Start time : 22/08/2024 12:10 UTC End time : 23/08/2024 21:50 UTC Root cause : Electrical disjunction Our technical teams resolved the issue. All impacted services are now operational.
We would like to inform you that the incident has now been resolved and the situation is back to normal.
Posted Aug 23, 2024 - 21:59 UTC
Update
A significant number of servers in the rack SBG0504A04A are available. Our team is continuing to fix this issue. Update will be posted as significant progress is made.
Posted Aug 23, 2024 - 07:01 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 22, 2024 - 12:46 UTC
Investigating
Start time : 22/08/2024 12:10 UTC Service impact : Some servers in the rack SBG0504A04A are no longer responding. Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
Posted Aug 22, 2024 - 12:43 UTC
This incident affected: Dedicated Servers || Global Infrastructure (SBG).