We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.
Start time : 10/06/2026 17:23 UTC End time : 10/06/2026 21:00 UTC Root Cause : This incident was caused by an electrical equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 10, 2026 - 21:33 UTC
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack GRA0328B06B.
Here are some supplementary details :
Start time : 10/06/2026 17:23 UTC Impacted Service(s) : The majority of the servers in rack GRA0328B06B are no longer impacted by the incident. Customers Impact : Some customers are still unable to access their servers located on the specified rack Root Cause : This incident is caused by an electrical equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Posted Jun 10, 2026 - 17:24 UTC
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack GRA0328B06B.
Here are some supplementary details :
Start time : 10/06/2026 16:11 UTC Impacted Service(s) : All servers in the rack GRA0328B06B are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified rack Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 10, 2026 - 16:25 UTC
This incident affected: Dedicated Servers || Global Infrastructure (GRA).