OVH.com logo
OVHcloud Bare Metal Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[LIM][Virtual Private Servers] - Some instances incident notification
Identified - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : VPS instances in the LIM region are operational again. However, the performance of these VPS instances may be temporarily degraded
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 06, 2026 - 13:29 UTC
Investigating - We are currently investigating an incident affecting our Virtual Private Servers offering, which is causing temporary availability issue in LIM region.

Please find the details of this incident below :
Start time : 06/06/2026 05:35 UTC
Impacted Service(s) : Some instances in the LIM region are unreachable.
Customers Impact : Some customers are temporarily unable to access instances located on the specified region.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 06, 2026 - 10:14 UTC
[DE1][Storage and Backups] - Block Storage incident notification
Identified - We are currently experiencing an incident affecting our Block Storage offering in the DE1 Region.
The root cause has been identified.

Please find the details of this incident below :
Start time : 06/06/2026 09:28 UTC
Impacted Service(s) : Some Block Storage servers are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their data and may experience degraded performance.
Root Cause : This incident is caused by a hardware issue.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 06, 2026 - 10:06 UTC
Investigating - We are currently experiencing an incident affecting our Block Storage offering.

Please find the details of this incident below :
Start time : 06/06/2026 09:28 UTC
Impacted Service(s) : Some Block Storage servers are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their data and may experience degraded performance.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. 

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 06, 2026 - 09:52 UTC

About This Site

Welcome to the Bare Metal Cloud status page for real-time information on system performance and availability.

Dedicated Servers || Additional services Operational
BHS Operational
ERI Operational
GRA Operational
LIM Operational
YNM Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
WAW Operational
YYZ Operational
Dedicated Servers || Delivery Operational
Zone Europe Operational
Zone APAC Operational
Zone Canada Operational
Dedicated Servers || Global Infrastructure Operational
BHS Operational
ERI Operational
GRA Operational
LIM Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
WAW Operational
YNM Operational
YYZ Operational
CCH Operational
MR9 Operational
Dedicated Servers || Operating System Operational
Zone Europe Operational
Zone APAC Operational
Zone Canada Operational
Dedicated Servers || Network Operational
BHS Operational
CCH Operational
ERI Operational
GRA Operational
IEB Operational
LIM Operational
MR9 Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
WAW Operational
YNM Operational
YYZ Operational
US-EAST-VA Operational
US-WEST-OR Operational
US-WEST-LZ-SEA Operational
DNS || DNS Secondary Operational
ns-kimsufi Operational
sdns1 Operational
sdns2 Operational
sdns1-ca Operational
sdns2-ca Operational
Identity, Security & Operations || Key Management Service Operational
EU-WEST-GRA Operational
EU-WEST-LIM Operational
EU-SOUTH-MIL Operational
EU-WEST-PAR Operational
EU-WEST-RBX Operational
EU-WEST-SBG Operational
AP-SOUTH-MUM Operational
AP-SOUTHEAST-SGP Operational
AP-SOUTHEAST-SYD Operational
CA-EAST-BHS Operational
CA-EAST-TOR Operational
EU-WEST-ERI Operational
EU-CENTRAL-WAW Operational
Identity, Security & Operations || Logs Data Platform Operational
GRA Operational
BHS Operational
Licensing || All Services Operational
Zone Europe Operational
Zone APAC Operational
Zone Canada Operational
Managed Services || Cloud Databases GRA Operational
sql007 Operational
Managed Services || Enterprise Cloud Databases Operational
RBX Operational
GRA Operational
BHS Operational
Managed Services || Load Balancer Operational
GRA Operational
BHS Operational
RBX Operational
SBG Operational
YYZ Operational
SYD Operational
Managed Services || Managed Baremetal Operational
Compute Operational
Network Operational
Storage Operational
Management Operational
Delivery Operational
Storage and Backups || Backup Storage Operational
RBX Operational
BHS Operational
Storage and Backups || Block Storage Partial Outage
BHS Operational
SBG6 Operational
UK1 Operational
DE1 Partial Outage
GRA Operational
Storage and Backups || Cloud Disk Array Operational
GRA Operational
SBG Operational
BHS Operational
Storage and Backups || Enterprise File Storage Operational
BHS Operational
GRA Operational
LIM Operational
RBX Operational
SBG Operational
Storage and Backups || NAS HA Operational
RBX Operational
SBG Operational
BHS Operational
LIM Operational
Virtual Private Servers || Additional services Operational
EU-WEST-ERI Operational
EU-WEST-GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
UK2 Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
US-EAST-VA Operational
US-WEST-LZ-PAO Operational
US-WEST-OR Operational
YNM Operational
MIL Operational
EU-WEST-LZ-MRS Operational
Virtual Private Servers || Delivery Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
UK2 Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
US-WEST-LZ-PAO Operational
US-WEST-OR Operational
US-EAST-VA Operational
YNM Operational
MIL Operational
EU-WEST-LZ-MRS Operational
Virtual Private Servers || Global Infrastructure Degraded Performance
AP-SOUTH-MUM Operational
BHS Operational
ERI Operational
EU-SOUTH-MIL Operational
GRA Operational
SBG Operational
LIM Degraded Performance
WAW Operational
SGP Operational
SYD Operational
US-EAST-VA Operational
US-WEST-OR Operational
UK2 Operational
YNM Operational
EU-WEST-LZ-BRU Operational
EU-WEST-LZ-MAD Operational
EU-WEST-LZ-MRS Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
US-WEST-LZ-PAO Operational
US-WEST-LZ-SEA Operational
Virtual Private Servers || Network Operational
BHS Operational
ERI Operational
GRA Operational
LIM Operational
SBG Operational
SGP Operational
SYD Operational
UK2 Operational
WAW Operational
MIL Operational
YNM Operational
EU-WEST-LZ-MRS Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
US-EAST-VA Operational
US-WEST-LZ-PAO Operational
US-WEST-OR Operational
Virtual Private Servers || Operating System Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
EU-WEST-LZ-MRS Operational
SGP Operational
SYD Operational
UK2 Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
US-EAST-VA Operational
US-WEST-LZ-PAO Operational
US-WEST-OR Operational
YNM Operational
MIL Operational
MIL Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[WAW1][Dedicated Servers] - Rack W13A12 maintenance notification Jun 8, 2026 00:00-01:30 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 08/06/2026 00:00 UTC
End time : 08/06/2026 01:30 UTC
Service impact : Customers could experience a temporary reboot or shutdown in the worst case of their servers.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Posted on May 21, 2026 - 22:25 UTC

[WAW1][Dedicated Servers] - Rack W13A11 maintenance notification Jun 8, 2026 08:00-09:30 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 08/06/2026 08:00 UTC
End time : 08/06/2026 09:30 UTC
Service impact : Customers could experience a temporary reboot or shutdown in the worst case of their servers.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Posted on May 21, 2026 - 22:23 UTC

[EU/CA][Virtual Private Servers] - Instances operating system maintenance notification Jun 10, 2026 14:00-16:00 UTC

Update - As part of our continuous improvement plan, a maintenance is scheduled on our Virtual Private Servers offer for the EU and CA regions.

Start time : 10/06/2026 14:00 UTC
End time : 10/06/2026 16:00 UTC
Service impact : The operating systems Ubuntu 25.04 and Fedora 42 are end-of-life.
Customers who have already installed one of these operating systems may continue to use it, but will no longer be able to reinstall it.
Service improvement : As part of our continuous improvement policy, starting from June 1st, customers will no longer be able to install end-of-life operating systems.
We encourage customers using these operating systems to migrate to supported versions such as Ubuntu 26.04 or Fedora 44, or a later version.

You can find the information at the following links:
https://github.com/ovh/public-cloud-roadmap/issues/1144
https://github.com/ovh/public-cloud-roadmap/issues/1158

Thank you for your understanding.
Jun 05, 2026 - 12:44 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our Virtual Private Servers offer for the EU and CA regions.

Start time : 10/06/2026 14:00 UTC
End time : 10/06/2026 16:00 UTC
Service impact : The operating systems Ubuntu 25.04 and Fedora 42 are end-of-life.
Customers who have already installed one of these operating systems may continue to use it, but will no longer be able to reinstall it.
Service improvement : As part of our continuous improvement policy, starting from June 1st, customers will no longer be able to install end-of-life operating systems.
We encourage customers using these operating systems to migrate to supported versions such as Ubuntu 26.04 or Fedora 44, or a later version.

You can find the information at the following links:
https://github.com/ovh/public-cloud-roadmap/issues/1144
https://github.com/ovh/public-cloud-roadmap/issues/1158

Thank you for your understanding.
May 28, 2026 - 12:07 UTC

[LIM1][Dedicated Servers] - Rack L104B05 maintenance notification Jun 22, 2026 20:00 - Jun 23, 2026 04:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on servers located in the rack L104B05.

Start time : 22/06/2026 20:00 UTC
End time : 23/06/2026 04:00 UTC
Service impact : Servers in the specified rack will be temporarily unavailable for up to 8 hours during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be moving servers in the specified rack from L104B05 to L104B01 L104B02 L104B03 L104B04.

Thank you for your understanding.
Posted on Jun 04, 2026 - 13:07 UTC

[LIM1][Dedicated Servers] - Rack L104B06 maintenance notification Jun 23, 2026 20:00 - Jun 24, 2026 04:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on servers located in the rack L104B06.

Start time : 23/06/2026 20:00 UTC
End time : 24/06/2026 04:00 UTC
Service impact : Servers in the specified rack will be temporarily unavailable for up to 8 hours during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be moving servers in the specified rack from L104B06 to L104A01 L104A02 L104A03.

Thank you for your understanding.
Posted on Jun 04, 2026 - 13:21 UTC

[LIM1][Dedicated Servers] - Racks L104A04/05/07/08/10 maintenance notification Jun 24, 2026 20:00 - Jun 25, 2026 04:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on servers located in the racks L104A04/05/07/08/10.

Start time : 24/06/2026 20:00 UTC
End time : 25/06/2026 04:00 UTC
Service impact : Servers in the specified rack will be temporarily unavailable for up to 8 hours during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be moving servers in the specified racks from L104A04/05/07/08/10 to L104B05.

Thank you for your understanding.
Posted on Jun 04, 2026 - 13:26 UTC

[LIM1][Dedicated Servers] - Racks L104A15/18 and L104B03/08/09 maintenance notification Jun 25, 2026 20:00 - Jun 26, 2026 04:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on servers located in the racks L104A15/A18 and L104B03/B08/B09.

Start time : 25/06/2026 20:00 UTC
End time : 26/06/2026 04:00 UTC
Service impact : Servers in the specified rack will be temporarily unavailable for up to 8 hours during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be moving servers in the specified racks from L104A15/A18 and L104B03/B08/B09 to L104B02/B06.

Thank you for your understanding.
Posted on Jun 04, 2026 - 13:28 UTC
Jun 6, 2026
[BHS1][Dedicated Servers] - Rack T01C27 Incident Notification
Resolved - We had an incident on Dedicated Servers offer which has now been resolved.

Here are some supplementary details :

Start time : 06/06/2026 23:53 UTC
End time : 06/06/2026 00:02 UTC
Impacted Service(s) : Servers in the rack T01C27 were no longer able to access the public network.
Customers Impact : Customers were temporarily unable to access their servers via public network located on the specified rack.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Jun 6, 00:17 UTC
Jun 5, 2026
[GRA][Virtual Private Servers] - Some Instances Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Virtual Private Servers offering has been resolved.

Start time : 05/06/2026 20:14 UTC
End time : 05/06/2026 20:55 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 5, 21:00 UTC
Investigating - We are currently investigating an incident affecting our Virtual Private Servers offering, which is causing temporary availability issue in the GRA region.

Here are some supplementary details :

Start time : 05/06/2026 20:14 UTC
Impacted Service(s) : Some Virtual Private Servers instances in the GRA region are unreachable.
Customers Impact : Some customers are temporarily unable to access and use their Virtual Private Servers instances in the specified region.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 5, 20:32 UTC
[WAW1][Dedicated Servers] - Rack WAW0107A02B incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 05/06/2026 13:34 UTC
End time : 05/06/2026 14:13 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 5, 14:28 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack WAW0107A02B.

Here are some supplementary details :

Start time : 05/06/2026 13:34 UTC
Impacted Service(s) : All servers in the rack WAW0107A02B are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 5, 13:51 UTC
[RBX8][Dedicated Servers] - Rack R808R24 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 05/06/2026 09:17 UTC
End time : 05/06/2026 09:25 UTC
Root Cause : This incident was caused by this maintenance : https://network.status-ovhcloud.com/incidents/fz239g97hfy6

We apologize for any inconvenience caused and appreciate your understanding.
Jun 5, 09:35 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack.

Here are some supplementary details :

Start time : 05/06/2026 09:17 UTC
Impacted Service(s) : Public network is temporarily unavailable in the specified rack.
Customers Impact : Customers are temporarily unable to access and use their servers through public network.
Root Cause : This incident is caused by this maintenance : https://network.status-ovhcloud.com/incidents/fz239g97hfy6
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 5, 09:24 UTC
Jun 4, 2026
[GRA1][Cooling System] - Rack G104B07 maintenance notification
Completed - The scheduled maintenance has been completed.
Jun 4, 14:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 10:05 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 04/06/2026 09:28 UTC
End time : 04/06/2026 16:28 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jun 4, 10:01 UTC
[GRA1][Dedicated Servers] - Racks G108A14 - G108A15 - G108A16 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 04/06/2026 09:52 UTC
End time : 04/06/2026 11:24 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 4, 11:27 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the GRA1 region.

Here are some supplementary details :

Start time : 04/06/2026 09:52 UTC
Impacted Service(s) : All servers in the racks G108A14 - G108A15 - G108A16 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 4, 10:06 UTC
[SYD2][Dedicated Servers] - Multiple racks maintenance notification
Completed - The scheduled maintenance has been completed.
Jun 4, 09:11 UTC
Update - Operations on this maintenance will take longer than expected.
Update will be posted when operations are done
Jun 4, 07:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 21:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 03/06/2026 21:00 UTC
End time : 04/06/2026 07:00 UTC
Service impact : Public network and IPMI will be unavailable during maintenance for servers located in the specified racks:  S2-5X-02-06A, S2-5X-02-07A, S2-5X-02-07B, S2-5X-02-08A, S2-5X-02-09A, S2-5X-02-10B, S2-5X-02-11A and S2-5X-02-11B.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
May 13, 20:06 UTC
[LIM1][Dedicated Servers] - Rack L104B05 maintenance notification
Completed - The maintenance it has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Jun 4, 06:20 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on servers located in the rack L104B05.

Start time : 15/06/2026 20:00 UTC
End time : 16/06/2026 04:00 UTC
Service impact : Servers in the specified rack will be temporarily unavailable for up to 8 hours during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be moving servers in the specified rack from L104B05 to L104B01 L104B02 L104B03 L104B04.

Thank you for your understanding.
May 28, 13:10 UTC
[RBX3][Dedicated Servers] - Rack 45B11 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 04/06/2026 03:10 UTC
End time : 04/06/2026 03:51 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 4, 03:55 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer in Rack 45B11.

Here are some supplementary details :

Start time : 04/06/2026 03:10 UTC
Impacted Service(s) : Some servers in the Rack 45B11 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 4, 03:31 UTC
[SGP1][Dedicated Servers] - Rack 051022B maintenance notification
Completed - All services are operational.
Jun 4, 03:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 02:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack 051022B.

Start time : 04/06/2026 02:00 UTC
End time : 04/06/2026 03:00 UTC
Service impact : The vRack network will be temporarily unavailable during the maintenance for servers in the rack 051022B.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Jun 3, 19:48 UTC
Jun 3, 2026
[BHS4][Dedicated Servers] - Rack T04B23 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 03/06/2026 17:49 UTC
End time : 03/06/2026 21:10 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 3, 21:10 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack T04B23.

Here are some supplementary details :

Start time : 03/06/2026 17:49 UTC
Impacted Service(s) : Some servers in the rack T04B23 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 3, 18:57 UTC
[SGP1][Dedicated Servers] - Rack 051022B Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering in the rack 051022B has been resolved.

Start time : 03/06/2026 12:52 UTC
End time : 03/06/2026 18:02 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 3, 18:07 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack 051022B.

Here are some supplementary details :

Start time : 03/06/2026 12:52 UTC
Impacted Service(s) : All servers in the rack 051022B are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the rack 051022B.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 3, 14:41 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack 051022B.

Here are some supplementary details :

Start time : 03/06/2026 12:52 UTC
Impacted Service(s) : All servers in the rack 051022B are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the rack 051022B.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 3, 13:06 UTC
[RBX8][Dedicated Servers] - Rack R832A18 incident notification
Resolved - We had an incident on Dedicated Servers offer which has now been resolved.

Here are some supplementary details :

Start time : 03/06/2026 10:26 UTC
End time : 03/06/2026 11:00 UTC
Impacted Service(s) : Servers in the specified rack were no longer able to access via the IPMI interface.
Customers Impact : Customers were temporarily unable to access their servers via IPMI interface located on the specified rack.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Jun 3, 11:11 UTC
VPS - WAW2 - host1846564
Resolved - This incident has been resolved.
Jun 3, 01:10 UTC
Investigating - Estimated time to recovery : 4 hour(s)

Affected hosts

host1846564

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.


vps-fc079158.vps.ovh.net
vps-8bf95492.vps.ovh.net
vps-46410305.vps.ovh.net
vps-39b78f1f.vps.ovh.net
vps-ea10ea16.vps.ovh.net
vps-9e39b6dc.vps.ovh.net
vps-5dc4a8e5.vps.ovh.net
vps-bbd78739.vps.ovh.net
vps-98d6a6d2.vps.ovh.net
vps-a570f544.vps.ovh.net
vps-bfe3eb3e.vps.ovh.net
vps-d21932ab.vps.ovh.net
vps-0fab1190.vps.ovh.net
vps-c84a4d2d.vps.ovh.net
vps-f33cdc40.vps.ovh.net
vps-30959586.vps.ovh.net
vps-e4c7f165.vps.ovh.net
vps-6f874d63.vps.ovh.net
vps-de6bd909.vps.ovh.net
vps-28ecd6db.vps.ovh.net
vps-90bf8971.vps.ovh.net
vps-623f983c.vps.ovh.net
vps-bc5134a3.vps.ovh.net
vps-6cf97330.vps.ovh.net
vps-0b434c00.vps.ovh.net
vps-9819898a.vps.ovh.net
vps-026586bc.vps.ovh.net
vps-b1bd68ea.vps.ovh.net
vps-3ee10b18.vps.ovh.net
vps-c4b74a9a.vps.ovh.net
vps-ad8e1207.vps.ovh.net
Jun 3, 01:03 UTC
VPS - WAW2 - host1846564
Resolved - This incident has been resolved.
Jun 3, 00:50 UTC
Investigating - Estimated time to recovery : 4 hour(s)

Affected hosts

host1846564

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.


vps-fc079158.vps.ovh.net
vps-8bf95492.vps.ovh.net
vps-46410305.vps.ovh.net
vps-39b78f1f.vps.ovh.net
vps-ea10ea16.vps.ovh.net
vps-9e39b6dc.vps.ovh.net
vps-5dc4a8e5.vps.ovh.net
vps-bbd78739.vps.ovh.net
vps-98d6a6d2.vps.ovh.net
vps-a570f544.vps.ovh.net
vps-bfe3eb3e.vps.ovh.net
vps-d21932ab.vps.ovh.net
vps-0fab1190.vps.ovh.net
vps-c84a4d2d.vps.ovh.net
vps-f33cdc40.vps.ovh.net
vps-30959586.vps.ovh.net
vps-e4c7f165.vps.ovh.net
vps-6f874d63.vps.ovh.net
vps-de6bd909.vps.ovh.net
vps-28ecd6db.vps.ovh.net
vps-90bf8971.vps.ovh.net
vps-623f983c.vps.ovh.net
vps-bc5134a3.vps.ovh.net
vps-6cf97330.vps.ovh.net
vps-0b434c00.vps.ovh.net
vps-9819898a.vps.ovh.net
vps-026586bc.vps.ovh.net
vps-b1bd68ea.vps.ovh.net
vps-3ee10b18.vps.ovh.net
vps-c4b74a9a.vps.ovh.net
vps-ad8e1207.vps.ovh.net
Jun 3, 00:40 UTC
Jun 2, 2026
[LIM1][Dedicated Servers] - Racks L104A15/18 and L104B03/08/09 maintenance notification
Completed - The current maintenance has been canceled and she will be rescheduled later.
Jun 2, 23:36 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on servers located in the racks L104A15/A18 and L104B03/B08/B09.

Start time : 18/06/2026 20:00 UTC
End time : 19/06/2026 04:00 UTC
Service impact : Servers in the specified rack will be temporarily unavailable for up to 8 hours during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be moving servers in the specified racks from L104A15/A18 and L104B03/B08/B09 to L104B02/B06.

Thank you for your understanding.
May 28, 13:17 UTC
[LIM1][Dedicated Servers] - Racks L104A04/05/07/08/10 maintenance notification
Completed - The current maintenance has been canceled and she will be rescheduled later.
Jun 2, 23:35 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on servers located in the racks L104A04/05/07/08/10.

Start time : 17/06/2026 20:00 UTC
End time : 18/06/2026 04:00 UTC
Service impact : Servers in the specified rack will be temporarily unavailable for up to 8 hours during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be moving servers in the specified racks from L104A04/05/07/08/10 to L104B05.

Thank you for your understanding.
May 28, 13:14 UTC
[WAW1][Dedicated Servers] - Room W17 maintenance notification
Completed - The current maintenance has been canceled and she will be rescheduled later.
Jun 2, 23:34 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 17/06/2026 06:00 UTC
End time : 17/06/2026 14:00 UTC
Service impact : Servers in the specified racks listed below may experience temporary IPMI unavailability during the operation, for a period of five minutes per rack.
W17A01, W17A02, W17A03, W17B01, W17B02, W17B03, W17A04, W17A05, W17A06, W17B04, W17B05, W17B06, W17A07, W17A08, W17A09, W17B07, W17B08, W17B09, W17A10, W17A11, W17A12, W17B10, W17B11, W17B12, W17A13, W17A14, W17A15, W17B13, W17B14, W17B15, W17A16, W17A17, W17A18, W17B16, W17B17, W17B18 , W17A19, W17A20, W17A21, W17B19, W17B20 and W17B21.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
May 12, 20:36 UTC
[LIM1][Dedicated Servers] - Rack L104B06 maintenance notification
Completed - The current maintenance has been canceled and she will be rescheduled later.
Jun 2, 23:30 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on servers located in the rack L104B06.

Start time : 16/06/2026 20:00 UTC
End time : 17/06/2026 04:00 UTC
Service impact : Servers in the specified rack will be temporarily unavailable for up to 8 hours during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be moving servers in the specified rack from L104B06 to L104A01 L104A02 L104A03.

Thank you for your understanding.
May 28, 13:12 UTC
[WAW1][Dedicated Servers] - Rack WAW0107B02B Incident Notification
Resolved - We had an incident on Dedicated Servers offer in rack WAW0107B02B which has now been resolved.

Here are some supplementary details :

Start time : 01/06/2026 10:52 UTC
End time : 02/06/2026 11:19 UTC
Impacted Service(s) : Servers in the rack WAW0107B02B were no longer able to access via the IPMI interface.
Customers Impact : Customers were temporarily unable to access their servers via the IPMI interface located in the rack WAW0107B02B.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Jun 2, 12:25 UTC
[LIM1][Dedicated Servers] - Rack L112A03 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering in the rack L112A03 has been resolved.

Start time : 02/06/2026 09:08 UTC
End time : 02/06/2026 09:23 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 2, 09:57 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack L112A03.

Here are some supplementary details :

Start time : 02/06/2026 09:08 UTC
Impacted Service(s) : All servers in the rack L112A03 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 2, 09:21 UTC
[YNM1][Infrastructure] - Rack YNM0102G01C maintenance notification
Completed - The scheduled maintenance has been completed.
Jun 2, 09:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 04:30 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 02/06/2026 04:30 UTC
End time : 02/06/2026 12:30 UTC
Service impact : Customers could still experience a temporary reboot or shutdown in the worst case of their servers.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 2, 03:43 UTC
[LIM1][Dedicated Servers] - Rack L115B05 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering in the rack L115B05 has been resolved.

Start time : 02/06/2026 07:48 UTC
End time : 02/06/2026 08:22 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 2, 08:37 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack L115B05.

Here are some supplementary details :

Start time : 02/06/2026 07:48 UTC
Impacted Service(s) : All servers in the rack L115B05 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 2, 08:21 UTC
[GRA3][Dedicated Servers] - Rack GRA0327B03C Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering in rack GRA0327B03C has been resolved.

Start time : 02/06/2026 07:31 UTC
End time : 02/06/2026 07:49 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 2, 08:27 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack GRA0327B03C.

Here are some supplementary details :

Start time : 02/06/2026 07:31 UTC
Impacted Service(s) : Servers in the rack GRA0327B03C are no longer able to access the public and vRack network.
Customers Impact : Customers are temporarily unable to access their servers via public and vRack network located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 2, 07:49 UTC
Jun 1, 2026
[SGP1][Dedicated Servers] - Rack 051022B incident notification
Resolved - We had an incident on Dedicated Servers offer on rack 051022B which has now been resolved.

Here are some supplementary details :

Start time : 01/06/2026 19:52 UTC
End time : 01/06/2026 20:07 UTC
Impacted Service(s) : Servers in the specified rack were temporarily unable to access the public network.
Customers Impact : Customers were temporarily unable to access their servers via public network located in rack 051022B.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Jun 1, 20:22 UTC
[WAW1][Dedicated Servers] - Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Here are some supplementary details :

List of Racks :
- W15B03
- W15B10
- W15B01
- W15B04
- W15B05

Start time : 01/06/2026 16:49 UTC
End time : 01/06/2026 17:10 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 1, 17:27 UTC
Investigating - We are currently experiencing an event affecting our Dedicated Servers offer in WAW1

Start time : 01/06/2026 16:49 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 1, 17:06 UTC
May 31, 2026
[RBX3][Dedicated Servers] - Racks 41G07 / 41G06 / 41F02 / 41H06 Incident Notification
Resolved - We had an incident on Dedicated Servers offer which has now been resolved.

Here are some supplementary details :

Start time : 31/05/2026 04:20 UTC
End time : 31/05/2026 04:25 UTC
Impacted Service(s) : Servers in the specified racks were no longer able to access the public network.
Customers Impact : Customers were temporarily unable to access their servers via public network located on the specified racks.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
May 31, 04:43 UTC
May 30, 2026
[RBX8][Dedicated Servers] - Rack R831A04 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 30/05/2026 20:18 UTC
End time : 30/05/2026 22:28 UTC
The unstable network equipment has been replaced
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 30, 22:32 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack.

Please find the details of this incident below :

Start time : 30/05/2026 20:18 UTC
Impacted Service(s) : vRack network is temporarily unavailable in the rack R831A04.
Customers Impact : Customers are temporarily unable to access and use their servers through vRack network.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 30, 20:26 UTC
[GRA1][Dedicated Servers] - Rack G108B02 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering on rack G108B02 has been resolved.

Start time : 30/05/2026 12:25 UTC
End time : 30/05/2026 15:58 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 30, 16:02 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack G108B02.

Here are some supplementary details :

Start time : 30/05/2026 12:25 UTC
Impacted Service(s) : Some servers in the rack G108B02 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located in the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 30, 12:45 UTC
[GRA1][Dedicated Servers] - Rack G132B22 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 30/05/2026 08:38 UTC
End time : 30/05/2026 09:06 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 30, 09:15 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack G132B22.

Here are some supplementary details :

Start time : 30/05/2026 08:38 UTC
Impacted Service(s) : All servers in the rack G132B22 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located in the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 30, 08:44 UTC
[GRA1][Network] - Rack G104B15 Network equipment maintenance notification
Update - All services are operational.
May 30, 04:05 UTC
Completed - The scheduled maintenance has been completed.
May 30, 04:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 03:50 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 30/05/2026 03:45 UTC
End time : 30/05/2026 04:45 UTC
Service impact : The public network will be temporarily unavailable during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions a network equipment.

Thank you for your understanding.
May 30, 03:49 UTC
May 29, 2026
[LIM1][Network] - Rack L121B02 Network equipment maintenance notification
Completed - The scheduled maintenance has been completed.
May 29, 21:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 21:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 29/05/2026 21:00 UTC
End time : 29/05/2026 23:00 UTC
Service impact : The public network will be temporarily unavailable during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions a network equipment.

Thank you for your understanding.
May 29, 20:45 UTC
[LIM1][Dedicated Servers] - Rack L121B05 incident notification
Resolved - We had an incident on Dedicated Servers offer which has now been resolved.

Here are some supplementary details :

Start time : 29/05/2026 21:25 UTC
End time : 29/05/2026 21:33 UTC
Impacted Service(s) : Servers in the specified rack were no longer able to access the public network.
Customers Impact : Customers were temporarily unable to access their servers via public network located on the specified rack.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
May 29, 21:37 UTC
[WAW1][Dedicated Servers] - Rack W15A04 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 29/05/2026 20:17 UTC
End time : 29/05/2026 20:24 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 29, 20:51 UTC
Monitoring - Service has been fully restored since 29/05/2026 20:24 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 29/05/2026 20:17 UTC
Impacted Service(s) : Servers in the specified rack were no longer able to access the public network.
Customers Impact : Customers were temporarily unable to access their servers via public network located on the specified rack.

We apologize for any inconvenience caused and appreciate your understanding.
May 29, 20:34 UTC
[RBX8][Dedicated Servers] - Rack R831A05 maintenance notification
Completed - The scheduled maintenance has been completed.
May 29, 17:34 UTC
Update - Please find the details of this maintenance below :
Update : The network equipment is still unstable, so we are proceeding with its replacement.
Customers Impact : The vRack network will be temporarily unavailable during the replacement process.
May 29, 16:38 UTC
Update - The current maintenance will take more time than expected.
May 29, 16:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 15:45 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack R831A05.

Start time : 29/05/2026 15:45 UTC
End time : 29/05/2026 16:00 UTC
Service impact : vRack network will be temporarily unavailable during the maintenance for servers in the specified rack.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on our network equipment.

Thank you for your understanding.
May 29, 15:35 UTC
[RBX4][Dedicated Servers] - Rack 56A14 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 29/05/2026 12:57 UTC
End time : 29/05/2026 15:10 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 29, 15:41 UTC
Identified - We are currently experiencing an incident affecting our Dedicated Servers offering in the rack 56A14.
The root cause has been identified.

Please find the details of this incident below :
Start time : 29/05/2026 12:57 UTC
Impacted Service(s) : Public network is temporarily unavailable in the specified rack.
Customers Impact : Customers are temporarily unable to access and use their servers through public network.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
May 29, 13:39 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack 56A14.

Here are some supplementary details :
Start time : 29/05/2026 12:57 UTC
Impacted Service(s) : All servers in the rack 56A14 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located in the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
May 29, 13:04 UTC
[LIM1][Dedicated Servers] - Rack L121B02 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 29/05/2026 13:40 UTC
End time : 29/05/2026 13:48 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 29, 13:55 UTC
Identified - We are currently experiencing an incident affecting our Dedicated Servers offering in the rack L121B02.
The root cause has been identified.

Please find the details of this incident below :
Start time : 29/05/2026 13:40 UTC
Impacted Service(s) : Public network is temporarily unavailable for servers located in the rack L121B02.
Customers Impact : Customers are temporarily unable to access and use their servers through public network.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
May 29, 13:48 UTC
[GRA6][Virtual Private Servers] - Some instances incident notification
Resolved - We are pleased to inform you that the incident affecting our Virtual Private Servers offering has been resolved.

Start time : 28/05/2026 08:00 UTC
End time : 29/05/2026 13:19 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.
May 29, 13:21 UTC
Update - Please find an update of this incident below:

Ongoing Actions : Our teams are continuing to work on resolving this issue.

We will keep you updated on the progress and final resolution.
We apologize for any inconvenience caused and appreciate your understanding.
May 28, 18:59 UTC
Update - Ongoing Actions : Some instances are impacted by this incident. Our teams are currently performing checks and replacing components where necessary.

We will keep you updated on the progress and final resolution.
We apologize for any inconvenience caused and appreciate your understanding.
May 28, 15:10 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Some Virtual Private Servers instances in the GRA6 regions remain temporarily unavailable.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 28, 12:31 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Virtual Private Servers offer on the specific GRA6 region.

Here are some supplementary details :

Start time : 28/05/2026 08:00 UTC
Impacted Service(s) : Some Virtual Private Servers instances in the GRA6 region are unreachable.
Customers Impact : Some customers are temporarily unable to access and use their Virtual Private Servers instances in GRA6 region.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 28, 10:19 UTC
[GRA6][Virtual Private Servers] - Network maintenance notification
Completed - The scheduled maintenance has been completed.
May 29, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 11:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our network infrastructure in GRA6 region.

Start time : 29/05/2026 11:00 UTC
End time : 29/05/2026 12:00 UTC
Service impact : Some instances in GRA6 region will be temporarily unavailable during the operation.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Network infrastructure in the specified regions.

Thank you for your understanding.
May 29, 10:55 UTC
[RBX7][Dedicated Servers] - Rack R710A24 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering on rack R710A24 has been resolved.

Start time : 29/05/2026 09:34 UTC
End time : 29/05/2026 11:19 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 29, 11:19 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack R710A24.

Here are some supplementary details :

Start time : 29/05/2026 09:34 UTC
Impacted Service(s) : All servers in the rack R710A24 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located in the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 29, 10:04 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack R710A24.

Here are some supplementary details :

Start time : 29/05/2026 09:34 UTC
Impacted Service(s) : All servers in the rack R710A24 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located in the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 29, 09:54 UTC
[RBX3][Dedicated Servers] - Rack 42C09 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering on rack 42C09 has been resolved.

Start time : 29/05/2026 06:09 UTC
End time : 29/05/2026 07:46 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 29, 07:56 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack 42C09.

Here are some supplementary details :

Start time : 29/05/2026 06:09 UTC
Impacted Service(s) : All servers in the rack 42C09 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located in the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 29, 06:23 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack 42C09.

Here are some supplementary details :

Start time : 29/05/2026 06:09 UTC
Impacted Service(s) : All servers in the rack 42C09 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located in the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 29, 06:16 UTC
[GRA3][Infrastructure] - Rack GRA0321A06B maintenance notification
Completed - The scheduled maintenance has been completed.
May 29, 05:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 06:01 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 28/05/2026 06:00 UTC
End time : 29/05/2026 13:30 UTC
Service impact : Customers could still experience a temporary reboot or shutdown in the worst case of their servers.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
May 27, 17:49 UTC
[GRA3][Infrastructure] - Rack GRA0321A07B maintenance notification
Completed - The scheduled maintenance has been completed.
May 29, 05:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 06:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 28/05/2026 06:00 UTC
End time : 29/05/2026 13:30 UTC
Service impact : Customers could still experience a temporary reboot or shutdown in the worst case of their servers.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
May 27, 17:52 UTC
May 28, 2026
[RBX][Storage and Backups] - Backup Storage incident notification
Resolved - We are pleased to inform you that the incident affecting our Storage and Backups offering has been resolved.

Start time : 28/05/2026 13:56 UTC
End time : 28/05/2026 20:42 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 28, 21:04 UTC
Identified - Please find the details of this incident below :
Update : The network equipment is still unstable, so we are proceeding with its replacement.
Customers Impact : The public network will be temporarily unavailable during the replacement process.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
May 28, 18:55 UTC
Monitoring - Service has been fully restored since 28/05/2026 16:03 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :
Start time : 28/05/2026 14:22 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 28, 16:35 UTC
Identified - We are currently experiencing an incident affecting our Backup Storage offering.
The root cause has been identified.

Please find the details of this incident below :
Start time : 28/05/2026 13:56 UTC
Impacted Service(s) : Some backup storage server is temporarily unavailable in the specified region.
Customers Impact : Customers are temporarily unable to access their data.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
May 28, 15:43 UTC
[RBX6][Dedicated Servers] - Rack 46J28 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 28/05/2026 14:22 UTC
End time : 28/05/2026 20:44 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 28, 20:55 UTC
Identified - Please find the details of this incident below :
Update : The network equipment is still unstable, so we are proceeding with its replacement.
Customers Impact : The public network will be temporarily unavailable during the replacement process.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
May 28, 18:54 UTC
Monitoring - Service has been fully restored since 28/05/2026 16:03 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :
Start time : 28/05/2026 14:22 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 28, 16:34 UTC
Update - Please find below an update on the situation:
Update : We are currently replacing the fan module in the network equipment.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 28, 15:34 UTC
Identified - Please find the details of this incident below :
Start time : 28/05/2026 14:22 UTC
Impacted Service(s) : Servers in the rack 46J28 are no longer able to access the public network.
Customers Impact : Customers are temporarily unable to access their servers via public network located on the specified rack.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
May 28, 15:34 UTC
Monitoring - Service has been fully restored since 28/05/2026 14:48 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 28/05/2026 14:22 UTC
Impacted Service(s) : Servers in the rack 46J28 were no longer able to access the public network.
Customers Impact : Customers were temporarily unable to access their servers via public network located on the specified rack.
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 28, 14:56 UTC
[WAW][Dedicated Servers] - Room WAW0106/WAW0107 maintenance notification
Completed - The maintenance has been postponed and will be re-scheduled.
May 28, 16:16 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offering, affecting servers in racks listed below :
- Rack WAW0106A02C
- Rack WAW0106A05C
- Rack WAW0106B02C
- Rack WAW0107A05C

Start time : 02/06/2026 17:30 UTC
End time : 02/06/2026 20:30 UTC
Service impact : Customers who have not configured the LACP service may temporarily experience a service interruption.
Service improvement : As part of our continuous improvement policy for our network infrastructure, we will be upgrading multiple network devices to enhance security and reliability.

Thank you for your understanding.
May 18, 15:05 UTC
[SYD][Dedicated Servers] - Racks SYD0301A02/A03 maintenance notification
Completed - The maintenance has been postponed and will be re-scheduled.
May 28, 16:15 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offering, affecting servers in racks listed below :
- Rack SYD0301A02A
- Rack SYD0301A02B
- Rack SYD0301A02C
- Rack SYD0301A03A
- Rack SYD0301A03B
- Rack SYD0301A03C

Start time : 28/05/2026 17:30 UTC
End time : 28/05/2026 20:30 UTC
Service impact : Customers who have not configured the LACP service may temporarily experience a service interruption.
Service improvement : As part of our continuous improvement policy for our network infrastructure, we will be upgrading multiple network devices to enhance security and reliability.

Thank you for your understanding.
May 18, 14:39 UTC
[SYD][Dedicated Servers] - Racks SYD0301A04/A05/A06 maintenance notification
Completed - The maintenance has been postponed and will be re-scheduled.
May 28, 16:14 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offering, affecting servers in racks listed below :
- Rack SYD0301A04A
- Rack SYD0301A04B
- Rack SYD0301A04C
- Rack SYD0301A05A
- Rack SYD0301A05B
- Rack SYD0301A05C
- Rack SYD0301A06A
- Rack SYD0301A06B
- Rack SYD0301A06C

Start time : 01/06/2026 17:30 UTC
End time : 01/06/2026 21:30 UTC
Service impact : Customers who have not configured the LACP service may temporarily experience a service interruption.
Service improvement : As part of our continuous improvement policy for our network infrastructure, we will be upgrading multiple network devices to enhance security and reliability.

Thank you for your understanding.
May 18, 14:55 UTC
[SGP][Dedicated Servers] - Room SGP0202 maintenance notification
Completed - The maintenance has been postponed and will be re-scheduled.
May 28, 16:14 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offering, affecting servers in racks listed below :
- Rack SGP0202A02A
- Rack SGP0202A02B
- Rack SGP0202A03A
- Rack SGP0202A03B
- Rack SGP0202B02B
- Rack SGP0202B03A
- Rack SGP0202C02A
- Rack SGP0202C02B
- Rack SGP0202C03A

Start time : 01/06/2026 12:30 UTC
End time : 01/06/2026 16:30 UTC
Service impact : Customers who have not configured the LACP service may temporarily experience a service interruption.
Service improvement : As part of our continuous improvement policy for our network infrastructure, we will be upgrading multiple network devices to enhance security and reliability.

Thank you for your understanding.
May 18, 14:48 UTC
[WAW1][Network] - Network equipment maintenance notification
Completed - The maintenance have been completed since 15:30 UTC
May 28, 15:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 12:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 28/05/2026 12:30 UTC
End time : 28/05/2026 15:30 UTC
Service impact : Customers who have not configured the LACP service may temporarily experience a service interruption.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipment.

List of concerned Racks :
- Rack WAW0118A01B
- Rack WAW0118A01C
- Rack WAW0118A04A
- Rack WAW0118B04B
- Rack WAW0118A04B
- Rack WAW0118A04C

Thank you for your understanding.
May 13, 20:02 UTC
[RBX6][Dedicated Servers] - Rack 46J28 Incident Notification
Resolved - We had an incident on Dedicated Servers offer in the rack 46J28 which has now been resolved.

Here are some supplementary details :

Start time : 28/05/2026 13:56 UTC
End time : 28/05/2026 14:02 UTC
Impacted Service(s) : Servers in the rack 46J28 were no longer able to access the public network.
Customers Impact : Customers were temporarily unable to access their servers via public network located on the specified rack.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
May 28, 14:12 UTC
[LIM1][Dedicated Servers] - Rack L121B09 maintenance notification
Completed - The scheduled maintenance has been completed.
May 28, 08:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 07:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 28/05/2026 07:00 UTC
End time : 28/05/2026 09:00 UTC
Service impact : During this maintenance, the servers in the affected rack will be gracefully shut down beforehand. Customers hosted on these servers should expect a planned service interruption for the duration of the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Apr 30, 22:20 UTC
[GRA3][Infrastructure] - Rack GRA0321A04B maintenance notification
Completed - The scheduled maintenance has been completed.
May 28, 05:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 06:01 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 27/05/2026 06:00 UTC
End time : 28/05/2026 14:30 UTC
Service impact : Customers could still experience a temporary reboot or shutdown in the worst case of their servers.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
May 26, 16:01 UTC
[GRA3][Infrastructure] - Rack GRA0321A02B maintenance notification
Completed - The scheduled maintenance has been completed.
May 28, 05:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 06:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 27/05/2026 06:00 UTC
End time : 28/05/2026 14:30 UTC
Service impact : Customers could still experience a temporary reboot or shutdown in the worst case of their servers.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
May 26, 15:57 UTC
[SBG3][Dedicated Servers] - Rack S333B07 maintenance notification
Completed - The scheduled maintenance has been completed.
May 28, 03:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 02:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack S333B07.

Start time : 28/05/2026 02:00 UTC
End time : 28/05/2026 03:00 UTC
Service impact : Public and vRack networks will be temporarily unavailable during the maintenance for servers in S333B07 which doesn't have LACP activated.
However, if LACP is activated, bandwidth perturbation will be observed on Public and vRack networks for servers in S333B07.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
May 12, 20:17 UTC
May 27, 2026
[RBX][Storage and Backups] - Backup Storage incident notification
Resolved - We are pleased to inform you that the incident affecting our Backup Storage offering has been resolved.

Start time : 27/05/2026 06:50 UTC
End time : 27/05/2026 14:00 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 27, 19:00 UTC
Identified - We are currently experiencing an incident affecting our Backup Storage offering.
The root cause has been identified.

Please find the details of this incident below :
Start time : 27/05/2026 06:50 UTC
Impacted Service(s) : One backup storage server is temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their data.
Root Cause : This incident is caused by a hardware issue.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
May 27, 12:01 UTC
[RBX8][Dedicated Servers] - Racks R808R13 / R808R14 / R808R15 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering in racks R808R13 / R808R14 / R808R15 has been resolved.

Start time : 27/05/2026 17:02 UTC
End time : 27/05/2026 18:08 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 27, 18:15 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks R808R13 / R808R14 / R808R15.

Here are some supplementary details :

Start time : 27/05/2026 17:02 UTC
Impacted Service(s) : All servers in the racks R808R13 / R808R14 / R808R15 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 27, 17:09 UTC
[BHS6][Virtual Private Servers] - Some instances incident notification
Resolved - We had an incident on Virtual Private Servers offer which has now been resolved.

Here are some supplementary details :

Start time : 27/05/2026 15:46 UTC
End time : 27/05/2026 17:29 UTC
Impacted Service(s) : Some Virtual Private Servers in the BHS6 region were unreachable.
Customers Impact : Some customers were temporarily unable to access and use their Virtual Private Servers in BHS6.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
May 27, 17:56 UTC
[YYZ01][Dedicated Servers] - Some Racks Incident Notification
Resolved - We had an incident on Dedicated Servers offer which has now been resolved.

Here are some supplementary details :

Start time : 27/05/2026 12:30 UTC
End time : 27/05/2026 15:40 UTC
Impacted Service(s) : Some servers in the racks YYZ0101A01A / YYZ0101A02A / YYZ0101A03A / YYZ0101A04B / YYZ0101A04C / YYZ0101B01B / YYZ0101B02A were temporarily unavailable.
Customers Impact : Customers who had not configured the LACP service may have temporarily experienced a network interruption.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
May 27, 15:52 UTC
[RBX6][Dedicated Servers] - Rack 46G03 Incident Notification
Resolved - We had an incident on Dedicated Servers offer which has now been resolved in rack 46G03.

Here are some supplementary details :

Start time : 27/05/2026 12:35 UTC
End time : 27/05/2026 12:38 UTC
Impacted Service(s) : Servers in the specified rack were no longer able to access via the IPMI interface.
Customers Impact : Customers were temporarily unable to access their servers via the IPMI interface located on the specified rack.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
May 27, 12:55 UTC
[LIM1][Dedicated Servers] - Rack L121B02 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 27/05/2026 09:16 UTC
End time : 27/05/2026 11:52 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 27, 12:16 UTC
Update - Please find below an update on the situation:
Update : We are currently replacing the faulty network equipment.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 27, 09:39 UTC
Identified - We are currently experiencing an incident affecting our Dedicated Servers offering in the rack L121B02.
The root cause has been identified.

Please find the details of this incident below :
Start time : 27/05/2026 09:16 UTC
Impacted Service(s) : Public network is temporarily unavailable for servers located in the rack L121B02.
Customers Impact : Customers are temporarily unable to access and use their servers through public network.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
May 27, 09:25 UTC
[LIM1][Dedicated Servers] - Rack L107B09 maintenance notification
Completed - The scheduled maintenance has been completed.
May 27, 11:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 11:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 27/05/2026 11:00 UTC
End time : 27/05/2026 13:00 UTC
Service impact : During this maintenance, the servers in the affected rack will be gracefully shut down beforehand. Customers hosted on these servers should expect a planned service interruption for the duration of the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Apr 30, 22:17 UTC
[RBX6][Dedicated Servers] - Rack 46A13 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 27/05/2026 06:59 UTC
End time : 27/05/2026 08:25 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 27, 08:28 UTC
Identified - We are currently experiencing an incident affecting our Dedicated Servers offering in the rack 46A13.
The root cause has been identified.

Here are some supplementary details :
Start time : 27/05/2026 06:59 UTC
Impacted Service(s) : Some servers in the rack 46A13 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
May 27, 07:13 UTC
[LIM1][Dedicated Servers] - Rack L107A08 maintenance notification
Completed - The scheduled maintenance has been completed.
May 27, 07:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 07:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 27/05/2026 07:00 UTC
End time : 27/05/2026 09:00 UTC
Service impact : During this maintenance, the servers in the affected rack will be gracefully shut down beforehand. Customers hosted on these servers should expect a planned service interruption for the duration of the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Apr 30, 22:15 UTC
[GLOBAL][Storage and Backups] - Backup Storage Maintenance Notification
Completed - The scheduled maintenance has been completed.
May 27, 04:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 16:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our Backup Storage offer.

Start time : 25/05/2026 16:00 UTC
End time : 27/05/2026 04:00 UTC
Service impact : During the maintenance window, some storage will be temporarily unavailable for approximately 20 minutes.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Backup Storage offering to implement security and performance enhancements.

Thank you for your understanding.
May 25, 10:18 UTC
[RBX8][Dedicated Servers] - Rack R806L01 maintenance notification
Completed - The scheduled maintenance has been completed.
May 27, 02:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 02:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack R806L01.

Start time : 27/05/2026 02:00 UTC
End time : 27/05/2026 03:00 UTC
Service impact : Public network will be temporarily unavailable during the maintenance for servers in R806L01.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.
May 12, 20:12 UTC
May 26, 2026
[GRA3][Dedicated Servers] - Rack GRA0318A04A incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 26/05/2026 20:50 UTC
End time : 26/05/2026 22:48 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 26, 22:47 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack GRA0318A04A.
Here are some supplementary details :

Start time : 26/05/2026 20:50 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the vRack network.
Customers Impact : Customers are temporarily unable to access their servers via vRack network located on the specified rack.
Root Cause : This incident is caused by a hardware issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 26, 21:48 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack GRA0318A04A.

Here are some supplementary details :

Start time : 26/05/2026 20:50 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the vRack network.
Customers Impact : Customers are temporarily unable to access their servers via vRack network located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 26, 21:09 UTC
[LIM3][Dedicated Servers] - Rack LIM0310B06A incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 26/05/2026 20:49 UTC
End time : 26/05/2026 22:27 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 26, 22:27 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Most of the servers are available again
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 26, 21:55 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack LIM0310B06A.
Here are some supplementary details :

Start time : 26/05/2026 20:49 UTC
Impacted Service(s) : All servers in the rack LIM0310B06A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 26, 21:47 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack LIM0310B06A.

Here are some supplementary details :

Start time : 26/05/2026 20:49 UTC
Impacted Service(s) : All servers in the rack LIM0310B06A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 26, 21:04 UTC
[BHS6][Virtual Private Servers] - Some instances incident notification
Resolved - We had an incident on Virtual Private Servers offer which has now been resolved.

Here are some supplementary details :

Start time : 26/05/2026 19:20 UTC
End time : 26/05/2026 19:26 UTC
Impacted Service(s) : Some Virtual Private Servers in the BHS6 region were unreachable.
Customers Impact : Some customers were temporarily unable to access and use their Virtual Private Servers in BHS6.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
May 26, 20:30 UTC
[WAW1][Network] - Network equipment maintenance notification
Completed - The scheduled maintenance has been completed.
May 26, 20:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 17:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 26/05/2026 17:30 UTC
End time : 26/05/2026 20:30 UTC
Service impact : Customers who have not configured the LACP service may temporarily experience a service interruption.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipment.

List of concerned Racks :
- Rack WAW0118B05B
- Rack WAW0118B03C
- Rack WAW0118A01A
- Rack WAW0118B04B
- Rack WAW0118A02A
- Rack WAW0118A02B

Thank you for your understanding.
May 13, 16:04 UTC
[WAW1][Network] - Network equipment maintenance notification
Completed - The scheduled maintenance has been completed.
May 26, 16:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 12:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 26/05/2026 12:30 UTC
End time : 26/05/2026 15:30 UTC
Service impact : Customers who have not configured the LACP service may temporarily experience a service interruption.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipment.

List of concerned Racks :
- Rack WAW0107B06A
- Rack WAW0107B05B
- Rack WAW0106B02B
- Rack WAW0106B02A
- Rack WAW0118B02A
- Rack WAW0118B06A

Thank you for your understanding.
May 13, 15:48 UTC
[LIM1][Dedicated Servers] - Rack L121B02 Incident Notification
Resolved - We had an incident on Dedicated Servers offer which has now been resolved in rack L121B02.

Here are some supplementary details :

Start time : 26/05/2026 15:56 UTC
End time : 26/05/2026 16:09 UTC
Impacted Service(s) : Servers in the rack L121B02 were no longer able to access the public network.
Customers Impact : Customers were temporarily unable to access their servers via public network located on the specified rack.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
May 26, 16:14 UTC
[RBX5][Dedicated Servers] - Rack 45F15 Incident Notification
Resolved - We had an incident on Dedicated Servers offer in rack 45F15 which has now been resolved.

Here are some supplementary details :

Start time : 26/05/2026 14:51 UTC
End time : 26/05/2026 15:05 UTC
Impacted Service(s) : Some servers in rack 45F15 were no longer able to access the public network.
Customers Impact : Some customers were temporarily unable to access their servers via public network located on the specified rack.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
May 26, 15:22 UTC
[LIM1][Dedicated Servers] - Rack L114B01 maintenance notification
Completed - The scheduled maintenance has been completed.
May 26, 12:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 11:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 26/05/2026 11:00 UTC
End time : 26/05/2026 13:00 UTC
Service impact : During this maintenance, the servers in the affected rack will be gracefully shut down beforehand. Customers hosted on these servers should expect a planned service interruption for the duration of the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Apr 30, 22:12 UTC
May 25, 2026
[RBX6][Dedicated Servers] - Rack 46A13 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 25/05/2026 12:00 UTC
End time : 25/05/2026 13:54 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 25, 13:55 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack 46A13.

Here are some supplementary details :

Start time : 25/05/2026 12:00 UTC
Impacted Service(s) : Some servers in the specified rack are no longer able to access the public network.
Customers Impact : Customers are temporarily unable to access their servers via public network located on the specified rack.
Root Cause : This incident is caused by a hardware issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 25, 13:48 UTC
[GRA4][Dedicated Servers] - Rack GRA0403D02A maintenance notification
Completed - The maintenance won’t be completed in scheduled time.
It has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
May 25, 12:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 12:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 25/05/2026 12:00 UTC
End time : 25/05/2026 16:00 UTC
Service impact : Servers in rack GRA0403D02A will be unavailable during maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
May 12, 20:25 UTC
[GRA1][Dedicated Servers] - Rack G103A07 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering in rack G103A07 has been resolved.

Start time : 25/05/2026 04:16 UTC
End time : 25/05/2026 06:45 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 25, 07:16 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack G103A07.

Here are some supplementary details :

Start time : 25/05/2026 04:16 UTC
Impacted Service(s) : Servers in the specified rack G103A07 are no longer able to access the public network.
Customers Impact : Customers are temporarily unable to access their servers via public network located on the specified rack.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 25, 04:40 UTC
Update - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack G103A07.

Here are some supplementary details :

Start time : 25/05/2026 04:16 UTC
Impacted Service(s) : Servers in the specified rack G103A07 are no longer able to access the public network.
Customers Impact : Customers are temporarily unable to access their servers via public network located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 25, 04:35 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack G103A07.

Here are some supplementary details :

Start time : 25/05/2026 04:16 UTC
Impacted Service(s) : All servers in the rack G103A07 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 25, 04:27 UTC
[RBX6][Storage and Backups] - FTPBack Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 24/05/2026 22:45 UTC
End time : 25/05/2026 04:20 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 25, 04:34 UTC
Investigating - We are currently investigating an incident affecting our Storage and Backups offering, which is causing temporary availability issue in our FTPBack offer.

Here are some supplementary details :

Start time : 24/05/2026 22:45 UTC
Impacted Service(s) : FTPBack services are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their FTPBack services.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.
May 24, 22:49 UTC
[RBX10][Dedicated Servers] - Rack RBX1002A01C Incident Notification
Resolved - This incident has been resolved.
May 25, 04:16 UTC
Update - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 24/05/2026 23:35 UTC
End time : 25/05/2026 01:05 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 25, 01:06 UTC
Identified - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the Rack RBX1002A01C.
Here are some supplementary details :

Start time : 24/05/2026 23:35 UTC
Impacted Service(s) : All servers in the rack RBX1002A01C are temporarily unavailable.
Customers Impact : All customers are temporarily unable to access their servers located on the specified rack
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 24, 23:47 UTC
May 24, 2026
[GRA1][Dedicated Servers] - Rack G105A14 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 24/05/2026 00:56 UTC
End time : 24/05/2026 01:22 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
May 24, 01:28 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the Rack G105A14.
Here are some supplementary details :

Start time : 24/05/2026 00:56 UTC
Impacted Service(s) : Some servers in the rack G105A14 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
May 24, 01:12 UTC
May 23, 2026
[RBX][Backup Storage] - FTPbackup Incident Notification
Resolved - We had an incident on Storage and Backups offer which has now been resolved.

Here are some supplementary details :

Start time : 23/05/2026 22:54 UTC
End time : 23/05/2026 23:19 UTC
Impacted Service(s) : FTPbackup was temporarily unavailable
Customers Impact : Some customers were temporarily unable to use their FTPbackup in specified region.
Root Cause : This incident was caused by an electrical equipment issue.

We thank you for your understanding and patience throughout this incident.
May 23, 23:35 UTC
[RBX4][Dedicated Servers] - Rack 52C25 incident notification
Resolved - We had an incident on Dedicated Servers offer on rack 52C25 which has now been resolved.

Here are some supplementary details :

Start time : 23/05/2026 18:20 UTC
End time : 23/05/2026 18:21 UTC
Impacted Service(s) : Servers in the specified rack were temporarily unable to access the network.
Customers Impact : Customers were temporarily unable to access their servers via network located on the specified rack.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
May 23, 18:38 UTC
← Incident History Powered by Atlassian Statuspage