted Service(s) : Some servers in the rack R821L07 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their servers located on the specified racks Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 16, 13:12 UTC
Completed -
The scheduled maintenance has been completed.
Apr 16, 13:24 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 11:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 16/04/2026 11:00 UTC End time : 16/04/2026 13:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B16 to rack ERI0102E03C.
Thank you for your understanding.
Mar 3, 20:00 UTC
Completed -
All services are operational.
Apr 16, 08:27 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 07:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 16/04/2026 07:00 UTC End time : 16/04/2026 09:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B17 to rack ERI0102E03B.
Thank you for your understanding.
Mar 3, 19:52 UTC
Completed -
The scheduled maintenance has been completed.
Apr 16, 07:13 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 05:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 16/04/2026 05:00 UTC End time : 16/04/2026 07:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B17 to rack ERI0102E03B .
Thank you for your understanding.
Mar 3, 19:51 UTC
Completed -
The scheduled maintenance has been completed.
Apr 16, 06:28 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 04:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 16/04/2026 04:00 UTC End time : 16/04/2026 07:00 UTC Service impact : Servers will be unavailable during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Apr 7, 13:58 UTC
Resolved -
We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.
Start time : 16/04/2026 02:35 UTC End time : 16/04/2026 06:04 UTC Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 16, 06:08 UTC
Identified -
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack T06E30.
Here are some supplementary details :
Start time : 16/04/2026 02:35 UTC Impacted Service(s) : Some servers in the rack T06E30 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their servers located on the specified racks Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 16, 02:41 UTC
Completed -
We would like to inform you that the maintenance on our dedicated servers is now completed. All services are operational.
Thank you for your patience throughout this maintenance.
Apr 15, 21:46 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 20:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 15/04/2026 20:00 UTC End time : 15/04/2026 22:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B19 to rack ERI0102E01C.
Thank you for your understanding.
Mar 3, 19:46 UTC
Completed -
We would like to inform you that the maintenance on our electrical infrastructure is now completed. All services are operational.
Thank you for your patience throughout this maintenance.
Apr 15, 21:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 07:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure in rack GRA0403D02A.
Start time : 15/04/2026 07:00 UTC End time : 15/04/2026 16:00 UTC Service impact : Servers will be unavailable during the maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Mar 23, 11:16 UTC
Resolved -
We are pleased to inform you that the incident affecting our Virtual Private Servers has been resolved.
Start time : 15/04/2026 07:10 UTC End time : 15/04/2026 14:45 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 15, 14:45 UTC
Update -
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation: Update : The vast majority of VPS servers are available again. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 15, 14:12 UTC
Identified -
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Virtual Private Servers offer on the specific LIM region.
Here are some supplementary details :
Start time : 15/04/2026 07:10 UTC Impacted Service(s) : Some VPS instances in the LIM region are unreachable. Customers Impact : Some customers are temporarily unable to access and use their VPS instances in the LIM region. Root Cause : A service disruption occurred due to an unexpected infrastructure failure Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Apr 15, 08:58 UTC
Completed -
The scheduled maintenance has been completed.
Apr 15, 14:34 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 11:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 15/04/2026 11:00 UTC End time : 15/04/2026 13:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B05 to rack ERI0102D03B and ERI0102D03C.
Thank you for your understanding.
Mar 3, 19:39 UTC
Resolved -
We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.
Start time : 15/04/2026 07:30 UTC End time : 15/04/2026 11:51 UTC Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 15, 13:52 UTC
Update -
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation: Update : A significant number of servers are operational again. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 15, 11:39 UTC
Identified -
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack SBG0506B05C.
Here are some supplementary details :
Start time : 15/04/2026 07:30 UTC Impacted Service(s) : Some servers in the rack SBG0506B05C are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their servers located on the specified racks Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 15, 10:11 UTC
Investigating -
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in rack SBG0506B05C.
Here are some supplementary details :
Start time : 15/04/2026 07:30 UTC Impacted Service(s) : Some servers in the rack SBG0506B05C are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their servers located on the specified racks Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 15, 08:00 UTC
Completed -
The scheduled maintenance has been completed.
Apr 15, 11:51 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 11:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in Rack L111A16.
Start time : 15/04/2026 11:00 UTC End time : 15/04/2026 13:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Apr 14, 07:46 UTC
Completed -
The scheduled maintenance has been completed.
Apr 15, 10:27 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 08:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 15/04/2026 08:00 UTC End time : 15/04/2026 10:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B05 to rack ERI0102D03B and ERI0102D03C.
Thank you for your understanding.
Mar 3, 19:37 UTC
Resolved -
We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.
Start time : 15/04/2026 08:30 UTC End time : 15/04/2026 09:38 UTC Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 15, 09:42 UTC
Identified -
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack R809R07.
Here are some supplementary details :
Start time : 15/04/2026 08:30 UTC Impacted Service(s) : Some servers in the rack R809R07 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their servers located on the specified racks Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 15, 08:44 UTC
Resolved -
We are pleased to inform you that the incident affecting our Virtual Private Servers has been resolved.
Start time : 15/04/2026 07:10 UTC End time : 15/04/2026 08:10 UTC Root Cause : A service disruption occurred due to an unexpected infrastructure failure.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 15, 08:55 UTC
Identified -
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Virtual Private Servers offer on the specific LIM region.
Here are some supplementary details :
Start time : 15/04/2026 07:10 UTC Impacted Service(s) : Some VPS instances in the LIM region are unreachable. Customers Impact : Some customers are temporarily unable to access and use their VPS instances in the LIM region. Root Cause : A service disruption occurred due to an unexpected infrastructure failure Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Apr 15, 07:57 UTC
Investigating -
We are currently experiencing an event affecting our Virtual Private Servers offer.
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 15, 07:48 UTC
Completed -
Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 15, 07:21 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 05:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 15/04/2026 05:00 UTC End time : 15/04/2026 08:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101E12 to rack ERI0102D01B.
Thank you for your understanding.
Mar 3, 19:34 UTC
Update -
All services are operational.
Apr 15, 07:10 UTC
Completed -
The scheduled maintenance has been completed.
Apr 15, 07:09 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 04:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 15/04/2026 04:00 UTC End time : 15/04/2026 07:00 UTC Service impact : Servers will be unavailable during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Apr 7, 13:52 UTC
Completed -
We would like to inform you that the maintenance on our Backup Storage is now completed. All services are operational.
Thank you for your patience throughout this maintenance.
Apr 15, 03:43 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 14:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our Backup Storage offer.
Start time : 14/04/2026 14:00 UTC End time : 15/04/2026 02:00 UTC Service impact : During the maintenance window, some storage will be temporarily unavailable for approximately 30 minutes. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Backup Storage offering to implement security and performance enhancements.
Thank you for your understanding.
Apr 13, 09:17 UTC
Completed -
We would like to inform you that the maintenance on our dedicated servers is now completed. All services are operational.
Thank you for your patience throughout this maintenance.
Apr 14, 22:49 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 20:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 14/04/2026 20:00 UTC End time : 14/04/2026 22:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B19 to rack ERI0102E01C.
Thank you for your understanding.
Mar 3, 19:32 UTC
Resolved -
We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.
Start time : 14/04/2026 17:34 UTC End time : 14/04/2026 19:22 UTC Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 14, 19:23 UTC
Identified -
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack R821L02.
Here are some supplementary details :
Start time : 14/04/2026 17:34 UTC Impacted Service(s) : Servers in the specified rack are no longer able to access the vRack network. Customers Impact : Customers are temporarily unable to access their servers via vRack network located on the specified racks. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 14, 18:55 UTC
Investigating -
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack R821L02.
Here are some supplementary details :
Start time : 14/04/2026 17:34 UTC Impacted Service(s) : Servers in the specified rack are no longer able to access the vRack network. Customers Impact : Customers are temporarily unable to access their servers via vRack network located on the specified racks. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 14, 17:44 UTC
Resolved -
We had an incident on Dedicated Servers offer which has now been resolved.
Here are some supplementary details :
Start time : 14/04/2026 17:55 UTC End time : 14/04/2026 18:10 UTC Impacted Service(s) : Some servers in the rack R821L03 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified racks Root Cause : This incident was caused by a cooling system issue.
We thank you for your understanding and patience throughout this incident.
Apr 14, 18:19 UTC
Completed -
All services are operational.
Apr 14, 14:49 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 07:15 UTC
Scheduled -
As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.
Start time : 14/04/2026 07:07 UTC End time : 14/04/2026 15:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Apr 14, 07:13 UTC
Completed -
All services are operational.
Apr 14, 10:57 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 09:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 14/04/2026 09:00 UTC End time : 14/04/2026 10:30 UTC Service impact : During the maintenance window, servers in the specified rack will be temporarily unavailable for 15 minutes. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Mar 19, 14:54 UTC
Completed -
The scheduled maintenance has been completed.
Apr 14, 08:55 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 07:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 14/04/2026 07:00 UTC End time : 14/04/2026 09:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101C17 to rack ERI0102D04A.
Thank you for your understanding.
Mar 3, 19:30 UTC
Completed -
The scheduled maintenance has been completed.
Apr 14, 07:52 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 07:01 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 14/04/2026 07:00 UTC End time : 14/04/2026 08:30 UTC Service impact : During the maintenance window, servers in the specified rack will be temporarily unavailable for 15 minutes. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Mar 19, 14:52 UTC
Completed -
The scheduled maintenance has been completed.
Apr 14, 07:23 UTC
Update -
Operations on this maintenance will take longer than expected. Update will be posted when operations are done
Apr 14, 07:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 05:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 14/04/2026 05:00 UTC End time : 14/04/2026 07:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101D14 to rack ERI0102D03C.
Thank you for your understanding.
Mar 3, 19:25 UTC
Resolved -
We had an incident on Dedicated Servers offer which has now been resolved.
Here are some supplementary details :
Start time : 14/04/2026 06:00 UTC End time : 14/04/2026 06:20 UTC Impacted Service(s) : Servers in the specified rack were no longer able to access the public network. Customers Impact : Customers were temporarily unable to access their servers via public network located on the specified rack. Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Apr 14, 06:32 UTC
Resolved -
We are pleased to inform you that the incident affecting our Dedicated Servers on rack G118A08 has been resolved.
Start time : 14/04/2026 03:07 UTC End time : 14/04/2026 04:02 UTC Root Cause : This incident was caused by an electrical equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 14, 04:05 UTC
Investigating -
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack G118A08.
Here are some supplementary details :
Start time : 14/04/2026 03:07 UTC Impacted Service(s) : Some servers in the rack G118A08 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 14, 03:40 UTC
Completed -
The scheduled maintenance has been completed.
Apr 14, 02:47 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 14:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our Backup Storage offer.
Start time : 13/04/2026 14:00 UTC End time : 14/04/2026 02:00 UTC Service impact : During the maintenance window, some storage will be temporarily unavailable for approximately 30 minutes. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Backup Storage offering to implement security and performance enhancements.
Thank you for your understanding.
Apr 13, 09:07 UTC
Completed -
The scheduled maintenance has been completed.
Apr 14, 01:31 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 20:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 13/04/2026 20:00 UTC End time : 13/04/2026 22:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B21 to rack ERI0102E02B.
Thank you for your understanding.
Mar 3, 19:23 UTC
Completed -
All services are operational.
Apr 13, 14:43 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 11:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 13/04/2026 11:00 UTC End time : 13/04/2026 13:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101D15 to rack ERI0102D03B.
Thank you for your understanding.
Mar 3, 19:21 UTC
Completed -
We would like to inform you that the maintenance on our is now completed. All services are operational.
Thank you for your patience throughout this maintenance.
Apr 13, 14:32 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 10:55 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 13/04/2026 07:30 UTC End time : 13/04/2026 14:40 UTC Service impact : The servers will be unavailable during maintenance Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Apr 13, 10:45 UTC
Completed -
All services are operational.
Apr 13, 13:09 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 11:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 13/04/2026 11:00 UTC End time : 13/04/2026 12:30 UTC Service impact : During the maintenance window, servers in the specified rack will be temporarily unavailable for 15 minutes. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Mar 19, 14:51 UTC
Resolved -
We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.
Start time : 13/04/2026 12:22 UTC End time : 13/04/2026 13:06 UTC Root Cause : This incident was caused by an electrical equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 13, 13:09 UTC
Investigating -
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack 41A13.
Here are some supplementary details :
Start time : 13/04/2026 12:22 UTC Impacted Service(s) : Some servers in the rack 41A13 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified racks Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 13, 12:37 UTC
Resolved -
We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.
Start time : 13/04/2026 12:30 UTC End time : 13/04/2026 13:03 UTC Root Cause : This incident was caused by an electrical equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 13, 13:04 UTC
Investigating -
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack 42F22.
Here are some supplementary details :
Start time : 13/04/2026 12:30 UTC Impacted Service(s) : Some servers in the rack 42F22 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified racks Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 13, 12:50 UTC
We apologize for any inconvenience caused and appreciate your understanding.
Apr 13, 12:10 UTC
Identified -
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Virtual Private Servers offer on the specific LIM1 region.
Here are some supplementary details :
Start time : 13/04/2026 07:00 UTC Impacted Service(s) : Some VPS are temporarily unavailable. Customers Impact :Some customers may temporarily be unable to access their VPS. Root Cause : This incident is caused by this maintenance : https://network.status-ovhcloud.com/incidents/x5gtvvhjybh9 Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 13, 08:31 UTC
Completed -
All services are operational.
Apr 13, 11:12 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 09:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 13/04/2026 09:00 UTC End time : 13/04/2026 10:30 UTC Service impact : During the maintenance window, servers in the specified rack will be temporarily unavailable for 15 minutes. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Mar 19, 14:49 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 07:30 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.
Start time : 13/04/2026 07:30 UTC End time : 13/04/2026 09:30 UTC Service impact : The servers will be unavailable during maintenance Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Apr 13, 07:29 UTC
Completed -
The scheduled maintenance has been completed.
Apr 13, 09:09 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 07:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 13/04/2026 07:00 UTC End time : 13/04/2026 09:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101F06 to rack ERI0102D03A.
Thank you for your understanding.
Mar 3, 19:19 UTC
Completed -
The scheduled maintenance has been completed.
Apr 13, 08:31 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 07:01 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.
Start time : 13/04/2026 07:00 UTC End time : 13/04/2026 08:30 UTC Service impact : During the maintenance window, servers in the specified rack will be temporarily unavailable for 15 minutes. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Mar 19, 14:46 UTC
Completed -
The scheduled maintenance has been completed.
Apr 13, 06:56 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 05:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 13/04/2026 05:00 UTC End time : 13/04/2026 07:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101F07 to rack ERI0102D02C.
Thank you for your understanding.
Mar 3, 19:17 UTC
Completed -
All services are operational. No more impact since 13/04/2026 03:24 UTC.
Apr 13, 03:25 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 02:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack G111B23.
Start time : 13/04/2026 02:00 UTC End time : 13/04/2026 03:00 UTC Service impact : Public network will be temporarily unavailable during the maintenance for servers in rack G111B23. Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.
Thank you for your understanding.
Apr 9, 13:37 UTC
Resolved -
We had an incident on Dedicated Servers offer on rack R717B15 which has now been resolved.
Here are some supplementary details :
Start time : 12/04/2026 22:33 UTC End time : 12/04/2026 22:36 UTC Impacted Service(s) : Servers in the specified rack were temporarily unable to access the vRack network. Customers Impact : Customers were temporarily unable to access their servers via vRack network located in rack R717B15. Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Apr 12, 22:41 UTC
Resolved -
We are pleased to inform you that the incident affecting our Dedicated Servers on racks T04E28 and T04E29 has been resolved.
Start time : 12/04/2026 20:32 UTC End time : 12/04/2026 20:47 UTC Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 12, 20:48 UTC
Identified -
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks T04E28 and T04E29.
Here are some supplementary details :
Start time : 12/04/2026 20:32 UTC Impacted Service(s) : Servers in the specified racks are no longer able to access the vRack network. Customers Impact : Customers are temporarily unable to access their servers via vRack network located in racks T04E28 and T04E29. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 12, 20:37 UTC
Resolved -
We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.
Start time : 12/04/2026 08:49 UTC End time : 12/04/2026 17:30 UTC Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 12, 17:35 UTC
Investigating -
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack L102A03.
Here are some supplementary details :
Start time : 12/04/2026 08:49 UTC Impacted Service(s) : Servers in the specified rack are no longer able to access the public network. Customers Impact : Customers are temporarily unable to access their servers via public network located on the specified racks. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 12, 08:57 UTC
Resolved -
We are pleased to inform you that the incident affecting our Dedicated Servers offer has been resolved.
Start time : 10/04/2026 20:29 UTC End time : 10/04/2026 20:49 UTC Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 10, 20:51 UTC
Investigating -
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the specified rack.
Here are some supplementary details :
Start time : 10/04/2026 20:29 UTC Impacted Service(s) : All servers in the rack 23D07 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified rack. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 10, 20:37 UTC
Completed -
The scheduled maintenance has been completed.
Apr 10, 19:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 05:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure in Room L121.
Start time : 30/03/2026 05:00 UTC End time : 10/04/2026 16:00 UTC Service impact : None. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Mar 23, 09:18 UTC
Completed -
The scheduled maintenance has been completed.
Apr 10, 19:14 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 17:35 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack 45C16.
Start time : 10/04/2026 17:05 UTC End time : 10/04/2026 19:00 UTC Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Apr 10, 17:30 UTC
Resolved -
We are pleased to inform you that the incident affecting our Dedicated Servers on rack 45C15 has been resolved.
Start time : 10/04/2026 15:55 UTC End time : 10/04/2026 18:00 UTC Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 10, 18:21 UTC
Identified -
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack 45C15.
Here are some supplementary details :
Start time : 10/04/2026 15:55 UTC Impacted Service(s) : Servers in the specified rack are no longer able to access the public network. Customers Impact : Customers are temporarily unable to access their servers via public network located in rack 45C15. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 10, 17:04 UTC
Investigating -
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack 45C15.
Here are some supplementary details :
Start time : 10/04/2026 15:55 UTC Impacted Service(s) : Servers in the specified rack are no longer able to access the public network. Customers Impact : Customers are temporarily unable to access their servers via public network located in rack 45C15. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 10, 16:03 UTC
Resolved -
We are pleased to inform you that the incident affecting our Dedicated Servers offer in rack GRA0406C04A has been resolved.
Start time : 10/04/2026 12:54 UTC End time : 10/04/2026 14:20 UTC Root Cause : This incident was caused by an electrical equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 10, 14:32 UTC
Investigating -
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack GRA0406C04A.
Here are some supplementary details :
Start time : 10/04/2026 12:43 UTC Impacted Service(s) : All servers in the rack GRA0406C04A are temporarily unavailable. Customers Impact : Customers are temporarily unable to access and use their servers in the specified rack. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 10, 12:56 UTC
Resolved -
We had an incident on Dedicated Servers offer on rack B717B09 which has now been resolved.
Here are some supplementary details :
Start time : 10/04/2026 13:35 UTC End time : 10/04/2026 13:42 UTC Impacted Service(s) : Servers in the specified rack were temporarily unable to access the vRack network. Customers Impact : Customers were temporarily unable to access and use their servers in rack B717B09 through vRack network. Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Apr 10, 13:53 UTC
Completed -
The scheduled maintenance has been completed.
Apr 10, 02:27 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 14:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our Backup Storage offer.
Start time : 09/04/2026 14:00 UTC End time : 10/04/2026 02:00 UTC Service impact : During the maintenance window, some storage will be temporarily unavailable for approximately 30 minutes. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Backup Storage offering to implement security and performance enhancements.
Thank you for your understanding.
Apr 3, 20:10 UTC
Resolved -
We had an incident on Dedicated Servers offer which has now been resolved.
Here are some supplementary details :
Start time : 09/04/2026 23:18 UTC End time : 09/04/2026 23:22 UTC Impacted Service(s) : Servers in the specified rack were no longer able to access the vRack network. Customers Impact : Customers were temporarily unable to access their servers via vRack network located on the specified rack. Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Apr 9, 23:24 UTC
Completed -
The scheduled maintenance has been completed.
Apr 9, 21:25 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 20:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 09/04/2026 20:00 UTC End time : 09/04/2026 22:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B21 to rack ERI0102E02B.
Thank you for your understanding.
Mar 3, 19:15 UTC
Resolved -
We are pleased to inform you that the incident affecting our Dedicated Servers offer has been resolved.
Start time : 09/04/2026 15:47 UTC End time : 09/04/2026 16:15 UTC Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 9, 17:01 UTC
Monitoring -
Service has been fully restored since 09/04/2026 16:15 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 09/04/2026 15:47 UTC Impacted Service(s) : Public network was temporarily unavailable for servers located in the rack 51B17. Customers Impact : Customers were temporarily unable to access and use their servers in the specified rack. Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 9, 16:51 UTC
Update -
We are continuing to work on a fix for this issue.
Apr 9, 15:59 UTC
Identified -
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack 51B17.
Here are some supplementary details :
Start time : 09/04/2026 15:47 UTC Impacted Service(s) : Public network is temporarily unavailable for servers located in the rack 51B17. Customers Impact : Customers are temporarily unable to access and use their servers in the specified rack. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Apr 9, 15:59 UTC
Resolved -
We are pleased to inform you that the incident affecting our Dedicated Servers offer has been resolved.
Start time : 09/04/2026 11:40 UTC End time : 09/04/2026 16:27 UTC Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 9, 16:29 UTC
Update -
Please find below an update on the situation:
Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Apr 9, 16:06 UTC
Identified -
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack RBX0840F01A.
Here are some supplementary details :
Start time : 09/04/2026 11:40 UTC Impacted Service(s) : Some servers in the rack RBX0840F01A are temporarily unavailable. Customers Impact : Customers are temporarily unable to access and use their servers in the specified rack. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 9, 12:13 UTC
Resolved -
We are pleased to inform you that the incident affecting our Dedicated Servers Offer has been resolved.
Service impact : Some servers in the rack R821L03 were temporarily unavailable. Customers Impact : Customers were temporarily unable to access their servers located on the specified rack. End time : 09/04/2026 15:32 UTC
Service impact : vRack network was temporarily unavailable in the rack R821L02. Customers Impact : Customers were temporarily unable to access and use their servers through vRack network. End time : 09/04/2026 15:06 UTC
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 9, 16:00 UTC
Update -
Please find below an update on the situation:
Service impact : Some servers in the rack R821L03 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Service impact : vRack network was temporarily unavailable in the rack R821L02. Customers Impact : Customers were temporarily unable to access and use their servers through vRack network. End time : 09/04/2026 15:06 UTC
Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Thank you for your understanding.
Apr 9, 15:16 UTC
Identified -
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer in R821L02.
Here are some supplementary details :
Start time : 09/04/2026 12:54 UTC Impacted Service(s) : The vRack network in R821L02 is temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers via vRack network located on the specified rack. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 9, 13:16 UTC
Completed -
The scheduled maintenance has been completed.
Apr 9, 13:58 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 11:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 09/04/2026 11:00 UTC End time : 09/04/2026 13:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101D16 to rack ERI0102D02B.
Thank you for your understanding.
Mar 3, 19:12 UTC
Resolved -
We would like to inform you that the incident on the rack R821R13 has now been resolved.
Impacted Service(s) : No impact, the vRack network remained fully operational on rack R821R13.
We thank you for your understanding and patience throughout this incident.
Apr 9, 13:34 UTC
Identified -
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer in R821R13.
Here are some supplementary details :
Start time : 09/04/2026 13:02 UTC Impacted Service(s) : The vRack network in R821R13 is temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers via vRack network located on the specified rack. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 9, 13:19 UTC
Completed -
The scheduled maintenance has been completed.
Apr 9, 12:14 UTC
Update -
The current maintenance is still in progress. We will inform you when it's finished.
Apr 9, 09:41 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 05:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 09/04/2026 05:00 UTC End time : 09/04/2026 07:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101F15 to rack ERI0102D02A.
Thank you for your understanding.
Mar 3, 19:07 UTC
Resolved -
We are pleased to inform you that the incident affecting our Dedicated Servers offer on rack SBG0502B02C has been resolved.
Start time : 09/04/2026 09:37 UTC End time : 09/04/2026 10:03 UTC Impacted Service(s) : All servers in the rack SBG0502B02C were temporarily unavailable. Customers Impact : Customers were temporarily unable to access and use their servers in the specified rack. Root Cause : This incident was caused by an electrical equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 9, 10:14 UTC
Completed -
The scheduled maintenance has been completed.
Apr 9, 09:53 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 21:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.
Start time : 08/04/2026 21:00 UTC End time : 09/04/2026 09:00 UTC Service impact : During the maintenance window, the Public Network will experience brief unavailability affecting the racks listed below : S2-5X-02-05A S2-5X-02-05B S2-5X-02-08B S2-5X-02-09B
Access to the IPMI (Intelligent Platform Management Interface) will experience brief unavailability affecting the racks listed below : S2-5X-02-06B S2-5X-02-07A S2-5X-02-07B S2-5X-02-08B S2-5X-02-09B S2-5X-02-10A
Please note that the maintenance may take less time than expected.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipment on the specified racks.
Thank you for your understanding.
Mar 19, 14:03 UTC
Completed -
The scheduled maintenance has been completed.
Apr 9, 09:39 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 07:32 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 09/04/2026 07:00 UTC End time : 09/04/2026 10:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101E10 to rack ERI0102D01A.
Thank you for your understanding.
Mar 3, 19:10 UTC
Completed -
The scheduled maintenance has been completed.
Apr 9, 06:10 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 14:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our Backup Storage offer.
Start time : 08/04/2026 14:00 UTC End time : 09/04/2026 02:00 UTC Service impact : During the maintenance window, some storage will be temporarily unavailable for approximately 30 minutes. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Backup Storage offering to implement security and performance enhancements.
Thank you for your understanding.
Apr 3, 20:06 UTC
Completed -
The scheduled maintenance has been completed.
Apr 8, 20:57 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 20:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 08/04/2026 20:00 UTC End time : 08/04/2026 22:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B22 to rack ERI0102E02C.
Thank you for your understanding.
Mar 3, 19:04 UTC
Completed -
The scheduled maintenance has been completed.
Apr 8, 14:48 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 12:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack SBG0505B04B.
Start time : 08/04/2026 09:00 UTC End time : 08/04/2026 16:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Apr 8, 11:56 UTC
Completed -
The scheduled maintenance has been completed.
Apr 8, 14:46 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 08:10 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack SBG0505B04A.
Start time : 08/04/2026 06:20 UTC End time : 08/04/2026 15:00 UTC Service impact : None Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.
Thank you for your understanding.
Apr 8, 08:09 UTC
Resolved -
We are pleased to inform you that the incident affecting our Dedicated Servers Offer has been resolved.
Start time : 08/04/2026 12:55 UTC End time : 08/04/2026 14:20 UTC Root Cause : This incident was caused by an electrical equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 8, 14:30 UTC
Identified -
We have determined the origin of the issue affecting our Dedicated Servers offer in Rack G209A15.
Here are some supplementary details :
Start time : 08/04/2026 12:55 UTC Impacted Service(s) : All servers in the rack G209A15 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified rack. Root Cause : This incident is caused by an electrical equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 8, 13:39 UTC
Investigating -
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in Rack G209A15.
Start time : 08/04/2026 12:55 UTC Impacted Service(s) : All servers in the rack G209A15 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 8, 13:09 UTC
Completed -
The scheduled maintenance has been completed.
Apr 8, 12:35 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 11:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 08/04/2026 11:00 UTC End time : 08/04/2026 13:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101D17 to rack ERI0102E02C.
Thank you for your understanding.
Mar 3, 19:02 UTC
Completed -
All services are operational. No more impact since 08/04/2026 08:44 UTC.
Apr 8, 08:46 UTC
Update -
The current maintenance will take more time than expected. Below you can find new information regarding the operation.
Start time : 08/04/2026 05:00 UTC End time : 08/04/2026 10:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101D19 to rack ERI0102E03A.
Apr 8, 07:43 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 05:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 08/04/2026 05:00 UTC End time : 08/04/2026 07:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101D19 to rack ERI0102E03A.
Thank you for your understanding.
Mar 3, 18:58 UTC
Completed -
The scheduled maintenance has been completed.
Apr 8, 08:42 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 07:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 08/04/2026 07:00 UTC End time : 08/04/2026 09:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101D18 to rack ERI0102E03B.
Thank you for your understanding.
Mar 3, 19:00 UTC
Completed -
The scheduled maintenance has been completed.
Apr 8, 02:46 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 14:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our Backup Storage offer.
Start time : 07/04/2026 14:00 UTC End time : 08/04/2026 02:00 UTC Service impact : During the maintenance window, some storage will be temporarily unavailable for approximately 30 minutes. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Backup Storage offering to implement security and performance enhancements.
Thank you for your understanding.
Apr 3, 20:03 UTC
Completed -
The scheduled maintenance has been completed.
Apr 7, 21:43 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 20:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 07/04/2026 20:00 UTC End time : 07/04/2026 22:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B14 to rack ERI0102E02C.
Thank you for your understanding.
Mar 3, 18:56 UTC
Completed -
All services are operational.
Apr 7, 14:42 UTC
Update -
Most servers are operational and maintenance should be completed shortly.
Apr 7, 13:49 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 11:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 07/04/2026 11:00 UTC End time : 07/04/2026 13:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101D20 to rack ERI0102E01B.
Thank you for your understanding.
Mar 3, 18:49 UTC
Completed -
All services are operational.
Apr 7, 09:10 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 07:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 07/04/2026 07:00 UTC End time : 07/04/2026 09:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101D21 to rack ERI0102E01C.
Thank you for your understanding.
Mar 3, 18:18 UTC
Completed -
The scheduled maintenance has been completed.
Apr 7, 06:36 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 05:00 UTC
Scheduled -
As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.
Start time : 07/04/2026 05:00 UTC End time : 07/04/2026 07:00 UTC Service impact : Servers will be unavailable during the maintenance for 90 minutes each. Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101D22 to rack ERI0102E01A.
Thank you for your understanding.
Mar 3, 18:17 UTC
Resolved -
We had an incident on Dedicated Servers offer which has now been resolved.
Here are some supplementary details :
Start time : 06/04/2026 23:20 UTC End time : 06/04/2026 23:23 UTC Impacted Service(s) : The servers in the rack RBX0226A04C could no longer access the vRack network. Customers Impact : Customers were temporarily unable to access their servers via the vRack network on the specified racks. Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Apr 6, 23:45 UTC
Completed -
The scheduled maintenance has been completed.
Apr 6, 22:47 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 22:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure in rack 45D23.
Start time : 06/04/2026 22:00 UTC End time : 07/04/2026 05:00 UTC Service impact : Some servers in rack 45D23 will be unavailable during the maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Mar 24, 14:44 UTC
Completed -
The scheduled maintenance has been completed.
Apr 6, 05:03 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 22:00 UTC
Scheduled -
As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure in rack 45B09.
Start time : 05/04/2026 22:00 UTC End time : 06/04/2026 05:00 UTC Service impact : Servers in rack 45B09 will be unavailable during the maintenance. Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.
Thank you for your understanding.
Mar 24, 14:37 UTC
Resolved -
We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.
Start time : 05/04/2026 23:32 UTC End time : 06/04/2026 01:23 UTC Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 6, 01:24 UTC
Identified -
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack SBG0506B07B.
Here are some supplementary details :
Start time : 05/04/2026 23:32 UTC Impacted Service(s) : Servers in the specified rack are no longer able to access the vRack network. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 5, 23:40 UTC
Resolved -
We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.
Start time : 04/04/2026 08:37 UTC End time : 04/04/2026 11:30 UTC Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 4, 11:34 UTC
Update -
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation: Update : A significant number of servers are now operational. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 4, 09:32 UTC
Identified -
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack SBG0506B05B.
Here are some supplementary details :
Start time : 04/04/2026 08:37 UTC Impacted Service(s) : All servers in the rack SBG0506B05B are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified rack. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 4, 09:11 UTC
Investigating -
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack SBG0506B05B.
Here are some supplementary details :
Start time : 04/04/2026 08:37 UTC Impacted Service(s) : All servers in the rack SBG0506B05B are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified rack. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 4, 08:43 UTC
Resolved -
We are pleased to inform you that the incident affecting our Dedicated Servers on rack 56A06 has been resolved.
Start time : 03/04/2026 23:17 UTC End time : 04/04/2026 00:38 UTC Root Cause : This incident was caused by an electrical equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 4, 00:40 UTC
Identified -
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our offer on the specific rack 56A06.
Here are some supplementary details :
Start time : 03/04/2026 23:17 UTC Impacted Service(s) : All servers in the rack 56A06 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access and use their servers in the specified rack. Root Cause : This incident is caused by an electrical equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Apr 3, 23:37 UTC