We are pleased to inform you that the incident affecting our Dedicated Servers offer on rack R802L08 has been resolved.
Start time : 29/12/2025 11:45 UTC End time : 29/12/2025 11:52 UTC Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Dec 29, 2025 - 12:46 UTC
Monitoring
Service has been fully restored since 29/12/2025 11:52 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 29/12/2025 11:45 UTC Impacted Service(s) : Servers in the specified rack weren't able to access the public network. Customers Impact : Customers were temporarily unable to access and use their servers in rack R802L08 through public network. Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Dec 29, 2025 - 11:57 UTC
This incident affected: Dedicated Servers || Network (RBX).