OVHcloud Bare Metal Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[GRA3][Dedicated Servers] - Racks GRA0316A04A / GRA0316A04B

Incident Report for Bare Metal Cloud

Resolved

We would like to inform you that the incident on the racks GRA0316A04A and GRA0316A04B has now been resolved.

Here is detail for this incident :
Start time : 03/06/2025 12:19 UTC
End time : 03/06/2025 16:30 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We thank you for your understanding and patience throughout this incident.
Posted Jun 03, 2025 - 16:37 UTC

Update

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : We would like to inform you that a significant number of servers are now operational.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 03, 2025 - 14:58 UTC

Identified

We have determined the origin of the incident affecting our Dedicated Servers offer in the racks GRA0316A04A and GRA0316A04B.

Here are some supplementary details :
Start time : 03/06/2025 12:19 UTC
Impacted Service(s) : Some servers in the racks GRA0316A04A and GRA0316A04B are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access their servers located in the specified rack.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 03, 2025 - 12:38 UTC
This incident affected: Dedicated Servers || Global Infrastructure (GRA).