We would like to inform you that the incident on the rack G113A23 has now been resolved.
Here is detail for this incident : Start time : 13/06/2025 16:40 UTC End time : 13/06/2025 17:15 UTC Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Posted Jun 13, 2025 - 17:25 UTC
Investigating
We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary availability issues on the rack G113A23.
Here is detail for this incident : Start time : 13/06/2025 16:40 UTC Impacted Service(s) : All servers in the rack G113A23 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified rack. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 13, 2025 - 17:03 UTC
This incident affected: Dedicated Servers || Global Infrastructure (GRA).