We are pleased to inform you that the incident affecting our Virtual Private Servers in EU-WEST-LZ-MRS has been resolved.
Start time : 12/03/2026 17:00 UTC End time : 13/03/2026 14:01 UTC Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 13, 2026 - 14:18 UTC
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Virtual Private Servers offering in the EU-WEST-LZ-MRS region.
Here are some supplementary details :
Start time : 12/03/2026 17:00 UTC Impacted Service(s) : Some Virtual Private Servers hosting services are impacted. Customers Impact : Some customers experienced issues starting their Virtual Private Servers. The affected node was restarted and services will be progressively restored. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 13, 2026 - 12:55 UTC
Investigating
We are currently experiencing an event affecting our Virtual Private Servers offer in EU-WEST-LZ-MRS.
Start time : 12/03/2026 17:00 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 13, 2026 - 12:38 UTC
This incident affected: Virtual Private Servers || Global Infrastructure (EU-WEST-LZ-MRS).