[DE2][Virtual Private Servers] - Some VPS incident notification

Incident Report for Bare Metal Cloud

Resolved

We would like to inform you that the incident affecting our Virtual Private Servers offering in the DE2 region has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:35 UTC
End time : 11/11/2026 10:23 UTC
Impacted Service(s) : Some VPS in the DE2 region were temporarily unavailable.
Customers Impact : Customers were temporarily unable to access their VPS located in the DE2 region.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

Posted Nov 11, 2026 - 10:26 UTC

Identified

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific DE2 region.

Here are some supplementary details :

Start time : 11/11/2026 08:35 UTC
Impacted Service(s) : Some VPS are temporarily unavailable.
Customers Impact : Some customers are temporarily unable to use their VPS in the DE2 region.
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Nov 11, 2026 - 09:19 UTC

This incident affected: Virtual Private Servers || Global Infrastructure (LIM).