OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[RBX8][Dedicated Servers] - Rack R822R05
Incident
Report for Bare Metal Cloud
Resolved
We would like to inform you that the incident on rack R822R05 has now been resolved.
Here is detail for this incident :
Start time : 04/05/2025 04:47 UTC
End time : 04/05/2025 07:15 UTC
Root Cause : This incident was caused by cooling system issue.
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 04/05/2025 04:47 UTC
End time : 04/05/2025 07:15 UTC
Root Cause : This incident was caused by cooling system issue.
We thank you for your understanding and patience throughout this incident.
Identified
We have determined the origin of the incident affecting our Dedicated Servers offer in the specific rack R822R05 in RBX8.
Here are some supplementary details :
Start time : 04/05/2025 04:47 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the vRack network.
Customers Impact : Customers are currently unable to access their vRack network on servers in the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding
Here are some supplementary details :
Start time : 04/05/2025 04:47 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the vRack network.
Customers Impact : Customers are currently unable to access their vRack network on servers in the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding
Update
We are currently experiencing an incident affecting our Dedicated Servers offer in the rack R822R05 in RBX8.
Here are some supplementary details :
Start time : 04/05/2025 04:47 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the vRack network.
Customers Impact : Customers are currently unable to access their vRack network on servers in the specified rack.
Ongoing Actions : Our teams are investigating this issue and working towards a resolution as soon as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 04/05/2025 04:47 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the vRack network.
Customers Impact : Customers are currently unable to access their vRack network on servers in the specified rack.
Ongoing Actions : Our teams are investigating this issue and working towards a resolution as soon as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an incident affecting our Dedicated Servers offer in the rack R822R05
Start time : 04/05/2025 04:47 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 04/05/2025 04:47 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Global Infrastructure (RBX).