Bare Metal Cloud Status - [Global][Licensing]

OVHcloud Bare Metal Cloud Status

Current status

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Operational
Degraded performance
Partial Outage
Major Outage
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[Global][Licensing] - Plesk licenses

Incident Report for Bare Metal Cloud

Resolved

Start Time : 10/03/2023 10:50 UTC
End Time : 10/03/2023 15:30 UTC
Root cause : A migration has impacted the licensing API.
Our technical teams resolved the issue. All impacted services are now operational.

Posted Mar 15, 2023 - 15:49 UTC

Identified

Start time : 10/03/2023 10:50 UTC
Service impact : For newly ordered Plesk licenses, the activation keys is not displayed in Manager and API.
Root cause : A migration has impacted the licensing API.
Ongoing actions : A fix is currently in progress.
Workaround: You can contact the support team directly if you are impacted by this incident. They will be able to give the activation key for you.

Posted Mar 14, 2023 - 17:21 UTC

This incident affected: Licensing || All Services (Zone Europe, Zone APAC, Zone Canada).