Start time : 07/09/2023 09:09 UTC End time : 07/09/2023 19:02 UTC Service status: The situation is back to normal, the service is running nominally. Root cause: It was due to a malfunction on the cooling system.
Posted Sep 07, 2023 - 17:16 UTC
Update
Most of servers are operational again. IPMI is unreachable.
Posted Sep 07, 2023 - 15:58 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 07, 2023 - 09:50 UTC
Investigating
Start time : 07/09/2023 09:09 UTC Service impact : Some of the servers in the room G244 are currently unreachable. Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
Posted Sep 07, 2023 - 09:27 UTC
This incident affected: Dedicated Servers || Global Infrastructure (GRA).