Bare Metal Cloud Status

OVHcloud Bare Metal Cloud Status

Current status

Legend

Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

[Global][Additionnal services] - End of Life - RTM package

Update - Since March 30, 2022, the service for displaying data related to your server activity has been deprecated.
The service stopped working for servers that already had it installed until June 30, 2022.
After that date, we discontinued the feature, so server activity data is no longer displayed.
However, this will not affect the operation of servers that have already installed the service.
May 23, 2023 - 08:54 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 2023 - 13:15 UTC

Scheduled - Start time : 11/05/2023 12:00 UTC
Service impact : The RTM package has been decommissioned from last-public-ovh-rtm.snap.mirrors.ovh.net.
It won't be possible to install or update it anymore.

About This Site

Welcome to the Bare Metal Cloud status page for real-time information on system performance and availability.

Dedicated Servers || Additional services Operational

BHS Operational

ERI Operational

GRA Operational

LIM Operational

RBX Operational

SBG Operational

SGP Operational

SYD Operational

WAW Operational

Dedicated Servers || Delivery Operational

Zone Europe Operational

Zone APAC Operational

Zone Canada Operational

Dedicated Servers || Global Infrastructure Operational

BHS Operational

ERI Operational

GRA Operational

LIM Operational

RBX Operational

SBG Operational

SGP Operational

SYD Operational

WAW Operational

YMN Operational

Dedicated Servers || Operating System Operational

Zone Europe Operational

Zone APAC Operational

Zone Canada Operational

Dedicated Servers || Network Operational

BHS Operational

ERI Operational

GRA Operational

LIM Operational

RBX Operational

SBG Operational

SGP Operational

SYD Operational

WAW Operational

DNS || DNS Secondary Operational

ns-kimsufi Operational

sdns1 Operational

sdns2 Operational

sdns1-ca Operational

sdns2-ca Operational

Licensing || All Services Operational

Zone Europe Operational

Zone APAC Operational

Zone Canada Operational

Managed Services || Cloud Databases GRA Operational

sql007 Operational

Managed Services || Enterprise Cloud Databases Operational

RBX Operational

GRA Operational

BHS Operational

Managed Services || Load Balancer Operational

GRA Operational

BHS Operational

RBX Operational

SBG Operational

Managed Services || Logs Data Platform Operational

GRA Operational

BHS Operational

Managed Services || Managed Baremetal Operational

Compute Operational

Network Operational

Storage Operational

Management Operational

Delivery Operational

Storage and Backups || Backup Storage Operational

RBX Operational

BHS Operational

Storage and Backups || Cloud Disk Array Operational

GRA Operational

SBG Operational

BHS Operational

Storage and Backups || Enterprise File Storage Operational

BHS Operational

LIM Operational

RBX Operational

Storage and Backups || NAS HA Operational

RBX Operational

SBG Operational

BHS Operational

Virtual Private Servers || Additional services Operational

ERI Operational

GRA Operational

SBG Operational

LIM Operational

WAW Operational

BHS Operational

SGP Operational

SYD Operational

US-EAST-VA Operational

US-WEST-OR Operational

Virtual Private Servers || Delivery Operational

ERI Operational

GRA Operational

SBG Operational

LIM Operational

WAW Operational

BHS Operational

SGP Operational

SYD Operational

US-EAST-VA Operational

US-WEST-OR Operational

Virtual Private Servers || Global Infrastructure Operational

ERI Operational

GRA Operational

SBG Operational

LIM Operational

WAW Operational

BHS Operational

SGP Operational

SYD Operational

US-EAST-VA Operational

US-WEST-OR Operational

Virtual Private Servers || Network Operational

ERI Operational

GRA Operational

SBG Operational

LIM Operational

WAW Operational

BHS Operational

SGP Operational

SYD Operational

US-EAST-VA Operational

US-WEST-OR Operational

Virtual Private Servers || Operating System Operational

ERI Operational

GRA Operational

SBG Operational

LIM Operational

WAW Operational

BHS Operational

SGP Operational

SYD Operational

US-EAST-VA Operational

US-WEST-OR Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[GRA1][Public Network] - G107A08 Jun 5, 2023 04:30-05:00 UTC

Scheduled - We will be undergoing scheduled maintenance during this time.
May 26, 2023 - 12:25 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 2023 - 04:31 UTC

Scheduled - Start time : 05/06/2023 04:30 UTC
End time : 05/06/2023 05:00 UTC
Service impact : Public Network will be unreachable for 15minutes during the maintenance on this rack.
Service improvement : As part of our continuous improvement policy, we will do a maintenance operation on our network equipment related to Bare Metal Cloud products to maintain consistency.
May 24, 2023 - 00:14 UTC

[SGP/SYD][Baremetal] - Network equipment maintenance Jun 5, 2023 14:00-19:00 UTC

Start time : 05/06/2023 14:00 UTC
End time : 05/06/2023 19:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be upgrading the version of a network equipment.
Posted on Apr 27, 2023 - 19:49 UTC

[GRA3/LIM3][Network] - Network equipment version upgrade Jun 6, 2023 07:00-11:00 UTC

Start time : 06/06/2023 07:00 UTC
End time : 06/06/2023 11:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on a network equipment.
Posted on May 11, 2023 - 21:29 UTC

[RBX/GRA][Baremetal] - Network equipment maintenance Jun 7, 2023 19:00 - Jun 8, 2023 01:00 UTC

Start time : 07/06/2023 19:00 UTC
End time : 08/06/2023 01:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be upgrading the version of a network equipment.
Posted on Apr 27, 2023 - 19:14 UTC

[RBX/GRA][Baremetal] - Network equipment maintenance Jun 8, 2023 19:00 - Jun 9, 2023 01:00 UTC

Start time : 08/06/2023 19:00 UTC
End time : 09/06/2023 01:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be upgrading the version of a network equipment.
Posted on Apr 27, 2023 - 19:39 UTC

[RBX/GRA][Baremetal] - Network equipment maintenance Jun 14, 2023 19:00 - Jun 15, 2023 01:00 UTC

Start time : 14/06/2023 19:00 UTC
End time : 15/06/2023 01:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be upgrading the version of a network equipment.
Posted on Apr 27, 2023 - 19:42 UTC

[RBX/WAW][Baremetal] - Network equipment maintenance Jun 15, 2023 19:00 - Jun 16, 2023 01:00 UTC

Start time : 15/06/2023 19:00 UTC
End time : 16/06/2023 01:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be upgrading the version of a network equipment.
Posted on Apr 27, 2023 - 18:56 UTC

[RBX/WAW/ERI][Baremetal] - Network equipment maintenance Jun 21, 2023 19:00 - Jun 22, 2023 01:00 UTC

Start time : 21/06/2023 19:00 UTC
End time : 22/06/2023 01:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be upgrading the version of a network equipment.
Posted on Apr 27, 2023 - 18:52 UTC

[RBX/LIM/SBG/ERI][Baremetal] - Network equipment maintenance Jun 22, 2023 19:07 - Jun 23, 2023 01:07 UTC

Start time : 22/06/2023 19:00 UTC
End time : 23/06/2023 01:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be upgrading the version of a network equipment.
Posted on Apr 27, 2023 - 19:07 UTC

Past Incidents

Jun 2, 2023

VPS - BHS2 - host257434

Resolved - This incident has been resolved.
Jun 2, 07:47 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host257434

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

vps-69ae20e1.vps.ovh.ca
vps-3a2e94cc.vps.ovh.ca
vps-26774f29.vps.ovh.ca
61c4b603-2651-4d39-9245-9515b7d2daa5
vps-7096acc8.vps.ovh.ca
vps-49adfe07.vps.ovh.ca
vps-bcc6f45e.vps.ovh.ca
vps-54e1b1be.vps.ovh.ca
vps-fa9a25d3.vps.ovh.ca
vps-ac5f4361.vps.ovh.ca
vps-eda27dcf.vps.ovh.ca
vps-af5687e6.vps.ovh.ca
vps-04a7cc00.vps.ovh.ca
vps-59159990.vps.ovh.ca
55782903-09bb-4ab0-a48f-c22694a32eb9
vps-614c6f49.vps.ovh.ca
vps-e6b95588.vps.ovh.ca
9e12bbbf-d7fc-4330-bdd4-527fed50d61b
vps-990aa10b.vps.ovh.ca
vps-fd261ff5.vps.ovh.ca
vps-a98d5b91.vps.ovh.ca
vps-94197883.vps.ovh.ca
vps-fa837437.vps.ovh.ca
vps-db6ba87e.vps.ovh.ca
vps-dec03cb6.vps.ovh.ca
vps-3df13e24.vps.ovh.ca
vps-efd26716.vps.ovh.ca
vps-4f1ffe66.vps.ovh.ca
vps-7666e9a2.vps.ovh.ca
81b21d7b-67f3-4b06-a8ee-95a0d1180c46
vps-e19ab06b.vps.ovh.ca
vps-b8f292e9.vps.ovh.ca
vps-af094729.vps.ovh.ca
vps-38098619.vps.ovh.ca
df47bfe5-4b58-41c2-8bec-31d098ea9b4b
vps-eae968ef.vps.ovh.ca
vps-a1673a14.vps.ovh.ca
vps-ff5b99d1.vps.ovh.ca
vps-699079a8.vps.ovh.ca
vps-7b7f8d4e.vps.ovh.ca
vps-bcf4ef42.vps.ovh.ca
vps-3b4b3e9b.vps.ovh.ca
vps-80ad35db.vps.ovh.ca
vps-30900add.vps.ovh.ca
vps-ffa78665.vps.ovh.ca
vps-32ea30ec.vps.ovh.ca
Jun 2, 06:35 UTC

VPS - BHS2 - host279866

Resolved - This incident has been resolved.
Jun 2, 07:17 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host279866

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

vps-9821dcfd.vps.ovh.ca
vps-0c4f9320.vps.ovh.ca
vps-4c651451.vps.ovh.ca
vps-bcffd6a3.vps.ovh.ca
vps-f3756306.vps.ovh.ca
vps-e66c85d8.vps.ovh.ca
vps-f618364a.vps.ovh.ca
vps-027701ff.vps.ovh.ca
vps-07c8a342.vps.ovh.ca
vps-8038c418.vps.ovh.ca
vps-de2e9415.vps.ovh.ca
vps-905c6938.vps.ovh.ca
vps-79870a7c.vps.ovh.ca
f374a551-2e75-405a-bcb8-ab54bd28fa66
9f0d843f-8c30-4cb0-80dd-d45e3a643829
0bc48e8f-5b08-423d-94c0-d246b5f0827b
vps-9e2cf0ec.vps.ovh.ca
vps-aba08c97.vps.ovh.ca
vps-d207ffa1.vps.ovh.ca
vps-84685902.vps.ovh.ca
vps-e8f70e52.vps.ovh.ca
vps-2bf8e39f.vps.ovh.ca
vps-136ddf3e.vps.ovh.ca
vps-cbe1e97d.vps.ovh.ca
Jun 2, 04:52 UTC

[BHS][Dedicated servers] - T05E33 -T02B06 - T02E29 - T02B63 - T02F08

Resolved - Start Time : 01/06/2023 23:08 UTC
End Time : 01/06/2023 23:30 UTC
Service status : Some servers were unreachable.
Our technical teams resolved the issue. All impacted services are now operational.
Jun 2, 02:16 UTC

Jun 1, 2023

VPS - WAW2 - host778078

Resolved - This incident has been resolved.
Jun 1, 22:58 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host778078

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

vps-be47debb.vps.ovh.net
vps-013dd7f7.vps.ovh.net
vps-944b9440.vps.ovh.net
vps-e6646587.vps.ovh.net
vps-ca1dc5f1.vps.ovh.net
vps-243dcb6c.vps.ovh.net
vps-392d12b2.vps.ovh.net
vps-b82ad69c.vps.ovh.net
vps-48abf788.vps.ovh.net
vps-58db03f2.vps.ovh.net
vps-8ce353ba.vps.ovh.net
vps-2575b841.vps.ovh.net
vps-5f27e49a.vps.ovh.net
vps-53b1f03d.vps.ovh.net
vps-23eb640f.vps.ovh.net
vps-eb3a481d.vps.ovh.net
vps-f57b7191.vps.ovh.net
vps-7e7bd81c.vps.ovh.net
vps-ea0ccd55.vps.ovh.net
vps-4c8f973c.vps.ovh.net
vps-5970ecf6.vps.ovh.net
vps-9a12ff1e.vps.ovh.net
vps-d92c377b.vps.ovh.net
vps-6f102449.vps.ovh.net
vps-3eb124b6.vps.ovh.net
vps-86b46815.vps.ovh.net
vps-a9bd133a.vps.ovh.net
vps-b9a7a190.vps.ovh.net
vps-946ef2d9.vps.ovh.net
vps-67758659.vps.ovh.net
vps-9f030f9a.vps.ovh.net
vps-a5a77159.vps.ovh.net
vps-650b7cfb.vps.ovh.net
vps-b836c856.vps.ovh.net
vps-08e11b9f.vps.ovh.net
vps-2567e0ba.vps.ovh.net
vps-d63e5406.vps.ovh.net
vps-fb7086fb.vps.ovh.net
vps-6c5cc14b.vps.ovh.net
vps-2eb5307f.vps.ovh.net
vps-c53e0456.vps.ovh.net
vps-d2ccf8cf.vps.ovh.net
vps-cb1983bc.vps.ovh.net
vps-7335dff2.vps.ovh.net
vps-1857440f.vps.ovh.net
vps-d75e7904.vps.ovh.net
vps-ba1be3bb.vps.ovh.net
vps-09c72a15.vps.ovh.net
vps-5253d5cb.vps.ovh.net
vps-583cae94.vps.ovh.net
vps-5e95209a.vps.ovh.net
vps-57e9a566.vps.ovh.net
0b4c2630-6728-443c-b08a-86cb7433b9c4
vps-af197299.vps.ovh.net
vps-d58a38f0.vps.ovh.net
vps-9c6935c4.vps.ovh.net
vps-6f5858fa.vps.ovh.net
vps-8d9577fe.vps.ovh.net
vps-18123612.vps.ovh.net
vps-f8b88efb.vps.ovh.net
vps-193ed24f.vps.ovh.net
vps-1795bd4d.vps.ovh.net
vps-d826df16.vps.ovh.net
vps-74621d63.vps.ovh.net
vps-c79cc0e9.vps.ovh.net
vps-36a3f1c6.vps.ovh.net
vps-54c84272.vps.ovh.net
54c31a85-43b2-4f5b-9d08-516777062f27
vps-5f7977d2.vps.ovh.net
vps-cce8aa82.vps.ovh.net
vps-340102e1.vps.ovh.net
vps-015e6ff2.vps.ovh.net
vps-7f0dcd75.vps.ovh.net
vps-a42abf67.vps.ovh.net
vps-691f05a6.vps.ovh.net
vps-6fd34f14.vps.ovh.net
vps-8120f756.vps.ovh.net
vps-86638e6b.vps.ovh.net
Jun 1, 19:09 UTC

[BHS7][Dedicated Servers] - B713A09

Resolved - Start time : 01/06/2023 18:48 UTC
End time : 01/06/2023 21:23 UTC
Service status:Services are working as they should be.
Jun 1, 21:27 UTC

Identified - Start time : 01/06/2023 18:48 UTC
Service impact : The public network is unvailable.
Root cause : Issue on a network hardware.
Ongoing actions : Replacement of the equipment affected.
Jun 1, 19:51 UTC

Update - We are continuing to investigate this issue.
Jun 1, 19:09 UTC

Investigating - Start time : 01/06/2023 18:48 UTC
Service impact : The public network is unvailable.
Ongoing actions : Our technical teams are investigating on the issue. Update will be post as significant progress is made.
Jun 1, 19:08 UTC

[RBX/GRA][Baremetal] - Network equipment maintenance

Completed - The scheduled maintenance has been completed.
Jun 1, 21:23 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 19:01 UTC

Scheduled - Start time : 01/06/2023 19:00 UTC
End time : 02/06/2023 01:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be upgrading the version of a network equipment.
Apr 27, 18:43 UTC

[BHS][Dedicated Servers] - T06G06

Resolved - Start Time : 01/06/2023 17:40 UTC
End Time : 01/06/2023 18:44 UTC
Root cause : Electrical issue in the rack.
Our technical teams resolved the issue. All impacted services are now operational.
Jun 1, 19:27 UTC

Identified - Start time : 01/06/2023 17:40 UTC
Service impact : The servers in this T06G06 rack are unreachable.
Root cause : Electrical issue in the rack
Ongoing actions : our technical teams are working on this incident.
Jun 1, 18:06 UTC

VPS - WAW2 - host778078

Resolved - This incident has been resolved.
Jun 1, 18:36 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host778078

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

[BHS][Infrastructure] Multiple rack impacted

Resolved - This incident has been resolved.
Jun 1, 12:51 UTC

Identified - Due to the maintenance https://network.status-ovhcloud.com/incidents/ynn1j4z1br7p, several servers in those racks are impacted
Start time : 1/06/2023 10:00 UTC
End time : 1/06/2023 12h50 UTC
Service impact : :Rack T04A17 T04B23 T04B18 T04B26 T04A18 T05A22 T05A35 T05A32 T05B35 T05C24 T05E32 T05G24 T05C33 T05E09 T05A34 T05B24 T05A02 T05B27 T05A28 T05B33 T05A15 T05D25 T05F02 T05D23 T05E22 T04C31
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.
Jun 1, 11:12 UTC

[GRA1][DedicatedServers] - Racks G116B02, G116B03, G116B04, G116B05, G116B06, G116B07, G116B08, G116B09, G116B12, G116B11, G116B13, G116B14

Resolved - Start time : 31/05/2023 21:52 UTC
End Time : 01/06/2023 03:34 UTC
Root cause : Cooling malfunction
Our technical teams resolved the issue. All impacted services are now operational.
Jun 1, 03:36 UTC

Update - There is very few impacted servers impacted still.
Our technical teams continue to work on it.
Jun 1, 02:42 UTC

Identified - Most of the impacted servers are back online.
Our technical teams are hands on the remaining ones.
Jun 1, 00:15 UTC

Update - Further investigation spotted impact for racks G116B02, G116B03, G116B04, G116B05, G116B06, G116B07, G116B08, G116B09, G116B12, G116B11, G116B13, G116B14
May 31, 22:07 UTC

Investigating - Start time : 31/05/2023 21:52 UTC
Service impact : Public network is down.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
May 31, 21:58 UTC

VPS - WAW2 - host780554

Resolved - This incident has been resolved.
Jun 1, 02:48 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host780554

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

vps454813
vps722126
vps558317
vps613512
vps692245
vps638813
vps711105
vps778203
vps656994
vps785111
vps718246
vps817544
vps813217
vps805990
vps793575
vps474564
vps784082
vps774925
vps766936
vps772485
vps764519
vps737352
vps731493
vps716662
vps718947
vps711988
vps710037
vps685260
vps687448
vps685765
vps675722
vps654554
vps644835
vps643270
vps642211
vps639494
vps583280
vps613719
vps622928
vps619426
vps617844
vps612924
vps583668
vps567406
vps558326
vps549074
vps543766
vps538679
vps514593
vps512436
vps485440
vps484691
vps464265
vps449144
vps428212
Jun 1, 02:43 UTC

[RBX1][Network] - Network equipment maintenance

Completed - The scheduled maintenance has been completed.
Jun 1, 02:34 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 19:01 UTC

Scheduled - Start time : 31/05/2023 19:00 UTC
End time : 01/06/2023 02:00 UTC
Service impact : Management IP might be unavailable for 3 minutes on some servers in RBX1
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment
May 27, 00:03 UTC

[RBX1][Network] - Network infrastructure operation

Completed - The scheduled maintenance has been completed.
Jun 1, 02:34 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 19:00 UTC

Scheduled - Start time : 31/05/2023 19:00 UTC
End time : 01/06/2023 02:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we are migrating some of our devices.
May 30, 21:28 UTC

May 31, 2023

VPS - DE2 - host1023119

Resolved - This incident has been resolved.
May 31, 20:13 UTC

Update - Estimated time to recovery : 4 hours
May 31, 18:16 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected switches

fra1-lim1-pciz1host12-a70

Affected racks

L113B05

Affected hosts

host1023119

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

vps496022
vps500172
vps536219
vps553392
vps561917
vps563447
vps567273
vps572231
vps573292
vps574753
vps575655
vps579934
vps581958
vps587345
vps588555
vps593297
vps594210
vps595248
vps603006
vps605568
vps606583
vps612848
vps615169
vps624043
vps624061
vps626924
vps630444
vps638989
vps639187
vps641424
vps643476
vps644366
vps647386
vps649634
vps652593
vps654442
vps654590
vps667222
vps667881
vps667882
vps679268
vps682274
vps694940
vps717207
vps724500
vps728103
vps732623
vps732633
vps744843
vps744960
vps763452
vps768541
vps784023
vps786477
vps798189
vps799113
vps799242
vps799849
vps821655
May 31, 17:40 UTC

[RBX/GRA][Baremetal] - Network equipment maintenance

Completed - The mainteance wont be completd in scheduled tim.
It has beenpostponed and will be reschedule.
A new post will be created when the new shedule has been validated.
May 31, 20:09 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 19:00 UTC

Scheduled - Start time : 31/05/2023 19:00 UTC
End time : 01/06/2023 01:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be upgrading the version of a network equipment.
Apr 27, 18:46 UTC

VPS - DE2 - host1285560

Resolved - This incident has been resolved.
Host is now healthy
May 31, 20:05 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected switches

fra1-lim1-pciz1host16-a70

Affected racks

L106B01

Affected hosts

host1285560

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

vps605475
vps-0f200846
vps-1aef9dd5
vps-2aacf1fb
vps-2d112dbe
vps-3a237a06
vps-3a6286fa
vps-3ce31cb5
vps-3ee43c07
vps-4b85d621
vps-4ca18836
vps-5b295879
vps-6a915bb8
vps-6b01b50b
vps-6b524f2b
vps-6e85bf92
vps-9e692c0b
vps-21ffabf6
vps-47da7b85
vps-48d636d1
vps-58bcca36
vps-93a07c99
vps-809afb63
vps-885a276d
vps-3906d449
vps-9293f7f0
vps-33606d8d
vps-6856352e
vps-33253153
vps-38126857
vps-68379386
vps-a6e78328
vps-a54da180
vps-a1045642
vps-aa8a517f
vps-aada7cae
vps-ab51ec91
vps-b9ae5227
vps-b42ff128
vps-c98e7909
vps-caa4adb2
vps-d77e10a3
vps-dfb98d09
vps-ee8d592a
vps-f4de3ec1
vps-fbe7f523
vps-ff19d8a1
May 31, 19:22 UTC

[Bhs7][Dedicated Servers - Public Network] - B710B15

Resolved - Start Time : 31/05/2023 18:25 UTC
End Time : 31/05/2023 18:38 UTC
Service impact : Public network was unreachable on this rack
Root cause : A hardware had a malfunction
Our technical teams resolved the issue. All impacted services are now operational.
May 31, 18:40 UTC

[BHS7][Dedicated Servers- Private Network] - B710A15

Resolved - Start time : 31/05/2023 17:00 UTC
End time : 31/05/2023 17:15 UTC
Service impact : Vrack switch was unreachable.
Root cause : The switch restarted because of a malfunction.
May 31, 17:11 UTC

[GRA1][Dedicated Servers] - G108b14 - G108b15

Resolved - Start time : 31/05/2023 08:29 UTC
End time : 31/05/2023 15:57UTC
Service status: The situation is back to normal, the service is running nominally.
May 31, 16:41 UTC

Identified - Start time : 31/05/2023 08:29 UTC
Service impact : Some servers are currently unreachable.
Root cause : Operations on this maintence are at otigin of this incident.
Ongoing actions : Our technical teams are investiganting on the issue.
Update will be post as significant progress is made.
May 31, 11:36 UTC

Investigating - Start time : 31/05/2023 08:29 UTC
Service impact : Some servers are currently unreachable.
Ongoing actions : Our technical teams are investiganting on the issue.
Update will be post as significant progress is made.
May 31, 09:15 UTC

[ ERI1][Public Network] - E102F01

Completed - The scheduled maintenance has been completed.
May 31, 04:31 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 02:30 UTC

Scheduled - Start time : 31/05/2023 02:30 UTC
End time : 31/05/2023 03:30 UTC
Service impact : Public network will be unreachable during this change
Service improvement : As part of our continuous improvement policy, we will do a maintenance operation on our network equipment related to Public Network to maintain consistency.
May 23, 22:03 UTC

May 30, 2023

[GRA3/LIM3][Network] - Network equipment version upgrade

Completed - Start time : 30/05/2023 07:00 UTC
End time : 30/05/2023 11:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on a network equipment.
May 30, 11:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 07:00 UTC

Scheduled - Start time : 30/05/2023 07:00 UTC
End time : 30/05/2023 11:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on a network equipment.
May 11, 21:29 UTC

[ERI1][Network] - ERI0112D04C

Completed - The scheduled maintenance has been completed.
May 30, 03:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 02:30 UTC

Scheduled - Start time : 30/05/2022 02:30 UTC
End time : 30/05/2022 03:30 UTC
Service impact : Interruption of the vrack network during maintenance.
Service improvement : Our teams must replace the defective vRack switch.
May 16, 17:56 UTC

May 29, 2023

[RBX8][DedicatedServer] - Rack R802L07

Resolved - Start Time : 29/05/2023 1929 UTC
End Time : 29/05/2023 19:43 UTC
Root cause : Software malfunction
Vrack network was degraded.
Our technical teams resolved the issue. All impacted services are now operational.
May 29, 19:56 UTC

[RBX3][Dedicated Servers] - 43M02

Resolved - Start time : 29/05/2023 03:13 UTC
End time : 29/05/2023 05:35 UTC
Service status: Services are working as they should be.
Root cause :A hardware needed to be changed
May 29, 06:03 UTC

Identified - The issue has been identified and a fix is being implemented.
May 29, 04:58 UTC

Investigating - Start time : 29/05/2023 03:13 UTC
Service impact : Servers are temporarily unreachable in rack 43M02
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.
May 29, 03:45 UTC

May 28, 2023

[BHS7][DedicatedServers] - Rack B703A11

Resolved - Start time : 28/05/2023 18:24 UTC
End Time : 28/05/2023 20:31 UTC
Root cause : Equipment malfunction
Our technical teams resolved the issue. The equipment has been replaced. All impacted services are now operational.
May 28, 20:32 UTC

Investigating - Start time : 28/05/2023 18:24 UTC
Service impact : Some servers in the rack B703A11 are down.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
May 28, 18:55 UTC

[BHS7][DedicatedServers] - Rack B710A09

Resolved - Start time : 28/05/2023 19:38 UTC
End Time : 28/05/2023 19:49 UTC
Root cause : Network equipment malfunction
Our technical teams resolved the issue. All impacted services are now operational.
May 28, 20:05 UTC

Investigating - Start time : 28/05/2023 19:38 UTC
Service impact : Public network is down for all servers.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
May 28, 19:49 UTC

[RBX7][Dedicated Servers] - R716B15

Resolved - Start time : 28/05/2023 06:45 UTC
End time : 28/05/2023 07:49 UTC
Service status: The situation is back to normal, the service is running nominally.
Root cause : It was due to a malfunction on the electrical distribution
May 28, 07:52 UTC

Identified - The issue has been identified and a fix is being implemented.
May 28, 07:12 UTC

Investigating - Start time : 28/05/2023 06:45 UTC
Service impact : Some servers are unreachable
Ongoing actions : Our technical teams are working on the issue. Update will be post as significant progress is made.
May 28, 07:12 UTC

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

[RBX6][Dedicated Servers] - Racks 46E12 - 46E13

Resolved - Start Time : 25/05/2023 11:30 UTC
End Time : 25/05/2023 18:46 UTC
Service impact : Some of the servers in racks 46E12 and 46E13 were unreachable.
Root cause : Incident due to a problem with the cooling system.
Our technical teams resolved the issue. All impacted services are now operational.
May 25, 18:53 UTC

Update - Ongoing actions : All servers in rack 46E13 are currently reachable.
Our teams are currently working on the impacted servers in rack 46E12.
May 25, 18:15 UTC

Identified - Root cause : Incident due to a problem with the cooling system.
Ongoing actions : Our technical teams are working on the issue. Update will be post as significant progress is made.
May 25, 12:09 UTC

Investigating - Start time : 25/05/2023 11:30 UTC
Service impact : Some of the servers in racks 46E12 - 46E13 are currently unreachable.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.
May 25, 11:59 UTC

[WAS][Vrack] - VCA Decommission

Completed - The scheduled maintenance has been completed.
May 25, 08:20 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 07:30 UTC

Scheduled - Start time : 25/05/2023 07:30 UTC
End time : 25/05/2023 09:30 UTC
Service impact : None
Service improvement : VCA services will be terminated soon. Customers have been informed that they have to migrate to VCO before the termination if they wish to continue having this service.
May 23, 21:40 UTC

VPS - UK2 - host1437034

Resolved - This incident has been resolved.
May 25, 07:58 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected switches

lon1-eri1-pciz1host28-a70

Affected racks

E101C20

Affected hosts

host1437034

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

vps-2f003b2b.vps.ovh.net
May 25, 07:41 UTC

[WAW1][Dedicated Servers] - W17A02

Resolved - Start Time : 24/05/2023 23:02 UTC
End Time : 24/05/2023 23:40 UTC
Root cause : Issue on a cooling system module.
Our technical teams resolved the issue. All impacted services are now operational.
May 25, 00:36 UTC

Investigating - Start time : 24/05/2023 23:02 UTC
Service impact : Some servers are currently unvailable in this rack W17A02.
Ongoing actions : Our technical teams are investigating on the issue. Update will be post as significant progress is made.
May 24, 23:20 UTC

May 24, 2023

[SBG5][Dedicated Servers] - SBG0505B07A

Resolved - Start Time : 24/05/2023 12:00 UTC
End Time : 24/05/2023 13:07 UTC
Service impact : Servers in rack SBG0505B07A were temporarily unreachable
Root cause : Electrical issue
Our technical teams resolved the issue. All impacted services are now operational.
May 24, 13:15 UTC

Identified - Start time : 24/05/2023 12:00 UTC
Service impact : Servers in rack SBG0505B07A are temporarily unreachable
Root cause : Electrical issue
Ongoing actions : Our technical teams are currently working to solve the problem.
May 24, 12:35 UTC

[LIM1][Dedicated Servers] - Rack L114B18

Resolved - Start Time : 24/05/2023 09:58 UTC
End Time : 24/05/2023 11:35 UTC
Root cause : Incident due to a problem with the cooling system.
Our technical teams resolved the issue. All impacted services are now operational.
May 24, 11:51 UTC

Investigating - Start time : 24/05/2023 09:58 UTC
Service impact : Servers in the rack L114B18 are no longer responding.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
May 24, 10:19 UTC

[RBX7][Dedicated Servers] - Rack R710A21

Resolved - Start Time : 24/05/2023 07:57 UTC
End Time : 24/05/2023 11:36 UTC
Root cause : https://network.status-ovhcloud.com/incidents/dv49tyh0k02h
Our technical teams resolved the issue. All impacted services are now operational.
May 24, 11:47 UTC

Monitoring - Update : The servers are available again. We keep a surveillance on them during the maintenance period.
May 24, 08:53 UTC

Identified - Start time : 24/05/2023 07:57 UTC
Service impact : Servers in the rack R710A21 are no longer responding.
related Maintenance : https://network.status-ovhcloud.com/incidents/dv49tyh0k02h
May 24, 08:31 UTC

[RBX1][Dedicated Servers] - 05C05/05C06

Resolved - Start Time : 24/05/2023 07:18 UTC
End Time : 24/05/2023 09:10 UTC
Root cause : Incident due to a problem with the cooling system.
Our technical teams resolved the issue. All impacted services are now operational.
May 24, 10:28 UTC

Identified - Update : Our teams are in progress to fix the issue and restore services.
May 24, 08:46 UTC

Investigating - Start time : 24/05/2023 07:18 UTC
Service impact : Public network in the rack 05C05/05C06 are unavailable.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
May 24, 07:28 UTC

[RBX4][Dedicated Servers] - Network equipment version upgrade

Completed - The scheduled maintenance has been completed.
May 24, 03:48 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 00:00 UTC

Update - The start time and end time have been changed
Start time : 23/05/2023 23:59 UTC
End time : 24/05/2023 03:00 UTC
May 11, 13:58 UTC

Scheduled - Start time : 23/05/2023 23:59 UTC
End time : 24/05/2023 03:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a maintenance operation on network equipment.
May 9, 22:21 UTC

May 23, 2023

[RBX3][Dedicated Servers] - Network equipment version upgrade

Completed - The scheduled maintenance has been completed.
May 23, 23:58 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 20:00 UTC

Update - New start time : 23/05/2023 20:00 UTC
New end time : 23/05/2023 23:00 UTC
May 19, 08:16 UTC

Scheduled - Start time : 23/05/2023 20:00 UTC
End time : 23/05/2023 23:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a maintenance operation on network equipment.
May 17, 13:24 UTC

[RBX3][Dedicated Servers] - Room 43M - 43S

Resolved - Start time : 23/05/2023 14:10 UTC
End Time : 23/05/2023 19:51 UTC
Root cause :Our technical teams resolved the issue.
All the impacted servers are operational.
May 23, 20:05 UTC

Update - Most of the affected servers are operational again. Our teams are still working on the last one.
May 23, 16:31 UTC

Identified - Start time : 23/05/2023 14:10 UTC
Service impact : Some servers are unavailable
Root cause : Issue on a cooling module.
Ongoing actions : Our teams are working to restore the service.
May 23, 15:09 UTC

[BHS5][Dedicated Servers] - T05A28 - T05C33

Resolved - Start Time : 23/05/2023 12:20 UTC
End Time : 23/05/2023 13:00 UTC
Root cause : Our technical teams resolved the issue.
All impacted services are now operational.
May 23, 15:51 UTC

Identified - Start time : 23/05/2023 12:20 UTC
Service impact : Some servers in racks T05A28 and T05C33 are currently unreachable.
Root cause : Electrical issue.
Ongoing actions : Our technical teams are working on this issue.
May 23, 14:59 UTC

[GRA3/LIM3][Network] - Network equipment version upgrade

Completed - The scheduled maintenance has been completed.
May 23, 10:31 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 07:00 UTC

Scheduled - Start time : 23/05/2023 07:00 UTC
End time : 23/05/2023 11:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on a network equipment.
May 11, 21:29 UTC

[WAW][Dedicated Servers] - W16B19

Resolved - Start Time : 23/05/2023 08:21 UTC
End Time : 23/05/2023 08:40 UTC
Service impact : Public network was temporarily unavailable for servers in rack W16B19
Root cause : A network equipment caused the incident
Our technical teams resolved the issue. All impacted services are now operational.
May 23, 08:46 UTC

Identified - Start time : 23/05/2023 08:21 UTC
Service impact : Public network is temporarily unavailable for servers in rack W16B19
Root cause : A network equipment caused the incident
Ongoing actions : Our technical teams are working on the issue. Update will be post as significant progress is made.
May 23, 08:29 UTC

[WAW1][Dedicated Servers] - W11B04

Completed - The scheduled maintenance has been completed.
May 23, 02:28 UTC

Scheduled - Start time : 23/05/2023 02:30 UTC
End time : 23/05/2023 03:00 UTC
Service impact : Public network will be unavailable for servers in rack W11B04
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment
May 16, 23:31 UTC

May 22, 2023

[GRA2][Dedicated Servers] - G266B15

Resolved - Start Time : 22/05/2023 12:51 UTC
End Time : 22/05/2023 15:00 UTC
Root cause : Issue on cooling module system.
Our technical teams resolved the issue. All impacted services are now operational.
May 22, 15:09 UTC

Update - A replacement of the affected equipment is in progress.
May 22, 13:21 UTC

Identified - Start time : 22/05/2023 12:51 UTC
Service impact : Some servers in this rack G266B15 are currently unreachable.
Root cause : Issue on cooling module system.
Ongoing actions : Our technical teams are workining on this issue.
May 22, 12:59 UTC

[GRA2][Dedicated Servers] - G265B15

Resolved - Start Time : 22/05/2023 13:03 UTC
End Time : 22/05/2023 12:16 UTC
Root cause : Electrical issue.
Our technical teams resolved the issue. All impacted services are now operational.
May 22, 13:34 UTC

May 21, 2023

[SBG3][Dedicated Servers] - S322B02 - S326B06

Resolved - Start Time : 21/05/2023 09:55 UTC
End Time : 21/05/2023 11:27 UTC
Root cause : Due to an emergency electrical work, we lost some servers.
Our technical teams resolved the issue. All impacted servers are now operational.
May 21, 12:11 UTC

Identified - Start time : 21/05/2023 09:55 UTC
Service impact : Some servers in the racks S322B02 and S326B06 are currently unreachable.
Root cause : Due to an emergency electrical work in progress, some servers are currently out of service. The infrastructure of SBG3 and SBG5 is powered by the emergency power supply.
Ongoing actions : Work continues by the power supply team. Our technical teams are working to get the services back up and operational. We will get back to you when significant progress has been made.
May 21, 11:05 UTC

[RBX2][Dedicated Servers] - 23D04

Resolved - Start Time : 21/05/2O23 07:30 UTC
End Time : 21/05/2O23 08:44 UTC
Root cause : Electrical issue.
Our technical teams resolved the issue. All impacted services are now operational.
May 21, 08:47 UTC

Identified - Start time : 21/05/2O23 07:30 UTC
Service impact : Some servers in this rack 23D04 are unreachable for the moment.
Root cause : Electrical issue.
Ongoing actions : Our technical teams are working on the issue.
Update will be post as significant progress is made.
May 21, 08:38 UTC

Investigating - Start time : 21/05/2O23 07:30 UTC
Service impact : Some servers in this rack 23D04 are unreachable for the moment.
Ongoing actions : Our technical teams are investigating on the issue.
Update will be post as significant progress is made.
May 21, 07:49 UTC

May 20, 2023

[RBX6][Dedicated Servers] - 46A12

Resolved - Start Time : 20/05/2023 04:12 UTC
End Time : 20/05/2023 09:34 UTC
Root cause : Network equipment issue.
Our technical teams resolved the issue. All impacted services are now operational.
May 20, 09:44 UTC

Update - A replacement of the affected equipment is in progress.
May 20, 07:02 UTC

Identified - Start time : 20/05/2023 04:12 UTC
Service impact : The public network in this rack 46A12 is currently unavailable.
Root cause : Network equipment issue.
Ongoing actions : Our technical teams are working to solve this isue.
May 20, 05:16 UTC

Investigating - Start time : 20/05/2023 04:12 UTC
Service impact : The public network in this rack 46A12 is currently unavailable.
Ongoing actions : Our technical teams are investigating on this isue.
May 20, 04:36 UTC

May 19, 2023

[ERI1][Dedicated Server] - Rack ERI0112F05A

Resolved - Start time :19/05/2023 08:39 UTC
End Time : 19/05/2023 12:05 UTC
Root cause :
Our technical teams resolved the issue. All impacted services are now operational.
May 19, 12:09 UTC

Identified - The issue has been identified and a fix is being implemented.
May 19, 08:55 UTC

Investigating - Start time :19/05/2023 08:39 UTC
Service impact : Some servers are unreachable in the rack.
Ongoing actions : Our technical teams are working on the issue. Update will be post as significant progress is made.
May 19, 08:55 UTC