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OVHcloud Bare Metal Cloud Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[GRA2][Dedicated Servers] - Rack G233A13 Incident Notification
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack G233A13.

Here are some supplementary details :

Start time : 24/06/2026 15:46 UTC
Impacted Service(s) : Some servers in the rack G233A13 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 24, 2026 - 16:59 UTC
[RBX7][Dedicated Servers] - Rack R710A09 Incident Notification
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack R710A09.

Here are some supplementary details :

Start time : 24/06/2026 15:02 UTC
Impacted Service(s) : All servers in the rack R710A09 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 24, 2026 - 16:00 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack R710A09.

Here are some supplementary details :

Start time : 24/06/2026 15:02 UTC
Impacted Service(s) : All servers in the rack R710A09 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 24, 2026 - 15:25 UTC
[RBX6][Dedicated Servers] - Rack 46A13 Incident Notification
Monitoring - Service has been fully restored since 24/06/2026 15:04 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 24/06/2026 12:25 UTC
Impacted Service(s) : Servers in the specified rack were no longer able to access the public network.
Customers Impact : Customers were temporarily unable to access their servers via public network located on the specified rack.
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 24, 2026 - 15:56 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack 46A13.

Here are some supplementary details :

Start time : 24/06/2026 12:25 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the public network.
Customers Impact : Customers are temporarily unable to access their servers via public network located on the specified rack.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 24, 2026 - 12:46 UTC
[GRA2][Dedicated Servers] - Rack G244A07 Incident Notification
Investigating - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack G244A07.

Here are some supplementary details :

Start time : 24/06/2026 13:42 UTC
Impacted Service(s) : All servers in the rack G244A07 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 24, 2026 - 13:56 UTC
[US-EAST-LZ-ATL][Virtual Private Servers] - VPS incident notification
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our offer on the specific US-EAST-LZ-ATL region.

Here are some supplementary details :

Start time : 09/06/2026 11:15 UTC
Impacted Service(s) : Some Virtual Private Servers are currently experiencing capacity constraints, which may result in intermittent service disruptions.
Customers Impact : Customers may experience failed requests and service errors when attempting to purchase or provision Virtual Private Servers instances in the US-EAST-LZ-ATL region.
Root Cause : This incident is caused by a hardware issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 23, 2026 - 12:43 UTC
Investigating - We are currently investigating an incident affecting our Virtual Private Servers offering, which is causing temporary availability issue in the US-EAST-LZ-ATL region.

Here are some supplementary details :

Start time : 09/06/2026 11:15 UTC
Impacted Service(s) : Some Virtual Private Servers are currently experiencing capacity constraints, which may result in intermittent service disruptions.
Customers Impact : Customers may experience failed requests and service errors when attempting to purchase or provision Virtual Private Servers instances in the US-EAST-LZ-ATL region.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 12, 2026 - 11:14 UTC

About This Site

Welcome to the Bare Metal Cloud status page for real-time information on system performance and availability.

Dedicated Servers || Additional services Operational
BHS Operational
ERI Operational
GRA Operational
LIM Operational
YNM Operational
RBX Operational
SBG Operational
SGP Operational
SYD Operational
WAW Operational
YYZ Operational
Dedicated Servers || Delivery Operational
Zone Europe Operational
Zone APAC Operational
Zone Canada Operational
Dedicated Servers || Global Infrastructure Partial Outage
BHS Operational
ERI Operational
GRA Partial Outage
LIM Operational
RBX Partial Outage
SBG Operational
SGP Operational
SYD Operational
WAW Operational
YNM Operational
YYZ Operational
CCH Operational
MR9 Operational
Dedicated Servers || Operating System Operational
Zone Europe Operational
Zone APAC Operational
Zone Canada Operational
Dedicated Servers || Network Partial Outage
BHS Operational
CCH Operational
ERI Operational
GRA Operational
IEB Operational
LIM Operational
MR9 Operational
RBX Partial Outage
SBG Operational
SGP Operational
SYD Operational
WAW Operational
YNM Operational
YYZ Operational
US-EAST-VA Operational
US-WEST-OR Operational
US-WEST-LZ-SEA Operational
DNS || DNS Secondary Operational
ns-kimsufi Operational
sdns1 Operational
sdns2 Operational
sdns1-ca Operational
sdns2-ca Operational
Identity, Security & Operations || Key Management Service Operational
EU-WEST-GRA Operational
EU-WEST-LIM Operational
EU-SOUTH-MIL Operational
EU-WEST-PAR Operational
EU-WEST-RBX Operational
EU-WEST-SBG Operational
AP-SOUTH-MUM Operational
AP-SOUTHEAST-SGP Operational
AP-SOUTHEAST-SYD Operational
CA-EAST-BHS Operational
CA-EAST-TOR Operational
EU-WEST-ERI Operational
EU-CENTRAL-WAW Operational
Identity, Security & Operations || Logs Data Platform Operational
GRA Operational
BHS Operational
Licensing || All Services Operational
Zone Europe Operational
Zone APAC Operational
Zone Canada Operational
Managed Services || Cloud Databases GRA Operational
sql007 Operational
Managed Services || Enterprise Cloud Databases Operational
RBX Operational
GRA Operational
BHS Operational
Managed Services || Load Balancer Operational
GRA Operational
BHS Operational
RBX Operational
SBG Operational
YYZ Operational
SYD Operational
Managed Services || Managed Baremetal Operational
Compute Operational
Network Operational
Storage Operational
Management Operational
Delivery Operational
Storage and Backups || Backup Storage Operational
RBX Operational
BHS Operational
Storage and Backups || Block Storage Operational
BHS Operational
SBG6 Operational
UK1 Operational
DE1 Operational
GRA Operational
Storage and Backups || Cloud Disk Array Operational
GRA Operational
SBG Operational
BHS Operational
Storage and Backups || Enterprise File Storage Operational
BHS Operational
GRA Operational
LIM Operational
RBX Operational
SBG Operational
Storage and Backups || NAS HA Operational
RBX Operational
SBG Operational
BHS Operational
LIM Operational
Virtual Private Servers || Additional services Operational
EU-WEST-ERI Operational
EU-WEST-GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
UK2 Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
US-EAST-VA Operational
US-WEST-LZ-PAO Operational
US-WEST-OR Operational
YNM Operational
MIL Operational
EU-WEST-LZ-MRS Operational
Virtual Private Servers || Delivery Partial Outage
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
SGP Operational
SYD Operational
UK2 Operational
US-EAST-LZ-ATL Partial Outage
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
US-WEST-LZ-PAO Operational
US-WEST-OR Operational
US-EAST-VA Operational
YNM Operational
MIL Operational
EU-WEST-LZ-MRS Operational
Virtual Private Servers || Global Infrastructure Partial Outage
AP-SOUTH-MUM Operational
BHS Operational
ERI Operational
EU-SOUTH-MIL Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
SGP Operational
SYD Operational
US-EAST-VA Operational
US-WEST-OR Operational
UK2 Operational
YNM Operational
EU-WEST-LZ-BRU Operational
EU-WEST-LZ-MAD Operational
EU-WEST-LZ-MRS Operational
US-EAST-LZ-ATL Partial Outage
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
US-WEST-LZ-PAO Operational
US-WEST-LZ-SEA Operational
Virtual Private Servers || Network Operational
BHS Operational
ERI Operational
GRA Operational
LIM Operational
SBG Operational
SGP Operational
SYD Operational
UK2 Operational
WAW Operational
MIL Operational
YNM Operational
EU-WEST-LZ-MRS Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
US-EAST-VA Operational
US-WEST-LZ-PAO Operational
US-WEST-OR Operational
Virtual Private Servers || Operating System Operational
ERI Operational
GRA Operational
SBG Operational
LIM Operational
WAW Operational
BHS Operational
EU-WEST-LZ-MRS Operational
SGP Operational
SYD Operational
UK2 Operational
US-EAST-LZ-ATL Operational
US-EAST-LZ-DAL Operational
US-EAST-LZ-MIA Operational
US-EAST-LZ-NYC Operational
US-EAST-VA Operational
US-WEST-LZ-PAO Operational
US-WEST-OR Operational
YNM Operational
MIL Operational
MIL Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[LIM][Storage and Backups] - Enterprise File Storage maintenance notification Jun 30, 2026 05:00-11:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Storage and Backups offer.

Start time : 30/06/2026 05:00 UTC
End time : 30/06/2026 11:00 UTC
Service impact : Some Storage Enterprise File Storage services used with vRack Services will be temporarily unavailable for approximately 1 minute during the maintenance period.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our Storage infrastructure.

Thank you for your understanding.
Posted on Jun 15, 2026 - 15:25 UTC

[GRA2][Infrastructure] - Rack G263B14 Maintenance Notification Jun 30, 2026 06:00-14:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure in Rack G263B14.

Start time : 30/06/2026 06:00 UTC
End time : 30/06/2026 14:00 UTC
Service impact : Customers could experience a temporary reboot or shutdown in the worst case of their servers.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Posted on Jun 11, 2026 - 16:43 UTC

[GRA1][Dedicated Servers] - Multiple racks maintenance notification Jul 2, 2026 23:30 - Jul 3, 2026 02:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in GRA1.

List of concerned racks :
- G107A04
- G107A05
- G107A06
- G107A08
- G107A09
- G107A11
- G107A12
- G107A13
- G107A14
- G107A15
- G107B04
- G107B07
- G107B08
- G107B11
- G107B14
- G107B15
- G108A03
- G108A04
- G122B12
- G122B13
- G122B14
- G122B15

Start time : 02/07/2026 23:30 UTC
End time : 03/07/2026 02:30 UTC
Service impact : Network disruption and temporary loss of vRack access may occur during the maintenance window.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be performing maintenance on a network device.

Thank you for your understanding.
Posted on Jun 16, 2026 - 21:01 UTC

[WAW][Dedicated Servers] - Room WAW0118A maintenance notification Jul 7, 2026 12:30-16:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offering, affecting servers in racks listed below :
- Rack WAW0118A01B
- Rack WAW0118A01C
- Rack WAW0118A04A
- Rack WAW0118A04B

Start time : 07/07/2026 12:30 UTC
End time : 07/07/2026 16:30 UTC
Service impact : Customers who have not configured the LACP service may temporarily experience a service interruption.
Service improvement : As part of our continuous improvement policy for our network infrastructure, we will be upgrading multiple network devices to enhance security and reliability.

Thank you for your understanding.
Posted on Jun 22, 2026 - 16:16 UTC

[YYZ][Dedicated Servers] - Room YYZ0101 maintenance notification Jul 8, 2026 12:30-13:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offering, affecting servers in racks listed below :
- Rack YYZ0101B02A
- Rack YYZ0101B02A


Start time : 08/07/2026 12:30 UTC
End time : 08/07/2026 13:30 UTC
Service impact : Customers who have not configured the LACP service may temporarily experience a service interruption.
Service improvement : As part of our continuous improvement policy for our network infrastructure, we will be upgrading multiple network devices to enhance security and reliability.

Thank you for your understanding.
Posted on Jun 22, 2026 - 16:28 UTC

[WAW1][Dedicated Servers] - Racks W17A07 - W17A04 - W17A03 - W17A02 - W17A01 Maintenance Notification Jul 16, 2026 06:00-10:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer.

List of affected racks:

- Rack W17A07
- Rack W17A04
- Rack W17A03
- Rack W17A02
- Rack W17A01

Start time : 16/07/2026 06:00 UTC
End time : 16/07/2026 10:00 UTC
Service impact : All servers will be unavailable during maintenance.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Jun 11, 2026 - 16:38 UTC

[WAW1][Dedicated Servers] - Racks W17A09 - W17A10 - W17A11 - W17A14 - W17B08 Maintenance Notification Jul 16, 2026 06:00-10:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer.

List of affected racks:

- Rack W17A09
- Rack W17A10
- Rack W17A11
- Rack W17A14
- Rack W17B08

Start time : 16/07/2026 06:00 UTC
End time : 16/07/2026 10:00 UTC
Service impact : All servers will be unavailable during maintenance.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Jun 11, 2026 - 16:32 UTC

[LIM1][Dedicated Servers] - Rack L102A11 maintenance notification Jul 21, 2026 07:00-08:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 21/07/2026 07:00 UTC
End time : 21/07/2026 08:00 UTC
Service impact : During the maintenance window, servers in the rack L102A11 will be temporarily unavailable.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Posted on Jun 23, 2026 - 17:37 UTC

[LIM1][Dedicated Servers] - Rack L112A03 maintenance notification Jul 21, 2026 07:00-08:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 21/07/2026 07:00 UTC
End time : 21/07/2026 08:00 UTC
Service impact : During the maintenance window, servers in the rack L112A03 will be temporarily unavailable.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Posted on Jun 23, 2026 - 17:36 UTC

[LIM1][Dedicated Servers] - Rack L115B05 maintenance notification Jul 22, 2026 07:00-08:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 22/07/2026 07:00 UTC
End time : 22/07/2026 08:00 UTC
Service impact : During the maintenance window, servers in the rack L115B05 will be temporarily unavailable.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Posted on Jun 23, 2026 - 17:41 UTC

[LIM1][Dedicated Servers] - Rack L115B06 maintenance notification Jul 22, 2026 07:00-08:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 22/07/2026 07:00 UTC
End time : 22/07/2026 08:00 UTC
Service impact : During the maintenance window, servers in the rack L115B06 will be temporarily unavailable.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Posted on Jun 23, 2026 - 17:43 UTC
Jun 24, 2026
[RBX5][Dedicated Servers] - Rack 45D09 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering in the rack 45D09 has been resolved.

Start time : 24/06/2026 12:59 UTC
End time : 24/06/2026 14:38 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 24, 14:51 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack 45D09.

Here are some supplementary details :

Start time : 24/06/2026 12:59 UTC
Impacted Service(s) : Some servers in the rack 45D09 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident was caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 24, 13:23 UTC
[RBX7][Dedicated Servers] - Rack R715B08 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 24/06/2026 11:36 UTC
End time : 24/06/2026 11:41 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 24, 13:34 UTC
Monitoring - Service has been fully restored since 24/06/2026 11:41 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 24/06/2026 11:36 UTC
Impacted Service(s) : Servers in the specified rack were no longer able to access the public network.
Customers Impact : Customers were temporarily unable to access their servers via public network located on the specified rack.
Root Cause : This incident is caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 24, 11:52 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack R715B08.

Here are some supplementary details :

Start time : 24/06/2026 11:36 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the public network.
Customers Impact : Customers are temporarily unable to access their servers via public network located on the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 24, 11:49 UTC
[RBX8][Dedicated Servers] - Rack RBX0840G01C incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 24/06/2026 09:24 UTC
End time : 24/06/2026 10:58 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 24, 11:06 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : A significant number of servers are now operational.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 24, 09:55 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack RBX0840G01C.

Here are some supplementary details :

Start time : 24/06/2026 09:24 UTC
Impacted Service(s) : All servers in the rack RBX0840G01C are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 24, 09:44 UTC
Investigating - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack RBX0840G01C.

Here are some supplementary details :

Start time : 24/06/2026 09:24 UTC
Impacted Service(s) : All servers in the rack RBX0840G01C are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 24, 09:40 UTC
[GRA3][Dedicated Servers] - Rack GRA0315A02B incident notification
Resolved - We had an incident on Dedicated Servers offer which has now been resolved.

Here are some supplementary details :

Start time : 24/06/2026 06:03 UTC
End time : 24/06/2026 08:20 UTC
Impacted Service(s) : All servers in the rack GRA0315A02B are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident was caused by an electrical equipment issue.

We thank you for your understanding and patience throughout this incident.
Jun 24, 08:31 UTC
[RBX8][Dedicated Servers] - Rack RBX0840G01C Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 24/06/2026 00:18 UTC
End time : 24/06/2026 00:36 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 24, 00:38 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack RBX0840G01C.

Here are some supplementary details :

Start time : 24/06/2026 00:18 UTC
Impacted Service(s) : Servers in the rack RBX0840G01C are no longer available.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 24, 00:30 UTC
Jun 23, 2026
[SBG5][Cooling System] - Rack SBG0506A07B maintenance notification
Completed - The scheduled maintenance has been completed.
Jun 23, 16:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 12:20 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 23/06/2026 11:55 UTC
End time : 23/06/2026 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jun 23, 12:17 UTC
[GRA3][Dedicated Servers] - Rack GRA0327A04A Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering in the rack GRA0327A04A has been resolved.

Start time : 23/06/2026 14:36 UTC
End time : 23/06/2026 15:35 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 23, 15:50 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack GRA0327A04A.

Here are some supplementary details :

Start time : 23/06/2026 14:36 UTC
Impacted Service(s) : All servers in the rack GRA0327A04A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 23, 14:50 UTC
[RBX3][Dedicated Servers] - Multiple racks incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 22/06/2026 23:12 UTC
End time : 23/06/2026 09:03 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 23, 09:14 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Servers in rack 46N01 are no longer impacted by this incident.
Ongoing Actions : The incident has been identified and our teams are currently working on impacted servers in rack 46N08.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understandin
Jun 23, 02:56 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Servers in rack 46N07 are no longer impacted by this incident.
Ongoing Actions : The incident has been identified and our teams are currently working on impacted servers in racks 46N01 and 46N08.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 23, 02:03 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Servers in rack 46N05 are no longer impacted by this incident.
Ongoing Actions : The incident has been identified and our teams are currently working on impacted servers in the other racks.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 23, 01:49 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks racks 46N01, 46N05, 46N07 and 46N08.

Here are some supplementary details :

Start time : 22/06/2026 23:12 UTC
Impacted Service(s) : All servers in the rack 46N01, 46N05, 46N07 and 46N08 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Jun 23, 00:17 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the racks 46N01, 46N05, 46N07 and 46N08.

Here are some supplementary details :

Start time : 22/06/2026 23:12 UTC
Impacted Service(s) : All servers in the rack 46N01, 46N05, 46N07 and 46N08 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 22, 23:43 UTC
Jun 22, 2026
[GRA3][Dedicated Servers] - Rack GRA0320A03A Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 22/06/2026 12:11 UTC
End time : 22/06/2026 14:24 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 22, 17:06 UTC
Investigating - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack GRA0320A03A.

Here are some supplementary details :

Start time : 22/06/2026 12:11 UTC
Impacted Service(s) : Servers in the rack GRA0320A03A are no longer available.
Customers Impact : Customers are temporarily unable to access their servers on the specified rack.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 22, 14:23 UTC
[GRA3][Dedicated Servers] - Rack GRA0328A03C Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 22/06/2026 11:19 UTC
End time : 22/06/2026 11:49 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 22, 12:02 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack GRA0328A03C.

Here are some supplementary details :

Start time : 22/06/2026 11:19 UTC
Impacted Service(s) : Servers in the rack GRA0328A03C are no longer able to access the public network.
Customers Impact : Customers are temporarily unable to access their servers via public network located on the specified rack.
Root Cause : This incident was caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 22, 11:48 UTC
[RBX6][Dedicated Servers] - Rack 46N07 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering in the rack 46N07 has been resolved.

Start time : 22/06/2026 05:54 UTC
End time : 22/06/2026 10:24 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 22, 11:21 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack 46N07.

Here are some supplementary details :

Start time : 22/06/2026 05:54 UTC
Impacted Service(s) : Servers in the rack 46N07 are no longer able to access the vRack and public network.
Customers Impact : Customers are temporarily unable to access their servers via vRack and public network located on the specified rack.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 22, 09:36 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack 46N07.

Here are some supplementary details :

Start time : 22/06/2026 05:54 UTC
Impacted Service(s) : Servers in the rack 46N07 are no longer able to access the vRack network.
Customers Impact : Customers are temporarily unable to access their servers via vRack network located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 22, 09:06 UTC
[RBX3][Dedicated Servers] - Rack 45D37 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering on rack 45D37 has been resolved.

Start time : 22/06/2026 01:32 UTC
End time : 22/06/2026 03:25 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 22, 03:26 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack 45D37.

Here are some supplementary details :

Start time : 22/06/2026 01:32 UTC
Impacted Service(s) : The majority of the servers in the rack 45D37 are no longer impacted.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are currently working on the last impacted servers.

We will keep you updated on the progress and resolution.
Jun 22, 03:00 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary issue in the rack 45D37.

Here are some supplementary details :

Start time : 22/06/2026 01:32 UTC
Impacted Service(s) : All servers in the rack 45D37 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 22, 01:41 UTC
Jun 21, 2026
[RBX3][Dedicated Servers] - Rack 45D49 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 21/06/2026 19:40 UTC
End time : 21/06/2026 20:29 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 21, 20:37 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack 45D49.

Here are some supplementary details :

Start time : 21/06/2026 19:40 UTC
Impacted Service(s) : Some servers in the rack 45D49 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack
Root Cause : This incident was caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 21, 20:12 UTC
[RBX3][Dedicated Servers] - Rack 45D49 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 21/06/2026 19:40 UTC
End time : 21/06/2026 20:02 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 21, 20:02 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack 45D49.

Here are some supplementary details :

Start time : 21/06/2026 19:40 UTC
Impacted Service(s) : Some servers in the rack 45D49 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack
Root Cause : This incident was caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 21, 19:52 UTC
[RBX8][Dedicated Servers] - Rack R808L02 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 21/06/2026 14:42 UTC
End time : 21/06/2026 17:16 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 21, 17:19 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack R808L02.

Here are some supplementary details :

Start time : 21/06/2026 14:42 UTC
Impacted Service(s) : All servers in the rack R808L02 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 21, 14:48 UTC
[RBX8][Dedicated Servers] - Rack R823R17 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 20/06/2026 12:11 UTC
End time : 21/06/2026 15:16 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 21, 15:17 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Most servers are now back online, with only a few remaining impacted.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 21, 11:04 UTC
Update - Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 21, 02:58 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack R823R17.

Here are some supplementary details :

Start time : 20/06/2026 12:11 UTC
Impacted Service(s) : Some servers in the rack R823R17 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 20, 14:09 UTC
[GRA][Virtual Private Servers] - VPS Incident Notification
Resolved - We had an incident on Virtual Private Servers offer in the GRA region which has now been resolved.

Here are some supplementary details :

Start time : 21/06/2026 07:28 UTC
End time : 21/06/2026 07:39 UTC
Impacted Service(s) : Some Virtual Private Servers in the GRA region were temporarily unreachable.
Customers Impact : Customers were temporarily unable to access and use their Virtual Private Servers in the GRA region.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.
Jun 21, 09:43 UTC
[GRA][Virtual Private Servers] - VPS Incident Notification
Resolved - We had an incident on Virtual Private Servers offer in the GRA region which has now been resolved.

Here are some supplementary details :

Start time : 21/06/2026 08:38 UTC
End time : 21/06/2026 08:47 UTC
Impacted Service(s) : Some Virtual Private Servers in the GRA region were temporarily unreachable.
Customers Impact : Customers were temporarily unable to access and use their Virtual Private Servers in the GRA region.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.
Jun 21, 09:16 UTC
[GRA][Storage and Backups] - Block Storage incident notification
Resolved - We had an incident on Block Storage offer which has now been resolved.

Here are some supplementary details :

Start time : 21/06/2026 04:48 UTC
End time : 21/06/2026 04:54 UTC
Impacted Service(s) : The block storage service was temporarily unavailable for some customers.
Customers Impact : Some customers were temporarily unable to access their storage located in GRA regions.
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.
Jun 21, 05:14 UTC
[GRA1][Dedicated Servers] - Room G124B/G125B notification incident
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 20/06/2026 20:19 UTC
End time : 20/06/2026 21:10 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 21, 00:22 UTC
Monitoring - Service has been fully restored since 20/06/2026 21:10 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 20/06/2026 20:19 UTC
Impacted Service(s) : Public network was temporarily unavailable in the specified room.
Customers Impact : Some customers were temporarily unable to access and use their servers through public network.
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 20, 21:38 UTC
Identified - We are currently experiencing an incident affecting our Dedicated Servers offering in the specified room.
The root cause has been identified.

Please find the details of this incident below :
Start time : 20/06/2026 20:19 UTC
Impacted Service(s) : The public network may be temporarily unavailable in the specified room.
Customers Impact : Some customers are temporarily unable to access and use their servers through public network.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 20, 21:02 UTC
Jun 20, 2026
[RBX8][Dedicated Servers] - Rack R821L02 notification incident
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 20/06/2026 10:41 UTC
End time : 20/06/2026 23:35 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 20, 23:44 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The majority of the servers in rack R821L02 are no longer impacted by the incident.
Our teams are currently working on the last impacted ones.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 20, 16:20 UTC
Identified - We are currently experiencing an incident affecting our Dedicated Servers offering in the specified rack.
The root cause has been identified.

Please find the details of this incident below :
Start time : 20/06/2026 10:41 UTC
Impacted Service(s) : Some servers in the rack R821L02 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 20, 11:13 UTC
[LIM3][Dedicated Servers] - Rack LIM0310B02A incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 20/06/2026 14:14 UTC
End time : 20/06/2026 21:00 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 20, 21:29 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack LIM0310B02A.

Here are some supplementary details :

Start time : 20/06/2026 14:14 UTC
Impacted Service(s) : Servers in the rack LIM0310B02A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 20, 14:33 UTC
[LIM3][Dedicated Servers] - Racks LIM0309A01A/LIM0309A01B incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering on racks LIM0309A01A/LIM0309A01B has been resolved.

Start time : 20/06/2026 13:59 UTC
End time : 20/06/2026 19:31 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 20, 19:37 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks LIM0309A01A/LIM0309A01B.

Here are some supplementary details :

Start time : 20/06/2026 13:59 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the vRack network.
Customers Impact : Customers are temporarily unable to access their servers via vRack network located on the specified rack.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 20, 17:18 UTC
[RBX7][Dedicated Servers] - Rooms R703/R704 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering in rooms R703 and R704 has been resolved.

Start time : 19/06/2026 13:00 UTC
End time : 20/06/2026 19:30 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 20, 19:32 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The majority of the servers are no longer impacted by the incident.
Our teams are currently working on the last impacted ones.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 20, 18:52 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer in the specific rooms R703 and R704.

Here are some supplementary details :

Start time : 19/06/2026 13:00 UTC
Impacted Service(s) : Some servers in rooms R703 and R704 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located in the specified room.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 20, 17:12 UTC
[RBX6][Dedicated Servers] - Room 46I incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 19/06/2026 17:40 UTC
End time : 20/06/2026 03:45 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 20, 03:47 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific room 46I.

Here are some supplementary details :

Start time : 19/06/2026 19:10 UTC
Impacted Service(s) : Some servers in the room 46I are temporarily unavailable.
The majority of the servers are no longer impacted.
Customers Impact : Some customers are temporarily unable to access their servers located in the specified room.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Jun 19, 19:12 UTC
Update - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the room 46I.

Here are some supplementary details :

Start time : 19/06/2026 17:40 UTC
Impacted Service(s) : Some servers in the room 46I are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located in the specified room.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 19, 18:01 UTC
Investigating - We are currently experiencing an event affecting our Dedicated Servers offer.

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 19, 17:53 UTC
[RBX8][Dedicated Servers] - Rack R820L06 notification incident
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 20/06/2026 00:58 UTC
End time : 20/06/2026 02:10 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 20, 03:32 UTC
Monitoring - Service has been fully restored since 20/06/2026 02:10 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 20/06/2026 00:58 UTC
Impacted Service(s) : All servers in the rack R820L06 were temporarily unavailable.
Customers Impact : Customers were temporarily unable to access their servers located on the specified rack.
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 20, 02:35 UTC
Identified - We are currently experiencing an incident affecting our Dedicated Servers offering in the specified rack.
The root cause has been identified.

Please find the details of this incident below :
Start time : 20/06/2026 00:58 UTC
Impacted Service(s) : All servers in the rack R820L06 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 20, 01:16 UTC
[RBX8][Dedicated Servers] - Rack R820L06 notification incident
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 20/06/2026 00:03 UTC
End time : 20/06/2026 00:24 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 20, 00:25 UTC
Investigating - We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary availability issues in the specified rack.

Please find the details of this incident below :
Start time : 20/06/2026 00:03 UTC
Impacted Service(s) : All servers in the rack R820L06 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. 

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 20, 00:09 UTC
[LIM3][Dedicated Servers] - Rack LIM0303B04B incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 19/06/2026 11:56 UTC
End time : 20/06/2026 00:05 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 20, 00:05 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack LIM0303B04B.

Here are some supplementary details :

Start time : 19/06/2026 11:56 UTC
Impacted Service(s) : Some servers in the rack LIM0303B04B are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located in the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 19, 13:24 UTC
Jun 19, 2026
[RBX8][Dedicated Servers] - Rack R827B02A and R827B02B incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 19/06/2026 11:14 UTC
End time : 19/06/2026 23:40 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 19, 23:40 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Servers in rack R827B02B are no longer impacted by this incident.
Our teams are currently working on the last impacted servers located in rack R827B02A .
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 19, 17:06 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The majority of the servers are no longer impacted by the incident.
Our teams are currently working on the last impacted ones.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 19, 15:07 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific Rack R827B02A and R827B02B.

Here are some supplementary details :

Start time : 19/06/2026 11:14 UTC
Impacted Service(s) : All servers in the rack R827B02A and R827B02B are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Jun 19, 11:22 UTC
[LIM1][Dedicated Servers] - Racks L104A15/18 and L104B03/08/09 maintenance notification
Completed - The maintenance has been postponed and will be re-scheduled.
Jun 19, 21:11 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on servers located in the racks L104A15/A18 and L104B03/B08/B09.

Start time : 25/06/2026 20:00 UTC
End time : 26/06/2026 04:00 UTC
Service impact : Servers in the specified rack will be temporarily unavailable for up to 8 hours during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be moving servers in the specified racks from L104A15/A18 and L104B03/B08/B09 to L104B02/B06.

Thank you for your understanding.
Jun 4, 13:28 UTC
[LIM1][Dedicated Servers] - Racks L104A04/05/07/08/10 maintenance notification
Completed - The maintenance has been postponed and will be re-scheduled.
Jun 19, 21:11 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on servers located in the racks L104A04/05/07/08/10.

Start time : 24/06/2026 20:00 UTC
End time : 25/06/2026 04:00 UTC
Service impact : Servers in the specified rack will be temporarily unavailable for up to 8 hours during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be moving servers in the specified racks from L104A04/05/07/08/10 to L104B05.

Thank you for your understanding.
Jun 4, 13:26 UTC
[LIM1][Dedicated Servers] - Rack L104B06 maintenance notification
Completed - The maintenance has been postponed and will be re-scheduled.
Jun 19, 21:10 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on servers located in the rack L104B06.

Start time : 23/06/2026 20:00 UTC
End time : 24/06/2026 04:00 UTC
Service impact : Servers in the specified rack will be temporarily unavailable for up to 8 hours during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be moving servers in the specified rack from L104B06 to L104A01 L104A02 L104A03.

Thank you for your understanding.
Jun 4, 13:21 UTC
[LIM1][Dedicated Servers] - Rack L104B05 maintenance notification
Completed - The maintenance has been postponed and will be re-scheduled.
Jun 19, 21:09 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on servers located in the rack L104B05.

Start time : 22/06/2026 20:00 UTC
End time : 23/06/2026 04:00 UTC
Service impact : Servers in the specified rack will be temporarily unavailable for up to 8 hours during the maintenance.
Service improvement : As part of our continuous improvement policy, we will be moving servers in the specified rack from L104B05 to L104B01 L104B02 L104B03 L104B04.

Thank you for your understanding.
Jun 4, 13:07 UTC
[LIM][Virtual Private Servers] - Some instances incident notification
Resolved - We are pleased to inform you that the incident affecting our Virtual Private Servers offering in LIM region has been resolved.

Start time : 19/06/2026 17:15 UTC
End time : 19/06/2026 18:44 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 19, 18:46 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Virtual Private Servers offer on the specific LIM region.

Here are some supplementary details :

Start time : 19/06/2026 17:11 UTC
Impacted Service(s) : Some Virtual Private Servers instances in LIM region are suddenly unreachable.
Customers Impact : Some customers are temporarily unable to access and use their Virtual Private Servers instances located in LIM region.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 19, 18:09 UTC
[LIM3][Dedicated Servers] - Rack LIM0303B01A incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering on rack LIM0303B01A has been resolved.

Start time : 19/06/2026 14:30 UTC
End time : 19/06/2026 14:50 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 19, 15:24 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack LIM0303B01A.

Here are some supplementary details :

Start time : 19/06/2026 14:30 UTC
Impacted Service(s) : Servers in the rack LIM0303B01A were no longer able to access the vRack network.
Customers Impact : Some customers are temporarily unable to access and use their servers through vRack private network.
Root Cause : This incident is caused by a hardware issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 19, 14:48 UTC
[RBX3][Dedicated Servers] - Rack 46N02 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 19/06/2026 09:33 UTC
End time : 19/06/2026 10:42 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 19, 10:43 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific Rack 46N02.

Here are some supplementary details :

Start time : 19/06/2026 09:33 UTC
Impacted Service(s) : Some servers in the rack 46N02 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Jun 19, 09:49 UTC
[GRA1][Dedicated Servers] - Rack G116B18 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 19/06/2026 04:41 UTC
End time : 19/06/2026 09:47 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 19, 09:59 UTC
Investigating - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific Rack G116B18.

Here are some supplementary details :

Start time : 19/06/2026 04:41 UTC
Impacted Service(s) : Some servers in the rack G116B18 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Jun 19, 05:07 UTC
[LIM3][Dedicated Servers] - Rack LIM0309A04B incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 19/06/2026 04:41 UTC
End time : 19/06/2026 05:45 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 19, 06:06 UTC
Identified - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Most/Some servers are now operational again.
Ongoing Actions : Our team is working to fix the last remaining servers.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 19, 05:22 UTC
Monitoring - Service has been fully restored since 19/06/2026 04:47 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 19/06/2026 04:41 UTC
Impacted Service(s) : Servers in the rack LIM0309A04B are now operational.
Ongoing Actions : Our team is monitoring the situation and will provide further information as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 19, 05:00 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack LIM0309A04B.

Here are some supplementary details :

Start time : 19/06/2026 04:41 UTC
Impacted Service(s) : All servers in the rack LIM0309A04B are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 19, 04:46 UTC
[LIM3][Dedicated Servers] - Rack LIM0309A04B incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 19/06/2026 03:30 UTC
End time : 19/06/2026 04:18 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 19, 04:34 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack LIM0309A04B.

Here are some supplementary details :

Start time : 19/06/2026 03:30 UTC
Impacted Service(s) : All servers in the rack LIM0309A04B are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 19, 03:46 UTC
Jun 18, 2026
[GRA1][Dedicated Servers] - Rack G131B15 notification incident
Resolved - We are pleased to inform you that the incident affecting our offering has been resolved.

Start time : 18/06/2026 16:56 UTC
End time : 18/06/2026 17:36 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 18, 18:23 UTC
Monitoring - Service has been fully restored since 18/06/2026 17:36 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 18/06/2026 16:56 UTC
Impacted Service(s) : Public network was temporarily unavailable in the rack G131B15.
Customers Impact : Customers were temporarily unable to access and use their servers through Public network.
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 18, 18:11 UTC
Identified - We are currently experiencing an incident affecting our Dedicated Servers offering in the specified rack.
The root cause has been identified.

Please find the details of this incident below :
Start time : 18/06/2026 16:56 UTC
Impacted Service(s) : Public network is temporarily unavailable in the rack G131B15.
Customers Impact : Customers are temporarily unable to access and use their servers through Public network.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 18, 17:09 UTC
Investigating - We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary availability issues in the specified rack.

Please find the details of this incident below :
Start time : 18/06/2026 16:56 UTC
Impacted Service(s) : Some servers in the rack G131B15 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. 

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 18, 17:06 UTC
[RBX8][Dedicated Servers] - Rack R820R15 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 18/06/2026 01:39 UTC
End time : 18/06/2026 03:21 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 18, 03:22 UTC
Identified - We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack R820R15 .

Here are some supplementary details :

Start time : 18/06/2026 01:39 UTC
Impacted Service(s) : All servers in the rack R820R15 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 18, 01:52 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack R820R15.

Here are some supplementary details :

Start time : 18/06/2026 01:39 UTC
Impacted Service(s) : All servers in the rack R820R15 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 18, 01:47 UTC
Jun 17, 2026
[RBX8][Dedicated Servers] - Rack RBX0840B05A notification incident
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 17/06/2026 17:40 UTC
End time : 17/06/2026 22:34 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 17, 22:53 UTC
Update - Please find an update of this incident below :

Update: The public network has been restored and some of affected servers are now available again.
However, the vRack network remains unavailable.
Ongoing Actions : Our teams are currently replacing the affected network equipment to restore vRack connectivity and fully recover the impacted services as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 17, 20:07 UTC
Update - Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 17, 18:47 UTC
Identified - We are currently experiencing an incident affecting our Dedicated Servers offering in the rack RBX0840B05A.
The root cause has been identified.

Please find the details of this incident below :
Start time : 17/06/2026 17:40 UTC
Impacted Service(s) : All servers in the rack RBX0840B05A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 17, 17:51 UTC
[EU-SOUTH-LZ-MAD][Virtual Private Servers] - VPS incident Notification
Resolved - We are pleased to inform you that the incident affecting our Virtual Private Servers offering has been resolved.

Start time : 16/06/2026 12:00 UTC
End time : 17/06/2026 11:00 UTC
Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 17, 13:55 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Virtual Private Servers offer on the specific Madrid region.

Here are some supplementary details :

Start time : 16/06/2026 12:00 UTC
Impacted Service(s) : Some VPS servers in this region are unavailable.
Customers Impact : Customers are temporarily unable to access certain VPS servers located in the region.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 16, 14:31 UTC
[GRA1][Dedicated Servers] - Rack GRA0318B06B incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering on rack GRA0318B06B has been resolved.

Start time : 17/06/2026 05:48 UTC
End time : 17/06/2026 07:42 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 17, 07:43 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack GRA0318B06B.

Here are some supplementary details :

Start time : 17/06/2026 05:48 UTC
Impacted Service(s) : All servers in the rack GRA0318B06B are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 17, 05:56 UTC
[RBX6][Cooling System] - Rack 46N09 maintenance notification
Completed - The scheduled maintenance has been completed.
Jun 17, 06:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 15:20 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 16/06/2026 07:00 UTC
End time : 17/06/2026 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jun 16, 15:17 UTC
Jun 16, 2026
[RBX8][Dedicated Servers] - Rack R809L14 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 16/06/2026 13:15 UTC
End time : 16/06/2026 19:48 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 16, 19:51 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : A significant number of servers are now operational.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 16, 13:51 UTC
Identified - We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack R809L14.

Here are some supplementary details :

Start time : 16/06/2026 13:15 UTC
Impacted Service(s) : All servers in the rack R809L14 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers via public network located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 16, 13:40 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack R809L14.

Here are some supplementary details :

Start time : 16/06/2026 13:15 UTC
Impacted Service(s) : All servers in the rack R809L14 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers via public network located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 16, 13:26 UTC
[RBX8][Dedicated Servers] - Rack R820L05 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 16/06/2026 14:06 UTC
End time : 16/06/2026 16:11 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 16, 16:18 UTC
Identified - We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack R820L05.

Here are some supplementary details :

Start time : 16/06/2026 14:06 UTC
Impacted Service(s) : All servers in the rack R820L05 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 16, 14:21 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack R820L05.

Here are some supplementary details :

Start time : 16/06/2026 14:06 UTC
Impacted Service(s) : All servers in the rack R820L05 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 16, 14:14 UTC
[LIM3][Dedicated Servers] - Rack LIM0302A02A incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 16/06/2026 12:31 UTC
End time : 16/06/2026 14:46 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 16, 14:47 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : A significant number of servers are now operational.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 16, 13:50 UTC
Identified - We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack LIM0302A02A.

Here are some supplementary details :

Start time : 16/06/2026 12:31 UTC
Impacted Service(s) : All servers in the rack LIM0302A02A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 16, 13:21 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack LIM0302A02A.

Here are some supplementary details :

Start time : 16/06/2026 12:31 UTC
Impacted Service(s) : All servers in the rack LIM0302A02A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 16, 12:43 UTC
[RBX8][Cooling System] - Rack R822L05 maintenance notification
Completed - The scheduled maintenance has been completed.
Jun 16, 11:35 UTC
Update - The current maintenance will take more time than expected.
Below you can find the new end time of the operation.
End time : 16/06/2026 10:00 UTC
Jun 15, 15:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 07:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 15/06/2026 07:00 UTC
End time : 15/06/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jun 15, 06:58 UTC
[RBX8][Cooling System] - Rack R822L01 maintenance notification
Completed - The maintenance has been postponed and will be re-scheduled.
Jun 16, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 06:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 16/06/2026 06:00 UTC
End time : 16/06/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jun 15, 07:01 UTC
Jun 15, 2026
[GRA2][Dedicated Servers] - Rack G263A11 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 15/06/2026 03:13UTC
End time : 15/06/2026 04:00 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 15, 04:00 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in Rack G263A11.

Here are some supplementary details :

Start time : 15/06/2026 03:13UTC
Impacted Service(s) : Some servers in Rack G263A11 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 15, 03:46 UTC
[BHS7][Dedicated Servers] - Rack B715A05 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 14/06/2026 23:48 UTC
End time : 14/06/2026 23:59 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 15, 00:00 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in Rack B715A05.

Here are some supplementary details :

Start time : 14/06/2026 23:48 UTC
Impacted Service(s) : All servers in Rack B715A05 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 14, 23:57 UTC
Jun 14, 2026
[GRA1][Dedicated Servers] - Rack G111A24 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 14/06/2026 17:20 UTC
End time : 14/06/2026 17:33 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 14, 17:38 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in Rack G111A24.

Here are some supplementary details :

Start time : 14/06/2026 17:20 UTC
Impacted Service(s) : Some servers in Rack G111A24 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 14, 17:29 UTC
[GRA3][Dedicated Servers] - Rack GRA0326A05B Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 14/06/2026 15:54 UTC
End time : 14/06/2026 16:11 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 14, 16:55 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in Rack GRA0326A05B.

Here are some supplementary details :

Start time : 14/06/2026 15:54 UTC
Impacted Service(s) : Some servers in Rack GRA0326A05B are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located in the specified rack
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 14, 16:02 UTC
Jun 13, 2026
[RBX8][Dedicated Servers] - Rack RBX0840G01A Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 13/06/2026 22:39 UTC
End time : 13/06/2026 23:48 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 13, 23:49 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the Rack RBX0840G01A.

Here are some supplementary details :

Start time : 13/06/2026 22:39 UTC
Impacted Service(s) : All servers in Rack RBX0840G01A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located in the specified rack
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 13, 22:44 UTC
[LIM3][Dedicated Servers] - Rack LIM0308C01A Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 13/06/2026 13:16 UTC
End time : 13/06/2026 16:13 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 13, 16:17 UTC
Identified - We have determined the origin of the issue affecting our Dedicated Servers offer in Rack LIM0308C01A.

Here are some supplementary details :

Start time : 13/06/2026 13:16 UTC
Impacted Service(s) : Some servers in Rack LIM0308C01A are temporarily unavailable.
Customers Impact : Most servers are operational again, but some customers are still temporarily unable to access their servers located in the specified rack.
Root Cause : This incident was caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 13, 14:27 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the Rack LIM0308C01A.

Here are some supplementary details :

Start time : 13/06/2026 13:16 UTC
Impacted Service(s) : All servers in Rack LIM0308C01A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located in the specified rack
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 13, 13:22 UTC
[RBX8][Dedicated Servers] - Racks R803R07/08/09 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 13/06/2026 03:20 UTC
End time : 13/06/2026 04:24 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 13, 04:32 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Rack R803R09 is available again.

A large number of servers in racks R803R07 and R803R08 are also available again.

Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 13, 03:45 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks R803R07, R803R08 and R803R09.

Here are some supplementary details :

Start time : 13/06/2026 03:20 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the public and vRack networks.
Customers Impact : Customers are temporarily unable to access their servers via public and vRack networks located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 13, 03:31 UTC
Jun 12, 2026
[GRA1][Dedicated Servers] - Racks G108B04/G108B03/G108B02 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 12/06/2026 03:39 UTC
End time : 12/06/2026 14:09 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 12, 14:14 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : All servers in racks G108B03 and G108B04 are operational, and there are still some servers remaining in G108B02.
Ongoing Actions : Our teams are working to fix the remaining servers.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 12, 12:18 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : A significant number of servers are operational.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 12, 09:09 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks.

Here are some supplementary details :

Start time : 12/06/2026 03:39 UTC
Impacted Service(s) : Some servers in the racks G108B04, G108B03 and G108B02 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 12, 04:03 UTC
[SBG5][Dedicated Servers] - Rack SBG0506A09D incident notification
Resolved - We had an incident affecting our Dedicated Servers offer on the specific Rack SBG0506A09D, that is now resolved.

Here are some supplementary details :

Start time : 12/06/2026 10:20 UTC
End time : 12/06/2026 10:47 UTC
Impacted Service(s) : Servers in the specified rack were no longer able to access the public network.
Customers Impact : Customers was temporarily unable to access their servers via public network located on the specified rack.
Root Cause : This incident is caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 12, 12:28 UTC
[GRA4][Cooling System] - Rack GRA0403E01A maintenance notification
Completed - The scheduled maintenance has been completed.
Jun 12, 10:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 08:38 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in rack GRA0403E01A.

Start time : 12/06/2026 08:30 UTC
End time : 12/06/2026 10:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jun 12, 08:36 UTC
[BHS4][Dedicated Servers] - Rack T02B69 incident notification
Resolved - We had an incident on Dedicated Servers offer on rack T02B69 which has now been resolved.

Here are some supplementary details :

Start time : 12/06/2026 02:37 UTC
End time : 12/06/2026 02:40 UTC
Impacted Service(s) : Servers in the specified rack were temporarily unable to access the public network.
Customers Impact : Customers were temporarily unable to access their servers via public network located on the specified rack.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Jun 12, 02:52 UTC
[BHS4][Dedicated Servers] - Racks T04C31/T04C32 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering on racks T04C31 and T04C32 has been resolved.

Start time : 11/06/2026 16:45 UTC
End time : 12/06/2026 00:02 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 12, 00:03 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : All servers in rack T04C31 are no longer impacted.
Our teams are currently working on the last impacted servers of rack T04C32.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 11, 22:43 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks T04C31 and T04C32.

Here are some supplementary details :

Start time : 11/06/2026 16:45 UTC
Impacted Service(s) : All servers in the specified racks are no longer available.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Jun 11, 17:09 UTC
Jun 11, 2026
[RBX8][Dedicated Servers] - Rack R823R17 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 11/06/2026 12:34 UTC
End time : 11/06/2026 19:25 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 11, 19:27 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack R823R17.

Here are some supplementary details :

Start time : 11/06/2026 12:34 UTC
Impacted Service(s) : Some servers in the specified rack are no longer available.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Jun 11, 13:27 UTC
[LIM3][Dedicated Servers] - Rack LIM0314A04A notification incident
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 11/06/2026 00:32 UTC
End time : 11/06/2026 00:46 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 11, 00:49 UTC
Investigating - We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary latency issues in the rack LIM0314A04A.

Please find the details of this incident below :
Start time : 11/06/2026 00:32 UTC
Impacted Service(s) : All servers in the rack LIM0314A04A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. 

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 11, 00:39 UTC
Jun 10, 2026
[GRA3][Dedicated Servers] - Rack GRA0328B06B incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 10/06/2026 17:23 UTC
End time : 10/06/2026 21:00 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 10, 21:33 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack GRA0328B06B.

Here are some supplementary details :

Start time : 10/06/2026 17:23 UTC
Impacted Service(s) : The majority of the servers in rack GRA0328B06B are no longer impacted by the incident.
Customers Impact : Some customers are still unable to access their servers located on the specified rack
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Jun 10, 17:24 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack GRA0328B06B.

Here are some supplementary details :

Start time : 10/06/2026 16:11 UTC
Impacted Service(s) : All servers in the rack GRA0328B06B are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 10, 16:25 UTC
[GRA2][Cooling System] - Rack G263B02 Maintenance Notification
Completed - The scheduled maintenance has been completed.
Jun 10, 17:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 07:10 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in Rack G263B02.

Start time : 10/06/2026 07:10 UTC
End time : 10/06/2026 14:00 UTC

Service impact : During this maintenance, the servers in the affected rack will be gracefully shut down beforehand. Customers hosted on these servers should expect a planned service interruption for the duration of the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jun 10, 07:09 UTC
[SBG5][Cooling System] - Rack SBG0502A08B Maintenance Notification
Completed - The scheduled maintenance has been completed.
Jun 10, 14:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 06:50 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in Rack SBG0502A08B.

Start time : 10/06/2026 06:50 UTC
End time : 10/06/2026 15:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jun 10, 06:49 UTC
[EU/CA][Virtual Private Servers] - Instances operating system maintenance notification
Completed - The current maintenance has been canceled and she will be rescheduled later.
Jun 10, 14:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 14:00 UTC
Update - As part of our continuous improvement plan, a maintenance is scheduled on our Virtual Private Servers offer for the EU and CA regions.

Start time : 10/06/2026 14:00 UTC
End time : 10/06/2026 16:00 UTC
Service impact : The operating systems Ubuntu 25.04 and Fedora 42 are end-of-life.
Customers who have already installed one of these operating systems may continue to use it, but will no longer be able to reinstall it.
Service improvement : As part of our continuous improvement policy, starting from June 1st, customers will no longer be able to install end-of-life operating systems.
We encourage customers using these operating systems to migrate to supported versions such as Ubuntu 26.04 or Fedora 44, or a later version.

You can find the information at the following links:
https://github.com/ovh/public-cloud-roadmap/issues/1144
https://github.com/ovh/public-cloud-roadmap/issues/1158

Thank you for your understanding.
Jun 5, 12:44 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our Virtual Private Servers offer for the EU and CA regions.

Start time : 10/06/2026 14:00 UTC
End time : 10/06/2026 16:00 UTC
Service impact : The operating systems Ubuntu 25.04 and Fedora 42 are end-of-life.
Customers who have already installed one of these operating systems may continue to use it, but will no longer be able to reinstall it.
Service improvement : As part of our continuous improvement policy, starting from June 1st, customers will no longer be able to install end-of-life operating systems.
We encourage customers using these operating systems to migrate to supported versions such as Ubuntu 26.04 or Fedora 44, or a later version.

You can find the information at the following links:
https://github.com/ovh/public-cloud-roadmap/issues/1144
https://github.com/ovh/public-cloud-roadmap/issues/1158

Thank you for your understanding.
May 28, 12:07 UTC
[WAW1][Dedicated Servers] - WAW0109A02C incident notification
Resolved - We had an incident affecting our Dedicated Servers offer on the specific rack WAW0109A02C, that is now resolved.

Here are some supplementary details :

Start time : 08/06/2026 11:02 UTC
End time : 08/06/2026 12:30 UTC
Impacted Service(s) : All servers in the rack WAW0109A02C were temporarily unavailable.
Customers Impact : Customers were temporarily unable to access their servers located on the specified rack
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 10, 08:08 UTC
[RBX6][Dedicated Servers] - Racks 46N08/46N09 notification incident
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 10/06/2026 02:30 UTC
End time : 10/06/2026 04:50 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 10, 04:56 UTC
Identified - We are currently experiencing an incident affecting our Dedicated Servers offering in the racks 46N08 and 46N09.
The root cause has been identified.

Please find the details of this incident below :
Start time : 10/06/2026 02:30 UTC
Impacted Service(s) : All servers in the racks 46N08 and 46N09 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 10, 02:43 UTC
[GRA4/6][Virtual Private Servers] - Some instances incident notification
Resolved - We are pleased to inform you that the incident affecting our Virtual Private Servers offering has been resolved.

Start time : 09/06/2026 13:35 UTC
End time : 10/06/2026 00:30 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 10, 02:44 UTC
Update - Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 10, 00:00 UTC
Update - Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jun 9, 22:00 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Some instances are no longer impacted by the incident.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 9, 16:51 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Virtual Private Servers offer on the specific GRA4/6 regions.

Here are some supplementary details :

Start time : 09/06/2026 13:35 UTC
Impacted Service(s) : Some instances in the GRA4/6 regions are unreachable.
Customers Impact : Some customers are temporarily unable to access and use their Virtual Private Servers instances located in the specified regions.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jun 9, 14:05 UTC
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