[RBX8][Dedicated Servers] - Rack R827B02B incident notification
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific Rack R827B02B.

Here are some supplementary details :

Start time : 31/07/2026 16:41 UTC
Impacted Service(s) : Some servers in the rack R827B02B are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
Jul 31, 2026 - 17:06 UTC

About This Site

Welcome to the Bare Metal Cloud status page for real-time information on system performance and availability.

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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[GRA4][Cooling System] - Rack GRA0404A04A maintenance notification Aug 3, 2026 06:00-14:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 03/08/2026 06:00 UTC
End time : 03/08/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 24, 2026 - 20:09 UTC

[BHS1][Dedicated Servers] - Multiple Racks Migration Notification Aug 4, 2026 02:00-10:00 UTC

As part of our continuous improvement plan, we will be carrying out a migration in multiple racks.

List of concerned racks :
- T06E27
- T06D36
- T06D14
- T05E01
- T05C09
- T05B10
- T05B12
- T05B09
- T05B06
- T05B03
- T05A18

Start time : 04/08/2026 02:00 UTC
End time : 04/08/2026 10:00 UTC
Service impact : Some servers in specified racks will be unavailable during maintenance for 8 hours.
Service improvement : As part of our continuous improvement policy, we will be doing a migration on our infrastructure.

Thank you for your understanding.
Posted on Jul 23, 2026 - 10:22 UTC

[RBX3][Dedicated Servers] - Rack 41C15 maintenance notification Aug 4, 2026 05:00-06:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 04/08/2026 05:00 UTC
End time : 04/08/2026 06:00 UTC
Service impact : All servers will be unavailable in the rack 41C15 during maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Posted on Jul 28, 2026 - 13:05 UTC

[GRA4][Cooling System] - Rack GRA0404A04B maintenance notification Aug 4, 2026 06:00-14:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 04/08/2026 06:00 UTC
End time : 04/08/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 24, 2026 - 20:11 UTC

[RBX3][Dedicated Servers] - Racks 41H05/41H06/41G06/41G07/41F02 maintenance notification Aug 5, 2026 02:00-03:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in the specified racks.

Start time : 05/08/2026 02:00 UTC
End time : 05/08/2026 03:00 UTC
Service impact : The public network will be temporarily unavailable during the maintenance for servers located in the racks listed below :
41H05
41H06
41G06
41G07
41F02

Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Jul 28, 2026 - 13:21 UTC

[GRA4][Cooling System] - Rack GRA0404B01A maintenance notification Aug 5, 2026 06:00-14:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 05/08/2026 06:00 UTC
End time : 05/08/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 24, 2026 - 20:12 UTC

[GRA1][Dedicated Servers] - Rack G128B03 maintenance notification Aug 6, 2026 02:00-03:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack G128B03.

Start time : 06/08/2026 02:00 UTC
End time : 06/08/2026 03:00 UTC
Service impact : vRack network will be temporarily unavailable during the maintenance for servers in rack G128B03.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Jul 22, 2026 - 12:15 UTC

[BHS8][Dedicated Servers] - Rack BHS0817B02A maintenance notification Aug 6, 2026 05:00-05:30 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack BHS0817B02A.

Start time : 06/08/2026 05:00 UTC
End time : 06/08/2026 05:30 UTC
Service impact : If LACP is enabled, temporary bandwidth perturbations may be observed on both the public and private networks.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Posted on Jul 15, 2026 - 07:32 UTC

[GRA4][Cooling System] - Rack GRA0404B01B maintenance notification Aug 6, 2026 06:00-14:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 06/08/2026 06:00 UTC
End time : 06/08/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 24, 2026 - 20:13 UTC

[GRA4][Cooling System] - Rack GRA0404B02A maintenance notification Aug 10, 2026 06:00-14:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 10/08/2026 06:00 UTC
End time : 10/08/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 24, 2026 - 21:21 UTC

[GRA1][Dedicated Servers] - Multiple racks maintenance notification Aug 11, 2026 07:00-10:10 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in racks G124B07, G124B14, G124B19, G124B21, G125B02, G125B03, G125B18, G125B21 and G125B22.

Start time : 11/08/2026 07:00 UTC
End time : 11/08/2026 10:10 UTC

List of concerned racks:
- Rack G124B07
- Rack G124B14
- Rack G124B19
- Rack G124B21
- Rack G125B02
- Rack G125B03
- Rack G125B18
- Rack G125B21
- Rack G125B22

Service impact : Public networks will be temporarily unavailable for 30 seconds during the maintenance for servers located in the specified racks.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment.

Thank you for your understanding.
Posted on Jul 03, 2026 - 07:07 UTC

[GRA4][Cooling System] - Rack GRA0404A01C maintenance notification Aug 12, 2026 06:00-14:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 12/08/2026 06:00 UTC
End time : 12/08/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 24, 2026 - 21:24 UTC

[GRA4][Cooling System] - Rack GRA0404A02C maintenance notification Aug 17, 2026 06:00-14:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 17/08/2026 06:00 UTC
End time : 17/08/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 24, 2026 - 21:26 UTC

[GRA4][Cooling System] - Rack GRA0404A02D maintenance notification Aug 18, 2026 06:00-14:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 18/08/2026 06:00 UTC
End time : 18/08/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 24, 2026 - 21:33 UTC

[GRA4][Cooling System] - Rack GRA0404A03C maintenance notification Aug 19, 2026 06:00-12:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 19/08/2026 06:00 UTC
End time : 19/08/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 24, 2026 - 21:36 UTC

[GRA4][Cooling System] - Rack GRA0404A03D maintenance notification Aug 20, 2026 06:00-14:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 20/08/2026 06:00 UTC
End time : 20/08/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 24, 2026 - 21:44 UTC

[GRA4][Cooling System] - Rack GRA0404A04C maintenance notification Aug 24, 2026 06:00-14:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 24/08/2026 06:00 UTC
End time : 24/08/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 24, 2026 - 21:45 UTC

[GRA4][Cooling System] - Rack GRA0404A04D maintenance notification Aug 25, 2026 06:00-14:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 25/08/2026 06:00 UTC
End time : 25/08/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 24, 2026 - 21:47 UTC

[LIM1][Cooling System] - Rack L107B08 maintenance notification Aug 25, 2026 07:00-09:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 25/08/2026 07:00 UTC
End time : 25/08/2026 09:00 UTC
Service impact : During this maintenance, the servers in the affected rack will be gracefully shut down beforehand. Customers hosted on these servers should expect a planned service interruption for the duration of the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 28, 2026 - 12:52 UTC

[SYD2][Dedicated Servers] - Row S2-5X-01 maintenance notification Aug 26, 2026 21:00 - Aug 27, 2026 07:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in row S2-5X-01.

Start time : 26/08/2026 21:00 UTC
End time : 27/08/2026 07:00 UTC
Service impact : Public network will be temporarily unavailable during the maintenance for servers in racks S2-5X-01-08A, S2-5X-01-04A and S2-5X-01-04B.
IPMI network will be temporarily unavailable during the maintenance for servers in racks S2-5X-01-04B, S2-5X-01-05B, S2-5X-01-06B, S2-5X-01-07B, S2-5X-01-08B and S2-5X-01-09B.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Posted on Jul 23, 2026 - 13:15 UTC

[LIM1][Dedicated Servers] - Rack L121B02 maintenance notification Sep 1, 2026 02:00-03:00 UTC

As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack L121B02.

Start time : 01/09/2026 02:00 UTC
End time : 01/09/2026 03:00 UTC
Service impact : vRack network will be temporarily unavailable in the rack L121B02 during the maintenance.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on our network equipment.

Thank you for your understanding.
Posted on Jul 28, 2026 - 13:11 UTC

[LIM1][Cooling System] - Rack L104B01 maintenance notification Sep 1, 2026 07:00-09:00 UTC

As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 01/09/2026 07:00 UTC
End time : 01/09/2026 09:00 UTC
Service impact : During this maintenance, the servers in the affected rack will be gracefully shut down beforehand. Customers hosted on these servers should expect a planned service interruption for the duration of the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Posted on Jul 28, 2026 - 12:53 UTC

Aug 1, 2026

No incidents reported today.

Jul 31, 2026

[LIM3][Dedicated Servers]] - Rack LIM0310B02A Incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 31/07/2026 11:50 UTC
End time : 31/07/2026 14:46 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 31, 14:47 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack LIM0310B02A.

Here are some supplementary details :

Start time : 31/07/2026 11:50 UTC
Impacted Service(s) : All servers in the rack LIM0310B02A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 31, 12:06 UTC

Jul 30, 2026

[RBX3][Dedicated Servers] - Multiple racks incident notification
Resolved - We had an incident on Dedicated Servers offer on racks 41F02, 41G06, 41G07 and 41H06 which has now been resolved.

Here are some supplementary details :

Start time : 30/07/2026 15:58 UTC
End time : 30/07/2026 16:02 UTC
Impacted Service(s) : Servers in the specified racks were temporarily unable to access the public network.
Customers Impact : Customers were temporarily unable to access their servers via public network located in racks 41F02, 41G06, 41G07 and 41H06.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Jul 30, 16:23 UTC
[BHS8][Cooling System] - Rack BHS0814A04B maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 30, 15:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 11:15 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 30/07/2026 11:00 UTC
End time : 30/07/2026 16:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 30, 11:13 UTC
[BHS8][Cooling System] - Rack BHS0814A05B maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 30, 15:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 11:15 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 30/07/2026 11:00 UTC
End time : 30/07/2026 16:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 30, 11:11 UTC
[BHS8][Cooling System] - Rack BHS0814A01A maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 30, 15:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 11:10 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 30/07/2026 11:00 UTC
End time : 30/07/2026 16:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 30, 11:09 UTC
[RBX8][Cooling System] - Rack R809R24 maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 30, 15:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 08:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 30/07/2026 07:30 UTC
End time : 30/07/2026 15:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 30, 07:53 UTC
[RBX8][Dedicated Servers] - Rack R809R24 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering on rack R809R24 has been resolved.

Start time : 30/07/2026 08:43 UTC
End time : 30/07/2026 14:42 UTC
Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 30, 15:08 UTC
Identified - We have new information regarding this incident that affected your service(s).

Please find below an update on the situation:

Update : The power has been restored to the rack. Most servers are now operational.
Our team is working to fix the remaining servers

We will keep you updated on the progress of this incident.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 30, 11:43 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary issue in the RBX8 region.

Here are some supplementary details :

Start time : 30/07/2026 08:43 UTC
Impacted Service(s) : All servers in the rack R809R24 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 30, 09:03 UTC
[GRA3][Dedicated Servers] - Rack GRA0326A05C maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 30, 13:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 12:50 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 30/07/2026 12:30 UTC
End time : 30/07/2026 14:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 30, 12:47 UTC
[GRA4][Cooling System] - Rack GRA0404A03B maintenance notification
Completed - The current maintenance has been canceled and it will be rescheduled later.
Jul 30, 07:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 06:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 30/07/2026 06:00 UTC
End time : 30/07/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 24, 20:07 UTC

Jul 29, 2026

[RBX8][Dedicated Servers] - Rack R806L10 incident notification
Resolved - We had an incident on Dedicated Servers offer on rack R806L10 which has now been resolved.

Here are some supplementary details :

Start time : 29/07/2026 19:24 UTC
End time : 29/07/2026 19:28 UTC
Impacted Service(s) : Servers in the rack R806L10 were temporarily unable to access the vRack network.
Customers Impact : Some customers were temporarily unable to access and use their servers through vRack private network.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Jul 29, 19:37 UTC
[GRA4][Cooling System] - Rack GRA0404A03A maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 29, 14:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 06:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 29/07/2026 06:00 UTC
End time : 29/07/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 24, 20:00 UTC
[GRA3][Dedicated Servers] - Rack GRA0326A05B incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering on rack GRA0326A05B has been resolved.

Start time : 29/07/2026 10:08 UTC
End time : 29/07/2026 12:57 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 29, 13:22 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary issue in the GRA3 region.

Here are some supplementary details :

Start time : 29/07/2026 10:08 UTC
Impacted Service(s) : Servers in the rack were no longer able to access the vRack network.
Customers Impact : Some customers are temporarily unable to access and use their servers through vRack network.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 29, 10:29 UTC
[RBX][Storage and Backups] - NasHA incident notification
Resolved - We had an incident on Public VMware Cloud offer which has now been resolved.

Here are some supplementary details :

Start time : 29/07/2026 09:32 UTC
End time : 29/07/2026 09:56 UTC
Impacted Service(s) : Only clusters7023 and cluster10100, cluster10330 and cluster10095 was affected by this incident
Customers Impact : Customers were having issue in cluster10100, cluster10330 and cluster10095.
Root Cause : This incident was caused by a hardware issue.

We thank you for your understanding and patience throughout this incident.
Jul 29, 11:51 UTC

Jul 28, 2026

[WAW][Virtual Private Servers] - Some instances incident notification
Resolved - We are pleased to inform you that the incident affecting our Virtual Private Servers offering has been resolved.

Start time : 28/07/2026 17:06 UTC
End time : 28/07/2026 17:12 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 28, 17:20 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Virtual Private Servers offer on the specific WAW region.

Here are some supplementary details :
Start time : 28/07/2026 17:06 UTC
Impacted Service(s) : Some instances in the WAW1 region are unreachable.
Customers Impact : Some customers are temporarily unable to access instances located in the specified region.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Jul 28, 17:17 UTC
[RBX4][Dedicated Servers] - Rack 55B05 maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 28, 14:04 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 28, 12:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 09:20 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack 55B05.

Start time : 28/07/2026 06:00 UTC
End time : 28/07/2026 15:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 28, 09:16 UTC
[GRA4][Cooling System] - Rack GRA0404A02B maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 28, 13:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 06:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 28/07/2026 06:00 UTC
End time : 28/07/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 23, 12:45 UTC
[GRA4][Dedicated Servers] - Rack GRA0401B04B maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 28, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 05:31 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 28/07/2026 05:30 UTC
End time : 28/07/2026 14:30 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jul 24, 19:45 UTC
[GRA4][Dedicated Servers] - Rack GRA0401B02B maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 28, 08:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 05:31 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 28/07/2026 05:30 UTC
End time : 28/07/2026 14:30 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jul 24, 19:43 UTC
[GRA4][Dedicated Servers] - Rack GRA0401A01B maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 28, 07:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 05:30 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 28/07/2026 05:30 UTC
End time : 28/07/2026 14:30 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jul 24, 19:41 UTC
[GRA4][Dedicated Servers] - Rack GRA0401E03C maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 28, 07:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 05:30 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 28/07/2026 05:30 UTC
End time : 28/07/2026 14:30 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jul 24, 19:29 UTC
[RBX8][Dedicated Servers] - Multiple racks incident notification
Resolved - We had an incident on Dedicated Servers offer on racks R806L10, R806L11 and R806L12 which has now been resolved.

Here are some supplementary details :

Start time : 28/07/2026 04:43 UTC
End time : 28/07/2026 05:23 UTC
Impacted Service(s) : Servers in the racks R806L10, R806L11 and R806L12 were temporarily unable to access the IPMI interface.
Customers Impact : Customers were temporarily unable to manage their servers located in the specified racks through IPMI.
Root Cause : This incident was caused by a cooling system issue.

We thank you for your understanding and patience throughout this incident.
Jul 28, 05:29 UTC
[BHS5][Dedicated Servers] - Rack T05E08 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 27/02/2026 23:02 UTC
End time : 28/07/2026 00:06 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 28, 00:09 UTC
Update - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.
Jul 28, 00:09 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer in Rack T05E08.

Here are some supplementary details :

Start time : 27/02/2026 23:02 UTC
Impacted Service(s) : The IPMI switches are inaccessible in Rack T05E08.
Customers Impact : Customers cannot currently access their servers via the IPMI interface.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 27, 23:35 UTC

Jul 27, 2026

[GRA2][Dedicated Servers] - Rack G224B14 Incident Notification
Resolved - We had an incident on Dedicated Servers offer which has now been resolved.

Here are some supplementary details :

Start time : 27/07/2026 22:45 UTC
End time : 27/07/2026 22:52 UTC
Impacted Service(s) : Servers in the specified rack were no longer able to access the public network.
Customers Impact : Customers were temporarily unable to access and use their servers through public network.
Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.
Jul 27, 22:56 UTC
[LIM1][Dedicated Servers] - Rack L114B08 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.


Start time : 27/07/2026 20:02 UTC
End time : 27/07/2026 21:00 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 27, 21:02 UTC
Identified - We have determined the origin of the issue affecting our Dedicated Servers offer in Rack L114B08

Here are some supplementary details :

Start time : 27/07/2026 20:02 UTC
Impacted Service(s) : All servers in Rack L114B08 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located in the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 27, 20:14 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in Rack L114B08

Here are some supplementary details :

Start time : 27/07/2026 20:02 UTC
Impacted Service(s) : All servers in Rack L114B08 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located in the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 27, 20:11 UTC
[GRA3][Cooling System] - Rack GRA0326B03C maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 27, 17:37 UTC
Update - The current maintenance will take more time than expected.
Jul 27, 14:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 12:35 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 27/07/2026 06:00 UTC
End time : 27/07/2026 14:00 UTC
Service impact : During this maintenance, the servers in the affected rack will be gracefully shut down beforehand. Customers hosted on these servers should expect a planned service interruption for the duration of the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 27, 12:34 UTC
[BHS8][Cooling System] - Multiple racks maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 27, 15:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 11:20 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 27/07/2026 11:00 UTC
End time : 27/07/2026 16:10 UTC

List of concerned racks:
- Rack BHS0803A03B
- Rack BHS0802B03C
- Rack BHS0802B03B
- Rack BHS0802B02A
- Rack BHS0802A05C

Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 27, 11:18 UTC
[GRA4][Cooling System] - Rack GRA0404A02A maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 27, 13:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 06:01 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 27/07/2026 06:00 UTC
End time : 27/07/2026 14:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 23, 12:42 UTC
[GRA3][Cooling System] - Rack GRA0326B03C maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 27, 12:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 06:00 UTC
Scheduled - As part of our continuous improvement plan, a maintenance is scheduled on our cooling infrastructure.

Start time : 27/07/2026 06:00 UTC
End time : 27/07/2026 13:00 UTC
Service impact : During this maintenance, the servers in the affected rack will be gracefully shut down beforehand. Customers hosted on these servers should expect a planned service interruption for the duration of the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jun 25, 18:15 UTC
[UK2][Virtual Private Servers] - Some instances incident notification
Resolved - We are pleased to inform you that the incident affecting our Virtual Private Servers offering in UK2 region has been resolved.

Start time : 27/07/2026 06:19 UTC
End time : 27/07/2026 07:40 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 27, 08:39 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Virtual Private Servers offer on the specific UK2 region.

Here are some supplementary details :

Start time : 27/07/2026 06:19 UTC
Impacted Service(s) : Some Virtual Private Servers instances in the UK2 region are unreachable.
Customers Impact : Some customers are temporarily unable to access and use their Virtual Private Servers instances.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 27, 06:43 UTC
[GRA1][Dedicated Servers] - Rack G106A02 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering on rack G106A02 has been resolved.

Start time : 27/07/2026 03:42 UTC
End time : 27/07/2026 04:36 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 27, 04:44 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack G106A02.

Here are some supplementary details :

Start time : 27/07/2026 03:42 UTC
Impacted Service(s) : Some servers in the rack G106A02 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 27, 04:00 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack G106A02.

Here are some supplementary details :

Start time : 27/07/2026 03:42 UTC
Impacted Service(s) : Some servers in the rack G106A02 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 27, 03:47 UTC
[BHS8][Dedicated Servers] - Rack BHS0815A04A Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 26/07/2026 16:10 UTC
End time : 27/07/2026 02:29 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 27, 02:50 UTC
Identified - We have determined the origin of the issue affecting our Dedicated Servers offer in Rack BHS0815A04A.

Here are some supplementary details :

Start time : 26/07/2026 16:10 UTC
Impacted Service(s) : Some servers in Rack BHS0815A04A are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located in the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 26, 17:46 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in Rack BHS0815A04A.

Here are some supplementary details :

Start time : 26/07/2026 16:10 UTC
Impacted Service(s) : Some servers in Rack BHS0815A04A are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located in the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 26, 16:17 UTC
[SGP1][Dedicated Servers] - Rack 040620B maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 27, 01:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 01:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack 040620B.

Start time : 27/07/2026 01:00 UTC
End time : 27/07/2026 02:00 UTC
Service impact : vRack network will be temporarily unavailable during the maintenance for servers in the rack 040620B.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Jul 15, 23:59 UTC

Jul 26, 2026

[RBX5][Dedicated Servers] - Rack 45D08 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 26/07/2026 00:44 UTC
End time : 26/07/2026 01:05 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 26, 01:20 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack 45D08.

Here are some supplementary details :

Start time : 26/07/2026 00:44 UTC
Impacted Service(s) : Servers in the rack 45D08 are no longer able to access the vRack network.
Customers Impact : Customers are temporarily unable to access their servers via vRack network located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 26, 00:58 UTC

Jul 25, 2026

[GRA3][Dedicated Servers] - Racks GRA0327A03A/B/C Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 25/07/2026 13:56 UTC
End time : 25/07/2026 22:00 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 25, 22:54 UTC
Update - Please find below an update on the situation :

Update :
All servers in Rack GRA0327A03B, and most servers in Racks GRA0327A03A and GRA0327A03C are back online.

Impacted Service(s) : Some servers in Racks GRA0327A03A/C are still temporarily unavailable.
Customers Impact : Some customers are still temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : Our teams are actively working to restore the remaining servers as quickly as possible.
Jul 25, 18:11 UTC
Identified - Please find below an update on the situation :

Update :
A significant number of servers across the three racks are back online.

Impacted Service(s) : Some servers in the racks GRA0327A03A/B/C are still temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : Our teams are actively working to restore the remaining servers as quickly as possible.
Jul 25, 15:48 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in Racks GRA0327A03A/B/C.

Here are some supplementary details :

Start time : 25/07/2026 13:56 UTC
Impacted Service(s) : All servers in the Racks GRA0327A03A/B/C are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 25, 14:04 UTC
[GRA3][Dedicated Servers] - Rack GRA0320A07C Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 25/07/2026 14:11 UTC
End time : 25/07/2026 14:30 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 25, 15:05 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in Rack GRA0320A07C.

Here are some supplementary details :

Start time : 25/07/2026 14:11 UTC
Impacted Service(s) : Servers in the rack are no longer able to access the Public network.
Customers Impact : Customers are temporarily unable to access their servers via Public network located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 25, 14:23 UTC
[LIM3][Dedicated Servers] - Rack LIM0303A02A Incident Notification
Resolved - We had an incident on our Dedicated Servers offer which has now been resolved.

Here are some supplementary details :

Start time : 25/07/2026 13:29 UTC
End time : 25/07/2026 14:08 UTC
Impacted Service(s) : Servers in Rack LIM0303A02A were no longer able to access the vRack network.
Customers Impact : Customers were temporarily unable to access their servers via vRack networks located on the specified rack.
Root Cause : This incident was caused by a cooling system issue.

We thank you for your understanding and patience throughout this incident.
Jul 25, 13:56 UTC

Jul 24, 2026

[GRA1][Dedicated Servers] - Racks G116A20 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 21/07/2026 15:47 UTC
End time : 21/07/2026 18:49 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 24, 21:55 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the racks G116A20.

Here are some supplementary details :

Start time : 21/07/2026 15:47 UTC
Impacted Service(s) : All servers in the racks G116A20 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 21, 16:07 UTC
[BHS8][Dedicated Servers] - Rack BHS0809A04A Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 24/07/2026 16:32 UTC
End time : 24/07/2026 19:00 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 24, 19:08 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack BHS0809A04A.

Here are some supplementary details :

Start time : 24/07/2026 16:32 UTC
Impacted Service(s) : Servers in the rack BHS0809A04A are no longer able to access the vRack network.
Customers Impact : Customers are temporarily unable to access their servers via vRack network located on the specified rack.
Root Cause : This incident was caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 24, 18:35 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack BHS0809A04A.

Here are some supplementary details :

Start time : 24/07/2026 16:32 UTC
Impacted Service(s) : Servers in the rack BHS0809A04A are no longer able to access the vRack network.
Customers Impact : Customers are temporarily unable to access their servers via vRack network located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 24, 16:58 UTC
[GRA1][Dedicated Servers] - Rack G107A13 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 24/07/2026 11:59 UTC
End time : 24/07/2026 16:00 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 24, 16:10 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack G107A13.

Here are some supplementary details :

Start time : 24/07/2026 11:59 UTC
Impacted Service(s) : Some servers in the rack G107A13 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : Most servers are back online. Our teams are working to restore full service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 24, 15:09 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in Rack G107A13.

Here are some supplementary details :

Start time : 24/07/2026 11:59 UTC
Impacted Service(s) : Some servers in the Rack G107A13 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 24, 12:17 UTC
[GRA3][Dedicated Servers] - Rack GRA0327A04A Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 24/07/2026 10:53 UTC
End time : 24/07/2026 11:58 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 24, 12:10 UTC
Identified - We have determined the origin of the issue affecting our Dedicated Servers offer in Rack GRA0327A04A.

Here are some supplementary details :

Start time : 24/07/2026 10:53 UTC
Impacted Service(s) : All servers in the Rack GRA0327A04A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 24, 11:47 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in Rack GRA0327A04A.

Here are some supplementary details :

Start time : 24/07/2026 10:53 UTC
Impacted Service(s) : All servers in the Rack GRA0327A04A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 24, 11:01 UTC

Jul 23, 2026

[BHS8][Cooling System] - Racks BHS0801B02A / BHS0801B02B maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 23, 20:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 12:31 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 23/07/2026 11:00 UTC
End time : 23/07/2026 19:30 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 23, 12:29 UTC
[BHS8][Cooling System] - Racks BHS0801B01B / BHS0801B01A maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 23, 20:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 12:30 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 23/07/2026 11:00 UTC
End time : 23/07/2026 16:00 UTC
Service impact : None.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 23, 12:25 UTC
[RBX4][Dedicated Servers] - Rack 56A12 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 23/07/2026 16:53 UTC
End time : 23/07/2026 17:52 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 23, 18:53 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack 56A12.

Here are some supplementary details :

Start time : 23/07/2026 16:53 UTC
Impacted Service(s) : Some servers in the rack 56A12 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 23, 17:44 UTC
[GRA4][Cooling System] - Rack GRA0404A01B Maintenance Notification
Completed - The scheduled maintenance has been completed.
Jul 23, 14:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 06:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in Rack GRA0404A01B.

Start time : 23/07/2026 06:00 UTC
End time : 23/07/2026 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 13, 11:51 UTC
[WAW1][Dedicated Servers] - Rack W17A20 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering on rack W17A20 has been resolved.

Start time : 23/07/2026 00:10 UTC
End time : 23/07/2026 00:50 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 23, 01:34 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary issue in the rack W17A20.

Here are some supplementary details :

Start time : 23/07/2026 00:10 UTC
Impacted Service(s) : All servers in the rack W17A20 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 23, 00:20 UTC

Jul 22, 2026

[GRA4][Cooling System] - Rack GRA0404A01A Maintenance Notification
Completed - We would like to inform you that the maintenance on our cooling infrastructure is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Jul 22, 18:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 06:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure in Rack GRA0404A01A.

Start time : 22/07/2026 06:00 UTC
End time : 22/07/2026 14:00 UTC
Service impact : The cooling system's efficiency could be temporarily impacted for some servers, which could cause a decreased performance during this maintenance.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 13, 08:16 UTC
[RBX7][Dedicated Servers] - Rack R715B11 Incident Notification
Resolved - We had an incident on Dedicated Servers offer which has now been resolved.

Here are some supplementary details :

Start time : 22/07/2026 11:40 UTC
End time : 22/07/2026 12:09 UTC
Impacted Service(s) : Some servers in the rack R715B11 were temporarily unavailable.
Customers Impact : Some customers were temporarily unable to access their servers located on the specified rack.
Root Cause : This incident was caused by an electrical equipment issue.

We thank you for your understanding and patience throughout this incident.
Jul 22, 12:26 UTC
[RBX8][Dedicated Servers] - Rack R805R05 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 22/07/2026 09:41 UTC
End time : 22/07/2026 11:38 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 22, 12:19 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack R805R05.

Here are some supplementary details :

Start time : 22/07/2026 09:41 UTC
Impacted Service(s) : Some servers in the rack R805R05 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 22, 10:08 UTC
[GRA3][Dedicated Servers] - Rack GRA0326B03C maintenance notification
Completed - The current maintenance has been canceled and it will be rescheduled later.
Jul 22, 11:59 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer, affecting servers in rack GRA0326B03C.

Start time : 23/07/2026 06:00 UTC
End time : 23/07/2026 14:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case. Additionally, public and vRacks networks might be temporarily unavailable for the servers during the maintenance.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Jul 9, 19:12 UTC
[LIM1][Dedicated Servers] - Rack L115B05 maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 22, 08:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 07:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 22/07/2026 07:00 UTC
End time : 22/07/2026 08:00 UTC
Service impact : During the maintenance window, servers in the rack L115B05 will be temporarily unavailable.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 23, 17:41 UTC
[LIM1][Dedicated Servers] - Rack L115B06 maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 22, 08:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 07:01 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 22/07/2026 07:00 UTC
End time : 22/07/2026 08:00 UTC
Service impact : During the maintenance window, servers in the rack L115B06 will be temporarily unavailable.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 23, 17:43 UTC
[GRA2][Dedicated Servers] - Rack G208A16 incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 22/07/2026 03:32 UTC
End time : 22/07/2026 05:00 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 22, 06:04 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary issue in the rack G208A16.

Here are some supplementary details :

Start time : 22/07/2026 03:32 UTC
Impacted Service(s) : Servers in the rack G208A16 are no longer able to access the vRack network.
Customers Impact : Customers are temporarily unable to access and use their servers through vRack private network.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 22, 03:40 UTC
[RBX5][Dedicated Servers] - Multiple racks maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 22, 02:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 01:00 UTC
Scheduled - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer in RBX5.

List of concerned racks :
- 45A01
- 45A02
- 45A03
- 45A04
- 45A05
- 45A06
- 45A07
- 45A08
- 45A09
- 45A10

Start time : 22/07/2026 01:00 UTC
End time : 22/07/2026 04:00 UTC
Service impact : Public network will be temporarily unavailable during the maintenance for servers in the specified racks.
Service improvement : Following our continuous improvement policy of our network infrastructure, we will be doing a maintenance on multiple network equipment.

Thank you for your understanding.
Jul 7, 01:44 UTC

Jul 21, 2026

[GRA1][Dedicated Servers] - Racks G107A08 / G107A09 / G107A10 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 21/07/2026 11:51 UTC
End time : 21/07/2026 19:13 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 21, 19:41 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer in the racks G107A08 / G107A09 / G107A10.

Here are some supplementary details :

Start time : 21/07/2026 11:51 UTC
Impacted Service(s) : All servers in the racks G107A08 / G107A09 / G107A10 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 21, 12:14 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the racks G107A08 / G107A09 / G107A10.

Here are some supplementary details :

Start time : 21/07/2026 11:51 UTC
Impacted Service(s) : All servers in the racks G107A08 / G107A09 / G107A10 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 21, 12:02 UTC
[GRA3][Cooling System] - Rack GRA0326B03C maintenance notification
Completed - We are sorry to inform you that this maintenance has been cancelled and will be rescheduled for another time.
Jul 21, 14:50 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our cooling infrastructure.

Start time : 23/07/2026 06:00 UTC
End time : 23/07/2026 14:00 UTC
Service impact : During this maintenance, the cooling system's efficiency may be temporarily reduced for some servers, potentially lowering performance. Despite ongoing mitigation efforts, customers could still experience a temporary reboot or shutdown in the worst case.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our cooling infrastructure.

Thank you for your understanding.
Jul 8, 13:08 UTC
[LIM1][Dedicated Servers] - Rack L102A11 maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 21, 09:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 07:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 21/07/2026 07:00 UTC
End time : 21/07/2026 08:00 UTC
Service impact : During the maintenance window, servers in the rack L102A11 will be temporarily unavailable.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 23, 17:37 UTC
[LIM1][Dedicated Servers] - Rack L112A03 maintenance notification
Completed - The scheduled maintenance has been completed.
Jul 21, 09:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 07:01 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 21/07/2026 07:00 UTC
End time : 21/07/2026 08:00 UTC
Service impact : During the maintenance window, servers in the rack L112A03 will be temporarily unavailable.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 23, 17:36 UTC
[WAW1][Dedicated Servers] - Racks W17A01 / W17A02 / W17A04 / W17A05 Incident Notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 21/07/2026 06:45 UTC
End time : 21/07/2026 08:04 UTC
Root Cause : This incident was caused by this maintenance : https://network.status-ovhcloud.com/incidents/dt865z4yb80z

We apologize for any inconvenience caused and appreciate your understanding.
Jul 21, 08:59 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : The majority of servers are now operational.
Ongoing Actions : Our teams are working to fix the remaining affected servers.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 21, 08:12 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks W17A01 / W17A02 / W17A04 / W17A05.

Here are some supplementary details :

Start time : 21/07/2026 06:45 UTC
Impacted Service(s) : All servers in the racks W17A01 / W17A02 / W17A04 / W17A05 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by this maintenance : https://network.status-ovhcloud.com/incidents/dt865z4yb80z
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 21, 07:19 UTC

Jul 20, 2026

[GRA4/6/8][Virtual Private Servers] - Some instances incident notification
Resolved - We are pleased to inform you that the incident affecting our Virtual Private Servers offering has been resolved.

Start time : 20/07/2026 15:02 UTC
End time : 20/07/2026 15:10 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 20, 15:57 UTC
Monitoring - Service has been fully restored since 20/07/2026 15:10 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 20/07/2026 15:02 UTC
Impacted Service(s) : Some Virtual Private Servers instances in the GRA4, GRA6 and GRA8 regions were unreachable.
Customers Impact : Some customers were temporarily unable to access instances located on the specified regions.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 20, 15:28 UTC

Jul 19, 2026

[RBX8][Dedicated Servers] - Racks R827D03A/R827D03B incident notification
Resolved - We are pleased to inform you that the incident affecting our Dedicated Servers offering on racks R827D03A and R827D03B has been resolved.

Start time : 19/07/2026 11:16 UTC
End time : 19/07/2026 16:15 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 19, 16:19 UTC
Update - We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Servers in rack R827D03B are no longer impacted by this incident.
Ongoing Actions : Our teams are currently working on the last impacted servers in rack R827D03A.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 19, 14:14 UTC
Identified - We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks R827D03A and R827D03B.

Here are some supplementary details :

Start time : 19/07/2026 11:16 UTC
Impacted Service(s) : All servers in the racks R827D03A and R827D03B are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 19, 11:42 UTC
Investigating - We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary issue in the rack R827D03A.

Here are some supplementary details :

Start time : 19/07/2026 11:16 UTC
Impacted Service(s) : All servers in the rack R827D03A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Jul 19, 11:22 UTC
[SBG5][Dedicated Servers] - Rack SBG0504A06C maintenance notification
Completed - We would like to inform you that the maintenance on our electrical infrastructure is now completed.
All services are operational.

Thank you for your patience throughout this maintenance.
Jul 19, 08:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 05:00 UTC
Scheduled - As part of our continuous improvement plan, we will be carrying out a maintenance on our electrical infrastructure.

Start time : 19/07/2026 05:00 UTC
End time : 19/07/2026 10:00 UTC
Service impact : During this maintenance, the servers in the affected rack will be gracefully shut down beforehand. Customers hosted on these servers should expect a planned service interruption for the duration of the maintenance window.
Service improvement : As part of our continuous improvement policy, we will be doing a maintenance on our electrical infrastructure.

Thank you for your understanding.
Jun 25, 18:19 UTC

Jul 18, 2026

No incidents reported.

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