Start Time : 13/05/2023 02:02 UTC End Time : 13/05/2023 04:10 UTC Service impact : Private and Public networks were unreachable on this rack Root cause : A network equipment caused the incident Our technical teams resolved the issue. All impacted services are now operational.
Posted May 13, 2023 - 04:13 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted May 13, 2023 - 02:26 UTC
Investigating
Start time : 13/05/2023 02:02 UTC Service impact : Private and Public networks are unreachable on this rack Ongoing actions : Our technical teams are working on the issue. Update will be post as significant progress is made.
Posted May 13, 2023 - 02:26 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).