OVHcloud Bare Metal Cloud Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[DE2][Virtual Private Servers] - Virtual Private Servers incident notification

Incident Report for Bare Metal Cloud

Resolved

We would like to inform you that the incident on our Virtual Private Servers offering, have been resolved
Start Time : 07/04/2025 08:59 UTC
End Time : 08/04/2025 18:31 UTC
Root cause : This incident is caused by a cooling system issue.

We thank you for your understanding and patience throughout this incident
Posted Apr 08, 2025 - 18:38 UTC

Update

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : More virtual private servers are operational again in DE2.
Ongoing Actions : Our team are fixing the remaining virtual private servers.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Apr 08, 2025 - 15:57 UTC

Update

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Few more virtual private servers are operational again in DE2.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Apr 08, 2025 - 11:51 UTC

Update

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : More virtual private servers are operational again in DE2.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Apr 08, 2025 - 08:51 UTC

Update

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Some virtual private servers are operational again in DE2.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Apr 08, 2025 - 07:09 UTC

Identified

We have determined the origin of the incident affecting our Virtual Private Servers offer on the DE2 region.

Here are some supplementary details :
Start time : 07/04/2025 08:59 UTC
Impacted Service(s) : Some virtual private servers in DE2 might be unavailable.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Apr 07, 2025 - 12:09 UTC

Investigating

We are currently experiencing an incident affecting our Virtual Private Servers offering, which is causing temporary Availability issues in the DE2 region.

Here is detail for this incident :
Start time : 07/04/2025 08:59 UTC
Impacted Service(s) : Some virtual private servers in DE2 might be unavailable.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. 

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Apr 07, 2025 - 09:27 UTC
This incident affected: Virtual Private Servers || Global Infrastructure (LIM).