Resolved -
Start time : 17/03/2024 19:41 UTC
End time : 17/03/2024 09:06 UTC
Service impact : vRack network was temporarily unavailable on servers in rack 18A04.
Root cause : Network equipment issue
Our technical teams resolved the issue. All impacted services are now operational.
Mar 18, 09:11 UTC
Update -
We would like to update you on the current incident.
Our teams are working tirelessly to resolve this incident once and for all.
Mar 18, 04:04 UTC
Update -
The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.
Mar 18, 00:14 UTC
Update -
We are continuing to work on a fix for this issue.
Mar 17, 22:08 UTC
Identified -
Start time : 17/03/2024 19:41 UTC
Service impact : vRack network are temporarily unavailable on servers in rack 18A04.
Root cause : Network equipment issue
Our technical teams are working on the issue.
Update will be posted as significant progress is made.
Mar 17, 20:56 UTC
Investigating -
Start time : 17/03/2024 19:41 UTC
Service impact : vRack network are temporarily unavailable on servers in rack 18A04.
Root cause : Network equipment issue
Our technical teams are working on the issue.
Update will be posted as significant progress is made.
Mar 17, 20:55 UTC