We are pleased to inform you that the incident affecting our Virtual Private Servers offering has been resolved.
Start time : 20/07/2026 15:02 UTC End time : 20/07/2026 15:10 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 20, 2026 - 15:57 UTC
Monitoring
Service has been fully restored since 20/07/2026 15:10 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 20/07/2026 15:02 UTC Impacted Service(s) : Some Virtual Private Servers instances in the GRA4, GRA6 and GRA8 regions were unreachable. Customers Impact : Some customers were temporarily unable to access instances located on the specified regions.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 20, 2026 - 15:28 UTC
This incident affected: Virtual Private Servers || Global Infrastructure (GRA).