We would like to inform you that the incident affecting our Dedicated Servers offering has now been resolved.
Please find the details of this incident below :
Start time : 10/11/2026 10:21 UTC End time : 10/11/2026 10:47 UTC Impacted Service(s) : Public network was temporarily unavailable in the specified rack. Customers Impact : Customers were temporarily unable to access and use their servers through public network. Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Posted Nov 10, 2026 - 10:49 UTC
Identified
We are currently experiencing an incident affecting our Dedicated Servers offering in the rack R715B08. The root cause has been identified.
Please find the details of this incident below :
Start time : 10/11/2026 10:21 UTC Impacted Service(s) : Public network is temporarily unavailable in the specified rack. Customers Impact : Customers are temporarily unable to access and use their servers through public network. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Nov 10, 2026 - 10:33 UTC
This incident affected: Dedicated Servers || Network (RBX).