OVHcloud Bare Metal Cloud Status
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- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[RBX10][Dedicated Servers] - Racks RBX1003D02B/RBX1003D02A incident notification
Incident
Report for Bare Metal Cloud
Resolved
We are pleased to inform you that the incident affecting our Dedicated Servers offering on racks RBX1003D02A and RBX1003D02B has been resolved.
Start time : 23/09/2026 19:00 UTC
End time : 26/09/2026 10:53 UTC
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 23/09/2026 19:00 UTC
End time : 26/09/2026 10:53 UTC
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : All servers in rack RBX1003D02B are no longer impacted by the incident.
Ongoing Actions : Our teams are currently working on the last impacted servers in rack RBX1003D02A.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : All servers in rack RBX1003D02B are no longer impacted by the incident.
Ongoing Actions : Our teams are currently working on the last impacted servers in rack RBX1003D02A.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
Please find an update of this incident below :
Ongoing Actions : Our teams are checking and fixing the remaining impacted servers one by one. We are doing our utmost to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Ongoing Actions : Our teams are checking and fixing the remaining impacted servers one by one. We are doing our utmost to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
Please find an update of this incident below :
Update : Some servers in the impacted racks RBX1003D02A/RBX1003D02B are progressively becoming operational again.
Ongoing Actions : Our teams are currently working on the remaining impacted servers to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update : Some servers in the impacted racks RBX1003D02A/RBX1003D02B are progressively becoming operational again.
Ongoing Actions : Our teams are currently working on the remaining impacted servers to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affects your service(s).
Please find below an update on the situation :
Update :
Public Network and vrack Private Network are back online.
Some servers in Racks RBX1003D02A and RBX1003D02B are still temporarily availability.
Start time : 23/09/2026 19:00 UTC
Impacted Service(s) : Network bandwidth reduction for customers with LACP (Link Aggregation Control Protocol) . Public and vrack network could be down for those who have not enabled it.
Customers Impact : Customers are temporarily unable to access their servers via public and vRack networks located on the specified rack.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation :
Update :
Public Network and vrack Private Network are back online.
Some servers in Racks RBX1003D02A and RBX1003D02B are still temporarily availability.
Start time : 23/09/2026 19:00 UTC
Impacted Service(s) : Network bandwidth reduction for customers with LACP (Link Aggregation Control Protocol) . Public and vrack network could be down for those who have not enabled it.
Customers Impact : Customers are temporarily unable to access their servers via public and vRack networks located on the specified rack.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack RBX1003D02B.
Here are some supplementary details :
Start time : 23/09/2026 19:00 UTC
Impacted Service(s) : Network bandwidth reduction for customers with LACP (Link Aggregation Control Protocol) . Public and vrack network could be down for those who have not enabled it.
Customers Impact : Customers are temporarily unable to access their servers via public and vRack networks located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 23/09/2026 19:00 UTC
Impacted Service(s) : Network bandwidth reduction for customers with LACP (Link Aggregation Control Protocol) . Public and vrack network could be down for those who have not enabled it.
Customers Impact : Customers are temporarily unable to access their servers via public and vRack networks located on the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack RBX1003D02B.
Here are some supplementary details :
Start time : 23/09/2026 19:00 UTC
Impacted Service(s) : Network bandwidth reduction for customers with LACP (Link Aggregation Control Protocol) . Public and vrack network could be down for those who have not enabled it.
Customers Impact : Customers are temporarily unable to access their servers via public and vRack networks located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 23/09/2026 19:00 UTC
Impacted Service(s) : Network bandwidth reduction for customers with LACP (Link Aggregation Control Protocol) . Public and vrack network could be down for those who have not enabled it.
Customers Impact : Customers are temporarily unable to access their servers via public and vRack networks located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Global Infrastructure (RBX) and Dedicated Servers || Network (RBX).