[GRA1][Dedicated Servers] - Room G124B/G125B notification incident

Incident Report for Bare Metal Cloud

Resolved

We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.

Start time : 20/06/2026 20:19 UTC
End time : 20/06/2026 21:10 UTC
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 21, 2026 - 00:22 UTC

Monitoring

Service has been fully restored since 20/06/2026 21:10 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 20/06/2026 20:19 UTC
Impacted Service(s) : Public network was temporarily unavailable in the specified room.
Customers Impact : Some customers were temporarily unable to access and use their servers through public network.
Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 20, 2026 - 21:38 UTC

Identified

We are currently experiencing an incident affecting our Dedicated Servers offering in the specified room.
The root cause has been identified.

Please find the details of this incident below :
Start time : 20/06/2026 20:19 UTC
Impacted Service(s) : The public network may be temporarily unavailable in the specified room.
Customers Impact : Some customers are temporarily unable to access and use their servers through public network.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

Posted Jun 20, 2026 - 21:02 UTC

This incident affected: Dedicated Servers || Network (GRA).