OVHcloud Bare Metal Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
Identified - The cause if the incident is already identified.
Our technical teams are currently working to fix the issue.

Mar 17, 2024 - 07:59 UTC
Investigating - Start time : 10/03/2024 00:00 UTC
Service impact : You may experience latency or packet loss in the public network for the game servers offer.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
Update will be posted as significant progress is made.

Mar 16, 2024 - 17:36 UTC
Identified - Start time : 14/03/2024 12:30 UTC
Service impact : The following Vrack are no longer responding - vrack3028 - vrack3070 - vrack3009
Root cause : Network equipment issue.
Ongoing actions : Our team is currently fixing the issue.

Mar 14, 2024 - 15:57 UTC
Investigating - Start time : 14/03/2024 12:30 UTC
Service impact : The following Vrack are no longer responding - vrack3028 - vrack3070 - vrack3009
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
Update will be posted as significant progress is made.

Mar 14, 2024 - 13:12 UTC

About This Site

Welcome to the Bare Metal Cloud status page for real-time information on system performance and availability.

Dedicated Servers || Additional services Degraded Performance
BHS Degraded Performance
ERI Degraded Performance
GRA Degraded Performance
LIM Degraded Performance
YNM Degraded Performance
RBX Degraded Performance
SBG Degraded Performance
SGP Degraded Performance
SYD Degraded Performance
WAW Degraded Performance
YYZ Degraded Performance
Dedicated Servers || Delivery Operational
Zone Europe Operational
Zone APAC Operational
Zone Canada Operational
Dedicated Servers || Global Infrastructure Operational
BHS Operational
ERI Operational
GRA Operational
LIM Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
WAW Operational
YNM Operational
YYZ Operational
Dedicated Servers || Operating System Operational
Zone Europe Operational
Zone APAC Operational
Zone Canada Operational
Dedicated Servers || Network Partial Outage
BHS Operational
CCH01 Operational
ERI Operational
GRA Operational
IEB01 Operational
LIM Degraded Performance
MR901 Operational
RBX Partial Outage
SBG Operational
SGP Operational
SYD Operational
WAW Operational
YNM Operational
YYZ Operational
DNS || DNS Secondary Operational
ns-kimsufi Operational
sdns1 Operational
sdns2 Operational
sdns1-ca Operational
sdns2-ca Operational
Licensing || All Services Operational
Zone Europe Operational
Zone APAC Operational
Zone Canada Operational
Managed Services || Cloud Databases GRA Operational
sql007 Operational
Managed Services || Enterprise Cloud Databases Operational
RBX Operational
GRA Operational
BHS Operational
Managed Services || Load Balancer Operational
GRA Operational
BHS Operational
RBX Operational
SBG Operational
YYZ Operational
Managed Services || Logs Data Platform Operational
GRA Operational
BHS Operational
Managed Services || Managed Baremetal Operational
Compute Operational
Network Operational
Storage Operational
Management Operational
Delivery Operational
Storage and Backups || Backup Storage Operational
RBX Operational
BHS Operational
Storage and Backups || Block Storage Operational
BHS Operational
SBG6 Operational
UK1 Operational
DE1 Operational
Storage and Backups || Cloud Disk Array Operational
GRA Operational
SBG Operational
BHS Operational
Storage and Backups || Enterprise File Storage Operational
BHS Operational
LIM Operational
RBX Operational
SBG Operational
Storage and Backups || NAS HA Operational
RBX Operational
SBG Operational
BHS Operational
LIM Operational
Virtual Private Servers || Additional services Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
US-EAST-VA Operational
US-WEST-OR Operational
Virtual Private Servers || Delivery Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
US-EAST-VA Operational
US-WEST-OR Operational
Virtual Private Servers || Global Infrastructure Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
US-EAST-VA Operational
US-WEST-OR Operational
Virtual Private Servers || Network Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
US-EAST-VA Operational
US-WEST-OR Operational
Virtual Private Servers || Operating System Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
US-EAST-VA Operational
US-WEST-OR Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer.

Start time : 19/03/2024 19:00 UTC
End time : 19/03/2024 23:00 UTC
Service impact : During maintenance, you may experience losses on the public network.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipment

Thank you for your understanding.

Posted on Mar 06, 2024 - 00:40 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Network offer.

Start time : 20/03/2024 04:00 UTC
End time : 20/03/2024 08:00 UTC
Service impact : Network automation will be paused for about 2 hours during the maintenance.
Service improvement : Following our continuous improvement policy, we are rolling out an upgrade for the management of the background infrastructure.

Posted on Feb 23, 2024 - 04:01 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Network Infrastructure.

Start time : 27/03/2024 03:00 UTC
End time : 27/03/2024 08:00 UTC
Service impact : Network automation will be paused for about 30 min during the maintenance
Service improvement : Following our continuous improvement policy, we are rolling out an upgrade for the management of the background infrastructure.

Posted on Feb 23, 2024 - 03:55 UTC
As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer.

Start time : 02/04/2024 19:00 UTC
End time : 02/04/2024 23:00 UTC
Service impact : During maintenance, you may experience losses on the public network.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipment

Thank you for your understanding.

Posted on Mar 06, 2024 - 00:32 UTC
Start time :16/04/2024 08:30 UTC
End time : 16/04/2024 08:45 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy about IPXE (open-source implementation of the Preboot eXecution Environment), the following API calls will be definitely removed: POST /me/ipxeScript PUT /me/ipxeScript/{name} Customers can still use that feature by using the "bootScript" key within the PUT /dedicated/server/{serviceName} API call: see documentation for more details.

Posted on Mar 05, 2024 - 23:28 UTC
Update - New start time : 23/04/2024 08:30 UTC
New end time : 23/04/2024 08:45 UTC
Service impact : Some API calls definitely removed.

Mar 06, 2024 - 15:16 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 06, 2024 - 10:57 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer.

Start time : 19/03/2024 09:30 UTC
End time : 19/03/2024 09:45 UTC
Service impact : Some API calls definitely removed.
Service improvement : As part of our continuous improvement policy of our servers, this maintenance will enables customers to deploy cloudready images directly on their dedicated server.

The following API calls will be definitely removed:

GET /dedicated/server/{serviceName}/bringYourOwnImage

POST /dedicated/server/{serviceName}/bringYourOwnImage

DELETE /dedicated/server/{serviceName}/bringYourOwnImage

Customers can still use the Bring Your Own Image (BYOI) feature from the API call POST /dedicated/server/{serviceName}/install/start. More details can be found in the documentation page.
This change was required in order to add the new Bring Your Own Linux (BYOLinux) feature.
Bring Your Own Image (BYOI) / Bring Your Own Linux (BYOLinux), a comparison sheet - OVHcloud.

Feb 14, 2024 - 00:54 UTC
As part of our continuous improvement plan, maintenance is scheduled on our "Dedicated Servers" offer.

Start time : 21/05/2024 19:00 UTC
End time : 21/05/2024 23:00 UTC
Service impact : During maintenance, you may experience losses on the public network.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipment

Thank you for your understanding.

Posted on Mar 06, 2024 - 00:49 UTC
Past Incidents
Mar 19, 2024
Resolved - Start time : 19/03/2024 03:18 UTC
End time : 19/03/2024 06:29 UTC
Root cause : Network device issue.
Our technical teams resolved the issue. All impacted services are now operational.

Mar 19, 06:31 UTC
Update - We are continuing to work on a fix for this issue.
Mar 19, 06:07 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 19, 04:02 UTC
Investigating - Start time : 19/03/2024 03:18 UTC
Service impact : Vrack is unreachable in this rack
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
Update will be posted as significant progress is made.

Mar 19, 03:51 UTC
Mar 18, 2024
Resolved - Start time : 18/03/2024 08:33 UTC
End time : 18/03/2024 21:22UTC
Service impact : The situation is back to normal, the service is running nominally.

Mar 18, 21:32 UTC
Update - All servers in GRA3 are reachable.
Our technical teams are still working to restore the service as soon as possible.
Update will be posted as significant progress is made.

Mar 18, 20:34 UTC
Update - All servers in GRA1 are reachable.
Our technical teams are still working to restore the service as soon as possible.
Update will be posted as significant progress is made.

Mar 18, 19:49 UTC
Update - Some servers in GRA1- GRA2 and GRA3 are reachable.
Our technical teams are still working to restore the service as soon as possible.
Update will be posted as significant progress is made.

Mar 18, 18:03 UTC
Update - Service impact : Multiple servers in GRA1- GRA2 and GRA3 are temporarily unreachable.
Our technical teams are still working to restore the service as soon as possible.
Update will be posted as significant progress is made.

Mar 18, 13:49 UTC
Update - Our technical teams are still working to restore the service as soon as possible.
Update will be posted as significant progress is made.

Mar 18, 10:57 UTC
Identified - Start time : 18/03/2024 08:33 UTC
Service impact : Multiple servers in GRA1 and GRA3 are temporarily unreachable
Root cause : Maintenance link
Ongoing actions : Our technical teams are currently working to solve the problem

Mar 18, 09:51 UTC
Resolved - Start time : 18/03/2024 14:29 UTC
End time : 18/03/2024 14:33 UTC
Service impact : vRack network was temporarily unavailable on servers in rack G243A16.
Root cause : Network equipment issue
Our technical teams resolved the issue. All impacted services are now operational.

Mar 18, 14:48 UTC
Resolved - Start time : 17/03/2024 19:41 UTC
End time : 17/03/2024 09:06 UTC
Service impact : vRack network was temporarily unavailable on servers in rack 18A04.
Root cause : Network equipment issue
Our technical teams resolved the issue. All impacted services are now operational.

Mar 18, 09:11 UTC
Update - We would like to update you on the current incident.

Our teams are working tirelessly to resolve this incident once and for all.

Mar 18, 04:04 UTC
Update - The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.
Mar 18, 00:14 UTC
Update - We are continuing to work on a fix for this issue.
Mar 17, 22:08 UTC
Identified - Start time : 17/03/2024 19:41 UTC
Service impact : vRack network are temporarily unavailable on servers in rack 18A04.
Root cause : Network equipment issue
Our technical teams are working on the issue.
Update will be posted as significant progress is made.

Mar 17, 20:56 UTC
Investigating - Start time : 17/03/2024 19:41 UTC
Service impact : vRack network are temporarily unavailable on servers in rack 18A04.
Root cause : Network equipment issue
Our technical teams are working on the issue.
Update will be posted as significant progress is made.

Mar 17, 20:55 UTC
Resolved - Start time : 18/03/2024 08:33 UTC
End time : 18/03/2024 08:36 UTC
Service impact : Multiple servers in GRA3 were temporarily unreachable
Root cause : Maintenance link
Our technical teams resolved the issue. All impacted services are now operational.

Mar 18, 09:04 UTC
Completed - The current maintenance has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Mar 18, 08:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer.

This may temporarily affect Availability

Start time : 18/03/2024 08:00 UTC
End time : 18/03/2024 13:00 UTC
Service impact : Each server in racks S320B01 and S320B03 will be unreachable for 30 minutes during the maintenance
Service improvement : Our technical teams will move servers from racks S320B01 and S320B03 to rack S321B08.

Thank you for your understanding.

Mar 12, 22:27 UTC
Mar 17, 2024

Unresolved incident: [LIM][Network] - Game servers offer.

Mar 16, 2024
Resolved - Start time : 16/03/2024 05:15 UTC
End time : 16/03/2024 08:08 UTC
Service impact : The situation is back to normal, the service is running nominally.
Root cause : A hardware needed to be changed.

Mar 16, 08:14 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 16, 08:04 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 16, 06:33 UTC
Investigating - Start time : 16/03/2024 05:15 UTC
Service impact : All servers in the rack 46L19 are no longer responding.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
Update will be posted as significant progress is made.

Mar 16, 06:04 UTC
Mar 15, 2024
Completed - The scheduled maintenance has been completed.
Mar 15, 04:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 01:00 UTC
Scheduled - Start time : 15/03/2024 01:00 UTC
End time : 15/03/2024 05:00 UTC
Service impact : vRack network might be unavailable for 10 minutes for servers in racks 18A01, 18A03, 18A04, 18A06, 18A08, 18A09, 10B09, 18A12, 18A15 and 18A16.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment

Feb 29, 20:37 UTC
Mar 14, 2024
Resolved - Start time : 14/03/2024 15:50 UTC
End time : 14/03/2024 21:15 UTC
Root cause : Electrical disjunction
Our technical teams resolved the issue. All impacted services are now operational.

Mar 14, 21:17 UTC
Identified - Start time : 14/03/2024 15:50 UTC
Service impact : A significant number of servers in the rack R807L01 are no longer responding.
Root cause : Electrical disjunction
Ongoing actions : Our technical teams are working on a fix. Update will be posted as significant progress is made.

Mar 14, 16:52 UTC
Investigating - Start time : 14/03/2024 15:50 UTC
Service impact : A significant number of servers in the rack R807L01 are no longer responding.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
Update will be posted as significant progress is made.

Mar 14, 16:03 UTC
Resolved - Start time : 14/03/2024 08:01 UTC
End time : 14/03/2024 10:30 UTC
Our technical teams resolved the issue. All impacted services are now operational.

Mar 14, 10:35 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 14, 09:02 UTC
Investigating - Start time : 14/03/2024 08:01 UTC
Service impact : All servers in the racks 52A02/52A03 are no longer responding.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
Update will be posted as significant progress is made.

Mar 14, 08:59 UTC
Completed - The maintenance wont be completed in scheduled time.
It has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Mar 14, 10:14 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 24/03/2024 23:00 UTC
End time : 28/03/2024 06:00 UTC
Service impact : Servers will be off for a period of up to 7 hours
Service improvement : As part of our continuous improvement policy of our infrastructure, we will have to move servers from RBX1 to RBX2.

Thank you for your understanding.

Mar 8, 00:41 UTC
Completed - The scheduled maintenance has been completed.
Mar 14, 09:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 04:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Network offer.

Start time : 14/03/2024 04:00 UTC
End time : 14/03/2024 08:00 UTC
Service impact : Network automation will be paused for about 30 min during the maintenance.
Service improvement : Following our continuous improvement policy, we are rolling out an upgrade for the management of the background infrastructure.

Thank you for your understanding.

Mar 13, 15:21 UTC
Mar 13, 2024
Completed - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.
Mar 13, 05:35 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Network offer.

Start time : 13/03/2024 06:00 UTC
End time : 13/03/2024 07:00 UTC
Service impact : Network automation will be paused for about 30 min during the maintenance.
Service improvement : Following our continuous improvement policy, we are rolling out an upgrade for the management of the background infrastructure.

Feb 23, 04:06 UTC
Mar 12, 2024
Resolved - Start time : 12/04/2024 16:50 UTC
End time : 12/04/2024 20:14 UTC
Root cause : Hardware issue.
Our technical teams resolved the issue. All impacted services are now operational.

Mar 12, 20:20 UTC
Update - Affected equipment is being replaced by our technical teams.
Mar 12, 18:18 UTC
Identified - Start time : 12/04/2024 16:50 UTC
Service impact : The vrack in this rack GRA0328A02A is currently unreachable.
Root cause : Hardware issue.
Ongoing actions : Our technical teams are working on a fix.

Mar 12, 17:37 UTC
Resolved - Start time : 12/03/2024 18:09 UTC
End time : 12/03/2024 18:24 UTC
Root cause : The hardware equipment issue.
Our technical teams resolved the issue. All impacted services are now operational.

Mar 12, 17:52 UTC
Resolved - Start time : 12/03/2024 08:13 UTC
End time : 12/03/2024 09:43 UTC
Root cause : Electrical disjunction
Our technical teams resolved the issue. All impacted services are now operational.

Mar 12, 09:50 UTC
Update - Servers in the racks R806L11 and R806L12 are now up, our team still working to fix the servers in the rack R806L10.
Mar 12, 09:07 UTC
Investigating - Start time : 12/03/2024 08:13 UTC
Service impact : A significant number of servers in the rack R806L10, R806L11 and R806L12 are no longer responding.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
Update will be posted as significant progress is made.

Mar 12, 08:19 UTC
Mar 11, 2024
Resolved - Start time : 11/03/2024 18:32 UTC
End time : 11/03/2024 19:40 UTC
This incident has been resolved.

Mar 11, 19:40 UTC
Identified - Start time : 11/03/2024 18:32 UTC
Service impact : Non impact, the service is redundant
Root cause : Manual restart because of read-only system
Ongoing actions : A reboot the affected equipment is in progress.

Mar 11, 18:38 UTC
Resolved - Start time : 11/03/2024 05:13 UTC
End time : 11/03/2024 08:40 UTC
Root cause : Issue with electrical equipment
Our technical teams resolved the issue. All impacted services are now operational.

Mar 11, 08:58 UTC
Identified - Start time : 11/03/2024 05:13 UTC
Service impact : Vrack network unreachable.
Root cause : Issue with electrical equipment.
Ongoing actions : Our teams are working to fix the issue.
Update will be posted as significant progress is made.

Mar 11, 06:17 UTC
Investigating - Start time : 11/03/2024 05:13 UTC
Service impact : Vrack network unreachable.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
Update will be posted as significant progress is made.

Mar 11, 05:23 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 03:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 03:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 11/03/2024 03:00 UTC
End time : 11/03/2024 04:00 UTC
Service impact : Public network will be unreachable during this maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipment.

Mar 5, 18:50 UTC
Mar 10, 2024
Resolved - Start time : 10/03/2024 21:59 UTC
End time : 10/03/2024 22:15 UTC
Service impact : All servers in the rack R808R24 are no longer responding.
Root cause : Electrical issue
Our technical teams resolved the issue. All impacted services are now operational.

Mar 10, 22:28 UTC
Resolved - Start time : 10/03/2024 21:36 UTC
End time : 10/03/2024 21:37 UTC
Service impact : You may have experienced network disturbances.
Root cause : Hardware issue
Our technical teams resolved the issue. All impacted services are now operational.

Mar 10, 22:24 UTC
Resolved - Start time : 10/03/2024 12:00 UTC
End time : 10/03/2024 20:45 UTC
Service impact : Customers weren't receiving an e-mail containing their credentials after trying to re-install the operating system of their server.
Related Incident : Incident link
Our technical teams resolved the issue. All impacted services are now operational.

Mar 10, 21:05 UTC
Investigating - Start time : 10/03/2024 12:00 UTC
Service impact : Customers aren't receiving an e-mail containing their credentials after trying to re-install the operating system of their server.
Related Incident : Incident link
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.

Mar 10, 15:24 UTC
Resolved - Start time : 10/03/2024 19:55 UTC
End time : 10/03/2024 20:24 UTC
Service impact : Servers in rack 23C01 were temporarily unavailable
Root cause : A network equipment caused the incident
Our technical teams resolved the issue. All impacted services are now operational.

Mar 10, 20:30 UTC
Resolved - Start time : 09/03/2024 17:54 UTC
End time : 10/03/2024 01:08 UTC
Service impact : All servers in racks 46E17, 46E18 and 46E19 are temporarily unavailable
Root cause : Electrical issue
Our technical teams resolved the issue. All impacted services are now operational.

Mar 10, 01:11 UTC
Update - Our technical teams are currently working on rack 46E17.
Update will be posted as significant progress is made.

Mar 9, 23:36 UTC
Update - Service impact : Servers in rack 46E18 are all reachable.
Our technical teams are currently working on rack 46E17.

Mar 9, 20:49 UTC
Identified - Service impact : Servers in rack 46E19 are all reachable.
Some servers in racks 46E17 and 46E18 are still unreachable.
Root cause : Electrical issue
Ongoing actions : Our teams are still working to solve the issue.

Mar 9, 20:45 UTC
Investigating - Start time : 09/03/2024 17:54 UTC
Service impact : All servers in racks 46E17, 46E18 and 46E19 are temporarily unavailable
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be posted as significant progress is made.

Mar 9, 18:13 UTC
Mar 9, 2024
Resolved - Start time : 09/03/2024 22:10 UTC
End time : 09/03/2024 22:38 UTC
Root cause : Electrical issue
Our technical teams resolved the issue. All impacted services are now operational.

Mar 9, 22:40 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 9, 22:32 UTC
Investigating - Start time : 09/03/2024 22:10 UTC
Service impact : Some servers in the rack R822R11 are no longer responding.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
Update will be posted as significant progress is made.

Mar 9, 22:12 UTC
Mar 8, 2024
Resolved - Start time : 08/03/2024 00:06 UTC
End time : 08/03/2024 00:07 UTC
Root cause : Some servers were unreachable.
Our technical teams resolved the issue. All impacted services are now operational.

Mar 8, 00:17 UTC
Mar 7, 2024
Resolved - Start time : 07/03/2024 16:57 UTC
End time : 07/03/2024 17:57 UTC
Service impact : Some servers in the rack R822R13 were no longer responding.
Root cause : electrical issue.
Our technical teams resolved the issue. All impacted services are now operational.

Mar 7, 18:02 UTC
Resolved - Start time : 07/03/2024 13:02 UTC
End time : 07/03/2024 16:00 UTC
Root cause : Maintenance link
Our technical teams resolved the issue. All impacted services are now operational.

Mar 7, 16:16 UTC
Identified - Start time : 07/03/2024 13:02 UTC
Service impact : Some servers are temporarily unavailable in racks: T05E27, T05D33, T05B36, T05D32, T05E33, T05F36, B702A02, T05E24, T05E23, T05G23, T05E39, B702A09, T05C12, T05D12, T05G24, T04B32, T04C35, T04A12, T04B14, T04A29, T04B14, T04C23, T04B32, T04C23, T04A29, T04A10, T04C34, T04A30, T04B32, T04C34, T04A06
Root cause : Maintenance link
Ongoing actions : Our technical teams are currently working to solve the problem

Mar 7, 13:14 UTC
Completed - The current maintenance has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Mar 7, 08:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 06:05 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Network offer.

Start time : 07/03/2024 04:00 UTC
End time : 07/03/2024 08:00 UTC
Service impact : Network automation will be paused for about 30 min during the maintenance.
Service improvement : Following our continuous improvement policy, we are rolling out an upgrade for the management of the background infrastructure.

Mar 7, 06:01 UTC
Completed - The current maintenance has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.

Mar 7, 05:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 04:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Network offer.

Start time : 07/03/2024 04:00 UTC
End time : 07/03/2024 08:00 UTC
Service impact : Network automation will be paused for about 30 min during the maintenance.
Service improvement : Following our continuous improvement policy, we are rolling out an upgrade for the management of the background infrastructure.

Feb 23, 04:28 UTC
Mar 6, 2024
Resolved - Start time : 06/03/2024 23:01 UTC
End time : 06/03/2024 23:42 UTC
Root cause : Electrical disjunction.
Our technical teams resolved the issue. All impacted services are now operational.

Mar 6, 23:44 UTC
Investigating - Start time : 06/03/2024 23:01 UTC
Service impact : Servers are unreachable in the rack LIM0313A02B.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
Update will be posted as significant progress is made.

Mar 6, 23:11 UTC
Resolved - Start time : 06/03/2024 13:58 UTC
End time : 06/03/2024 18:12 UTC
Service impact : The situation is back to normal, the service is running nominally.
Root cause : It was due to a malfunction on a power supply

Mar 6, 18:16 UTC
Update - Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
Mar 6, 18:09 UTC
Update - We are continuing to work on a fix for this issue.
Mar 6, 15:24 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 6, 14:39 UTC
Investigating - Start time : 06/03/2024 13:58 UTC
Service impact : Some servers in the racks B720A03/ B720A02 are no longer responding.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
Update will be posted as significant progress is made.

Mar 6, 14:37 UTC
Completed - The scheduled maintenance has been completed.
Mar 6, 13:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 13:00 UTC
Update - The maintenance has been postponed and has been successfully rescheduled.

Start time : 06/03/2024 13:00 UTC
End time : 06/03/2024 15:00 UTC
Service impact : Some additional latency on one-network operations during operation may be observed.
Service improvement : Following our continuous improvement policy, we need to perform an operation on a network equipment

Feb 6, 16:05 UTC
Scheduled - Start time : 13/02/2024 13:00 UTC
End time : 13/02/2024 15:00 UTC
Service impact : Some additional latency on one-network operations during operation may be observed.
Service improvement : Following our continuous improvement policy, we need to perform an operation on a network equipment

Feb 2, 13:35 UTC
Resolved - Start time : 06/03/2024 10:12 UTC
End time : 06/03/2024 10:54 UTC
Service impact : Servers in the rack R715B13 are no longer responding.
Root cause : due to : https://network.status-ovhcloud.com/incidents/lg9wrppkp8lg
Our technical teams resolved the issue. All impacted services are now operational.

Mar 6, 12:04 UTC
Monitoring - Start time : 06/03/2024 10:12 UTC
Service impact : Servers in the rack R715B13 are no longer responding.
Ongoing actions : Monitoring

Mar 6, 10:54 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 6, 10:47 UTC
Investigating - Start time : 06/03/2024 10:12 UTC
Service impact : Servers in the rack R715B13 are no longer responding.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
Update will be posted as significant progress is made.

Mar 6, 10:30 UTC
Completed - The scheduled maintenance has been completed.
Mar 6, 09:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 08:30 UTC
Update - The maintenance has been postponed and has been successfully rescheduled.

Start time : 06/03/2024 08:30 UTC
End time : 06/03/2024 11:30 UTC
Service impact : Some additional latency on one-network operations during operation may be observed.
Service improvement : Following our continuous improvement policy, we need to perform an operation on a network equipment

Feb 6, 16:03 UTC
Scheduled - Start time : 13/02/2024 08:30 UTC
End time : 13/02/2024 11:30 UTC
Service impact : Some additional latency on one-network operations during operation may be observed.
Service improvement : Following our continuous improvement policy, we need to perform an operation on a network equipment

Feb 1, 22:28 UTC
Completed - The scheduled maintenance has been completed.
Mar 6, 07:01 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 6, 07:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 06:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Network offer.

Start time : 06/03/2024 06:00 UTC
End time : 06/03/2024 07:00 UTC
Service impact : Network automation will be paused for about 30 min during the maintenance.
Service improvement : Following our continuous improvement policy, we are rolling out an upgrade for the management of the background infrastructure.

Feb 14, 04:57 UTC
Completed - The scheduled maintenance has been completed.
Mar 6, 03:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 03:00 UTC
Scheduled - Start time : 06/03/2024 03:00 UTC
End time : 06/03/2024 04:00 UTC
Service impact : vRack network will be unavailable during the maintenance
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Feb 23, 03:00 UTC
Mar 5, 2024
Resolved - Start time : 05/03/2024 08:31 UTC
End time : 05/03/2024 08:37 UTC
Service impacted : All servers in the rack B713A12 were no available.
Root cause : Incident due to a defective network equipement.
Our technical teams resolved the issue. All impacted services are now operational.

Mar 5, 09:57 UTC
Completed - The scheduled maintenance has been completed.
Mar 5, 09:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 09:00 UTC
Scheduled - Start time :05/03/2024 09:00 UTC
End time : 05/03/2024 09:45 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy about IPXE (open-source implementation of the Preboot eXecution Environment), the following API calls will be definitely removed:
POST /me/ipxeScript
PUT /me/ipxeScript/{name}
Customers can still use that feature by using the "bootScript" key within the PUT /dedicated/server/{serviceName} API call: see documentation for more details.

Feb 6, 23:27 UTC