Start time : 22/11/2024 11:36 UTC End time : 22/11/2024 12:12 UTC Root cause : Cooling malfunction We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Posted Nov 22, 2024 - 12:57 UTC
Identified
Some servers in rack G264B09 are also impacted. Our technical team are working on resolving the issue. Some impacted server are already operational again.
Posted Nov 22, 2024 - 11:56 UTC
Investigating
An incident is in progress on our Bare Metal offer. It has temporarily impacted availability.
Here is detail for this incident :
Start time : 22/11/2024 11:36 UTC Service impact : Some servers in the rack G264B08 are no longer responding. Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
Our teams are fully mobilized and actively working to resolve this problem.
We will keep you informed of developments and the resolution of the incident. We apologize for the inconvenience and thank you for your understanding.
Posted Nov 22, 2024 - 11:43 UTC
This incident affected: Dedicated Servers || Global Infrastructure (GRA).