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OVHcloud Bare Metal Cloud Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[RBX8][Dedicated Servers] - Rack R807R04 incident notification
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack R807R04.

Here are some supplementary details :

Start time : 03/02/2026 22:05 UTC
Impacted Service(s) : Servers in the specified rack are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their servers in rack R807R04.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Feb 03, 2026 - 22:17 UTC
[RBX2][Storage and Backups] - FTP Backup maintenance notification
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 03, 2026 - 13:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our FTP Backup offer.

Start time : 03/02/2026 13:00 UTC
End time : 04/02/2026 03:00 UTC
Service impact : During the maintenance window, FTP Backup will be temporarily unavailable for approximately 30 minutes.
Service improvement : As part of our continuous improvement policy, maintenance will be performed on our FTP Backup offering to implement security and performance enhancements.

Thank you for your understanding.
Feb 3, 2026 13:00 - Feb 4, 2026 03:00 UTC
[AP-SOUTH-MUM][Virtual Private Servers] - VPS Authentification incident notification
Monitoring - Service has been fully restored since 29/01/2026 05:37 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 29/01/2026 04:30 UTC
Impacted Service(s) : The authentication service was temporarily unavailable.
Customers Impact : Clients were temporarily unable to authenticate on the VPS service.
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 29, 2026 - 06:09 UTC
Investigating - We are currently investigating an incident affecting our Virtual Private Servers offering, which is causing temporary availability issue in the AP-SOUTH-MUM region.

Here are some supplementary details :

Start time : 29/01/2026 04:30 UTC
Impacted Service(s) : The authentication service is temporarily unavailable.
Customers Impact : Clients wishing to authenticate on the VPS service are temporarily unavailable
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 29, 2026 - 04:55 UTC

About This Site

Welcome to the Bare Metal Cloud status page for real-time information on system performance and availability.

Dedicated Servers || Additional services Operational
BHS Operational
ERI Operational
GRA Operational
LIM Operational
YNM Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
WAW Operational
YYZ Operational
Dedicated Servers || Delivery Operational
Zone Europe Operational
Zone APAC Operational
Zone Canada Operational
Dedicated Servers || Global Infrastructure Partial Outage
BHS Operational
ERI Operational
GRA Operational
LIM Operational
RBX Partial Outage
SBG Operational
SGP Operational
SYD Operational
WAW Operational
YNM Operational
YYZ Operational
Dedicated Servers || Operating System Operational
Zone Europe Operational
Zone APAC Operational
Zone Canada Operational
Dedicated Servers || Network Operational
BHS Operational
CCH Operational
ERI Operational
GRA Operational
IEB Operational
LIM Operational
MR9 Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
WAW Operational
YNM Operational
YYZ Operational
US-EAST-VA Operational
US-WEST-OR Operational
US-WEST-LZ-SEA Operational
DNS || DNS Secondary Operational
ns-kimsufi Operational
sdns1 Operational
sdns2 Operational
sdns1-ca Operational
sdns2-ca Operational
Identity, Security & Operations || Key Management Service Operational
EU-WEST-GRA Operational
EU-WEST-LIM Operational
EU-SOUTH-MIL Operational
EU-WEST-PAR Operational
EU-WEST-RBX Operational
EU-WEST-SBG Operational
AP-SOUTH-MUM Operational
AP-SOUTHEAST-SGP Operational
AP-SOUTHEAST-SYD Operational
CA-EAST-BHS Operational
CA-EAST-TOR Operational
EU-WEST-ERI Operational
EU-CENTRAL-WAW Operational
Identity, Security & Operations || Logs Data Platform Operational
GRA Operational
BHS Operational
Licensing || All Services Operational
Zone Europe Operational
Zone APAC Operational
Zone Canada Operational
Managed Services || Cloud Databases GRA Operational
sql007 Operational
Managed Services || Enterprise Cloud Databases Operational
RBX Operational
GRA Operational
BHS Operational
Managed Services || Load Balancer Operational
GRA Operational
BHS Operational
RBX Operational
SBG Operational
YYZ Operational
SYD Operational
Managed Services || Managed Baremetal Operational
Compute Operational
Network Operational
Storage Operational
Management Operational
Delivery Operational
Storage and Backups || Backup Storage Under Maintenance
RBX Under Maintenance
BHS Operational
Storage and Backups || Block Storage Operational
BHS Operational
SBG6 Operational
UK1 Operational
DE1 Operational
GRA Operational
Storage and Backups || Cloud Disk Array Operational
GRA Operational
SBG Operational
BHS Operational
Storage and Backups || Enterprise File Storage Operational
BHS Operational
GRA Operational
LIM Operational
RBX Operational
SBG Operational
Storage and Backups || NAS HA Operational
RBX Operational
SBG Operational
BHS Operational
LIM Operational
Virtual Private Servers || Additional services Operational
EU-WEST-ERI Operational
EU-WEST-GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
UK2 Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
US-EAST-VA Operational
US-WEST-LZ-PAO Operational
US-WEST-OR Operational
YNM Operational
MIL Operational
Virtual Private Servers || Delivery Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
UK2 Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
US-WEST-LZ-PAO Operational
US-WEST-OR Operational
US-EAST-VA Operational
YNM Operational
MIL Operational
Virtual Private Servers || Global Infrastructure Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
UK2 Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
US-EAST-VA Operational
US-WEST-LZ-PAO Operational
US-WEST-LZ-SEA Operational
US-WEST-OR Operational
YNM Operational
MIL Operational
AP-SOUTH-MUM Operational
Virtual Private Servers || Network Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
UK2 Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
US-EAST-VA Operational
US-WEST-LZ-PAO Operational
US-WEST-OR Operational
YNM Operational
MIL Operational
Virtual Private Servers || Operating System Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
UK2 Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
US-EAST-VA Operational
US-WEST-LZ-PAO Operational
US-WEST-OR Operational
YNM Operational
MIL Operational
MIL Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[GRA2/RBX8/RBX7/LIM1][Dedicated Servers] - Multiple racks maintenance notification Feb 4, 2026 01:00-05:00 UTC

Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer, affecting servers in racks R806L05, G265A01, R715B02, R802L08, R802L03, R717B18, R802L11, R718A10, L114B21 and R717B17.

Start time : 04/02/2026 01:00 UTC
End time : 04/02/2026 05:00 UTC
Service impact : vRack network will be temporarily unavailable up to 1 hour during the maintenance for servers in the specified racks.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Nov 27, 2025 - 03:22 UTC

[RBX2][Storage and Backups] - FTP Backup maintenance notification Feb 4, 2026 13:00 - Feb 5, 2026 03:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our FTP Backup offer.

Start time : 04/02/2026 13:00 UTC
End time : 05/02/2026 03:00 UTC
Service impact : During the maintenance window, FTP Backup will be temporarily unavailable for approximately 30 minutes.
Service improvement : As part of our continuous improvement policy, maintenance will be performed on our FTP Backup offering to implement security and performance enhancements.

Thank you for your understanding.
Posted on Jan 28, 2026 - 20:16 UTC

[GRA2/RBX7/RBX8][Dedicated Servers] - Multiple racks maintenance notification Feb 5, 2026 01:00-05:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer, affecting servers in racks R719A21,R715A11,R715A06,G262F03,R714B04,R803L02,R719A05,R715A01,R717A17 and R719A14.

Start time : 05/02/2026 01:00 UTC
End time : 05/02/2026 05:00 UTC
Service impact : vRack network will be temporarily unavailable up to 1 hour during the maintenance for servers in the specified racks.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Nov 27, 2025 - 01:38 UTC

[GRA2][Dedicated Servers] - Rack G233B06 maintenance notification Feb 5, 2026 01:00-01:30 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our network infrastructure.

Start time : 05/02/2026 01:00 UTC
End time : 05/02/2026 01:30 UTC
Service impact : Public network in the rack G233B06 will be temporarily unavailable during the maintenance.
Please note that the maintenance may take less time than expected.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on our Public network equipment.

Thank you for your understanding.
Posted on Jan 08, 2026 - 14:17 UTC

[RBX2][Storage and Backups] - FTP Backup maintenance notification Feb 5, 2026 13:00 - Feb 6, 2026 03:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our FTP Backup offer.

Start time : 05/02/2026 13:00 UTC
End time : 06/02/2026 03:00 UTC
Service impact : During the maintenance window, FTP Backup will be temporarily unavailable for approximately 30 minutes.
Service improvement : As part of our continuous improvement policy, maintenance will be performed on our FTP Backup offering to implement security and performance enhancements.

Thank you for your understanding.
Posted on Jan 28, 2026 - 20:18 UTC

[GRA2/RBX7/RBX8/LIM1][Dedicated Servers] - Multiple racks maintenance notification Feb 10, 2026 01:00-05:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer, affecting servers in racks R715A10,L115A18,R714B05,R717A19,R713B08,R717B20,R719A20,R717A07,R804L02 and G243A06.

Start time : 10/02/2026 01:00 UTC
End time : 10/02/2026 05:00 UTC
Service impact : vRack network will be temporarily unavailable up to 1 hour during the maintenance for servers in the specified racks.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Nov 27, 2025 - 02:36 UTC

[RBX7][Dedicated Servers] - Rack R709B10 maintenance notification Feb 10, 2026 06:00-07:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 10/02/2026 06:00 UTC
End time : 10/02/2026 07:00 UTC
Service impact : Servers in rack R709B10 will be temporarily unavailable during maintenance for 1 hour.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure for rack R709B10.

Thank you for your understanding.
Posted on Jan 22, 2026 - 21:07 UTC

[RBX7][Dedicated Servers] - Rack R709B16 maintenance notification Feb 11, 2026 06:00-07:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 11/02/2026 06:00 UTC
End time : 11/02/2026 07:00 UTC
Service impact : Servers in rack R709B16 will be temporarily unavailable during maintenance for 1 hour.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure for rack R709B16.

Thank you for your understanding.
Posted on Jan 22, 2026 - 21:10 UTC

[RBX8][Dedicated Servers] - Rack R806L02 maintenance notification Feb 19, 2026 02:00-03:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our network infrastructure in the rack R806L02.

Start time : 19/02/2026 02:00 UTC
End time : 19/02/2026 03:00 UTC
Service impact : Public network will be temporarily unavailable during the maintenance for servers in R806L02.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our network equipment.

Thank you for your understanding.
Posted on Jan 28, 2026 - 15:21 UTC

[BHS7][Dedicated Servers] - Rooms B702/B703/B707/B709 maintenance notification Mar 10, 2026 10:00-20:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 10/03/2026 10:00 UTC
End time : 10/03/2026 20:00 UTC
Service impact : Some servers located in rooms B702, B703, B707 and B709 might be temporarily unavailable from 10:30 UTC during the maintenance .
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Posted on Jan 13, 2026 - 21:42 UTC
Feb 4, 2026

No incidents reported today.

Feb 3, 2026
[SBG6/SBG8][Virtual Private Servers] - VPS incident notification
Resolved - We are pleased to inform you that the incident affecting our Virtual Private Servers offer on the specific SBG6/SBG8 regions has been resolved.

Start time : 03/02/2026 10:00 UTC
End time : 03/02/2026 18:09 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 3, 18:28 UTC
Update - The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding
Feb 3, 18:06 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Virtual Private Servers offer on the specific SBG6/SBG8 regions.

Here are some supplementary details :

Start time : 03/02/2026 10:05 UTC
Impacted Service(s) : Some Virtual Private Servers are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their VPS in the specified SBG6/SBG8 regions
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 3, 10:25 UTC
[SBG3][Dedicated Servers] - Rack S341B06 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering, which was causing temporary availability issue in the rack S341B06 has been resolved.

Start time : 03/02/2026 10:00 UTC
End time : 03/02/2026 18:09 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 3, 18:21 UTC
Update - The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding
Feb 3, 18:06 UTC
Update - The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :
Most of servers are operational again.

As soon as the situation evolves or the incident is resolved, we will keep you informed.


Thank you for your understanding
Feb 3, 14:54 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack S341B06.

Here are some supplementary details :

Start time : 03/02/2026 10:00 UTC
Impacted Service(s) : Some servers in the rack S341B06 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 3, 10:57 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack S341B06.

Here are some supplementary details :

Start time : 03/02/2026 10:00 UTC
Impacted Service(s) : Some servers in the rack S341B06 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified racks.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 3, 10:18 UTC
[ERI1][Dedicated Servers] - Rack ERI0102B01B incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering, which was causing temporary availability issue in the rack ERI0102B01B. has been resolved.

Start time : 03/02/2026 16:06 UTC
End time : 03/02/2026 16:23 UTC
Impacted Service(s) : All the servers in the rack ERI0102B01B were temporarily unavailable.
Customers Impact : All the customers were temporarily unable to access their servers located on the specified racks.
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 3, 16:40 UTC
[EU][Dedicated Servers] - Network task incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 03/02/2026 04:51 UTC
End time : 03/02/2026 07:30 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 3, 08:29 UTC
Monitoring - Service has been fully restored since 03/02/2026 07:30 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 03/02/2026 04:51 UTC
Impacted Service(s) : Network tasks experienced temporary slowness
Customers Impact : Customers wishing to create a network task temporarily experienced a delay.
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 3, 07:59 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific EU region.

Here are some supplementary details :

Start time : 03/02/2026 04:51 UTC
Impacted Service(s) : Network tasks are temporarily slowness.
Customers Impact : Customers wishing to create a network task may temporarily experience a delay.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 3, 05:27 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary issue in the EU region.

Here are some supplementary details :

Start time : 03/02/2026 04:51 UTC
Impacted Service(s) : Network tasks are temporarily slowness.
Customers Impact : Customers wishing to create a network task may temporarily experience a delay.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 3, 05:22 UTC
[GRA2/RBX8][Dedicated Servers] - Multiple racks maintenance notification
Completed - The scheduled maintenance has been completed.
Feb 3, 04:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 01:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer, affecting servers in racks G263B03, G244B13, G244B14, G251A08, G244A11, G243A08, G253B06, G243A13, G262D02 and R803R09.

Start time : 03/02/2026 01:00 UTC
End time : 03/02/2026 05:00 UTC
Service impact : vRack network will be temporarily unavailable up to 1 hour during the maintenance for servers in the specified racks.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Nov 27, 02:43 UTC
[RBX4][Dedicated Servers] - Racks 53B07/53B08 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers on racks 53B07 and 53B08 has been resolved.

Start time : 03/02/2026 02:15 UTC
End time : 03/02/2026 03:25 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 3, 03:26 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the racks 53B07 and 53B08.

Here are some supplementary details :

Start time : 03/02/2026 02:15 UTC
Impacted Service(s) : Servers in the specified racks are no longer able to access the vRack network.
Customers Impact : Customers are temporarily unable to access and use their servers in racks 53B07 and 53B08 through vRack network.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 3, 02:33 UTC
[RBX2][Storage and Backups] - FTP Backup maintenance notification
Completed - The scheduled maintenance has been completed.
Feb 3, 03:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 13:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our FTP Backup offer.

Start time : 02/02/2026 13:00 UTC
End time : 03/02/2026 03:00 UTC
Service impact : During the maintenance window, FTP Backup will be temporarily unavailable for approximately 30 minutes.
Service improvement : As part of our continuous improvement policy, maintenance will be performed on our FTP Backup offering to implement security and performance enhancements.

Thank you for your understanding.
Jan 28, 20:10 UTC
Feb 2, 2026
[RBX/GRA/BHS/LIM/SBG][Storage] - Enterprise File Storage incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 28/01/2026 12:00 UTC
End time : 02/02/2026 16:38 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 2, 16:45 UTC
Update - We are continuing to work on a fix for this issue.
Jan 30, 10:43 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Enterprise File Storage offer.

Here is detail for this incident :

Start time : 28/01/2026 12:00 UTC
Impacted Service(s) : Some actions on Enterprise File Storage may not work as expected.
Customers Impact : Some customers may have difficulty extending an existing volume or creating a new volume. This incident only affects volumes whose size is greater than or equal to 1000GB
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 30, 09:58 UTC
[SBG5][Dedicated Servers] - Rack SBG0501A02A Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 02/02/2026 09:29 UTC
End time : 02/02/2026 16:38 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 2, 16:39 UTC
Update - The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Please find below an update on the situation:

Update : Most of servers are operational again.
Root Cause : This incident is caused by a cooling system issue.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding
Feb 2, 16:10 UTC
Update - The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Please find below an update on the situation:

Update : Most of servers are operational again.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding
Feb 2, 12:30 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer in the specific rack SBG0501A02A.

Here are some supplementary details :

Start time : 02/02/2026 09:29 UTC
Impacted Service(s) : Some servers in the rack SBG0501A02A are temporarily unavailable.
Customers Impact : Some customers cannot access their servers in this specific rack.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 2, 09:55 UTC
Investigating - We are currently experiencing an event affecting our Dedicated Servers offer in the specific rack SBG0501A02A.

Start time : 02/02/2026 09:29 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 2, 09:52 UTC
[RBX3][Dedicated Servers] - Rack 46J18 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 02/02/2026 13:21 UTC
End time : 02/02/2026 14:54 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 2, 14:55 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack 46J18.
Here are some supplementary details :

Start time : 02/02/2026 13:21 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the public network.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 2, 13:34 UTC
[RBX8][Dedicated Servers] - Rack R807R06 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers on rack R807R06 has been resolved.

Start time : 02/02/2026 01:16 UTC
End time : 02/02/2026 04:07 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 2, 04:08 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack R807R06.

Here are some supplementary details :

Start time : 02/02/2026 01:16 UTC
Impacted Service(s) : Servers in the specified rack are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their servers in rack R807R06.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Feb 2, 01:57 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack R807R06.

Here are some supplementary details :

Start time : 02/02/2026 01:16 UTC
Impacted Service(s) : Servers in the specified rack are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their servers in rack R807R06.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 2, 01:34 UTC
Feb 1, 2026
[WAW1][Dedicated Servers] - Rack WAW0108B05B incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers on rack WAW0108B05B has been resolved.

Start time : 01/02/2026 18:00 UTC
End time : 01/02/2026 21:38 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 1, 21:41 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack WAW0108B05B.

Here are some supplementary details :

Start time : 01/02/2026 18:00 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the public network.
Customers Impact : Customers are temporarily unable to access and use their servers in the specified rack.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Feb 1, 19:25 UTC
Jan 31, 2026
[RBX8][Dedicated Servers] - Rack RBX0840F05A incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers on rack RBX0840F05A has been resolved.

Start time : 31/01/2026 15:28 UTC
End time : 31/01/2026 20:10 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 31, 20:11 UTC
Identified - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack RBX0840F05A.

Here are some supplementary details :

Start time : 31/01/2026 15:28 UTC
Impacted Service(s) : All servers in the rack RBX0840F05A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their servers in the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 31, 15:45 UTC
[RBX8][Dedicated Servers] - Rack RBX0840F05A incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers on rack RBX0840F05A has been resolved.

Start time : 31/01/2026 11:28 UTC
End time : 31/01/2026 13:45 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 31, 13:46 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific RBX0840F05A.

Here are some supplementary details :

Start time : 31/01/2026 11:28 UTC
Impacted Service(s) : All servers in the rack RBX0840F05A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their servers in the specified rack.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Jan 31, 12:05 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack RBX0840F05A.

Here are some supplementary details :

Start time : 31/01/2026 11:28 UTC
Impacted Service(s) : All servers in the rack RBX0840F05A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their servers in the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 31, 11:34 UTC
[RBX4][Dedicated Servers] - Room 53 incident notification
Resolved - We would like to inform you that the incident on the Room 53 has now been resolved.

Here is detail for this incident :
Start time : 30/01/2026 12:05 UTC
End time : 31/01/2026 01:25 UTC
Root Cause : This incident was caused by a cooling system issue.

We thank you for your understanding and patience throughout this incident.
Jan 31, 01:36 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The majority of the servers in room 53 are no longer impacted by this incident.
Ongoing Actions : Our teams are currently working on the last impacted servers.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 30, 19:26 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific room 53.

Here are some supplementary details :

Start time : 30/01/2026 12:05 UTC
Impacted Service(s) : Some servers in the specific room are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access and use their servers in room 53.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 30, 14:13 UTC
Jan 30, 2026
[SBG3][Dedicated Servers] - Rack S337A05 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers on rack S337A05 has been resolved.

Start time : 30/01/2026 17:18 UTC
End time : 30/01/2026 17:53 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 30, 17:54 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack S337A05.

Here are some supplementary details :

Start time : 30/01/2026 17:18 UTC
Impacted Service(s) : All servers in the rack S337A05 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their servers in the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 30, 17:33 UTC
[BHS7][Dedicated Servers] - Rooms B717/B718 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers in rooms B717 and B718 has been resolved.

Start time : 30/01/2026 13:37 UTC
End time : 30/01/2026 14:05 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 30, 14:08 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rooms B717 and B718.

Here are some supplementary details :

Start time : 30/01/2026 13:37 UTC
Impacted Service(s) : Some servers in the specific room are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access and use their servers in rooms B717 and B718.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 30, 13:56 UTC
[GRA1][Dedicated Servers] - Rack G103A13 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 30/01/2026 11:53 UTC
End time : 30/01/2026 12:30 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 30, 13:55 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Most of the servers are now operational again.
Ongoing Actions : Our teams are mobilised to restore the last servers remaining as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jan 30, 12:07 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack.

Here are some supplementary details :
Start time : 30/01/2026 11:53 UTC
Service Impact : Some servers in the rack G103A13 are temporarily unavailable.
Customers Impact : Some customers cannot access their server in this specific rack.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jan 30, 12:01 UTC
[RBX2][Storage and Backups] - FTP Backup maintenance notification
Completed - The scheduled maintenance has been completed.
Jan 30, 00:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 13:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our FTP Backup offer.

Start time : 29/01/2026 13:00 UTC
End time : 30/01/2026 03:00 UTC
Service impact : During the maintenance window, FTP Backup will be temporarily unavailable for approximately 30 minutes.
Service improvement : As part of our continuous improvement policy, maintenance will be performed on our FTP Backup offering to implement security and performance enhancements.

Thank you for your understanding.
Jan 28, 05:30 UTC
Jan 29, 2026
[BHS6][Dedicated Servers] - Rack T06G31 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 29/01/2026 18:40 UTC
End time : 29/01/2026 21:54 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 29, 22:01 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack.

Here are some supplementary details :
Start time : 29/01/2026 18:40 UTC
Impacted Service(s) : vRack network is temporarily unavailable for servers in rack T06G31.
Customers Impact : Customers are temporarily unable to access and use their servers through vRack network.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jan 29, 18:51 UTC
[RBX4][Dedicated Servers] - Rack 54A01 incident notification
Resolved - We would like to inform you that the incident on the rack 54A01 has now been resolved.

Here is detail for this incident :
Start time : 29/01/2026 20:28 UTC
End time : 29/01/2026 20:53 UTC
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Jan 29, 21:03 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack.

Here are some supplementary details :
Start time : 29/01/2026 20:28 UTC
Impacted Service(s) : Public network is temporarily unavailable for servers in the rack 54A01.
Customers Impact : Customers are temporarily unable to access and use their servers through Public network.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jan 29, 20:38 UTC
[WAW1][Dedicated Servers] - Rack W03A05 incident notification
Resolved - We would like to inform you that we had an incident on the rack W03A05.
This incident has now been resolved.

Here is detail for this incident :
Start time : 29/01/2026 18:41 UTC
End time : 29/01/2026 19:01 UTC
Impacted Service(s) : vRack network was temporarily unavailable for servers in rack W03A05.
Customers Impact : Customers were temporarily unable to access and use their servers through vRack network.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Jan 29, 19:10 UTC
[GRA1][Dedicated Servers] - Room G132 incident notification
Resolved - We would like to inform you that the incident on the Room G132 has now been resolved.

Here is detail for this incident :
Start time : 29/01/2026 09:28 UTC
End time : 29/01/2026 19:00 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We thank you for your understanding and patience throughout this incident.
Jan 29, 19:01 UTC
Update - Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jan 29, 15:43 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer in the specific room.

Here are some supplementary details :

Start time : 29/01/2026 09:28 UTC
Impacted Service(s) : All servers in the room G132 were temporarily unavailable.
The majority of the servers are no longer impacted by the incident.
Customers Impact : Customers are temporarily unable to access and use their servers in the specified room.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Jan 29, 13:08 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary issue in the room G132.

Here are some supplementary details :

Start time : 29/01/2026 09:28 UTC
Impacted Service(s) : All servers in the room G132 were temporarily unavailable.
The majority of the servers are no longer impacted by the incident.
Customers Impact : Customers are temporarily unable to access and use their servers in the specified room.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 29, 09:55 UTC
[GRA2][Dedicated Servers] - Rack G209B11 maintenance notification
Completed - The scheduled maintenance has been completed.
Jan 29, 15:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 08:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer on rack G209B11.

Start time : 29/01/2026 07:00 UTC
End time : 29/01/2026 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a cooling maintenance on rack G209B11.

Thank you for your understanding.
Jan 29, 07:57 UTC
[GRA2/RBX8][Dedicated Servers] - Multiple racks maintenance notification
Completed - The scheduled maintenance has been completed since 29/01/2026 05:46 UTC
The vRack network is operational for servers in racks G244B04, G251A10, G251B04, G253A01, G253B04, G253B05, G253B10, G262E01, G264A07 and R806L03.
Jan 29, 06:08 UTC
Update - We have new information regarding this maintenance.

Please find below an update on the situation:
Update : Maintenance has been completed for racks : G244B04, G251A10, G251B04,, G253B04, G253B05, G253B10, G262E01 and R806L03. The vRack network is operational again.

Operations for this maintenance are taking longer than expected on racks G264A07 and G253A01. The vRack network has been unavailable since 29/01/2026 03:32 UTC.
Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.

Update will be posted when operations are done

Thank you for your understanding.
Jan 29, 04:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 01:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer, affecting servers in racks G244B04, G251A10, G251B04, G253A01, G253B04, G253B05, G253B10, G262E01, G264A07 and R806L03

Start time : 29/01/2026 01:00 UTC
End time : 29/01/2026 05:00 UTC
Service impact : vRack network will be temporarily unavailable up to 1 hour during the maintenance for servers in the specified racks.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Nov 25, 01:09 UTC
[RBX8][Dedicated Servers] - Rack R802L08 maintenance notification
Completed - The scheduled maintenance has been completed.
Jan 29, 02:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 02:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack R802L08.

Start time : 29/01/2026 02:00 UTC
End time : 29/01/2026 03:00 UTC
Service impact : vRack network will be temporarily unavailable during the maintenance for servers in R802L08.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.
Jan 13, 21:03 UTC
[RBX][Storage and Backups] - FTP Backup maintenance notification
Completed - The scheduled maintenance has been completed.
Jan 29, 02:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 13:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our FTP Backup offer.

Start time : 28/01/2026 13:00 UTC
End time : 29/01/2026 03:00 UTC
Service impact : During the maintenance window, FTP Backup will be temporarily unavailable for approximately 30 minutes.
Service improvement : As part of our continuous improvement policy, maintenance will be performed on our FTP Backup offering to implement security and performance enhancements.

Thank you for your understanding.
Jan 28, 05:22 UTC
[RBX2][Storage and Backups] - FTP Backup maintenance notification
Completed - The scheduled maintenance has been completed.
Jan 29, 00:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 13:01 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our FTP Backup offer.

Start time : 28/01/2026 13:00 UTC
End time : 29/01/2026 03:00 UTC
Service impact : During the maintenance window, FTP Backup will be temporarily unavailable for approximately 30 minutes.
Service improvement : As part of our continuous improvement policy, maintenance will be performed on our FTP Backup offering to implement security and performance enhancements.

Thank you for your understanding.
Jan 28, 05:27 UTC
Jan 28, 2026
[RBX8][Dedicated Servers] - Rack RBX0840F05A incident notification
Resolved - We would like to inform you that the incident on the rack RBX0840F05A has now been resolved.

Here is detail for this incident :
Start time : 28/01/2026 15:58 UTC
End time : 28/01/2026 16:38 UTC
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Jan 28, 16:41 UTC
Identified - We have determined the origin of the incident affecting our Dedicated Servers offering on the rack RBX0840F05A.

Here is detail for this incident :
Start time : 28/01/2026 15:58 UTC
Impacted Service(s) : All servers in the rack RBX0840F05A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jan 28, 16:24 UTC
[GRA2][Dedicated Servers] - Rack G204A11 maintenance notification
Completed - The scheduled maintenance has been completed.
Jan 28, 15:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 07:35 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer on rack G204A11.

Start time : 28/01/2026 07:30 UTC
End time : 28/01/2026 15:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a cooling maintenance on rack G204A11.

Thank you for your understanding.
Jan 28, 07:30 UTC
[LIM1][Dedicated Servers] - Multiple racks maintenance notification
Completed - The scheduled maintenance has been completed.
Jan 28, 14:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 05:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer, affecting servers in racks L122B06, L122B07, L122B08, L122B09 and L122B10.

Start time : 28/01/2026 05:00 UTC
End time : 28/01/2026 16:00 UTC
Service impact : Public networks will be temporarily unavailable during the maintenance.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.


Thank you for your understanding.
Dec 4, 21:22 UTC
[SBG5][Dedicated Servers] - Rack SBG0506B09C maintenance notification
Completed - All services are operational. No more impact since 28/01/2026 12:06 UTC.
Jan 28, 12:15 UTC
Update - The maintenance caused the following incident on rack SBG0506B09C: https://bare-metal-servers.status-ovhcloud.com/incidents/r046sz82d6qc

We apologize for any inconvenience caused.
Jan 28, 09:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 08:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer on rack SBG0506B09C.

Start time : 28/01/2026 07:00 UTC
End time : 28/01/2026 16:00 UTC
Service impact : None
Service improvement : As part of our continuous improvement policy, we will be doing a cooling maintenance on rack SBG0506B09C.

Thank you for your understanding.
Jan 28, 08:20 UTC
[SBG5][Dedicated Servers] - Rack SBG0506B09C incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offer on rack SBG0506B09C has been resolved.

Start time : 28/01/2026 08:50 UTC
End time : 28/01/2026 12:06 UTC
Root Cause : This incident was caused by this maintenance : https://bare-metal-servers.status-ovhcloud.com/incidents/r54xmv542l53

We apologize for any inconvenience caused and appreciate your understanding.
Jan 28, 12:13 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack SBG0506B09C.

Here are some supplementary details :

Start time : 28/01/2026 08:50 UTC
Impacted Service(s) : All servers in the rack SBG0506B09C are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their servers in the specified rack.
Root Cause : This incident is caused by this maintenance : https://bare-metal-servers.status-ovhcloud.com/incidents/r54xmv542l53
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Jan 28, 09:20 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack SBG0506B09C.
Here are some supplementary details :

Start time : 28/01/2026 08:50 UTC
Impacted Service(s) : All servers in the rack SBG0506B09C are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their servers in the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 28, 09:00 UTC
[ERI1][Dedicated Servers] - Rack ERI0113B04A incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers on rack ERI0113B04A has been resolved.

Start time : 28/01/2026 08:20 UTC
End time : 28/01/2026 08:55 UTC
Impacted Service(s) : All servers in the rack ERI0113B04A were temporarily unavailable.
Customers Impact : Customers were temporarily unable to access and use their servers in the specified rack.
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 28, 09:11 UTC
[GRA2/RBX8][Dedicated Servers] - Multiple racks maintenance notification
Completed - The scheduled maintenance has been completed.
All the services are now operational.
Jan 28, 04:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 01:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer, affecting servers in racks G244B06, R804R09, G244A17, G263A12, G265B02, G243A09, G251A09, G253B08, G265B15 and R804R04.

Start time : 28/01/2026 01:00 UTC
End time : 28/01/2026 05:00 UTC
Service impact : vRack network will be temporarily unavailable up to 1 hour during the maintenance for servers in the specified racks.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Nov 25, 01:16 UTC
[RBX8][Dedicated Servers] - Rack R805L09 maintenance notification
Completed - The scheduled maintenance has been completed.
Jan 28, 03:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 03:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack R805L09.

Start time : 28/01/2026 03:30 UTC
End time : 28/01/2026 04:30 UTC
Service impact : vRack network will be temporarily unavailable during the maintenance for servers in R805L09.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.
Jan 13, 21:01 UTC
[RBX3][Dedicated Servers] - rack 46D03 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offer in the specific rack 46D03 has been resolved.

Start time : 28/01/2026 01:15 UTC
End time : 28/01/2026 02:03 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 28, 02:07 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our offer Dedicated Servers offer in the specific rack 46D03

Here are some supplementary details :

Start time : 28/01/2026 01:15 UTC
Service Impact : Some servers in the rack 46D03 are temporarily unavailable.
Customers Impact : Some customers cannot access their server in this specific rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 28, 01:50 UTC
Investigating - We are currently experiencing an event affecting our Dedicated Servers offer in the specific rack 46D03 .

Start time : 28/01/2026 01:15 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 28, 01:45 UTC
Jan 27, 2026
[WAW1][Dedicated Servers] - Rack WAW0107A02C incident notification
Resolved - This incident has been resolved.
Jan 27, 12:49 UTC
Update - We would like to inform you that the incident on the rack WAW0107A02C has now been resolved.

Here is detail for this incident :
Start time : 27/01/2026 07:17 UTC
End time : 27/01/2026 12:44 UTC
Root Cause : This incident was caused by the maintenance

We thank you for your understanding and patience throughout this incident.
Jan 27, 12:49 UTC
Identified - We have determined the origin of the incident affecting our Dedicated Servers offering on the rack WAW0107A02C.

Here is detail for this incident :
Start time : 27/01/2026 07:17 UTC
Impacted Service(s) : Some servers in the rack WAW0107A02C are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by the maintenance
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jan 27, 12:22 UTC
Jan 26, 2026
[GRA6/8][Virtual Private Servers] - VPS incident notification
Resolved - We are pleased to inform you that the incident affecting our Virtual Private Servers has been resolved.

Start time : 26/01/2026 10:08 UTC
End time : 26/01/2026 18:27 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 26, 18:34 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Virtual Private Servers offer on the specific GRA6 and GRA8 regions.

Here are some supplementary details :

Start time : 26/01/2026 10:08 UTC
Impacted Service(s) : Some VPS are temporarily unavailable.
Customers Impact : Some customers may temporarily be unable to access their VPS.
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 26, 15:03 UTC
Investigating - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Virtual Private Servers offer on the specific GRA6 and GRA8 region.

Here are some supplementary details :

Start time : 26/01/2026 10:08 UTC
Impacted Service(s) : Some VPS are temporarily unavailable.
Customers Impact : Some customers may temporarily be unable to access their VPS.
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 26, 11:25 UTC
Jan 25, 2026

No incidents reported.

Jan 24, 2026
[BHS6][Dedicated Servers] - Rack T06G32 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offer on rack T06G32 has been resolved.

Start time : 24/01/2026 02:39 UTC
End time : 24/01/2026 04:45 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 24, 04:46 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack.

Here are some supplementary details :

Start time : 24/01/2026 02:39 UTC
Impacted Service(s) : All servers in the rack T06G32 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their servers in the rack T06G32.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 24, 03:18 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack T06G32.

Here are some supplementary details :

Start time : 24/01/2026 02:39 UTC
Impacted Service(s) : All servers in the rack T06G32 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their servers in the rack T06G32.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 24, 03:00 UTC
[BHS7][Dedicated Servers] - Rack T02B26 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers on rack T02B26 has been resolved.

Start time : 24/01/2026 01:58 UTC
End time : 24/01/2026 03:30 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 24, 03:33 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack.

Here are some supplementary details :

Start time : 24/01/2026 01:58 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the public network.
Customers Impact : Customers are temporarily unable to access and use their servers in the rack T02B26.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Jan 24, 03:06 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack T02B26.

Here are some supplementary details :

Start time : 24/01/2026 01:58 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the public network.
Customers Impact : Customers are temporarily unable to access and use their servers in the rack T02B26.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 24, 02:05 UTC
Jan 23, 2026
[RBX8][Dedicated Servers] - R807L01 incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 23/01/2026 19:29 UTC
End time : 23/01/2026 19:50 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 23, 19:52 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks R807L01.

Here are some supplementary details :

Start time : 23/01/2026 19:29 UTC
Impacted Service(s) : All servers in the racks R807L01 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their servers in the specified racks.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 23, 19:35 UTC
[SBG5][Dedicated Servers] - Rack SBG0506B09A maintenance notification
Completed - We would like to inform you that the maintenance on our cooling infrastructure is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Jan 23, 15:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 09:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer.

Start time : 23/01/2026 08:34 UTC
End time : 23/01/2026 16:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure for rack SBG0506B09A.

Thank you for your understanding.
Jan 23, 08:55 UTC
[RBX4][Dedicated Servers] - Room 56C maintenance notification
Completed - The scheduled maintenance has been completed.
Jan 23, 02:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 00:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in racks 56C02, 56C03, 56C04, 56C05, 56C07, 56C08, 56C09, 56C10, 56C11, 56C12, 56C13, 56C14, 56C15, 56C16.

Start time : 23/01/2026 00:30 UTC
End time : 23/01/2026 03:30 UTC
Service impact : vRack network will be temporarily unavailable during the maintenance for some servers in the specified racks.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Jan 8, 05:11 UTC
Jan 22, 2026
[RBX2][Storage and Backups] - Backup Storage maintenance notification
Completed - We would like to inform you that the maintenance on our Storage and Backups is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Jan 22, 20:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 13:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Storage and Backups offer.

Start time : 22/01/2026 13:00 UTC
End time : 23/01/2026 03:00 UTC
Service impact : A temporary downtime of approximately 30 minutes is expected. During this maintenance window, your data will be temporarily unavailable.
Service improvement : As part of our responsibilities for the Ftpback servers, we will be performing maintenance on the entire fleet.
This maintenance will include an update to the storage servers hosting your data.
The new version will bring improvements to security mechanisms as well as performance enhancements.


Thank you for your understanding.
Jan 14, 21:10 UTC
[ERI1][Dedicated Servers] - Rack E101F03 maintenance notification
Completed - The scheduled maintenance has been completed.
All the services are now operational.
Jan 22, 11:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 22/01/2026 07:00 UTC
End time : 22/01/2026 09:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101F03 to rack ERI0102B05A.

Thank you for your understanding.
Nov 27, 15:01 UTC
[ERI1][Dedicated Servers] - Rack E101F02 maintenance notification
Completed - The scheduled maintenance has been completed.
All the services are now operational.
Jan 22, 11:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 09:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 22/01/2026 09:00 UTC
End time : 22/01/2026 11:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101F02 to rack ERI0102B05B.

Thank you for your understanding.
Nov 27, 14:58 UTC
[RBX2][Storage and Backups] - Backup Storage maintenance notification
Completed - The scheduled maintenance has been completed.
Jan 22, 02:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 13:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Storage and Backups offer.

Start time : 21/01/2026 13:00 UTC
End time : 22/01/2026 03:00 UTC
Service impact : A temporary downtime of approximately 30 minutes is expected. During this maintenance window, your data will be temporarily unavailable.
Service improvement : As part of our responsibilities for the Ftpback servers, we will be performing maintenance on the entire fleet.
This maintenance will include an update to the storage servers hosting your data.
The new version will bring improvements to security mechanisms as well as performance enhancements.


Thank you for your understanding.
Jan 14, 20:51 UTC
[GRA1][Dedicated Servers] - Multiple racks maintenance notification
Completed - The scheduled maintenance has been completed.
Jan 22, 01:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 00:30 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer, affecting servers in racks G132B25,G132B24, G132B23 ,G132B22, G132B16 ,G132B15,G132B14 , G132B13, G132B12 , G132B11,G132B10,G132A23,G132B09 ,G132B06,G132A21,G132B04,G132B02 and G132B03 .

Start time : 22/01/2026 00:30 UTC
End time : 22/01/2026 03:30 UTC
Service impact : Public networks will be temporarily unavailable during the maintenance.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.


Thank you for your understanding.
Jan 8, 05:14 UTC
Jan 21, 2026
[ERI1][Dedicated Servers] - Rack E101F09 maintenance notification
Completed - The scheduled maintenance has been completed.
Jan 21, 22:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 22:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 21/01/2026 22:00 UTC
End time : 22/01/2026 00:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101F09 to rack ERI0102B05C.

Thank you for your understanding.
Nov 27, 15:03 UTC
[RBX8][Dedicated Servers] - R822R10 incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers on rack R822R10 has been resolved.

Start time : 21/01/2026 06:50 UTC
End time : 21/01/2026 17:00 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 21, 17:01 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Some servers are now operational again.
Ongoing Actions : Our teams are mobilised to restore the remaining servers as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jan 21, 09:30 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our offer on the specific racks R822R10.

Here are some supplementary details :

Start time : 21/01/2026 06:50 UTC
Impacted Service(s) : Some servers in the racks R822R10 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access and use their servers in the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 21, 07:13 UTC
[ERI1][Dedicated Servers] - Rack E101F04 maintenance notification
Completed - The scheduled maintenance has been completed.
Jan 21, 16:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 07:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 21/01/2026 07:00 UTC
End time : 21/01/2026 09:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101F04 to rack ERI0102B05A.

Thank you for your understanding.
Nov 27, 15:32 UTC
[ERI1][Dedicated Servers] - Rack E101F04 maintenance notification
Completed - The scheduled maintenance has been completed.
Jan 21, 16:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 09:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 21/01/2026 09:00 UTC
End time : 21/01/2026 11:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101F04 to rack ERI0102B05B.

Thank you for your understanding.
Nov 27, 15:34 UTC
[ERI1][Dedicated Servers] - Rack E101F05 maintenance notification
Completed - The scheduled maintenance has been completed.
Jan 21, 15:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 13:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer.

Start time : 21/01/2026 13:00 UTC
End time : 21/01/2026 15:00 UTC
Service impact : Servers will be unavailable during the maintenance for 90 minutes each.
Service improvement : As part of our continuous improvement policy for our infrastructure, we will be relocating the servers currently located in rack E101F05 to rack ERI0102B04B.

Thank you for your understanding.
Nov 27, 15:07 UTC
[GRA3][Dedicated Servers] - Room GRA0319A maintenance notification
Completed - We would like to inform you that the maintenance on our network infrastructure. is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Jan 21, 11:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 06:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our network infrastructure.

Start time : 21/01/2026 06:00 UTC
End time : 21/01/2026 11:00 UTC
Service impact : Customers may experience up to 5 hours of service unavailability affecting the racks listed below :
GRA0319A02C
GRA0319A03A
GRA0319A03B
GRA0319A03C
GRA0319A04C

During the maintenance window, access to the IPMI (Intelligent Platform Management Interface) will be temporarily unavailable for the racks listed below :
GRA0319A01A
GRA0319A01B
GRA0319A01C
GRA0319A02A
GRA0319A02B
GRA0319A02C
GRA0319A03A
GRA0319A03B
GRA0319A03C
GRA0319A04C
Please note that the maintenance may take less time than expected.
Service improvement : As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipment on the specified racks.

Thank you for your understanding.
Dec 11, 21:28 UTC
[RBX7][Dedicated Servers] - R715A15 incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 21/01/2026 09:47 UTC
End time : 21/01/2026 10:11 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 21, 10:25 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our offer on the specific racks R715A15.

Here are some supplementary details :

Start time : 21/01/2026 09:47 UTC
Impacted Service(s) : Some servers in the racks R715A15 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access and use their servers in the specified racks.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jan 21, 10:12 UTC
[RBX2][Storage and Backups] - Backup Storage maintenance notification
Completed - The scheduled maintenance has been completed.
Jan 21, 02:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 13:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Storage and Backups offer.

Start time : 20/01/2026 13:00 UTC
End time : 21/01/2026 03:00 UTC
Service impact : A temporary downtime of approximately 30 minutes is expected. During this maintenance window, your data will be temporarily unavailable.
Service improvement : As part of our responsibilities for the Ftpback servers, we will be performing maintenance on the entire fleet.
This maintenance will include an update to the storage servers hosting your data.
The new version will bring improvements to security mechanisms as well as performance enhancements.


Thank you for your understanding.
Jan 14, 20:40 UTC
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