We are pleased to inform you that the incident affecting our Virtual Private Servers in regions BHS2 and BHS6 has been resolved.
Start time : 22/10/2025 14:27 UTC End time : 22/10/2025 14:50 UTC Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Oct 22, 2025 - 16:03 UTC
Monitoring
Service has been fully restored since 22/10/2025 14:50 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 22/10/2025 14:27 UTC Impacted Service(s) : Some instances in BHS2 and BHS6 regions were unreachable. Customers Impact : Some customers were temporarily unable to access and use their Virtual Private Servers instances in the specified regions Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Oct 22, 2025 - 14:59 UTC
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Virtual Private Servers offer on the specific regions.
Here are some supplementary details :
Start time : 22/10/2025 14:27 UTC Impacted Service(s) : Some instances in BHS2 and BHS6 regions are unreachable. Customers Impact : Some customers are temporarily unable to access and use their Virtual Private Servers instances in the specified regions Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Posted Oct 22, 2025 - 14:45 UTC
This incident affected: Virtual Private Servers || Network (BHS).