[RBX3][Dedicated Servers] - Racks 46F03

Incident Report for Bare Metal Cloud

Resolved

We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.

Start time : 06/07/2025 13:45 UTC
End time : 06/07/2025 15:03 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jul 06, 2025 - 15:03 UTC

Identified

We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary availability issues in the racks 46F03.

Here is detail for this incident :
Start time : 06/07/2025 13:45 UTC
Impacted Service(s) : Some servers racks 46F03 are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Posted Jul 06, 2025 - 13:52 UTC

This incident affected: Dedicated Servers || Global Infrastructure (RBX).