OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[SBG5][Dedicated Servers] - Rack SBG0505B04A
Incident
Report for Bare Metal Cloud
Resolved
We would like to inform you that the incident on the rack SBG0505B04A has now been resolved.
Here is detail for this incident :
Start time : 14/05/2025 00:43 UTC
End time : 14/05/2025 17:00 UTC
Root Cause : This incident was caused by an electrical equipment issue.
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 14/05/2025 00:43 UTC
End time : 14/05/2025 17:00 UTC
Root Cause : This incident was caused by an electrical equipment issue.
We thank you for your understanding and patience throughout this incident.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : Most of the affected servers are up and running.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : Most of the affected servers are up and running.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We have determined the origin of the incident affecting our Dedicated Servers offer on rack SBG0505B04A in SBG5.
Here are some supplementary details :
Start time : 14/05/2025 00:43 UTC
Impacted Service(s) : Some servers in the rack SBG0505B04A are currently unreachable.
Customers Impact : Customers are currently unable to access their servers located in the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 14/05/2025 00:43 UTC
Impacted Service(s) : Some servers in the rack SBG0505B04A are currently unreachable.
Customers Impact : Customers are currently unable to access their servers located in the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an event affecting our Dedicated Servers offer on rack SBG0505B04A in SBG5
Start time : 14/05/2025 00:43 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 14/05/2025 00:43 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Global Infrastructure (SBG).