We are pleased to inform you that the incident affecting our has been resolved.
Start time : 07/07/2025 22:08 UTC End time : 07/07/2025 23:30 UTC Root Cause : This incident was caused by an electrical equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 07, 2025 - 23:37 UTC
Identified
We have determined the origin of the incident affecting our Dedicated Servers offer on the specific Rack 41C10.
Here are some supplementary details :
Start time : 07/07/2025 22:08 UTC Impacted Service(s) : Some servers are still impacted by the incident, most are available. Root Cause : This incident is caused by an electrical equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 07, 2025 - 22:26 UTC
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the Rack 41C10.
Here are some supplementary details :
Start time : 07/07/2025 22:08 UTC Impacted Service(s) : All servers in the rack 41C10 are temporarily unavailable. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 07, 2025 - 22:19 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).