Start time : 23/10/2024 06:02 UTC End time : 23/10/2024 09:20 UTC Service impact : Servers in racks W16A14/W01B04/05/06 were temporarily unavailable Root cause :Maintenance link We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Posted Oct 23, 2024 - 09:33 UTC
Update
Service impact : No more impacted observed on servers in racks W01B04 and W01B06. Our teams are currently working on the remaining impacted servers in rack W16A14. Ongoing actions : Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
Posted Oct 23, 2024 - 08:20 UTC
Identified
Start time : 23/10/2024 06:02 UTC Service impact : Servers in racks W16A14/W01B04/06 are temporarily unavailable Since 06:10 UTC, no more impact is being observed for servers in rack W01B05. Root cause :Maintenance link Ongoing actions : Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Oct 23, 2024 - 06:36 UTC
This incident affected: Dedicated Servers || Global Infrastructure (WAW).