OVHcloud Bare Metal Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

All Systems Operational

About This Site

Welcome to the Bare Metal Cloud status page for real-time information on system performance and availability.

Dedicated Servers || Additional services Operational
BHS Operational
ERI Operational
GRA Operational
LIM Operational
YNM Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
WAW Operational
YYZ Operational
Dedicated Servers || Delivery Operational
Zone Europe Operational
Zone APAC Operational
Zone Canada Operational
Dedicated Servers || Global Infrastructure Operational
BHS Operational
ERI Operational
GRA Operational
LIM Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
WAW Operational
YNM Operational
YYZ Operational
Dedicated Servers || Operating System Operational
Zone Europe Operational
Zone APAC Operational
Zone Canada Operational
Dedicated Servers || Network Operational
BHS Operational
CCH Operational
ERI Operational
GRA Operational
IEB Operational
LIM Operational
MR9 Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
WAW Operational
YNM Operational
YYZ Operational
US-EAST-VA Operational
US-WEST-OR Operational
US-WEST-LZ-SEA Operational
DNS || DNS Secondary Operational
ns-kimsufi Operational
sdns1 Operational
sdns2 Operational
sdns1-ca Operational
sdns2-ca Operational
Identity, Security & Operations || Key Management Service Operational
EU-WEST-GRA Operational
EU-WEST-LIM Operational
EU-SOUTH-MIL Operational
EU-WEST-PAR Operational
EU-WEST-RBX Operational
EU-WEST-SBG Operational
AP-SOUTH-MUM Operational
AP-SOUTHEAST-SGP Operational
AP-SOUTHEAST-SYD Operational
CA-EAST-BHS Operational
CA-EAST-TOR Operational
EU-WEST-ERI Operational
EU-CENTRAL-WAW Operational
Identity, Security & Operations || Logs Data Platform Operational
GRA Operational
BHS Operational
Licensing || All Services Operational
Zone Europe Operational
Zone APAC Operational
Zone Canada Operational
Managed Services || Cloud Databases GRA Operational
sql007 Operational
Managed Services || Enterprise Cloud Databases Operational
RBX Operational
GRA Operational
BHS Operational
Managed Services || Load Balancer Operational
GRA Operational
BHS Operational
RBX Operational
SBG Operational
YYZ Operational
SYD Operational
Managed Services || Managed Baremetal Operational
Compute Operational
Network Operational
Storage Operational
Management Operational
Delivery Operational
Storage and Backups || Backup Storage Operational
RBX Operational
BHS Operational
Storage and Backups || Block Storage Operational
BHS Operational
SBG6 Operational
UK1 Operational
DE1 Operational
GRA Operational
Storage and Backups || Cloud Disk Array Operational
GRA Operational
SBG Operational
BHS Operational
Storage and Backups || Enterprise File Storage Operational
BHS Operational
GRA Operational
LIM Operational
RBX Operational
SBG Operational
Storage and Backups || NAS HA Operational
RBX Operational
SBG Operational
BHS Operational
LIM Operational
Virtual Private Servers || Additional services Operational
EU-WEST-ERI Operational
EU-WEST-GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
UK2 Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
US-EAST-VA Operational
US-WEST-LZ-PAO Operational
US-WEST-OR Operational
YNM Operational
MIL Operational
EU-WEST-LZ-MRS Operational
Virtual Private Servers || Delivery Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
UK2 Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
US-WEST-LZ-PAO Operational
US-WEST-OR Operational
US-EAST-VA Operational
YNM Operational
MIL Operational
EU-WEST-LZ-MRS Operational
Virtual Private Servers || Global Infrastructure Operational
AP-SOUTH-MUM Operational
BHS Operational
ERI Operational
EU-SOUTH-MIL Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
SGP Operational
SYD Operational
US-EAST-VA Operational
US-WEST-OR Operational
UK2 Operational
YNM Operational
EU-WEST-LZ-BRU Operational
EU-WEST-LZ-MAD Operational
EU-WEST-LZ-MRS Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
US-WEST-LZ-PAO Operational
US-WEST-LZ-SEA Operational
Virtual Private Servers || Network Operational
BHS Operational
ERI Operational
GRA Operational
LIM Operational
SBG Operational
SGP Operational
SYD Operational
UK2 Operational
WAW Operational
MIL Operational
YNM Operational
EU-WEST-LZ-MRS Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
US-EAST-VA Operational
US-WEST-LZ-PAO Operational
US-WEST-OR Operational
Virtual Private Servers || Operating System Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
EU-WEST-LZ-MRS Operational
SGP Operational
SYD Operational
UK2 Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
US-EAST-VA Operational
US-WEST-LZ-PAO Operational
US-WEST-OR Operational
YNM Operational
MIL Operational
MIL Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[YNM1][Dedicated Servers] - Rack YNM0102F01A maintenance notification Mar 16, 2026 00:00-01:00 UTC

Update - This maintenance has been re-scheduled.
Below you can find the new information regarding the operation.

Start time : 16/03/2026 00:00 UTC
End time : 16/03/2026 01:00 UTC
Service impact : Public and vRack networks will be temporarily unavailable during the maintenance for servers in YNM0102F01A.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.

Feb 17, 2026 - 17:33 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack YNM0102F01A.

Start time : 16/03/2026 00:00 UTC
End time : 16/03/2026 01:00 UTC
Service impact : Public and vRack networks will be temporarily unavailable during the maintenance for servers in YNM0102F01A.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.

Feb 10, 2026 - 19:32 UTC

[RBX2][Storage and Backups] - FTP Backup maintenance notification Mar 16, 2026 14:00 - Mar 17, 2026 02:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our FTP Backup offer.

Start time : 16/03/2026 14:00 UTC
End time : 17/03/2026 02:00 UTC
Service impact : During the maintenance window, FTP Backup will be temporarily unavailable for approximately 30 minutes.
Service improvement : As part of our continuous improvement policy, maintenance will be performed on our FTP Backup offering to implement security and performance enhancements.

Thank you for your understanding.

Posted on Mar 13, 2026 - 18:38 UTC

[RBX2][Storage and Backups] - FTP Backup maintenance notification Mar 17, 2026 14:00 - Mar 18, 2026 02:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our FTP Backup offer.

Start time : 17/03/2026 14:00 UTC
End time : 18/03/2026 02:00 UTC
Service impact : During the maintenance window, FTP Backup will be temporarily unavailable for approximately 30 minutes.
Service improvement : As part of our continuous improvement policy, maintenance will be performed on our FTP Backup offering to implement security and performance enhancements.

Thank you for your understanding.

Posted on Mar 13, 2026 - 18:42 UTC

[SBG3][Dedicated Servers] - Rack S351A05 maintenance notification Mar 18, 2026 08:00-09:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure in rack S351A05.

Start time : 18/03/2026 08:00 UTC
End time : 18/03/2026 09:00 UTC
Service impact : Servers will be unavailable during maintenance for 1 hour.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Posted on Mar 03, 2026 - 15:06 UTC

[RBX3][Storage and Backups] - FTP Backup maintenance notification Mar 18, 2026 14:00 - Mar 19, 2026 02:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our FTP Backup offer.

Start time : 18/03/2026 14:00 UTC
End time : 19/03/2026 02:00 UTC
Service impact : During the maintenance window, FTP Backup will be temporarily unavailable for approximately 30 minutes.
Service improvement : As part of our continuous improvement policy, maintenance will be performed on our FTP Backup offering to implement security and performance enhancements.

Thank you for your understanding.

Posted on Mar 13, 2026 - 18:46 UTC

[GRA1][Dedicated Servers] - Rack G121A06 maintenance notification Mar 19, 2026 05:00-08:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack G121A06.

Start time : 19/03/2026 05:00 UTC
End time : 19/03/2026 08:00 UTC
Service impact : Servers will be temporarily unavailable during the maintenance for servers in G121A06.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.

Posted on Mar 05, 2026 - 14:02 UTC

[RBX3][Storage and Backups] - FTP Backup maintenance notification Mar 19, 2026 14:00 - Mar 20, 2026 02:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our FTP Backup offer.

Start time : 19/03/2026 14:00 UTC
End time : 20/03/2026 02:00 UTC
Service impact : During the maintenance window, FTP Backup will be temporarily unavailable for approximately 30 minutes.
Service improvement : As part of our continuous improvement policy, maintenance will be performed on our FTP Backup offering to implement security and performance enhancements.

Thank you for your understanding.

Posted on Mar 13, 2026 - 18:49 UTC

[LIM1][Dedicated Servers] - Rack L102A11 maintenance notification Mar 20, 2026 02:00-03:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack L102A11.

Start time : 20/03/2026 02:00 UTC
End time : 20/03/2026 03:00 UTC
Service impact : Public network will be temporarily unavailable during the maintenance for servers in L102A11.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.

Posted on Feb 20, 2026 - 16:50 UTC

[BHS6] [Dedicated Servers] - T06C22 maintenance notification Mar 23, 2026 11:00-12:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 23/03/2026 11:00 UTC
End time : 23/03/2026 12:00 UTC
Service impact : VRack on T06C22 will be unavailable during maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Posted on Feb 24, 2026 - 15:06 UTC

[GRA1][Dedicated Servers] - Rack G121A07 maintenance notification Mar 26, 2026 05:00-08:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack G121A07.

Start time : 26/03/2026 05:00 UTC
End time : 26/03/2026 08:00 UTC
Service impact : Servers will be temporarily unavailable during the maintenance for servers in G121A07.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.

Posted on Mar 05, 2026 - 14:08 UTC

[RBX8][Dedicated Servers] - Rack R805L09 maintenance notification Mar 31, 2026 00:00-01:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack R805L09.

Start time : 31/03/2026 00:00 UTC
End time : 31/03/2026 01:00 UTC
Service impact : vRack networks will be temporarily unavailable during the maintenance for servers in R805L09.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.

Posted on Mar 09, 2026 - 08:32 UTC

[ERI1][Dedicated Servers] - Rack E101D22 maintenance notification Apr 7, 2026 05:00-07:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 07/04/2026 05:00 UTC
End time : 07/04/2026 07:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101D22 to rack ERI0102E01A.

Thank you for your understanding.

Posted on Mar 03, 2026 - 18:17 UTC

[ERI1][Dedicated Servers] - Rack E101D21 maintenance notification Apr 7, 2026 07:00-09:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 07/04/2026 07:00 UTC
End time : 07/04/2026 09:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101D21 to rack ERI0102E01C.

Thank you for your understanding.

Posted on Mar 03, 2026 - 18:18 UTC

[ERI1][Dedicated Servers] - Rack E101D20 maintenance notification Apr 7, 2026 11:00-13:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 07/04/2026 11:00 UTC
End time : 07/04/2026 13:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101D20 to rack ERI0102E01B.

Thank you for your understanding.

Posted on Mar 03, 2026 - 18:49 UTC

[ERI1][Dedicated Servers] - Rack E101B14 maintenance notification Apr 7, 2026 20:00-22:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 07/04/2026 20:00 UTC
End time : 07/04/2026 22:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B14 to rack ERI0102E02C.

Thank you for your understanding.

Posted on Mar 03, 2026 - 18:56 UTC

[ERI1][Dedicated Servers] - Rack E101D19 maintenance notification Apr 8, 2026 05:00-07:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 08/04/2026 05:00 UTC
End time : 08/04/2026 07:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101D19 to rack ERI0102E03A.

Thank you for your understanding.

Posted on Mar 03, 2026 - 18:58 UTC

[ERI1][Dedicated Servers] - Rack E101D18 maintenance notification Apr 8, 2026 07:00-09:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 08/04/2026 07:00 UTC
End time : 08/04/2026 09:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101D18 to rack ERI0102E03B.

Thank you for your understanding.

Posted on Mar 03, 2026 - 19:00 UTC

[ERI1][Dedicated Servers] - Rack E101D17 maintenance notification Apr 8, 2026 11:00-13:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 08/04/2026 11:00 UTC
End time : 08/04/2026 13:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101D17 to rack ERI0102E02C.

Thank you for your understanding.

Posted on Mar 03, 2026 - 19:02 UTC

[ERI1][Dedicated Servers] - Rack E101B22 maintenance notification Apr 8, 2026 20:00-22:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 08/04/2026 20:00 UTC
End time : 08/04/2026 22:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B22 to rack ERI0102E02C.

Thank you for your understanding.

Posted on Mar 03, 2026 - 19:04 UTC

[ERI1][Dedicated Servers] - Rack E101F15 maintenance notification Apr 9, 2026 05:00-07:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 09/04/2026 05:00 UTC
End time : 09/04/2026 07:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101F15 to rack ERI0102D02A.

Thank you for your understanding.

Posted on Mar 03, 2026 - 19:07 UTC

[ERI1][Dedicated Servers] - Rack E101E10 maintenance notification Apr 9, 2026 07:00-10:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 09/04/2026 07:00 UTC
End time : 09/04/2026 10:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101E10 to rack ERI0102D01A.

Thank you for your understanding.

Posted on Mar 03, 2026 - 19:10 UTC

[ERI1][Dedicated Servers] - Rack E101D16 maintenance notification Apr 9, 2026 11:00-13:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 09/04/2026 11:00 UTC
End time : 09/04/2026 13:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101D16 to rack ERI0102D02B.

Thank you for your understanding.

Posted on Mar 03, 2026 - 19:12 UTC

[ERI1][Dedicated Servers] - Rack E101B21 maintenance notification Apr 9, 2026 20:00-22:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 09/04/2026 20:00 UTC
End time : 09/04/2026 22:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B21 to rack ERI0102E02B.

Thank you for your understanding.

Posted on Mar 03, 2026 - 19:15 UTC

[ERI1][Dedicated Servers] - Rack E101F07 maintenance notification Apr 13, 2026 05:00-07:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 13/04/2026 05:00 UTC
End time : 13/04/2026 07:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101F07 to rack ERI0102D02C.

Thank you for your understanding.

Posted on Mar 03, 2026 - 19:17 UTC

[ERI1][Dedicated Servers] - Rack E101F06 maintenance notification Apr 13, 2026 07:00-09:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 13/04/2026 07:00 UTC
End time : 13/04/2026 09:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101F06 to rack ERI0102D03A.

Thank you for your understanding.

Posted on Mar 03, 2026 - 19:19 UTC

[ERI1][Dedicated Servers] - Rack E101D15 maintenance notification Apr 13, 2026 11:00-13:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 13/04/2026 11:00 UTC
End time : 13/04/2026 13:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101D15 to rack ERI0102D03B.

Thank you for your understanding.

Posted on Mar 03, 2026 - 19:21 UTC

[ERI1][Dedicated Servers] - Rack E101B21 maintenance notification Apr 13, 2026 20:00-22:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 13/04/2026 20:00 UTC
End time : 13/04/2026 22:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B21 to rack ERI0102E02B.

Thank you for your understanding.

Posted on Mar 03, 2026 - 19:23 UTC

[ERI1][Dedicated Servers] - Rack E101D14 maintenance notification Apr 14, 2026 05:00-07:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 14/04/2026 05:00 UTC
End time : 14/04/2026 07:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101D14 to rack ERI0102D03C.

Thank you for your understanding.

Posted on Mar 03, 2026 - 19:25 UTC

[ERI1][Dedicated Servers] - Rack E101C17 maintenance notification Apr 14, 2026 07:00-09:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 14/04/2026 07:00 UTC
End time : 14/04/2026 09:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101C17 to rack ERI0102D04A.

Thank you for your understanding.

Posted on Mar 03, 2026 - 19:30 UTC

[ERI1][Dedicated Servers] - Rack E101B19 maintenance notification Apr 14, 2026 20:00-22:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 14/04/2026 20:00 UTC
End time : 14/04/2026 22:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B19 to rack ERI0102E01C.

Thank you for your understanding.

Posted on Mar 03, 2026 - 19:32 UTC

[ERI1][Dedicated Servers] - Rack E101E12 maintenance notification Apr 15, 2026 05:00-08:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 15/04/2026 05:00 UTC
End time : 15/04/2026 08:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101E12 to rack ERI0102D01B.

Thank you for your understanding.

Posted on Mar 03, 2026 - 19:34 UTC

[ERI1][Dedicated Servers] - Rack E101B05 maintenance notification Apr 15, 2026 08:00-10:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 15/04/2026 08:00 UTC
End time : 15/04/2026 10:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B05 to rack ERI0102D03B and ERI0102D03C.

Thank you for your understanding.

Posted on Mar 03, 2026 - 19:37 UTC

[ERI1][Dedicated Servers] - Rack E101B05 maintenance notification Apr 15, 2026 11:00-13:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 15/04/2026 11:00 UTC
End time : 15/04/2026 13:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B05 to rack ERI0102D03B and ERI0102D03C.

Thank you for your understanding.

Posted on Mar 03, 2026 - 19:39 UTC

[ERI1][Dedicated Servers] - Rack E101B19 maintenance notification Apr 15, 2026 20:00-22:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 15/04/2026 20:00 UTC
End time : 15/04/2026 22:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B19 to rack ERI0102E01C.

Thank you for your understanding.

Posted on Mar 03, 2026 - 19:46 UTC

[ERI1][Dedicated Servers] - Rack E101B17 maintenance notification Apr 16, 2026 05:00-07:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 16/04/2026 05:00 UTC
End time : 16/04/2026 07:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B17 to rack ERI0102E03B .

Thank you for your understanding.

Posted on Mar 03, 2026 - 19:51 UTC

[ERI1][Dedicated Servers] - Rack E101B17 maintenance notification Apr 16, 2026 07:00-09:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 16/04/2026 07:00 UTC
End time : 16/04/2026 09:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B17 to rack ERI0102E03B.

Thank you for your understanding.

Posted on Mar 03, 2026 - 19:52 UTC

[ERI1][Dedicated Servers] - Rack E101B16 maintenance notification Apr 16, 2026 11:00-13:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 16/04/2026 11:00 UTC
End time : 16/04/2026 13:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B16 to rack ERI0102E03C.

Thank you for your understanding.

Posted on Mar 03, 2026 - 20:00 UTC

[ERI1][Dedicated Servers] - Rack E101B15 maintenance notification Apr 16, 2026 20:00-22:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 16/04/2026 20:00 UTC
End time : 16/04/2026 22:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B15 to rack ERI0102E01A.

Thank you for your understanding.

Posted on Mar 03, 2026 - 20:02 UTC

[ERI1][Dedicated Servers] - Rack E101C14 maintenance notification Apr 20, 2026 05:00-07:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 20/04/2026 05:00 UTC
End time : 20/04/2026 07:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101C14 to rack ERI0102D04B.

Thank you for your understanding.

Posted on Mar 03, 2026 - 20:05 UTC

[ERI1][Dedicated Servers] - Rack E101C13 maintenance notification Apr 20, 2026 07:00-09:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 20/04/2026 07:00 UTC
End time : 20/04/2026 09:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101C13 to rack ERI0102D04B.

Thank you for your understanding.

Posted on Mar 03, 2026 - 20:07 UTC

[ERI1][Dedicated Servers] - Rack E101B09 maintenance notification Apr 20, 2026 11:00-13:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 20/04/2026 11:00 UTC
End time : 20/04/2026 13:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B09 to rack ERI0102E03A.

Thank you for your understanding.

Posted on Mar 03, 2026 - 20:08 UTC

[ERI1][Dedicated Servers] - Rack E101B15 maintenance notification Apr 20, 2026 20:00-22:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 20/04/2026 20:00 UTC
End time : 20/04/2026 22:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B15 to rack ERI0102E01A.

Thank you for your understanding.

Posted on Mar 03, 2026 - 20:10 UTC

[ERI1][Dedicated Servers] - Rack E101B09 maintenance notification Apr 21, 2026 05:00-07:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 21/04/2026 05:00 UTC
End time : 21/04/2026 07:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B09 to rack ERI0102E03A.

Thank you for your understanding.

Posted on Mar 03, 2026 - 20:12 UTC

[ERI1][Dedicated Servers] - Rack E101B13 maintenance notification Apr 21, 2026 07:00-09:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 21/04/2026 07:00 UTC
End time : 21/04/2026 09:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B13 to rack ERI0102E04A.

Thank you for your understanding.

Posted on Mar 03, 2026 - 20:14 UTC

[ERI1][Dedicated Servers] - Rack E101B10 maintenance notification Apr 21, 2026 11:00-13:00 UTC

As part of our continuous improvement plan, we will be carrying out a migration of the rack E101B10 to ERI0102E01B.

Start time : 21/04/2026 11:00 UTC
End time : 21/04/2026 13:00 UTC
Service impact : Servers will be unavailable during migration.
Service improvement : As part of our continuous improvement policy, we will be doing a migration on our infrastructure.

Thank you for your understanding.

Posted on Mar 04, 2026 - 12:47 UTC

[ERI1][Dedicated Servers] - Rack E101B06 maintenance notification Apr 21, 2026 20:00-22:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 21/04/2026 20:00 UTC
End time : 21/04/2026 22:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B06 to rack ERI0102E02C.

Thank you for your understanding.

Posted on Mar 03, 2026 - 20:15 UTC

[ERI1][Dedicated Servers] - Rack E101B07 maintenance notification Apr 22, 2026 05:00-07:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 22/04/2026 05:00 UTC
End time : 22/04/2026 07:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B07 to rack ERI0102E03C.

Thank you for your understanding.

Posted on Mar 03, 2026 - 20:26 UTC

[ERI1][Dedicated Servers] - Rack E101A04 maintenance notification Apr 22, 2026 07:00-09:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 22/04/2026 07:00 UTC
End time : 22/04/2026 09:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101A04 to rack ERI0102F01A.

Thank you for your understanding.

Posted on Mar 03, 2026 - 20:27 UTC

[ERI1][Dedicated Servers] - Rack E101E13 maintenance notification Apr 22, 2026 11:00-14:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 22/04/2026 11:00 UTC
End time : 22/04/2026 14:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101E13 to rack ERI0102D01C.

Thank you for your understanding.

Posted on Mar 03, 2026 - 20:29 UTC

[ERI1][Dedicated Servers] - Rack E101A09 maintenance notification Apr 22, 2026 20:00-22:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 22/04/2026 20:00 UTC
End time : 22/04/2026 22:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101A09 to rack ERI0102F01A.

Thank you for your understanding.

Posted on Mar 03, 2026 - 20:31 UTC
Mar 15, 2026
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 15/03/2026 05:30 UTC
End time : 15/03/2026 08:10 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 15, 08:54 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : A significant number of servers are now operational.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 15, 05:53 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack G111A08.

Here are some supplementary details :

Start time : 15/03/2026 05:30 UTC
Impacted Service(s) : All servers in the rack G111A08 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

Mar 15, 05:48 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack G111A08.

Here are some supplementary details :

Start time : 15/03/2026 05:30 UTC
Impacted Service(s) : All servers in the rack G111A08 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 15, 05:41 UTC
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offer on rack R821L07 has been resolved.

Start time : 15/03/2026 03:00 UTC
End time : 15/03/2026 04:33 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 15, 04:36 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack R821L07.

Here are some supplementary details :

Start time : 15/03/2026 03:00 UTC
Impacted Service(s) : Some servers in the rack R821L07 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access and use their servers in rack R821L07.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 15, 03:44 UTC
Mar 14, 2026
Resolved - We are pleased to inform you that the incident affecting our Virtual Private Servers offer in GRA4 has been resolved.

Start time : 14/03/2026 21:55 UTC
End time : 14/03/2026 22:30 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 14, 22:32 UTC
Investigating - We are currently investigating an incident affecting our Virtual Private Servers offering, which is causing temporary functionality issue in the GRA4 region.

Here are some supplementary details :

Start time : 14/03/2026 21:55 UTC
Impacted Service(s) : Actions on Virtual Private Servers in GRA4 region are temporarily unavailable.
Customers Impact : Customers are temporarily unable to make actions on their Virtual Private Servers and order new ones in GRA4.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 14, 22:20 UTC
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offer on rack SBG0505B04D has been resolved.

Start time : 14/03/2026 00:54 UTC
End time : 14/03/2026 01:00 UTC
Impacted Service(s) : Servers in the rack SBG0505B04D were temporarily unavailable.
Customers Impact : Customers were temporarily unable to access and use their servers in rack SBG0505B04D.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 14, 01:18 UTC
Mar 13, 2026
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offer on rack R713B03 has been resolved.

Start time : 13/03/2026 23:22 UTC
End time : 13/03/2026 23:58 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 13, 23:59 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack R713B03.

Here are some supplementary details :

Start time : 13/03/2026 23:22 UTC
Impacted Service(s) : All servers in the rack R713B03 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their servers in rack R713B03.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

Mar 13, 23:38 UTC
Resolved - We are pleased to inform you that the incident affecting our Virtual Private Servers in EU-WEST-LZ-MRS has been resolved.

Start time : 12/03/2026 17:00 UTC
End time : 13/03/2026 14:01 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 13, 14:18 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Virtual Private Servers offering in the EU-WEST-LZ-MRS region.

Here are some supplementary details :

Start time : 12/03/2026 17:00 UTC
Impacted Service(s) : Some Virtual Private Servers hosting services are impacted.
Customers Impact : Some customers experienced issues starting their Virtual Private Servers. The affected node was restarted and services will be progressively restored.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 13, 12:55 UTC
Investigating - We are currently experiencing an event affecting our Virtual Private Servers offer in EU-WEST-LZ-MRS.

Start time : 12/03/2026 17:00 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 13, 12:38 UTC
Resolved - We had an incident on Dedicated Servers offer in rack WAW0108B04A which has now been resolved.

Here are some supplementary details :

Start time : 13/03/2026 13:36 UTC
End time : 13/03/2026 13:39 UTC
Impacted Service(s) : Servers in the specified rack were no longer able to access the vRack network.
Customers Impact : Customers were temporarily unable to access their servers via vRack network located on the specified racks.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.

Mar 13, 13:50 UTC
Completed - The scheduled maintenance has been completed.
Mar 13, 02:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 12:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our FTP Backup offer.

Start time : 12/03/2026 12:00 UTC
End time : 13/03/2026 02:00 UTC
Service impact : During the maintenance window, FTP Backup will be temporarily unavailable for approximately 30 minutes.
Service improvement : As part of our continuous improvement policy, maintenance will be performed on our FTP Backup offering to implement security and performance enhancements.

Thank you for your understanding.

Mar 6, 21:37 UTC
Mar 12, 2026
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 12/03/2026 12:30 UTC
End time : 12/03/2026 12:46 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 12, 12:48 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack R831A04.

Here are some supplementary details :

Start time : 12/03/2026 12:30 UTC
Impacted Service(s) : All servers in the rack R831A04 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 12, 12:43 UTC
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 12/03/2026 06:54 UTC
End time : 12/03/2026 08:14 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 12, 08:15 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack 42C13.

Here are some supplementary details :

Start time : 12/03/2026 06:54 UTC
Impacted Service(s) : All servers in the rack 42C13 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 12, 07:02 UTC
Resolved - We are pleased to inform you that the incident affecting our Virtual Private Servers has been resolved.

Start time : 25/02/2026 10:48 UTC
End time : 12/03/2026 07:00 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 12, 07:09 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Some VPS instances in EU-SOUTH-LZ-MAD, US-EAST-LZ-ATL and EU-WEST-LZ-BRU are still experiencing difficulties restarting or rebuilding.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 11, 14:33 UTC
Identified - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The issue impacting EU-SOUTH-LZ-MAD has now been resolved. Some VPS instances in US-EAST-LZ-ATL and EU-WEST-LZ-BRU are still experiencing difficulties restarting or rebuilding.
Ongoing Actions : Our teams continue to investigate and work on restoring normal service for the remaining impacted instances as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 9, 10:53 UTC
Update - We are continuing to investigate this issue.
Mar 4, 05:58 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Some VPS instances in US-EAST-LZ-ATL are experiencing difficulties restarting or rebuilding.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 4, 05:58 UTC
Investigating - We are currently investigating an incident affecting our Virtual Private Servers offering, which is causing temporary availability issue in EU-WEST-LZ-BRU and EU-SOUTH-LZ-MAD regions.

Here are some supplementary details :
Start time : 25/02/2026 10:48 UTC
Impacted Service(s) : Some VPS instances are experiencing difficulties with restarting or rebuilding.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 3, 13:09 UTC
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 12/03/2026 03:06 UTC
End time : 12/03/2026 06:40 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 12, 06:41 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the in Canada and SGP regions.

Here are some supplementary details :

Start time : 12/03/2026 03:06 UTC
Impacted Service(s) : Servers reboot, delivery and install are temporarily unavailable in SGP.
Customers Impact : Customers are temporarily unable to reboot their servers, install an OS on their servers and get their new servers they ordered in the specified regions.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 12, 05:36 UTC
Completed - The scheduled maintenance has been completed.
Mar 12, 04:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 03:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting Rack 24C20.

Start time : 12/03/2026 03:00 UTC
End time : 12/03/2026 04:00 UTC
Service impact : Servers will be temporarily unavailable during the maintenance.
We will be migrating Rack 24C20 to 24C19.

Thank you for your understanding.

Feb 24, 15:40 UTC
Completed - The scheduled maintenance has been completed.
Mar 12, 01:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 12:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our FTP Backup offer.

Start time : 11/03/2026 12:00 UTC
End time : 12/03/2026 02:00 UTC
Service impact : During the maintenance window, FTP Backup will be temporarily unavailable for approximately 30 minutes.
Service improvement : As part of our continuous improvement policy, maintenance will be performed on our FTP Backup offering to implement security and performance enhancements.

Thank you for your understanding.

Mar 6, 21:33 UTC
Completed - The scheduled maintenance has been completed.
Mar 12, 00:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 00:00 UTC
Update - This maintenance has been re-scheduled.
Below you can find the new information regarding the operation.

Start time : 12/03/2026 00:00 UTC
End time : 12/03/2026 01:00 UTC
Service impact : Public and vRack networks will be temporarily unavailable during the maintenance for servers in YNM0102F01C.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.

Feb 17, 17:36 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack YNM0102F01C.

Start time : 12/03/2026 00:00 UTC
End time : 12/03/2026 01:00 UTC
Service impact : Public and vRack networks will be temporarily unavailable during the maintenance for servers in YNM0102F01C.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.

Feb 10, 19:30 UTC
Mar 11, 2026
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers in room 54 has been resolved.

Start time : 11/03/2026 13:38 UTC
End time : 11/03/2026 20:19 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 11, 20:30 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific room 54.

Here are some supplementary details :

Start time : 11/03/2026 13:38 UTC
Impacted Service(s) : Some servers in the room 54 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access and use their servers located in room 54.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 11, 14:41 UTC
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offer on rack W16B12 has been resolved.

Start time : 11/03/2026 15:55 UTC
End time : 11/03/2026 16:02 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 11, 16:33 UTC
Monitoring - Service has been fully restored since 11/03/2026 16:02 UTC UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 11/03/2026 15:55 UTC
Impacted Service(s) : All servers in the rack W16B12 were temporarily unavailable.
Customers Impact : Customers were temporarily unable to access and use their servers in rack W16B12.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 11, 16:25 UTC
Resolved - We had an incident on Dedicated Servers offer which has now been resolved.

Here are some supplementary details :

Start time : 11/03/2026 14:45 UTC
End time : 11/03/2026 15:01 UTC
Impacted Service(s) : Servers in the specified racks were temporarily unable to access via the IPMI interface.
Customers Impact : Customers are temporarily unable to use IPMI for their servers located in rack SBG0504A06A, SBG0504A06B and SBG0504A06C.
Root Cause : This incident was caused by an electrical equipment issue.

We thank you for your understanding and patience throughout this incident.

Mar 11, 15:31 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 15:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 08:10 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack G106B15.

Start time : 11/03/2026 07:45 UTC
End time : 11/03/2026 15:30 UTC
Service impact : During this maintenance, we will turn off the servers.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Mar 11, 08:08 UTC
Completed - The maintenance won't be completed in scheduled time. It has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Mar 11, 09:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 06:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 11/03/2026 06:00 UTC
End time : 11/03/2026 08:00 UTC
Service impact : Servers will be unavailable during the maintenance.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack 46C10 to rack 46C08.

Thank you for your understanding.

Feb 17, 17:44 UTC
Completed - The maintenance has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Mar 11, 07:14 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 05/05/2026 05:00 UTC
End time : 05/05/2026 07:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101B03 to rack ERI0102F05B.

Thank you for your understanding.

Mar 3, 20:59 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 00:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 00:00 UTC
Update - This maintenance has been re-scheduled.
Below you can find the new information regarding the operation.

Start time : 11/03/2026 00:00 UTC
End time : 11/03/2026 01:00 UTC
Service impact : Public and vRack networks will be temporarily unavailable during the maintenance for servers in YNM0102F02A.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.

Feb 17, 17:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack YNM0102F02A.

Start time : 11/03/2026 00:00 UTC
End time : 11/03/2026 01:00 UTC
Service impact : Public and vRack networks will be temporarily unavailable during the maintenance for servers in YNM0102F02A.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.

Feb 10, 19:26 UTC
Mar 10, 2026
Completed - The scheduled maintenance has been completed.
Mar 10, 23:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 12:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our FTP Backup offer.

Start time : 10/03/2026 12:00 UTC
End time : 11/03/2026 02:00 UTC
Service impact : During the maintenance window, FTP Backup will be temporarily unavailable for approximately 30 minutes.
Service improvement : As part of our continuous improvement policy, maintenance will be performed on our FTP Backup offering to implement security and performance enhancements.

Thank you for your understanding.

Mar 6, 21:30 UTC
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 10/03/2026 19:04 UTC
End time : 10/03/2026 22:13 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 10, 22:18 UTC
Identified - We have determined the origin of the incident affecting our Dedicated Servers offering on the rack R820L01.

Here is detail for this incident :
Start time : 10/03/2026 19:04 UTC
Impacted Service(s) : All servers in the rack R820L01 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Mar 10, 19:29 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack R820L01.

Here are some supplementary details :

Start time : 10/03/2026 19:04 UTC
Impacted Service(s) : All servers in the rack R820L01 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 10, 19:10 UTC
Completed - The scheduled maintenance has been completed.
Mar 10, 19:43 UTC
Update - We have new information regarding the maintenance :

Please find below an update on the maintenance :
Update : Some servers located in rooms B702, B703, B707 and B709 are temporarily unavailable.
The power has been restored on the specified racks. Our teams are now restarting the remaining servers.

We’ll keep you updated on the progress of this maintenance.

Thank you for your understanding.

Mar 10, 19:24 UTC
Update - We have new information regarding the maintenance :

Please find below an update on the maintenance :
Update : The power has been restored on the rack. Our teams are now restarting the remaining servers.

We’ll keep you updated on the progress of this maintenance.

Thank you for your understanding.

Mar 10, 12:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 10:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 10/03/2026 10:00 UTC
End time : 10/03/2026 20:00 UTC
Service impact : Some servers located in rooms B702, B703, B707 and B709 might be temporarily unavailable from 10:30 UTC during the maintenance .
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Jan 13, 21:42 UTC
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers on the specific racks W16B12/W13B19/W13B18/W13B17 has been resolved.

Start time : 10/03/2026 14:24 UTC
End time : 10/03/2026 14:41 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 10, 15:50 UTC
Monitoring - Most of the servers in the racks W16B12/W13B19/W13B18/W13B17 are operational again since 10/03/2026 14:41 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 10/03/2026 14:24 UTC
Impacted Service(s) : Some servers in the racks W16B12/W13B19/W13B18/W13B17 were temporarily unavailable.
Customers Impact : Customers were temporarily unable to access their servers located on the specified racks.
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 10, 15:26 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks W16B12/W13B19/W13B18/W13B17.

Here are some supplementary details :

Start time : 10/03/2026 14:24 UTC
Impacted Service(s) : Some servers in the racks W16B12/W13B19/W13B18/W13B17 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 10, 14:45 UTC
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers in rack 41E14 has been resolved.

Start time : 10/03/2026 11:10 UTC
End time : 10/03/2026 13:21 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 10, 13:29 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Most servers are available again.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 10, 11:52 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack 41E14.

Here are some supplementary details :

Start time : 10/03/2026 11:10 UTC
Impacted Service(s) : All servers in the rack 41E14 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

Mar 10, 11:51 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack 41E14.

Here are some supplementary details :

Start time : 10/03/2026 11:10 UTC
Impacted Service(s) : All servers in the rack 41E14 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 10, 11:31 UTC
Completed - The scheduled maintenance has been completed.
Mar 10, 11:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 08:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 10/03/2026 08:00 UTC
End time : 10/03/2026 09:00 UTC
Service impact : Some servers in E105C05 will be unavailable during maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Feb 24, 14:56 UTC
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 10/03/2026 08:05 UTC
End time : 10/03/2026 09:30 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 10, 09:47 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack W16B12 in WAW1.

Here are some supplementary details :

Start time : 10/03/2026 08:05 UTC
Impacted Service(s) : All servers in the rack W16B12 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 10, 08:34 UTC
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 10/03/2026 07:32 UTC
End time : 10/03/2026 08:00 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 10, 08:27 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack R823L04.

Here are some supplementary details :

Start time : 10/03/2026 07:32 UTC
Impacted Service(s) : All servers in the rack R823L04 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 10, 07:51 UTC
Completed - The scheduled maintenance has been completed.
Mar 10, 02:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 12:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our FTP Backup offer.

Start time : 09/03/2026 12:00 UTC
End time : 10/03/2026 02:00 UTC
Service impact : During the maintenance window, FTP Backup will be temporarily unavailable for approximately 30 minutes.
Service improvement : As part of our continuous improvement policy, maintenance will be performed on our FTP Backup offering to implement security and performance enhancements.

Thank you for your understanding.

Mar 6, 21:20 UTC
Completed - The scheduled maintenance has been completed.
Mar 10, 00:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 00:00 UTC
Update - This maintenance has been re-scheduled.
Below you can find the new information regarding the operation.

Start time : 10/03/2026 00:00 UTC
End time : 10/03/2026 01:00 UTC
Service impact : Public and vRack networks will be temporarily unavailable during the maintenance for servers in YNM0102F03A.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.

Feb 17, 17:28 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack YNM0102F03A.

Start time : 10/03/2026 00:00 UTC
End time : 10/03/2026 01:00 UTC
Service impact : Public and vRack networks will be temporarily unavailable during the maintenance for servers in YNM0102F03A.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.

Feb 10, 19:24 UTC
Completed - The scheduled maintenance has been completed.
Mar 10, 00:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 23:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 09/03/2026 23:30 UTC
End time : 10/03/2026 02:30 UTC
Service impact : The private network (vRack) will be temporarily unavailable for approximately 30 minutes for the servers located in the racks listed below :

G108A04
G108A03
G107A14
G107A13
G107A15
G107A12
G107A11
G107A09
G107B15
G122B13
G107B14
G107A04
G107A05
G107B07
G107B04
G107B11
G107A08
G107B08

Please note that the maintenance may take less time than expected.
Service improvement : Following our continuous improvement policy, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.

Feb 24, 21:41 UTC
Mar 9, 2026
Completed - The scheduled maintenance has been completed.
Mar 9, 19:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 11:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack T02B72.

Start time : 09/03/2026 11:00 UTC
End time : 09/03/2026 19:00 UTC

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Mar 3, 09:38 UTC
Completed - The scheduled maintenance has been completed.
Mar 9, 00:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 00:00 UTC
Update - This maintenance has been re-scheduled.
Below you can find the new information regarding the operation.

Start time : 09/03/2026 00:00 UTC
End time : 09/03/2026 01:00 UTC
Service impact : Public and vRack networks will be temporarily unavailable during the maintenance for servers in racks YNM0102F05A and YNM0102F05B
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.

Feb 12, 09:44 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack YNM0102F05A.

Start time : 09/03/2026 00:00 UTC
End time : 09/03/2026 01:00 UTC
Service impact : Public and vRack networks will be temporarily unavailable during the maintenance for servers in YNM0102F05A.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.

Feb 10, 19:21 UTC
Mar 8, 2026
Resolved - We are pleased to inform you that the incident affecting our Virtual Private Servers offer has been resolved.

Start time : 08/03/2026 09:00 UTC
End time : 08/03/2026 13:38 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 8, 13:40 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Virtual Private Servers offer on the specific region.

Here are some supplementary details :

Start time : 08/03/2026 09:00 UTC
Impacted Service(s) : Some instances in the GRA1 region are unreachable.
Customers Impact : Some customers are temporarily unable to acess and use their instances in the specified region.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Mar 8, 09:58 UTC
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offer has been resolved.

Start time : 08/03/2026 10:07 UTC
End time : 08/03/2026 12:40 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 8, 12:45 UTC
Update - Please find below an update on the situation:

Impacted Service(s) : vRack network is also temporarily unavailable for servers in rack R709B08.
Customers Impact : Customers are temporarily unable to access and use their servers through vRack network.
Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Mar 8, 10:27 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack.

Here are some supplementary details :

Start time : 08/03/2026 10:07 UTC
Impacted Service(s) : Some servers in the rack R709B08 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Mar 8, 10:18 UTC
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 07/03/2026 23:31 UTC
End time : 08/03/2026 00:21 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 8, 00:21 UTC
Update - We have new information regarding the incident that affected your service.

Please find below an update on the situation:
Update : Most of the servers are available again.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 8, 00:17 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack G111A03.

Here are some supplementary details :

Start time : 07/03/2026 23:31 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the public network.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 7, 23:45 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack G111A03.
Here are some supplementary details :

Start time : 07/03/2026 23:31 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the public network.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 7, 23:38 UTC
Mar 7, 2026
Resolved - We had an incident on Dedicated Servers offer which has now been resolved.

Here are some supplementary details :

Start time : 07/03/2026 16:28 UTC
End time : 07/03/2026 16:42 UTC
Impacted Service(s) : Servers in the specified rack were no longer able to access via the IPMI interface.
Customers Impact : Customers were temporarily unable to access their servers via IPMI interface located on the specified racks.
Root Cause : This incident was caused by an electrical equipment issue.

We thank you for your understanding and patience throughout this incident.

Mar 7, 17:00 UTC
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 07/03/2026 11:45 UTC
End time : 07/03/2026 16:00 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 7, 16:07 UTC
Update - Please find below an update on the situation:
Update : We would like to inform you that a significant number of servers are now operational.
Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Mar 7, 12:23 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack.

Here are some supplementary details :

Start time : 07/03/2026 11:45 UTC
Impacted Service(s) : All servers in the rack GRA0328B03A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 7, 12:03 UTC
Mar 6, 2026
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 06/03/2026 13:03 UTC
End time : 06/03/2026 17:10 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 6, 17:56 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Many of our servers are available again.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 6, 14:35 UTC
Identified - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the G263B01.

Here are some supplementary details :

Start time : 06/03/2026 13:03 UTC
Impacted Service(s) : All servers in the rack G263B01 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack G263B01
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
Root Cause : This incident is caused by a cooling system issue.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 6, 13:12 UTC
Resolved - This incident has been resolved.
Mar 6, 16:20 UTC
Investigating - We had an incident on Dedicated Servers offer which has now been resolved.

Here are some supplementary details :

Start time : 06/03/2026 14:00 UTC
End time : 06/03/2026 16:13 UTC
Impacted Service(s) : Some servers in the rack G131B30 are temporarily unavailable.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.

Mar 6, 16:20 UTC
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers in the rack 46D17 has been resolved.

Start time : 06/03/2026 09:46 UTC
End time : 06/03/2026 10:44 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 6, 11:44 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack 46D17.

Here are some supplementary details :

Start time : 06/03/2026 09:46 UTC
Impacted Service(s) : Some servers in the rack 46D17 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. Most servers have now been brought back online and are operational.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 6, 10:32 UTC
Investigating - We are currently experiencing an event affecting our Dedicated Servers offer in 46D17.

Start time : 06/03/2026 09:46 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 6, 10:06 UTC
Resolved - We had an incident on Dedicated Servers offer in the rack GRA0320B04A which has now been resolved.

Here are some supplementary details :

Start time : 06/03/2026 07:57 UTC
End time : 06/03/2026 08:04 UTC
Impacted Service(s) : Some servers in the rack GRA0320B04A were temporarily unavailable.
Customers Impact : Some customers were temporarily unable to access their servers via public network located on the specified racks.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.

Mar 6, 08:37 UTC
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 06/03/2026 03:30 UTC
End time : 06/03/2026 06:45 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 6, 07:23 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack T02A04.

Here are some supplementary details :

Start time : 06/03/2026 03:30 UTC
Impacted Service(s) : Servers in the specified rack are no longer available.
Customers Impact : Customers are temporarily unable to access their servers on the specified racks.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 6, 03:41 UTC
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 06/03/2026 03:49 UTC
End time : 06/03/2026 04:35 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 6, 04:35 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks R808R04, R808R05 and R808R06.

Here are some supplementary details :

Start time : 06/03/2026 03:49 UTC
Impacted Service(s) : Servers in the specified rack are no longer available.
Customers Impact : Customers are temporarily unable to access their servers on the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 6, 04:00 UTC
Mar 5, 2026
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 05/03/2026 09:48 UTC
End time : 05/03/2026 16:14 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 5, 16:14 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack 54B09.

Here are some supplementary details :

Start time : 05/03/2026 09:48 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the vRack network.
Customers Impact : Customers are temporarily unable to access their servers via vRack network located on the specified racks.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 5, 10:32 UTC
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.
Racks R807R01 - R807R02 - R807R03 are all fully operational.

Start time : 05/03/2026 06:09 UTC
End time : 05/03/2026 14:41 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 5, 14:53 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : All servers in racks R807R01 and R807R02 are now operational.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 5, 12:16 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : A significant number of servers are operational in rack R807R01.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 5, 06:59 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : A significant number of servers are operational in rack R807R02.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 5, 06:52 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : A significant number of servers are operational in rack R807R03.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 5, 06:46 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offering on the specific racks : R807R01 - R807R02 - R807R03

Here are some supplementary details :

Start time : 05/03/2026 06:09 UTC
Impacted Service(s) : All servers in the racks R807R01 are temporarily unavailable. Some servers in the racks R807R02 are temporarily unavailable. Servers in the rack R807R03 are no longer able to access the public, vRack and IPMI network.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 5, 06:42 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the racks : R807R01 - R807R02 - R807R03

Here are some supplementary details :

Start time : 05/03/2026 06:09 UTC
Impacted Service(s) : All servers in the racks R807R01 are temporarily unavailable. Some servers in the racks R807R02 are temporarily unavailable. Servers in the rack R807R03 are no longer able to access the public, vRack and IPMI network.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 5, 06:25 UTC
Completed - The scheduled maintenance has been completed.
Mar 5, 05:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 04:30 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure in the rack YNM0102G02B.

Start time : 05/03/2026 04:30 UTC
End time : 05/03/2026 07:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.

Mar 5, 03:05 UTC
Mar 4, 2026
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 04/03/2026 22:35 UTC
End time : 04/03/2026 22:56 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 4, 23:26 UTC
Monitoring - Service has been fully restored since 04/03/2026 22:56 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 04/03/2026 22:35 UTC
Impacted Service(s) : All servers in the rack 46J19 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Root Cause : This incident is caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 4, 23:02 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the Rack 46J19.

Here are some supplementary details :

Start time : 04/03/2026 22:35 UTC
Impacted Service(s) : All servers in the rack 46J19 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 4, 22:47 UTC
Completed - The scheduled maintenance has been completed.
Mar 4, 22:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our private network (Vrack) on Multiple racks.

Start time : 04/03/2026 21:00 UTC
End time : 04/03/2026 23:30 UTC
Service impact : Private network (Vrack) will be temporarily unavailable during 15 mins for servers located in the following racks :
-G205B21
-G205B12
-G205A23
-G205A22
-G205A24
-G205B10
-G205B11
-G205A12
-G205A10

Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on a network equipment.

Thank you for your understanding.

Mar 4, 19:59 UTC
Completed - The scheduled maintenance has been completed.
Mar 4, 14:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 12:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure on L121B07.
Start time : 04/03/2026 12:00 UTC
End time : 04/03/2026 14:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.

Mar 3, 10:33 UTC
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 04/03/2026 09:50 UTC
End time : 04/03/2026 12:42 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 4, 12:51 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Most of the servers are currently available.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 4, 10:51 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our offer on the specific rack LIM0302B04A.

Here are some supplementary details :

Start time : 04/03/2026 09:50 UTC
Impacted Service(s) : All servers in the rack LIM0302B04A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 4, 10:25 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack LIM0302B04A.

Here are some supplementary details :

Start time : 04/03/2026 09:50 UTC
Impacted Service(s) : All servers in the rack LIM0302B04A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 4, 10:05 UTC
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 04/03/2026 10:52 UTC
End time : 04/03/2026 11:44 UTC
Root Cause : This incident was caused by a electrical system issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 4, 12:04 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack 41A12.

Here are some supplementary details :

Start time : 04/03/2026 10:52 UTC
Impacted Service(s) : Some servers in the rack 41A12 are temporarily unavailable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 4, 11:12 UTC
Mar 3, 2026
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 03/03/2026 22:44 UTC
End time : 03/03/2026 22:58 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 3, 23:00 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the Rack G132B05.

Here are some supplementary details :

Start time : 03/03/2026 22:44 UTC
Impacted Service(s) : All servers in the rack G132B05 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 3, 22:49 UTC
Completed - We would like to inform you that the maintenance on our Backup Storage is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.

Mar 3, 21:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 16:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Backup Storage offer.

Start time : 03/03/2026 16:00 UTC
End time : 04/03/2026 02:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will perform an update on our Backup Storage offer.

Thank you for your understanding.

Mar 2, 22:37 UTC
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 03/03/2026 14:30 UTC
End time : 03/03/2026 15:15 UTC
Root Cause : This incident is caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 3, 18:47 UTC
Update - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 03/03/2026 14:30 UTC
End time : 03/03/2026 15:15 UTC
Root Cause : This incident is caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 3, 15:46 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack G253A05.

Here are some supplementary details :

Start time : 03/03/2026 14:30 UTC
Impacted Service(s) : Some servers in the rack G253A05 are temporarily unavailable.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 3, 14:44 UTC
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 03/03/2026 13:06 UTC
End time : 03/03/2026 13:57 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 3, 13:58 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The majority of the servers are now operational again.
Ongoing Actions : Our team is working to restore the remaining servers as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Mar 3, 13:52 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack GRA0404E04B.

Here are some supplementary details :

Start time : 03/03/2026 13:06 UTC
Impacted Service(s) : All servers in the rack GRA0404E04B are temporarily unavailable.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 3, 13:29 UTC
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time :03/03/2026 07:22 UTC
End time : 03/03/2026 12:37 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 3, 12:44 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Some of the servers are available again.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 3, 11:08 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack G251A07.

Here are some supplementary details :

Start time : 03/03/2026 08:00 UTC
Impacted Service(s) : All servers in the rack G251A07 are temporarily unavailable.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 3, 08:01 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack G251A07.

Here are some supplementary details :

Start time : 03/03/2026 07:22 UTC
Impacted Service(s) : All servers in the rack G251A07 are temporarily unavailable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 3, 07:29 UTC
Completed - The scheduled maintenance has been completed.
Mar 3, 01:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 00:30 UTC
Update - Please note the new start time of this maintenance :
Start time : 03/03/2026 00:30 UTC
End time : 03/03/2026 03:30 UTC

Mar 2, 14:36 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 03/03/2026 00:30 UTC
End time : 03/03/2026 03:30 UTC
Service impact : The private network (vRack) will be temporarily unavailable for approximately 45 minutes for the servers located in the racks listed below :

G210B21
G210B17
G210B16
G210B18
G210B20
G210B19
G210B15
G210B14
G210B09
G210B13
G210B07
G210B08
G210B06
G210B11
G210B12
G210B10
G210A03
G210A02
G210A01

Please note that the maintenance may take less time than expected.
Service improvement : Following our continuous improvement policy, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.

Feb 24, 21:50 UTC
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 02/03/2026 12:29 UTC
End time : 03/03/2026 00:46 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 3, 00:48 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Some servers are now available again.
Ongoing Actions : Teams are continuing their work to restore the last remaining affected servers.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 2, 17:05 UTC
Identified - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack R802L07.

Here are some supplementary details :

Start time : 02/03/2026 12:29 UTC
Impacted Service(s) : Some servers in the rack R802L07 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 2, 12:41 UTC
Mar 2, 2026
Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Mar 2, 21:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 21:00 UTC
Update - The maintenance has been postponed, here the new dates :

Start time : 02/03/2026 21:00 UTC
End time : 02/03/2026 22:00 UTC

Thank you for your understanding.

Mar 2, 09:44 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our private network (Vrack) on Multiple racks.

Start time : 02/03/2026 10:30 UTC
End time : 02/03/2026 11:30 UTC
Service impact : Private network (Vrack) will be temporarily unavailable during 15 mins for servers located in the following racks :
-G205B21
-G205B12
-G205A23
-G205A22
-G205A24
-G205B10
-G205B11
-G205A12
-G205A10

Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on a network equipment.

Thank you for your understanding.

Mar 2, 08:37 UTC
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 02/03/2026 20:00 UTC
End time : 02/03/2026 20:52 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 2, 20:58 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The rack G118B09 is also affected by this faulty network equipment.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 2, 20:56 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Our teams will need to reload the faulty network equipment.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 2, 20:31 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific room G108/G118.

Here are some supplementary details :

Start time : 02/03/2026 20:00 UTC
Impacted Service(s) : Servers in the following racks are no longer able to access the vRack network. Impacted racks : G108A14 G108A15 G108A16 G108B04 G108B05 G108B06 G108B10 G108B11 G108B19 G118B02 G118B03 G118B06 G118B10 G118B12 G118B13 G118B14 G118B15 G118B16.
Customers Impact : Customers are temporarily unable to access their servers via vRack network located on the specified racks.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

Mar 2, 20:28 UTC
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers in R802R04/R802R05/R802R06 has been resolved.

Start time : 02/03/2026 13:44 UTC
End time : 02/03/2026 15:15 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 2, 15:21 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer in racks R802R04/R802R05/R802R06.

Here are some supplementary details :

Start time : 27/02/2026 13:44 UTC
Impacted Service(s) : The IPMI switches are inaccessible in racks R802R04/R802R05/R802R06.
Customers Impact : Customers cannot currently access their servers via the IPMI interface.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 2, 14:52 UTC
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 02/03/2026 05:20 UTC
End time : 02/03/2026 05:49 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 2, 05:51 UTC
Identified - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack 50C13.

Here are some supplementary details :

Start time : 02/03/2026 05:20 UTC
Impacted Service(s) : Some servers in the rack 50C13 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 2, 05:37 UTC
Mar 1, 2026
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 01/03/2026 10:39 UTC
End time : 01/03/2026 14:36 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 1, 14:38 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Some servers are already available again.
Ongoing Actions : Our teams are continuing to work to restore the last remaining servers that are still affected.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 1, 14:11 UTC
Identified - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack R717B14.

Here are some supplementary details :

Start time : 01/03/2026 10:39 UTC
Impacted Service(s) : Some servers in the rack R717B14 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 1, 10:48 UTC
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 01/03/2026 07:32 UTC
End time : 01/03/2026 08:24 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 1, 08:25 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack 50D32.

Here are some supplementary details :

Start time : 01/03/2026 07:32 UTC
Impacted Service(s) : Some servers in the specified rack are no longer able to access the vRack and public network.
Customers Impact : Some customers are temporarily unable to access their servers via vRack and public network located on the specified racks.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Mar 1, 07:46 UTC