OVHcloud Bare Metal Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[RBX8][Dedicated Servers] - Rack R822R10

Incident Report for Bare Metal Cloud

Resolved

We would like to inform you that the incident on rack R822R10 has now been resolved.

Here is detail for this incident :
Start time : 14/05/2025 21:50 UTC
End time : 14/05/2025 22:52 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We thank you for your understanding and patience throughout this incident.
Posted May 14, 2025 - 22:54 UTC

Identified

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : A significant number of servers are operational.
Root cause : This incident is caused by an electrical equipment issue.

Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted May 14, 2025 - 22:21 UTC

Investigating

We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary availability issues in the rack R822R10.

Here is detail for this incident :
Start time : 14/05/2025 21:50 UTC
Impacted Service(s) : Servers in the rack R822R10 are currently unreachable.
Customers Impact : Customers are currently unable to access their servers located in the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. 

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted May 14, 2025 - 22:04 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).