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OVHcloud Bare Metal Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[RBX2][Dedicated Servers] - Room 26 - 26F09/26F10/26F13
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 21:00 UTC
Scheduled - Start time : 16/05/2022 21:00 UTC
End time : 17/05/2022 03:00 UTC
Service impact : Servers will be unreachable during the maintenance
Service improvement : The objective of this maintenance is to move the servers of the racks 26F09,26F10 and 26F13 to another location
[RBX2][Dedicated Servers] - Room 26 - 26G06/26G07/26G08/26G09
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 21:00 UTC
Scheduled - Start time : 16/05/2022 21:00 UTC
End time : 17/05/2022 03:00 UTC
Service impact : Servers will be unreachable during the maintenance
Service improvement : The objective of this maintenance is to move the servers of the racks 26G06,26G07,26G08 and 26G09 to another location
[RBX-BHS][Backup Storage] - Firewall upgrade
Update - If you have updated your ACLs since the beginning of the task and you no longer have access to your service, repeat the update.
May 16, 16:56 UTC
Update - Update : Our teams found a misconfiguration in the deployment, which caused an interruption of service on the FTP and NFS protocols on some servers.
A patch was deployed last Friday afternoon.
May 16, 14:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 08:30 UTC
Scheduled - Start time : 10/05/2022 08:30 UTC
End time : 17/05/2022 14:30 UTC
Service impact: Slowdowns (a few seconds) may be observed during the deployment on your specific server.
Service improvement: Updated security policies

About This Site

Welcome to the Bare Metal Cloud status page for real-time information on system performance and availability.

Dedicated Servers || Global Infrastructure Operational
BHS Operational
ERI Operational
GRA Operational
LIM Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
WAW Operational
Dedicated Servers || Delivery Operational
Zone Europe Operational
Zone APAC Operational
Zone Canada Operational
Dedicated Servers || Operating System Operational
Zone Europe Operational
Zone APAC Operational
Zone Canada Operational
Dedicated Servers || Additional services Operational
BHS Operational
ERI Operational
GRA Operational
LIM Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
WAW Operational
Dedicated Servers || Network Under Maintenance
BHS Operational
ERI Operational
GRA Operational
LIM Operational
RBX Under Maintenance
SBG Operational
SGP Operational
SYD Operational
WAW Operational
Virtual Private Servers || Global Infrastructure Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
Virtual Private Servers || Delivery Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
Virtual Private Servers || Operating System Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
Virtual Private Servers || Additional services Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
Virtual Private Servers || Network Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
Managed Services || Load Balancer Operational
GRA Operational
BHS Operational
RBX Operational
SBG Operational
Storage and Backups || NAS HA Operational
RBX Operational
SBG Operational
Storage and Backups || Cloud Disk Array Operational
GRA Operational
SBG Operational
BHS Operational
Managed Services || Enterprise Cloud Databases Operational
RBX Operational
GRA Operational
BHS Operational
Managed Services || Logs Data Platform Operational
GRA Operational
BHS Operational
Managed Services || Managed Baremetal Operational
Compute Operational
Network Operational
Storage Operational
Management Operational
Delivery Operational
Storage and Backups || Backup Storage Under Maintenance
RBX Under Maintenance
BHS Under Maintenance
Managed Services || Cloud Databases GRA Operational
sql007 Operational
Licensing || All Services Operational
Zone Europe Operational
Zone APAC Operational
Zone Canada Operational
DNS || DNS Secondary Operational
ns-kimsufi Operational
sdns1 Operational
sdns2 Operational
sdns1-ca Operational
sdns2-ca Operational
DNS || DNS Resolver Operational
RBX Operational
ERI Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[GRA2/GRA1/BHS6/LIM1/SYD2][Network] SDAGG upgrade May 17, 07:00 - May 18, 00:59 UTC
Start time : 17/05/2022 07:00 UTC
End time : 17/05/2022 23:59 UTC
Service impact : None
Service improvement: Upgrade all SDAGG Bart in order to have a homogeneous park.
Posted on May 10, 00:45 UTC
[GRA2/WAW1/RBX8/SGP3][vRack] - Upgrade xDC/xBU May 17, 14:00-23:59 UTC
Start time : 17/05/2022 14:00 UTC
End time : 17/05/2022 23:59 UTC
Service impact : None
Service improvement : In regards to our lifecycle management ,we need to upgrade our exchangers RTvRack in order to have a homogeneous park
Posted on May 10, 01:56 UTC
[RBX2][Dedicated Servers] - Room 26 - 26H14 May 17, 21:00 - May 18, 03:00 UTC
Start time : 17/05/2022 21:00 UTC
End time : 18/05/2022 03:00 UTC
Service impact : Servers will be unreachable during the maintenance
Service improvement : The objective of this maintenance is to move 5 servers of the rack 26H14 to another location
Posted on May 10, 17:18 UTC
[RBX2][Dedicated Servers] - Room 26 - 26F04/26F05/26F06/26F07/26F08 May 17, 21:00 - May 18, 03:00 UTC
Start time : 17/05/2022 21:00 UTC
End time : 18/05/2022 03:00 UTC
Service impact : Servers will be unreachable during the maintenance
Service improvement : The objective of this maintenance is to move the servers of the racks 26F04,26F05,26F06,26F07,26F08 to rack 24C13
Posted on May 10, 17:39 UTC
[RBX6][Network] - Upgrade Network equipment May 18, 00:00-03:00 UTC
Start time : 18/05/2022 00:00 UTC
End time : 18/05/2022 03:00 UTC
Service impact : None
Service improvement : We have to Update the Nexus ToR Aggregator to allow the infrastructure to be more consistent with other network equipment
Posted on May 10, 23:05 UTC
[GRA1][Dedicated Servers] - G132A07 May 18, 04:30-05:30 UTC
Start time : 18/05/2022 04:30 UTC
End time : 18/05/2022 05:30 UTC
Service impact : Public network will be unreachable during the maintenance
Service improvement : The objective of this maintenance is to replace a switch
Posted on May 12, 21:21 UTC
[GRA2/GRA1/BHS6/LIM1][Network] SDAGG upgrade May 18, 07:00 - May 19, 00:59 UTC
Start time : 18/05/2022 07:00 UTC
End time : 18/05/2022 23:59 UTC
Service impact : None
Service improvement: Upgrade all SDAGG Bart in order to have a homogeneous park.
Posted on May 10, 00:51 UTC
[GRA2/GRA3/RBX8/SBG3][vRack] - Upgrade xDC/xBU May 18, 20:00-23:59 UTC
Start time : 18/05/2022 20:00 UTC
End time : 18/04/2022 23:59 UTC
Service impact : None
Service improvement : In regards to our lifecycle management ,we need to upgrade our exchangers RTvRack in order to have a homogeneous park
Posted on May 10, 01:31 UTC
[RBX2][Dedicated Servers] - Room 26 - 26E09/26E11/26E12/26E14 May 18, 21:00 - May 19, 03:00 UTC
Start time : 18/05/2022 21:00 UTC
End time : 19/05/2022 03:00 UTC
Service impact : Servers will be unreachable during the maintenance
Service improvement : The objective of this maintenance is to move the servers of the racks 26E09/26E11/26E12/26E14 to rack 24C14
Posted on May 10, 18:19 UTC
[GRA2/ERI1/BHS7/RBX7][Network] SDAGG upgrade May 19, 07:00 - May 20, 00:59 UTC
Start time : 19/05/2022 07:00 UTC
End time : 19/05/2022 23:59 UTC
Service impact : None
Service improvement: Upgrade all SDAGG Bart in order to have a homogeneous park.
Posted on May 10, 01:01 UTC
[RBX2][Dedicated Servers] - Room 26 - 26D14/26E01/26E02/26E03/26E04 May 19, 21:00 - May 20, 03:00 UTC
Start time : 19/05/2022 21:00 UTC
End time : 20/05/2022 03:00 UTC
Service impact : Servers will be unreachable during the maintenance
Service improvement : The objective of this maintenance is to move the servers of the racks 26D14,26E01,26E02,26E03,26E04 to rack 24A15
Posted on May 10, 18:23 UTC
[RBX2][Dedicated Servers] - Room 26 - 26D09/26D10/26D11/26D12/26D13 May 22, 21:00 - May 23, 03:00 UTC
Start time : 22/05/2022 21:00 UTC
End time : 23/05/2022 03:00 UTC
Service impact : Servers will be unreachable during the maintenance
Service improvement : The objective of this maintenance is to move the servers of the rack 26D09,26D10,26D11,26D12 and 26D13 to the rack 24A07
Posted on May 10, 18:42 UTC
[GRA9][Virtual Private Servers] - Upgrade infrastructure May 23, 07:00-09:00 UTC
Start time : 23/05/2022 07:00 UTC
End time : 23/05/2022 09:00 UTC
Service impact : The impacted servers cannot be manipulated (reboot, reinstallation...) during this operation.
Servers continue to operate normally during maintenance and new orders can be delivered.
Service improvement : Upgrade of the Virtual Private Servers infrastructure (RabbitMQ servers)
Posted on May 5, 21:17 UTC
[RBX2][Dedicated Servers] - Room 26 - 26D04/26D05/26D06/26D07/26D08 May 23, 21:00 - May 24, 03:00 UTC
Start time : 23/05/2022 21:00 UTC
End time : 24/05/2022 03:00 UTC
Service impact : Servers will be unreachable during the maintenance
Service improvement : The objective of this maintenance is to move the servers of the racks to another location
Posted on Apr 21, 23:31 UTC
[RBX2][Dedicated Servers] - Room 26 - 26B14 May 24, 05:00-11:00 UTC
Start time : 24/05/2022 05:00 UTC
End time : 24/05/2022 11:00 UTC
Service impact : Servers will be unreachable during the maintenance
Service improvement : The objective of this maintenance is to move the servers of the rack 26B14 to the rack 24B16
Posted on May 10, 16:45 UTC
[RBX2][Dedicated Servers] - Room 26 - 26C10/26C11/26C12/26C13/26C14 May 24, 21:00 - May 25, 03:00 UTC
Start time : 24/05/2022 21:00 UTC
End time : 25/05/2022 03:00 UTC
Service impact : Servers will be unreachable during the maintenance
Service improvement : The objective of this maintenance is to move the servers from racks 26C10,26C11,26C12,26C13,26C143 to the rack 24A10
Posted on May 10, 18:58 UTC
[RBX2][Infrastructure] - Servers relocation - 26A01 26A02 26B07 26B08 May 25, 21:00 - May 26, 04:00 UTC
Start time : 25/05/2022 21:00 UTC
End time : 26/05/2022 03:00 UTC
Service impact : The servers will be unreachable during the operations
Service improvement : Move the servers to another compatible rack.
Posted on May 11, 01:23 UTC
[RBX2][Infrastructure] - Servers relocation May 25, 21:00 - May 26, 03:00 UTC
Start time : 25/05/2022 21:00 UTC
End time : 26/05/2022 03:00 UTC
Service impact : The servers will be unreachable during the operations (30 minutes per server)
Service improvement : Move the servers to another compatible rack.
Posted on May 11, 00:46 UTC
[RBX2][Infrastructure] - Servers relocation - 26B09 26B10 26B11 26B12 26B13 May 26, 21:00 - May 27, 04:00 UTC
Start time : 26/05/2022 21:00 UTC
End time : 27/05/2022 03:00 UTC
Service impact : The servers will be unreachable during the operations
Service improvement : Move the servers to another compatible rack.
Posted on May 11, 01:39 UTC
[RBX2][Dedicated Servers] - Room 26 - 26A07/26A08/26A09/26A10/26A11 May 29, 21:00 - May 30, 03:00 UTC
Start time : 29/05/2022 21:00 UTC
End time : 30/05/2022 03:00 UTC
Service impact : Servers will be unreachable during the maintenance
Service improvement : The objective of this maintenance is to move the servers of the racks to another location
Posted on Apr 21, 23:44 UTC
[WAW1][Dedicated Servers] - W12A09 May 30, 08:00-14:00 UTC
Start time : 30/05/2022 08:00 UTC
End time : 30/05/2022 14:00 UTC
Service impact : Slowdowns observed on some hosted websites
Service improvement : As part of our continuous improvement policy, we will be replacing some faulty C13/C14 cables of the rack W12A09.
Posted on Apr 28, 09:48 UTC
[RBX2][Infrastructure] - Servers relocation - 26A03 26A04 26A05 26A06 May 30, 21:00 - May 31, 04:00 UTC
Start time : 30/05/2022 21:00 UTC
End time : 31/05/2022 03:00 UTC
Service impact : The servers will be unreachable during the operations
Service improvement : Move the servers to another compatible rack.
Posted on May 11, 01:49 UTC
[RBX2][Infrastructure] - Servers relocation - 26B03 26B04 26B05 26B06 May 31, 21:00 - Jun 1, 04:00 UTC
Start time : 31/05/2022 21:00 UTC
End time : 01/06/2022 03:00 UTC
Service impact : The servers will be unreachable during the operations
Service improvement : Move the servers to another compatible rack.
Posted on May 11, 02:34 UTC
[RBX2][Infrastructure] - Servers relocation - 26B02 26C04 26C05 26C06 26C07 Jun 1, 21:00 - Jun 2, 04:00 UTC
Start time : 01/06/2022 21:00 UTC
End time : 02/06/2022 03:00 UTC
Service impact : The servers will be unreachable during the operations
Service improvement : Move the servers to another compatible rack.
Posted on May 11, 02:49 UTC
[RBX2][Infrastructure] - Servers relocation - 26C01 26C02 26C03 26D03 Jun 1, 21:00 - Jun 2, 04:00 UTC
Start time : 01/06/2022 21:00 UTC
End time : 02/06/2022 03:00 UTC
Service impact : The servers will be unreachable during the operations
Service improvement : Move the servers to another compatible rack.
Posted on May 11, 02:59 UTC
[RBX2][Dedicated Servers] - 26A12/26A13/26A14 Jun 2, 21:00 - Jun 3, 03:00 UTC
Start time : 02/06/2022 21:00 UTC
End time : 03/06/2022 03:00 UTC
Service impact : Servers will be unreachable during the maintenance
Service improvement : The objective of this maintenance is to move the servers of the racks to another location
Posted on Apr 21, 22:10 UTC
[GRA][BHS] [Data logs] Index backend migration Jun 15, 12:00-15:00 UTC
Start time : 15/06/2022 12:00 UTC
End time : 15/06/2022 15:00 UTC
Service impact : No downtime expected in term of log ingestion, but ES API will not be available for a maximum time of two hours.
Service improvement: The indexation backend of Logs Data Platform will be replaced from Elasticsearch to OpenSearch.
Kibana instances will be replaced by OpenSearch Dashboards ones.

APIv6 calls related to ElasticSearch backend will be automatically redirected to new OpenSearch backend and will remain available until September 2022.

The following documentation : https://docs.ovh.com/fr/logs-data-platform/ will be updated few days before the migration.
Posted on Apr 15, 00:08 UTC
[GRA, RBX, SBG, BHS / France, Canada][ Cisco ASA firewall] – Baremetal – Cisco ASA firewall – Planned Service End of Life Aug 31, 10:00-11:00 UTC
Start time : 28/02/2022 10:00 UTC
Service impact : As part of the product lifecycle management we plan to end the baremetal service of Cisco ASA firewall by August 31, 2022. This service interruption will concern only the customers who have previously subscribed to this service.
OVHcloud will decommission the service so that you won’t be able to connect to your Cisco ASA firewall from that date.
Please make the appropriate backup of your data prior that date.
---------------------------------------------------
Heure de début : 28/02/2022 10:00 UTC
Impact du service : Dans le cadre de la gestion du cycle de vie des produits, nous prévoyons de mettre fin au service baremetal du pare-feu Cisco ASA au 31 aout 2022. Cette interruption de service ne concernera que les clients qui ont précédemment souscrit à ce service.
OVHcloud mettra le service hors service de sorte que vous ne pourrez plus vous connecter à votre pare-feu Cisco ASA à partir de cette date.
Veuillez effectuer les sauvegardes appropriées de vos données avant cette date.
Posted on Dec 6, 12:21 UTC
Past Incidents
May 16, 2022
[BHS8][Dedicated Servers - Global Infrastructure] - BHS0808B05B
Resolved - Start Time : 16/05/2022 12:38 UTC
End Time : 16/05/2022 13:13 UTC
Service impact : Some servers were unreachable, Service is working as expected at this time.
No data loss to report for customers.
Root cause : A powersupply needed to be changed.
May 16, 15:11 UTC
VPS - GRA4 - host786035
Resolved - This incident has been resolved.
May 16, 14:46 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host786035.gra4.cloud.ovh.net

Affected instances

9df73d43-7ec2-4465-acf2-71f03ebaeadc
14ff9956-34d5-4da5-978c-34d016bb426d
6a110dfe-67ff-44d5-bb8b-f4b12bb7361a
d84a00f0-0896-40df-9545-2646c8be7fac
5f2808fd-5efc-41cc-9dc5-0747c0126bef
c86e2ac0-82d8-4ef1-8f42-629ffe3ccb90
250c55da-0b12-47d1-91f2-d19d031f30e0
81769bae-9bda-4c5f-acd7-b593f4396663
bf79e09b-4db1-45bb-be97-49bbe0e14c0e
dd47fbeb-081a-467e-85ae-08e25e9825b3
1c3c5d34-56cd-4a5d-a2b5-21aeb589f711
72a47902-b607-4c98-a194-85f27cae8546
1fee09f6-f4eb-405e-acc9-eba29b475859
38b16149-dd1d-4478-860c-cfa589a778b8
fb49289b-b571-4410-ba19-7df4a0e49c11
cca47052-c6ac-4371-adfa-8f96c1a76f1e
15bf8e6b-338c-4330-b5c9-323ef42876e4
c78e6ec0-edee-4ee0-8522-6d0c34251a24
d17fcdfb-b006-4aed-a32f-1fc40cd9dfe7
c4e171c4-973e-472c-b184-527a5af996c2
38380d9c-5054-4348-98d4-926934b13481
a6f7d8c3-7825-4d63-a14a-d96a281bd53a
b6256cee-4922-4cc1-8f80-119270e7912b
72e5c49e-5747-4a43-90b2-bc76366fd601
dcfe6852-19d4-4ceb-ac65-36daef6726f7
3caa1487-c751-42db-ab3f-62ad85d5e305
15e4505a-3d81-4bcd-8223-01beb047600e
3a6c1760-205f-4f36-9c9f-d294b9fdecfb
9ec39d00-5f30-4a14-acd7-526c59eae589
2111d10f-75e6-490c-b84c-81396f39b2e8
b86eb29b-cc33-49d8-b733-8809d93fcb62
a94642bf-e146-4a08-8f11-6205ddbea4a1
97db3536-f18e-42a1-a56b-24ae86763021
96ad14d6-fb38-444e-af1c-264633e831fc
45d4bfa1-7245-4498-9b46-0fa326d646b4
a06fb8ea-fbcc-424a-b556-4e62289c2b12
dcb34b4c-aad3-41d7-85e3-1f9c8970f9d9
f5afaece-14de-4632-93c9-19080e03a421
3c4e8ea8-de50-4e11-9550-74c69d3e59c2
6f1bdf3d-6f2f-4d01-a08a-539720aea2d4
1d76c7a1-f461-42a2-bb5d-98eb25e64a23
8eaac2fe-c435-4a4e-be85-d94e895ec3b1
d8945dea-288c-44ee-9e74-e762004e97a9
01674f7f-8278-4e00-a695-fe30e13ef843
2623c788-eb8f-4b73-baf0-52c78ab0ce2f
675ae957-1fb1-4152-89fb-20e67190357d
May 16, 13:19 UTC
VPS - SGP2 - host361669
Resolved - This incident has been resolved.
May 16, 13:47 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host361669.sgp2.cloud.ovh.net

Affected instances

bce5c915-65d2-459f-8820-7375f4986dc8
4d3d0bb8-52a7-4603-ba7d-3ac47de8b1f9
919c9c83-205d-49c6-aef5-5b4f0d863ac0
3df43014-1a06-4dd3-bf01-990367da76ef
241257b3-55f2-4879-82fb-8123f8b68ede
2597e9f5-b9a7-4a03-b4e6-e1601101b82c
d735aedf-1251-4627-88a7-dff1877df6b5
5114055f-4066-484f-8504-35589d9e8e94
f2163ae4-cb5c-4a71-ba74-0b1206abbfaf
c046f713-f215-425a-a07c-2317dcfba3a8
3416c269-4713-4c1a-94ee-fa6bb87b2761
d54e51a8-1ee5-43ff-a572-ee0f5e123b6b
22e8ce69-0ae5-41df-abc2-712d31db1861
05425aaf-1185-4fd5-a864-39b528e0a19f
999b0858-6922-461a-bbf9-4a74f12514dc
6e92b538-0de3-47c2-8434-f845d1f6aa39
f72faf24-a236-45fa-bb5f-0210b2f1c48e
edc91034-7168-40fe-a9bf-b7c535b778c1
83ab7c2e-7467-4a01-b824-229d3839aea0
900f73bc-749a-40ab-a773-938e7971d996
0bbe55cc-4d59-43d3-8854-b9f512a9add2
d920ee31-1d69-43b8-8f54-daead44b048a
a682689d-dbc8-4efa-b98e-42a69d35dbcd
6b528c26-5cf5-4bde-aa48-d7a625079495
May 15, 16:51 UTC
[GRA2][Dedicated Servers - Global Infrastructure]G244B13
Resolved - Start Time : 16/05/2022 12H10 UTC
End Time : 16/05/2022 12H20 UTC
Service impact : Servers were unreachable for 10mn.
Root cause :It was a human error , it disabled servers power supply.
May 16, 13:01 UTC
[RBX][Backup Storage] - FTPbackup unreachable
Resolved - End Time : 16/05/2022 09:30 UTC
Root cause : FTPback were unavailable due to a software problem.
May 16, 10:18 UTC
Investigating - Start time : 11/05/2022 06:09 UTC
Service impact : The following FTPbackup : ftpback-rbx2-75.mybackup.ovh.net
and ftpback-rbx2-88.mybackup.ovh.net are unreachable.
Ongoing actions : Our technical teams are currently investigating.
May 13, 15:01 UTC
[Singapour/Marseille][Backbone] link between Singapour and Marseille
Resolved - Start Time : 16/05/2022 04:00 UTC
End Time : 16/05/2022 09:34 UTC
Service impact : Maintenance is over, all links are back
Root cause : Due to maintenance that was carried out by one of our suppliers.
May 16, 09:41 UTC
Identified - Start time : 16/05/2022 04:00 UTC
Service impact : Traffic degradation service on Singapour link back in order
Root cause : Degradation due to a maintenance carried out by one of our suppliers
Ongoing actions : The maintenance is still in progress
May 16, 05:26 UTC
[SBG3][Network] - Annual maintenance UPS 7T3
Completed - Following an error, the maintenance follow-up will be done on the following ticket: https://network.status-ovhcloud.com/incidents/k0tth8qtsfhr
May 16, 09:18 UTC
Scheduled - Start time : 17/05/2022 06:00 UTC
End time : 17/05/2022 15:00 UTC
Service impact : Switching the ups to static bypass and battery discharge test
Service improvement : This annual operation is in the framework of keeping our generators up to date for the continuity of services.
Apr 30, 03:23 UTC
[RBX3][Infrastructure] - Rack 43K08
Resolved - Start Time : 16/05/2022 02:41 UTC
End Time : 16/05/2022 03:14 UTC
Service impact : Public network was unreachable.
Root cause : Network equipment power delivery dysfunction
All servers remained running during the incident.
May 16, 03:16 UTC
Identified - Start time : 16/05/2022 02:41 UTC
Service impact : Public switch down
Ongoing actions : Investigating
Root cause : Electrical issue
May 16, 02:58 UTC
[RBX2][Dedicated Servers] - Room 26 - 26E05/26E06/26E07/26E08/26E10
Completed - Maintenance has been completed.
May 16, 02:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 21:00 UTC
Scheduled - Start time : 15/05/2022 21:00 UTC
End time : 16/05/2022 03:00 UTC
Service impact : Servers will be unreachable during the maintenance
Service improvement : The objective of this maintenance is to move the servers of the racks to another location
Apr 21, 23:24 UTC
VPS - SGP2 - host361669
Resolved - This incident has been resolved.
May 16, 01:33 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host361669.sgp2.cloud.ovh.net

Affected instances

bce5c915-65d2-459f-8820-7375f4986dc8
4d3d0bb8-52a7-4603-ba7d-3ac47de8b1f9
919c9c83-205d-49c6-aef5-5b4f0d863ac0
3df43014-1a06-4dd3-bf01-990367da76ef
241257b3-55f2-4879-82fb-8123f8b68ede
2597e9f5-b9a7-4a03-b4e6-e1601101b82c
d735aedf-1251-4627-88a7-dff1877df6b5
5114055f-4066-484f-8504-35589d9e8e94
f2163ae4-cb5c-4a71-ba74-0b1206abbfaf
c046f713-f215-425a-a07c-2317dcfba3a8
3416c269-4713-4c1a-94ee-fa6bb87b2761
d54e51a8-1ee5-43ff-a572-ee0f5e123b6b
22e8ce69-0ae5-41df-abc2-712d31db1861
05425aaf-1185-4fd5-a864-39b528e0a19f
999b0858-6922-461a-bbf9-4a74f12514dc
6e92b538-0de3-47c2-8434-f845d1f6aa39
f72faf24-a236-45fa-bb5f-0210b2f1c48e
edc91034-7168-40fe-a9bf-b7c535b778c1
83ab7c2e-7467-4a01-b824-229d3839aea0
900f73bc-749a-40ab-a773-938e7971d996
0bbe55cc-4d59-43d3-8854-b9f512a9add2
d920ee31-1d69-43b8-8f54-daead44b048a
a682689d-dbc8-4efa-b98e-42a69d35dbcd
6b528c26-5cf5-4bde-aa48-d7a625079495
May 15, 22:04 UTC
May 15, 2022
VPS - BHS2 - host422435
Resolved - This incident has been resolved.
May 15, 13:00 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host422435.bhs2.cloud.ovh.net

Affected instances

2682869c-66dd-469f-bd28-2cf8a57eea52
1c89cefc-231e-42a6-8048-ad4e67bbde7c
603878a5-8d90-468f-9d28-c70d9d762dc4
aacd6d78-a9cf-438f-877e-c4f84d656a08
3ad794f4-2f9c-442d-b2fa-be1fa090fa57
1b416f25-e840-45fe-857e-da0b81c75ff9
6a2acfb4-9fa4-49f7-aa39-64d2f682600c
88dfc0ef-b466-4e1d-a960-e2cf9a0be69a
f5934e69-ca29-4e0f-b26d-788001025f48
72991e57-38b1-4d09-aabc-d8d126521f2a
34fd821b-a515-4ee5-ae71-efc48fc6e785
88de1e71-a2d1-407b-afaa-7f79b6711f72
26589235-d705-4f91-aba1-b271c0783d82
2e3142f7-7181-49e6-b401-d14aea2fee6d
d6e0fea5-4ca4-4237-911a-e6cb96a95731
d99078cc-180e-4b41-ae6d-c8c2d3469800
3c84a693-cb79-4903-851c-93cd9817c1ac
98cde7f0-39c3-47c1-974b-0a4075bff11c
55a7cfa6-3a41-4abf-94ed-cd378a341ec7
1ba72fa7-19af-4880-8cc5-ec176a5b948c
17fde154-fd45-4c01-84b4-4399263c2bac
1cb57e98-7a9b-48a5-ba03-7c942917b32e
e141f767-5aec-45dd-a546-8c07af3deb5a
c759412a-6b74-48e5-bf5c-4c3e9205b5ec
797c320d-583f-41c6-a80c-84d990b0166a
2bbbee99-0e71-4442-ac70-6edcec2e6747
May 15, 12:56 UTC
May 14, 2022
VPS - BHS2 - host281640
Resolved - This incident has been resolved.
May 14, 19:45 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host281640.bhs2.cloud.ovh.net

Affected instances

vps162609
vps128146
vps75274
vps148810
vps145904
vps170614
vps95444
vps158732
vps103733
vps58531
vps113216
vps162986
vps161510
vps180539
vps188900
vps55299
vps177541
vps175568
vps169836
vps169834
vps167222
vps166329
vps164963
vps162141
vps118149
vps159146
vps155585
vps154530
vps127641
vps147129
vps148384
vps142452
vps145344
vps144957
vps143970
vps143854
vps141293
vps88286
vps69185
vps107356
vps139117
vps139114
vps139115
vps139113
vps139112
vps139111
vps139109
vps139110
vps139108
vps139105
vps138908
vps138742
vps137730
vps137581
vps136935
vps133707
vps133714
vps133690
vps133344
vps130927
vps128230
vps127537
May 14, 18:56 UTC
VPS - SGP2 - host361669
Resolved - This incident has been resolved.
May 14, 14:00 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host361669.sgp2.cloud.ovh.net

Affected instances

bce5c915-65d2-459f-8820-7375f4986dc8
4d3d0bb8-52a7-4603-ba7d-3ac47de8b1f9
919c9c83-205d-49c6-aef5-5b4f0d863ac0
3df43014-1a06-4dd3-bf01-990367da76ef
241257b3-55f2-4879-82fb-8123f8b68ede
2597e9f5-b9a7-4a03-b4e6-e1601101b82c
d735aedf-1251-4627-88a7-dff1877df6b5
5114055f-4066-484f-8504-35589d9e8e94
f2163ae4-cb5c-4a71-ba74-0b1206abbfaf
c046f713-f215-425a-a07c-2317dcfba3a8
3416c269-4713-4c1a-94ee-fa6bb87b2761
d54e51a8-1ee5-43ff-a572-ee0f5e123b6b
22e8ce69-0ae5-41df-abc2-712d31db1861
05425aaf-1185-4fd5-a864-39b528e0a19f
999b0858-6922-461a-bbf9-4a74f12514dc
6e92b538-0de3-47c2-8434-f845d1f6aa39
f72faf24-a236-45fa-bb5f-0210b2f1c48e
edc91034-7168-40fe-a9bf-b7c535b778c1
83ab7c2e-7467-4a01-b824-229d3839aea0
900f73bc-749a-40ab-a773-938e7971d996
0bbe55cc-4d59-43d3-8854-b9f512a9add2
d920ee31-1d69-43b8-8f54-daead44b048a
a682689d-dbc8-4efa-b98e-42a69d35dbcd
6b528c26-5cf5-4bde-aa48-d7a625079495
May 14, 11:53 UTC
[BHS7][Dedicated servers] - B709B13
Resolved - Start time : 14/05/2022 06:34 UTC
End Time : 14/05/2022 08:42 UTC
Service status: Service is working as expected at this time, no data loss to report for customers..
Root cause :It was due to a water leak
May 14, 08:49 UTC
Investigating - Start time : 14/05/2022 06:34 UTC
Service impact : Some servers are unreachable.
Ongoing actions : Our technicians are currently working on.
May 14, 07:52 UTC
[RBX3][Dedicated Servers-Global Infrastructure] 46B03 - 46B02
Resolved - Start Time : 14/05/2022 06:30 UTC
End Time : 14/05/2022 08:00 UTC
Service impact : Some servers were unreachable. Service is working as expected at this time and no data loss to report for customers.
Root cause :It was due to a water leak.
May 14, 08:20 UTC
May 13, 2022
[RBX7][Dedicated Servers-Global Infrastructure] R716B07
Resolved - Start Time : 13/05/2022 07:06 UTC
End Time : 13/05/2022 09:17 UTC
Service impact : Servers were unreachable. No data loss to report for customers. Service is working as expected at this time.
Root cause : It was due to a water leak .
May 13, 10:04 UTC
VPS - GRA8 - host1419812
Resolved - This incident has been resolved.
May 13, 09:38 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host1419812.gra8.cloud.ovh.net

Affected instances

60404c41-530f-46f7-996d-429d07489928
c34dba13-d8e4-43ea-a9e9-b5277818d491
a4134a64-27cb-4b17-992a-83acd5432f28
5bd4a7f9-438c-4eec-910a-c26753dbca7e
c7d53793-1760-4d70-b912-c2ad37c945cc
a1c01a22-8685-42c4-a435-ac10a78092fa
e8371290-ab89-4f55-ba05-582d0d330613
ce8d6874-a7fc-4fbd-875c-4adf0549f56a
a00bf05a-3feb-445f-8fe9-ec807c4201fd
54f1840a-7b02-487d-936a-199aab2a43cf
77c49005-ce99-414a-9ce7-8895761197d9
84064d8d-bd19-4b28-b6a2-f4bcce751614
6099167d-c521-4b62-86e1-dd8b87a92bc0
4a4a2638-cfcf-46aa-90db-8400e8927e44
fd83be90-c433-44cd-a24f-486599cf8078
bc619b71-71a8-4edd-926e-52a208ad799c
f8ac126a-0a46-40cb-a3c3-19212ece9bea
a411b911-0dc0-4e09-9ad7-0a76cd70b2ac
62757abc-d3d5-4c94-8696-84ee66b14e7a
b9746ab2-1dc8-4bb3-add7-fd9bdddcc693
5deb9281-6240-4ab6-976f-711ca79b5286
bc1712f4-a349-4884-ba87-aea96bd86dd0
9ca9aa5a-e012-4911-8fb8-2bfc157145a7
6d8aec87-29f3-45c5-bc78-c5c7b4c8cade
2f350291-8c9a-4649-963e-ebbcd48522a1
53343c55-6243-4c81-8943-aaec7a49880e
0e2f6610-3dca-4838-9d25-e045158a1989
fa36528f-1d62-4c8f-a460-43c2f03b5275
5afc74d4-7c92-43a5-bfbe-ef907033d176
174318ff-eb0a-4443-a296-c2ac06de1227
3ac2d208-2891-48f7-9b4e-f0065a6ed983
21f0eae9-0869-4e40-9c85-9edc89294a99
ec94eae4-158d-4a19-97e7-43030a4eacfd
141418ce-754f-4d5e-82d4-a29ac447dc2a
f32c1147-a15a-481f-9ee3-4cb2e8766593
1931f1fe-6ba1-496a-a67e-2ba3e019149f
2d426900-46da-4e66-a132-af9cdceef6bd
455b9f59-a980-4e42-b08a-24fa26099903
fc9f7c36-7a38-4eaf-a84e-bb23ec3f4855
186ddae7-143f-4f89-a529-d7453fee76d4
d5dbb1e2-4422-4430-9274-84466d63b3e5
7f44ab86-5b39-4494-908c-b69ff21df733
f7838503-5f42-4b2c-98ce-be169cb2d3e4
ee6d75c2-f620-409d-a9fd-db5d091b6cde
4833330a-26b2-4b6c-a7a5-d90d18f4a8af
559a9b82-3eb5-4167-8d12-fcbf66855b24
41f4c9c5-1baa-4824-8759-c2362015d446
c6c4d856-d1fd-482b-a2f5-d0e350d8dd7b
91ce1c10-f826-4dd1-a1d3-342acd26603c
5f8b36eb-3a93-4756-9cb7-4a47147cac17
85214ddc-8ee4-4880-911f-6b0266d96326
36176ca8-6259-4b04-ae2e-884bdca92353
4e86b676-d4b1-4ef4-a214-16e0914a0d8e
a7d7e39c-4fb2-4ab3-a7ea-a06c01e703b7
3e63ab0f-f8ae-44fd-ad47-ea1bc6ea99d1
May 10, 18:30 UTC
[BHS7][Dedicated Servers] - B704B01
Resolved - Start Time : 13/05/2022 02:26 UTC
End Time : 13/05/2022 04:43 UTC
Service impact : 15% of the servers of the rack were unreachable
May 13, 04:45 UTC
Update - Service impact : 7% of the servers of the rack are unreachable
Ongoing actions : Our teams are currently working to solve the problem
May 13, 04:24 UTC
Identified - Start time : 13/05/2022 02:26 UTC
Service impact : 15% of the servers of the rack are unreachable
Ongoing actions : Our teams are currently working to solve the problem
May 13, 03:49 UTC
[RBX][Network] - Infrastructure Migration
Completed - The scheduled maintenance has been completed.
May 13, 03:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 20:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
May 12, 12:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 14:43 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
May 11, 14:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 14:40 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
May 11, 14:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 14:21 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
May 11, 14:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 20:00 UTC
Scheduled - Start time : 12/05/2022 20:00 UTC
End time : 13/05/2022 02:00 UTC
Service impact : None
Service improvement : We are upgrading an aggregator component of our infrastructure
Apr 28, 14:25 UTC
May 12, 2022
[RBX2][Dedicated Servers] - Room 26 - 26G05/26G10/26G11/26G12/26G13
Completed - The scheduled maintenance has been completed.
May 12, 23:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 21:00 UTC
Scheduled - Start time : 12/05/2022 21:00 UTC
End time : 13/05/2022 03:00 UTC
Service impact : Servers will be unreachable during the maintenance
Service improvement : The objective of this maintenance is to move the servers of the racks to another location
Apr 21, 23:12 UTC
[RBX7 & 8/SBG3/WAW1][Network] - XBU/XDC upgrade
Completed - The scheduled maintenance has been completed.
May 12, 22:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 20:30 UTC
Scheduled - Start time : 12/05/2022 20:00 UTC
End time : 12/05/2022 23:00 UTC
Service impact : None
Service improvement : To have a homogeneous park, we need to upgrade all the equipment in the network.
May 4, 00:52 UTC
VPS - BHS2 - host257442
Resolved - This incident has been resolved.
May 12, 20:11 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host257442.bhs2.cloud.ovh.net

Affected instances

4c37c531-4062-41ca-bff7-43f1703f2f27
5438e80c-87ca-438d-a6ae-78cfd60f8891
ec3fa110-59f2-4bd3-a123-35874d769ee4
e07b1517-b24b-477d-ada7-ae35aad2df1a
d2ddd69e-bd6f-402a-9c69-0c32f40d9707
82c1c19d-3727-47f0-a22e-f4bcfbf506f4
1ddd3910-62d0-4acc-b60e-7067afce49e6
096428e3-b543-4c74-8cd4-9649cf17c631
3679ac2c-f48f-4968-90b5-4cadb40fe7ff
73bb5553-b972-40d3-a81e-48adf2bf4eee
1875ad55-fd57-4cb4-9973-9c48854c507a
20a8adfe-8ae8-4c7a-9626-c74cdbf78a42
df63532d-7234-426e-8690-0563844ae392
d2d98c61-b3e8-45c2-b225-016df80061f2
69f67ca9-1448-4a52-acf0-9c662627a7ad
e8aa76e1-cd51-4881-b4c2-b2cca9fe9b40
576fabb8-beff-484b-9c5c-a3d05a18b712
efe579f2-dd17-46d5-bf08-dd5071f4b382
c56b6f0b-0bd8-4bb3-93dc-4bd52bc90a15
8c2bc80d-2763-4036-a8f4-bb3d9b4a063d
f4e172d5-574d-45b8-b634-6171d4d8b6c0
3f046e9f-a689-4bb4-ad68-ce4aebef324b
d6875870-9d4e-4542-9ac8-2441631c61a2
05a9a771-3a5a-4f05-a921-bd6473ee73f8
b0a9d622-e77c-41d7-9e1d-99540d5876b2
0f7559bb-0878-4ea9-83cc-eb3e79b1f1a3
63268769-cf82-4b77-98db-7474fcf858fa
f6e5d526-5061-49fb-afe2-ded506994d14
41ed094c-6943-4869-bc0c-c0e3f5177d2e
07c3d375-33f5-414a-a0d7-cea6546e8c4e
8248955d-553d-416a-9dfe-fe0facda4718
aa055db7-1012-4e0a-ad6e-c0513fadbd0d
14b33687-d5a6-4a6c-a0aa-3e207a90e921
df47bfe5-4b58-41c2-8bec-31d098ea9b4b
4c02adcd-1b60-4836-9222-2f99ae9f7c29
a38fd0cb-4a3e-41d2-9166-a800ba1f3410
250ad804-5bd7-46d2-8add-40892b55bb70
941f9027-5225-411e-8807-76b21fc00d69
19f300cc-f830-4beb-94da-b98350a005da
ad66d65d-febb-45a6-a5b2-3a9703033e62
cb9f06bc-0a97-4152-9697-0c21c5649a3f
cf425657-9a0a-4b3d-aee3-ae9d2ca4ef3b
75a5cc89-1855-40e9-a4de-fbcb10c188d7
5aa36b0e-b98e-4b86-a47d-8b77eb8a2cee
d7e16a30-5577-4265-a049-f228a8c91eb2
b88b9694-19cf-4a21-af76-7ebc4816c69e
86322cc5-c70e-4e22-92b7-9d8b8b02e294
5f0b21ea-b51f-4833-afa1-e64c401cdaa4
5f717331-3443-4164-acb2-5ed2d592529d
f56bd206-7670-46ca-a2c0-5e0b3168bcdf
b7fe9a1a-7f70-44cf-b8b2-6a120564b365
f33e5a86-00ed-4a25-b9ec-ef5a0cbfd54e
4fd5505e-ab7f-4f42-9fee-d02bd2dc35db
May 12, 19:59 UTC
VPS - GRA8 - host1419812
Resolved - This incident has been resolved.
May 12, 18:55 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host1419812.gra8.cloud.ovh.net

Affected instances

60404c41-530f-46f7-996d-429d07489928
c34dba13-d8e4-43ea-a9e9-b5277818d491
a4134a64-27cb-4b17-992a-83acd5432f28
5bd4a7f9-438c-4eec-910a-c26753dbca7e
c7d53793-1760-4d70-b912-c2ad37c945cc
a1c01a22-8685-42c4-a435-ac10a78092fa
e8371290-ab89-4f55-ba05-582d0d330613
ce8d6874-a7fc-4fbd-875c-4adf0549f56a
a00bf05a-3feb-445f-8fe9-ec807c4201fd
54f1840a-7b02-487d-936a-199aab2a43cf
77c49005-ce99-414a-9ce7-8895761197d9
84064d8d-bd19-4b28-b6a2-f4bcce751614
6099167d-c521-4b62-86e1-dd8b87a92bc0
4a4a2638-cfcf-46aa-90db-8400e8927e44
fd83be90-c433-44cd-a24f-486599cf8078
bc619b71-71a8-4edd-926e-52a208ad799c
f8ac126a-0a46-40cb-a3c3-19212ece9bea
a411b911-0dc0-4e09-9ad7-0a76cd70b2ac
62757abc-d3d5-4c94-8696-84ee66b14e7a
b9746ab2-1dc8-4bb3-add7-fd9bdddcc693
5deb9281-6240-4ab6-976f-711ca79b5286
bc1712f4-a349-4884-ba87-aea96bd86dd0
9ca9aa5a-e012-4911-8fb8-2bfc157145a7
6d8aec87-29f3-45c5-bc78-c5c7b4c8cade
2f350291-8c9a-4649-963e-ebbcd48522a1
53343c55-6243-4c81-8943-aaec7a49880e
0e2f6610-3dca-4838-9d25-e045158a1989
fa36528f-1d62-4c8f-a460-43c2f03b5275
5afc74d4-7c92-43a5-bfbe-ef907033d176
174318ff-eb0a-4443-a296-c2ac06de1227
3ac2d208-2891-48f7-9b4e-f0065a6ed983
21f0eae9-0869-4e40-9c85-9edc89294a99
ec94eae4-158d-4a19-97e7-43030a4eacfd
141418ce-754f-4d5e-82d4-a29ac447dc2a
f32c1147-a15a-481f-9ee3-4cb2e8766593
1931f1fe-6ba1-496a-a67e-2ba3e019149f
2d426900-46da-4e66-a132-af9cdceef6bd
455b9f59-a980-4e42-b08a-24fa26099903
fc9f7c36-7a38-4eaf-a84e-bb23ec3f4855
186ddae7-143f-4f89-a529-d7453fee76d4
d5dbb1e2-4422-4430-9274-84466d63b3e5
7f44ab86-5b39-4494-908c-b69ff21df733
f7838503-5f42-4b2c-98ce-be169cb2d3e4
ee6d75c2-f620-409d-a9fd-db5d091b6cde
4833330a-26b2-4b6c-a7a5-d90d18f4a8af
559a9b82-3eb5-4167-8d12-fcbf66855b24
41f4c9c5-1baa-4824-8759-c2362015d446
c6c4d856-d1fd-482b-a2f5-d0e350d8dd7b
91ce1c10-f826-4dd1-a1d3-342acd26603c
5f8b36eb-3a93-4756-9cb7-4a47147cac17
85214ddc-8ee4-4880-911f-6b0266d96326
4e86b676-d4b1-4ef4-a214-16e0914a0d8e
a7d7e39c-4fb2-4ab3-a7ea-a06c01e703b7
3e63ab0f-f8ae-44fd-ad47-ea1bc6ea99d1
May 12, 18:45 UTC
[Singapour/Marseille][Backbone] link between Singapour and Marseille
Resolved - Start Time : 12/05/2022 18:00 UTC
End Time : 12/05/2022 18:35 UTC
Service impact : Traffic degradation service on Singapour link back in order
Root cause : Due to a maintenance carried out by one of our suppliers
May 12, 18:40 UTC
Investigating - Start time : 12/05/2022 18:00 UTC
Service impact : Observation of traffic degradation service on Singapour link
Ongoing actions : An intervention is in progress.
May 12, 17:25 UTC
VPS - WAW2 - host1038768
Resolved - This incident has been resolved.
May 12, 13:23 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host1038768.waw2.cloud.ovh.net

Affected instances

dc19a54f-3c71-4581-adec-c2776f41a873
005139df-03a3-42d8-909b-ac77111394ca
323922a4-b452-4131-bb3a-1823e8283dd2
57e877cb-57c6-41f1-b9e4-927d9c43ae93
c3b3fd63-9d1d-4604-9243-f8edac194f57
4099485a-fe4d-4e78-ab92-5a9e2b18195f
be86e283-9868-4005-a760-5eeb709ea806
55c4f994-9c84-4be8-9047-d918f490267f
706859c3-5eeb-4a35-a417-6be8feed6e3b
e28193d3-9dec-4db2-a0fc-75b8bf689e65
f42635b7-a453-4734-822f-3695259df6c4
d2756a98-8cbd-41cd-bb57-96db9b482b3f
3d1c4bb1-3357-4bd1-a3d0-706af0f4aeac
aae4a2bc-8f5d-4c63-a68e-3b0f577c85d5
31cdfdf3-7e2c-45f0-9e19-6d6f159c15a6
a4c38a4f-11e3-427c-96bc-5e7cde13980b
0627aeea-fbc9-4aa2-9048-a3a8b11a599a
d70779f0-9e5d-4a14-8f76-56eb3815d4eb
ff1e827e-54a4-464a-bea5-c99dff41af40
a265a180-2d2f-436d-b546-023987bf78a0
c0e0761d-5e91-404d-926c-e57993956511
116e9747-40d8-48d0-98e0-49ba2268d94a
cff71bc1-4951-478e-9c62-b37af9ffdbfe
984f1e35-73ba-46c4-b7fc-a2ef9118c983
May 12, 13:14 UTC
[GRA][Network] - Rack G126[A02->A12]
Resolved - Start time : 12/05/2022 07:22 UTC
End time : 12/05/2022 07:54 UTC
Service impact : IPMI unreachable
The component has been replaced. IPMI is up.
May 12, 07:54 UTC
Investigating - Start time : 12/05/2022 07:22 UTC
Service impact : IPMI unreachable
Ongoing actions : The component is being replaced.
May 12, 07:28 UTC
[RBX2][Dedicated Servers] - Room 26 - 26F12/26G01/26G02/26G03/26G04
Completed - The scheduled maintenance has been completed.
May 12, 03:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 21:00 UTC
Scheduled - Start time : 11/05/2022 21:00 UTC
End time : 12/05/2022 03:00 UTC
Service impact : Servers will be unreachable during the maintenance
Service improvement : The objective of this maintenance is to move the servers of the racks to another location
Apr 21, 22:47 UTC
[RBX2][Dedicated Servers] - Room 26 - 26C09
Completed - The scheduled maintenance has been completed.
May 12, 00:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 21:00 UTC
Scheduled - Start time : 11/05/2022 21:00 UTC
End time : 12/05/2022 03:00 UTC
Service impact : Servers will be unreachable during the maintenance
Service improvement : The objective of this maintenance is to move 5 servers of the rack 26C09 to another location
May 10, 16:52 UTC
May 11, 2022
[GRA1-GRA2-LIM1-BHS6][Network] - aggregator upgrade
Completed - The scheduled maintenance has been completed.
May 11, 23:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 07:00 UTC
Scheduled - Start time : 11/05/2022 07:00 UTC
End time : 11/05/2022 23:59 UTC
Service impact : None
Service improvement : Upgraded internal aggregator in order to have a homogeneous park.
May 4, 19:41 UTC
[BHS7/GRA2/LON1/RBX7/SBG3][Network] - XBU/XDC upgrade
Completed - The scheduled maintenance has been completed.
May 11, 22:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 07:00 UTC
Scheduled - Start time : 11/05/2022 07:00 UTC
End time : 11/05/2022 23:00 UTC
Service impact : None
Service improvement : To have a homogeneous park, we need to upgrade all the equipment in the network.
May 4, 00:28 UTC
VPS - GRA8 - host1419812
Resolved - This incident has been resolved.
May 11, 22:00 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host1419812.gra8.cloud.ovh.net

Affected instances

60404c41-530f-46f7-996d-429d07489928
c34dba13-d8e4-43ea-a9e9-b5277818d491
a4134a64-27cb-4b17-992a-83acd5432f28
5bd4a7f9-438c-4eec-910a-c26753dbca7e
c7d53793-1760-4d70-b912-c2ad37c945cc
a1c01a22-8685-42c4-a435-ac10a78092fa
e8371290-ab89-4f55-ba05-582d0d330613
ce8d6874-a7fc-4fbd-875c-4adf0549f56a
a00bf05a-3feb-445f-8fe9-ec807c4201fd
54f1840a-7b02-487d-936a-199aab2a43cf
77c49005-ce99-414a-9ce7-8895761197d9
84064d8d-bd19-4b28-b6a2-f4bcce751614
6099167d-c521-4b62-86e1-dd8b87a92bc0
4a4a2638-cfcf-46aa-90db-8400e8927e44
fd83be90-c433-44cd-a24f-486599cf8078
bc619b71-71a8-4edd-926e-52a208ad799c
f8ac126a-0a46-40cb-a3c3-19212ece9bea
a411b911-0dc0-4e09-9ad7-0a76cd70b2ac
62757abc-d3d5-4c94-8696-84ee66b14e7a
b9746ab2-1dc8-4bb3-add7-fd9bdddcc693
5deb9281-6240-4ab6-976f-711ca79b5286
bc1712f4-a349-4884-ba87-aea96bd86dd0
9ca9aa5a-e012-4911-8fb8-2bfc157145a7
6d8aec87-29f3-45c5-bc78-c5c7b4c8cade
2f350291-8c9a-4649-963e-ebbcd48522a1
53343c55-6243-4c81-8943-aaec7a49880e
0e2f6610-3dca-4838-9d25-e045158a1989
fa36528f-1d62-4c8f-a460-43c2f03b5275
5afc74d4-7c92-43a5-bfbe-ef907033d176
174318ff-eb0a-4443-a296-c2ac06de1227
3ac2d208-2891-48f7-9b4e-f0065a6ed983
21f0eae9-0869-4e40-9c85-9edc89294a99
ec94eae4-158d-4a19-97e7-43030a4eacfd
141418ce-754f-4d5e-82d4-a29ac447dc2a
f32c1147-a15a-481f-9ee3-4cb2e8766593
1931f1fe-6ba1-496a-a67e-2ba3e019149f
2d426900-46da-4e66-a132-af9cdceef6bd
455b9f59-a980-4e42-b08a-24fa26099903
fc9f7c36-7a38-4eaf-a84e-bb23ec3f4855
186ddae7-143f-4f89-a529-d7453fee76d4
d5dbb1e2-4422-4430-9274-84466d63b3e5
7f44ab86-5b39-4494-908c-b69ff21df733
f7838503-5f42-4b2c-98ce-be169cb2d3e4
ee6d75c2-f620-409d-a9fd-db5d091b6cde
4833330a-26b2-4b6c-a7a5-d90d18f4a8af
559a9b82-3eb5-4167-8d12-fcbf66855b24
41f4c9c5-1baa-4824-8759-c2362015d446
c6c4d856-d1fd-482b-a2f5-d0e350d8dd7b
91ce1c10-f826-4dd1-a1d3-342acd26603c
5f8b36eb-3a93-4756-9cb7-4a47147cac17
85214ddc-8ee4-4880-911f-6b0266d96326
36176ca8-6259-4b04-ae2e-884bdca92353
4e86b676-d4b1-4ef4-a214-16e0914a0d8e
a7d7e39c-4fb2-4ab3-a7ea-a06c01e703b7
3e63ab0f-f8ae-44fd-ad47-ea1bc6ea99d1
May 11, 21:16 UTC
[GRA1][Dedicated servers] -Rack- G108B07
Resolved - Start Time : 16/05/2022 16:27 UTC
End Time : 16/05/2022 18:51 UTC
Service impact : Public server on vrack G108B07 is back in service
May 11, 18:55 UTC
Investigating - Start time : 16/05/2022 16:27 UTC
Service impact : Public server network down
Ongoing actions : Our technical teams investigate to determine the origin of the incident
May 11, 16:51 UTC
[BHS4][Infrastructure] - Rack T04C24
Resolved - Start time : 11/05/2022 12:22 UTC
End time : 11/05/2022 12:33 UTC
Service impact : Servers were downs
Our technical teams resolve the issues. Impacted servers are back in their states prior the incident.
May 11, 12:52 UTC
Investigating - Start time : 11/05/2022 12:22 UTC
Service impact : Servers downs
Ongoing actions : Investigating
Linked maintenance : https://network.status-ovhcloud.com/incidents/v047jjp8bnb1
Root cause : Unknown
May 11, 12:35 UTC
VPS - SGP2 - host361669
Resolved - This incident has been resolved.
May 11, 04:48 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host361669.sgp2.cloud.ovh.net

Affected instances

bce5c915-65d2-459f-8820-7375f4986dc8
4d3d0bb8-52a7-4603-ba7d-3ac47de8b1f9
919c9c83-205d-49c6-aef5-5b4f0d863ac0
3df43014-1a06-4dd3-bf01-990367da76ef
241257b3-55f2-4879-82fb-8123f8b68ede
2597e9f5-b9a7-4a03-b4e6-e1601101b82c
d735aedf-1251-4627-88a7-dff1877df6b5
5114055f-4066-484f-8504-35589d9e8e94
f2163ae4-cb5c-4a71-ba74-0b1206abbfaf
c046f713-f215-425a-a07c-2317dcfba3a8
3416c269-4713-4c1a-94ee-fa6bb87b2761
d54e51a8-1ee5-43ff-a572-ee0f5e123b6b
22e8ce69-0ae5-41df-abc2-712d31db1861
05425aaf-1185-4fd5-a864-39b528e0a19f
999b0858-6922-461a-bbf9-4a74f12514dc
6e92b538-0de3-47c2-8434-f845d1f6aa39
f72faf24-a236-45fa-bb5f-0210b2f1c48e
edc91034-7168-40fe-a9bf-b7c535b778c1
83ab7c2e-7467-4a01-b824-229d3839aea0
900f73bc-749a-40ab-a773-938e7971d996
0bbe55cc-4d59-43d3-8854-b9f512a9add2
d920ee31-1d69-43b8-8f54-daead44b048a
a682689d-dbc8-4efa-b98e-42a69d35dbcd
6b528c26-5cf5-4bde-aa48-d7a625079495
May 11, 04:40 UTC
[RBX2][Dedicated Servers] - Room 26 - 26G14/26H01/26H02/26H03
Completed - Start time : 10/05/2022 21:00 UTC
End time : 11/05/2022 03:00 UTC
Service impact : Servers will be unreachable during the maintenance
Service improvement : The objective of this maintenance is to move the servers of the racks to another location
May 11, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 21:00 UTC
Scheduled - Start time : 10/05/2022 21:00 UTC
End time : 11/05/2022 03:00 UTC
Service impact : Servers will be unreachable during the maintenance
Service improvement : The objective of this maintenance is to move the servers of the racks to another location
Apr 21, 22:41 UTC
VPS - BHS6 - host326900
Resolved - This incident has been resolved.
May 11, 00:46 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host326900.bhs6.cloud.ovh.net

Affected instances

vps275905
vps292971
vps282541
vps247076
vps280335
vps257774
vps278855
vps282758
vps259101
vps258470
vps294384
vps280167
vps256351
vps246832
vps258300
vps282250
vps259445
vps246523
vps281301
vps294752
vps294713
vps294373
vps294209
vps294207
vps293757
vps293454
vps278281
vps293042
vps292739
vps292656
vps292522
vps283171
vps245241
vps283152
vps282928
vps281316
vps282082
vps281871
vps281495
vps281500
vps281394
vps281298
vps259448
vps281118
vps281109
vps280921
vps280353
vps279243
vps278797
vps278798
vps278128
vps275769
vps255388
vps257492
vps246856
vps248744
vps255953
vps249004
vps248238
vps247821
vps247848
vps247717
vps245449
vps245389
vps245388
vps245353
vps245352
vps245208
May 11, 00:14 UTC
May 10, 2022
[GRA1&2/WAW1/BHS7][Network] SDAGG upgrade
Completed - Start time : 10/05/2022 07:00 UTC
End time : 10/05/2022 23:59 UTC
Service impact : None
Service improvement: Upgrade all SDAGG Bart in order to have a homogeneous park.
May 10, 23:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 07:01 UTC
Scheduled - Start time : 10/05/2022 07:00 UTC
End time : 10/05/2022 23:59 UTC
Service impact : None
Service improvement: Upgrade all SDAGG Bart in order to have a homogeneous park.
May 4, 04:45 UTC
[RBX1][Dedicated Servers] - 14A07
Resolved - Start Time : 10/05/2022 21:39 UTC
End Time : 10/05/2022 22:20 UTC
Service impact : Following a small leak, we lost some servers in the rack 14A07, the problem has been fixed and all servers are operational again.
Root cause : Disjonction due to a water leak
May 10, 22:21 UTC
[BHS1&7/GRA2/LON1/RBX7/SBG3][Network] - XBU/XDC upgrade
Completed - Start time : 10/05/2022 07:00 UTC
End time : 10/05/2022 23:00 UTC
Service impact : None
Service improvement : To have a homogeneous park, we need to upgrade all the equipment in the network.
May 10, 21:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 07:00 UTC
Scheduled - Start time : 10/05/2022 07:00 UTC
End time : 10/05/2022 23:00 UTC
Service impact : None
Service improvement : To have a homogeneous park, we need to upgrade all the equipment in the network.
May 4, 00:14 UTC
[RBX2][Dedicated Servers] - Room 26 - 26B01
Completed - The scheduled maintenance has been completed.
May 10, 16:37 UTC
Update - The current maintenance will take more time to be completed.
The maintenance will be completed approximately today at 16:00 UTC.
We apologize for the inconvenience caused.
May 10, 12:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 05:00 UTC
Scheduled - Start time : 10/05/2022 05:00 UTC
End time : 10/05/2022 11:00 UTC
Service impact : Servers will be unreachable during the maintenance
Service improvement : The objective of this maintenance is to move the servers of the rack 26B01 to rack 24B14
Apr 22, 04:45 UTC
VPS - SGP2 - host361678
Resolved - This incident has been resolved.
May 10, 14:17 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host361678.sgp2.cloud.ovh.net

Affected instances

d54ab535-068c-4f15-97b9-6ca43c1fc300
b9f89a24-392f-4074-9d5b-22f2b536ac44
27390d2e-b52c-4cb5-805d-5dfd3542be67
6a0d69e3-ed1a-41fd-935c-6005dfb706d3
3b2440ce-edc5-4d15-ac94-eb60efacb545
2a2cf237-14ac-408c-aec9-dd446c658f2a
3d7e132e-cd88-44e9-8bc8-f6704841d8e5
44c9ec0a-c239-4473-9b5d-8ff3fb9d2327
f6e2ee2e-3aee-4985-99bf-1e0d46ea9050
d33e2882-e33f-4a6d-a9ce-fb4cfe8c0a77
63222fee-1bdc-48cc-ac5a-978c076b3093
6c673ff7-5e21-4d79-8127-86058cb960f4
b37167a3-ad7b-4bfd-ba70-98e24f624e59
43adbf0a-d97e-43f6-8412-ecd20e9120a8
acfae316-a98c-45fe-91cf-8dfc57c070dd
2f267a12-614c-44c7-8311-d4a2ef222cd3
4d1a2686-754d-4f69-96a6-ac5df37e7001
886feadf-0dad-4ada-89da-f05d189367c2
7c0cfc62-cf31-421d-8682-ebe8c1e014d4
a62e51df-c00b-427a-83c8-d43c1688f893
aee92b3a-600d-4458-b315-93b0da3c4f47
3e609655-1a7e-4294-a98d-ab605b621e4a
431a3d5c-7d09-465b-b18d-b91773d4ad52
3c5b9f41-eeee-4a05-a8c1-896feeb3427b
15007941-ce22-4b0f-9d9e-7624ac073ab8
4a10b895-c94b-492f-b9a7-767ef078439e
2da27d3f-7182-47f7-96e9-4f4049a07f1d
7bbcb2cb-2f08-43fd-b8e2-daac0aa4a661
31ea93f8-c022-4c26-86f9-87383bf30d0b
34a5211e-139c-495b-b0ff-02c58586ef1f
1fc5f9f3-c2da-43ba-93f8-923943424e2e
49e17bc9-b57d-43ed-851b-f165cff69e42
a83e1dc4-3ef0-47ac-8ba3-d532d4fef32b
May 10, 10:10 UTC
VPS - BHS2 - host254965
Resolved - This incident has been resolved.
May 10, 14:12 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host254965.bhs2.cloud.ovh.net

Affected instances

vps245091
vps82241
vps225607
vps273719
vps251847
vps95409
vps288551
vps213383
vps226300
vps213797
vps71166
vps237808
vps266609
vps289199
vps206859
vps207324
vps273726
vps271080
vps270506
vps270140
vps269284
vps268590
vps202439
vps264236
vps263843
vps260374
vps241992
vps121118
vps252629
vps251930
vps250052
vps249620
vps243470
vps219876
vps238952
vps226754
vps224180
vps224270
vps224269
vps223836
vps219612
vps219655
vps211929
vps196895
vps208392
vps208383
vps202889
vps199872
vps188542
vps158564
vps143673
May 10, 14:02 UTC
VPS - BHS2 - host254964
Resolved - This incident has been resolved.
May 10, 14:07 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host254964.bhs2.cloud.ovh.net

Affected instances

8d7a93b5-c609-4c04-b7ef-52d0875f616b
c7ceacaa-2b8c-4d19-9c55-89c4f8f6fcd4
a9f83ef7-c192-42ed-9e7f-5300d0b55462
d81e3ba1-9c5c-43c9-a2d6-4aa482b88f82
d0ed113f-a6a7-411a-b0c2-d002a80ab127
97f3d259-2bff-4182-bdb0-73cb1f305e8c
391cd514-20bd-4fee-98db-43a65bcbe179
a18f097c-3801-42cb-8242-152308ffe29d
15777ea1-12f7-446b-ae3f-dbd3699a8d2c
7296c96a-ecb1-4440-bedd-6d60ef155699
2ead6080-b823-4242-9efa-4bda06338f77
426edf32-a91f-4dae-815e-2450a8ccc5a4
2836c9d4-c923-4afe-b479-b4856655da28
853f2134-abc4-424a-afd5-d95a31382377
fbf0e829-0144-455d-a57a-9c8a6e3e8748
6d1e97ab-980f-4006-9d53-6aac8a2c9783
de602fa4-06d4-488e-a451-cad6cf6f1579
070a31b7-fd2f-45bd-901d-4f5e3e37b330
3260062c-5249-422a-bdde-535c1c5b6edc
f0b15bdb-f058-4b3b-94c4-e68d59701fc0
46eac4ea-7eb5-4043-b9e6-a3e66eadcc57
ec4849d0-e881-42e0-befb-c86877cec110
504a9148-884d-4684-b795-30a28693774f
18cd71d3-6376-4883-a46f-2c6a5b8bec2f
2e709d11-e510-45fd-b7d2-a82172ef0ee5
689a511f-a394-4ca9-859b-8b357beb9ef1
e464d748-1cea-4222-8fea-d1e32a146001
2c3acf64-2eb5-4f5f-bdf3-2db3f2314362
37a31a25-27f5-4493-a2b9-71dda121c224
8aefa727-915a-45d2-a851-82ef226cc613
912cba2d-1bf6-4cb5-a8e2-45eacd2e751b
c1f252bb-05d0-4af2-b508-1937ee710c96
165c84a9-9bf3-4334-a688-a35720320359
1271de33-0af2-4ebe-8f27-095eafb7cf53
732ec751-657d-4d06-b154-a2f9439753b4
5916cf68-62de-42b1-bc48-7f5759984616
984b713d-d133-4ca0-ad90-4530f2e2430e
ca8591fc-384a-4d86-9721-0a5101c885c6
09337a21-d729-441f-bd9e-e2263f8991b3
6df8bb3a-cd50-4699-b06a-4afc1ed4a0ba
c84d93bd-cc5f-412a-8103-21ee056baaa0
1ffdf267-54fb-4c87-9fde-7138ae43944e
21a32f5a-f493-4603-8fea-9bf752e120d0
May 10, 14:03 UTC
VPS - SGP2 - host361669
Resolved - This incident has been resolved.
May 10, 12:43 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host361669.sgp2.cloud.ovh.net

Affected instances

bce5c915-65d2-459f-8820-7375f4986dc8
4d3d0bb8-52a7-4603-ba7d-3ac47de8b1f9
919c9c83-205d-49c6-aef5-5b4f0d863ac0
3df43014-1a06-4dd3-bf01-990367da76ef
241257b3-55f2-4879-82fb-8123f8b68ede
2597e9f5-b9a7-4a03-b4e6-e1601101b82c
d735aedf-1251-4627-88a7-dff1877df6b5
5114055f-4066-484f-8504-35589d9e8e94
f2163ae4-cb5c-4a71-ba74-0b1206abbfaf
c046f713-f215-425a-a07c-2317dcfba3a8
3416c269-4713-4c1a-94ee-fa6bb87b2761
d54e51a8-1ee5-43ff-a572-ee0f5e123b6b
22e8ce69-0ae5-41df-abc2-712d31db1861
05425aaf-1185-4fd5-a864-39b528e0a19f
999b0858-6922-461a-bbf9-4a74f12514dc
6e92b538-0de3-47c2-8434-f845d1f6aa39
f72faf24-a236-45fa-bb5f-0210b2f1c48e
edc91034-7168-40fe-a9bf-b7c535b778c1
83ab7c2e-7467-4a01-b824-229d3839aea0
900f73bc-749a-40ab-a773-938e7971d996
0bbe55cc-4d59-43d3-8854-b9f512a9add2
d920ee31-1d69-43b8-8f54-daead44b048a
a682689d-dbc8-4efa-b98e-42a69d35dbcd
6b528c26-5cf5-4bde-aa48-d7a625079495
May 10, 12:34 UTC
[RBX8][Dedicated Servers] - 804R19
Resolved - Start Time : 10/05/2022 08:44 UTC
End Time : 10/05/2022 09:13 UTC
Service impact : Servers are available again
May 10, 09:14 UTC
Investigating - Start time : 10/05/2022 08:44 UTC
Service impact : Servers in rack 804R19 are unavailable due to a power failure
Ongoing actions : Our technical teams are working to restore power to the rack
May 10, 09:07 UTC
VPS - GRA8 - host1419812
Resolved - This incident has been resolved.
May 10, 08:58 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host1419812.gra8.cloud.ovh.net

Affected instances

60404c41-530f-46f7-996d-429d07489928
c34dba13-d8e4-43ea-a9e9-b5277818d491
a4134a64-27cb-4b17-992a-83acd5432f28
5bd4a7f9-438c-4eec-910a-c26753dbca7e
c7d53793-1760-4d70-b912-c2ad37c945cc
a1c01a22-8685-42c4-a435-ac10a78092fa
e8371290-ab89-4f55-ba05-582d0d330613
ce8d6874-a7fc-4fbd-875c-4adf0549f56a
a00bf05a-3feb-445f-8fe9-ec807c4201fd
54f1840a-7b02-487d-936a-199aab2a43cf
77c49005-ce99-414a-9ce7-8895761197d9
84064d8d-bd19-4b28-b6a2-f4bcce751614
6099167d-c521-4b62-86e1-dd8b87a92bc0
4a4a2638-cfcf-46aa-90db-8400e8927e44
fd83be90-c433-44cd-a24f-486599cf8078
bc619b71-71a8-4edd-926e-52a208ad799c
f8ac126a-0a46-40cb-a3c3-19212ece9bea
a411b911-0dc0-4e09-9ad7-0a76cd70b2ac
62757abc-d3d5-4c94-8696-84ee66b14e7a
b9746ab2-1dc8-4bb3-add7-fd9bdddcc693
5deb9281-6240-4ab6-976f-711ca79b5286
bc1712f4-a349-4884-ba87-aea96bd86dd0
9ca9aa5a-e012-4911-8fb8-2bfc157145a7
6d8aec87-29f3-45c5-bc78-c5c7b4c8cade
2f350291-8c9a-4649-963e-ebbcd48522a1
53343c55-6243-4c81-8943-aaec7a49880e
0e2f6610-3dca-4838-9d25-e045158a1989
fa36528f-1d62-4c8f-a460-43c2f03b5275
5afc74d4-7c92-43a5-bfbe-ef907033d176
174318ff-eb0a-4443-a296-c2ac06de1227
3ac2d208-2891-48f7-9b4e-f0065a6ed983
21f0eae9-0869-4e40-9c85-9edc89294a99
ec94eae4-158d-4a19-97e7-43030a4eacfd
141418ce-754f-4d5e-82d4-a29ac447dc2a
f32c1147-a15a-481f-9ee3-4cb2e8766593
1931f1fe-6ba1-496a-a67e-2ba3e019149f
2d426900-46da-4e66-a132-af9cdceef6bd
455b9f59-a980-4e42-b08a-24fa26099903
fc9f7c36-7a38-4eaf-a84e-bb23ec3f4855
186ddae7-143f-4f89-a529-d7453fee76d4
d5dbb1e2-4422-4430-9274-84466d63b3e5
7f44ab86-5b39-4494-908c-b69ff21df733
f7838503-5f42-4b2c-98ce-be169cb2d3e4
ee6d75c2-f620-409d-a9fd-db5d091b6cde
4833330a-26b2-4b6c-a7a5-d90d18f4a8af
559a9b82-3eb5-4167-8d12-fcbf66855b24
41f4c9c5-1baa-4824-8759-c2362015d446
c6c4d856-d1fd-482b-a2f5-d0e350d8dd7b
91ce1c10-f826-4dd1-a1d3-342acd26603c
5f8b36eb-3a93-4756-9cb7-4a47147cac17
85214ddc-8ee4-4880-911f-6b0266d96326
36176ca8-6259-4b04-ae2e-884bdca92353
4e86b676-d4b1-4ef4-a214-16e0914a0d8e
a7d7e39c-4fb2-4ab3-a7ea-a06c01e703b7
3e63ab0f-f8ae-44fd-ad47-ea1bc6ea99d1
May 10, 08:49 UTC
[RBX1][Network] - 16C05
Completed - Start time : 10/05/2022 04:00 UTC
End time : 10/05/2022 06:00 UTC
Service impact : After the intervention, all servers are reachable
Service improvement : Polgo (it allows the reboot of remote machines) 17068 suffers malfunctions and it needs to be changed. So we are going to move servers to compatible Apc: polgo17069, a new one.
May 10, 04:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 04:02 UTC
Scheduled - Start time : 10/05/2022 04:00 UTC
End time : 10/05/2022 06:00 UTC
Service impact : Servers will be unreachable during operations (30 minutes per server)
Service improvement : Polgo (it allows the reboot of remote machines) 17068 suffers malfunctions and it needs to be changed. So we are going to move servers to compatible Apc: polgo17069, a new one.
Apr 29, 04:11 UTC
[GRA1-GRA2-RBX7][Network] - aggregator upgrade
Completed - Start time : 09/05/2022 20:00 UTC
End time : 09/05/2022 23:59 UTC
Service impact : None
Service improvement : Upgraded internal aggregator in order to have a homogeneous park.
May 10, 03:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 20:00 UTC
Scheduled - Start time : 09/05/2022 20:00 UTC
End time : 09/05/2022 23:59 UTC
Service impact : None
Service improvement : Upgraded internal aggregator in order to have a homogeneous park.
May 4, 19:42 UTC
[RBX2][Dedicated Servers] - 26H04/26H05/26H06/26H07/26H09
Completed - Start time : 09/05/2022 21:00 UTC
End time : 10/05/2022 03:00 UTC
Service impact : Servers will be unreachable during the maintenance
Service improvement : The objective of this maintenance is to move the servers of the racks to another location
May 10, 00:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 21:01 UTC
Scheduled - Start time : 09/05/2022 21:00 UTC
End time : 10/05/2022 03:00 UTC
Service impact : Servers will be unreachable during the maintenance
Service improvement : The objective of this maintenance is to move the servers of the racks to another location
Apr 21, 22:22 UTC
May 9, 2022
[BHS6&7/GRA2/RBX7][Network] - XBU/XDC upgrade
Completed - Start time : 09/05/2022 07:00 UTC
End time : 09/05/2022 23:00 UTC
Service impact : None
Service improvement : To have a homogeneous park, we need to upgrade all the equipment in the network.
May 9, 22:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 07:00 UTC
Scheduled - Start time : 09/05/2022 07:00 UTC
End time : 09/05/2022 23:00 UTC
Service impact : None
Service improvement : To have a homogeneous park, we need to upgrade all the equipment in the network.
May 3, 23:59 UTC
VPS - BHS6 - host328989
Resolved - This incident has been resolved.
May 9, 16:59 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host328989.bhs6.cloud.ovh.net

Affected instances

vps245240
vps281362
vps292972
vps247447
vps258666
vps282323
vps278356
vps257795
vps247487
vps280152
vps294214
vps293947
vps291469
vps293397
vps294301
vps294397
vps294398
vps293954
vps293849
vps293765
vps293764
vps293763
vps293759
vps293752
vps293739
vps293524
vps292699
vps292685
vps292643
vps292426
vps292054
vps282316
vps282987
vps282817
vps281976
vps281919
vps281066
vps281124
vps281113
vps281090
vps281007
vps280551
vps280254
vps278819
vps278680
vps278637
vps278352
vps277655
vps277610
vps257473
vps277449
vps277341
vps260225
vps259500
vps259498
vps258529
vps257695
vps255398
vps257564
vps257543
vps257528
vps257527
vps257526
vps257321
vps257265
vps255810
vps255463
vps247901
vps247783
vps248561
vps248674
vps248672
vps247772
vps244731
May 9, 16:52 UTC
[GRA2][Dedicated Servers] - G243B15
Resolved - Start Time : 09/05/2022 12:00 UTC
End Time : 09/05/2022 15:00 UTC
Service impact : Servers were unreachable in this rack
Root cause : Electrical issue
May 9, 15:04 UTC
Update - Ongoing actions : 86% of the servers in the rack are reachable.
Our teams are still working to solve the problem.
May 9, 14:00 UTC
Update - Ongoing actions : Our teams are still working on the problem.
The problem should be resolved today at 13:00 UTC.
May 9, 12:22 UTC
Identified - Start Time : 09/05/2022 12:00 UTC
Service impact : Servers are unreachable in this rack
Root cause : Electrical issue
Ongoing actions : Our teams are currently working to solve the problem
May 9, 12:11 UTC
[RBX4][Dedicated servers -Network] - Rack-55A09
Resolved - Start Time : 09/05/2022 09:13 UTC
End Time : 09/05/2022 14:00 UTC
Service impact : 36 servers on rack 55A09 were unreachable
May 9, 14:09 UTC
Update - Ongoing actions : : Only one server is still unreachable.
Our teams are currently working to solve the problem.
May 9, 13:10 UTC
Update - Ongoing actions : : The altigo is replaced, there are still machines with hardware problems
May 9, 11:38 UTC
Investigating - Start time : 09/05/2022 09:13 UTC
Service impact : 36 servers on rack 55A09 unreachable
Ongoing actions : We are currently determining the impact.
May 9, 09:54 UTC
[EU - CA][Dedicated Servers] - Back-office maintenance
Completed - The scheduled maintenance has been completed.
May 9, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 08:00 UTC
Scheduled - Start time: 09/05/2022 08:00 UTC
End time: 09/05/2022 08:30 UTC
Service impact: Following our continuous upgrade process, we are doing a maintenance of our back-office delivery. Slowdowns could be observed on dedicated servers deliveries.
Apr 28, 12:37 UTC
[BHS7][Dedicated Servers] - B704B01
Resolved - Start Time : 09/05/2022 04:41 UTC
End Time : 09/05/2022 08:41 UTC
Service impact : A server was unreachable
May 9, 06:41 UTC
VPS - UK2 - host988751
Resolved - This incident has been resolved.
May 9, 04:46 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host988751.uk2.cloud.ovh.net

Affected instances

vps617326
vps589310
vps573381
vps792708
vps820684
vps652620
vps632656
vps811618
vps505358
vps545263
vps650296
vps591909
vps591911
vps719729
vps723773
vps800938
vps714485
vps635574
vps768329
vps816529
vps728031
vps793109
vps764386
vps559695
vps588360
vps577131
vps681535
vps574961
vps810338
vps595403
vps819619
vps814604
vps685319
vps805164
vps795899
vps579769
vps786967
vps790808
vps789740
vps787670
vps782357
vps779706
vps718030
vps774755
vps503478
vps755151
vps753203
vps734633
vps742750
vps739682
vps738518
vps735861
vps726756
vps726278
vps720968
vps681130
vps715226
vps712892
vps711568
vps699172
vps698562
vps691895
vps689981
vps689978
vps689976
vps689973
vps681714
vps676179
vps672669
vps670299
vps661567
vps656431
vps647830
vps647756
vps632282
vps629902
vps626149
vps614706
vps618382
vps614711
vps608583
vps606177
vps602903
vps589886
vps588368
vps577145
vps577445
vps568631
vps559430
vps552966
vps541171
May 9, 04:09 UTC
May 8, 2022
[RBX2][Dedicated Servers] - 26H08/26H10/26H11/26H12/26H13
Completed - The scheduled maintenance has been completed.
May 8, 23:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 21:00 UTC
Scheduled - Start time : 08/05/2022 21:00 UTC
End time : 08/05/2022 03:00 UTC
Service impact : Servers will be unreachable during the maintenance
Service improvement : The objective of this maintenance is to move the servers of the racks to another location
Apr 21, 21:56 UTC
VPS - GRA8 - host1419812
Resolved - This incident has been resolved.
May 8, 19:57 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host1419812.gra8.cloud.ovh.net

Affected instances

60404c41-530f-46f7-996d-429d07489928
c34dba13-d8e4-43ea-a9e9-b5277818d491
a4134a64-27cb-4b17-992a-83acd5432f28
5bd4a7f9-438c-4eec-910a-c26753dbca7e
c7d53793-1760-4d70-b912-c2ad37c945cc
a1c01a22-8685-42c4-a435-ac10a78092fa
e8371290-ab89-4f55-ba05-582d0d330613
ce8d6874-a7fc-4fbd-875c-4adf0549f56a
a00bf05a-3feb-445f-8fe9-ec807c4201fd
54f1840a-7b02-487d-936a-199aab2a43cf
77c49005-ce99-414a-9ce7-8895761197d9
84064d8d-bd19-4b28-b6a2-f4bcce751614
6099167d-c521-4b62-86e1-dd8b87a92bc0
4a4a2638-cfcf-46aa-90db-8400e8927e44
fd83be90-c433-44cd-a24f-486599cf8078
bc619b71-71a8-4edd-926e-52a208ad799c
f8ac126a-0a46-40cb-a3c3-19212ece9bea
a411b911-0dc0-4e09-9ad7-0a76cd70b2ac
62757abc-d3d5-4c94-8696-84ee66b14e7a
b9746ab2-1dc8-4bb3-add7-fd9bdddcc693
5deb9281-6240-4ab6-976f-711ca79b5286
bc1712f4-a349-4884-ba87-aea96bd86dd0
6d8aec87-29f3-45c5-bc78-c5c7b4c8cade
2f350291-8c9a-4649-963e-ebbcd48522a1
53343c55-6243-4c81-8943-aaec7a49880e
0e2f6610-3dca-4838-9d25-e045158a1989
fa36528f-1d62-4c8f-a460-43c2f03b5275
0f490c8a-abe0-430c-bab7-07c86cd60c7d
5afc74d4-7c92-43a5-bfbe-ef907033d176
174318ff-eb0a-4443-a296-c2ac06de1227
3ac2d208-2891-48f7-9b4e-f0065a6ed983
21f0eae9-0869-4e40-9c85-9edc89294a99
ec94eae4-158d-4a19-97e7-43030a4eacfd
141418ce-754f-4d5e-82d4-a29ac447dc2a
f32c1147-a15a-481f-9ee3-4cb2e8766593
1931f1fe-6ba1-496a-a67e-2ba3e019149f
2d426900-46da-4e66-a132-af9cdceef6bd
455b9f59-a980-4e42-b08a-24fa26099903
fc9f7c36-7a38-4eaf-a84e-bb23ec3f4855
186ddae7-143f-4f89-a529-d7453fee76d4
d5dbb1e2-4422-4430-9274-84466d63b3e5
7f44ab86-5b39-4494-908c-b69ff21df733
f7838503-5f42-4b2c-98ce-be169cb2d3e4
ee6d75c2-f620-409d-a9fd-db5d091b6cde
4833330a-26b2-4b6c-a7a5-d90d18f4a8af
559a9b82-3eb5-4167-8d12-fcbf66855b24
41f4c9c5-1baa-4824-8759-c2362015d446
c6c4d856-d1fd-482b-a2f5-d0e350d8dd7b
91ce1c10-f826-4dd1-a1d3-342acd26603c
5f8b36eb-3a93-4756-9cb7-4a47147cac17
85214ddc-8ee4-4880-911f-6b0266d96326
36176ca8-6259-4b04-ae2e-884bdca92353
4e86b676-d4b1-4ef4-a214-16e0914a0d8e
a7d7e39c-4fb2-4ab3-a7ea-a06c01e703b7
3e63ab0f-f8ae-44fd-ad47-ea1bc6ea99d1
May 8, 19:47 UTC
VPS - GRA8 - host1537645
Resolved - This incident has been resolved.
May 8, 15:24 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host1537645.gra8.cloud.ovh.net

Affected instances

b136e515-bcce-4316-81cf-61f1c541776c
5a2c4477-d7c7-4fb2-9fb3-73e1b161ae90
23cece43-e08d-4a67-84a8-400587d52abf
1f7194fe-4677-4e9d-b987-60ce60a639ad
cf69a2dd-b54d-4910-b071-80b3369a7e6a
240227f8-5bf6-43bf-9e97-5d4411bca61f
7349ab73-ac4b-4c78-86e3-d4c59c74e508
c23d24d5-3d51-4534-8c77-1f10b55c21a6
0b48ecb1-cb80-4dbb-8f7a-51cda56c170b
1f3905a7-d207-48dc-b81c-c67e97a4c734
a1b4742c-adaf-43e8-ac57-60ff91be7786
6833b0da-5508-49e8-bfc9-8cdf4d40696f
3065fd15-69b2-4654-9e01-9062df0ae38d
0a205940-2f26-4366-af7e-1328da2caca5
5dcdefa6-0a7d-4aac-8770-483a7cf85fdb
a09d4846-f1ae-4e81-a08b-1001fc051915
e4ecce6c-dc8c-45be-bb78-7947a49f35c2
82e73b94-e478-41ab-88e6-71e4628729f5
899939fd-2f34-4f20-9b1e-dd85317353bd
a21e7586-ce01-4643-8a01-a2c5628cdce9
25e91ce5-b8e6-4d11-b4c5-830e19d43b22
4485745f-a92e-4667-a567-81caa9eaed12
9541f222-3b5f-4075-adef-f239a4f81bce
c4897409-d2f2-4886-a62c-c29c4523d2fb
May 8, 13:59 UTC
[RBX3][Dedicated Servers] - 46B23
Resolved - Start Time : 08/05/2022 05:40 UTC
End Time : 08/05/2022 07:45 UTC
Service impact : 7.5% of the servers in the rack were unreachable
May 8, 08:57 UTC
Identified - Start Time : 08/05/2022 05:40 UTC
Service impact : 7.5% of the servers in the rack are unreachable
Ongoing actions : Our teams are currently working to solve the problem
May 8, 06:31 UTC
[RBX3][Dedicated Servers] - 46B13
Resolved - Start Time : 08/05/2022 06:55 UTC
Start Time : 08/05/2022 07:18 UTC
Service impact : Public network was unreachable
Root cause : Hardware issue
May 8, 07:19 UTC
Identified - Start Time : 08/05/2022 06:55 UTC
Service impact : Public network is unreachable
Root cause : Hardware issue
Ongoing actions : Our teams are currently working to solve the problem
May 8, 07:05 UTC
May 7, 2022
VPS - GRA8 - host1537651
Resolved - This incident has been resolved.
May 7, 18:15 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host1537651.gra8.cloud.ovh.net

Affected instances

080ca406-b99c-4ea2-9370-b8058456283d
d0caa207-fbc4-4259-a577-c289388a78d4
bd79a5a8-148e-4444-aada-fba83f7e95db
a52b641a-53db-4518-9057-bcfe0de638c4
e300120b-65e0-4528-a124-18bd0470bafa
0bcac64d-3c44-42f0-94c6-a128aff0dbe9
87b8a5d0-c6ef-4c68-8cd7-09c1c7af68f3
da1d2e0c-425d-4b87-90fa-5f75fe5c1f82
edff1c8c-1dbc-4258-9e71-b166ec6f8028
5fb63573-0858-439b-847c-0570c8d076ee
a18b33a7-411f-4e4b-84d3-9ce7582336c8
312d44c0-e179-4ed1-8317-af52979738f9
54069cfc-54a0-4def-b796-f1667687f0ff
1e8865f6-06c7-48ed-a07a-42b67f716bda
e35586e9-1855-449d-9c03-ada0f00f2f4f
3fc5d184-ad65-401e-9b1f-9b1c0e96133e
265a2e5c-3bd2-47e4-b419-e9d7fcf7d45e
185f1605-ca89-4d42-8009-149cc62b3c6e
3d59719d-c021-475b-9757-dbdc9f63f147
0ec5ae98-efc4-4365-bcad-e54161ee3d44
9d571028-e84d-40dd-8cc5-e41d77e19423
a07e3132-a67d-41c4-8d2f-4468aef29927
448df0e4-da29-48b6-8466-d9713fa2c9d9
57576bd7-0442-496f-928d-d9c7738af4bc
May 7, 18:06 UTC
VPS - GRA8 - host1419812
Resolved - This incident has been resolved.
May 7, 17:23 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host1419812.gra8.cloud.ovh.net

Affected instances

60404c41-530f-46f7-996d-429d07489928
c34dba13-d8e4-43ea-a9e9-b5277818d491
a4134a64-27cb-4b17-992a-83acd5432f28
5bd4a7f9-438c-4eec-910a-c26753dbca7e
c7d53793-1760-4d70-b912-c2ad37c945cc
a1c01a22-8685-42c4-a435-ac10a78092fa
e8371290-ab89-4f55-ba05-582d0d330613
ce8d6874-a7fc-4fbd-875c-4adf0549f56a
a00bf05a-3feb-445f-8fe9-ec807c4201fd
54f1840a-7b02-487d-936a-199aab2a43cf
77c49005-ce99-414a-9ce7-8895761197d9
84064d8d-bd19-4b28-b6a2-f4bcce751614
6099167d-c521-4b62-86e1-dd8b87a92bc0
4a4a2638-cfcf-46aa-90db-8400e8927e44
fd83be90-c433-44cd-a24f-486599cf8078
bc619b71-71a8-4edd-926e-52a208ad799c
f8ac126a-0a46-40cb-a3c3-19212ece9bea
a411b911-0dc0-4e09-9ad7-0a76cd70b2ac
62757abc-d3d5-4c94-8696-84ee66b14e7a
b9746ab2-1dc8-4bb3-add7-fd9bdddcc693
5deb9281-6240-4ab6-976f-711ca79b5286
bc1712f4-a349-4884-ba87-aea96bd86dd0
6d8aec87-29f3-45c5-bc78-c5c7b4c8cade
2f350291-8c9a-4649-963e-ebbcd48522a1
53343c55-6243-4c81-8943-aaec7a49880e
0e2f6610-3dca-4838-9d25-e045158a1989
fa36528f-1d62-4c8f-a460-43c2f03b5275
0f490c8a-abe0-430c-bab7-07c86cd60c7d
5afc74d4-7c92-43a5-bfbe-ef907033d176
174318ff-eb0a-4443-a296-c2ac06de1227
3ac2d208-2891-48f7-9b4e-f0065a6ed983
21f0eae9-0869-4e40-9c85-9edc89294a99
ec94eae4-158d-4a19-97e7-43030a4eacfd
141418ce-754f-4d5e-82d4-a29ac447dc2a
f32c1147-a15a-481f-9ee3-4cb2e8766593
1931f1fe-6ba1-496a-a67e-2ba3e019149f
2d426900-46da-4e66-a132-af9cdceef6bd
455b9f59-a980-4e42-b08a-24fa26099903
fc9f7c36-7a38-4eaf-a84e-bb23ec3f4855
186ddae7-143f-4f89-a529-d7453fee76d4
d5dbb1e2-4422-4430-9274-84466d63b3e5
7f44ab86-5b39-4494-908c-b69ff21df733
f7838503-5f42-4b2c-98ce-be169cb2d3e4
ee6d75c2-f620-409d-a9fd-db5d091b6cde
4833330a-26b2-4b6c-a7a5-d90d18f4a8af
559a9b82-3eb5-4167-8d12-fcbf66855b24
41f4c9c5-1baa-4824-8759-c2362015d446
c6c4d856-d1fd-482b-a2f5-d0e350d8dd7b
91ce1c10-f826-4dd1-a1d3-342acd26603c
5f8b36eb-3a93-4756-9cb7-4a47147cac17
85214ddc-8ee4-4880-911f-6b0266d96326
36176ca8-6259-4b04-ae2e-884bdca92353
4e86b676-d4b1-4ef4-a214-16e0914a0d8e
a7d7e39c-4fb2-4ab3-a7ea-a06c01e703b7
3e63ab0f-f8ae-44fd-ad47-ea1bc6ea99d1
May 7, 17:14 UTC
[GRA3][Dedicated Servers] - GRA0311B04B
Resolved - Start Time : 07/05/2022 11:22 UTC
End Time : 07/05/2022 14:30 UTC
Service impact : Following the operations carried out by our technical teams, all servers are now up.
Root cause : Disjonction due to water leak
May 7, 14:38 UTC
Update - Update : Only 1 server remains unreachable. Our teams are currently working on it.
May 7, 14:24 UTC
Identified - Ongoing actions : Only 2 servers are still unreachable.
Our teams are currently working to solve the problem
May 7, 11:44 UTC
Investigating - Start time : 07/05/2022 11:22 UTC
Service impact : 41 servers are unreachable
Ongoing actions : Our teams are currently working to solve the problem
May 7, 11:31 UTC
May 6, 2022
[Global][Baremetal] Infrastructure Server Upgrade
Completed - It is going to be postponed.
May 6, 15:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 14:11 UTC
Scheduled - Start time : 02/05/2022 13:00 UTC
End time : 06/05/2022 14:40 UTC
Service impact : None
Service improvement: The main objective of this maintenance is to keep the software on infrastructure servers up to date.
May 2, 14:07 UTC
VPS - SGP2 - host347231
Resolved - This incident has been resolved.
May 6, 13:10 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host347231.sgp2.cloud.ovh.net

Affected instances

78a519fc-fb26-4c03-a2b5-9dd02de9b4e5
2d0fb1b7-c1c7-448e-82fd-b27d63a211bf
473a62d0-f8a4-42d4-be28-93d0f1ad087c
c9aea595-4e25-48f9-8223-7dc585997a47
ccb7ec66-1572-49a5-814f-a83a2200c43d
5428c180-1e65-4df6-87bb-c8bb2a33a87f
124ba9f0-80ec-4620-894a-c2a0d981d458
74d915f7-57a3-4817-ab21-8d602ddf510a
May 6, 02:13 UTC
[GRA2/BHS7/LIM1][Network] SDAGG upgrade
Completed - Start time : 05/05/2022 07:00 UTC
End time :06/05/2022 01:09 UTC
The maintenance has been completed successfully.
May 6, 01:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 14:00 UTC
Scheduled - Start time : 05/05/2022 07:00 UTC
End time :04/05/2022 23:59 UTC
Service impact : None
Service improvement: Upgrade all SDAGG Bart in order to have a homogeneous park.
Apr 5, 07:00 UTC
May 5, 2022
[Bhs7/Sbg3/Waw1][vRack] - Upgrade xDC/xBU
Completed - Start time : 05/05/2022 07:00 UTC
End time : 05/05/2022 22:04 UTC
Service impact : None
Service improvement : In regards to our lifecycle management ,we need to upgrade our exchangers RTvRack in order to have a homogeneous park.
May 5, 22:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 07:00 UTC
Scheduled - Start time : 05/05/2022 07:00 UTC
End time : 05/05/2022 23:00 UTC
Service impact : None
Service improvement : In regards to our lifecycle management ,we need to upgrade our exchangers RTvRack in order to have a homogeneous park
Apr 27, 21:38 UTC
VPS - BHS2 - host412280
Resolved - This incident has been resolved.
May 5, 19:01 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host412280.bhs2.cloud.ovh.net

Affected instances

522796b9-73a1-43e6-b54e-40645b25166f
bfc5bb3f-8329-4ab3-afc4-3d60ae1b1729
a79e59b7-9c27-4bec-9f20-269b6b7ed3f5
43e1525c-afee-4c80-a038-cfde4270f9eb
2647e3fa-172e-42fa-9f98-0377c9ae91e7
29cc9032-f3ff-48a8-ae6a-d55ca795c690
4cb6d5f9-fdb1-44fe-ba25-f0873c7d9c22
2c5f1e2d-d435-4ac5-9640-a2c85d0e9f2f
0627d0a9-321a-435e-9e2b-360a1de5b4f8
92eff01c-7081-4fb8-a0d6-5c5a1f360ee8
c7085a3f-69f9-4756-962b-8ec5efd0f3b4
4bfbf0d1-feeb-4bd3-9165-a2b8175ec395
dcfd1d33-1229-4642-89dd-5d0e93ca92db
8524e369-0e9a-4f5c-a74c-3722fd3334d8
f24f1043-5fb5-4c99-a75f-31fbe2d51774
4a4b54e2-6cb7-4f97-b55c-83016f252a38
172f12f4-e9cd-449c-aa51-a79c95133a35
fb7e2905-78ef-47b1-91eb-52af49a7599f
7240b457-9cc6-4cb8-9e6c-b89aeaa6bebb
5cdd3f20-1d0c-4a52-afd9-dc9f5f41dbef
27c17243-6f1c-42d6-888c-3c2c776e3b4c
55d2fe4d-d4ed-429c-9f63-ed1846e4404d
646f58a1-9a3b-4d78-8c51-d7bd8b265978
3c202b95-4455-4975-97a9-25ecafae8031
5aa66b18-d986-4664-b19d-16e89fa707f5
1e7b7743-b51f-4fe8-bc84-c03a951d2b4c
bf948d06-00b3-4669-a4af-558001c2f214
c80189ca-8d9a-4188-b9e4-301c0ca402be
0ebe0bc7-e66a-48a1-8885-1a44fdca239d
May 5, 18:51 UTC
[GRA2]Dedicated Servers] - G209A12
Resolved - Start Time : 05/05/2022 09:15 UTC
End Time : 05/05/2022 11:29 UTC
Service impact : All servers on rack G209A12 are operational again.
Root cause : An incident on the cooling system was at origin of this issue.
May 5, 11:33 UTC
Identified - An incident on the cooling system caused the rack shut down.
Our technical teams are repairing the last servers. No loss of data has been reported.
May 5, 10:29 UTC
Investigating - Start time : 05/05/2022 09:15 UTC
Service impact : servers in the G209A12 rack are unavailable
Ongoing actions : Our teams investigate to determine the origin of the incident
May 5, 09:43 UTC
VPS - UK2 - host1228137
Resolved - This incident has been resolved.
May 5, 10:21 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host1228137.uk2.cloud.ovh.net

Affected instances

cefdc8cb-99b6-4500-ae65-ff920be31fa9
94216997-df2c-44ad-bbdf-e585a8ff2b11
b8855523-343e-422c-ba9f-3930d18e5213
79b480c8-46bd-4cdf-b343-82a037c0beab
fecd2c68-53b7-49c4-82aa-c832c87648c3
952e2bdd-c531-40b0-b31a-07a5b46f6047
09ba51a5-3f7e-4822-ab4e-230cd28c7a40
4c878474-2d0e-405c-8879-ba1037ff90ff
4083e0ee-a388-490e-b8a5-384615f81f7a
484c0323-bb1f-4517-8e35-0c0007e294b6
d017c867-d06b-4c06-ab9d-db5359fdb563
7b7a4c51-f29e-4c63-b4bd-8c63fd8db9c8
c8ddbaf4-bc8e-41d0-a88f-f5ec7ee8a3b0
a9e6dd8c-055b-455a-bb53-d4dee1ae544d
80c5cfe9-798c-479a-85bf-301e6af5a313
b2bc9e4d-49b3-4cd2-8361-c7dac149ee73
3d956397-1077-41df-a753-a9b81f66b34d
6292c762-ecab-4693-b38d-b4188181990f
805c6106-d788-4f88-bed6-92c7417c09d5
e7ef5c66-bcd3-4d07-a81c-319773ba49c6
715b1b9b-49d5-4a5d-97ad-62e569ce7e29
a7d0041c-42fb-404f-95a3-46420ad2cb4a
8d49eb04-4db0-4131-8dc6-1d0f2e5dfd32
c45364d3-504d-4a0e-9f74-f8eee4bdf551
8dd3f1c9-4798-4b88-a1f3-adcb90275bf0
c653defc-8b26-4a45-b111-44e78b8ac693
019a58a1-b4fd-4a71-830b-cef998e03f2c
90d16beb-153e-468f-83e5-70ed29eb7ebc
54a79786-3a1d-49da-b198-0bcaa3ddcb66
06d797ee-a16c-4ee6-8a1a-1c1b5bdd68f1
75e8ecca-e8f5-4283-9eab-231dc059817f
13074a6b-b449-4f69-b185-3fb7a87672ec
9a89e0f5-04fa-4309-b31b-2b2b4a3ca100
b95151a4-8b55-4832-a74b-bc2376c04473
b7bb3e14-b995-4ee6-8b17-92b7a75cae08
3c48a740-4dc8-4855-a3a2-fd61ad90a1e2
e108be4f-e71f-4bf6-accc-f720fe93d5c8
73543686-8b9d-48d3-b486-6ba5eb0c65d5
30054aa3-9335-4ea0-a732-89194bfca94b
28828a2b-db27-4e15-8d7b-923a67c252ba
a578111c-1902-4294-bab0-f24a605a2df4
7d871589-459f-4f3a-8b0f-f87590870d4f
c8eefeaa-72ae-453f-a259-0a45bdb1b22f
368bc08e-72c7-43fc-af48-0bd5e1d776ad
be837388-475c-4ee5-aba9-feecde77b027
f60da54d-541e-47d8-90c8-c0b4401bca8a
14a85875-edec-48d5-92c7-000cb8f42376
45c85ad2-0759-41e4-b4e5-fcc53bc08d7a
5f6f1968-f651-40cc-a5c6-3f376d277638
4ae56dbb-47c0-43f1-87f5-2d857b216cca
4800877d-7604-468c-8a20-8dd255c9369f
bbe96a41-c57e-40e6-890d-74b81c418b80
7b2a6f17-1416-470a-972f-fc684a99db87
f864e123-3311-4d02-aeb1-5cace2babe14
64ba0df0-af79-4f27-88a5-f6f858950a17
c50401c9-6bbd-48e3-b7b6-067a0038de55
886a926a-94a2-416d-a099-e2af2b863b2d
3eed7baf-9934-4629-9cdb-dcde885b7488
813048b0-67fd-4eb9-9f93-2c4555fd0a10
09271a56-402b-41a3-a442-05d83cb66644
fd9e5a96-dbb2-423e-ba2e-f2c445aa6b68
c615d655-eba1-4dec-8e79-ecccdf637993
362f30ea-7343-4466-ba46-d17fb47902e6
May 5, 10:15 UTC
VPS - GRA8 - host1419812
Resolved - This incident has been resolved.
May 5, 09:31 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host1419812.gra8.cloud.ovh.net

Affected instances

60404c41-530f-46f7-996d-429d07489928
c34dba13-d8e4-43ea-a9e9-b5277818d491
a4134a64-27cb-4b17-992a-83acd5432f28
5bd4a7f9-438c-4eec-910a-c26753dbca7e
c7d53793-1760-4d70-b912-c2ad37c945cc
a1c01a22-8685-42c4-a435-ac10a78092fa
e8371290-ab89-4f55-ba05-582d0d330613
ce8d6874-a7fc-4fbd-875c-4adf0549f56a
a00bf05a-3feb-445f-8fe9-ec807c4201fd
54f1840a-7b02-487d-936a-199aab2a43cf
77c49005-ce99-414a-9ce7-8895761197d9
84064d8d-bd19-4b28-b6a2-f4bcce751614
6099167d-c521-4b62-86e1-dd8b87a92bc0
4a4a2638-cfcf-46aa-90db-8400e8927e44
fd83be90-c433-44cd-a24f-486599cf8078
bc619b71-71a8-4edd-926e-52a208ad799c
f8ac126a-0a46-40cb-a3c3-19212ece9bea
a411b911-0dc0-4e09-9ad7-0a76cd70b2ac
62757abc-d3d5-4c94-8696-84ee66b14e7a
b9746ab2-1dc8-4bb3-add7-fd9bdddcc693
5deb9281-6240-4ab6-976f-711ca79b5286
bc1712f4-a349-4884-ba87-aea96bd86dd0
6d8aec87-29f3-45c5-bc78-c5c7b4c8cade
2f350291-8c9a-4649-963e-ebbcd48522a1
53343c55-6243-4c81-8943-aaec7a49880e
0e2f6610-3dca-4838-9d25-e045158a1989
fa36528f-1d62-4c8f-a460-43c2f03b5275
0f490c8a-abe0-430c-bab7-07c86cd60c7d
5afc74d4-7c92-43a5-bfbe-ef907033d176
174318ff-eb0a-4443-a296-c2ac06de1227
3ac2d208-2891-48f7-9b4e-f0065a6ed983
21f0eae9-0869-4e40-9c85-9edc89294a99
ec94eae4-158d-4a19-97e7-43030a4eacfd
141418ce-754f-4d5e-82d4-a29ac447dc2a
f32c1147-a15a-481f-9ee3-4cb2e8766593
1931f1fe-6ba1-496a-a67e-2ba3e019149f
2d426900-46da-4e66-a132-af9cdceef6bd
455b9f59-a980-4e42-b08a-24fa26099903
fc9f7c36-7a38-4eaf-a84e-bb23ec3f4855
186ddae7-143f-4f89-a529-d7453fee76d4
d5dbb1e2-4422-4430-9274-84466d63b3e5
7f44ab86-5b39-4494-908c-b69ff21df733
f7838503-5f42-4b2c-98ce-be169cb2d3e4
ee6d75c2-f620-409d-a9fd-db5d091b6cde
4833330a-26b2-4b6c-a7a5-d90d18f4a8af
559a9b82-3eb5-4167-8d12-fcbf66855b24
41f4c9c5-1baa-4824-8759-c2362015d446
c6c4d856-d1fd-482b-a2f5-d0e350d8dd7b
91ce1c10-f826-4dd1-a1d3-342acd26603c
5f8b36eb-3a93-4756-9cb7-4a47147cac17
85214ddc-8ee4-4880-911f-6b0266d96326
36176ca8-6259-4b04-ae2e-884bdca92353
4e86b676-d4b1-4ef4-a214-16e0914a0d8e
a7d7e39c-4fb2-4ab3-a7ea-a06c01e703b7
3e63ab0f-f8ae-44fd-ad47-ea1bc6ea99d1
May 5, 09:27 UTC
[EU-CA][VirtualPrivateServers] - asynchronous tasks processing
Resolved - Start Time : 04/05/2022 16:50 UTC
End Time : 04/05/2022 18:49 UTC
Service impact : Asynchronous tasks processing are operational.
May 5, 08:48 UTC
Monitoring - Start time : 04/05/2022 16:50 UTC
Service impact : Asynchronous tasks processing could meet some errors.
Ongoing actions : Monitoring
Our technical teams restored the service back on its previous state. We are keeping the issue monitored and investigating the root cause.
May 4, 19:00 UTC
Investigating - Start time : 04/05/2022 16:50 UTC
Service impact : Asynchronous tasks processing could meet some errors.
Ongoing actions : Investigating
May 4, 18:40 UTC
[APIv6][Cloud] Internal API
Resolved - This incident has been resolved.
May 5, 03:18 UTC
Investigating - We are experiencing API errors on our internal APIs, you may encounter error in OVH Manager and APIv6.
May 4, 18:36 UTC
[LIM1/ERI1][vRack] - Upgrade xDC/xBU
Completed - The scheduled maintenance has been completed.
May 5, 00:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 20:00 UTC
Scheduled - Start time : 04/05/2022 20:00 UTC
End time : 04/04/2022 23:00 UTC
Service impact : None
Service improvement : In regards to our lifecycle management ,we need to upgrade our exchangers RTvRack in order to have a homogeneous park
Apr 27, 20:30 UTC
May 4, 2022
[GRA2/SGP1/RBX7][Network] SDAGG upgrade
Completed - Start time : 04/05/2022 14:00 UTC
End time : 04/05/2022 17:40 UTC
Service impact : None
Service improvement: Upgraded SDAGG Bart in order to have a homogeneous park.
May 4, 17:41 UTC
Scheduled - Start time : 04/05/2022 14:00 UTC
End time :04/05/2022 23:59 UTC
Service impact : None
Service improvement: Upgrade all SDAGG Bart in order to have a homogeneous park.
May 4, 14:00 UTC
[RBX2][Network] - Rack 21C15
Resolved - Start time : 04/05/2022 14:11 UTC
End Time : 04/05/2022 14:54 UTC
Service impact : Public network was down
Root cause : Power delivery failure
May 4, 15:00 UTC
Investigating - Start time : 04/05/2022 14:11 UTC
Service impact : Public network down
Ongoing actions : Investigating
Our technical teams are investigating the issue and working on bring back up the public network access.
May 4, 14:14 UTC
VPS - UK2 - host988751
Resolved - This incident has been resolved.
May 4, 12:14 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host988751.uk2.cloud.ovh.net

Affected instances

vps617326
vps589310
vps573381
vps792708
vps820684
vps652620
vps632656
vps811618
vps505358
vps545263
vps650296
vps591909
vps591911
vps719729
vps723773
vps800938
vps714485
vps635574
vps768329
vps816529
vps728031
vps793109
vps764386
vps559695
vps588360
vps577131
vps681535
vps574961
vps810338
vps595403
vps819619
vps814604
vps685319
vps805164
vps795899
vps579769
vps786967
vps790808
vps789740
vps787670
vps782357
vps779706
vps718030
vps774755
vps503478
vps755151
vps753203
vps734633
vps742750
vps739682
vps738518
vps735861
vps726756
vps726278
vps720968
vps681130
vps715226
vps712892
vps711568
vps699172
vps698562
vps691895
vps689981
vps689978
vps689976
vps689973
vps681714
vps676179
vps672669
vps670299
vps661567
vps656431
vps647830
vps647756
vps632282
vps629902
vps626149
vps614706
vps618382
vps614711
vps608583
vps606177
vps602903
vps589886
vps588368
vps577145
vps577445
vps568631
vps559430
vps552966
vps541171
May 4, 12:09 UTC
VPS - GRA6 - host1064102
Resolved - This incident has been resolved.
May 4, 11:32 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host1064102.gra6.cloud.ovh.net

Affected instances

vps778068
vps665902
vps556795
vps753157
vps615845
vps667376
vps690795
vps804664
vps804091
vps704437
vps802027
vps796660
vps760330
vps633465
vps762181
vps760582
vps760519
vps760512
vps760486
vps760481
vps760475
vps759986
vps759961
vps759474
vps759472
vps756469
vps755286
vps755054
vps719441
vps725463
vps708888
vps721843
vps717275
vps709204
vps708943
vps699990
vps687557
vps687432
vps687431
vps687125
vps685205
vps656711
vps670564
vps668649
vps668566
vps667366
vps667352
vps667350
vps667318
vps667310
vps667237
vps666333
vps665140
vps666009
vps665996
vps665807
vps664530
vps596487
vps592733
vps582957
vps581379
vps572570
vps572244
vps564892
vps566399
vps560740
vps560488
vps560472
vps560374
vps560367
vps548707
May 4, 11:25 UTC
VPS - BHS2 - host399369
Resolved - This incident has been resolved.
May 4, 00:25 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host399369.bhs2.cloud.ovh.net

Affected instances

d7d43af8-4460-4984-a5b3-9dc9028d8cf3
75ebcfc1-be26-402a-bdba-2261bfe31121
7d6b5160-33c4-4d6f-985e-2704c0cb1327
0e04f3d1-3ffc-49e5-a588-d601c1164c74
18061fb2-4005-43e4-86a7-0e16e1fc89d2
48391d73-2a62-4b28-b4a0-b204d3aab2fe
527591c6-a978-4477-903a-b198024fe531
5a36cd52-063e-476d-a599-d4a8117a27ef
a02fa312-4251-4ff4-ae8a-d9796e8042d2
63671f92-31f7-44ee-a973-64d1ee014200
70e96e56-89eb-498a-b8d0-3db413fd80a5
d4ed8cd9-8999-4cf6-8c55-518f6af5831e
9e734d53-394e-4a2d-9136-3eee1ccf5be4
e4d4ecfc-50b4-401f-8bc3-27afcf33a436
7074aa98-1352-472f-8d78-bbdefc5d2b43
6adabe02-f868-47d9-9bd2-8cf7574d6da8
7294ab55-a81c-4999-bbe5-bb3fee2347f8
9482264e-dc0f-4a14-a0ed-7d470bc4767d
dff11e7e-d548-447c-927a-6e7834a5b718
a91660ea-1ac0-4961-949f-e790fa00d919
b0d917cc-fbd7-4d5f-9892-02ebcc49925d
e36e9bf4-0b9c-4f0e-b23b-d35fb01b8905
7675f036-7fcc-430d-8f5f-61c240734a50
11bf17bc-3083-482f-923b-85f5abcd3e94
b9645957-965e-4f40-979e-02229eba4808
38428484-2ad8-415e-ad42-b3ad407960f9
ae3e2b3d-06c3-4c67-abf3-81871cd08cb1
cfcea7ca-a988-4ca9-8e25-ea34d9f2d8df
ea498152-e8ab-45f8-8060-83cfaf2b620e
d4abcdbf-44ae-49e9-9693-794c5fba4eb8
998ffd58-9bea-44d9-8a2b-081dbd968e8c
588787a0-df79-481a-b418-a2351cc2e732
06624a32-fc38-491d-aabf-9eadbb39d71b
6c296da1-9490-4831-9cdd-0ab9f928f150
c496f3e8-f02e-4a9b-9592-d11f50e59b53
95ac0a5e-252e-4873-8a11-a7731d625911
cb97b69f-543d-48f0-8748-9664edbbe41b
770fe1da-5450-4656-901d-4d00c9dbafe0
3fbf50cb-e5c5-46bd-aa20-8cafdb5037ce
ad80b41c-a2af-413c-9d17-87fd3622f371
cc068023-9c28-47db-818f-80d55662bc46
2961498c-e2e2-4abf-bb64-a224d7126256
e858d762-beaa-41cb-b922-fa393465acf2
May 4, 00:18 UTC
[GRA1/WAW1/RBX7/LIM1][Network] SDAGG upgrade
Completed - The scheduled maintenance has been completed.
May 4, 00:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 20:00 UTC
Update - Maintenance will begin in 37 minutes.
May 3, 19:23 UTC
Scheduled - Start time : 03/05/2022 14:00 UTC
End time :03/05/2022 23:59 UTC
Service impact : None
Service improvement: Upgrade all SDAGG Bart in order to have a homogeneous park.
May 3, 14:00 UTC
May 3, 2022
[LIM1/GRA3/RBX8][vRack] - Upgrade xDC/xBU
Completed - The scheduled maintenance has been completed.
May 3, 22:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 20:01 UTC
Scheduled - Start time : 03/05/2022 20:00 UTC
End time : 03/04/2022 23:00 UTC
Service impact : None
Service improvement : In regards to our lifecycle management ,we need to upgrade our exchangers RTvRack in order to have a homogeneous park.
Apr 27, 18:47 UTC
[RBX2][BareMetal] - Electrical incident rows from 21B to 21D
Resolved - Start Time : 03/05/2022 09:15 UTC
End Time : 03/05/2022 17:08 UTC
All servers are restarted. The incident has been resolved.

The power supplies in rows 21B to 21D had to be shut down in order to should work safely on the faulty electrical component.

We apologies for any inconvenience caused.
May 3, 17:39 UTC
Update - There are very few servers not turning on yet.
Our technical teams are working on bringing them back on.

We will post updates when necessary.
May 3, 16:22 UTC
Update - We are continuing to monitor for any further issues.
May 3, 15:28 UTC
Update - We are focusing on the servers that are not up yet.

Next update in 60 minutes.
May 3, 15:28 UTC
Update - We are checking the remaining servers that need more work.

Next update in 60 minutes.
May 3, 14:22 UTC
Update - We are working on the remaining servers.

Next update in 60 minutes.
May 3, 13:22 UTC
Update - We are still focusing on the remaining servers.

Next update in 30 minutes.
May 3, 12:35 UTC
Update - We are still focusing on the remaining servers.

Next update in 30 minutes.
May 3, 12:02 UTC
Update - The servers have restarted.

We are focusing on the remaining servers that need checking.
May 3, 11:33 UTC
Monitoring - We have replaced the faulty electrical component.

We will start turning on the servers in the rows that have been impacted (21B to 21D).

We apologise for any inconvenience caused.
May 3, 11:14 UTC
Update - The electrical intervention is still in progress. We estimate it at 15 minutes.
May 3, 10:40 UTC
Identified - The electrical intervention is in progress. It should be completed within next 30 minutes.
May 3, 10:07 UTC
Update - All servers in rows 21B to 21D are now offline.

We are working on the failed electrical components.
May 3, 09:52 UTC
Investigating - Start time : 03/05/2022 09:15UTC
Service impact : Servers in rows 21B to 21D will be shut down due to an electrical incident.
Ongoing actions : We detected an electrical incident. This will cause several servers to be down for more than two hours.
This incident impacts the servers on the rows 21B to 21D

Next update in 60 minutes. (10H30 UTC)

We apologise in advance for any inconvenience caused.
May 3, 09:25 UTC
[RBX4][Network] - Rack 50D29-30-31
Resolved - Start time : 03/05/2022 13:33 UTC
End Time : 03/05/2022 17:33 UTC
Service impact : Public network was unreachable
Servers in rack 50D29-30-31 were not reachable through a public network.
Our technical teams the network equipment. Servers are now reachable.
May 3, 15:35 UTC
Investigating - Start time : 03/05/2022 13:33 UTC
Service impact : Public network unreachable
Ongoing actions : Investigating
Servers in rack 50D29-30-31 are not reachable through a public network.
Our technical teams are currently investigating the issue and working on bringing the public network back.
May 3, 13:46 UTC
[RBX1][Global Infrastructure] - Rack 02G04
Resolved - Start time: 03/05/2022 12:20 UTC
End Time : 03/05/2022 12:20 UTC
Service impact : Some servers were down.
Root cause : A water-cooling leakage impacted the power delivery.
Our technical teams resolved the issue. All impacted servers are back up.
May 3, 14:29 UTC
Investigating - Start time: 03/05/2022 12:20 UTC
Service impact : Some servers are down.
Ongoing actions: Investigating
Root cause: Power delivery issue.
Our technical teams are further investigating the root cause and working on bringing back up impacted servers.
May 3, 12:47 UTC
[GRA3][Infrastructure] - GRA0312A02A
Resolved - Start Time : 03/05/2022 09:20 UTC
End Time : 03/05/2022 10:03 UTC
Root cause : A defective electrical outlet had to be changed in the rack. All servers have returned to a nominal operation. Service is working as expected at this time.
May 3, 10:11 UTC
Identified - 60% of servers have returned to a nominal operation.
May 3, 09:52 UTC
Investigating - Start time : 03/05/2022 09:20 UTC
Service impact : Due to an electrical fault, some servers had to be cut electrically.
Ongoing actions : Our technicians are currently working on.
May 3, 09:48 UTC
[GRA/RBX/SBG/BHS][Storage and Backups] - NasHA bug fix
Completed - The scheduled maintenance has been completed.
May 3, 09:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 08:01 UTC
Scheduled - Start time : 03/05/2022 08:00 UTC
End time : 03/05/2022 10:00 UTC
Service impact : None
Service improvement : A maintenance will be carried out to improve our NasHA services.
Apr 26, 23:00 UTC
[WAW1][Dedicated Servers] - W14B04
Resolved - Start time : 02/05/2022 23:30 UTC
End Time : 03/05/2022 03:04 UTC
Service impact : One server was unreachable
May 3, 03:05 UTC
Identified - Start time : 02/05/2022 23:30 UTC
Service impact : One server is unreachable
Ongoing actions : Our teams are currently working to solve the problem
May 3, 02:15 UTC
[GRA2/RBX7/BHS6/SBG3][Network] SDAGG upgrade
Completed - The scheduled maintenance has been completed.
May 3, 00:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 07:00 UTC
Scheduled - Start time : 02/05/2022 07:00 UTC
End time : 02/05/2022 23:59 UTC
Service impact : None
Service improvement: Upgrade all SDAGG Bart in order to have a homogeneous park.
Apr 27, 17:57 UTC
May 2, 2022
[BHS1][Dedicated Servers] - T01C43
Resolved - Start Time : 02/05/2022 21:49 UTC
End Time : 02/05/2022 22:05 UTC
Service impact : vRack was unreachable (Private network was unreachable)
Root cause : A network equipment caused the incident
May 2, 22:14 UTC
Investigating - Start time : 02/05/2022 21:49 UTC
Service impact : vRack is unreachable (Private network is unreachable)
Ongoing actions : Our teams are currently working to solve the problem.
We apologize for any inconvenience caused.
May 2, 22:01 UTC
[LIM1/GRA1/ERI1][vRack] - Upgrade xDC/xBU
Completed - The scheduled maintenance has been completed.
May 2, 22:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 20:00 UTC
Scheduled - Start time : 02/05/2022 20:00 UTC
End time : 02/04/2022 23:00 UTC
Service impact : None
Service improvement : In regards to our lifecycle management ,we need to upgrade our exchangers RTvRack in order to have a homogeneous park
Apr 27, 18:34 UTC
[BHS7][Dedicated Servers] - B718B12
Resolved - Start Time : 02/05/2022 23:20 UTC
End Time : 02/05/2022 23:30 UTC
Service impact : 4 servers were unreachable
Root cause : Electrical issue
May 2, 21:30 UTC
[GRA3][Dedicated servers] - Rack- 0318B04C
Resolved - Start time : 02/05/2022 19:15 UTC
End Time : 02/05/2022 21:18 UTC
Service impact : Servers were unreachable
Root cause : Electrical issue
May 2, 21:21 UTC
Identified - Root cause : Electrical issue
Ongoing actions : Our teams are working to solve the problem.
We apologize for any inconvenience caused.
May 2, 21:03 UTC
Investigating - Start time : 02/05/2022 19:15 UTC
Service impact : Servers on rack 0318B04C are unreachable.
Ongoing actions : Our technical teams investigate to determine the origin of the incident.
May 2, 19:37 UTC
[RBX2][Network] - Rack 24A16
Resolved - Start time : 02/05/2022 09:18 UTC
End Time : 02/05/2022 09:56 UTC
Service impact : public network was unavailable
Root cause : power delivery issue for a network component.
May 2, 10:09 UTC
Investigating - Start time : 02/05/2022 09:18 UTC
Service impact : public network unavailable
Ongoing actions : Investigating
Public network is unavailable from the rack 24A16. Our technical teams are currently investigating the issue.
We will post update when we know more.
May 2, 09:56 UTC
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