We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.
Start time : 13/02/2026 10:40 UTC End time : 13/02/2026 12:24 UTC Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Feb 13, 2026 - 12:45 UTC
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack R716B07.
Here are some supplementary details :
Start time : 13/02/2026 10:40 UTC Impacted Service(s) : Some servers in the rack R716B07 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified racks Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Feb 13, 2026 - 11:04 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).