OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA1][Dedicated Servers] - Netboot incident notification
Incident
Report for Bare Metal Cloud
Resolved
We are pleased to inform you that the incident affecting our has been resolved.
Start time : 17/07/2025 23:39 UTC
End time : 17/07/2025 07:53 UTC
Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 17/07/2025 23:39 UTC
End time : 17/07/2025 07:53 UTC
Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : We are currently implementing a fix to resolve the incident.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : We are currently implementing a fix to resolve the incident.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
Update : Our teams are still investigating to identify the cause of this incident and resolve it as quickly as possible.
Here is the list of racks affected by this incident :
Workaround : Please do not reboot your servers, otherwise you may lose access to your services.
Here is the list of racks affected by this incident :
| G116A20 | G116A17 | G115B14 | G116A05 | G116A02 | G115B12 | G115A25 | G115A24 | G115A23 | G115A22 | G115A20 | G115A15 | G115A13 | G115A12 | G115A11 | G115A07 | G106B19 | G106B17 | G106B14 | G106B13 | G106B07 | G113A05 | |
| G106B06 | G106B03 | G106A19 | G106A17 | G106A10 | G106A09 | G106A04 | G105B19 | G105B18 | G105B16 | G105B13 | G105B12 | G105B11 | G105B09 | G105B07 | G105B02 | G105A19 | G105A16 | G105A15 | G105A13 | G105A12 | G105A09 | G113A04 |
| G105A08 | G105A07 | G105A03 | G105A02 | G114B24 | G114B25 | G114B21 | G114B23 | G114B19 | G114B17 | G114B16 | G114B15 | G114B13 | G114B11 | G114B10 | G114B09 | G114B08 | G114B07 | G114B06 | G114A24 | G114A21 | G114A20 | G113A03 |
| G114A19 | G114A16 | G114B02 | G114B04 | G114A14 | G114A13 | G114A09 | G114A08 | G114A07 | G114A06 | G114A03 | G114A02 | G113B23 | G113B22 | G113B21 | G113B20 | G113B19 | G113B18 | G113B17 | G113B16 | G113B12 | G113B11 | G113A02 |
| G113B08 | G113B05 | G113B04 | G113B03 | G113B02 | G113A25 | G113A24 | G113A22 | G113A21 | G113A20 | G113A19 | G113A18 | G113A17 | G113A16 | G113A15 | G113A13 | G113A12 | G113A10 | G113A08 | G113A09 | G113A07 | G113A06 |
Workaround : Please do not reboot your servers, otherwise you may lose access to your services.
Update
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary functionality issue in the GRA1.
Here are some supplementary details :
Start time : 16/07/2025 23:39 UTC
Impacted Service(s) : The netboot is no longer operational on some racks. A list of affected racks is currently being drawn up, and we'll be back to let you know as soon as possible.
Customers Impact : If client servers reboot on the affected racks, they will no longer be available.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
Here are some supplementary details :
Start time : 16/07/2025 23:39 UTC
Impacted Service(s) : The netboot is no longer operational on some racks. A list of affected racks is currently being drawn up, and we'll be back to let you know as soon as possible.
Customers Impact : If client servers reboot on the affected racks, they will no longer be available.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
Investigating
We are currently experiencing an event affecting our Dedicated Servers offer.
Start time : 16/07/2025 23:39 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 16/07/2025 23:39 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Operating System (Zone Europe).