Start time : 12/09/2023 21:15 UTC End time : 12/09/2023 23:09 UTC Root cause : Network equipment malfunction Our technical teams resolved the issue. All impacted services are now operational.
Posted Sep 12, 2023 - 23:11 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 12, 2023 - 22:10 UTC
Investigating
Start time : 12/09/2023 21:15 UTC Service impact : Public network has temporarily unavailable on servers in rack ERI0112A02A Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
Posted Sep 12, 2023 - 21:24 UTC
This incident affected: Dedicated Servers || Network (ERI).