Start time : 16/11/2023 06:10 UTC End time : 16/11/2023 10:13 UTC Root cause : Cooling system issue Our technical teams resolved the issue. All impacted services are now operational.
Posted Nov 16, 2023 - 10:16 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 16, 2023 - 09:15 UTC
Investigating
Start time : 16/11/2023 06:10 UTC Service impact : Some servers in the rack 24B03 are no longer responding. Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
Posted Nov 16, 2023 - 08:05 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).