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OVHcloud Bare Metal Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[GRA1][Dedicated Servers] - Room 101
Investigating - Start time : 23/03/2023 07:05 UTC
Service impact : Some servers are temporarily unreachable
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.
Mar 23, 2023 - 07:28 UTC
VPS - DE2 - host1083897
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host1083897

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.


vps572918
vps679200
vps713880
vps648374
vps796242
vps692204
vps595810
vps787345
vps787005
vps778272
vps770788
vps646412
vps766670
vps763774
vps760791
vps745168
vps565389
vps664354
vps734570
vps732398
vps724607
vps723634
vps722111
vps712890
vps699726
vps699010
vps696517
vps694864
vps681384
vps678405
vps676176
vps674226
vps631460
vps657959
vps657067
vps656401
vps651422
vps649676
vps640826
vps607076
vps635333
vps620827
vps617667
vps596729
vps603466
vps599165
vps598795
vps596839
vps590832
vps581831
vps578714
vps575558
vps568756
vps568519
vps566576
vps565735
vps560105
vps557790
vps558227
vps558225
vps556804
vps522304
Mar 23, 2023 - 06:58 UTC
VPS - DE2 - host1083899
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host1083899

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.


vps631676
vps755850
vps812788
vps790528
vps648056
vps709373
vps750258
vps812490
vps564065
vps781586
vps760028
vps672236
vps580396
vps656168
vps784785
vps629492
vps802343
vps728942
vps724398
vps668175
vps710454
vps691775
vps804767
vps804405
vps797862
vps788535
vps781217
vps564544
vps729698
vps721273
vps721073
vps711789
vps701404
vps698769
vps691746
vps686279
vps685249
vps678795
vps675853
vps666455
vps558890
vps664467
vps664392
vps657137
vps640601
vps634272
vps631985
vps631838
vps616307
vps614840
vps612001
vps593928
vps586176
vps577746
vps577455
vps566057
vps550507
vps550149
vps549073
Mar 23, 2023 - 06:39 UTC

About This Site

Welcome to the Bare Metal Cloud status page for real-time information on system performance and availability.

Dedicated Servers || Global Infrastructure Partial Outage
BHS Operational
ERI Operational
GRA Partial Outage
LIM Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
WAW Operational
Dedicated Servers || Delivery Operational
Zone Europe Operational
Zone APAC Operational
Zone Canada Operational
Dedicated Servers || Operating System Operational
Zone Europe Operational
Zone APAC Operational
Zone Canada Operational
Dedicated Servers || Additional services Operational
BHS Operational
ERI Operational
GRA Operational
LIM Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
WAW Operational
Dedicated Servers || Network Under Maintenance
BHS Operational
ERI Operational
GRA Operational
LIM Operational
RBX Operational
SBG Operational
SGP Under Maintenance
SYD Operational
WAW Operational
Virtual Private Servers || Global Infrastructure Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
Virtual Private Servers || Delivery Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
Virtual Private Servers || Operating System Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
Virtual Private Servers || Additional services Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
Virtual Private Servers || Network Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
Managed Services || Load Balancer Operational
GRA Operational
BHS Operational
RBX Operational
SBG Operational
Storage and Backups || NAS HA Operational
RBX Operational
SBG Operational
BHS Operational
Storage and Backups || Cloud Disk Array Operational
GRA Operational
SBG Operational
BHS Operational
Managed Services || Enterprise Cloud Databases Operational
RBX Operational
GRA Operational
BHS Operational
Managed Services || Logs Data Platform Operational
GRA Operational
BHS Operational
Managed Services || Managed Baremetal Operational
Compute Operational
Network Operational
Storage Operational
Management Operational
Delivery Operational
Storage and Backups || Backup Storage Operational
RBX Operational
BHS Operational
Managed Services || Cloud Databases GRA Operational
sql007 Operational
Licensing || All Services Operational
Zone Europe Operational
Zone APAC Operational
Zone Canada Operational
DNS || DNS Secondary Operational
ns-kimsufi Operational
sdns1 Operational
sdns2 Operational
sdns1-ca Operational
sdns2-ca Operational
Storage and Backups || Enterprise File Storage Operational
BHS Operational
LIM Operational
RBX Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[GRA2/RBX7/WAW1][Dedicated Servers] - Network equipment operation Mar 23, 2023 19:00-23:30 UTC
Update - A new schedule has been validated.
The maintenance will start a hour earlier.
Start time : 23/03/2023 19:00 UTC
End time : 23/03/2023 23:30 UTC
Mar 22, 2023 - 22:42 UTC
Scheduled - Start time : 23/03/2023 20:00 UTC
End time : 23/03/2023 23:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment in GRA2, RBX7 and WAW1.
Mar 08, 2023 - 21:53 UTC
[GRA2/LIM1/RBX4][Dedicated Servers] - Network equipement operation Mar 26, 2023 20:00-23:30 UTC
Start time : 26/04/2023 20:00 UTC
End time : 26/04/2023 23:30 UTC
Service impact : None
Service improvement : In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will do an operation on a network equipment.
Posted on Mar 14, 2023 - 01:34 UTC
[ERI1][Dedicated Servers] - ERI0112D04C Mar 27, 2023 02:30-03:30 UTC
Start time : 27/03/2023 02:30 UTC
End time : 27/03/2023 03:30 UTC
Service impact : The Vrack network will be unavailable during this maintenance.
Service improvement : Our teams will replace a switch on the ERI0112D04C rack.
Posted on Mar 14, 2023 - 19:57 UTC
[BHS7/BHS8][Dedicated Servers] - Network equipment version upgrade Mar 27, 2023 08:00-12:00 UTC
Start time : 27/03/2023 08:00 UTC
End time : 27/03/2023 12:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Posted on Feb 22, 2023 - 19:36 UTC
[RBX7/SBG3/WAW1][Dedicated Servers] - Network equipment operation Mar 27, 2023 19:00-23:30 UTC
Update - A new schedule has been validated.
The maintenance will start a hour earlier.
Start time : 23/03/2023 19:00 UTC
End time : 23/03/2023 23:30 UTC
Mar 22, 2023 - 22:42 UTC
Scheduled - Start time : 27/03/2023 20:00 UTC
End time : 27/03/2023 23:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment in RBX7, SBG3 and WAW1.
Mar 08, 2023 - 21:59 UTC
[BHS8][Dedicated Servers] - Network equipment version upgrade Mar 28, 2023 08:00-12:00 UTC
Start time : 28/03/2023 08:00 UTC
End time : 28/03/2023 12:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Posted on Feb 22, 2023 - 19:07 UTC
[BHS8][Dedicated Servers] - Network equipment version upgrade Mar 28, 2023 08:00-12:00 UTC
Start time : 29/03/2023 08:00 UTC
End time : 29/03/2023 12:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Posted on Feb 22, 2023 - 19:13 UTC
[GRA1/RBX7/SBG3][Dedicated Servers] - Network equipment operation Mar 28, 2023 19:00-23:30 UTC
Update - A new schedule has been validated.
The maintenance will start a hour earlier.
Start time : 23/03/2023 19:00 UTC
End time : 23/03/2023 23:30 UTC
Mar 22, 2023 - 22:42 UTC
Scheduled - Start time : 28/03/2023 20:00 UTC
End time : 28/03/2023 23:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment in GRA1, RBX7 and SBG3.
Mar 08, 2023 - 22:04 UTC
[BHS8][Dedicated Servers] - Network equipment version upgrade Apr 3, 2023 07:00-11:00 UTC
Update - Please note the new maintenance date:
Start time : 03/04/2023 07:00 UTC
End time : 03/04/2023 11:00 UTC
Mar 15, 2023 - 08:42 UTC
Scheduled - Start time : 30/03/2023 08:00 UTC
End time : 30/03/2023 12:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Feb 22, 2023 - 19:21 UTC
[GRA2/RBX7/ERI1][Dedicated Servers] - Network equipement operation Apr 3, 2023 20:00-23:30 UTC
Start time : 03/04/2023 20:00 UTC
End time : 03/04/2023 23:30 UTC
Service impact : None
Service improvement : In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will do an operation on a network equipment.
Posted on Mar 13, 2023 - 20:47 UTC
[Gra1][Network] - Network maintenance. Apr 3, 2023 20:00 - Apr 4, 2023 00:00 UTC
Start time : 03/04/2023 20:00 UTC
End time : 03/04/2023 23:59UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.
Posted on Mar 15, 2023 - 05:44 UTC
[GRA2/RBX6/ERI1][Dedicated Servers] - Network equipement operation Apr 4, 2023 20:00-23:30 UTC
Start time : 04/04/2023 20:00 UTC
End time : 04/04/2023 23:30 UTC
Service impact : None
Service improvement : In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will do an operation on a network equipment.
Posted on Mar 13, 2023 - 20:52 UTC
[BHS8][Dedicated Servers] - Network equipment version upgrade Apr 5, 2023 07:00-11:00 UTC
Update - Please note the new maintenance date:
Start time : 05/04/2023 07:00 UTC
End time : 05/04/2023 11:00 UTC
Mar 15, 2023 - 08:48 UTC
Scheduled - Start time : 05/04/2023 08:00 UTC
End time : 05/04/2023 12:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Mar 14, 2023 - 22:05 UTC
[GRA2/RBX7/ERI1][Dedicated Servers] - Network equipement operation Apr 5, 2023 20:00-23:30 UTC
Start time : 05/04/2023 20:00 UTC
End time : 05/04/2023 23:30 UTC
Service impact : None
Service improvement : In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will do an operation on a network equipment.
Posted on Mar 13, 2023 - 20:56 UTC
[GRA2/ER1/RBX4][Dedicated Servers] - Network equipement operation Apr 6, 2023 20:00-23:30 UTC
Start time : 06/04/2023 20:00 UTC
End time : 06/04/2023 23:30 UTC
Service impact : None
Service improvement : In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will do an operation on a network equipment.
Posted on Mar 13, 2023 - 21:30 UTC
[GRA2/RBX4/ERI1][Dedicated Servers] - Network equipement operation Apr 11, 2023 20:00-23:30 UTC
Start time : 11/04/2023 20:00 UTC
End time : 11/04/2023 23:30 UTC
Service impact : None
Service improvement : In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will do an operation on a network equipment.
Posted on Mar 13, 2023 - 21:21 UTC
[BHS8][Dedicated Servers-Network] - Network equipment version upgrade Apr 12, 2023 07:00-11:00 UTC
Update - Please note the new maintenance date:
Start time : 12/04/2023 07:00 UTC
End time : 12/04/2023 11:00 UTC
Mar 15, 2023 - 08:48 UTC
Scheduled - Start time : 12/04/2023 08:00 UTC
End time : 12/04/2023 12:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Mar 15, 2023 - 03:19 UTC
[GRA2/RBX7/LIM1][Dedicated Servers] - Network equipement operation Apr 12, 2023 20:00-23:30 UTC
Start time : 12/04/2023 20:00 UTC
End time : 12/04/2023 23:30 UTC
Service impact : None
Service improvement : In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will do an operation on a network equipment.
Posted on Mar 13, 2023 - 21:26 UTC
[GRA1/FRA1/RBX4][Dedicated Servers] - Network equipement operation Apr 13, 2023 20:00-23:30 UTC
Start time : 13/04/2023 20:00 UTC
End time : 13/04/2023 23:30 UTC
Service impact : None
Service improvement : In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will do an operation on a network equipment.
Posted on Mar 13, 2023 - 22:46 UTC
[GRA1/LIM1/RBX4][Dedicated Servers] - Network equipement operation Apr 17, 2023 20:00-23:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 19, 2023 - 20:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 2023 - 20:02 UTC
Scheduled - Start time : 17/04/2023 20:00 UTC
End time : 17/04/2023 23:30 UTC
Service impact : None
Service improvement : In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will do an operation on a network equipment.
Mar 13, 2023 - 23:48 UTC
[GRA2/LIM1/RBX6][Dedicated Servers] - Network equipement operation Apr 18, 2023 20:00-23:30 UTC
Start time : 18/04/2023 20:00 UTC
End time : 18/04/2023 23:30 UTC
Service impact : None
Service improvement : In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will do an operation on a network equipment.
Posted on Mar 14, 2023 - 00:10 UTC
[ERI1/RBX6/GRA1][Network] - Network equipment version upgrade Apr 19, 2023 20:00-23:30 UTC
Start time : 19/04/2023 20:00 UTC
End time : 19/04/2023 23:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we are rolling out an upgrade to several devices of network equipment.
Posted on Mar 09, 2023 - 19:53 UTC
[GRA2/LIM1/RBX6][Dedicated Servers] - Network equipement operation Apr 20, 2023 20:00-23:30 UTC
Start time : 20/04/2023 20:00 UTC
End time : 20/04/2023 23:30 UTC
Service impact : None
Service improvement : In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will do an operation on a network equipment.
Posted on Mar 14, 2023 - 00:22 UTC
[GRA1/LIM1/RBX7][Dedicated Servers] - Network equipement operation Apr 24, 2023 20:00-23:30 UTC
Start time : 24/04/2023 20:00 UTC
End time : 24/04/2023 23:30 UTC
Service impact : None
Service improvement : In order to maintain continuous improvement of our internal network infrastructure and to have a homogeneous park, we will do an operation on a network equipment.
Posted on Mar 14, 2023 - 01:15 UTC
Past Incidents
Mar 23, 2023
[WAW1][Dedicated Servers] - Network equipment version upgrade
Completed - The scheduled maintenance has been completed.
Mar 23, 03:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 01:00 UTC
Scheduled - Start time : 23/03/2023 01:00 UTC
End time : 23/03/2023 05:00 UTC
Service impact : No impact is expected for the customers who have set the aggregation properly (OLA configured). 
Otherwise, clients who have not defined the aggregation will have their servers temporarily unreachable for 30 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Jan 27, 23:00 UTC
[RBX2][DedicatedServers] - Rack 23D08
Resolved - Start time : 23/03/2023 00:09 UTC
End Time : 23/03/2023 00:31 UTC
Our technical teams resolved the issue. All impacted services are now operational.
Mar 23, 00:32 UTC
Investigating - Start time : 23/03/2023 00:09 UTC
Service impact : Public network is down for all servers.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
Mar 23, 00:15 UTC
Mar 22, 2023
[GRA2/LIM1/WAW1][Dedicated Servers] - Network equipment operation
Completed - The scheduled maintenance has been completed.
Mar 22, 22:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 20:00 UTC
Scheduled - Start time : 22/03/2023 20:00 UTC
End time : 22/03/2023 23:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment in GRA2, LIM1 and WAW1.
Mar 8, 21:36 UTC
VPS - GRA4 - host766807
Resolved - This incident has been resolved.
Mar 22, 22:33 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host766807

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.


f448daf4-91a9-4933-8102-dac20b78c5b6
d24b92a9-abfc-4761-8c06-864a39c99082
447916fa-7bd3-433d-9097-a66160048756
735018fa-77fe-4a68-a99a-1ddfd6155512
3ea0e589-81d4-4ac3-8b1d-977722bba7d4
227ae564-1be2-4a38-9f6b-cc8a3619d55b
d795214e-a96a-4355-a936-911a82395703
de19bdc3-f96b-4972-b4c2-335adc9a731a
1428144d-03f5-4b35-9a09-b6d8e3b4d97f
8d19e14c-cee1-448f-a1c5-35b2fe61f41a
076363bd-2bd7-44b2-bc6e-d16870a5bb07
0a3acf5a-6943-42ed-b33e-b765a2573c4c
cd65c4b0-27df-42ef-a56e-1ae3f6349c39
b4bdab53-6b4d-4765-a63b-0d634ff50b25
c3dd8a08-87d9-4965-bcd9-65ef4a94fcb8
3b813acc-8b74-4132-915e-73d11241b75a
709f2698-121e-4dcb-a40c-6f2ca513efb4
569cd347-7624-4af5-94d8-6ec40a5f7559
de201cde-91ed-47d6-80f4-fa00ca6883b5
d89b476c-68d2-4f66-bfee-7b182fe0581d
d1110e23-8625-4a4e-b21f-17e069dc138a
dad6f852-17f4-4a41-b6ed-06b695fcdd51
ba68966b-df86-435b-850d-c45130c880f1
38d4e6d2-0b6b-4aef-b428-b8d1d81cacbe
939015eb-89ad-42af-a3fa-8cd0bb2aaaea
5b3207fc-277b-4586-9306-281cf1111bd1
3f7372f2-7097-450a-924c-a994a2836a37
67b80345-d41b-41c3-9983-61ca4884aef9
aaf2893f-09e8-4559-867d-f8b3ca83f75b
a2f4bddb-cc4b-482f-ab27-94819e38d3cb
e96c5f10-189a-48ea-a189-3ad8ab7d8064
74916bef-8134-42d4-9023-8e9835b5e146
c166beab-5816-490c-8ccd-2f32d16b5d54
e9aa41cf-864f-4bbf-affd-d5b85f222811
4159b38a-51e1-4ef1-a030-7be1f44e0c1a
368a7b5a-7aaa-4781-b8ab-a869cbe0315c
2e5a91b5-fcc2-421d-a6f0-997e5ce9ab6d
f8ba4e70-ba57-4e84-be63-aab6e411c4fc
86c9992a-15a7-4cd6-8cc0-47b9ec48b68b
516ee0da-06d8-45b6-8077-0551e82fc68e
a3c7251d-5c1d-41f5-b4d7-caf4cf98790c
1802a338-d327-444b-898d-636b09a406ca
d8d9c783-57e1-4c5d-a71f-062130e62f55
b9893aa9-4006-4c02-a53d-3866d31fcaa3
39149b07-d257-4958-9020-d0833481d668
3414e202-60e5-4d65-9f65-36c1f1066545
e8d28b96-9928-4a9f-9c8f-30cdb361fe66
a28255f3-bad0-49a3-9dd0-edbb79cb050d
70772b4a-e99e-49ef-bf1c-38730c781a43
Mar 22, 22:23 UTC
[Gra][Dedicated servers-Network] - G116A03
Resolved - Start Time : 22/03/2023 17:46 UTC
End Time : 22/03/2023 18:02 UTC
Service impact: Some servers were unreachable
Root cause : This disruption was due to an electrical tripping.
Mar 22, 18:03 UTC
[EU/CA/US][Network] - VirtualMacManagement
Completed - Start time : 22/03/2023 09:00 UTC
End time : 22/03/2023 10:40 UTC
Service impact : Not create orphan virtualMacManagement and not lose the virtualMac of Ip.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.
We will add a status field to avoid deleting the ip of the object. so we will be able to reactivate or delete a vmac in these cases more easily
Mar 22, 10:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 09:08 UTC
Scheduled - Start time : 22/03/2023 09:00 UTC
End time : 22/03/2023 11:00 UTC
Service impact : Not create orphan virtualMacManagement and not lose the virtualMac of Ip.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.
We will add a status field to avoid deleting the ip of the object. so we will be able to reactivate or delete a vmac in these cases more easily
Mar 22, 09:06 UTC
[SBG3][Dedicated Servers] - Network equipment version upgrade
Completed - Servers in racks S3B2B01 & S342B07 may have experienced some network difficulties.
The maintenance wont be completed in scheduled time.
It has been postponed and will be rescheduled.
A new post will be created when the new schedule has been validated.
Mar 22, 03:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 01:00 UTC
Scheduled - Start time : 22/03/2023 01:00 UTC
End time : 22/03/2023 05:00 UTC
Service impact : No impact is expected for the customers who have set the aggregation properly (OLA configured). 
Otherwise, clients who have not defined the aggregation will have their servers temporarily unreachable for 30 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Jan 27, 22:57 UTC
[RBX4 ][Dedicated Servers] - 55D04
Completed - The scheduled maintenance has been completed.
Mar 22, 02:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 23:00 UTC
Scheduled - Start time : 21/03/2023 23:00 UTC
End time : 22/03/2023 05:00 UTC
Service impact : Servers will be temporarily unreachable for 30 minutes during the maintenance.
Service improvement : Following our continuous improvement policy, we are moving servers from Rack 55A08.
Mar 15, 00:19 UTC
Mar 21, 2023
[SYD][Dedicated Servers] - Network equipment operation
Completed - The scheduled maintenance has been completed.
Mar 21, 16:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 12:00 UTC
Scheduled - Start time : 21/03/2023 12:00 UTC
End time : 21/03/2023 15:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on a network equipment in Sydney.
Mar 8, 21:30 UTC
VPS - SBG6 - host1236919
Completed - The scheduled maintenance has been completed.
Mar 21, 14:08 UTC
Scheduled -
Affected switches

sbg3-pciz3host26-a70

Affected racks

S337B06

Affected hosts

host1236919

Affected instances

The list of instances listed below may reboot during maintenance,
due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.


e12df58d-0e35-4c2b-98e7-a55a337a3147
Mar 14, 15:44 UTC
[RBX2][Dedicated Servers] - 24C06
Resolved - Start Time : 21/03/2023 12:55 UTC
End Time : 21/03/2023 13:00 UTC
Root cause : A network_hardware equipment reboot, down time of the network of 5 minutes.
All impacted services are now operational.
Mar 21, 13:07 UTC
[ERI1][DedicatedServers] - Rack E102F01
Resolved - Start Time : 20/03/2023 20:00 UTC
End Time : 21/03/2023 20:00 UTC
Root cause : Our technical teams resolved the issue. All impacted services are now operational.
Mar 21, 08:31 UTC
Update - The replacement of a rack's electrical distribution equipment has been successfully completed. almost all affected servers are operational again. Our teams are working on the last ones.
Mar 21, 07:53 UTC
Identified - Update : Our teams will have to replace an electrical distribution equipment of the rack.
Mar 20, 23:18 UTC
Investigating - Start time : 20/03/2023 20:00 UTC
Service impact : Most of servers in the rack E102F01 are down.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
Mar 20, 21:13 UTC
VPS - SBG6 - host1263313
Resolved - This incident has been resolved.
Mar 21, 08:16 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected switches

sbg3-pciz3host28-a70

Affected racks

S345B03

Affected hosts

host1263313

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.


7e5519f4-e960-4665-b688-5c1f20bdc5e1
Mar 21, 08:15 UTC
[SBG3][Dedicated Servers] - Network equipment version upgrade
Completed - The scheduled maintenance has been completed.
Mar 21, 03:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 01:00 UTC
Scheduled - Start time : 21/03/2023 01:00 UTC
End time : 21/03/2023 05:00 UTC
Service impact : No impact is expected for the customers who have set the aggregation properly (OLA configured). 
Otherwise, clients who have not defined the aggregation will have their servers temporarily unreachable for 30 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Jan 27, 22:41 UTC
[ERI1][DedicatedServers] - Rack E103A10
Resolved - Start Time : 20/03/2023 17:32 UTC
End Time : 21/03/2023 02:25 UTC
Root cause : The incident was due to a faulty switch, which required the replacement of the two switches that made up the pair.
Our technical teams resolved the issue. All impacted services are now operational.
Mar 21, 02:39 UTC
Update - Our teams are still working on replacing network equipment. Update will be post as significant progress is made.
Mar 20, 23:28 UTC
Identified - Update : Our teams are currently replacing the network equipment.
Mar 20, 22:05 UTC
Investigating - Start time : 20/03/2023 17:32 UTC
Service impact : Servers in the rack E103A10 are down.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
Mar 20, 18:16 UTC
Mar 20, 2023
[ERI1][DedicatedServers] - Rack E102F01
Resolved - Start time : 20/03/2023 16:14 UTC
End Time : 20/03/2023 18:31 UTC
Our technical teams resolved the issue. All impacted services are now operational.
Mar 20, 19:09 UTC
Investigating - Start time : 20/03/2023 16:14 UTC
Service impact : Servers in the rack E102F01 are down.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
Mar 20, 17:10 UTC
[SGP][Dedicated Servers] - Network equipement operation
Completed - The scheduled maintenance has been completed.
Mar 20, 17:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 14:00 UTC
Scheduled - Start time : 20/03/2023 14:00 UTC
End time : 20/03/2023 17:30 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on a network equipment in Singapore.
Mar 8, 21:23 UTC
[RBX8][Network] - R821L09
Resolved - Start time : 20/03/2023 08:10 UTC
Start time : 20/03/2023 09:00 UTC
Service status: The situation is back to normal, the service is running nominally.
Root cause : It was due to a disjunction.
Mar 20, 09:13 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 20, 08:35 UTC
Investigating - Start time : 20/03/2023 08:10 UTC
Service impact : Dedicated servers are unreachable on this rack.
Ongoing actions : Our technical teams are working on the issue. Update will be post as significant progress is made.
Mar 20, 08:32 UTC
[RBX3][Public Network] - 46E16
Resolved - Start time : 20/03/2023 08:30 UTC
End time : 20/03/2023 08:45UTC
Service status : The situation is back to normal, the service is running nominally.
Root cause : A hardware power cable had a malfuntion and needed to be changed.
Mar 20, 08:52 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 20, 08:46 UTC
Investigating - Start time : 20/03/2023 08:30 UTC
Service impact : Public Network is unreachable on this rack
Ongoing actions : Our technical teams are working on the issue. Update will be post as significant progress is made.
Mar 20, 08:42 UTC
Mar 19, 2023
[RBX][Nasha] - Cluster027 - Server1940
Resolved - Start time : 19/03/2023 09:05 UTC
End time : 19/03/2023 09:36 UTC
Service status: The situation is back to normal, the service is running nominally.
Root cause: A hardware had a malfunction.
Mar 19, 09:42 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 19, 09:23 UTC
Investigating - Start time : 19/03/2023 09:05 UTC
Service impact : Server1940 in Cluster027 is unreachable
Ongoing actions : Our technical teams are working on the issue. Update will be post as significant progress is made.
Mar 19, 09:18 UTC
Mar 18, 2023

No incidents reported.

Mar 17, 2023
VPS - WAW2 - host1616128
Resolved - This incident has been resolved.
Mar 17, 21:52 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host1616128

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.


acaac91e-f43c-4d9b-9a82-7bbcdcad8949
21c05a02-30d7-462a-878b-bd67132cb36b
ea3f38d7-5549-4703-bde4-f3ce4e972bf8
6267f5d4-005a-4890-8b06-47215f5f0e17
d8aa690f-44e7-4c66-a706-687c8137470d
9bd8b46a-f87e-42f8-8cb3-aa7daa913ce4
cda4aac8-4fca-43ed-98ea-672de107082b
ba057024-84e4-46ea-94ab-7be1a02f125f
5aac6e8e-500b-4ed2-b8fc-28a63e981d74
0c93da95-8c1e-4fb2-9e12-f5e81156b9b9
1c900404-8d6f-461f-b078-df4e28cc942b
2a35f534-dd54-4914-a404-2df77f23c9ef
970516e2-d54f-4e84-8dd5-bea788f12ce1
ca256a55-c720-4a19-93c8-88cce93ec312
b7ae98a9-bd55-47e2-b403-bb8fc4bc6c80
df23f637-e87b-427a-b7ab-ad34e75d5bcc
ca701985-3cc8-4f57-9564-ebc54daba076
734b2c27-6d40-4eda-97ce-955aedb843f6
80e4907b-8cad-4c8a-9d29-0fa4b7fc81a0
57d6f780-d1b5-4490-8d68-476c32904a81
61513d26-433e-4d73-8807-55c073d7432b
663202b9-00b6-419b-9c32-0591cf4f836a
12a3cabe-273a-462b-b467-c9506b1d54f0
c441565e-20e1-4efe-9d84-0fa262043db3
bfcc4aee-2ffc-41fc-9e2d-28c388f30fe3
60b0d439-982f-41f8-bbf2-9a7d48b836cd
001ba9d6-c331-4753-abf7-a57fdd2fb692
7e491da9-8f9c-4126-996c-fff3fbdbd824
7d050b80-05bc-4e87-9a5a-f1bffa06911b
98b7ddb5-34ed-46b2-9860-07370395c914
64e9dcd7-33f1-48b2-b90c-e49c83f4ad11
dd00ebac-656d-4d76-b0c5-50601f6fc40d
e4007094-d3ac-4e4e-882f-372c1152730a
aad4453a-c1fe-4cee-b70f-82b31d3f6b81
61b2a69c-58cc-4d01-83f0-ceee003fc78a
cdf5c955-e3b7-4867-a257-0ef88219ef8a
e3ac3210-e7d4-4937-84ee-b1cb2ba58b8e
75cbfead-9f3c-40e0-969e-58d01fcd7109
e6400503-0e6e-4c1a-a140-d91e3766f198
cb2fee71-ce10-487a-918c-f3de3e32140a
16ce0601-80bd-4ad6-840a-6489e4c4ac3e
Mar 17, 21:43 UTC
[GRA3][Dedicated Servers] - Rack GRA0326A06B
Resolved - Start time : 17/03/2023 15:12 UTC
End time : 17/03/2023 15:19 UTC
Service impact : 11 servers in the rack GRA0326A06B were no longer responding.
Root cause : The incident was caused by a circuit breaker that tripped.
Our technical teams resolved the issue. All impacted services are now operational.
Mar 17, 15:55 UTC
[EU][Baremetal] - Network configuration services
Postmortem - Read details
Mar 17, 16:06 UTC
Resolved - Start Time : 17/03/2023 12:30 UTC
End Time : 17/03/2023 14:26 UTC
Root cause : The root cause is being identified.
Our technical teams resolved the issue. All impacted services are now operational.
Mar 17, 14:32 UTC
Investigating - Start time : 17/03/2023 12:30 UTC
Service impact : Customers can't execute network actions on Baremetal servers such as move IP, add/remove vMac, bandwidth upgrades
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.
Mar 17, 13:03 UTC
VPS - DE2 - host1414511
Resolved - This incident has been resolved.
Mar 17, 14:01 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host1414511

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.


59dc062a-9e8e-49a1-bf9c-df995ac968f5
5c3353a4-80c2-46bd-99e9-f3a19412bdcf
4aa8c54d-f0e9-4efd-9ef4-add2d1a3b701
ffc6e0f5-6061-48d5-821d-4440d035d2c7
1f70b6c0-b346-4d6a-8c19-83c3a64a6198
749d41c3-fdb1-4fae-8d2b-426828108c88
95929960-7e5c-4fc9-b4cc-bcd091db0a7e
f5c8bf94-b077-43af-98dc-629c8ca4d733
035c3b8d-cf6d-498b-9505-127d1f6d144d
947ed42a-51a6-4469-a5b3-25001ad2ece6
20188866-2c7e-4e09-b1b4-e82ba8b0b796
06bfbc03-15da-47a4-a25b-93677bf59c3b
8ac05f3b-ea91-478a-b532-bf344bccbbc0
b5dc4e29-9416-46fb-8151-ddf4acfd3550
5dd2195a-0392-4b2d-91a5-dc2bbeff8373
5f733a37-dfcf-45b9-bc5f-cb067dbb5467
Mar 17, 13:33 UTC
Mar 16, 2023
[DE2][VPS] - Rack maintenance
Completed - The scheduled maintenance has been completed.
Mar 16, 20:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 19:00 UTC
Scheduled - Start time : 16/03/2023 19:00 UTC
End time : 16/03/2023 21:00 UTC
Related Maintenance : https://network.status-ovhcloud.com/incidents/9rh8plhkphlt
Service impact : Services unavailable during maintenance. All services listed below will be powered off during the maintenance.

List of impacted VPS:
vps-8d2f1847
vps-063b3657
vps-340a75f1
vps-ab2371ab
vps-6b7612ae
vps-1b326d1b
vps-beb9fded
vps-4abb97b1
vps-58935f2e
vps-37aa1e17
vps-b774d52f
vps-00e2cc7f
vps-6f635c0e
vps-2514e4e2
vps-859f7a70
vps-8a05ad39
vps-fd8230ae
vps-d2e35c8c
vps-2c76e49f
vps-e36e35cc
vps-cc134968
vps-0d1e7ee0
vps-cb33c6f2
vps-56f2da50
vps-ab93fc1c
vps-2028e01f
vps-713b33af
vps-104710b4
vps-4aa42937
vps-a0614ba6
vps-f9da3645
vps-fa3c8cce
vps-31f3f048
vps-5a28efac
vps-163bb0e6
vps-1f0ab6b3
vps-fc5b2eba
vps-d85542e3
vps-73511fdb
vps-f35b2672
vps-e3a9dc9d
vps-d6024be6
vps-c4fe39f5
vps-89623776
vps-1dd46086
vps-89c0d0a3
vps-fab4cd4f
vps-171ddcf8
vps-5ae4f1e1
vps-731f9ac2
vps-e3652099
vps-ddf1afef
vps-df635910
vps-dd8546ca
vps-b7386d6d
vps-18d9bf2d
vps-6296e332
vps-acc81fa2
vps-3759d40a
vps-8cbdbcac
vps-1fb133df
vps-1cfba49a
vps-6b8d8597
vps-990797db
vps-9375bcbf
vps-6e01c55b
vps-367ebafd
vps-7629339d
vps-a7f5e25d
vps-0c647b9c
vps-7c7f1323
vps-7680e213
vps-72c258c0
vps-b2495e6e
vps-7cc42ea8
vps-c617e3bd
vps543465
vps-c31f8128
vps-db357041
vps-c919257b
vps-457dbf19
vps-3150cd54
vps-38dfc32b
vps-a6075305
vps-bbb77d57
vps-d50fd53c
vps-ea4cb41b
vps-b0a2d3ca
vps-17ea6e9c
vps-79744d98
vps-4a810b10
vps-aec862ee
vps-3a1d606e
vps-d17da60e
vps-0c62a65c
vps-36ff87b1
vps-42ca45e9
vps-685db584
vps-d538e5da
vps-df3f4f37
vps-0de46462
vps-ce2a02e5
vps-f46df568
vps-4a5b6dd8
vps-af0f5fb0
vps-07a19444
vps-78b33d75
vps-9fd70d3a
vps-f643503b
vps-7a859c91
vps-e37802d0
vps-7440ba15
vps-db893d6f
vps-25fe2bc5
vps-a66aea7d
vps-646a0698
vps-0ac4bcea
vps-9a878d61
vps-57a34227
vps-9c2e00d9
vps-3a20897a
vps-24f5fbd5
vps-01534cbd
vps-c887fbd6
vps-75755425
vps-da21b14c
vps-464c46ce
vps-4bc17d65
vps-2fcba414
vps-12f2567b
vps543285
vps-a3068a81
vps-5352252e
vps-4c40a524
vps-dba6ccf8
vps-162dd225
vps-6c6a4ea3
vps-2a04376f
vps-e98adc1f
vps-6455d405
vps-3f33fed7
vps-f014c6a7
vps-4f42355e
vps-fbd83e81
vps-dfcbc636
vps-4257e110
vps-9c28028a
vps-fb1b5532
vps-28de7ea4
vps-dea9277e
vps-c2c9daef
vps-987d8744
vps-cae02941
vps-7fdeeecb
vps-167a09ef
vps-f5e30003
vps-540a5c03
vps-4883f4cc
vps-9c9c4df1
vps-48765165
vps-38f68b90
vps-bdfb214c
vps-9d1b9ae4
vps-f25e4aab
vps-91af79a4
vps-7c66292e
vps-68388af5
vps-47cbd61e
vps-451569a2
vps-8fa4864e
vps-2f3544bf
vps-b365f24f
vps-b3bfe2cf
vps-3de73ce1
vps-d0528b81
vps-0ad3e5ba
vps-db748b62
vps-ec174530
vps-c058d2d3
vps-aa417f14
vps-84e52cf8
vps-89d9da20
vps-548d5758
vps-371641cd
vps-1dce58a8
vps-2f834577
vps-50e82cd4
vps-c4638f63
vps-42a76c1b
vps533270
vps-5d4d328a
vps-8cc5b123
vps-a830ab2b
vps-412d9ec1
vps-db2bce27
vps-08d574d5
vps-16a5b171
vps-8dde811a
vps-dbe2e1e8
vps-3e48d3f5
vps-b1c6c631
vps-538980cb
vps-a6d8aa47
vps-cd761018
vps-7446b3cb
vps-69098f65
vps-00733b32
vps-1740dbd6
vps-9096c13b
vps681828
vps-9c2090a1
vps-979c4acb
vps-c356b016
vps-25db3cb3
vps-3a39343c
vps-bfe422c4
vps-49f80ba8
vps-d0251fd0
vps-3e75d490
vps-c0245cd5
vps-2d727968
vps-0947f32c
vps-80127026
vps621805
vps-545ccfcb
vps-65ee07c8
vps-1a1be2f2
vps-a1f499ae
vps-54aa5f92
vps-eb4d1880
vps-f6b51af1
vps-61aacc86
vps-c592d80b
vps-a7205fed
vps-2fb9fa2e
vps-866934d9
vps-751e182e
vps-3792942f
vps-a9d874d8
vps-d6cc5c1a
vps-5a3946bd
vps-1f779e19
vps-3b4d29fa
vps-3346d8a6
vps-bd319674
vps-2afab53b
vps-3a2f015f
vps-e538fa1f
vps-28ee0e75
vps-16fa4af6
vps-84f1b22b
vps-67798a08
vps-5d6631d5
vps-1972aa7d
vps-2f05a0b5
vps-0743bece
vps-872b2913
vps-73152b76
vps-614ea936
vps-feefcaeb
vps-027ff45d
vps-b83e4817
vps-15b0a3a4
vps-39c950d3
vps-c2d31018
vps-747e487e
vps-890277f6
vps-82f9dcab
vps-3e986b34
vps-4ce766a9
vps-0aee4534
vps-fe36a252
vps-56102860
vps-77da2f14
vps-94b824a1
vps-0b331244
vps-394ee5ab
vps-f7b37bfa
vps-64fc9896
vps-d6b9d267
vps-e75d2c0f
vps-88c9ed40
vps-a3b28719
vps-924c6876
vps-e77f8409
vps-64e9ac86
vps-b2464efd
vps-102b4268
vps-22ff9488
vps-11e59b3e
vps-9199951f
vps-b9b18bc9
vps-cdf1d232
vps-e86e1776
vps-df3123ce
vps-47bd3bc4
vps-982809f4
vps-f2404901
vps-477f5c5e
vps-a5a4c3e5
vps-def6a2c0
vps-bdfaefad
vps-c4f344be
vps-ea86a2bb
vps-1dc30826
vps-cb2458d1
vps-d0cec7c7
vps-d91245e7
vps-0a2c8831
vps-d1f4b898
vps-d6a02135
vps-25d13987
vps-4d6826f5
vps-4015709a
vps-88747aad
vps-0e0ab772
vps-f227ac9d
vps-3e156f24
vps-9095b8f2
vps-a54e24de
vps-57c51747
vps-44963014
vps-71b23771
vps-d64c49b5
vps-0be80061
vps-0c0e0cae
vps-1df78440
vps-6255ef78
vps-1a4ad5e3
vps-7b726e51
vps-c25343bf
vps-be208f5b
vps-16bbbb7b
vps-05e69e7f
vps-689d1a66
vps-fde11a5f
vps-4a21b690
vps-29a87528
vps-1913b746
vps-86c89146
vps-d2b31fe1
vps-9a84fc1a
vps-a8d45785
vps-fa999c2f
vps-0155fa62
vps-987468da
vps-259b5c7b
vps-6abd1123
vps-4dbb30bd
vps-e4dd8257
vps-4d254875
vps-3183e4c3
vps-03811efd
vps-b5bb092a
vps-4e5fbb5d
vps-183e0fe6
vps-1276c932
vps-16c9e929
vps-cb5fa1fc
vps-1db7200a
vps-659a2ae7
vps-af3cfea7
vps-623db58f
vps-d9cd86c7
vps-de4470f7
vps-d32c33cb
vps-a495fc17
vps-e3da1ab3
vps-2d4d83e9
vps-f46e5293
vps-f0904147
vps-6d401249
vps-1078f2e5
vps-f0d3e30f
vps-c7dcbe84
vps-8b858987
vps-5c6fcd10
vps-02bdc38b
vps-5442f1c0
vps-77ff17a1
vps-4b475017
vps-f68716d9
vps-8dcf4e6e
vps-112bf85e
vps-07bb3e0e
vps-028cb97c
vps-08655b41
vps-beb55910
vps-7ba19d82
vps-8cbcb502
vps-545e1802
vps-5d817bae
vps-4a3654e7
vps-da246b9e
vps-7e252c91
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vps-d44d5f04
vps-754c00c7
vps-0dbf96f3
vps-57527ac0
vps-58c8bd09
vps-0e72ea49
vps-9efb11fa
vps-5852ce12
vps-fdf5ccff
vps-5d1f5000
vps-14733af4
vps-1b22f25d
vps-5a84cdf9
vps-e9b87300
vps-34ff365e
vps-8c8e0251
vps-16748dce
vps-e590bc7f
vps-68fc2d64
vps-76e81e50
vps-986e9298
vps-1119a0bd
vps635048
vps-cad46d2f
vps-c0cbb9fa
vps-7a619338
vps-934937c4
vps-b6741713
vps-c801cd35
vps-d74599fa
vps-e21d3d34
vps-da240655
vps-3320b4b9
vps-d51ecfd9
vps-43527a0a
vps-ad1b52fb
vps-3b15c10b
vps-6dbc0ad5
vps-9851cb31
vps-80cfdce1
vps-df22d67e
vps-9f032f20
vps-83313214
vps-596b81e7
vps-5d0cf32a
vps-ab54b089
vps749237
vps-cae555ec
vps-8d94d556
vps-9598226d
vps-a7507005
vps-fedbf173
vps-53dfe868
vps-7135fb50
vps-038c011c
vps-c247497b
vps-221528fa
vps-ed646e50
vps-331bdf99
vps-b7774278
vps-aa3767da
vps-bbea3d03
vps-24aafb6c
vps-2f156acc
vps-e8d0f43a
vps-e6902686
vps-4940db37
vps-9900b2aa
vps-7e77912f
vps-fc1f8895
vps-63c176a2
vps-da2de77b
vps-ff03d98e
vps-d2a4881e
vps-32d92d9f
vps-05a22903
vps-57439648
vps-1c524d4d
vps-c8defb12
vps-62956d4d
vps-1d4e3baa
vps-2f8a541d
vps-dcb76aa5
vps-df564064
vps-4e717b75
vps-fc3e0672
vps-6e5e20a1
vps-6d3c06b9
vps-b934276a
vps-8509ae8f
vps-0d5b101a
vps-b3cf4134
vps-52ed6fac
vps-b5c555e0
vps-bf05a61a
vps-e6ff9719
vps-2b52825b
vps-f1a30502
vps-7966a2fa
vps-4971b7b1
vps-e0a2ac0d
vps-1a8c7080
vps-9fa1e1d8
vps-51127463
vps-f57c52eb
vps-acce0419
vps-a3b8da1b
vps-8970a0d1
vps-4cbeab3e
vps-08ae2688
vps-c9409fa3
vps603123
vps-e7526f31
vps-616be68d
vps593907
vps-ab127b6d
vps-1372fcc6
vps-8550b3f4
vps-05ccb1de
Mar 16, 11:33 UTC
[YNM1][Network] - Network equipment version upgrade
Completed - The scheduled maintenance has been completed.
Mar 16, 16:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 15:00 UTC
Scheduled - Start time : 16/03/2023 15:00 UTC
End time : 16/03/2023 18:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we are rolling out an upgrade to several devices of network equipment.
Mar 16, 15:00 UTC
[RBX8][Dedicated Servers] - Network equipment version upgrade
Completed - Start time : 16/03/2023 01:00 UTC
End time : 16/03/2023 03:29 UTC
Service impact : No impact is expected for the customers who have set the aggregation properly (OLA configured).
Otherwise, clients who have not defined the aggregation will have their servers temporarily unreachable for 30 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Mar 16, 03:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 01:01 UTC
Scheduled - Start time : 16/03/2023 01:00 UTC
End time : 16/03/2023 05:00 UTC
Service impact : No impact is expected for the customers who have set the aggregation properly (OLA configured). 
Otherwise, clients who have not defined the aggregation will have their servers temporarily unreachable for 30 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Jan 27, 22:38 UTC
Mar 15, 2023
[SBG3/GRA1/ERI1/LIM1][Network] - Network equipment version upgrade
Completed - Start time : 15/03/2023 20:30 UTC
End time : 15/03/2023 23:10 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we are rolling out an upgrade to several devices of network equipment.
Mar 15, 22:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 20:30 UTC
Scheduled - Start time : 15/03/2023 20:30 UTC
End time : 15/03/2023 23:59 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we are rolling out an upgrade to several devices of network equipment.
Feb 15, 01:34 UTC
[Global][Licensing] - Plesk licenses
Resolved - Start Time : 10/03/2023 10:50 UTC
End Time : 10/03/2023 15:30 UTC
Root cause : A migration has impacted the licensing API.
Our technical teams resolved the issue. All impacted services are now operational.
Mar 15, 15:49 UTC
Identified - Start time : 10/03/2023 10:50 UTC
Service impact : For newly ordered Plesk licenses, the activation keys is not displayed in Manager and API.
Root cause : A migration has impacted the licensing API.
Ongoing actions : A fix is currently in progress.
Workaround: You can contact the support team directly if you are impacted by this incident. They will be able to give the activation key for you.
Mar 14, 17:21 UTC
[EU][Baremetal] - Network configuration services
Resolved - Start Time : 15/03/2023 10:45 UTC
End Time : 15/03/2023 14:47 UTC
Service impact : Customers couldn't execute network actions on Baremetal servers such as move IP, add/remove vMac, bandwidth upgrades.
Latency on servers delivery and reopening was also observed.
Root cause : Incident link
Our technical teams resolved the issue. All impacted services are now operational.
Mar 15, 14:53 UTC
Identified - Root cause : Incident link
Ongoing actions : Our technical teams are currently implementing a fix.
Update will be post as significant progress is made.
Mar 15, 13:43 UTC
Update - Update : Customers can also face latency on servers delivery and reopening.
Our technical teams are working on the issue. Update will be post as significant progress is made.
Mar 15, 12:47 UTC
Investigating - Start time : 15/03/2023 10:45 UTC
Service impact : Customers can't execute network actions on Baremetal servers such as move IP, add/remove vMac, bandwidth upgrades
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.
Mar 15, 12:30 UTC
[EU/CA/US][Network] - VirtualMacManagement
Completed - Maintenance will be rescheduled at a later date.
Mar 15, 11:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 08:00 UTC
Scheduled - Start time : 15/03/2023 08:00 UTC
End time : 15/03/2023 11:00 UTC
Service impact : Not create orphan virtualMacManagement and not lose the virtualMac of Ip.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing an internal maintenance on a network equipment.
We will add a status field to avoid deleting the ip of the object. so we will be able to reactivate or delete a vmac in these cases more easily
Mar 14, 23:07 UTC
[RBX8][Dedicated Servers] - Network equipment version upgrade
Completed - The scheduled maintenance has been completed.
Mar 15, 04:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 01:00 UTC
Scheduled - Start time : 15/03/2023 01:00 UTC
End time : 15/03/2023 05:00 UTC
Service impact : No impact is expected for the customers who have set the aggregation properly (OLA configured). 
Otherwise, clients who have not defined the aggregation will have their servers temporarily unreachable for 30 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Jan 27, 22:35 UTC
[GRA1][GAME] - G124B/G125B
Resolved - Start Time : 15/03/2023 00:20 UTC
End Time : 15/03/2023 00:21 UTC
Start Time : 15/03/2023 01:15 UTC
End Time : 15/03/2023 01:16 UTC
Service impact: 1 minute communication interruption happened 2 times on server in G124B and G125B.
All impacted services are now operational.
Root cause :It was due to a malfunction on the Dc network.
Our technical teams resolved the issue.
Mar 15, 04:18 UTC
Mar 14, 2023
[ERI1/GRA1][Network] - Network equipment version upgrade
Completed - The scheduled maintenance has been completed.
Mar 14, 22:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 20:30 UTC
Scheduled - Start time : 14/03/2023 20:30 UTC
End time : 15/03/2023 00:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy of our network infrastructure, we are rolling out a version upgrade for multiple network equipment.
Feb 14, 20:08 UTC
[GRA2][Virtual Private Servers] - G233A12
Resolved - Start time : 14/03/2023 19:58 UTC
End time : 14/03/2023 22:19 UTC
Service status: The situation is back to normal, the service is running nominally.
Root cause : A cooling system module has been changed
Mar 14, 22:23 UTC
Identified - Start time : 14/03/2023 19:58 UTC
Service impact : The vrack network in this rack G233A12 is currently unreachable.
Root cause : Incident caused by a failure on a cooling system module.
Ongoing actions : A fix is in progress.
Mar 14, 20:29 UTC
[RBX7][Dedicated Servers] - R719A16
Resolved - Start time : 14/03/2023 20:30 UTC
End time : 14/03/2023 21:30 UTC
Service status: The situation is back to normal, the service is running nominally.
Root cause: It was due to a malfunction on the cooling system.
Mar 14, 22:14 UTC
Investigating - Start time : 14/03/2023 20:30 UTC
Service impact : The Vrack network in this rack R719A16 is unreachable.
Ongoing actions : Our technical teams are working on the issue. Update will be post as significant progress is made.
Mar 14, 21:07 UTC
[GRA2][Dedicated servers - Public Network] - G233A08
Resolved - Start time : 14/03/2023 21:25 UTC
End time : 14/03/2023 21:30 UTC
Service impact : Public network was down for all servers
Service status :The situation is back to normal, the service is running nominally.
Root cause: A switch rebooted.
Mar 14, 21:37 UTC
[BHS8][Dedicated Servers] - BHS0806B02A
Resolved - Start Time : 14/03/2023 15:24 UTC
End Time : 14/03/2023 19:58 UTC
Root cause : A failure on a cooling system module was at the origin of this incident.
Our technical teams resolved the issue. All servers in the affected rack are now operational.
Mar 14, 20:03 UTC
Identified - Start time : 14/03/2023 15:24 UTC
Service impact : Some servers in this rack BHS0806B02A are currenctly unreachable.
Root cause : Incident caused by a failure on a cooling system module.
Ongoing actions : Our technical teams are working on a fix.
Mar 14, 17:58 UTC
[RBX3][Dedicated Servers] - 43H07
Resolved - Start Time : 14/03/2023 17:25 UTC
End Time : 14/03/2023 17:35 UTC
Root cause : The switch rebooted.
Our technical teams resolved the issue. All impacted services are now operational.
Mar 14, 17:38 UTC
Investigating - Start time : 14/03/2023 17:25 UTC
Service impact : The public network is this rack 43H07 is currenctly unreachable.
Ongoing actions : Our technical teams are working on the issue. Update will be post as significant progress is made.
Mar 14, 17:36 UTC
VPS - SGP2 - host344923
Resolved - This incident has been resolved.
Mar 14, 14:11 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host344923

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.


22bbe4dc-a658-4290-a1a5-431753fee3e8
3545f360-367e-48a8-9252-f751da1cb921
c4fa1735-8376-47d8-9138-3384c25d3552
876517c2-9b37-48cc-8e68-d7d70fdc6f83
28771842-4e31-4e24-a834-beb978aae7da
d8dfc28e-16e6-4e78-b6b5-4d31842c28fa
8ca86e0b-8aab-4aed-9daf-ec3d60ae7b16
48858935-25c9-4927-952a-b29aa694ca58
a40652a8-461a-4bf7-b6bc-09a5b2944688
7696816d-44fe-437e-9341-ef2e472ec302
72e9d296-5448-4317-a698-7160b0fbdb96
58748095-2c44-40bb-be45-578ff13ce1ce
5adcad51-b6a1-4f0c-b5d5-fcaa298fefac
413a8303-6c6b-435c-a831-d563dcf57e14
4dd8b47a-9f67-4938-9440-943d124e84f5
f04da4cf-2beb-466e-8502-eb4639f1a929
61c0d27b-5835-4bcb-8adc-d0d5761e0207
5582ce53-7193-422b-b485-82b09e9328f1
b83665a5-3b6b-431a-b7d3-f7e3a0d0ff8e
be5c302e-b1fb-4c9d-aa1c-789f1dcfade3
19798205-af42-45f0-95e7-8ff0daf53396
e70806d2-29a0-4a8d-8cb1-60939af2068d
a106cc64-17b4-4f30-8069-4aeb34409e4e
7f1a8f55-2539-45a1-80a9-c43cbd461631
1d25e4a4-405c-49d4-9fe1-329b0f5dddd5
89eae39e-6c5b-4703-994c-8647416a49b5
46749c81-c70a-49ba-b499-df600f3326f4
bfb90866-9e1f-46bb-a101-944f208e554f
172bc711-6873-4f43-9fb7-d9ea14896cbe
43314256-02db-472f-8645-c7ca94a29d91
962bf4c8-f586-48b6-afe4-2a14ad6f66a3
d04306cb-bebd-49cc-b53b-109ae554861b
c046e09e-15d4-48c1-86f9-c5d0b98b0d22
5e424594-4cad-4f65-9466-9200d0680382
6b0c6b27-8604-4f4c-acd1-1e08c5cc4d01
91e0ad3b-4b15-483b-aded-79ecb82640bf
e4c1967b-0b2e-454d-8822-17a7253da0c9
1537b4e6-c305-428d-9c5c-da9fc7dc3731
33ce8dd4-c710-4143-bfdc-4ac943c965a7
e81ebcc7-8fe3-4d96-841f-7a0ba75958f0
66c9464e-c478-48d6-b3eb-860ee99fe6af
0459b4b3-1739-4f9b-9e3b-c8fbfb30ea35
4a889bb9-e6c8-4fd4-ac93-5835d877b1cf
bc47ff25-02db-4ddc-9541-a7fcfad89201
55e591f1-fd36-4310-85ea-f079da82763e
d55eb882-28ea-41c6-8e7a-8761779704aa
6f2afe4d-22c9-437f-8062-b81e8ac03e01
2ee159a1-18da-4172-9523-b964920787d7
Mar 14, 14:01 UTC
[GRA3][DedicatedServers] - Electrical operation - GRA0325B07AC
Completed - The scheduled maintenance has been completed.
Mar 14, 11:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 09:30 UTC
Scheduled - Start time : 14/03/2023 09:30 UTC
End time : 14/03/2023 11:00 UTC
Service impact : Servers in this rack will not be powered during the operation
Service improvement : In order to ensure the reliability of power supply of this rack. Our teams must proceed to an intervention on the power supply module.
Mar 9, 22:00 UTC
VPS - GRA4 - host764122
Resolved - This incident has been resolved.
Mar 14, 04:54 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host764122

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.


37649a1c-4bf5-40b7-b73a-6fefa8463dd8
ee46fb18-d959-4809-b6be-abc16c680235
dc81e137-4eda-45bc-8d66-e2e2019dbe6b
24844e04-fd85-43ee-8119-a621efb50f48
ce0b4bbe-283a-4bc2-bd52-1aec65597e02
9e9f544f-1350-4cbf-9688-710442e97f12
85d12fd5-59cb-4885-a8e0-b86218aadf22
aacb4c5b-5e2b-4964-bdd2-7230b635d5f4
6aac7d2d-9482-43be-a844-3dfa6666e3e1
be3ce142-8883-48e5-9c0d-381c55985b56
8429e7a7-77e5-4bd0-b3f2-28256986186e
bc8f166b-ba84-4048-b111-a5fa81b0ffcf
040fcd2f-57dd-4535-b537-496d4a5ad772
ac3aa425-34e6-4f8d-8a59-cedbfbac07a7
e5a1e11f-bd25-4279-8fe3-919ecb8cf095
6dbaf46c-9218-4e27-8c6e-f44df066521b
a410f47a-c255-4a73-a4e2-48d6be19d497
2b201a8a-d227-41c9-b96d-fd886c5b7782
b58a1b6a-e1d0-48be-b88b-15d7e70dc172
07ef89fb-dc99-489e-8d74-42c5a688e8ac
34e447c7-a1be-457e-b028-ce255a2f3a5b
9bb7d583-632c-41ba-b506-a2f381082544
26d6e443-d2ed-43c4-b604-4f8772b03191
f2a0c6ea-b4dd-4b64-a2f8-9fd97cadb913
Mar 14, 04:43 UTC
[RBX8][Dedicated Servers] - Network equipment version upgrade
Completed - The scheduled maintenance has been completed.
Mar 14, 04:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 01:00 UTC
Scheduled - Start time : 14/03/2023 01:00 UTC
End time : 14/03/2023 05:00 UTC
Service impact : No impact is expected for the customers who have set the aggregation properly (OLA configured). 
Otherwise, clients who have not defined the aggregation will have their servers temporarily unreachable for 30 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Jan 27, 22:32 UTC
[GRA3][Dedicated Servers - Public Network] - GRA0326A04B
Resolved - Start time : 13/03/2023 23:53 UTC
End time : 14/03/2023 02:04UTC
Service status: The situation is back to normal, the service is running nominally.
Root cause : This was due to a malfunction on the cooling system.
Mar 14, 02:06 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 13, 23:15 UTC
Investigating - Start time : 13/03/2023 23:53 UTC
Service impact : Public network is unreachable for all servers on this rack
Ongoing actions : Our technical teams are working on the issue. Update will be post as significant progress is made.
Mar 13, 23:07 UTC
VPS - GRA4 - host1248500
Resolved - This incident has been resolved.
Mar 14, 01:51 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host1248500

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.


vps807374
vps706036
vps807261
vps806399
vps805450
vps459021
vps503775
vps715540
vps672850
vps405165
vps375723
vps714800
vps716688
vps715149
vps714560
vps713891
vps713553
vps195455
vps713206
vps693450
vps676040
vps679821
vps343731
vps682344
vps684769
vps683301
vps678108
vps680247
vps679078
vps677293
vps675760
vps674925
vps674440
vps672997
vps672783
vps672100
vps671872
vps670907
vps472701
vps225281
vps483980
vps523836
vps516291
vps505993
vps504131
vps503881
vps500942
vps499577
vps495881
vps489814
vps489567
vps486906
vps484323
vps483830
vps483053
vps481671
vps478433
vps460589
vps473365
vps463788
vps458862
vps454868
vps454187
vps451485
vps451125
vps448999
vps443297
Mar 14, 01:40 UTC
Mar 13, 2023
[ERI1][Dedicated Servers] - E101D14
Resolved - Start Time : 13/03/2023 22:10 UTC
End Time : 14/03/2023 00:30 UTC
Service impact : Some servers were temporarily unreachable in rack E101D14
Root cause : A pipe leak caused the incident
Our technical teams resolved the issue. All impacted services are now operational.
Mar 13, 23:30 UTC
[RBX3][Dedicated Servers - Public Network] - 45B07
Resolved - Start time : 13/03/2023 22:02 UTC
End time : 13/03/2023 22:15UTC
Service status: The situation is back to normal, the service is running nominally.
Root cause : A hardware has rebooted
Mar 13, 22:19 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 13, 22:15 UTC
Investigating - Start time : 13/03/2023 22:02 UTC
Service impact : Public network is unreachable for all servers on this rack
Ongoing actions : Our technical teams are working on the issue. Update will be post as significant progress is made.
Mar 13, 22:14 UTC
[SBG3/GRA1/ERI1/LIM1][Network] - Network equipment version upgrade
Completed - The scheduled maintenance has been completed.
Mar 13, 21:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 20:31 UTC
Scheduled - Start time : 13/03/2023 20:30 UTC
End time : 13/03/2023 23:59 UTC
Service impact : Servers will be temporarily unreachable for 30 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we are rolling out an upgrade to several devices of network equipment.
Feb 15, 01:08 UTC
[RBX8][Dedicated Servers] - 808R26
Resolved - Start Time : 13/03/2023 17:27 UTC
End Time : 13/03/2023 19:40 UTC
Root cause : Following a failure on a module of the cooling system, we had an unavailability of some servers.
Our technical teams resolved the issue. All impacted services are now operational.
Mar 13, 20:00 UTC
[SBG5][Dedicated Servers] - SBG0505A08A/B/C/D
Resolved - Start Time : UTC13/03/2023 12:09 UTC
End Time : 13/03/2023 15:50 UTC
Current State : Our technical teams resolved the issue. All impacted services are now operational.
Mar 13, 16:34 UTC
Investigating - Start time : 13/03/2023 12:09 UTC
Service impact : Public and private networks are temporarily unavailable
Ongoing actions : Investigating
Our technical teams are working on the issue. Update will be post as significant progress is made.
Mar 13, 12:21 UTC
[RBX][Dedicated Servers] - 09F02/09F03
Resolved - Start Time : 13/03/2023 08:15 UTC
End Time : 13/03/2023 09:30 UTC
Service impact : Some servers were temporarily unreachable in racks 09F02 and 09F03.
Root cause : Electrical issue
Our technical teams resolved the issue. All impacted services are now operational.
Mar 13, 09:42 UTC
Identified - Start time : 13/03/2023 08:15 UTC
Service impact : Some servers are temporarily unreachable in racks 09F02 and 09F03.
Root cause : Electrical issue
Ongoing actions : Our teams are currently working to solve the problem
Mar 13, 08:42 UTC
[CA/FR][Dedicated Servers] - Additional services
Resolved - Start Time : 27/09/2022 15:30 UTC
End Time : 09/03/2023 15:02 UTC
Root cause : A migration has impacted the SoYouStart and Kimsufi APIs.
Our technical teams resolved the issue. All impacted services are now operational.
Mar 13, 09:15 UTC
Monitoring - A fix has been implemented.
We don't see any impact related to this incident.
We are monitoring the issue.
Mar 9, 15:02 UTC
Update - Update : Our teams are still working on a fix to solve the problem.
Mar 6, 20:50 UTC
Update - Update : Our teams continue to work on the correction. Updates will be posted as soon as significant progress is made.
Feb 28, 18:27 UTC
Update - Update : Our teams are still working on the correction. Updates will be posted as soon as significant progress is made.
Feb 24, 09:34 UTC
Identified - Start time : 27/09/2022 15:30 UTC
Service impact : For some customers, ordering Additionnal IPs via the API or the manager may not be possible.
Root cause : A migration has impacted the SoYouStart and Kimsufi APIs.
Ongoing actions : A fix is currently in progress.
Workaround : You may contact the support team directly if you are impacted by this incident. They will be able to create Additional IPs orders for you.
Feb 22, 15:47 UTC
[SBG3][Dedicated Servers] - S332B07
Completed - The scheduled maintenance has been completed.
Mar 13, 06:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 05:30 UTC
Scheduled - Start time : 13/03/2023 05:30 UTC
End time : 13/03/2023 06:30 UTC
Service impact : The public network will be unavailable during maintenance.
Service improvement : Our teams will replace a switch on the S332B07 rack.
Feb 28, 23:55 UTC
[GRA1][DedicatedServers] - Rack G108B17
Resolved - Start Time : 13/03/2023 02:52 UTC
End Time : 13/03/2023 04:20 UTC
Root cause : network equipment malfunction
Our technical teams resolved the issue. All impacted services are now operational.
Mar 13, 04:35 UTC
Investigating - Start time : 13/03/2023 02:52 UTC
Service impact : public switch is down.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
Mar 13, 02:58 UTC
Mar 12, 2023
VPS - GRA6 - host991910
Resolved - This incident has been resolved.
Mar 12, 08:46 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host991910

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.


vps801835
vps800893
vps800874
vps800709
vps800685
vps800439
vps800341
vps800297
vps800251
vps765371
vps759556
vps759529
vps755742
vps753570
vps753560
vps744984
vps740866
vps689736
vps739055
vps689737
vps722104
vps721382
vps721094
vps717872
vps717169
vps717166
vps717163
vps710486
vps709279
vps708880
vps708584
vps703126
vps699993
vps698475
vps697550
vps696112
vps696020
vps691594
vps689992
vps687759
vps686955
vps685978
vps670672
vps670571
vps670002
vps669125
vps669053
vps668023
vps664593
vps664540
vps663513
vps661159
vps660941
vps660122
vps658765
vps656571
vps647344
vps647193
vps646419
vps643877
vps636901
vps636988
Mar 12, 08:43 UTC
[BHS][Network] - Rack T06C21
Resolved - Start time : 11/03/2023 23:52 UTC
Start time : 12/03/2023 00:01 UTC
Network equipment unexpectedly rebooted
Our technical teams resolved the issue. All impacted services are now operational.
Mar 12, 05:00 UTC
VPS - DE2 - host1612953
Resolved - This incident has been resolved.
Mar 12, 03:53 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host1612953

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.


4ad509e8-bed6-456e-80f8-5a807e8f6c76
8f664960-4a62-4362-872d-2afba6bd49a9
e591b37c-7aa0-44a4-b189-3c5a7eac9618
1b07ac35-da7a-4e36-8731-40710278a9f0
35a40d4e-6264-477c-9662-91c6a2de4065
8b8805b5-585e-47ae-8f37-54c64da495c4
961a357c-4ed3-4968-a950-1e19e7f19b23
9c8d8bc7-8f82-4b03-9444-b3ef5c55a989
a9ca5799-4554-4033-a85b-ee89a8beb4c3
3ca226bf-323d-431d-9fde-46b92c261e69
3f46a346-2468-41b6-860a-6756c1d934d8
8f6aeac9-8a74-4932-959c-cc32fba6dbd1
Mar 12, 03:37 UTC
VPS - DE2 - host1612953
Resolved - This incident has been resolved.
Mar 12, 03:11 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host1612953

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.


74a53d9a-a287-448f-9d82-281ea1921716
4be8fd08-a9dc-470f-a3a9-50b3632a2c01
f7b05e28-6b93-4fec-8ec1-353f868bb6af
272dacfd-1ccf-47c8-b7bf-dc724685ddb4
14d99751-1bb3-4f9e-a943-4794082943be
aa4ac96d-0cfb-424b-8cb3-b6ae295621d4
da32e3e5-bd74-47d4-ac1b-1ea2ca611d89
f0dc8101-f2e3-4976-8f0f-1d7f9ba8c559
e2c95ab7-2016-4eaf-8700-9d55ad10614e
4ad509e8-bed6-456e-80f8-5a807e8f6c76
8f664960-4a62-4362-872d-2afba6bd49a9
e591b37c-7aa0-44a4-b189-3c5a7eac9618
1b07ac35-da7a-4e36-8731-40710278a9f0
35a40d4e-6264-477c-9662-91c6a2de4065
8b8805b5-585e-47ae-8f37-54c64da495c4
961a357c-4ed3-4968-a950-1e19e7f19b23
9c8d8bc7-8f82-4b03-9444-b3ef5c55a989
a9ca5799-4554-4033-a85b-ee89a8beb4c3
3ca226bf-323d-431d-9fde-46b92c261e69
3f46a346-2468-41b6-860a-6756c1d934d8
8f6aeac9-8a74-4932-959c-cc32fba6dbd1
Mar 12, 03:00 UTC
Mar 11, 2023
[RBX2][DedicatedServers] - Rack 24C06
Resolved - Start time : 11/03/2023 22:10 UTC
End Time : 11/03/2023 22:15 UTC
Our technical teams resolved the issue. All impacted services are now operational.
Mar 11, 22:19 UTC
Investigating - Start time : 11/03/2023 22:10 UTC
Service impact : public switch is down.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
Mar 11, 22:16 UTC
VPS - DE2 - host1612953
Resolved - This incident has been resolved.
Mar 11, 14:36 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host1612953

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.


74a53d9a-a287-448f-9d82-281ea1921716
4be8fd08-a9dc-470f-a3a9-50b3632a2c01
f7b05e28-6b93-4fec-8ec1-353f868bb6af
272dacfd-1ccf-47c8-b7bf-dc724685ddb4
14d99751-1bb3-4f9e-a943-4794082943be
aa4ac96d-0cfb-424b-8cb3-b6ae295621d4
da32e3e5-bd74-47d4-ac1b-1ea2ca611d89
f0dc8101-f2e3-4976-8f0f-1d7f9ba8c559
e2c95ab7-2016-4eaf-8700-9d55ad10614e
4ad509e8-bed6-456e-80f8-5a807e8f6c76
8f664960-4a62-4362-872d-2afba6bd49a9
e591b37c-7aa0-44a4-b189-3c5a7eac9618
1b07ac35-da7a-4e36-8731-40710278a9f0
35a40d4e-6264-477c-9662-91c6a2de4065
8b8805b5-585e-47ae-8f37-54c64da495c4
961a357c-4ed3-4968-a950-1e19e7f19b23
9c8d8bc7-8f82-4b03-9444-b3ef5c55a989
a9ca5799-4554-4033-a85b-ee89a8beb4c3
3ca226bf-323d-431d-9fde-46b92c261e69
3f46a346-2468-41b6-860a-6756c1d934d8
8f6aeac9-8a74-4932-959c-cc32fba6dbd1
Mar 11, 14:03 UTC
[RBX1][Dedicated Servers-Network]racks 06A01 to 06A17,06B01 to 06B17 ,06C01 to 06C17 ,06D01 to 6D17
Resolved - Start Time : 11/03/2023 12:45 UTC
End Time : 11/03/2023 13:05 UTC
service status : Due to a network equipment malfunction, customers could not reboot their servers remotely.
Our technical teams resolved the issue. All impacted services are now operational.
Root cause :It was due to malfunction on a hardware
Mar 11, 13:59 UTC
VPS - DE2 - host1612953
Resolved - This incident has been resolved.
Mar 11, 13:26 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host1612953

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.


74a53d9a-a287-448f-9d82-281ea1921716
4be8fd08-a9dc-470f-a3a9-50b3632a2c01
f7b05e28-6b93-4fec-8ec1-353f868bb6af
272dacfd-1ccf-47c8-b7bf-dc724685ddb4
14d99751-1bb3-4f9e-a943-4794082943be
aa4ac96d-0cfb-424b-8cb3-b6ae295621d4
da32e3e5-bd74-47d4-ac1b-1ea2ca611d89
f0dc8101-f2e3-4976-8f0f-1d7f9ba8c559
e2c95ab7-2016-4eaf-8700-9d55ad10614e
4ad509e8-bed6-456e-80f8-5a807e8f6c76
8f664960-4a62-4362-872d-2afba6bd49a9
e591b37c-7aa0-44a4-b189-3c5a7eac9618
1b07ac35-da7a-4e36-8731-40710278a9f0
35a40d4e-6264-477c-9662-91c6a2de4065
8b8805b5-585e-47ae-8f37-54c64da495c4
961a357c-4ed3-4968-a950-1e19e7f19b23
9c8d8bc7-8f82-4b03-9444-b3ef5c55a989
a9ca5799-4554-4033-a85b-ee89a8beb4c3
3ca226bf-323d-431d-9fde-46b92c261e69
3f46a346-2468-41b6-860a-6756c1d934d8
8f6aeac9-8a74-4932-959c-cc32fba6dbd1
Mar 11, 13:09 UTC
VPS - GRA6 - host1298170
Resolved - This incident has been resolved.
Mar 11, 11:40 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host1298170

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.


6617810d-8765-42d4-9b9e-af5c67a11725
a7472b3e-0514-4d91-ad45-89d04771fe5b
bb9344fc-743a-4a44-b522-70f9933c43a0
41f6845c-ea0a-4c6a-a5af-d4b9a1fcf9a6
044d5a30-75d3-4fd5-b49f-acbe2e32a611
1a070565-c2eb-49a6-be3a-a76b519a2643
34cfe81f-8a6b-4e80-a089-c2ccb3d0d6c1
8945d2ca-0387-419b-af0d-6da21206f03e
d7176ea3-b7df-4527-aec9-43e0556e26af
c144f279-578c-4c92-83f9-dc7bfc3b945e
24a0bbd6-becf-4737-ba1b-97834ca9ac6c
dd2a2561-6d03-4b25-b44e-86e733a283a6
21222d16-6f3b-43f1-ad85-69b9b93b79da
8e353bd0-ec93-473c-acf6-9a4e301cd89b
e82909a7-9607-46dc-acc8-d2954d6d4b6b
5dd857c7-845e-4f94-a525-331a52514f03
ed002e04-a6e5-43d1-b06e-bec9a1201611
ae627d43-0227-4f6e-81b3-6ab6951af47e
9da9042d-3a87-44e1-be8a-6e7541f04f97
aed0c05f-2887-417a-9de8-8ce1798a713f
92f7e27b-d448-451f-a8af-e61da792f013
d0407e4f-9fa7-441d-9cd7-9737b5e59325
18aa34a9-6975-418b-ba38-9b909e887a59
a4742489-62ea-4538-8ec9-2064eb66c918
716d73df-cb21-419c-a2ad-ca34e79f8f07
09586fce-cce9-47b7-b709-95984d7a7586
7ffadf27-d0f1-4846-8e13-ebc36521040d
b1cafae9-74c3-4ec1-a3ec-b3420fc0c024
a0476a13-f834-4bcc-9342-f81ef98935b3
0e11fc04-006d-4c22-abf9-4c15bb4a559f
Mar 11, 11:25 UTC
VPS - SBG6 - host1031730
Resolved - This incident has been resolved.
Mar 11, 02:46 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host1031730

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.


vps607413
vps814571
vps617389
vps815340
vps785107
vps430296
vps656917
vps640037
vps820994
vps805893
vps821060
vps821050
vps819966
vps663037
vps815485
vps814913
vps783569
vps814642
vps812163
vps812172
vps783590
vps812047
vps812043
vps811941
vps809534
vps782698
vps782519
vps792271
vps777768
vps771120
vps721318
vps734711
vps732835
vps732559
vps731017
vps727447
vps725800
vps724844
vps724331
vps724324
vps692051
vps689361
vps645600
vps633178
vps665343
vps663371
vps652536
vps648401
vps647309
vps643792
vps643766
vps628138
vps628282
vps625613
vps622405
vps617471
vps618428
Mar 11, 02:39 UTC
Mar 10, 2023
[RBX2][NASHA] - tete-364
Resolved - Start Time : 10/03/2023 16:35 UTC
End Time : 10/03/2023 16:41 UTC
Root cause : Hardware issue
Some pools were temporarily unreachable:
zpool-123723
zpool-123727
zpool-123729
zpool-123733
zpool-123866
zpool-125059
zpool-125818
zpool-126045
zpool-127182
zpool-127727
Our technical teams resolved the issue. All impacted services are now operational.
Mar 10, 16:53 UTC
[BHS5][Private Network] - T05G09
Resolved - Start time : 10/03/2023 08:15 UTC
End time : 10/03/2023 08:38 UTC
Service status:Services are working as they should be.
Root cause : A hardware needed to be restarted.
Mar 10, 08:45 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 10, 08:33 UTC
Investigating - Start time : 10/03/2023 08:15 UTC
Service impact : Some instability is observed on Vrack Network in this rack
Ongoing actions : Our technical teams are working on the issue. Update will be post as significant progress is made.
Mar 10, 08:27 UTC
Mar 9, 2023
[RBX8][DedicatedServers] - Rack R808R26
Resolved - Start Time : 09/03/2023 17:51 UTC
End Time : 09/03/2023 20:49 UTC
Root cause : network equipment malfunction
Mar 9, 23:33 UTC
Update - We are continuing to work on a fix for this issue.
Mar 9, 20:09 UTC
Identified - Start time : 09/03/2023 17:71 UTC
Service impact : Some servers in the rack R808R26 are down.
Root cause : network equipment malfunction
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
Mar 9, 18:05 UTC
[RBX8][Dedicated Servers] - Network equipment version upgrade
Completed - The scheduled maintenance has been completed.
Mar 9, 22:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 21:00 UTC
Scheduled - Start time : 09/03/2023 21:00 UTC
End time : 10/03/2023 01:00 UTC
Service impact : No impact is expected for the customers who have set the aggregation properly (OLA configured). 
Otherwise, clients who have not defined the aggregation will have their servers temporarily unreachable for 30 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Jan 27, 22:28 UTC
[RBX2][DedicatedServers] - Rack 24C06
Resolved - Start time : 09/03/2023 21:05 UTC
Start time : 09/03/2023 21:10 UTC
Service impact : Public network was down for all servers.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
Mar 9, 21:12 UTC
VPS - BHS6 - host376013
Resolved - This incident has been resolved.
Mar 9, 06:42 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host376013

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.


4ada5819-aca5-41a9-aad0-cd202a6238c8
c3fb1a24-1b31-4d6d-892b-b098fc2e154f
3745cd05-bf57-4ba3-9224-7634a109b139
610bfbec-cf42-4215-a1c2-82e066c46937
6016bb03-3080-4bac-b45a-78152b590853
9cb02bc5-49fd-4602-9c69-ca484c505b79
adc44d5e-2073-4657-9dac-01661e1156af
705a5d8a-cb75-4fe0-a5af-76a1aa782553
d6bc061a-fa73-4df2-af04-9e336197557d
32394bcc-32a5-4b9c-b85d-fb198dbeb009
e40954a7-fdc7-4dd8-aa5b-47c885149b22
afb3e140-bfda-4d49-ba0a-a8cf57ec4a03
2c4c7fd9-065e-4429-98ae-092f57e58023
8ffcc2e6-5c94-4fc6-b777-f8d2c527f746
7d06ebcf-a8d0-4931-a04b-f01e816999aa
e7b0528c-593d-4b49-aea8-d9ec5dc0ff7e
08b7adf2-d057-407f-9344-e0ef9960c7f4
0fe61f20-71e9-436b-af17-bea335871bde
590e8809-0e6b-43a1-8227-3de0e7151afa
b19158f0-bc2b-4337-9186-e793849a6de3
22e4a1bf-7db3-47c9-b6d2-1bc23a9d41c6
372a57c1-fda3-44ad-af99-0a870ef85d59
2ffb2600-e21e-4337-b7c1-0bb24a5b9821
5a83c1c9-0e04-4960-9225-7565ccf18904
f3d49cf5-c10d-4efc-9af1-75318f3c4dd0
29b32cc6-846d-4939-b722-351cf3229d7c
8fec85f6-82b3-4da9-b087-b25f455f5661
81cbd91a-e1c0-43ec-b269-a06e6b00fd87
063f0fcd-b5ff-4cb3-83ea-6d72830cb859
38c0687d-e885-4fc2-95da-e08c28207dd6
1f0f2113-2809-47bb-ab2d-e8310a624d5d
5d6e8728-b746-44e5-8b17-57cdbc3cfe5c
b6f41b85-f248-4cd3-8db4-82f71235952b
5ab01a05-9f1d-437f-9175-25fcbcc87cc4
1edeb8d7-44a2-4ac7-931a-e7fc1d8cdfc7
bcfbbd38-7c10-42e1-b3b2-c8ea42482b37
4208db8b-f8f6-47d7-886e-6b3ac264b3e5
ab8df0bd-6c76-4429-8256-54a15933cdac
3ccc0ae3-e895-4232-acbd-2de1eaa40063
4ee9394c-a733-4546-a214-8bd92b9ab399
635bc206-3665-4238-9968-b09fd7b4b5f0
722619c1-a4f9-456c-9cbd-5a6296958516
22fa8b97-50f9-47cb-b265-0eb6c59ad594
ebbe4d4e-1168-44e5-a97d-89fcf0981134
c72eb37d-1029-4337-a789-af0a05949f11
ddfeb135-ce17-472c-aa43-db9f07673ae0
fe53ee02-ef3c-41ab-8af4-70460e99f645
67b76f11-8dbe-4f46-9e9e-93c127fa65c4
ef17bc73-af56-46c5-b3ec-3bce2e5392b5
31100fe6-c4fe-491c-b0c3-71c7aae0e3f9
Mar 9, 06:33 UTC
[RBX8][Dedicated Servers] - Network equipment version upgrade
Completed - The scheduled maintenance has been completed.
Mar 9, 03:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 01:00 UTC
Scheduled - Start time : 09/03/2023 01:00 UTC
End time : 09/03/2023 05:00 UTC
Service impact : No impact is expected for the customers who have set the aggregation properly (OLA configured). 
Otherwise, clients who have not defined the aggregation will have their servers temporarily unreachable for 30 minutes during the maintenance.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will be doing a version upgrade on multiple network equipment.
Jan 27, 22:25 UTC
VPS - UK2 - host1437031
Resolved - This incident has been resolved.
Mar 9, 01:09 UTC
Investigating - Estimated time to recovery : 1 hour(s)

Affected hosts

host1437031

Affected instances

The list of instances listed below are currently
unavailable, due to hardware fault on the hypervisor(s) previously mentioned. We apologize for
any inconvenience caused while we resolve this issue.


13a79ea3-9aea-4874-99f8-962cd85afc5e
314510fa-67c7-4443-b832-dd37bcad3835
5ef71739-8a7e-46eb-8b00-948507e8c0fc
bc597078-b7ec-4069-9c33-bdabac4f0514
7600fcf1-18af-4cd5-bdd2-e84aac1ca32a
013cf34e-24b2-4200-bcad-03a6198e7662
7afe3849-6fa0-4b0a-8ad7-9c4ad002abfb
924c19b6-4d13-4cbd-bc34-26967901640c
3dd6e3c8-9902-4bba-8698-ceb13a0a1260
f01a41ee-9597-4005-b88e-5eca8072422d
badcc495-5ebd-4329-be2d-15753f5f7c75
cc14e5b9-a6df-4985-9590-5287d16202a2
3929399b-963b-4570-96df-c3760c258554
082a4962-34ee-43fb-8c56-b96a19c08329
a8516395-a928-4868-8157-792a8313c328
e96fcb89-4c38-447b-afa9-eddd579825a9
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8ce4c819-6916-45a2-80e4-e6e4d0e0b0ce
Mar 9, 00:15 UTC
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