All impacted services are operational. Our technical teams are checking all services that were impacted. We apologize for the inconvenience caused.
Posted Nov 18, 2022 - 12:30 UTC
Update
W03A range is now up and operationnal. Racks on W04B are still down except W04B13 - W04B14 - W04B15 Racks currently unavailable : W04B01 / W04B02 / W04B03 / W04B04 / W04B05 / W04B06 / W04B07 / W04B08 / W04B09 Our technical teams are hands on the issue. Further investigations by our teams indicate a return to service from 12:00 UTC.
Posted Nov 18, 2022 - 10:18 UTC
Update
Servers in row W03 may have experienced some network disturbance. Servers in row W04 are down.
Posted Nov 18, 2022 - 08:58 UTC
Investigating
Start time : 18/11/2022 08:44 UTC Service impact : Servers in the rows W03 and W04 are no longer responding. Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
Posted Nov 18, 2022 - 08:56 UTC
This incident affected: Dedicated Servers || Global Infrastructure (WAW).