OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[RBX3][Dedicated Servers] - 46E30 - 46E29 unreachable
Incident
Report for Bare Metal Cloud
Resolved
Start time : 15/11/2024 09:41 UTC
End time : 16/11/2024 01:47 UTC
Root cause : The incident was caused by an issue with the cooling system affecting some servers in racks 46E29 and 46E30.
We would like to inform you that the incident have been resolved and the situation is back to normal.
All of servers are available.
We thank you for your understanding and patience throughout this incident
End time : 16/11/2024 01:47 UTC
Root cause : The incident was caused by an issue with the cooling system affecting some servers in racks 46E29 and 46E30.
We would like to inform you that the incident have been resolved and the situation is back to normal.
All of servers are available.
We thank you for your understanding and patience throughout this incident
Update
All of the servers in rack 46E30 are available.
The majority of the servers in rack 46E29 are available.
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
The majority of the servers in rack 46E29 are available.
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
Update
The majority of the servers are no longer impacted.
Our technical teams are working on the remaining servers impacted by the incident.
Our technical teams are working on the remaining servers impacted by the incident.
Update
The last impacted servers on racks 46E30 and 46E29 need hardware replacement.
Our technical teams are still working diligently to restore the remaining servers as soon as possible.
Our technical teams are still working diligently to restore the remaining servers as soon as possible.
Update
We are pleased to report that some of the affected servers in both racks (46E29 and 46E30) are coming back online.
Our technical teams are working diligently to restore the remaining servers as soon as possible.
Our technical teams are working diligently to restore the remaining servers as soon as possible.
Identified
The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Thank you for your understanding.
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Thank you for your understanding.
Update
Following an investigation, it has been determined that some servers in rack 46E29 are also affected by this ongoing incident.
Investigating
An incident is in progress on our baremetal offer.
Please be aware that this is currently affecting the availability.
Here is detail for this incident :
Start time : 15/11/2024 09:41 UTC
Service impact : This is to inform you that some servers in rack 46E30 are no longer responding.
Ongoing actions : Investigating
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Please be aware that this is currently affecting the availability.
Here is detail for this incident :
Start time : 15/11/2024 09:41 UTC
Service impact : This is to inform you that some servers in rack 46E30 are no longer responding.
Ongoing actions : Investigating
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
This incident affected: Dedicated Servers || Global Infrastructure (RBX).