We would like to inform you that the incident on Dedicated Servers offering has now been resolved.
Here is detail for this incident : Start time : 09/07/2025 23:05 UTC End time : 09/07/2025 00:28 UTC Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Posted Jul 10, 2025 - 00:45 UTC
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue.
Here are some supplementary details :
Start time : 09/07/2025 23:05 UTC Impacted Service(s) : Servers in the following racks may have micro cut on the public network : G211B16 - G211B18 - G211B17 - G211B15 - G211B14 - G211B13 - G211B11 - G211B09 - G211B10 - G211B08 - G211B07 - G211B06 - G211B05 - G211B04 - G211B02 - G211B03 Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 09, 2025 - 23:43 UTC
This incident affected: Dedicated Servers || Network (GRA).