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- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[RBX8][Dedicated Servers] - Rack RBX0840B05B incident notification
Incident
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Update
Please find an update of this incident below :
Update : Some servers in the impacted rack RBX0840B05B are progressively becoming operational again.
Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Update : Some servers in the impacted rack RBX0840B05B are progressively becoming operational again.
Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an incident affecting our Dedicated Servers offering in the rack RBX0840B05B. The root cause has been identified.
Please find the details of this incident below :
Start time : 05/11/2026 13:05 UTC
Impacted Service(s) : All servers in the rack RBX0840B05B are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find the details of this incident below :
Start time : 05/11/2026 13:05 UTC
Impacted Service(s) : All servers in the rack RBX0840B05B are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary availability issues in the rack RBX0840B05B.
Please find the details of this incident below :
Start time : 05/11/2026 13:05 UTC
Impacted Service(s) : All servers in the rack RBX0840B05B are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find the details of this incident below :
Start time : 05/11/2026 13:05 UTC
Impacted Service(s) : All servers in the rack RBX0840B05B are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affects: Dedicated Servers || Global Infrastructure (RBX).