We are pleased to inform you that the incident affecting our has been resolved.
Start time : 29/07/2025 05:40 UTC End time : 29/07/2025 17:55 UTC Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 29, 2025 - 17:57 UTC
Update
Update : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 29, 2025 - 14:15 UTC
Update
We are continuing to work on a fix for this issue.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 29, 2025 - 12:48 UTC
Identified
We are currently investigating an incident affecting our Virtual Private Servers offering, which is causing temporary issue in the GRA region.
Here are some supplementary details :
Start time : 29/07/2025 05:40 UTC Impacted Service(s) : Some VPS instances in the GRA region are temporarily unreachable. Customers Impact : Some customers are temporarily unable to access and use their VPS instances. Root Cause : A service disruption occured due to an unexpected infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 29, 2025 - 08:25 UTC
This incident affected: Virtual Private Servers || Global Infrastructure (GRA).