Start Time : 10/03/2023 10:50 UTC End Time : 10/03/2023 15:30 UTC Root cause : A migration has impacted the licensing API. Our technical teams resolved the issue. All impacted services are now operational.
Posted Mar 15, 2023 - 15:49 UTC
Identified
Start time : 10/03/2023 10:50 UTC Service impact : For newly ordered Plesk licenses, the activation keys is not displayed in Manager and API. Root cause : A migration has impacted the licensing API. Ongoing actions : A fix is currently in progress. Workaround: You can contact the support team directly if you are impacted by this incident. They will be able to give the activation key for you.
Posted Mar 14, 2023 - 17:21 UTC
This incident affected: Licensing || All Services (Zone Europe, Zone APAC, Zone Canada).