Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA3][Dedicated Servers] - Rack GRA0326B04A
Incident
Report for Bare Metal Cloud
Resolved
We would like to inform you that the incident on our Dedicated Servers offer on the rack GRA0326B04A, have been resolved
Start Time : 27/03/2025 21:38 UTC
End Time : 29/03/2025 01:10 UTC
Root cause : This incident is caused by an electrical equipment issue.
We thank you for your understanding and patience throughout this incident
Start Time : 27/03/2025 21:38 UTC
End Time : 29/03/2025 01:10 UTC
Root cause : This incident is caused by an electrical equipment issue.
We thank you for your understanding and patience throughout this incident
Update
[GRA3][Dedicated Servers] - Rack GRA0326B04A
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : Most of servers are operational again.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : Most of servers are operational again.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We would like to update you on the current incident.
Our teams are working tirelessly to resolve this incident once and for all.
We'll be sure to update these pages as soon as we have new information to share
Our teams are working tirelessly to resolve this incident once and for all.
We'll be sure to update these pages as soon as we have new information to share
Update
The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Thank you for your understanding
As soon as the situation evolves or the incident is resolved, we will keep you informed.
Thank you for your understanding
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : A significant number of servers are now operational.
Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : A significant number of servers are now operational.
Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We have determined the origin of the incident affecting our Dedicated Servers offer on the rack GRA0326B04A.
Here are some supplementary details :
Start time : 27/03/2025 21:38 UTC
Impacted Service(s) : Some servers in the rack GRA0326B04A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their servers located in the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 27/03/2025 21:38 UTC
Impacted Service(s) : Some servers in the rack GRA0326B04A are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their servers located in the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Global Infrastructure (GRA).