We are pleased to inform you that the incident affecting our has been resolved.
Start time : 18/07/2025 05:19 UTC End time : 18/07/2025 06:02 UTC Root Cause : This incident was caused by an electrical equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 18, 2025 - 06:05 UTC
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack G106A13.
Here are some supplementary details :
Start time : 18/07/2025 05:19 UTC Impacted Service(s) : Some servers in the rack G106A13 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified rack. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 18, 2025 - 05:36 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).