We are pleased to inform you that the incident affecting our Storage and Backups offering has been resolved.
Start time : 05/08/2026 17:00 UTC End time : 05/08/2026 20:13 UTC Root Cause : A service disruption occurred due to an unexpected infrastructure failure.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Aug 05, 2026 - 22:35 UTC
Update
We are continuing to work on a fix for this issue.
Posted Aug 05, 2026 - 17:35 UTC
Update
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Storage and Backups offer on the specific BHS region.
Here are some supplementary details :
Start time : 05/08/2026 17:00 UTC Impacted Service(s) : Some Cloud Disk Array services are temporarily unavailable in the BHS region. Customers Impact : Some customers may be temporarily unable to access their Cloud Disk Array service in this region. Root Cause : A service disruption occurred due to an unexpected infrastructure failure Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Aug 05, 2026 - 17:34 UTC
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Storage and Backups offer on the specific BHS region.
Here are some supplementary details :
Start time : 05/08/2026 17:00 UTC Impacted Service(s) : Some Cloud Disk Array services are temporarily unavailable in the BHS region. Customers Impact : Some customers may be temporarily unable to access their Cloud Disk Array service in this region. Root Cause : A service disruption occurred due to an unexpected infrastructure failure Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Aug 05, 2026 - 17:25 UTC
This incident affected: Storage and Backups || Cloud Disk Array (BHS).