We had an incident on Dedicated Servers which has now been resolved.
Here are some supplementary details :
Start time : 14/07/2025 01:11 UTC End time : 14/07/2025 01:24 UTC Impacted Service(s) : vRack network was temporarily unavailable on the specified racks. Customers Impact : Customers were temporarily unable to access their servers via the vRack network located on the specified racks. Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 14, 2025 - 01:39 UTC
This incident affected: Dedicated Servers || Network (GRA).