We have experienced an incident affecting our Dedidacted Servers offering, which is causing temporary availability issues in the GRA0404A01D/GRA0404A02D/GRA0404C01C/GRA0404C01D/GRA0404C02D/GRA0404C03D.
Here is detail for this incident : Start time : 03/07/2025 14:08 UTC End time : 03/07/2025 14:11 UTC Impacted Service(s) : All servers on impacted racks were unreachable. Customers Impact : Customers could no longer access their GAME servers during the period of recovery of 3 minutes. Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Posted Jul 04, 2025 - 15:06 UTC
This incident affected: Dedicated Servers || Network (GRA).