Bare Metal Cloud Status

OVHcloud Bare Metal Cloud Status

Current status

Legend

Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

All Systems Operational

About This Site

Welcome to the Bare Metal Cloud status page for real-time information on system performance and availability.

Dedicated Servers || Global Infrastructure Operational

BHS Operational

ERI Operational

GRA Operational

LIM Operational

RBX Operational

SBG Operational

SGP Operational

SYD Operational

WAW Operational

Dedicated Servers || Delivery Operational

Zone Europe Operational

Zone APAC Operational

Zone Canada Operational

Dedicated Servers || Operating System Operational

Zone Europe Operational

Zone APAC Operational

Zone Canada Operational

Dedicated Servers || Additional services Operational

BHS Operational

ERI Operational

GRA Operational

LIM Operational

RBX Operational

SBG Operational

SGP Operational

SYD Operational

WAW Operational

Dedicated Servers || Network Operational

BHS Operational

ERI Operational

GRA Operational

LIM Operational

RBX Operational

SBG Operational

SGP Operational

SYD Operational

WAW Operational

Virtual Private Servers || Global Infrastructure Operational

ERI Operational

GRA Operational

SBG Operational

LIM Operational

WAW Operational

BHS Operational

SGP Operational

SYD Operational

Virtual Private Servers || Delivery Operational

ERI Operational

GRA Operational

SBG Operational

LIM Operational

WAW Operational

BHS Operational

SGP Operational

SYD Operational

Virtual Private Servers || Operating System Operational

ERI Operational

GRA Operational

SBG Operational

LIM Operational

WAW Operational

BHS Operational

SGP Operational

SYD Operational

Virtual Private Servers || Additional services Operational

ERI Operational

GRA Operational

SBG Operational

LIM Operational

WAW Operational

BHS Operational

SGP Operational

SYD Operational

Virtual Private Servers || Network Operational

ERI Operational

GRA Operational

SBG Operational

LIM Operational

WAW Operational

BHS Operational

SGP Operational

SYD Operational

Managed Services || Load Balancer Operational

GRA Operational

BHS Operational

RBX Operational

SBG Operational

Storage and Backups || NAS HA Operational

RBX Operational

SBG Operational

BHS Operational

Storage and Backups || Cloud Disk Array Operational

GRA Operational

SBG Operational

BHS Operational

Managed Services || Enterprise Cloud Databases Operational

RBX Operational

GRA Operational

BHS Operational

Managed Services || Logs Data Platform Operational

GRA Operational

BHS Operational

Managed Services || Managed Baremetal Operational

Compute Operational

Network Operational

Storage Operational

Management Operational

Delivery Operational

Storage and Backups || Backup Storage Operational

RBX Operational

BHS Operational

Managed Services || Cloud Databases GRA Operational

sql007 Operational

Licensing || All Services Operational

Zone Europe Operational

Zone APAC Operational

Zone Canada Operational

DNS || DNS Secondary Operational

ns-kimsufi Operational

sdns1 Operational

sdns2 Operational

sdns1-ca Operational

sdns2-ca Operational

Storage and Backups || Enterprise File Storage Operational

BHS Operational

LIM Operational

RBX Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[ERI1][Dedicated Servers] - E101F06 Feb 6, 2023 05:30-06:30 UTC

Start time : 06/02/2023 05:30 UTC
End time : 06/02/2023 06:30 UTC
Service impact : vRack network on rack E101F06 will be unavailable during the maintenance
Service improvement :As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.
Posted on Feb 02, 2023 - 21:16 UTC

[EU][Infrastructure] - Migrate Network Feb 6, 2023 09:30-17:30 UTC

Start time : 06/02/2023 09:30 UTC
End time : 06/02/2023 17:30 UTC
Service impact : The option of request to change configuration will be unavailable during migration.
Service improvement : As part of our continuous improvement policy, we need to move internal infrastructure from P19 to RBX8.
Posted on Jan 24, 2023 - 22:24 UTC

[LIM1/GRA1/RBX1/WAW1][Network] - Network equipment version upgrade Feb 6, 2023 20:00-23:59 UTC

Start time : 06/02/2023 20:00 UTC
End time : 06/02/2023 23:59 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we are rolling out an upgrade to several devices of network equipment.
Posted on Jan 31, 2023 - 23:31 UTC

[RBX8][Dedicated Servers] - Network equipment operation Feb 6, 2023 20:00-23:30 UTC

Start time : 06/02/2023 20:00 UTC
End time : 06/02/2023 23:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment
Posted on Jan 31, 2023 - 20:55 UTC

[FRA1/LIM3][Network] - Network equipment version upgrade Feb 6, 2023 20:00 - Feb 7, 2023 00:00 UTC

Update - Operations on this maintenance are rescheduled on the following dates:

Start time : 06/02/2023 20:00 UTC
End time : 06/02/2023 23:59 UTC
Feb 01, 2023 - 19:45 UTC

Scheduled - Start time : 01/02/2023 20:00 UTC
End time : 01/02/2023 23:59 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Jan 24, 2023 - 01:21 UTC

[RBX7][BAREMETAL] - Reload network device Feb 7, 2023 01:00-02:00 UTC

Start time : 07/02/2023 01:00UTC
End time : 07/02/2023 02:00UTC
Service impact : Loss for vrack connection for all servers of the rack during reload.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade for multiple network equipment.
Posted on Jan 12, 2023 - 20:31 UTC

[BHS7][Dedicated Servers] - Network equipment maintenance Feb 7, 2023 08:00-11:00 UTC

Start time : 07/02/2023 08:00 UTC
End time : 07/02/2023 11:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade for multiple network equipment.
Posted on Feb 02, 2023 - 18:29 UTC

[SGP1][Network] - Network equipment version upgrade Feb 7, 2023 13:00-16:00 UTC

Start time : 07/02/2023 13:00 UTC
End time : 07/02/2023 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we are rolling out an upgrade to several devices of network equipment.
Posted on Jan 31, 2023 - 23:28 UTC

[LIM1/GRA1/RBX1/RBX8][Network] - Network equipment version upgrade Feb 7, 2023 20:00-23:59 UTC

Start time : 07/02/2023 20:00 UTC
End time : 07/02/2023 23:59 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we are rolling out an upgrade to several devices of network equipment.
Posted on Jan 31, 2023 - 23:26 UTC

[SYD2][Network] - Network equipment version upgrade Feb 8, 2023 11:00-14:00 UTC

Start time : 08/02/2023 11:00 UTC
End time : 08/02/2023 14:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we are rolling out an upgrade to several devices of network equipment.
Posted on Jan 31, 2023 - 23:33 UTC

[RBX1/WAW1][Network] - Network equipment version upgrade Feb 8, 2023 20:00-23:59 UTC

Start time : 08/02/2023 20:00 UTC
End time : 08/02/2023 23:59 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we are rolling out an upgrade to several devices of network equipment.
Posted on Jan 31, 2023 - 23:24 UTC

[SGP1][Network] - Network equipment version upgrade Feb 9, 2023 13:00-16:00 UTC

Start time : 09/02/2023 13:00 UTC
End time : 09/02/2023 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we are rolling out an upgrade to several devices of network equipment.
Posted on Jan 31, 2023 - 23:22 UTC

[RBX1][Network] - Network equipment version upgrade Feb 9, 2023 20:00-23:59 UTC

Start time : 09/02/2023 20:00 UTC
End time : 09/02/2023 23:59 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we are rolling out an upgrade to several devices of network equipment.
Posted on Jan 31, 2023 - 23:21 UTC

[BHS1][Network] - Network equipment version upgrade Feb 13, 2023 08:00-11:00 UTC

Start time : 13/02/2023 08:00 UTC
End time : 13/02/2023 11:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we are rolling out an upgrade to several devices of network equipment.
Posted on Jan 31, 2023 - 23:19 UTC

[RBX1][Network] - Network equipment version upgrade Feb 13, 2023 20:00-23:59 UTC

Start time : 13/02/2023 20:00 UTC
End time : 13/02/2023 23:59 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we are rolling out an upgrade to several devices of network equipment.
Posted on Jan 31, 2023 - 23:17 UTC

[RBX1][Dedicated Servers] - 11C03 Feb 14, 2023 23:00 - Feb 15, 2023 05:00 UTC

Start time : 14/02/2023 23:00 UTC
End time : 15/02/2023 05:00 UTC
Service impact : Servers will be temporarily unreachable for 30 minutes during the maintenance.
Service improvement : Following our continuous improvement policy, we are moving servers from Rack 11C03.
Posted on Jan 26, 2023 - 23:20 UTC

[RBX1][Dedicated Servers] - 17B01 Feb 14, 2023 23:00 - Feb 15, 2023 05:00 UTC

[GRA1 ][Network] - G132A08 Feb 15, 2023 04:00-05:00 UTC

Start time : 15/02/2023 04:00 UTC
End time : 15/02/2023 05:00 UTC
Service impact : During the maintenance the public network will be unreachable
Service improvement :As part of our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.
Posted on Feb 02, 2023 - 23:36 UTC

[RBX7][Infrastructure] - Electrical maintenance in rack R713A10 Feb 15, 2023 05:00-06:00 UTC

Start time : 15/02/2023 05:30 UTC
End time : 15/02/2023 06:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we need to change water damaged ATS that is in error state.
Posted on Feb 02, 2023 - 21:15 UTC

[ERI1][Dedicated Servers] - E102G11 Feb 15, 2023 06:00-07:00 UTC

Start time : 15/02/2023 06:00 UTC
End time : 15/02/2023 07:00 UTC
Service impact : Servers in rack E102G11 will be temporarily unreachable during the maintenance
Service improvement : We need to replace a piece of equipment to ensure an operational remote reboot system.
Posted on Jan 27, 2023 - 00:23 UTC

[BHS6][Network] - Network equipment version upgrade Feb 15, 2023 08:00-11:00 UTC

Start time : 15/02/2023 08:00 UTC
End time : 15/02/2023 11:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we are rolling out an upgrade to several devices of network equipment.
Posted on Jan 31, 2023 - 23:15 UTC

[BHS8][Dedicated Servers] - Network equipment version upgrade Feb 15, 2023 08:00-12:00 UTC

Start time : 15/02/2023 08:00 UTC
End time : 15/02/2023 12:00 UTC
Service impact : No impact is expected for the customers who have set the aggregation properly (OLA configured).
Otherwise, clients who have not defined the aggregation will have their servers temporarily unreachable for 30 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Posted on Jan 27, 2023 - 21:19 UTC

[RBX7/SBG3][Network] - Network equipment version upgrade Feb 15, 2023 20:00-23:59 UTC

Start time : 15/02/2023 20:00 UTC
End time : 15/02/2023 23:59 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we are rolling out an upgrade to several devices of network equipment.
Posted on Jan 31, 2023 - 23:13 UTC

[LIM3][Dedicated Servers] - Network equipment version upgrade Feb 16, 2023 21:00 - Feb 17, 2023 01:00 UTC

Start time : 16/02/2023 21:00 UTC
End time : 17/02/2023 01:00 UTC
Service impact : No impact is expected for the customers who have set the aggregation properly (OLA configured).
Otherwise, clients who have not defined the aggregation will have their servers temporarily unreachable for 30 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Posted on Jan 27, 2023 - 21:25 UTC

[RBX1][Dedicated Servers] - 09A01 Feb 19, 2023 23:00 - Feb 20, 2023 05:00 UTC

Start time : 19/02/2023 23:00 UTC
End time : 20/02/2023 05:00 UTC
Service impact : Servers will be temporarily unreachable for 30 minutes during the maintenance.
Service improvement : Following our continuous improvement policy, we are moving servers from Rack 09A01.
Posted on Jan 26, 2023 - 23:36 UTC

[GRA1][Dedicated Servers] - G117A05 Feb 20, 2023 05:00-06:00 UTC

Start time : 20/02/2023 05:00 UTC
End time : 20/02/2023 06:00 UTC
Service impact : vRack will be temporarily unavailable for rack G117A05 during the maintenance
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.
Posted on Jan 27, 2023 - 00:29 UTC

[RBX1][Dedicated Servers] - 12C02 Feb 20, 2023 23:00 - Feb 21, 2023 05:00 UTC

Start time : 20/02/2023 23:00 UTC
End time : 21/02/2023 05:00 UTC
Service impact : Servers will be temporarily unreachable for 30 minutes during the maintenance.
Service improvement : Following our continuous improvement policy, we are moving servers from Rack 12C02.
Posted on Jan 26, 2023 - 23:44 UTC

[RBX1][Dedicated Servers] - 11D07 Feb 20, 2023 23:00 - Feb 21, 2023 05:00 UTC

[LIM3][Dedicated Servers] - Network equipment version upgrade Feb 21, 2023 01:00-05:00 UTC

Start time : 21/02/2023 01:00 UTC
End time : 21/02/2023 05:00 UTC
Service impact : No impact is expected for the customers who have set the aggregation properly (OLA configured).
Otherwise, clients who have not defined the aggregation will have their servers temporarily unreachable for 30 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Posted on Jan 27, 2023 - 21:30 UTC

[RBX7][Network] - R704A20 Feb 21, 2023 04:00-05:00 UTC

Start time : 21/02/2023 04:00UTC
End time : 21/02/2023 05:00UTC
Service impact : During the maintenance the public network will be unreachable
Service improvement :As part of our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.
Posted on Feb 03, 2023 - 00:22 UTC

[BHS1/BHS6][Network] - Network equipment version upgrade Feb 21, 2023 08:00-11:00 UTC

Start time : 21/02/2023 08:00 UTC
End time : 21/02/2023 11:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we are rolling out an upgrade to several devices of network equipment.
Posted on Jan 31, 2023 - 23:11 UTC

[BHS1][Dedicated Servers] - T01C32 Feb 21, 2023 11:00-12:00 UTC

Start time : 21/02/2023 11:00 UTC
End time : 21/02/2023 12:00 UTC
Service impact : Public network will be temporarily unavailable during the maintenance
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be replacing a network equipment in rack T01C32
Posted on Jan 26, 2023 - 22:18 UTC

[SYD1][Network] - Network equipment version upgrade Feb 21, 2023 11:00-14:00 UTC

Start time : 21/02/2023 11:00 UTC
End time : 21/02/2023 14:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we are rolling out an upgrade to several devices of network equipment.
Posted on Jan 31, 2023 - 23:09 UTC

[RBX8/SBG3][Network] - Network equipment version upgrade Feb 21, 2023 20:00-23:59 UTC

Start time : 21/02/2023 20:00 UTC
End time : 21/02/2023 23:59 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we are rolling out an upgrade to several devices of network equipment.
Posted on Jan 31, 2023 - 22:58 UTC

[LIM3][Dedicated Servers] - Network equipment version upgrade Feb 22, 2023 01:00-05:00 UTC

Start time : 22/02/2023 01:00 UTC
End time : 22/02/2023 05:00 UTC
Service impact : No impact is expected for the customers who have set the aggregation properly (OLA configured).
Otherwise, clients who have not defined the aggregation will have their servers temporarily unreachable for 30 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Posted on Jan 27, 2023 - 21:33 UTC

[RBX8 ][Private-Public/Network] - R802R08 Feb 22, 2023 03:00-05:00 UTC

Start time : 22/02/2023 03:00 UTC
End time : 22/02/2023 05:00 UTC
Service impact : During the maintenance the vrack (private) and public network will be unreachable
Service improvement :As part of our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.
Posted on Feb 02, 2023 - 23:54 UTC

[BHS1][Network] - Network equipment version upgrade Feb 22, 2023 08:00-11:00 UTC

Start time : 22/02/2023 08:00 UTC
End time : 22/02/2023 11:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we are rolling out an upgrade to several devices of network equipment.
Posted on Jan 31, 2023 - 22:56 UTC

[Bhs7][Private-Network] - B717B06 Feb 22, 2023 10:30-11:30 UTC

Start time : 22/02/2023 10:30 UTC
End time : 22/02/2023 11:30 UTC
Service impact : During the maintenance the vrack (private) network will be unreachable
Service improvement :As part of our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.
Posted on Feb 03, 2023 - 00:09 UTC

[LIM3][Dedicated Servers] - Network equipment version upgrade Feb 23, 2023 01:00-05:00 UTC

Start time : 23/02/2023 01:00 UTC
End time : 23/02/2023 05:00 UTC
Service impact : No impact is expected for the customers who have set the aggregation properly (OLA configured).
Otherwise, clients who have not defined the aggregation will have their servers temporarily unreachable for 30 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Posted on Jan 27, 2023 - 21:36 UTC

[BHS1][Network] - Network equipment version upgrade Feb 23, 2023 08:00-11:00 UTC

Start time : 23/02/2023 08:00 UTC
End time : 23/02/2023 11:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we are rolling out an upgrade to several devices of network equipment.
Posted on Jan 31, 2023 - 22:52 UTC

[YNM1][Network] - Network equipment version upgrade Feb 23, 2023 15:00-18:00 UTC

Start time : 23/02/2023 15:00 UTC
End time : 23/02/2023 18:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we are rolling out an upgrade to several devices of network equipment.
Posted on Jan 31, 2023 - 22:51 UTC

[GRA3][Dedicated Servers] - Network equipment version upgrade Feb 23, 2023 21:00 - Feb 24, 2023 01:00 UTC

Start time : 23/02/2023 21:00 UTC
End time : 24/02/2023 01:00 UTC
Service impact : No impact is expected for the customers who have set the aggregation properly (OLA configured).
Otherwise, clients who have not defined the aggregation will have their servers temporarily unreachable for 30 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Posted on Jan 27, 2023 - 21:40 UTC

[BHS1][Network] - Network equipment version upgrade Feb 27, 2023 08:00-11:00 UTC

Start time : 27/02/2023 08:00 UTC
End time : 27/02/2023 11:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we are rolling out an upgrade to several devices of network equipment.
Posted on Jan 31, 2023 - 22:46 UTC

[GRA3][Dedicated Servers] - Network equipment version upgrade Feb 28, 2023 01:00-05:00 UTC

Start time : 28/02/2023 01:00 UTC
End time : 28/02/2023 05:00 UTC
Service impact : No impact is expected for the customers who have set the aggregation properly (OLA configured).
Otherwise, clients who have not defined the aggregation will have their servers temporarily unreachable for 30 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Posted on Jan 27, 2023 - 21:43 UTC

[SYD2][Network] - Network equipment version upgrade Feb 28, 2023 11:00-14:00 UTC

Start time : 28/02/2023 11:00 UTC
End time : 28/02/2023 14:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we are rolling out an upgrade to several devices of network equipment.
Posted on Jan 31, 2023 - 22:43 UTC

[GRA3][Dedicated Servers] - Network equipment version upgrade Mar 1, 2023 01:00-05:00 UTC

Start time : 01/03/2023 01:00 UTC
End time : 01/03/2023 05:00 UTC
Service impact : No impact is expected for the customers who have set the aggregation properly (OLA configured).
Otherwise, clients who have not defined the aggregation will have their servers temporarily unreachable for 30 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Posted on Jan 27, 2023 - 21:47 UTC

[ERI1][Dedicated Servers] - Network equipment version upgrade Mar 2, 2023 01:00-05:00 UTC

Start time : 02/03/2023 01:00 UTC
End time : 02/03/2023 05:00 UTC
Service impact : No impact is expected for the customers who have set the aggregation properly (OLA configured).
Otherwise, clients who have not defined the aggregation will have their servers temporarily unreachable for 30 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Posted on Jan 27, 2023 - 21:50 UTC

[ERI1][Dedicated Servers] - Network equipment version upgrade Mar 2, 2023 21:00 - Mar 3, 2023 01:00 UTC

Start time : 02/03/2023 21:00 UTC
End time : 03/03/2023 01:00 UTC
Service impact : No impact is expected for the customers who have set the aggregation properly (OLA configured).
Otherwise, clients who have not defined the aggregation will have their servers temporarily unreachable for 30 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Posted on Jan 27, 2023 - 21:53 UTC

[RBX8][Dedicated Servers] - Network equipment version upgrade Mar 7, 2023 01:00-05:00 UTC

Start time : 07/03/2023 01:00 UTC
End time : 07/03/2023 05:00 UTC
Service impact : No impact is expected for the customers who have set the aggregation properly (OLA configured).
Otherwise, clients who have not defined the aggregation will have their servers temporarily unreachable for 30 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Posted on Jan 27, 2023 - 21:57 UTC

[RBX8][Dedicated Servers] - Network equipment version upgrade Mar 8, 2023 01:00-05:00 UTC

Start time : 08/03/2023 01:00 UTC
End time : 08/03/2023 05:00 UTC
Service impact : No impact is expected for the customers who have set the aggregation properly (OLA configured).
Otherwise, clients who have not defined the aggregation will have their servers temporarily unreachable for 30 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Posted on Jan 27, 2023 - 22:22 UTC

Past Incidents

Feb 5, 2023

[RBX4][DedicatedServers] - Rack 55A08

Resolved - Start Time : 05/02/2023 04:47 UTC
End Time : 05/02/2023 08:30 UTC
Our technical teams resolved the issue. All impacted services are now operational.
Feb 5, 09:33 UTC

Investigating - Start time : 05/02/2023 04:47 UTC
Service impact : Servers in the rack 55A08 could no longer responding.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
Feb 5, 05:04 UTC

[SBG3][vRack Network] - Rack S332B07

Resolved - Start Time :05/02/2023 05:06 UTC
End Time : 05/02/2023 07:04 UTC
Root cause : Network equipment failure
Our technical teams resolved the issue. All impacted services are now operational.
Feb 5, 07:05 UTC

Investigating - Start time : 05/02/2023 05:06 UTC
Service impact : vRack network in the rack S332B07 does not work. Public network keep working
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
Feb 5, 05:16 UTC

[RBX3][Dedicated Servers] - 45B06

Resolved - Start Time : 05/02/2023 02:30 UTC
End Time : 05/02/2023 04:09 UTC
Root cause : Due to a problem on a hardware equipment, public network in this rack 45B06 was unreachable.
Our technical teams resolved the issue. All impacted servers are now operational.
Feb 5, 04:14 UTC

Identified - Due to a problem on a hardware equipment, public network in this rack 45B06 is unreachable.
Our technical teams are working on the replacement of the defective equipment.
Feb 5, 03:49 UTC

Investigating - Start time : 05/02/2023 02:30 UTC
Service impact : Public network in this rack 45B06 is currently unreachable.
Ongoing actions : Our technical teams are investigating on the issue. Update will be post as significant progress is made.
Feb 5, 02:35 UTC

Feb 4, 2023

VPS - SBG6 - host1248998

Resolved - This incident has been resolved.
Host is now healthy
Feb 4, 21:05 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected switches

sbg3-pciz3host31-a70

Affected racks

S345B04

Affected hosts

host1248998

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

8aa7e953-0888-4c1c-833a-e02408c519ef
9b06ee6e-7b28-42ff-ac81-07033c8d9592
24c2df31-c794-4e1a-81cb-8b39a7877d35
vps-0ccd97ab.vps.ovh.net
vps-3bf54654.vps.ovh.net
vps-3dbf8882.vps.ovh.net
vps-3df07113.vps.ovh.net
vps-4ed12618.vps.ovh.net
vps-04fae053.vps.ovh.net
vps-5c9341df.vps.ovh.net
vps-05ee696f.vps.ovh.net
vps-6c08c597.vps.ovh.net
vps-6f5f5215.vps.ovh.net
vps-8e708928.vps.ovh.net
vps-024a83ed.vps.ovh.net
vps-027e1203.vps.ovh.net
vps-59b37fa9.vps.ovh.net
vps-59de7bf8.vps.ovh.net
vps-72a72e37.vps.ovh.net
vps-83e18af2.vps.ovh.net
vps-93aa8546.vps.ovh.net
vps-704df1bd.vps.ovh.net
vps-801d493c.vps.ovh.net
vps-843e54ae.vps.ovh.net
vps-6786a142.vps.ovh.net
vps-54416d16.vps.ovh.net
vps-67929fe2.vps.ovh.net
vps-141148b2.vps.ovh.net
vps-0225835e.vps.ovh.net
vps-37712306.vps.ovh.net
vps-a5e28e26.vps.ovh.net
vps-ae0bd21b.vps.ovh.net
vps-b3eb95c5.vps.ovh.net
vps-b4a463b4.vps.ovh.net
vps-b451a102.vps.ovh.net
vps-c7fe3a73.vps.ovh.net
vps-c945629d.vps.ovh.net
vps-cf583044.vps.ovh.net
vps-d6ef3b60.vps.ovh.net
vps-da8eb366.vps.ovh.net
vps-dd44d20b.vps.ovh.net
vps-e2cf8f1c.vps.ovh.net
vps-e77bef33.vps.ovh.net
vps-e83cfcbb.vps.ovh.net
vps-e283a22a.vps.ovh.net
vps-e612559c.vps.ovh.net
vps-ec21b1bb.vps.ovh.net
Feb 4, 19:04 UTC

Feb 3, 2023

[RBX3][Dedicated Servers] - 46A11/46A12

Resolved - Start Time : 03/02/2023 11:30 UTC
End Time : 03/02/2023 19:30 UTC
Service impact : Some servers were unavailable on 46A11 and 46A12 racks.
Our technical teams resolved the issue. All impacted services are now operational.
Feb 3, 19:32 UTC

Investigating - Start time : 03/02/2023 11:30 UTC
Service impact : Some servers are unavailable on 46A11 and 46A12 racks.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.
Feb 3, 12:12 UTC

VPS - BHS6 - host362495

Resolved - This incident has been resolved.
Feb 3, 17:13 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host362495

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

e79aecf3-e7af-4102-9df5-08352562bfb6
a9d90586-fd94-4bcf-90b8-20191cb74c29
6ce0ff9f-245a-445f-a75c-c1b739e77e9f
741151ea-c8e9-4194-802e-4ede24f8923d
468bf770-c6f6-4d57-a590-a30debb46b25
167a5a78-6ccb-4f29-994b-7090fc471216
f42b88ef-fcdd-4a75-a09f-15034a1700b1
199db6ec-8601-464d-a06c-31c4f93f9d4f
784291b6-c9b5-4338-9fa7-6b975cc772bd
11421407-623d-40d5-84fb-63152d4c1468
f0491ed1-2c19-4630-b4f2-74622fb00d16
abb0d2a7-0a51-44c8-8224-2d4ab8aa968d
4042590d-c11d-4420-a48a-4c310f7f396c
83957c3a-6511-48bb-a335-290a747c693e
c178e348-f5ad-4914-a7d5-4472de7f3798
9d60dfa1-ef2a-404b-91b8-f97c886018b5
666af3a7-0c0f-4ac9-8d7e-6fc7400a6265
d9c68ae2-df43-4bd0-b481-05f3a96d29ec
cffa7b09-2912-4b70-bd6f-60ff20948ab4
cf72fe9d-7050-44db-a3a1-2f40ce3d6733
0645f664-e0fc-4a1e-8904-86f31b6f4769
692e546a-e839-4413-baf1-758e535bf4ff
d3a9f531-4f19-42d7-84f5-1f9fa751cabd
163551b3-9e4f-4f5e-9518-fb2d68e66735
3da4194b-81a2-4e28-a82a-cf5fdcfbed8b
890ca75d-f963-4844-bafe-15be04e3db95
fbfbe187-e1f0-4079-9c02-f30bfd9bc8e1
8b169ec5-eaa2-4ec7-849f-4be8e06768cf
ff9925da-cda6-41f3-add2-da955ef360e3
0f910533-6d78-4cb3-b524-4027d336e97a
926ad9e3-6e72-4069-8538-52a2a9c76c58
e532107b-d386-4077-82f5-9ae97f5fd2d2
1f4aaaf6-f49b-4290-a9d4-6e8320c92088
ab7aaf6d-c3ca-47b4-a666-5a2c46e8a7ce
5e92aa35-ff95-46bb-a5b0-fd1ccb30b476
17eacdb3-35a4-4e67-8ff1-6f33cde43b85
be871a8c-108e-453d-a794-e32bf1249d53
7459e096-23ba-49f1-b7a5-a34a4ee71077
50650a53-592d-42a8-b135-80aeaa57da61
0e6f32de-594e-4deb-82f3-6cf88bcec8c7
122bf527-cc3c-4dff-91f3-6086601fcf3c
1bae5877-cfc3-4e33-8172-ec4b54025973
c9c42234-714f-4aff-ac78-968ccecc237c
01cdf89d-aa7a-4e20-93c7-a62bc53e4a95
176eff2a-a6e1-4ae6-a35f-d3fd8138cc10
d329ce4d-4d46-4d02-992a-ce08e62e564f
Feb 3, 15:51 UTC

[Global][Baremetal] - ESXi Ransomware Nevada

Resolved - Our teams are mobilized against the Nevada ransomware attack primarily targeting ESXi servers in version before 7.0 U3i, apparently throught the OpenSLP port (427).
So we invite you to follow the instructions in the following link: https://blog.ovhcloud.com/ransomware-targeting-vmware-esxi/
Feb 3, 16:59 UTC

Feb 2, 2023

[WAW1/GRA1/RBX1/LIM1][Network] - Network equipment version upgrade

Completed - For information, the operations on this maintenance have been postponed to a later date.
A new schedule will be communicated to you in the next few days. We apologize for this inconvenience.
Feb 2, 20:18 UTC

Scheduled - Start time : 02/02/2023 20:30 UTC
End time : 02/02/2023 23:59 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Jan 19, 17:37 UTC

VPS - BHS2 - host256156

Resolved - This incident has been resolved.
Feb 2, 09:58 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host256156

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

72062bb0-6dd1-4069-8459-ab06b67445e3
45b27f0b-4615-4302-b0d8-60252a3c9dc8
757a2046-b960-434a-ba59-2e7aa1ed7141
2d6fb2dd-914e-4bfa-9c18-65d82efdb48d
30b09b55-d5b1-445d-be98-1d5d7903a2ba
49ba8f3e-f43e-4ec2-baec-3b71f9f58169
325d0549-84fc-4a78-8a11-1dd947902000
95dd5d82-4c3e-4927-b8e9-3977c9085fe3
49ca5dca-7745-4d69-acda-d6bbf8703fd0
786535b2-0e6f-49bf-ad3d-07869a59a103
a08eef9c-c318-43dd-a1ae-cc199de2dacb
bb60b643-2889-476b-a107-68c823c93256
5a6b7c27-6b14-4b38-9299-74be912ec535
c9476e74-e689-4528-84ed-79322c419932
9151f864-352d-481c-8a8a-2a478b53a07a
284d1878-1f6c-43ab-ae59-5073ff45a468
7bcbc428-21ff-4af5-bbd5-d00331a3b9c0
13e703bc-27ba-4c47-9e22-a3ef08c25b04
9ea3e870-b0d3-4608-99f1-275d65dc6c07
e37be9c9-5a13-4a1e-b480-af9a6c98e6f3
7a85b696-9c9e-4a76-9c2a-fbbfd9757be1
d6350f9d-cedc-4e55-a857-56e72daf633d
6fcd9b29-d171-4098-9f99-a3aebc7d9f33
f9b341ae-cf92-42b4-9ff6-33fdcb03d22d
af5a0c53-a732-49a8-9f93-af625ae96650
0e547ee2-71f5-4180-ab90-b0df629412bf
5ecc506c-c56b-43c2-a105-308f25c11fe2
3d368ef7-076c-49d3-99f2-3c51bc03ad5a
80512746-1951-47ba-9f0a-680b71103eec
ccd7e928-43b1-4a17-840e-68f3cf88235d
328bfb1a-2136-45b0-a2ac-a1256f2aca69
9febe2fe-c088-4dc1-be39-e3837852500b
4881237a-f23e-4558-9cf0-38b6435f06f6
b5f499f0-e07c-41ce-a4b8-220129ad0477
41fa5f09-b5b0-4542-bf7b-05503803b46c
1c82b58f-5d80-41b3-87ac-63e574e98381
Feb 2, 09:48 UTC

[BHS7][Dedicated Servers] - Network equipment operation

Completed - The current maintenance has been postponed.
Feb 2, 07:33 UTC

Scheduled - Start time : 02/02/2023 08:00 UTC
End time : 02/02/2023 11:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a maintenance operation on multiple network equipment.
Jan 24, 18:03 UTC

[ERI1][vRack] - E101F06

Completed - The current maintenance has been postponed.
Feb 2, 05:05 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 05:00 UTC

Scheduled - Start time : 02/02/2023 05:00 UTC
End time : 02/02/2023 06:00 UTC
Service impact : vRack network unreachable during this maintenance on the E101F06 rack.
Service improvement : We need to do a curative maintenance on defective vRack device.
Jan 19, 21:57 UTC

Feb 1, 2023

[LIM1/GRA1][Dedicated Servers] - Network equipment maintenance

Completed - Operations on this maintenance are rescheduled in coming days. We will provide new schedule soon.
Feb 1, 20:20 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 20:00 UTC

Scheduled - Start time : 01/02/2023 21:00 UTC
End time : 02/02/2023 00:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade for multiple network equipment.
Dec 15, 22:49 UTC

[BHS4][Bare Metal] - Infrastrucutre

Resolved - Start time : 01/02/20223 12:44 UTC
End time : 01/02/20223 13:58 UTC
Root cause : Following the operations in progress on this: Maintenance link some customers experienced perturbations. Our technical teams resolved the issue.
All impacted services are now operational.
Feb 1, 15:53 UTC

[GRA1/SBG3/LIM1/ERI1][Network] - Network equipment version upgrade

Completed - The scheduled maintenance has been completed.
Feb 1, 10:13 UTC

Verifying - Verification is currently underway for the maintenance items.
Feb 1, 00:52 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 20:31 UTC

Scheduled - Start time : 31/01/2023 20:30 UTC
End time : 31/01/2023 23:59 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Jan 19, 17:37 UTC

[RBX4][Network] - Rack 56D15

Completed - The scheduled maintenance has been completed.
Feb 1, 07:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 05:30 UTC

Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 11, 21:09 UTC

Verifying - Verification is currently underway for the maintenance items.
Jan 11, 21:08 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 05:31 UTC

Scheduled - Start time : 01/02/2023 05:30 UTC
End time : 01/02/2023 06:30 UTC
Service impact : Public network will be unavailable for 1 hour during the maintenance time.
Service improvement : Following our continuous improvement policy, we are replacing a network equipment.
Jan 11, 03:38 UTC

[RBX4][Dedicated Servers] - 54D17

Completed - The scheduled maintenance has been completed.
Feb 1, 03:49 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 00:00 UTC

Scheduled - Start time : 01/02/2023 00:00 UTC
End time : 01/02/2023 05:00 UTC
Service impact : Servers unreachable during maintenance (30 minutes max per server)
Service improvement : Due to defective network equipment, our teams will relocate the servers from rack 54D17 to rack 54D19.
Jan 20, 00:41 UTC

Jan 31, 2023

[GRA2][Dedicated Servers] - Network equipment version upgrade

Completed - The scheduled maintenance has been completed.
Jan 31, 22:40 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 20:00 UTC

Scheduled - Start time : 31/01/2023 20:00 UTC
End time : 01/02/2023 00:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Dec 20, 22:45 UTC

[GRA2][DedicatedServers] - Rack G212B14

Resolved - Start time : 31/01/2023 22:55 UTC
End time : 31/01/2023 23:05 UTC
Service impact : Servers in the rack G212B14 were no longer responding.
Root causes : Network equipment malfunction
A network device has unexpectedly rebooted. All impacted services are operational anew.
Jan 31, 21:30 UTC

[FRA1/LIM3][Network] - Network equipment version upgrade

Completed - The scheduled maintenance has been completed.
Jan 31, 21:25 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 20:00 UTC

Scheduled - Start time : 31/01/2023 20:00 UTC
End time : 31/01/2023 23:59 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Jan 24, 01:10 UTC

VPS - BHS2 - host251065

Resolved - This incident has been resolved.
Jan 31, 21:20 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host251065

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

bb7f5d71-abf9-4c61-99e0-dc3a5e993303
8a0b929a-82c7-4fd2-99cd-83a29d2a6f5f
730141c0-c7fe-47ab-9d44-8ba7cc4d62fd
0887cfc0-8eba-43cc-a4cd-a8a160a686d0
2b83802c-a517-416c-bf31-d34d1d19ecd4
de9c0b52-abd8-4e95-a13a-3437173714f1
94e87b18-50f8-4a8c-b73e-cd8a1cff8bc5
09471136-8424-4b0c-8f54-8661f493b7d5
b24de9df-9be8-4718-a047-e4880beff5ee
18506075-48d7-43f8-b697-0e34cf66c5f9
a3b41075-4d88-4cf6-a292-42d03beb5b93
f40dc27a-8edd-4350-a514-80b91288a312
4751d997-7648-45c6-b7c0-05358cc8b59c
b9adb2c6-7576-4eed-a01f-e81a2558fb16
87c3b5dd-4526-421d-a594-422392a6fdfb
8d40fc91-18c4-429f-adc2-91af46705256
eee31e50-9d77-4c75-acc5-5af2202dacc9
81465c37-a3d3-4f9e-a6d7-d528331c5b0b
35ffebb2-5cdd-4759-8cf1-3fc15bd29c62
18891a81-5e23-4804-97bd-683109e2ae07
7d12b908-563b-44dc-8c77-12a9e48426bc
4eab1899-3e89-426e-82c5-5e7edd2d5460
fb7318e4-e61f-4f70-bc20-65c80c22addc
5e2661dd-6ff2-4fe0-9562-6fc5ca10a9be
b123fcd3-dc86-44ec-ac07-dd0b22b1b3a7
2444dffc-8433-4409-b988-9e6beac78456
2523ed78-1ad8-46ab-b796-71c01456eb57
02514bf7-6aae-45d8-a4af-0c0a87d775bc
ac748822-d7d1-474c-b04d-2d0bdabf78ed
24831b74-b854-4466-9bbc-7b69b53cb95a
218c9a6c-d239-4c29-81f4-3ff9b55e8d6f
Jan 31, 21:10 UTC

VPS - DE2 - host1295112

Resolved - This incident has been resolved.
Jan 31, 19:45 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host1295112

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

e6d47f6a-ba8b-4544-b990-17c7f48ffb69
1776676e-1ae2-4901-84f6-4a94bed7f02a
78d0648b-3e21-4f03-89ca-c726b78608ce
2600b788-1f87-4253-aaff-c18e08edf717
0126dcdf-ff40-4c08-a737-458b72de3a75
62cc5cfa-5ae4-4449-9963-9d239fd1d8e8
09421f06-003a-4b6c-ae72-40f94aba2a53
82bb619e-6c4f-4bfd-a6e9-d4a49e888f58
6ef7765b-3eb2-4f13-9412-dd3d0ae511c8
177767ab-6691-4a06-a570-3e5ad8cb0b19
9fa703e9-b465-4318-aeea-b6e1debb7ca2
cd1e7db0-4762-4f95-b28f-8521ff9db55f
52d6c02c-508b-4602-bd0c-e2ac827cd339
e3182640-c565-483e-b4da-70d28235aec3
f91d48df-7e42-4f1c-b19e-6d82e3f6422a
a6c2ca6c-a88f-4ee1-88c0-5b67699f464f
c76a6688-037b-4733-9205-038fc79aac39
7b81577e-9180-4064-a184-1110dbafc3a3
2240ecf4-4aff-4271-9455-d81221862d1b
213f11cc-6052-4afd-9f24-c78fdd915d12
e9dc4cbd-0330-4f91-ae6f-fef1c3fd0e86
3292415c-4609-4c9b-bd6b-30efea4c8945
a44adec2-a7a6-4dfb-af67-a6ddb39edc84
e538dd92-21a0-436c-84e5-880d989f28b8
d55e027e-ad9b-4567-93f5-4f49864bc2ff
1182f43a-cccb-4ac5-b613-5f2926149e54
7661bb59-b32e-4d3c-85ad-9a964496371e
04881f85-2b15-4958-baec-6beae325535a
df92c421-610b-454c-955f-016ab73b1976
1d1afac2-1435-4e07-962a-b2c23c6bf47e
fed89b55-eb71-4089-a0f6-b1d7442df77b
4398f58e-3e3c-4a6a-b12c-4d23b9dddff8
e25e815a-5e40-4148-8acc-2b2c6d27c6a9
7774d486-9a64-4e6a-8c9e-d5136f8430f3
707caa85-3fb7-4ada-affa-ec369208a302
41689c8e-d0a8-42e0-9f4b-26b28d668b86
04c0aa47-a7a1-4168-aa23-f0d4eaf3b07e
96fd77b3-7e00-485f-94e2-a52b99996c55
1eff3d12-7d46-4573-a4bd-46ed0bd26705
e49c439e-2845-4b9c-bdc8-e6ec891500b7
6e558ed0-6a1b-4462-a051-7d645052b6f1
58e57d01-8d15-47d8-b8a3-fa176c248b5c
8b287bfe-3872-4093-aff0-6a6467f347df
b95c5679-e4a4-45b3-843f-c605beeee839
754b2a5f-056f-4939-b161-31546eaaa280
410f812e-40c1-488d-b776-1167470f8f4c
2ca053f3-c240-48ac-9f88-96b516190110
054ca1cf-eecc-45bf-9232-cbdbf27123cd
cd51ea32-34c7-47c3-91bb-71fd10340a86
931e2fb6-eb23-45e2-9825-f69f12646fd2
fabf8e5d-9241-46f0-913e-23728efabd96
bd9ed4d7-4b0e-40be-9a7f-896c2e975e83
7d19156e-6e2d-4d01-8262-1acc7049cf00
12392254-0dc0-4b52-939c-0885984ecb58
190c435e-e393-4d5f-b374-6d2a7072c139
07fe00bf-ff80-447c-940f-663376bfd5d5
8406beee-0100-45ce-9530-3642c729c302
7e590449-5d6e-4af0-848f-6f9a99378a9f
3588f060-ea4c-4dfa-8dde-c565081c6b5e
6a707c78-ccad-439c-a191-31ea3596655b
c3be7396-5be3-4230-8e76-b98b69f05f25
87437125-d18b-40a2-83dc-5868abefad56
43ed3e5d-8bda-482e-aaa0-7001a62fe620
b989bdb3-0418-4619-8766-f70d8b259285
71af4c38-385b-44ba-b22e-3830a618b4a9
289adffa-765d-4001-941d-7263c4fa42c3
6a25fb17-82d1-4f4e-b6f9-9223f728b3e1
7f0b5699-c88b-47a9-9d44-eed4d19772c0
ac17ba20-4162-4b4c-bf16-2a37b3dd7edc
0de488c6-aeb6-4a08-826b-efbc09f8601d
af8cc823-d135-424c-a329-46d453e01f35
136fd7d2-7428-4837-909f-c35b5234aa1a
64915c29-f94a-4dc9-a21f-2d9accf3928f
8851704b-3f57-4a69-bd14-5d91706a3593
7ac8b374-058a-4f9b-bfe6-6b3b8c0bb001
5154f7fb-c0d5-480e-85f8-a4e1d1def608
c54da41e-1e7b-4d29-ac5d-41f4b973d93e
bc65bbe2-da05-4e41-8520-300d74c05a0e
cb81c301-7e68-4b9a-b32e-49614c90495b
24a07c39-0522-47a8-805b-361f383386c1
8729ce3f-25f5-40c1-ae9f-e3fa6e901f4e
837c5ed8-820b-4bb4-8c3e-9aec0bbc6a2d
10689a65-a217-4c66-8ef4-39ab8cf14fb2
0349c1e2-28af-43c4-8e5e-3e334970729b
63173dc2-1ff7-46a3-b697-9cb64b6cff9d
8d1d756d-2189-466d-8b67-2fcf33eaaed2
031711f8-07f3-4ab0-8853-084a1a543234
d7344e47-880a-484c-86fe-1c610c213831
f35d9f08-a351-4ff2-8b83-311b38ccb322
7e49b1cd-05ef-4fde-8a35-673e0bc8ae42
12646d16-20e5-4559-be97-20e77431cacf
6f62be61-aa53-4c92-9e1f-7e9bb127d4e6
a78c419a-f5d2-4899-b4ab-227d7f298562
2eec6481-db26-4329-ae7d-f1f5e3e90acc
62ef4819-c556-46b1-a9d2-7e2dfb20e4aa
cd36a9c1-5427-4eeb-b379-5839e536711e
823de5bc-526d-4c70-81be-1dc623d78e0e
34bd9546-7cc0-4c6c-84ac-66d0082afaa9
8db90ac9-ab4e-4d0e-ae36-b584193038b4
bca99699-c620-46ac-96ca-ffee09f8f050
f52ea1f5-4ea6-4d5d-a293-33dbab059033
092acfad-5126-4130-a9b1-b16934baab45
e275c380-9e46-4bca-bb6b-dcc78e371cb1
0a86c1b4-40ab-48d5-8325-efc60fd53196
530ccac7-aca9-43c2-9ce0-75788b6661da
3c60b571-8794-4368-a92d-d5c814da51f3
Jan 31, 19:35 UTC

[RBX8][Dedicated servers] - R821L13/R821L14

Resolved - Start time : 31/01/2023 16:12 UTC
End Time : 31/01/2023 17:05 UTC
Root cause :It was due to a malfunction on the watercooling of these racks..
Service status:Our technical teams resolved the issue. All impacted services are now operational.
Jan 31, 17:21 UTC

Identified - The issue has been identified and a fix is being implemented.
Jan 31, 16:41 UTC

Investigating - Start time : 31/01/2023 16:12 UTC
Service impact : Public and vRack network are unreachable on these racks.
Ongoing actions : Our technical teams are working on the issue. Update will be post as significant progress is made.
Jan 31, 16:24 UTC

[SYD1][Network] - Network equipment version upgrade

Completed - The scheduled maintenance has been completed.
Jan 31, 15:25 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 12:00 UTC

Scheduled - Start time : 31/01/2023 12:00 UTC
End time : 31/01/2023 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Dec 21, 23:16 UTC

[GRA1/SBG3/LIM1/ERI1][Network] - Network equipment version upgrade

Completed - The scheduled maintenance has been completed.
Jan 31, 02:35 UTC

Verifying - Verification is currently underway for the maintenance items.
Jan 31, 00:45 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 20:30 UTC

Scheduled - The maintenance wont be completed in scheduled time.
It has been postponed. Here is the new scheduled :
Start time : 30/01/2023 20:30 UTC
End time : 30/01/2023 23:59 UTC
Jan 27, 05:52 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 20:30 UTC

Scheduled - Start time : 26/01/2023 20:30 UTC
End time : 26/01/2023 23:59 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Jan 19, 17:37 UTC

Jan 30, 2023

[FRA1/LIM1][Network] - Network equipment version upgrade

Completed - The scheduled maintenance has been completed.
Jan 30, 21:16 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 20:00 UTC

Scheduled - Start time : 30/01/2023 20:00 UTC
End time : 30/01/2023 23:59 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Jan 24, 00:45 UTC

[BHS4][Dedicated servers-Network] - T04C13

Resolved - Start Time : 30/01/2023 17:00 UTC
End Time : 30/01/2023 17:39 UTC
Service impact :All the services are working as they should be.
Root cause : A hardware had a malfunction and needed to be fixed.
Jan 30, 17:42 UTC

Identified - The issue has been identified and a fix is being implemented.
Jan 30, 17:17 UTC

Investigating - Start Time : 30/01/2023 17:00 UTC
Service impact : The Network is unreachable on this rack.
Our technicians are currently working on in order to fix it.
Jan 30, 17:16 UTC

[SGP1][Network] - Network equipment version upgrade

Completed - The scheduled maintenance has been completed.
Jan 30, 16:32 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 14:01 UTC

Scheduled - Start time : 30/01/2023 14:00 UTC
End time : 30/01/2023 17:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Dec 21, 23:16 UTC

[BHS7][Network] - Network equipment version upgrade

Completed - Start time : 30/01/2023 08:00 UTC
End time : 30/01/2023 10:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Jan 30, 10:35 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 08:00 UTC

Scheduled - Start time : 30/01/2023 08:00 UTC
End time : 30/01/2023 11:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Jan 19, 17:37 UTC

VPS - DE2 - host799280

Resolved - This incident has been resolved.
Jan 30, 10:24 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host799280

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

551825c6-79c6-4bef-9741-6a41887243e3
Jan 30, 10:12 UTC

Jan 29, 2023

VPS - GRA6 - host1470803

Resolved - This incident has been resolved.
Jan 29, 00:00 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host1470803

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

ab97af2a-e54b-4b7d-b813-435f663c91fc
e08a04ae-bc75-4d9d-9f97-04d6cd299875
49ac35a0-97e5-4e3f-b5b3-72992849d28b
67840a76-62ce-4053-a99d-af70dc2a22ea
a6faa360-7c7d-4ceb-8cd1-4d44635d5bf1
62f0e4dd-b423-4c37-a091-7a63f4dbf0c5
7856f604-eb84-40fb-a28c-f86821147112
4c790f88-8bab-4f67-bf35-97be1a5cb9f7
d1ac5374-0ce3-4f5c-9fed-40d0caf92d24
ff3fb668-3d95-4fcb-ac8b-5abdc34d842e
d6519a46-03e8-41fe-8520-78335ead7569
9590de8d-c240-4d34-b9e3-c3db51d7a354
9c13fb4e-2135-4e76-a419-09711bbf9f8d
ba09a0c7-5259-42df-9933-d6400f689ad6
099d3c40-3d2b-4427-b557-fcd54675ba2d
d6cacb8d-8dca-445e-a4b3-4170c140f3bb
d7c18c26-ecc3-4239-ad4a-1586a632e247
a7da73cc-72f2-4858-a80f-63813e3a868d
ca73a10b-e43c-4745-8ec3-0c7159c5b85c
ab01b7d8-c4d4-4399-87ee-2f92077d39f8
df98b926-e1ac-438e-8111-5589054a033b
4ae85fec-73da-4985-8d84-ac6b300fe0a6
b09e9b6a-203e-4495-bfd2-5ab78a7cf382
Jan 28, 23:35 UTC

Jan 28, 2023

[LIM1][Dedicated Servers] - L121B04

Resolved - Start time : 28/01/2023 00:10 UTC
End Time : 28/01/2023 00:21 UTC
Service impact : Public network was temporarily unreachable in rack L121B04
Root cause : A network equipment caused the incident
Our technical teams resolved the issue. All impacted services are now operational.
Jan 28, 00:22 UTC

Jan 27, 2023

[RBX3][Dedicated Servers] - Rack 45B03

Resolved - Start Time : 27/01/2023 20:00 UTC
End Time : 27/01/2023 21:08 UTC
Root cause : The incident was due to a problem with the power supply equipment.
Our technical teams resolved the issue. All impacted services are now operational.
Jan 27, 21:51 UTC

Investigating - Start time : 27/01/2023 20:00 UTC
Service impact : Some servers are unavailable.
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.
Jan 27, 20:22 UTC

[ERI1/GRA2/SBG3][Network] - Network equipment version upgrade

Completed - The scheduled maintenance has been completed.
Jan 27, 00:15 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 20:30 UTC

Scheduled - Start time : 26/01/2023 20:30 UTC
End time : 27/01/2023 00:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Jan 17, 21:10 UTC

Jan 26, 2023

[SBG5/GRA3][Network] - Network equipment version upgrade

Completed - The current maintenance has been postponed.
Jan 26, 23:47 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 20:00 UTC

Scheduled - Start time : 26/01/2023 20:00 UTC
End time : 26/01/2023 23:59 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Dec 21, 23:16 UTC

[FRA1/LIM1/SBG5/GRA3][Network] - Network equipment version upgrade

Completed - The scheduled maintenance has been completed.
Jan 26, 21:08 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 20:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jan 24, 00:36 UTC

[YMN1][Network] - Network equipment version upgrade

Completed - The scheduled maintenance has been completed.
Jan 26, 17:47 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 16:30 UTC

Scheduled - Start time : 26/12/2022 16:30 UTC
End time : 26/12/2022 17:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Dec 21, 23:36 UTC

[GRA3][Dedicated Servers] - GRA0318B02A

Resolved - Start Time : 26/01/2023 03:30 UTC
End Time : 26/01/2023 16:38 UTC
Root cause : The incident is due to a problem with our cooling system.
Our technical teams resolved the issue. All impacted services are now operational.
Jan 26, 16:40 UTC

Update - Most of the impacted servers are operational anew.
Our technical teams are hands on the remaining.
Jan 26, 13:17 UTC

Update - Our technical teams are still working on resolving the issue.
Jan 26, 08:35 UTC

Identified - Start time : 26/01/2023 03:30 UTC
Service impact : Incident caused by a default on a cooling system.
Ongoing actions : Our technical teams are working on the issue.
Update will be post as significant progress is made.
Jan 26, 03:43 UTC

[SBG3][Network] - Equipment maintenance

Completed - The scheduled maintenance has been completed.
Jan 26, 15:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 13:11 UTC

Scheduled - Start time : 26/01/2022 13:10 UTC
End time : 26/01/2022 17:10 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.
Jan 24, 17:58 UTC

[BHS7][Network] - Rack B716A03

Resolved - Start Time : 26/01/2023 08:22 UTC
End Time : 26/01/2023 08:40 UTC
Root cause : Cooling malfunction
A network equipment had to be manually rebooted.
Our technical teams resolved the issue. All impacted services are now operational.
Jan 26, 08:00 UTC

[GRA1][Dedicated Servers] - G104A03

Resolved - Start Time : 26/01/2023 00:05 UTC
End Time : 26/01/2023 02:47 UTC
Root cause : Incident caused by a default on a cooling system.
Our technical teams resolved the issue. All impacted services are now operational.
Jan 26, 02:50 UTC

Identified - Incident caused by a default on a cooling system. A fix is in progress.
Jan 26, 00:54 UTC

Investigating - Start time : 26/01/2023 00:05 UTC
Service impact : Some servers are currently unreachable.
Ongoing actions : Our technical teams are investigating on the issue.
Update will be post as significant progress is made.
Jan 26, 00:19 UTC

[GRA1][Network] - Network equipment operation

Completed - Start time : 26/01/2023 01:00 UTC
End time : 26/01/2023 03:00 UTC
Service impact : You may observe some network flapping during the maintenance time.
Service improvement : Following our continuous improvement policy, we are replacing a network equipment.
Jan 26, 02:41 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 01:00 UTC

Scheduled - Start time : 26/01/2023 01:00 UTC
End time : 26/01/2023 03:00 UTC
Service impact : You may observe some network flapping during the maintenance time.
Service improvement : Following our continuous improvement policy, we are replacing a network equipment.
Jan 20, 23:59 UTC

[GRA2/ERI1/SBG3][vRack] - Network equipment version upgrade

Completed - Start time : 25/01/2023 20:30 UTC
End time : 26/01/2022 00:00 UTC
Service impact : None
Service improvement : In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will upgrade the version of multiple network equipments.
Jan 26, 00:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 20:30 UTC

Scheduled - Start time : 25/01/2023 20:30 UTC
End time : 26/01/2022 00:00 UTC
Service impact : None
Service improvement : In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will upgrade the version of multiple network equipments.
Jan 17, 21:08 UTC

Jan 25, 2023

[RBX7/GRA2/FRA1/LIM1][Network] - Network equipment version upgrade

Completed - The scheduled maintenance has been completed.
Jan 25, 21:40 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 20:00 UTC

Scheduled - Start time : 25/01/2023 20:00 UTC
End time : 25/01/2023 23:59 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Dec 21, 23:14 UTC

[RBX7][Dedicated Servers] - Network equipment maintenance

Completed - The scheduled maintenance has been completed.
Jan 25, 20:52 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 20:00 UTC

Scheduled - Start time : 25/01/2023 20:00 UTC
End time : 25/01/2023 23:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade for multiple network equipment.
Jan 12, 20:44 UTC

VPS - SGP2 - host354137

Resolved - This incident has been resolved.
Jan 25, 15:08 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host354137

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

9bdbaa69-555b-4177-9502-97357b9e63f7
066b6d54-bc88-4d03-b541-7b48ed443a91
c8a8b62c-4a46-4349-9322-ed57ca92a974
49141ce4-5348-41a5-ada7-48cdfa4e19e3
7833f993-6faa-43aa-8936-c0ca5a118416
884958fa-8e49-494b-89c4-f80391890f77
b38265d0-60c3-48c6-bee0-93c48646a666
8c9e60f5-4fa6-46bf-ae71-14fa624c3082
d5bc535c-f2da-4acc-a136-4443cb0fcb3a
b96a332d-0210-4278-b255-ef917fdc902e
63d9bfb0-1cb5-458c-a2e2-8a8c096d0fcc
3c347ef8-da1a-4974-8e53-ad50ff660d31
18aa3a91-9bea-4736-8b16-1d648d8b5932
Jan 25, 06:47 UTC

VPS - GRA4 - host656487

Resolved - This incident has been resolved.
Jan 25, 14:41 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host656487

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

4e978d3a-5d2e-4e36-9366-9c924f05a9ae
d831608e-fa32-455b-8a98-60fbd6bfbe06
05b48777-344a-4aac-bba3-96792e9a0f5a
db3e4533-db8d-4e22-956f-b32c94e7e740
1702f788-b8ad-4930-ab1d-1f5a0eef941c
31d5c8fa-3b6c-4205-9b22-e036b90c6a0d
d616ffd9-6c7e-47d8-903e-4536222332a6
60f3bb1d-96d5-440f-adc2-9c1d1306d7cd
e9f4cb41-8a2e-4243-b16e-718f8b6b7ce4
3c9c062c-6f9a-4d06-91f1-465bebac615e
a8e634d3-40fa-4da9-b79e-1b900df1d2ea
58d258da-e251-4466-8f20-ab2f301ec1f4
ccb124e9-9027-4d4c-9bf2-40dd3ecfd94d
97714ad8-4549-4fcf-9e39-2caa262a1ffa
45a2b63b-32bc-4dce-a76e-eed4eb7c7616
4fea86d7-e155-41fd-a9dd-a7a110fa306c
228afc35-886f-4164-821e-a768362c704f
41dd1efa-e622-4d15-9218-01c015f96c43
0669db27-3456-479a-98f2-dd483618e669
e59eb84f-ddbc-467e-8cde-cf5b0c91658a
e53ed6cb-de5f-4602-b7ea-3697517fbf4a
d6b4f39c-b0e3-4096-936c-01e3dbeb551b
8e23104e-dee9-4bdf-82a1-2eccb383bd01
3123d70d-f8e4-419d-99d0-d4cd84d7a7d2
7736c1b3-94e7-41a0-8dc2-266c839fb89d
10378272-66a0-42bc-ae75-882674dc6977
b3b04325-d39a-4e85-a48b-5ad3ca3597e7
ae759a49-ca6d-4d69-90ca-cb993709d81c
1dddbd8a-72af-48ec-b58f-11421eda44c6
07af3c19-b06f-48c4-8a0c-37c923dfe1c7
6634d101-59cf-4ce2-9011-82c6005e51b4
09d4d3bb-c5dd-4408-960c-8f09fb8a9449
c0e260fe-18d9-494a-9f18-ca1c754da603
3720b205-a8c1-4e1c-a08d-9725fd868274
c9555da2-34c2-489c-9953-a60f50bd4713
6f7d59e9-c9fb-404b-b615-3e7b38313af6
d6167def-cca3-4630-b21e-a7b5eb9cbefc
914de5f8-1ba7-4790-997a-f03d5ec81c9f
a06c01fb-fd8e-45b0-9a9a-3017d9659f5e
4ba6202e-373c-4683-8eac-90644d6eeb90
35f4b654-e196-46d5-97ea-c857770db74f
f15642d5-e1d0-414c-a302-014172634d44
69c9f034-0107-417c-95ab-fe19c2e710a0
26335553-5d90-4ac9-a911-9d7291fd7120
7cb3045f-2e71-4329-a122-470af42632d8
63e48334-590f-4156-832e-2a17a2794095
6cfd8b5d-fa6d-4f81-9660-b416b348f40c
06c21e55-dc00-461d-93a9-3a2e4d4c4d41
1ffe0c4e-b1be-45c3-806f-98b97f431800
fb7dfd20-5aab-4ac1-9b7a-f25ac3cfb8d6
42ffed62-ad0e-48e6-ad99-970fadd0b82c
3285f0fa-c8ad-45f1-bf2a-7a761568a7ed
3723b838-6254-4698-85d6-fe426b5806fb
f1be3e62-b68d-4231-8cde-c400033841bd
22fc9905-cb25-43fc-a8d3-e8d067c132c5
Jan 22, 17:27 UTC

VPS - GRA4 - host652318

Resolved - This incident has been resolved.
Jan 25, 14:40 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host652318

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

d0117b44-59fe-4bd6-a7bd-2d6677ec1762
560ca9c1-df5f-48ab-b09f-ba7c8cb3eefc
f15f0ec6-dc3f-450b-b36c-fbc5ece12a75
f05e7e66-0ea3-47af-9ba1-d57da7f2179f
dff72bb5-640f-4508-9349-37987481601b
d184695a-99e3-42d0-893a-beb5c17d83de
c99d80aa-7981-4f67-9d0d-56f5965acc76
162e369a-51ca-413e-b116-957a2fb580bc
aedc8d75-f221-4457-963f-35abaea943ee
3f880e32-25ec-42bf-aaf9-9a17566ce273
5b83a0f4-c522-493e-ba63-61e1c0e45b65
a51474f2-bab7-46bb-a99a-ad2fc6cae4e2
b0883a4f-411f-4545-a032-6a6df0888d0d
020a5823-7a6a-49ed-b342-2a22b4e0caca
335bdb40-ed05-4ea3-9443-b8259593fb64
f642e0d6-9f11-4e33-9356-46c2b930a6c7
96262316-a0ce-4ded-b22b-c0d6618215fa
d9963223-910c-4d3b-9cc3-a57c94462449
8d095457-b526-4284-be05-ab23f43802b7
83bf6cd8-3651-4821-bd3c-d990340c9f77
6bdfc443-cb6c-4e85-800a-8138053e8339
505f360c-94f0-4be8-89ba-5f3687a238db
5f2fc215-99a2-4b01-9177-ea43979ec5a6
8ab6edc3-bc36-44f8-8821-51fb33772fde
4aee6227-87bd-4127-84b2-860fc6c80bec
f20e4283-b313-427e-9a48-a5f62b7c1a0d
6e4955d9-559e-48e1-9db2-0ba504133754
7796c81a-526d-4e83-b472-8438d7d87203
c865758d-2209-42eb-918d-dcfd0dd2736d
355e6644-6bd2-4000-9bc9-cc537e8505aa
f6ed03d9-7177-4c4d-a0fb-cd260f0aebbd
5b70b9ee-6af9-4b91-a7c1-de6a3209e994
1e12e037-c7a5-438a-8fbd-d9fb78583c38
fd87cca1-652c-45ab-a188-a5b1a265933f
ccba0b7a-09a4-4a89-aa7c-8d6b15a7cece
a89e94fb-72af-4e1e-8f23-b6c523c4e2d7
f90384ab-4c68-4b00-8ea6-a037f0e77848
8beeab0b-7732-4140-9ef7-eee26c7a891d
58229ef1-6fc2-4b3e-ae64-7800ea225e47
7f6a374a-4b64-4bc3-b0fd-545d31037918
4c66b609-33f4-4564-a131-8242b16ccfe1
de40cca3-75e8-4c65-8db4-0e134355ca33
5e6baf00-9391-420d-a9b2-f0edb8ab269d
6a8f8f4a-9842-464b-a29a-e4fffe3464b6
43f1cfa7-366e-41fd-8657-096863a234bc
4dffee5f-b29e-49f7-b11f-df9fe99dfa71
30b50cbb-b097-4daf-97f5-0d20644a70d3
414d1f34-1b6d-4515-b008-87cc633e871f
5e3e8a50-637d-4416-8f0f-ca432dbd3e0c
a975cb44-e6b8-4578-93b2-d9d71fcc99f0
877f0838-65c6-4876-8fb8-76af8319863e
8083e54b-65fc-41d9-b4ff-86f8204522bd
814905dd-6949-4dd9-ab83-b997b993bcd2
47f503ff-f107-499b-9a76-383bc2ab4384
ee4f6cf6-8904-4b3c-b06a-d68171595ab5
fc50833e-59bd-4e6c-aad3-ba3d1219e710
00da904a-4c98-4e56-803f-4fae028d9487
3665cda5-5134-43b5-9d36-d8b18d53ef7d
30b896d6-71fa-4733-a364-aef1366ab7c3
3da0f95e-7e20-4e66-9dec-0f3480123c48
ff1acd76-05b1-4479-b07f-5ab4c1fc0ac6
08dfe213-2375-43b7-8faa-0c07724e1226
b8d10d82-52fd-4b27-b833-b9466595b4ea
58afe19a-45d1-40d2-a8d9-6986a902407a
fed45cd9-c2a7-4651-8807-74b7fd220749
60269b70-6a3b-4aef-9f98-9dd7c681b6c0
4014f8ae-09cd-42f3-804d-4ddfa4d0a053
428c7c7a-a3f7-4656-be7b-e5255ac59a11
bd0faff3-14a5-4a98-905c-57e807614cc5
5b246ed2-c8f3-4341-a168-e7f2e8a6e115
Jan 21, 23:47 UTC

VPS - GRA1 - host1258313

Resolved - This incident has been resolved.
Jan 25, 14:40 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host1258313

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

vps296137
vps302244
vps302545
vps302356
vps301365
vps301226
vps297654
vps298055
vps297134
vps296479
vps296160
vps295944
vps294861
vps292868
vps290768
vps210243
vps210047
vps203284
vps204054
vps202551
vps202373
vps201989
vps199793
Jan 21, 23:35 UTC

VPS - GRA4 - host656487

Resolved - This incident has been resolved.
Jan 25, 14:39 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host656487

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

VPS - GRA4 - host653349

Resolved - This incident has been resolved.
Jan 25, 14:39 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host653349

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

90b4484e-8bfd-4cf0-ab7f-c010386e2d26
282ac2da-a6e3-4f19-ac8c-05f85470e673
d983515e-3eab-466f-afa6-41486bdc42af
22070898-0993-4584-86e6-2c6061b5b6c1
9f24ba31-6ffc-404e-b684-c0acfaf87ed8
eac53052-6b25-47c1-97cd-ff767a3cf523
984fe688-faa8-476a-8a01-5895de454230
65171100-3f7f-4873-981a-706714050158
c98fd56e-3b7b-46d9-a650-3d6d977b5d10
e489e674-8c0b-4d99-8370-984eac6a605d
22f26d53-f263-406c-afe8-78b4418706ef
05a9461a-e61f-41ce-8a57-535a39c14a2b
a30e137e-4e4d-4021-8925-699b58eb091b
4c19ab1c-078f-40c2-98ce-02b2eb2aba72
337a552f-62f7-43be-996e-513805e98033
46455e63-0d72-497b-982c-e6ed0491febe
8e9061d7-8ca0-4e9d-a070-878c2595b828
fc9125be-0244-47a6-a531-e479063496a4
d02d4796-ffc6-4116-af5f-d127c700cc45
f95772d4-da58-40b3-988e-df34cda3844d
f9977c0b-c663-49e4-a037-f1332b1ab165
013d7044-d07b-44b3-a03a-aad4006ebd6a
2bae4660-d3df-4d44-9d66-30f40c6ce7f2
Jan 21, 23:31 UTC

VPS - GRA4 - host652320

Resolved - This incident has been resolved.
Jan 25, 14:39 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host652320

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

e2c1016d-d1ac-4b8f-b200-22fbce6f5114
705e9b3f-8f75-4b1f-ba7b-9e61eb865dd4
97da9e29-23fd-4401-8a50-8db0b868d4b7
82ebcf8b-c8be-4d02-ac60-d70defa11168
20410d67-f2e9-43ec-833c-04eadb94bb97
700cdef4-7555-4e88-abe8-d39575ed2bca
4d368243-2826-4861-aeab-a3863dc1e9c1
3a6549f1-2a91-4fdb-bf8b-52af54fe9da4
d6f6a103-f198-49f3-b1e9-edde9334003a
acbc0017-58b1-4edb-b136-0e9aa4899b5c
3521ed34-2acb-4de7-b31d-8927f7e90d56
4efef99c-18a6-468b-81fa-256e807eea6c
9651fd52-98f7-4671-94a7-8fa14e77bac5
d5a49ebb-143c-4439-a815-9e5791ff58bb
f3d5c72b-d802-4e02-a25d-2a7bfbe4b464
f2a0c6ea-b4dd-4b64-a2f8-9fd97cadb913
5f398810-fb3f-4169-854b-b796932191e3
Jan 21, 23:31 UTC

VPS - GRA4 - host653347

Resolved - This incident has been resolved.
Jan 25, 14:39 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host653347

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

d5ec4e8a-9cf9-4b69-864b-2a658db080b1
bceb8fa2-b2fa-44c6-845d-12d7e89d5b79
d060907e-4cdb-4e5c-a2e6-02f6e0c98715
6bc972b2-c957-4f5b-92e6-ee09a9e33ae1
c278383a-51ff-4568-ab0c-93cf39945b9f
80be91b7-56ba-426f-b414-bd0d2baf0a2e
ae9067f5-3b0f-4738-a096-8d129f4a37a9
aebb3f48-d242-4995-8163-4c47655a3305
57b50a2d-cccb-4804-bee9-34c0bab612c0
8f67db95-23f2-4310-9cf2-2fa333c166a9
79b5cb9c-3a89-4d07-b359-137f1c162b02
d25a1b19-a5e8-4e19-ab8c-c4d1da4a525d
dff8e635-da7d-49df-bfc4-272cd355c5ee
4ccf8524-feb5-4e5a-8c17-292ce5320a98
fc9b8897-6899-47ed-aad8-3720bbac9932
a9027327-d73a-4c45-a69e-44406abada47
e427439f-ffb5-4697-8635-2281d64232d2
fa016252-ee2f-481a-8056-3c0a01cc26cb
92bf20ee-070b-489b-a098-cd17755581f1
670aa445-bcb0-4d6e-bc33-fc69ccee417a
3ae568cc-fd7c-4236-89c8-39943bf9e9e0
6b3b98fc-0f56-4a03-8ec8-908519f82439
b0326908-29a4-4251-8e42-0726f9aa1e45
d56698ac-d198-483f-8e61-4e67bb2111e2
79b94db4-056c-4fd1-b6e2-380dd704efec
69aacf6e-2469-4904-8dc9-99b8afc82e27
9f0490e3-2f05-437e-8684-e10cb8c77a5a
4d5617e5-1598-4497-a4bb-594286f2f9c7
022a85cb-4516-4c82-8e5a-3d56ab989ea5
be6f852c-90e1-432e-9610-ff9e6d083ea9
e624ff3b-085a-4d3e-9b0f-27f23780da29
448b6eb3-a85c-44d9-82c1-9f345d4714c8
0b4978cb-99ee-400a-8770-449866fbe9bc
cb268072-fa22-4b73-95fd-f51b59487399
81ccae09-e186-4df5-995d-5928907944ab
Jan 21, 23:28 UTC

VPS - DE2 - host1278878

Resolved - This incident has been resolved.
Jan 25, 14:38 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host1278878

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

cb3dc9dd-2e06-44e5-9c6f-cb8ef1312ce5
fa934d55-60fe-4f27-bf9e-f373e124aaa6
bf400236-c356-4359-bc8c-5fa6f48c4c28
f18f2744-80d6-4dc4-a4fb-410a5dd2ca42
5d0b6c37-3054-4fb8-96f0-243a5fdb13a0
5229ea08-2ecf-4af7-8ac9-e1a1f8d174fb
0df85b25-9090-4bfb-a9d9-32fba64a9247
6457eea2-f94d-4937-8950-ac4632c31e0b
4801df9d-7537-4695-9103-3a3dffa79394
191cabda-3a63-4512-ab9a-536de80fa699
75461054-b5bd-407b-a082-e98c6eaa7b11
a631a4c1-d252-4ba9-8bcd-887c1a405f24
fcf58242-89c4-453f-a784-3ae205d5df48
c8d99bdc-9c8d-454f-9e47-1a41899753a6
0b96e98d-b215-4f2e-aca1-1a3fd20aeebf
2b01af05-5719-4583-b037-6f3891801c07
0298166d-377d-4e57-a217-9d2a7624499d
4593655f-b8f4-40af-a6e4-2ba968f5b6f1
6a65b88b-482b-42c2-811a-0b3895599652
ac5a9076-94b7-4229-a784-32b21bd1bbb6
2aaeb72c-257e-43a0-9cc7-657b6f9d16fa
f489f437-38c9-448d-849c-f8939908e58e
52298c80-e928-4d77-b901-c286d8613300
41dc8932-f456-4d40-afd8-a0248ef18c7d
5529b834-1eba-496a-98d5-f373aa71aa8b
fee18104-21ee-47f2-9bab-dacaa80b6deb
ea14de3e-b0b5-454e-a649-4eb99a4cdce4
66c263e5-cec8-40d0-b111-d37b8cc9e431
ab92dfd4-ba38-40ee-9062-55c330176a6a
4f6ab1f9-43e0-482f-9816-4f4b4ea3036d
9f791378-b60a-48a7-8a15-6176a464a091
456f8eb6-75dc-43c6-98ce-e3335a34fbc3
17f0b723-850f-47b6-83b9-ee7ae5c1ad08
279cf51f-17b0-4648-b888-eedf5b458e77
a8d26d2a-b9eb-409e-84f2-ec8a7ea87365
e429169e-0439-4023-8eb6-6636199888eb
d3f00649-0df1-4369-ad1d-c7a6f13be077
b41f049b-5eb3-4eb1-be91-9f9df418f0ee
b9b1bd04-6ce8-4933-b2a1-1951c2e3d767
d81f614a-3238-4ef9-b980-2d3f5af34827
4478e2d4-3d74-46ae-bb1a-772de6298809
6dcde3c8-7543-4cfe-b086-70dffdd7f0c4
07e823d1-2e00-4c77-91d6-14f374b2dcfd
03f0e217-b8ff-442d-a460-bc9d54186fa2
01e36d39-a8ae-445a-86d4-ecaa866b7e56
33813d0d-3a7c-4b3b-9a21-bbb4a95780c5
8e752a00-c2c7-48e4-8118-d9347bb1b9c7
e7262f4b-fb51-463b-bd30-8aee939b4b0a
39c2624d-2875-48cc-994f-145b4628835c
c83dd883-c5e8-4501-8ade-349c5c6bcadd
a7b2b9d5-5be0-4c8b-9791-b1c70a26a552
0b15dabf-1f27-4f92-bff9-7a93511bfaeb
9e3867a8-1638-4887-80f3-7971ad060c0e
4cd65fcf-2f7a-4168-9248-3c38e9a035d0
a9a7190a-d7c5-4ed0-8fef-1729e983d3a3
cddff421-8461-4b36-8a4b-fa71d7bdd58a
2e151157-92b2-4d80-b6fe-36ade4287570
ad9c05e0-609c-4faf-8ee2-f2c6c28968e3
8d965951-5f4b-4043-838c-1c595a592dec
06bddaca-1e39-4445-bd1b-7274ceb0e238
903ce509-4867-4b8b-843e-7aebfecbc839
1c46be32-404e-4e34-bf70-059b5edb336e
bd2745e5-1298-45aa-97d4-ebd6d9ca7408
5a41b83c-b9bb-4e68-908a-3403bc9071b5
00d6d46c-2e36-4ffb-aed3-1477b6248fce
9e3f11c7-dff6-4c08-a38e-70be0506efd3
2b48e055-b83a-453c-bb2d-4dc63d54d7b7
ad745662-447c-4096-a256-3aba29a4d6ce
6ff290a5-8224-43fc-bec6-bac4c2dff21f
72b3cf6d-0b85-47fc-a135-fbcee03ddd52
7e8e8403-fd6c-4ffb-8342-6058299585ce
3fa84a7a-e424-49b5-8d69-0afb9cbf2035
7ec8f817-e244-4456-94ac-d0900baf95db
59b0dc4e-346b-4b48-bb92-7067517d4493
9a5789be-f512-44ee-a7fc-7cc8ad9bef5b
d8846b23-4604-485c-ba1b-964471c7c7d7
00e9ea0a-c19c-4a56-be6a-15433348b737
9086440a-a9ee-4223-99eb-061719efe312
300d0eb3-7760-4290-a7bc-0a2288acd94f
8342afd0-619c-4ce2-ac7f-18cbe46683f5
985cdc8b-d200-4e34-95df-19b5044e5589
1c75930c-f7b4-46e7-a017-cf607844e2c5
b3c1ba61-4fa3-48d1-ab6f-0743e3dc21aa
2fa5ec89-d601-4090-877a-14c221104ebd
143bc08d-a156-41e2-8d8e-deca9d44afdb
e65dfe31-972f-4544-ad47-10450bd0c06f
a4b132ad-ea8e-41e6-815e-2569719ddad9
cc9ccf4b-fc48-4dad-a1a4-14fb687ea17e
ed226418-01da-407e-89b6-a71c04540214
6cd7123f-b436-44e5-a0f4-a445a75a72a5
7dc06c1c-cdae-47d6-b58b-7a7d1aa3afb0
22bbe896-7eea-4ca3-ae9c-f330b5f66cc0
6587eae5-5736-44c0-88c2-75ef92aa3c4d
80e257f3-3ead-471c-a217-bc9215aeb717
04a716fe-067f-494b-83fa-20697b842313
25c98d4b-cd01-4eef-a2fb-da0690bda777
31c85656-c889-4c9c-81b9-852f461aeec6
d8aea7ed-eb65-4ca9-9c82-da80087abd74
9511602a-9615-4daf-b05e-09a3a1834439
08ccf005-5ee8-498c-a15a-fb62c0369831
ae953d37-e62f-4c0f-919d-74f3814234c8
f606d3ea-bea5-4a95-91b7-ace9a897d6f4
96d795c9-38b6-422f-84b3-8320296da4dd
28c6cfe6-f066-4c93-9688-5b412c6ddc62
6a859756-f28b-48f2-8a94-426c05d295b8
9a8353c7-191f-4c02-9388-7a2ce384e7ef
07bc216a-3faf-4aa0-a050-b94c6ba0a6de
b70af0fe-f238-448d-883f-1ae586bbdab6
d73b5368-9c9d-401d-9994-51d285800a64
929ad767-253d-4610-aced-efcc6b4a3984
43bfdefb-9dca-4c9e-b3c4-70b0fa33f536
df825b3f-6705-4bd4-a813-47c3d2f2cb30
1942d4e2-3e27-4dee-a1cc-f288dea761c4
a2a82ac0-f7cf-4c15-876c-68f2dbb3aea4
656e838c-6d7c-44ae-a2f1-a6397bb5d609
3dc937e0-15f4-4fb2-b42e-2f335ce8f11d
8b5a2bed-8b4b-40de-b7fd-38ce65cb7faf
a259b0fd-6f42-43ed-b048-192a93c36486
70cd1de7-6433-43b7-83ed-07cc9613d0f1
d5e29f0d-f88a-4704-966f-4cabd75530bb
Jan 20, 18:08 UTC

VPS - BHS2 - host281641

Resolved - This incident has been resolved.
Jan 25, 13:20 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host281641

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

vps214414
vps227945
vps243481
vps214384
vps159595
vps86575
vps295656
vps59720
vps295554
vps253778
vps289938
vps289602
vps283500
vps286745
vps285034
vps269321
vps274569
vps273102
vps272728
vps272114
vps209215
vps265155
vps263766
vps261880
vps249509
vps230724
vps230291
vps229746
vps225701
vps183726
vps219507
vps218347
vps217857
vps214390
vps212338
vps212030
vps208115
vps207899
vps205459
vps204421
vps201106
vps198857
vps201397
vps192817
vps197862
vps196753
vps194640
vps192243
vps179455
vps161797
vps156581
vps154716
vps152596
vps144529
vps141287
vps121763
Jan 25, 13:17 UTC

[BHS7][Network] - Network equipment version upgrade

Completed - The scheduled maintenance has been completed.
Jan 25, 11:43 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 08:00 UTC

Scheduled - Start time : 25/01/2023 08:00 UTC
End time : 25/01/2023 11:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Dec 21, 23:14 UTC

[BHS8][BAREMETAL] - DIMM

Completed - The scheduled maintenance has been completed.
Jan 25, 10:40 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 09:00 UTC

Scheduled - Start time : 25/01/2023 09:00 UTC
End time : 25/01/2023 11:00 UTC
Service impact : None
Service improvement :As part of our continuous improvement policy and in order to have a homogeneous park, we need to fix a hardware malfunction due to a reload of Kernel Panic. The device will not reload by itself anymore.
Jan 23, 22:37 UTC

VPS - SGP2 - host354137

Resolved - This incident has been resolved.
Jan 25, 09:50 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host354137

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

[RBX2][NASHA] - Tete 3886

Resolved - Start Time : 25/01/2023 06:11 UTC
End Time : 25/01/2023 06:50 UTC
Root cause : The incident was caused by malfunctioning power distribution equipment.
Our technical teams resolved the issue. All impacted services are now operational.
Jan 25, 07:22 UTC

Investigating - Start time : 25/01/2023 06:11 UTC
Service impact : Services are unavailable for the following pools : 6711 / 6724 / 6715 / 6718.
Ongoing actions : Our technical teams are working on the issue. Update will be post as significant progress is made.
Jan 25, 06:44 UTC

Jan 24, 2023

[RBX7/RBX8][Dedicated Servers] - Network equipment operation

Completed - Start time : 24/01/2022 20:00 UTC
End time : 24/01/2022 22:56 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a maintenance operation on multiple network equipments.
Jan 24, 22:59 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 20:45 UTC

Scheduled - Start time : 24/01/2022 20:00 UTC
End time : 24/01/2022 23:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a maintenance operation on multiple network equipments.
Jan 24, 20:43 UTC

[GRA3/ERI1/RBX8][Dedicated Servers] - Network equipment version upgrade

Completed - The scheduled maintenance has been completed.
Jan 24, 21:11 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 20:00 UTC

Scheduled - Start time : 24/01/2023 20:00 UTC
End time : 25/01/2023 00:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Dec 20, 22:42 UTC

[RBX7][Dedicated Servers] - R709A15

Resolved - Start Time : 24/01/2023 10:16 UTC
End Time :
Root cause : Electrical issue
Our technical teams resolved the issue. All impacted services are now operational.
Jan 24, 15:33 UTC

Identified - Update : Our teams are in the process of replacing the equipment that is causing this service unavailability.
Jan 24, 12:53 UTC

Investigating - Start time : 24/01/2023 10:16 UTC
Service impact : The servers are no longer powered.
Ongoing actions : Our technical teams are working on the issue. Update will be post as significant progress is made.
Jan 24, 11:06 UTC

[SBG3][DedicatedServers] - Rack S332B05

Resolved - Start Time :24/01/2023 11:15 UTC
End Time : 24/01/2023 12:07 UTC
Our technical teams resolved the issue. All impacted services are now operational.
Jan 24, 12:12 UTC

Investigating - Start time : 24/01/2023 11:15 UTC
Service impact : Servers in the rack S332B05are no longer responding.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
Jan 24, 11:34 UTC

[BHS8][Network] - Network equipment version upgrade

Completed - The scheduled maintenance has been completed.
Jan 24, 10:46 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 08:00 UTC

Scheduled - Start time : 24/01/2023 08:00 UTC
End time : 24/01/2023 11:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Dec 21, 23:15 UTC

[BHS8][Network] - Network equipment version upgrade

Completed - The scheduled maintenance has been completed.
Jan 24, 10:44 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 08:00 UTC

[RBX8][Dedicated servers] - R832A08

Resolved - Start Time : 24/01/2023 03:48 UTC
End Time : 24/01/2023 10:09 UTC
Root cause : Incident due to a circuit breaker that has tripped.
Our technical teams resolved the issue. All impacted services are now operational.
Jan 24, 10:10 UTC

Update - Update : There is still 1 server impacted by this incident.
Our teams are still working to get services back to you as soon as possible.
Jan 24, 09:48 UTC

Update - Update : Most servers are available again. However, our teams are still working on the last remaining unavailable servers.
Jan 24, 07:00 UTC

Identified - The issue has been identified and a fix is being implemented.
Jan 24, 04:11 UTC

Investigating - Start time : 24/01/2023 03:48 UTC
Service impact : All the servers are unreachable in this rack
Ongoing actions : Our technical teams are working on the issue. Update will be post as significant progress is made.
Jan 24, 04:10 UTC

[Global][Dedicated Servers/VPS] - Rescue mode

Completed - The maintenance will be rescheduled at a later date.
Jan 24, 09:34 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 09:00 UTC

Scheduled - Start time : 24/01/2023 09:00 UTC
End time : 24/01/2023 10:45 UTC
Service impact : None
Service improvement : The objective of this maintenance is to remove options 'rescue64-pro' and 'rescue64-ovh' and replace them by 'rescue-customer' in 'Boot rescue mode' for dedicated and virtual private servers.
To use rescue mode, you can refer to the current link: https://docs.ovh.com/fr/dedicated/ovh-rescue/#en-pratique
Jan 11, 21:55 UTC

[GRA1][Dedicated Servers] - Rack G116A04

Resolved - Start time : 24/01/2023 08:32 UTC
Start time : 24/01/2023 08:47 UTC
Service impacted : 17 servers on rack G116A04 were unavailable.
Root cause : Incident due to a circuit breaker that has tripped.
Our technical teams resolved the issue. All impacted services are now operational.
Jan 24, 08:51 UTC

[GRA3/SBG3/RBX8][Dedicated Servers] - Network equipment version upgrade

Completed - The scheduled maintenance has been completed.
Jan 24, 00:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 20:01 UTC

Scheduled - Start time : 23/01/2023 20:00 UTC
End time : 24/01/2023 00:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Dec 20, 22:39 UTC

Jan 23, 2023

[GRA3][Public Network] - GRA0321A07A

Resolved - Start time : 23/01/2023 23:08 UTC
Start time : 23/01/2023 23:29 UTC
Service status: The nexus has been rebooted. The situation is back to normal, the service is running nominally.
Root cause: It was due to a malfunction on the cooling system.
Jan 23, 23:47 UTC

Investigating - Start time : 23/01/2023 23:08 UTC
Service impact : Public network is unreachable
Ongoing actions : Our technical teams are working on the issue. Update will be post as significant progress is made.
Jan 23, 23:21 UTC

[GRA1][Dedicated Servers] - G117A05

Resolved - Start Time : 23/01/2023 19:52 UTC
End Time : 23/01/2023 20:15 UTC
Current Status : Resolved, Our technical teams fixed the issue.
All impacted services are now operational.
Jan 23, 20:49 UTC

Investigating - Start time : 23/01/2023 19:52 UTC
Service impact : The vrack network is unreachable.
Ongoing actions : A rebooting fex vrack is in progress.
Our technical teams are working on the issue. Update will be post as significant progress is made.
Jan 23, 20:12 UTC

[YNM1][Dedicated Servers] - Network equipment maintenance

Completed - Start time :23/01/2023 15:00 UTC
End time : 23/01/2023 16:39 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade for multiple network equipment.
Jan 23, 16:42 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 15:00 UTC

Scheduled - Start time :23/01/2023 15:00 UTC
End time : 23/01/2023 18:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade for multiple network equipment.
Dec 15, 22:57 UTC

[Global][OVHCloud Status] - DNS Secondary and DNS Resolver migration status

Completed - The scheduled maintenance has been completed.
Jan 23, 11:04 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 11:00 UTC

Scheduled - Start time : 23/01/2023 11:00 UTC
End time : 23/01/2023 11:15 UTC
Service impact : Removal of the DNS Secondary and DNS Resolver components from the Baremetal Cloud section
Service improvement : For consistency reasons, we are moving the DNS Secondary and DNS Resolver components from the Baremetal Cloud section to the Network & Infrastructure section. We invite you to subscribe now to the DNS Resolver and/or DNS Secondary components in the Network & Infrastructure section
Jan 20, 10:23 UTC

[BHS7][Network] - Network equipment operation

Completed - The scheduled maintenance has been completed.
Jan 23, 09:34 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 09:00 UTC

Scheduled - Start time : 23/01/2023 09:00 UTC
End time : 23/01/2023 10:00 UTC
Service impact : All servers will experience downtime behind this switch on the vrack interfaces.
Service improvement : Following the malfunction of a network equipment, our teams will restart the equipment.
Jan 20, 00:55 UTC

Jan 22, 2023

VPS - GRA4 - host656487

Resolved - This incident has been resolved.
Jan 22, 19:10 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host656487

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

VPS - GRA4 - host656487

Resolved - This incident has been resolved.
Jan 22, 13:58 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host656487

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

VPS - GRA4 - host656487

Resolved - This incident has been resolved.
Jan 22, 13:02 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host656487

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

VPS - GRA4 - host656487

Resolved - This incident has been resolved.
Jan 22, 12:33 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host656487

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

VPS - GRA4 - host656487

Resolved - This incident has been resolved.
Jan 22, 11:36 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host656487

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

[RBX4][Dedicated Servers] - 52C17

Resolved - Start Time : 22/01/2023 08:49 UTC
End Time : 22/01/2023 10:35 UTC
Root cause : A network equipment caused the incident.
Our technical teams resolved the issue. All impacted services are now operational.
Jan 22, 10:43 UTC

Identified - Root cause : A network equipment caused the incident.
Ongoing actions : Our teams are currently working on the replacement of the network equipment.
Jan 22, 09:51 UTC

Investigating - Start time : 22/01/2023 08:49 UTC
Service impact : Public network is temporarily unavailable in rack 52C17
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.
Jan 22, 08:59 UTC

VPS - GRA4 - host656487

Resolved - This incident has been resolved.
Jan 22, 09:59 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host656487

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

[RBX7][Dedicated Servers] - R704B06

Resolved - Start Time : 22/01/2023 08:54 UTC
End Time : 22/01/2023 09:00 UTC
Root cause : A network equipment caused the incident.
Our technical teams resolved the issue. All impacted services are now operational.
Jan 22, 09:11 UTC

Investigating - Start time : 22/01/2023 08:54 UTC
Service impact : Public network is temporarily unavailable in rack R704B06
Ongoing actions : Investigating Our technical teams are working on the issue. Update will be post as significant progress is made.
Jan 22, 09:04 UTC

VPS - GRA4 - host653349

Resolved - This incident has been resolved.
Jan 22, 09:02 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host653349

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

VPS - GRA4 - host656487

Resolved - This incident has been resolved.
Jan 22, 08:27 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host656487

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

[GRA1][Dedicated Servers] - G117A05

Resolved - Start Time : 22/01/2023 06:58 UTC
End Time : 22/01/2023 07:30 UTC
Root cause : A network equipment caused the incident
Our technical teams resolved the issue. All impacted services are now operational.
Jan 22, 07:30 UTC

Update - Update : vRack is also temporarily unavailable in racks:
G117A05/G117A08/G117A10/G117A20/G117A21/G117A22/G117A23/G117A24/G117A25/G118A07/G118A10/G118A11/G118A12/G118A13/G118A14/G118A16/G118B17/G118B19/G118B20/G118B21.

Ongoing actions : Our teams are currently working to solve the problem.
Jan 22, 07:28 UTC

Investigating - Start time : 22/01/2023 06:58 UTC
Service impact : vRack network is temporarily unavailable in rack G117A05
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.
Jan 22, 07:06 UTC

VPS - GRA4 - host653347

Resolved - This incident has been resolved.
Jan 22, 04:38 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host653347

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

VPS - GRA4 - host652320

Resolved - This incident has been resolved.
Jan 22, 04:37 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host652320

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.

VPS - GRA4 - host652318

Resolved - This incident has been resolved.
Jan 22, 03:13 UTC

Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host652318

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.