We would like to inform you that the incident on Dedicated Servers has now been resolved.
Here is detail for this incident : Start time : 04/03/2025 08:04 UTC End time : 04/03/2025 10:36 UTC Root Cause : This incident is due to a maintenance.
We thank you for your understanding and patience throughout this incident.
Posted Mar 04, 2025 - 12:42 UTC
Identified
We have determined the origin of the incident affecting our Bare Metal Cloud offer on the rack R820L01 in RBX8 DC.
Here are some supplementary details : Start time : 04/03/2025 08:04 UTC Impacted Service : Servers in rack R820L01 are currently unavailable. Customers Impact : Customers are unable to use their servers located in rack R820L01. Root Cause : This incident is due to maintenance. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 04, 2025 - 10:57 UTC
Update
We are continuing to investigate this issue.
Posted Mar 04, 2025 - 10:05 UTC
Investigating
We are currently experiencing an event affecting our Bare Metal Cloud offer.
Start time : 04/03/2025 08:04 UTC Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing,
we will share any new findings or updates with you as soon as possible. We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 04, 2025 - 09:56 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).