OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[RBX8][Dedicated Servers] - Rack R809R17 incident notification
Incident
Report for Bare Metal Cloud
Resolved
We would like to inform you that the incident on rack R809R17 has now been resolved.
Here is detail for this incident :
Start time : 09/07/2025 06:43 UTC
End time : 09/07/2025 10:46 UTC
Root Cause : This incident was caused by a cooling system issue.
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 09/07/2025 06:43 UTC
End time : 09/07/2025 10:46 UTC
Root Cause : This incident was caused by a cooling system issue.
We thank you for your understanding and patience throughout this incident.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : A significant number of servers are operational again.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : A significant number of servers are operational again.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary availability issues in the rack R809R17.
Here is detail for this incident :
Start time : 09/07/2025 06:43 UTC
Impacted Service(s) : All servers in the rack R809R17 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here is detail for this incident :
Start time : 09/07/2025 06:43 UTC
Impacted Service(s) : All servers in the rack R809R17 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Global Infrastructure (RBX).