OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA4][Dedicated Servers] - Rack GRA0404E01A incident notification
Incident
Report for Bare Metal Cloud
Resolved
We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.
Start time : 02/09/2025 13:15 UTC
End time : 02/09/2025 15:35 UTC
Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 02/09/2025 13:15 UTC
End time : 02/09/2025 15:35 UTC
Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the rack GRA0404E01A.
Here are some supplementary details :
Start time : 02/09/2025 13:15 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the public network.
Customers Impact : Some customers are unable to access their server via private network in the specified rack.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 02/09/2025 13:15 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the public network.
Customers Impact : Some customers are unable to access their server via private network in the specified rack.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack GRA0404E01A
Here are some supplementary details :
Start time : 02/09/2025 13:15 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the private network.
Customers Impact : Some customers are unable to access their server via private network in the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 02/09/2025 13:15 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the private network.
Customers Impact : Some customers are unable to access their server via private network in the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Global Infrastructure (GRA).