Start time : 14/03/2024 12:30 UTC End time : 14/03/2024 15:30 UTC Root cause : Network equipment issue. A communication has been sent directly to the customers who were affected. Our technical teams have resolved the issue. All affected services are now operational.
Posted Mar 20, 2024 - 11:04 UTC
Identified
Start time : 14/03/2024 12:30 UTC Service impact : The following Vrack are no longer responding - vrack3028 - vrack3070 - vrack3009 Root cause : Network equipment issue. Ongoing actions : Our team is currently fixing the issue.
Posted Mar 14, 2024 - 15:57 UTC
Investigating
Start time : 14/03/2024 12:30 UTC Service impact : The following Vrack are no longer responding - vrack3028 - vrack3070 - vrack3009 Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.