OVHcloud Bare Metal Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[RBX10][Dedicated Servers] - Racks RBX1003B04A - RBX1003B04B
Incident Report for Bare Metal Cloud
Resolved
Start time : 02/01/2025 18:23 UTC
End Time : 02/01/2025 21:47 UTC
Service impact : We would like to inform you that the incident have been resolved and the situation is back to normal.
All the servers are now operational.
Root cause : It was due to a malfunciton on some hardwares.

We thank you for your understanding and patience throughout this incident
Posted Jan 02, 2025 - 22:13 UTC
Update
An incident is in progress on our Bare Metal offer. It has temporarily affected the availability.
Update : All of servers in rack RBX1003B04B are now available since 02/01/2025 18:56 UTC

Here is detail for this incident :
Start time : 02/01/2025 18:23 UTC
Service impact : Some of servers in rack RBX1003B04A are no longer responding.

Our teams are fully mobilized and actively working to resolve this problem.

We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Jan 02, 2025 - 19:05 UTC
Identified
An incident is in progress on our Bare Metal offer. It has temporarily affected the availability.

Here is detail for this incident :

Start time : 02/01/2025 18:23 UTC
Service impact : Some of servers in racks RBX1003B04A - RBX1003B04B are no longer responding.
Root cause : This incident is caused by an electrical issue.

Our teams are fully mobilized and actively working to resolve this problem.

We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Jan 02, 2025 - 18:49 UTC
Investigating
An incident is in progress on our Bare Metal offer. It has temporarily affected the availability.

Here is detail for this incident :

Start time : 02/01/2025 18:23 UTC
Service impact : Some of servers in racks RBX1003B04A - RBX1003B04B are no longer responding.
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
Update will be posted as significant progress is made.

Our teams are fully mobilized and actively working to resolve this problem.

We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Jan 02, 2025 - 18:43 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).