Start time : 05/11/2024 16:50 UTC End time : 05/11/2024 18:57 UTC Service impact : Some servers in rack S345A02 were temporarily unavailable Root cause : Hardware materiel issue We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Posted Nov 05, 2024 - 21:34 UTC
Update
Ongoing actions : Public network is temporarily unavailable for servers in rack S345A02.
Posted Nov 05, 2024 - 17:30 UTC
Identified
An incident is in progress on our Dedicated Servers offer.
Please be aware that this is currently affecting the availability.
Here is detail for this incident :
Start time : 05/11/2024 16:50 UTC Service impact : Some servers in rack S345A02 are temporarily unavailable Ongoing actions : Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Nov 05, 2024 - 17:05 UTC
This incident affected: Dedicated Servers || Global Infrastructure (SBG).