We would like to inform you that the incident on our Dedicated Servers offer on rack SBG0505A05B in SBG5 has now been resolved.
Here is detail for this incident : Start time : 05/06/2025 14:06 UTC End time : 05/06/2025 17:11 UTC Impacted Service(s) : Servers in the specified rack were no longer responding. Customers Impact : Customers were unable to access their servers located within the specified rack. Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
Posted Jun 05, 2025 - 19:54 UTC
This incident affected: Dedicated Servers || Global Infrastructure (SBG).