tag:bare-metal-servers.status-ovhcloud.com,2005:/historyBare Metal Cloud Status - Incident History2024-03-19T07:00:46ZBare Metal Cloudtag:bare-metal-servers.status-ovhcloud.com,2005:Incident/201714432024-05-21T19:00:00Z2024-03-06T00:49:17Z[RBX1][Network] - Network equipment migration<p><strong>THIS IS A SCHEDULED EVENT May <var data-var='date'>21</var>, <var data-var='time'>19:00</var> - <var data-var='time'>23:00</var> UTC</strong></p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>00:49</var> UTC</small><br><strong>Scheduled</strong> - As part of our continuous improvement plan, maintenance is scheduled on our "Dedicated Servers" offer. <br /><br /><b>Start time :</b> 21/05/2024 19:00 UTC <br /><b>End time :</b> 21/05/2024 23:00 UTC <br /><b>Service impact :</b> During maintenance, you may experience losses on the public network.<br /><b>Service improvement :</b> As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipment<br /><br />Thank you for your understanding.</p>tag:bare-metal-servers.status-ovhcloud.com,2005:Incident/199799442024-04-23T08:30:00Z2024-03-06T15:20:07Z[Global][Dedicated Servers] - APIv6 BringYourOwnImage routes operation<p><strong>THIS IS A SCHEDULED EVENT Apr <var data-var='date'>23</var>, <var data-var='time'>08:30</var> - <var data-var='time'>08:45</var> UTC</strong></p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>15:16</var> UTC</small><br><strong>Update</strong> - <b>New start time :</b> 23/04/2024 08:30 UTC <br /><b>New end time :</b> 23/04/2024 08:45 UTC <br /><b>Service impact :</b> Some API calls definitely removed.</p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>10:57</var> UTC</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Feb <var data-var='date'>14</var>, <var data-var='time'>00:54</var> UTC</small><br><strong>Scheduled</strong> - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer. <br /><br /><b>Start time :</b> 19/03/2024 09:30 UTC <br /><b>End time :</b> 19/03/2024 09:45 UTC <br /><b>Service impact :</b> Some API calls definitely removed.<br /><b>Service improvement :</b> As part of our continuous improvement policy of our servers, this maintenance will enables customers to deploy cloudready images directly on their dedicated server.<br /><br />The following API calls will be <b>definitely</b> removed:<br /><br /> <a href="https://eu.api.ovh.com/console-preview/?section=%2Fdedicated%2Fserver&branch=v1#get-/dedicated/server/-serviceName-/bringYourOwnImage">GET /dedicated/server/{serviceName}/bringYourOwnImage</a><br /><br /> <a href="https://eu.api.ovh.com/console-preview/?section=%2Fdedicated%2Fserver&branch=v1#post-/dedicated/server/-serviceName-/bringYourOwnImage">POST /dedicated/server/{serviceName}/bringYourOwnImage</a><br /><br /> <a href="https://eu.api.ovh.com/console-preview/?section=%2Fdedicated%2Fserver&branch=v1#delete-/dedicated/server/-serviceName-/bringYourOwnImage">DELETE /dedicated/server/{serviceName}/bringYourOwnImage</a><br /><br />Customers can still use the <a href="https://help.ovhcloud.com/csm/en-dedicated-servers-bringyourownimage?id=kb_article_view&sysparm_article=KB0043281#deploy-your-image-via-the-apis">Bring Your Own Image (BYOI)</a> feature from the API call <a href="https://eu.api.ovh.com/console-preview/?section=%2Fdedicated%2Fserver&branch=v1#post-/dedicated/server/-serviceName-/install/start">POST /dedicated/server/{serviceName}/install/start</a>. More details can be found in the <a href="https://help.ovhcloud.com/csm/en-dedicated-servers-bringyourownimage?id=kb_article_view&sysparm_article=KB0043281#deploy-your-image-via-the-apis">documentation page</a>.<br />This change was required in order to add the new <a href="https://help.ovhcloud.com/csm/en-dedicated-servers-bring-your-own-linux?id=kb_article_view&sysparm_article=KB0061610">Bring Your Own Linux (BYOLinux)</a> feature.<br /><a href="https://help.ovhcloud.com/csm/en-dedicated-servers-bring-your-own-image-versus-bring-your-own-linux?id=kb_article_view&sysparm_article=KB0061597">Bring Your Own Image (BYOI) / Bring Your Own Linux (BYOLinux), a comparison sheet - OVHcloud</a>.</p>tag:bare-metal-servers.status-ovhcloud.com,2005:Incident/201709882024-04-16T08:30:00Z2024-03-05T23:28:49Z[Worldwide][Dedicated Servers] - IPXE scripts migration<p><strong>THIS IS A SCHEDULED EVENT Apr <var data-var='date'>16</var>, <var data-var='time'>08:30</var> - <var data-var='time'>08:45</var> UTC</strong></p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>23:28</var> UTC</small><br><strong>Scheduled</strong> - <b>Start time :</b>16/04/2024 08:30 UTC <br /><b>End time :</b> 16/04/2024 08:45 UTC <br /><b>Service impact :</b> None <br /><b>Service improvement :</b> As part of our continuous improvement policy about IPXE (open-source implementation of the Preboot eXecution Environment), the following API calls will be definitely removed: <a href="https://eu.api.ovh.com/console-preview/?section=%2Fme&branch=v1#post-/me/ipxeScript">POST /me/ipxeScript</a> <a href="https://eu.api.ovh.com/console-preview/?section=%2Fme&branch=v1#put-/me/ipxeScript/-name-">PUT /me/ipxeScript/{name}</a> Customers can still use that feature by using the "bootScript" key within the <a href="https://eu.api.ovh.com/console-preview/?section=%2Fdedicated%2Fserver&branch=v1#put-/dedicated/server/-serviceName-">PUT /dedicated/server/{serviceName}</a> API call: see <a href="https://help.ovhcloud.com/csm/en-dedicated-servers-ipxe-scripts?id=kb_article_view&sysparm_article=KB0058505">documentation</a> for more details.</p>tag:bare-metal-servers.status-ovhcloud.com,2005:Incident/201713192024-04-02T19:00:00Z2024-03-06T00:33:10Z[RBX1][Network] - Network equipment migration<p><strong>THIS IS A SCHEDULED EVENT Apr <var data-var='date'>2</var>, <var data-var='time'>19:00</var> - <var data-var='time'>23:00</var> UTC</strong></p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>00:32</var> UTC</small><br><strong>Scheduled</strong> - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer. <br /><br /><b>Start time :</b> 02/04/2024 19:00 UTC <br /><b>End time :</b> 02/04/2024 23:00 UTC <br /><b>Service impact :</b> During maintenance, you may experience losses on the public network.<br /><b>Service improvement :</b> As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipment<br /><br />Thank you for your understanding.</p>tag:bare-metal-servers.status-ovhcloud.com,2005:Incident/200541112024-03-27T03:00:00Z2024-03-18T13:21:32Z[RBX][Network] - background infrastructure operation<p><strong>THIS IS A SCHEDULED EVENT Mar <var data-var='date'>27</var>, <var data-var='time'>03:00</var> - <var data-var='time'>08:00</var> UTC</strong></p><p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>03:55</var> UTC</small><br><strong>Scheduled</strong> - As part of our continuous improvement plan, maintenance is scheduled on our Network Infrastructure. <br /><br /><b>Start time :</b> 27/03/2024 03:00 UTC <br /><b>End time :</b> 27/03/2024 08:00 UTC <br /><b>Service impact :</b> Network automation will be paused for about 30 min during the maintenance<br /><b>Service improvement :</b> Following our continuous improvement policy, we are rolling out an upgrade for the management of the background infrastructure.</p>tag:bare-metal-servers.status-ovhcloud.com,2005:Incident/200541352024-03-20T04:00:00Z2024-03-13T15:38:47Z[GRA][Network] - background infrastructure operation<p><strong>THIS IS A SCHEDULED EVENT Mar <var data-var='date'>20</var>, <var data-var='time'>04:00</var> - <var data-var='time'>08:00</var> UTC</strong></p><p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>04:01</var> UTC</small><br><strong>Scheduled</strong> - As part of our continuous improvement plan, maintenance is scheduled on our Network offer. <br /><br /><b>Start time :</b> 20/03/2024 04:00 UTC <br /><b>End time :</b> 20/03/2024 08:00 UTC <br /><b>Service impact :</b> Network automation will be paused for about 2 hours during the maintenance.<br /><b>Service improvement :</b> Following our continuous improvement policy, we are rolling out an upgrade for the management of the background infrastructure.</p>tag:bare-metal-servers.status-ovhcloud.com,2005:Incident/201713782024-03-19T19:00:00Z2024-03-06T00:40:33Z[RBX1][Network] - Network equipment migration<p><strong>THIS IS A SCHEDULED EVENT Mar <var data-var='date'>19</var>, <var data-var='time'>19:00</var> - <var data-var='time'>23:00</var> UTC</strong></p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>00:40</var> UTC</small><br><strong>Scheduled</strong> - As part of our continuous improvement plan, maintenance is scheduled on our Dedicated Servers offer. <br /><br /><b>Start time :</b> 19/03/2024 19:00 UTC <br /><b>End time :</b> 19/03/2024 23:00 UTC <br /><b>Service impact :</b> During maintenance, you may experience losses on the public network.<br /><b>Service improvement :</b> As part of our continuous improvement policy of our network infrastructure, we will have to carry out interventions on multiple network equipment<br /><br />Thank you for your understanding.</p>tag:bare-metal-servers.status-ovhcloud.com,2005:Incident/202975252024-03-19T06:31:25Z2024-03-19T07:00:46Z[RBX10][Dedicated Servers/Private Network] - RBX1003B04B<p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>06:31</var> UTC</small><br><strong>Resolved</strong> - <b>Start time :</b> 19/03/2024 03:18 UTC<br /><b>End time :</b> 19/03/2024 06:29 UTC<br /><b>Root cause :</b> Network device issue.<br />Our technical teams resolved the issue. All impacted services are now operational.</p><p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>06:07</var> UTC</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>04:02</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>03:51</var> UTC</small><br><strong>Investigating</strong> - <b>Start time :</b> 19/03/2024 03:18 UTC<br /><b>Service impact :</b> Vrack is unreachable in this rack<br /><b>Ongoing actions :</b> Our teams are investigating to determine the origin of the incident and fix it.<br />Update will be posted as significant progress is made.</p>tag:bare-metal-servers.status-ovhcloud.com,2005:Incident/202898702024-03-18T21:32:05Z2024-03-18T21:32:05Z[GRA1/2/3][Dedicated Servers] - Servers temporarily unreachable<p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>21:32</var> UTC</small><br><strong>Resolved</strong> - <b>Start time :</b> 18/03/2024 08:33 UTC <br /><b>End time :</b> 18/03/2024 21:22UTC <br /><b>Service impact :</b> The situation is back to normal, the service is running nominally.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>20:34</var> UTC</small><br><strong>Update</strong> - All servers in GRA3 are reachable.<br />Our technical teams are still working to restore the service as soon as possible.<br />Update will be posted as significant progress is made.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>19:49</var> UTC</small><br><strong>Update</strong> - All servers in GRA1 are reachable.<br />Our technical teams are still working to restore the service as soon as possible.<br />Update will be posted as significant progress is made.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>18:03</var> UTC</small><br><strong>Update</strong> - Some servers in GRA1- GRA2 and GRA3 are reachable.<br />Our technical teams are still working to restore the service as soon as possible.<br />Update will be posted as significant progress is made.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>13:49</var> UTC</small><br><strong>Update</strong> - <b>Service impact :</b> Multiple servers in GRA1- GRA2 and GRA3 are temporarily unreachable.<br />Our technical teams are still working to restore the service as soon as possible.<br />Update will be posted as significant progress is made.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>10:57</var> UTC</small><br><strong>Update</strong> - Our technical teams are still working to restore the service as soon as possible.<br />Update will be posted as significant progress is made.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>09:51</var> UTC</small><br><strong>Identified</strong> - <b>Start time :</b> 18/03/2024 08:33 UTC <br /><b>Service impact :</b> Multiple servers in GRA1 and GRA3 are temporarily unreachable<br /><b>Root cause :</b> <a href="https://network.status-ovhcloud.com/incidents/st94xrmdkkxg"> Maintenance link</a><br /><b>Ongoing actions :</b> Our technical teams are currently working to solve the problem</p>tag:bare-metal-servers.status-ovhcloud.com,2005:Incident/202921582024-03-18T14:48:16Z2024-03-18T14:48:16Z[GRA2][Dedicated Servers] - Rack G243A16<p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>14:48</var> UTC</small><br><strong>Resolved</strong> - <b>Start time :</b> 18/03/2024 14:29 UTC<br /><b>End time :</b> 18/03/2024 14:33 UTC<br /><b>Service impact :</b> vRack network was temporarily unavailable on servers in rack G243A16.<br /><b>Root cause :</b> Network equipment issue<br />Our technical teams resolved the issue. All impacted services are now operational.</p>tag:bare-metal-servers.status-ovhcloud.com,2005:Incident/202858032024-03-18T09:11:28Z2024-03-18T09:11:28Z[RBX1][Network] - Rack 18A04<p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>09:11</var> UTC</small><br><strong>Resolved</strong> - <b>Start time :</b> 17/03/2024 19:41 UTC<br /><b>End time :</b> 17/03/2024 09:06 UTC<br /><b>Service impact :</b> vRack network was temporarily unavailable on servers in rack 18A04.<br /><b>Root cause :</b> Network equipment issue<br />Our technical teams resolved the issue. All impacted services are now operational.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>04:04</var> UTC</small><br><strong>Update</strong> - We would like to update you on the current incident.<br /><br />Our teams are working tirelessly to resolve this incident once and for all.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>00:14</var> UTC</small><br><strong>Update</strong> - The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.</p><p><small>Mar <var data-var='date'>17</var>, <var data-var='time'>22:08</var> UTC</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Mar <var data-var='date'>17</var>, <var data-var='time'>20:56</var> UTC</small><br><strong>Identified</strong> - <b>Start time :</b> 17/03/2024 19:41 UTC<br /><b>Service impact :</b> vRack network are temporarily unavailable on servers in rack 18A04.<br /><b>Root cause :</b> Network equipment issue<br />Our technical teams are working on the issue.<br />Update will be posted as significant progress is made.</p><p><small>Mar <var data-var='date'>17</var>, <var data-var='time'>20:55</var> UTC</small><br><strong>Investigating</strong> - <b>Start time :</b> 17/03/2024 19:41 UTC<br /><b>Service impact :</b> vRack network are temporarily unavailable on servers in rack 18A04.<br /><b>Root cause :</b> Network equipment issue<br />Our technical teams are working on the issue.<br />Update will be posted as significant progress is made.</p>tag:bare-metal-servers.status-ovhcloud.com,2005:Incident/202895282024-03-18T09:04:51Z2024-03-18T09:04:51Z[GRA3][Dedicated Servers] - Servers temporarily unreachable<p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>09:04</var> UTC</small><br><strong>Resolved</strong> - <b>Start time :</b> 18/03/2024 08:33 UTC <br /><b>End time :</b> 18/03/2024 08:36 UTC<br /><b>Service impact :</b> Multiple servers in GRA3 were temporarily unreachable<br /><b>Root cause :</b> <a href="https://network.status-ovhcloud.com/incidents/st94xrmdkkxg"> Maintenance link</a><br />Our technical teams resolved the issue. All impacted services are now operational.</p>tag:bare-metal-servers.status-ovhcloud.com,2005:Incident/202289182024-03-18T08:35:09Z2024-03-18T08:35:09Z[SBG3][Dedicated Servers] - Racks S320B01/S320B03<p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>08:35</var> UTC</small><br><strong>Completed</strong> - The current maintenance has been postponed and will be rescheduled.<br />A new post will be created when the new schedule has been validated.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>08:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>22:27</var> UTC</small><br><strong>Scheduled</strong> - As part of our continuous improvement plan, maintenance is scheduled on our Bare Metal offer. <br /><br />This may temporarily affect Availability<br /><br /><b>Start time :</b> 18/03/2024 08:00 UTC <br /><b>End time :</b> 18/03/2024 13:00 UTC <br /><b>Service impact :</b> Each server in racks S320B01 and S320B03 will be unreachable for 30 minutes during the maintenance <br /><b>Service improvement :</b> Our technical teams will move servers from racks S320B01 and S320B03 to rack S321B08.<br /><br />Thank you for your understanding.</p>tag:bare-metal-servers.status-ovhcloud.com,2005:Incident/202787222024-03-17T13:06:16Z2024-03-17T13:06:16Z[LIM][Network] - Game servers offer<p><small>Mar <var data-var='date'>17</var>, <var data-var='time'>07:59</var> UTC</small><br><strong>Identified</strong> - The cause if the incident is already identified.<br />Our technical teams are currently working to fix the issue.</p><p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>17:36</var> UTC</small><br><strong>Investigating</strong> - <b>Start time :</b> 10/03/2024 00:00 UTC<br /><b>Service impact :</b> You may experience latency or packet loss in the public network for the game servers offer.<br /><b>Ongoing actions :</b> Our teams are investigating to determine the origin of the incident and fix it.<br />Update will be posted as significant progress is made.</p>tag:bare-metal-servers.status-ovhcloud.com,2005:Incident/202756132024-03-16T08:14:43Z2024-03-16T08:14:43Z[Rbx3][Dedicated Servers] - Rack 46L19<p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>08:14</var> UTC</small><br><strong>Resolved</strong> - <b>Start time :</b> 16/03/2024 05:15 UTC<br /><b>End time :</b> 16/03/2024 08:08 UTC<br /><b>Service impact :</b> The situation is back to normal, the service is running nominally.<br /><b>Root cause :</b> A hardware needed to be changed.</p><p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>08:04</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>06:33</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>06:04</var> UTC</small><br><strong>Investigating</strong> - <b>Start time :</b> 16/03/2024 05:15 UTC<br /><b>Service impact :</b> All servers in the rack 46L19 are no longer responding.<br /><b>Ongoing actions :</b> Our teams are investigating to determine the origin of the incident and fix it.<br />Update will be posted as significant progress is made.</p>tag:bare-metal-servers.status-ovhcloud.com,2005:Incident/201138432024-03-15T04:33:32Z2024-03-15T04:33:32Z[RBX1][vRack] - Racks 18A01/18A03/18A04/18A06/18A08/18A09/10B09/18A12/18A15/18A16<p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>04:33</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>01:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>20:37</var> UTC</small><br><strong>Scheduled</strong> - <b>Start time :</b> 15/03/2024 01:00 UTC <br /><b>End time :</b> 15/03/2024 05:00 UTC<br /><b>Service impact :</b> vRack network might be unavailable for 10 minutes for servers in racks 18A01, 18A03, 18A04, 18A06, 18A08, 18A09, 10B09, 18A12, 18A15 and 18A16.<br /><b>Service improvement :</b> As part of our continuous improvement policy of our network infrastructure, we will be doing a maintenance on a network equipment</p>tag:bare-metal-servers.status-ovhcloud.com,2005:Incident/202449642024-03-14T21:17:16Z2024-03-14T21:17:16Z[RBX8][Dedicated Servers] - Rack R807L01<p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>21:17</var> UTC</small><br><strong>Resolved</strong> - <b>Start time :</b> 14/03/2024 15:50 UTC<br /><b>End time :</b> 14/03/2024 21:15 UTC<br /><b>Root cause :</b> Electrical disjunction<br />Our technical teams resolved the issue. All impacted services are now operational.</p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>16:52</var> UTC</small><br><strong>Identified</strong> - <b>Start time :</b> 14/03/2024 15:50 UTC<br /><b>Service impact :</b> A significant number of servers in the rack R807L01 are no longer responding.<br /><b>Root cause :</b> Electrical disjunction<br /><b>Ongoing actions :</b> Our technical teams are working on a fix. Update will be posted as significant progress is made.</p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>16:03</var> UTC</small><br><strong>Investigating</strong> - <b>Start time :</b> 14/03/2024 15:50 UTC<br /><b>Service impact :</b> A significant number of servers in the rack R807L01 are no longer responding.<br /><b>Ongoing actions :</b> Our teams are investigating to determine the origin of the incident and fix it.<br />Update will be posted as significant progress is made.</p>tag:bare-metal-servers.status-ovhcloud.com,2005:Incident/202435052024-03-14T15:57:00Z2024-03-14T15:57:00Z[Global][Dedicated Servers] - Multiple Vrack down<p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>15:57</var> UTC</small><br><strong>Identified</strong> - <b>Start time :</b> 14/03/2024 12:30 UTC<br /><b>Service impact :</b> The following Vrack are no longer responding - vrack3028 - vrack3070 - vrack3009<br /><b>Root cause :</b> Network equipment issue.<br /><b>Ongoing actions :</b> Our team is currently fixing the issue.</p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>13:12</var> UTC</small><br><strong>Investigating</strong> - <b>Start time :</b> 14/03/2024 12:30 UTC<br /><b>Service impact :</b> The following Vrack are no longer responding - vrack3028 - vrack3070 - vrack3009<br /><b>Ongoing actions :</b> Our teams are investigating to determine the origin of the incident and fix it.<br />Update will be posted as significant progress is made.</p>tag:bare-metal-servers.status-ovhcloud.com,2005:Incident/202414982024-03-14T10:35:51Z2024-03-14T10:35:51Z[RBX4][Dedicated Servers] - 52A02/52A03<p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>10:35</var> UTC</small><br><strong>Resolved</strong> - <b>Start time :</b> 14/03/2024 08:01 UTC<br /><b>End time :</b> 14/03/2024 10:30 UTC<br />Our technical teams resolved the issue. All impacted services are now operational.</p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>09:02</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>08:59</var> UTC</small><br><strong>Investigating</strong> - <b>Start time :</b> 14/03/2024 08:01 UTC<br /><b>Service impact :</b> All servers in the racks 52A02/52A03 are no longer responding.<br /><b>Ongoing actions :</b> Our teams are investigating to determine the origin of the incident and fix it.<br />Update will be posted as significant progress is made.</p>tag:bare-metal-servers.status-ovhcloud.com,2005:Incident/201894202024-03-14T10:14:30Z2024-03-14T10:14:30Z[RBX1][Dedicated Servers] - Servers migration<p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>10:14</var> UTC</small><br><strong>Completed</strong> - The maintenance wont be completed in scheduled time. <br />It has been postponed and will be rescheduled.<br />A new post will be created when the new schedule has been validated.</p><p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>00:41</var> UTC</small><br><strong>Scheduled</strong> - As part of our continuous improvement plan, maintenance is scheduled on our dedicated servers offer. <br /><br /><b>Start time :</b> 24/03/2024 23:00 UTC <br /><b>End time :</b> 28/03/2024 06:00 UTC<br /><b>Service impact :</b> Servers will be off for a period of up to 7 hours<br /><b>Service improvement :</b> As part of our continuous improvement policy of our infrastructure, we will have to move servers from RBX1 to RBX2.<br /><br />Thank you for your understanding.</p>tag:bare-metal-servers.status-ovhcloud.com,2005:Incident/202347202024-03-14T09:42:08Z2024-03-14T09:42:08Z[LIM][Network] - background infrastructure operation<p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>09:42</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>04:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>15:21</var> UTC</small><br><strong>Scheduled</strong> - As part of our continuous improvement plan, maintenance is scheduled on our Network offer.<br /><br /><b>Start time :</b> 14/03/2024 04:00 UTC<br /><b>End time :</b> 14/03/2024 08:00 UTC<br /><b>Service impact :</b> Network automation will be paused for about 30 min during the maintenance.<br /><b>Service improvement :</b> Following our continuous improvement policy, we are rolling out an upgrade for the management of the background infrastructure.<br /><br />Thank you for your understanding.</p>tag:bare-metal-servers.status-ovhcloud.com,2005:Incident/200541502024-03-13T05:35:43Z2024-03-13T05:35:43Z[LIM][Network] - background infrastructure operation<p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>05:35</var> UTC</small><br><strong>Completed</strong> - We are sorry to inform you that this maintenance is postponed to another date. We will keep you updated as soon as the date is fixed.</p><p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>04:06</var> UTC</small><br><strong>Scheduled</strong> - As part of our continuous improvement plan, maintenance is scheduled on our Network offer. <br /><br /><b>Start time :</b> 13/03/2024 06:00 UTC <br /><b>End time :</b> 13/03/2024 07:00 UTC <br /><b>Service impact :</b> Network automation will be paused for about 30 min during the maintenance.<br /><b>Service improvement :</b> Following our continuous improvement policy, we are rolling out an upgrade for the management of the background infrastructure.</p>tag:bare-metal-servers.status-ovhcloud.com,2005:Incident/202270392024-03-12T20:20:31Z2024-03-12T20:20:31Z[GRA3][ Global Infrastructure] - GRA0328A02A<p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>20:20</var> UTC</small><br><strong>Resolved</strong> - <b>Start time :</b> 12/04/2024 16:50 UTC <br /><b>End time :</b> 12/04/2024 20:14 UTC <br /><b>Root cause :</b> Hardware issue.<br />Our technical teams resolved the issue. All impacted services are now operational.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>18:18</var> UTC</small><br><strong>Update</strong> - Affected equipment is being replaced by our technical teams.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>17:37</var> UTC</small><br><strong>Identified</strong> - <b>Start time :</b> 12/04/2024 16:50 UTC <br /><b>Service impact :</b> The vrack in this rack GRA0328A02A is currently unreachable.<br /><b>Root cause :</b> Hardware issue.<br /><b>Ongoing actions :</b> Our technical teams are working on a fix.</p>tag:bare-metal-servers.status-ovhcloud.com,2005:Incident/202271522024-03-12T17:52:35Z2024-03-12T17:52:35Z[BHS7][Global Infrastructure] - B709B07<p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>17:52</var> UTC</small><br><strong>Resolved</strong> - <b>Start time :</b> 12/03/2024 18:09 UTC<br /><b>End time :</b> 12/03/2024 18:24 UTC<br /><b>Root cause :</b> The hardware equipment issue.<br />Our technical teams resolved the issue. All impacted services are now operational.</p>tag:bare-metal-servers.status-ovhcloud.com,2005:Incident/202228062024-03-12T09:50:25Z2024-03-12T09:50:25Z[RBX8][Dedicated Servers] - Rack R806L10 - R806L11 - R806L12<p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>09:50</var> UTC</small><br><strong>Resolved</strong> - <b>Start time :</b> 12/03/2024 08:13 UTC<br /><b>End time :</b> 12/03/2024 09:43 UTC<br /><b>Root cause :</b> Electrical disjunction<br />Our technical teams resolved the issue. All impacted services are now operational.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>09:07</var> UTC</small><br><strong>Update</strong> - Servers in the racks R806L11 and R806L12 are now up, our team still working to fix the servers in the rack R806L10.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>08:19</var> UTC</small><br><strong>Investigating</strong> - <b>Start time :</b> 12/03/2024 08:13 UTC<br /><b>Service impact :</b> A significant number of servers in the rack R806L10, R806L11 and R806L12 are no longer responding.<br /><b>Ongoing actions :</b> Our teams are investigating to determine the origin of the incident and fix it.<br />Update will be posted as significant progress is made.</p>