OVHcloud Bare Metal Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[RBX8][Dedicated Servers] - R831A04/R831A05 incident Notification

Incident Report for Bare Metal Cloud

Resolved

We are pleased to inform you that the incident affecting our Dedicated Servers on racks R831A04 and R831A05 has been resolved.

Start time : 20/01/2026 13:56 UTC
End time : 20/01/2026 17:15 UTC
Root Cause : This incident was caused by an electrical equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Jan 20, 2026 - 17:17 UTC

Identified

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our offer on the specific racks R831A04 and R831A05.

Here are some supplementary details :

Start time : 20/01/2026 13:56 UTC
Impacted Service(s) : All servers in the racks R831A04 and R831A05 were temporarily unavailable.
The majority of the servers are no longer impacted by the incident.
Customers Impact : All customers were temporarily unable to access and use their servers in the specified racks.
Root Cause : This incident is caused by an electrical equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Jan 20, 2026 - 14:19 UTC

Investigating

We are currently experiencing an event affecting our Dedicated Servers offer on racks R831A04 and R831A05.

Start time : 20/01/2026 13:56 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Jan 20, 2026 - 14:05 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).