OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA3][Dedicated Servers] - Racks GRA0327A03A/B/C Incident Notification
Incident
Report for Bare Metal Cloud
Resolved
We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.
Start time : 25/07/2026 13:56 UTC
End time : 25/07/2026 22:00 UTC
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 25/07/2026 13:56 UTC
End time : 25/07/2026 22:00 UTC
Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Update
Please find below an update on the situation :
Update :
All servers in Rack GRA0327A03B, and most servers in Racks GRA0327A03A and GRA0327A03C are back online.
Impacted Service(s) : Some servers in Racks GRA0327A03A/C are still temporarily unavailable.
Customers Impact : Some customers are still temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : Our teams are actively working to restore the remaining servers as quickly as possible.
Update :
All servers in Rack GRA0327A03B, and most servers in Racks GRA0327A03A and GRA0327A03C are back online.
Impacted Service(s) : Some servers in Racks GRA0327A03A/C are still temporarily unavailable.
Customers Impact : Some customers are still temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : Our teams are actively working to restore the remaining servers as quickly as possible.
Identified
Please find below an update on the situation :
Update :
A significant number of servers across the three racks are back online.
Impacted Service(s) : Some servers in the racks GRA0327A03A/B/C are still temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : Our teams are actively working to restore the remaining servers as quickly as possible.
Update :
A significant number of servers across the three racks are back online.
Impacted Service(s) : Some servers in the racks GRA0327A03A/B/C are still temporarily unavailable.
Customers Impact : Some customers are temporarily unable to access their servers located on the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : Our teams are actively working to restore the remaining servers as quickly as possible.
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in Racks GRA0327A03A/B/C.
Here are some supplementary details :
Start time : 25/07/2026 13:56 UTC
Impacted Service(s) : All servers in the Racks GRA0327A03A/B/C are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 25/07/2026 13:56 UTC
Impacted Service(s) : All servers in the Racks GRA0327A03A/B/C are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located on the specified racks.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Global Infrastructure (GRA).