We would like to inform you that the incident on our Dedicated Servers offering has now been resolved.
Here is detail for this incident : Start time : 09/07/2025 21:43 UTC End time : 09/07/2025 22:06 UTC Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Posted Jul 09, 2025 - 22:16 UTC
Identified
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the Rack G117A20.
Here are some supplementary details :
Start time : 09/07/2025 21:43 UTC Impacted Service(s) : Servers in the specified rack are no longer able to access the public network. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 09, 2025 - 21:54 UTC
This incident affected: Dedicated Servers || Network (GRA).