We are pleased to inform you that the incident affecting our has been resolved.
Start time : 06/07/2025 23:29 UTC End time : 07/07/2025 03:11 UTC Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 07, 2025 - 03:15 UTC
Update
We have determined the origin of the incident affecting our offer on the specific Rack 46J27.
Here are some supplementary details :
Start time : 06/07/2025 23:29 UTC Impacted Service(s) : Servers in the specified rack are no longer able to access the public network. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 07, 2025 - 00:34 UTC
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the Rack 46J27.
Here are some supplementary details :
Start time : 06/07/2025 23:29 UTC Impacted Service(s) : Servers in the specified rack are no longer able to access the public network. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 06, 2025 - 23:37 UTC
This incident affected: Dedicated Servers || Network (RBX).